Foscam FI9804W User manual

U
Us se er r M Ma an nu ua al l
Outdoor HD IP Camera
Model: FI9804W
Model: FI9805W Model: FI9805E

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Model: FI9803EP Model: FI9803P
Model: FI9903P Model: FI9900P
V2.8

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Table of Contents
Table of Contents ...............................................................................................................................................................1
1 Overviews.........................................................................................................................................................................4
1.1 Key Features ........................................................................................................................................................4
1.2 PoE (Power over Ethernet-FI9805E/FI9803EP) .............................................................................................5
1.3 Read Before Use .................................................................................................................................................5
1.4 Packing Contents.................................................................................................................................................5
1.5 Physical Description ............................................................................................................................................6
1.5.1 Front Panel................................................................................................................................................6
1.5.2 Interface .....................................................................................................................................................8
1.5.3 Bottom View ..............................................................................................................................................9
1.6SD Card Management(FI9803EP/FI9900P).......................................................................................................9
1.7Wall installation...................................................................................................................................................10
1.8The different features between the models involved....................................................................................11
2 Access the IP Camera..................................................................................................................................................11
2.1 Hardware Connection & Software Installation.....................................................................................................11
2.2Access the Camera in LAN...............................................................................................................................12
2.2.1 Wired connection....................................................................................................................................12
2.2.2 Wireless connection ...............................................................................................................................13
2.3Access the Camera in WAN .............................................................................................................................13
2.3.1 Static IP Addresses.................................................................................................................................13
2.3.2 Remote Access.......................................................................................................................................14
2.4Using the VLC player ........................................................................................................................................17
2.5IP camera connection to the server ................................................................................................................19
3 Surveillance Software GUI ..........................................................................................................................................20
3.1 Login Window.....................................................................................................................................................20
3.2 Surveillance Window.........................................................................................................................................23
4 Advanced Camera Settings.........................................................................................................................................30
4.1 Setup Wizard......................................................................................................................................................30
4.2 Device Status......................................................................................................................................................30
4.2.1 Device Information .................................................................................................................................30
4.2.2 Device Status ..........................................................................................................................................31
4.2.3 Session status.........................................................................................................................................31
4.2.4 Log............................................................................................................................................................31
4.3 Basic Settings.....................................................................................................................................................32
4.3.1 Camera Name.........................................................................................................................................32
4.3.2 Camera Time...........................................................................................................................................32
4.3.3 User Accounts.........................................................................................................................................33
4.3.4 Multi-Camera...........................................................................................................................................35
4.4 Network ...............................................................................................................................................................39
4.4.1 IP Configuration ......................................................................................................................................39
4.4.2 Wireless Settings( FI9803P/FI9804W/FI9805W/FI9900P)................................................................41
4.4.3 PPPoE......................................................................................................................................................43

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4.4.4 DDNS .......................................................................................................................................................43
4.4.5 UPnP ........................................................................................................................................................47
4.4.6 Port ...........................................................................................................................................................47
4.4.7 Mail Settings............................................................................................................................................49
4.4.8 FTP Settings............................................................................................................................................51
4.4.9 P2P (FI9803P/FI9803EP/FI9903P/FI9900P).......................................................................................53
4.5 Video....................................................................................................................................................................53
4.5.1 Video Settings.........................................................................................................................................53
4.5.2 On Screen Display .................................................................................................................................55
4.5.3 Privacy Zone ...........................................................................................................................................55
4.5.4 Snapshot Settings ..................................................................................................................................56
4.5.5 IR LED Schedule ....................................................................................................................................57
4.5.6 Lens Distortion Correction.....................................................................................................................58
4.6 Alarm....................................................................................................................................................................58
4.6.1 Motion Detection.....................................................................................................................................58
4.6.2IO Alarm(only FI9805E) .........................................................................................................................62
4.7 Record .................................................................................................................................................................65
4.7.1 Storage Location.....................................................................................................................................65
4.7.2 Alarm Record ..........................................................................................................................................65
4.7.3 Local Alarm Location..............................................................................................................................66
4.7.4 Schedule Recording...............................................................................................................................66
4.7.5 SD Card Management(FI9803EP/FI9900P)..........................................................................................68
4.8 PTZ(only FI9805E) ............................................................................................................................................68
4.8.1 Pan/Tilt Speed.........................................................................................................................................68
4.8.2 RS485 Configuration..............................................................................................................................69
4.9 Firewall ................................................................................................................................................................69
4.10 System ..............................................................................................................................................................70
4.10.1 Back-up& Restore ................................................................................................................................70
4.10.2 System Upgrade...................................................................................................................................70
4.10.3 Patch Installation ..................................................................................................................................72
4.10.4 Factory Reset........................................................................................................................................73
4.10.5 Reboot....................................................................................................................................................73
5 Playback(FI9803EP/FI9900P) .......................................................................................................................................73
6Appendix.........................................................................................................................................................................75
6.1 Frequently Asked Questions ............................................................................................................................75
6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. .......................................75
6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome....................................78
6.1.3 I have forgotten the administrator password ......................................................................................80
6.1.4 Subnet doesn’t match ............................................................................................................................80
6.1.5 Camera can not record ..........................................................................................................................80
6.1.6 No Pictures Problems ............................................................................................................................80
6.1.7 Can’t access IP camera in internet ......................................................................................................81
6.1.8 UPnP always failed.................................................................................................................................82
6.1.9 Camera can not connect wireless........................................................................................................82
6.2 Default Parameters............................................................................................................................................82
6.3 Specification........................................................................................................................................................82

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6.4 CE & FCC ...........................................................................................................................................................91
6.5 WARRANTY .......................................................................................................................................................92
7Obtaining Technical Support ...........................................................................................................................................94

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1 Overviews
FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling
viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server,
to bring clear video to your desktop from anywhere on your local network or over the Internet.
The IP Camera supports the industry-standard H.264 compression technology, drastically reducing file sizes
and conserving valuable network bandwidth.
The IP Camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explorer. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school.
Controlling the IPCAM and managing images are simplified by using the provided web interface across the
network utilizing wireless connectivity.
FOSCAM provides Phone APPs for Android and iPhone users, please search and install Foscam App on App
Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on
your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega-Pixel(FI9803P, FI9803EP,FI9804W) / 1.3 Mega-Pixel (FI9805W, FI9805E)/ 2.0 Mega-Pixel
(FI9903P, FI9900P) Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n (FI9804W, FI9805W, FI9803P, FI9900P)
PoE compliant with PoE standards IEEE 802.3af (FI9805E,FI9803EP)
IR night vision, Range:20m (FI9803P, FI9900P, FI9803EP, FI9804W)/ 30m (FI9805W, FI9805E,FI9903P)
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /
UPNP/ONVIF

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Providing Central Management Software to manage or monitor multi-cameras
Supports 8X optical zoom(FI9900P)
Supports High Dynamic Range(FI9900P)
1.2 PoE (Power over Ethernet-FI9805E/FI9803EP)
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable.
Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable.
1.3 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.4 Packing Contents
●IPCAM×1 ●CD×1
●Wi-Fi Antenna×1 （except for
FI9805E,FI9803EP,FI9903P）
●Quick Installation Guide ×1
●DC Power Supply×1 ●Warranty Card×1
●Mounting bracket×1 ●Network Cable×1

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1.5 Physical Description
1.5.1 Front Panel
Front Panel for FI9804W/FI9805W/FI9805E
Figure 1.1
1 WIFI Antenna: Wireless Antenna (FI9804W, FI9805W)
2 Infrared LED: 12 IR LEDs (FI9804W), 36 IR LEDs (FI9805W, FI9805E)
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC
Front Panel for FI9803EP/FI9803P
Figure 1.2
1 WIFI Antenna: Wireless Antenna (FI9803P)
2 Infrared Lamp Array
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC
2
3
4
1
1
4
3
2

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Front Panel for FI9903P
Figure 1.3
1 LENS: CMOS sensor with fixed focus lens
2 Infrared Lamp Array
3 Induction IC
Front Panel for FI9900P
1 WIFI Antenna: Wireless Antenna
2 Infrared LED: 30 IR LEDs
3 LENS: CMOS sensor
4 Induction IC
3
2
1
1
4
3
2

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1.5.2 Interface
Figure 1.4
1 I/O alarm terminal block
This network camera provides a I/O alarm terminal block which is used to connect to external input / output
device.
The pin(there are four number in the terminal block from no. 1 to no. 4) definitions are as follows:
Figure 1.5
This camera supports I/O alarm, you can go to Settings-Alarm - I/O page to configure it.
NOTE: Only FI9805E has this section.
2 LAN
10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network
devices, such as hub, router, etc.
1
2
3
4
5
6
7
1– input
2- input
3- output
4- output

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3 Reset button
Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the
factory default administrator password. The default administrator user is admin with no password.
4 Power Interface
Connect the external power adapter, request for 12V/2A or 12V/1A power.
5 Audio input interface:
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot
directly insert to the interface, it must connect to adapter first.
NOTE: FI9803EP,FI9903P, hasn't this section.
6 Audio output interface:
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly
insert to the interface, it must connect to adapter first.
NOTE: FI9803EP,FI9903P, hasn't this section.
7 RS485 Cradle head interface
This camera supports the standard 485 cradle head protocol(Pelco-D and Pelco-P). Please configure the
RS485 protocol corresponding information first (go to Settings- PTZ - RS485 Configuration page and do
settings), or else the cradle head may cannot work.
NOTE: Only FI9805E has this section.
1.5.3 Bottom View
There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam
cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original
firmware and are not eligible for warranty or technical services.
1.6 SD Card Management(FI9803EP/FI9900P)
The record files of the IPC can be stored in the SD Card.
You need open the IP Camera, then plug the SD card into SD card slot inside the IP Camera.
When you plug in the SD card during the camera work process, please reboot the camera again, or else the
SD Card may be cannot work well.
Insert Micro SD Card in the location shown below.

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Note:
When you re-install the camera, please ensure the tightness with the camera.
1.7 Wall installation
1. Screw the mount on the wall with the two screws provided.
2. Loosen the thumb screws to adjust the mount to the desired position. Once the position is set, tighten the
screws securely.
NOTE:
The tail line’s wall hole must belower than socket, ensure that the rain will not wet out devicethrough tail line.

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1.8 The different features between the models involved
Differences
Model Wireless PoE (Power over
Ethernet) Alarm in / out RS 485 P2P
FI9804W √× × × ×
FI9805W √× × × ×
FI9805E × √√√×
FI9803EP × √× × √
FI9803P √× × × √
FI9903P × × × × √
FI9900P √× × × √
2 Access the IP Camera
2.1 Hardware Connection & Software Installation
Figure 2.1
1. Mount the antenna and make it stand vertically(Only for the device with external antenna).
2. Connect the camera to the LAN network (Router or Switch) via network cable.
3. Connect the power adapter to the camera.
4. Insert the CD into the CD drive of your computer.
5. Go to the folder “IP Camera Search Tool” and find the folder “For Windows OS”or “For Mac OS”. Copy
and paste the IP camera tool file to your computer, or drag it onto your Desktop.

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Shortcut icon for Windows OS Shortcut icon for Mac OS
Notes:
zIf your computer ( Windows OS ) supports autorun function, you can find the corresponding file in the
opened control panel.
zIf your computer doesn’t have CD drive, you can download the IP camera tool from our website for free.
2.2 Access the Camera in LAN
2.2.1 Wired connection
Thecamera supports HTTP and HTTPS protocols, you can access the camera in two ways.
(1) Http:// LAN IP + Http Port No.
The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s
IP address automatically after you plug in the network cable.
Figure 2.2
Double click the IP address of the camera; the camera login page should be open in your default browser.
(2) Https:// LAN IP + Https Port no.
The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port
NO.
Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.

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Figure 2.3
NOTE：
When logging in for the first time, you will need to download and install the add-on.
Figure 2.4
2.2.2 Wireless connection
Some models support EZLink wireless connection , please refer to the Quick Installation Guide.
2.3 Access the Camera in WAN
2.3.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from the Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The
webpage at this address will show you the current WAN IP.

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Figure 2.5
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:88
2.3.2 Remote Access
If you want to access your camera by web browser outside of your LAN, you need to configure following
configurations.
1. Choose “Settings” on the top of the camera web page, then go to the “Network > IP Configuration” section
on the left side of the screen, then uncheck the Obtain IP DHCP.
Figure 2.6
2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by factory
default.
IP Address: Set this in the same subnet
as your computer , or keep it as default.
Subnet Mask: Keep it as default.
Gateway and DNS Server: Set it to the
IP address of your router.

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Figure 2.7
Figure 2.8
3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the
same network, you will need to change the HTTPS port for each camera.
Figure 2.9
4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you
need to select one of the following methods to configure port forwarding on your router. For these steps, we will
be using the TP-LINK brand wireless router as an example.
zIf there is a UPnP function in your router：
Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled.
Select Yes and click Save.
Click Enable DDNS and click Save.
The content in the Manufacture’s DDNS
column is the domain name of your camera.

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Figure 2.10
zIf there is no UPnP function in your router：
You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the
“Forwarding > Virtual Servers” panel for setup.
Figure 2.11
Figure 2.12
Click Add New.
Input the port and IP address of
your camera and click Save.

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Figure 2.13
5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet.
2.4 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
port number:If there is the RSTP port number on the Port page, you must only use RTSP port number.
otherwise, you must only use http port number.
Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad,
here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the
video.
For example:
IP: 192.168.1.11
Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1．rtsp://admin:[email protected]8.1.11:88/videoMain
2．rtsp:// @192.168.1.11:88/videoMain
3．rtsp://:[email protected].1.11:88/videoMain
4．rtsp://[email protected].1.11:88/videoMain
Open the VLC, and go to MediaٛOpen Network Stream option, then enter the URL into VLC.
Here you have finished the
Port Forwarding setup.

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Figure 2.14
Figure 2.15
Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time
preview.