Foxjet Marksman MATRIX User manual

Marksman
MATRIX & ELITE
High Resolution Printing
for the Real World
2465-623
Revision E
User
Manual
1 Missouri Research Park Drive • St. Charles, MO 63304
Tel: [phone] • Fax: [phone]
Illinois Tool Works Inc © 2018

www.foxjet.com Marksman
MATRIX & ELITE
Ink Jet System
User Manual
2465-623
The information contained in this manual
is correct and accurate at the time of its
publication. ITW reserves the right to
change or alter any information or
technical specifications at any time and
without notice.
©2018 Illinois Tool Works Inc.
All rights reserved

Warranty:
The Marksman© Matrix & Elite Ink Jet system, including all components unless other
wise specified, carries a limited warranty.
The inks and conditioners used with the Marksman© Matrix & Elite Ink Jet system
carry a limited warranty.
For all warranty terms and conditions, contact the Distributor for a complete copy of the
Limited Warranty Statement.

Marksman Matrix & Elite
2465-623 User Manual Rev E
Section 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Section 2: Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Section 3: System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Integrated Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bracketry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Photosensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Waste Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 4: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Materials Required for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing Bracketry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting the Print System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting Up the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mounting the Photosensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ship Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Priming the Print Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 5: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configure, Print Head: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configure, System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Delays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Section 6: BoxWriter© Matrix & Elite Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Define . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ToolBar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Perspective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Section 7: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
APS - Automatic Priming System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Shutdown Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ink Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Section 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Troubleshooting Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Troubleshooting Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Print Quality Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Marksman Matrix & Elite
2465-623 User Manual Rev E
Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Matrix Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Elite Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Print Head Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix B: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The Marksman© Matrix & Elite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Print Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Photosensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Matrix Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Elite Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix C: Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Matrix Spare Parts Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Elite Spare Parts Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
384e and 768e Print System Service Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix D: Testing the Electrical Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Electrical Line Transients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Appendix E: Database Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Database Start Task Routine Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Database Lookup Definition - Global Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Database Start Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Port Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Printer Report Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Appendix F: Hand Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Scan and Shoot Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix G: Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Font Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appendix H: Standard Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
FJSOP1 - Removal of FoxJet High Resolution Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . 113
FJSOP2 - Daily Maintenance for AMS/APS Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
FJSOP4 - Installation of FoxJet High Resolution AMS/APS Printheads . . . . . . . . . . . . . . . 117

Section 1: Introduction
Marksman Matrix & Elite
2465-623 User Manual Rev E Page 1
Section 1: Introduction
The Marksman© Matrix & Elite are advanced high-resolution ink jet controllers that runs on
a Microsoft Windows 7® platform. It includes a built-in keypad with a TFT display with
touch-screen control. The Marksman© Matrix & Elite can control up to 4 Pro Series high-
resolution print heads for printing industry compliant barcodes, graphics or alphanumeric
text on porous materials and cases.
This manual covers the operation of the Marksman© Matrix & Elite Ink Jet Printing System,
Marksman© Matrix & Elite Controller and Print Heads.

Section 2: Safety
Marksman Matrix & Elite
2465-623 User Manual Rev E Page 2
Section 2: Safety
Following is a list of safety symbols and their meanings, which will be found throughout this
manual. Pay attention to these symbols where they appear in the manual.
Wear safety goggles when performing the procedure described!
Caution or Warning! Denotes possible personal injury and/or damage to the equip-
ment.
Caution or Warning! Denotes possible personal injury and/or equipment damage
due to electrical hazard.
NOTE: (Will be followed by a brief comment or explanation.)
Only trained personnel should operate and service the equipment.
NOTE: It is extremely important to:
• Clean up all ink spills with the appropriate conditioners immediately and dispose of all
waste according to local and state regulations.
• Wear safety glasses and protective clothing, including gloves, when handling all inks
and conditioners.
• Store inks and conditioners under the recommended conditions found on the MSDS
(Material Safety Data Sheet).
PRODUCT COMPLIANCE DISCLAIMER NOTE:
This product meets the requirements of CAN/CSA-22.2 NO.60950-00 * UL 60950 using
FoxJet an ITW Company approved items. Units are only tested and qualified with FoxJet
an ITW Company approved inks, parts and accessories. Use of other inks, parts or acces-
sories may introduce potential risks that FoxJet an ITW Company can assume no liability
for.
!

Section 3: System Components
Marksman Matrix & Elite
2465-623 User Manual Rev E Page 3
Section 3: System Components
1 Controller, Matrix or Elite
2 Proseries Print Head
3 Conveyor
4 Product
5 Print System Bracketry
6 Encoder
7 Ink Supply
8 Photo Sensor
9 Vacuum Waste Collector Bottle
10 Encoder Cable
11 Alarm Beacon (Strobe)

Section 3: System Components
Marksman Matrix & Elite
2465-623 User Manual Rev E Page 4
The Marksman© Ink Jet System is available with the following components, options and
service kits:
Part Number Description
Print Head
2464076 ProSeries 384e
2464076F ProSeries 384e, Flushed
2464078 ProSeries 384e, 90°
2464078F ProSeries 384e, 90°, Flushed
2464079 ProSeries 384e, Modular
2464079F ProSeries 384e, Modular, Flushed
2464082 ProSeries 768e
2464082F ProSeries 768e, Flushed
2464083 ProSeries 768e, Modular
2464083F ProSeries 768e, Modular, Flushed
2464084 ProSeries 768e, 90 Degree
2464084F ProSeries 768e, 90 Degree, Flushed
Matrix Controller Assembly
2465006D2 Controller Assembly, Marksman© Matrix, 2 Head, Domestic
2465006E2 Controller Assembly, Marksman© Matrix, 2 Head, European
2465006D4 Controller Assembly, Marksman© Matrix, 4 Head, Domestic
2465006E4 Controller Assembly, Marksman© Matrix, 4 Head, European
Elite Controller Assembly
2465004D2 Controller Assembly, Marksman© Elite, 2 Head, Domestic
2465004E2 Controller Assembly, Marksman© Elite, 2 Head, European
Remote PHC Board & Elite board kit
2465321 Assembly, Marksman remote PHC Board
2465246 Elite PHC Board Kit
Print Head/Controller Bracketry
2464550 Print Head Conveyor Mount Bracket
2464553 Print Head Pivot Bracket
2464561 X-Y Axis Linear Adjustment, Tool-Less Bracket
2464562 Conveyor Mount/Roller Bracket for 768 Print Head
2464563 Print Head Floor Mount Bracket Kit
2464564 Conveyor Mount/Roller Bracket for 384/352 Print Head
2464565 Conveyor Mounting Bracket with Integrated Guide Rails for 384/768 Print Head
2465243 Kit, T-Stand, Matrix & Elite
2465244 Kit, Conveyor Mounting, Matrix & Elite
2465254 Kit, Pivot Bracket, Matrix & Elite
Encoder, Photosensor, Alarm Beacon
2465224 Photosensor, ProSeries
2465253 Alarm Beacon (Strobe), 3-Color
2465525 Photosensor, Auxiliary, APS Controller

Section 3: System Components
Marksman Matrix & Elite
2465-623 User Manual Rev E Page 5
Integrated Print Head
Cabling
2464182-010 Cable, Straight Thru, DB9, 10 Ft.
2464182-025 Cable, Straight Thru, DB9, 25Ft.
2464182-050 Cable, Straight Thru, DB9, 50 Ft.
2465155-002 Cable Kit, Print Head, DB25, 2 Ft.
2465155-010 Cable Kit, Print Head, DB25, 10 Ft.
2465155-025 Cable Kit, Print Head, DB25, 25 Ft.
2464312 Cable, APS Photocell Network ("Y" Cable for sharing Auxiliary Photocell)
INK SYSTEM
WASTE BOTTLE
PRINT HEAD
INK BOTTLE