Foxwell NT710 User manual

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NT710 User's Manual V1.1
Trademarks
FOXWELL is trademark of Shenzhen Foxwell Technology Co., Ltd.
All other marks are trademarks or registered trademarks of their respective
holders.
Copyright Information
©2022 Shenzhen Foxwell Technology Co., Ltd.
All rights reserved.
Disclaimer
The information, specifications and illustrations in this manual are based on the
latest information available at the time of printing.
Foxwell reserves the right to make changes at any time without notice.
Visit our website at
www.foxwelltech.us
For Technical Assistance, send us email at
[e-mail]

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NT710 User's Manual V1.1
One-Year Limited Warranty
Subject to the conditions of this limited warranty, Shenzhen Foxwell
Technology Co., Ltd (“FOXWELL”) warrants its customer that this product is
free of defects in material and workmanship at the time of its original
purchase for a subsequent period of one (1) year.
In the event this product fails to operate under normal use, during the
warranty period, due to defects in materials and workmanship, FOXWELL will,
at its sole option, either repair or replace the product in accordance with the
terms and conditions stipulated herein.
Terms and Conditions
1 If FOXWELL repairs or replaces the product, the repaired or replaced
product shall be warranted for the remaining time of the original warranty
period. No charge will be made to the customer for replacement parts or labor
charges incurred by FOXWELL in repairing or replacing the defective parts.
2 The customer shall have no coverage or benefits under this limited
warranty if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, unauthorized
modifications, unauthorized repair, misuse, neglect abuse, accident,
alteration, improper installation, or other acts which are not the fault of
FOXWELL, including damage caused by shipping.
b) The Product has been damaged from external causes such as collision
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, improper use of any electrical source, or
the product was used in combination or connection with other product,
attachments, supplies or consumables not manufactured or distributed by
FOXWELL.
3 The customer shall bear the cost of shipping the product to FOXWELL. And
FOXWELL shall bear the cost of shipping the product back to the customer
after the completion of service under this limited warranty.
4 FOXWELL does not warrant uninterrupted or error-free operation of the
product. If a problem develops during the limited warranty period, the
consumer shall take the following step-by-step procedure:
a) The customer shall return the product to the place of purchase for repair or
replacement processing, contact your local FOXWELL distributor or visit our
website www.foxwelltech.us to get further information.

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NT710 User's Manual V1.1
b) The customer shall include a return address, daytime phone number
and/or fax number, complete description of the problem and original invoice
specifying date of purchase and serial number.
c) The customer will be billed for any parts or labor charges not covered by
this limited warranty.
d) FOXWELL will repair the Product under the limited warranty within 30 days
after receipt of the product. If FOXWELL cannot perform repairs covered
under this limited warranty within 30 days, or after a reasonable number of
attempts to repair the same defect, FOXWELL at its option, will provide a
replacement product or refund the purchase price of the product less a
reasonable amount for usage.
e) If the product is returned during the limited warranty period, but the
problem with the product is not covered under the terms and conditions of
this limited warranty, the customer will be notified and given an estimate of
the charges the customer must pay to have the product repaired, with all
shipping charges billed to the customer. If the estimate is refused, the
product will be returned freight collect. If the product is returned after the
expiration of the limited warranty period, FOXWELL’ normal service policies
shall apply and the customer will be responsible for all shipping charges.
5 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR
A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE
DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE
CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED. FOXWELL SHALL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED
BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF
DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY
SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURC HASE OR USE OF THE
PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL
OR EQUITABLE THEORY, EVEN IF FOXWELL KNEW OF THE
LIKELIHOOD OF SUCH DAMAGES. FOXWELL SHALL NOT BE LIABLE
FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.
6. Some states do not allow limitation of how long an implied warranty lasts,
so the one-year warranty limitation may not apply to you (the Consumer).
Some states do not allow the exclusion or limitation of incidental and

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NT710 User's Manual V1.1
consequential damages, so certain of the above limitations or exclusions may
not apply to you (the Consumer). This limited warranty gives the Consumer
specific legal rights and the Consumer may also have other rights which vary
from state to state.

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NT710 User's Manual V1.1
Safety Information
For your own safety and the safety of others, and to prevent damage to the
equipment and vehicles, read this manual thoroughly before operating your
tool. The safety messages presented below and throughout this user’s
manual are reminders to the operator to exercise extreme care when using
this device. Always refer to and follow safety messages and test procedures
provided by vehicle manufacturer. Read, understand and follow all safety
messages and instructions in this manual.
Safety Message Conventions Used
We provide safety messages to help prevent personal injury and equipment
damage. Below are signal words we used to indicate the hazard level in a
condition.
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not avoided, may result in
moderate or minor injury to the operator or to bystanders.
Important Safety Instructions
And always use your tool as described in the user’s manual, and follow all
safety messages.
● Do not route the test cable in a manner that would interfere with driving
controls.
● Do not exceed voltage limits between inputs specified in this user’s manual.
● Always wear ANSI approved goggles to protect your eyes from propelled
objects as well as hot or caustic liquids.
● Fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refrigerant and
other debris produced by a malfunction engine can cause serious injury or
death. Do not use the tool in areas where explosive vapor may collect,

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NT710 User's Manual V1.1
such as in below-ground pits, confined areas, or areas that are less than
18 inches (45 cm) above the floor.
● Do not smoke, strike a match, or cause a spark near the vehicle while
testing and keep all sparks, heated items and open flames away from the
battery and fuel / fuel vapors as they are highly flammable.
● Keep a dry chemical fire extinguisher suitable for gasoline, chemical and
electrical fires in work area.
● Always be aware of rotating parts that move at high speed when an engine
is running and keep a safe distance from these parts as well as other
potentially moving objects to avoid serious injury.
● Do not touch engine components that get very hot when an engine is
running to avoid severe burns.
● Block drive wheels before testing with engine running. Put the transmission
in park (for automatic transmission) or neutral (for manual transmission).
And never leave a running engine unattended.
● Do not wear jewelry or loose fitting clothing when working on engine.
● Don't connect or disconnect the equipments while the ignition is on or the
engine is running.

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NT710 User's Manual V1.1
Table of Contents
ONE-YEAR LIMITED WARRANTY ..................................................................................................... 2
SAFETY INFORMATION ..................................................................................................................... 5
SAFETY MESSAGE CONVENTIONS USED ..............................................................................................5
IMPORTANT SAFETY INSTRUCTIONS .....................................................................................................5
1 USING THIS MANUAL ................................................................................................................... 10
1.1 BOLD TEXT ................................................................................................................................10
1.2 SYMBOLS AND ICONS ................................................................................................................. 10
1.2.1 Solid Spot ......................................................................................................................... 10
1.2.2 Arrow Icon ........................................................................................................................ 10
1.2.3 Note and Important Message ........................................................................................... 10
2 INTRODUCTION .............................................................................................................................11
2.1 SCANNER DESCRIPTIONS ............................................................................................................11
2.2 ACCESSORIES ............................................................................................................................12
2.3 TECHNICAL SPECIFICATIONS ....................................................................................................... 13
3 GETTING STARTED .......................................................................................................................14
3.1 POWERING UP THE SCANNER ......................................................................................................14
3.1.1 Internal Battery Pack ........................................................................................................ 14
3.1.2 External Power Supply ..................................................................................................... 14
3.2 SHUTTING DOWN THE SCANNER ................................................................................................. 14
3.3 SCREEN LAYOUT OF HOME SCREEN ........................................................................................... 15
3.3.1 Application Menu .............................................................................................................. 15
3.3.2 Diagnostic Menu ...............................................................................................................16
4 MY ACCOUNT ................................................................................................................................ 17
4.1 REGISTRATION ........................................................................................................................... 17
4.2 SIGN IN ......................................................................................................................................19
4.2.1 Product activate ................................................................................................................20
4.3 MYACCOUNT ............................................................................................................................ 21
4.4 MYPRODUCTS .......................................................................................................................... 21
4.5 FEEDBACK AND SUGGESTIONS ....................................................................................................22
5 UPDATE ..........................................................................................................................................23
5.1 AUTOMATIC UPDATE ...................................................................................................................23
5.2 MANUAL UPDATE ....................................................................................................................... 24
6 VCI MANAGER ...............................................................................................................................25
7 FIRMWARE UPDATE ..................................................................................................................... 27

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NT710 User's Manual V1.1
8 VEHICLE IDENTIFICATION ........................................................................................................... 28
8.1 VEHICLE CONNECTION ................................................................................................................28
8.2 VIN READING ............................................................................................................................ 29
8.2.1 Automatic Read ................................................................................................................ 29
8.2.2 Manual Entry .................................................................................................................... 30
8.3 MANUAL SELECTION ...................................................................................................................30
8.3.1 Smart VIN .........................................................................................................................31
8.3.2 Manual Vehicle Selection................................................................................................. 32
8.4 VEHICLE HISTORY ...................................................................................................................... 33
9 DIAGNOSIS .................................................................................................................................... 33
9.1 VEHICLE IDENTIFICATION ............................................................................................................ 34
9.1.1 Quick Scan ....................................................................................................................... 34
9.1.2 Control Modules ............................................................................................................... 36
9.2 DIAGNOSTIC OPERATIONS .......................................................................................................... 37
9.2.1 Read Codes ..................................................................................................................... 38
9.2.2 Clear Codes ..................................................................................................................... 39
9.2.3 Live Data .......................................................................................................................... 40
9.2.3.1 All Data..................................................................................................................... 40
9.2.3.2 Custom List ............................................................................................................... 44
9.2.3.3 Record data ...............................................................................................................45
9.2.4 ECU Information............................................................................................................... 46
9.3 COMPLAINTS ..............................................................................................................................47
10 DATA MANAGER .........................................................................................................................48
10.1 IMAGE ..................................................................................................................................... 49
10.1.1 How to Save an Image................................................................................................... 49
10.1.2 Review Image .................................................................................................................50
10.2 PDF REPORT .......................................................................................................................... 51
10.2.1 How to Create a PDF Report ..........................................................................................51
10.2.2 Review PDF Report ........................................................................................................52
10.3 DATA PLAYBACK ...................................................................................................................... 53
11 SETTINGS .................................................................................................................................... 55
11.1 UNIT ........................................................................................................................................55
11.2 LANGUAGE ...............................................................................................................................56
11.3 FONT SIZE ...............................................................................................................................56
11.4 MODULE SORTING ....................................................................................................................56
11.5 SORT TILES ............................................................................................................................. 58
11.6 REMOTE CONTROL ...................................................................................................................58
11.7 AUTOMATIC UPDATE .................................................................................................................59
11.8 SYSTEM SETTINGS ................................................................................................................... 59
11.9 GENERAL .................................................................................................................................59
11.10 UNINSTALL VEHICLE SOFTWARE ............................................................................................. 59

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11.11 CLEAR APP DATA ...................................................................................................................60
11.12 PRINT SETTINGS .................................................................................................................... 60
11.13 ABOUT ...................................................................................................................................62
12 REMOTE SUPPORT .....................................................................................................................63

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NT710 User's Manual V1.1
1 Using This Manual
We provide tool usage instructions in this manual. Below are the conventions
we used in the manual.
1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
Select Diagnostic from the Home screen of the NT710 application.
1.2 Symbols and Icons
1.2.1 Solid Spot
Operation tips and lists that apply to specific tool are introduced by a solid
spot.
Example:
When VIN hotkey is selected, a menu that lists all available options displays.
Menu options include:
●Automatic Read
●Scan VIN
●Manual Entry
1.2.2 Arrow Icon
An arrow icon indicates a procedure.
Example:
To connect to wall plug:
1. Connect the USB Type-C charge cable to scanner and plug it to the wall
socket.
2. Press the power switch of the scan tool to power it on; meanwhile the
scanner tool starts charging automatically also.
1.2.3 Note and Important Message
Note
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Example:
NOTE
Test results do not necessarily indicate a faulty component or system.

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NT710 User's Manual V1.1
Important
IMPORTANT indicates a situation, which if not avoided, may result in
damage to the test equipment or vehicle.
Example:
IMPORTANT
Do not soak scanner as water might find its way into the scanner.
2 Introduction
NT710 is newly developed diagnostic scanner with 5.5 inch TFT touch screen
and Android 9.0 operating system that delivers OE-level diagnosis for
different car brands and supports the most commonly required service and
coding features. Through hardware and software upgrades, technical staff
and enthusiasts can now approach problems with greater speed and
accuracy.
2.1 Scanner Descriptions
This section illustrates external features, ports and connectors of the
scanner.
Figure 2-1 Front View
15.5” TFT LCD Touch Screen- shows menus, test results and operation
tips.
2Power Status Indicator - indicates the power status of the scanner.

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NT710 User's Manual V1.1
Figure 2-2 Top View
3Power Switch - turns on the scanner, goes to sleep mode or wake up
the scanner from sleep mode. Press and hold for 3 seconds for start or
emergency shutdown. Double click to screenshot.
4USB Type-C Port - connects to wall plug to charge the scanner and can
be used for data transfer.
5USB Type-A Port - provides a USB connection for the external storage
devices.
6Diagnostic Port -provides connection between vehicle and the scanner.
IMPORTANT
Do not use solvents such as alcohol to clean display. Use a mild nonabrasive
detergent and a soft cotton cloth.
2.2 Accessories
This section lists the accessories that go with the scanner. If you find any of
the following items missing from your package, contact your local dealer for
assistance.

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NT710 User's Manual V1.1
Table 2-1 Accessories
2.3 Technical Specifications
Item
Description
Screen
5.5’’ TFT Capacitive LCD screen; 1280*720 pixel
Operation System
Android 9.0
Processor
Quad-core, 1.3GHz
Memory
1GB
SSD Hard drive
32GB
Communication
interface
Built-in WIFI 802.11 b/g/n Wireless LAN
USB2.0 OTG/standard USB 2.0 HOST
Bluetooth specification v2.1+EDR; Bluetooth 4.0 Low Energy
(LE) (10-20 m)
Built-in Battery
4000mAh, Lithium-polymer battery, chargeable via 5V USB
power supply
Protocols
ISO9141-2, ISO14230-2, ISO15765-4, K/L lines, Double K Line
SAE-J1850 VPW,SAE-J1850PWM,CAN ISO 11898,
High-speed, Middle-speed, Lows-peed and Single wire CAN,

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NT710 User's Manual V1.1
Table 2-2 Technical Specifications
3 Getting Started
This section describes how to power on/down the scanner, provides brief
introductions of applications loaded on the scanner and display screen layout
of the scan tool.
3.1 Powering up the Scanner
Before using the NT710 applications (including updating the scanner), please
make sure to provide power to the scanner.
The unit operates on any of the following sources:
●Internal Battery Pack
●External Power Supply
3.1.1 Internal Battery Pack
The tablet scanner can be powered with the internal rechargeable battery.
The fully charged battery is capable of providing power for 5 hours of
continuous operation.
NOTE
Please turn off the tablet to save power when not use.
3.1.2 External Power Supply
The tablet can also be powered from a wall socket using the USB charging
adapter. The tablet also charges its internal battery pack through USB
Type-C cable.
3.2 Shutting Down the Scanner
All vehicle communication must be terminated before shutting down the
scanner. Exit the Diagnostic application before powering down.
KW81, KW82, GM UART, UART Echo Byte Protocol, Honda
Diag-H Protocol, TP2.0, TP1.6, SAE J1939, SAE J1939, SAE
J1708,Fault-Tolerant CAN,CAN FD, DOIP
Working Temperature
-10 to 70°C
Storage Temperature
-20 to 80°C
Operating Humidity
5%-95% Non-Condensing
Dimensions
236*124*38mm (L*W*H)
Weight
0.87kg (Main unit)

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NT710 User's Manual V1.1
To shut down the scanner:
1. Press and hold the Power button of the scanner for 3 seconds.
2. Click the Power off to shut down or Reboot to restart.
3.3 Screen Layout of Home Screen
After the scanner turning on, the screen show main menu of the application.
Figure 3-1 Sample Home Screen
3.3.1 Application Menu
Figure 3-2 Sample Main Menu of Application
This section briefly introduces the applications that are preloaded into the
scanner:
●Diagnostic - leads to test screens for diagnostic trouble code information,
freeze frame, live data and ECU information.
●Update - leads to screens for Foxwell ID registration and updating the
scanner.
●Data Manager - leads to screens for saved screenshots, pictures and test
reports, and playing back live data, as well as debug logging data.

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NT710 User's Manual V1.1
●My Account - displays your Foxwell ID information like registered
products and personal information and allows for sending us feedbacks
about the scanner.
●Settings - leads to screens for adjusting default settings to meet your own
preference and view information about the scanner.
●Remote Control - leads to TeamViewer to get remote support from
Foxwell team or remote vehicle diagnostic.
●Functions - Query the functions of model supported by the scanner.
●Firmware Update – VCI firmware update.
●VCI Manager – VCI manage (VCI binding, unbinding, re-scan vehicle
software).
3.3.2 Diagnostic Menu
Touch Diagnostic at the NT710 application menu, and the Diagnostic menu
will display. The operations of the buttons of Diagnostic menu are described
in the below table.
Figure 3-3 Sample Diagnostic Menu Screen
No.
Name
Description
1
Back
Back to the previous screen.
2
Home
Back to the Application Menu.
3
VIN
Shortcut for VIN reading menu, which typically
includes Automatic Read, Scan VIN and
Manual Entry.
4
Search
Lets you search a vehicle make quickly.
5
History
Displays the tested vehicle records.

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NT710 User's Manual V1.1
6
Area
Displays car makes from different origins like
America, Asia, Europe and Chinese.
7
Quick Location
Allows you to find a vehicle by initials.
Table 3-1 Title Bar of Diagnostic Menus
4 My Account
This section introduces user account registration, login, device activation and
other information.
When My Account application is selected, a menu with available options
displays.
My Account Menu options typically include:
●My Account
●My Products
●Feedback and Suggestions
Figure 4-1 Sample My Account Screen
4.1 Registration
You are allowed to create a Foxwell ID with the built-in client.
To register with built-in client:
1. Press My Account or Update from home screen of NT710 diagnostic
application, the user login page will show, then press Free registration
button to register an account.

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NT710 User's Manual V1.1
Figure 4-2 Sample Update Client Main Screen
2. Enter the User Name (use one of your existing mail addresses as user
name), and press Send Code button for get a verification code, Foxwell
will send a 4-digit verification code to the email you just entered.
Figure 4-3 Sample ID Registration Screen
3. Get the security code in your mailbox, input the code as verification code.
Then create a password and click Free Registration to complete.
Figure 4-4 Sample ID Registration Screen
4. “The account has been created successfully” message will appear if you
registered successfully.

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NT710 User's Manual V1.1
Figure 4-5 Sample Registration Done Screen
5. The serial number will show after registration. Click Submit to activate the
product or press to back.
Figure 4-6 Sample Product Activation Screen
4.2 Sign in
Press My Account or Update from home screen of NT710 diagnostic
application, the user login page will show, enter your FOXWELL ID and
password, and press Sign in button to sign in.

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NT710 User's Manual V1.1
Figure 4-7 Sample Sign in Screen
4.2.1 Product activate
If you are logging in for the first time, it will prompt and guide you to activate
the current device while sign in successfully.
To activate product
1. Press OK button to activate product and press Cancel to back.
Figure 4-8 Sample Product Activation Screen
2.Click Submit to continue the activation and press to give up activation.
Figure 4-9 Sample Product Activation Submit Screen
3. “Product is activated successfully” message will appear if activate
successfully.