FREEWAY Raiser User manual

Raiser
User Manual

Freeway Raiser User Manual Page 2of 24 Part No. 999017 / Rev.4 / Dec 2017
User Manual Index Page
Symbols used 3
1. Introduction 4
2. Contraindications 4
3. Intended use / Overview of the Freeway Raiser 5
4. Freeway Raiser components 6
5. Assembly Instructions 7
6. Operating instructions
6.1 Standing a user who requires no assistance 8
6.2 Standing a user who requires assistance with
the Freeway ladder belt 9
6.3 Standing a user who requires assistance with
the Freeway assistance belt 10
7. Compatible belt types 10
8. Safety precautions 11
9. Safety check list
9.1 Daily check list 12
9.2 Warning notes 12
10. Technical Specification
10.1 Dimensions and Weights 13
10.2 Raiser dimensions 13 to 14
11. Fault finding 14
12. Recommended cleaning instruction 15 to 17
13. Guarantee 18
14. Standards Applied 18
15. Service record history
15.1 Initial information 19
15.2 Service record history 20-22
16. User notes 23
Contact information 24

Freeway Raiser User Manual Page 3of 24 Part No. 999017 / Rev.4 / Dec 2017
Symbols in use Index
Warning – Consult instructions for use
Caution – pinch point
Manufacturer
Two-person lift may be required
Refer to user manual
Date of manufacture
Serial number

Freeway Raiser User Manual Page 4of 24 Part No. 999017 / Rev.4 / Dec 2017
CAUTION: DO NOT ATTEMPT TO USE THIS EQUIPMENT
WITHOUT FIRST UNDERSTANDING THE CONTENTS OF THIS
MANUAL.
1. Introduction
Before using this equipment, and to ensure the safe operation of your
raiser, carefully read this entire manual, especially the section on
“Cautions”.
The raiser is designed to be used in conjunction with Prism Medical UK
accessories and slings although other manufacturers slings can be used
following a risk assessment.
Please refer to any user guides supplied with these components and
refer to them while reviewing this manual.
Should any questions arise from reviewing this manual contact your local
authorised Prism Medical UK Representative.
Failure to comply with warnings in this manual may result in injury to either
the operator, or the individual being raised/transferred. Damage to the
device and/or related components may also occur. Be sure that the
contents of this manual are completely understood prior to using this
device.
Store this manual with the documents included with the device and
sling(s). Contents of this manual are subject to change without prior
written notice.
2. Contraindications
There are no known “contraindications” associated with the usage of the
raiser and its accessories, provided they are used a per manufacturer’s
recommendations and guidelines.
However, it is recommended that a client specific assessment is
completed by a trained and knowledgeable health care professional to
determine the method of transfer.
Prism Medical UK does not recommend a required number of caregivers
for the use of our products. This information and recommendation can
only be provided after a thorough personalized, case specific assessment,
as there are many factors that can influence these decisions.
It is however, “obligatory” that a client that is assessed as being an
independent user of our technology have the ability to receive assistance,
during the transfer, in the event of a malfunction or personal concern.
This assistance can be provided in the form of; a nearby qualified
caregiver, a phone, a communication device etc.

Freeway Raiser User Manual Page 5of 24 Part No. 999017 / Rev.4 / Dec 2017
3. Intended use / Overview of the S-Series of Mobile Hoists
The Freeway Raiser is a sit to stand platform, which is designed to provide an
active, safe and comfortable transfer of the user. It is ideal for short distance
transfers, such as to/from bed to chair.
Its versatility allows use with wheelchairs, toilet and shower chairs. Soft and
wide padding in the leg support improves stability, and the sturdy handle offers
many grip options for both the user and the carer.
The rear wheels with independent locking manual brakes, makes it easy for a
carer to manoeuvre, and provides maximum stability and safety for the user.
The Freeway Raiser has a safe working load of 160 kg.
• Helps to assist a user with sit to stand transfers
• Maximum user weight: 160 kg (25 stone)
• Lightweight and easy to manoeuvre
• Padded leg support for added comfort
• Multiple grip options for both user and carer
• Raiser Strap & Safety Belt available to enable a carer to assist a user to
their feet
• Independent locking rear brakes

Freeway Raiser User Manual Page 6of 24 Part No. 999017 / Rev.4 / Dec 2017
4. Freeway raiser components
Please familiarise yourself with the components of the device by referring to
the diagram on the next page.
Model table for the Freeway Raiser
Product code
Product description
Raiser
Freeway Raiser (160kg)
The contents of the device can be determined from the image above
Description
1. Handle frame
2. Leg support
3. Chassis and footplate
4. Brake
5. Castor
6. Wheel
7. Centre Vertical Handle

Freeway Raiser User Manual Page 7of 24 Part No. 999017 / Rev.4 / Dec 2017
5. Assembly instructions
Place the handle in the brackets as shown in (fig 1.) Below.
SAFETY NOTE: Some of the parts may be heavy and will need to
be lifted with care. Heavier items may need two people to lift.
(Please refer to technical specifications on page 13)
With the handle and
brackets aligned, press
home until fully inserted –
see the next step in (fig 2.)
below
(fig 1.)
Lock the handle to the base
assembly using two M8 hand
nuts and scalloped nylon
washers as shown in (fig 2.)
opposite
(fig 2.)
Caution – care required to not
trap fingers when applying the
two parts together

Freeway Raiser User Manual Page 8of 24 Part No. 999017 / Rev.4 / Dec 2017
6. Operating instructions
This equipment should only be used by a suitably trained person.
It is important that prior to using the Freeway Raiser, a thorough risk assessment
has been carried out with the individual user and for the intended transfer.
We would recommend the use of safety belts or straps for all transfers.
6.1 Standing a user who requires no assistance.
a. The user’s feet should be placed on the
footplate.
b. Adjust the height of the padded leg
support so that the top of the pad sits
just below the user’s knee.
c. Apply the brakes to both wheels by
pressing down the brake levers on both
sides. These are clearly marked with red
indicating that the brakes are on and
green showing that the brakes are off.
The wheels must always be locked whilst the user is in the process of
standing or sitting.
The caregiver must always counterbalance the raiser during the
standing/sitting process. This can be done by placing one foot on the
back of the footplate, holding the top of the unit steady with one
hand or both options together.
d. The user can now be encouraged to lean
forward and take hold of the handle frame.
The caregiver should give clear instructions to
the user telling them to stand whilst they are
counterbalancing the raiser.
e. Once the user is stood the caregiver may
release the brakes with one foot. Pull the
Freeway Raiser backwards and then steer it
toward the new seating position.
f. Make sure that both wheels are locked again
before allowing the user to sit.
The transfer is best done with the user faced in the direction of travel.
The raiser is recommended for short distance transfers although a
suitable risk assessment should be carried out to determine what is
considered to be a safe distance for a user and the environment.

Freeway Raiser User Manual Page 9of 24 Part No. 999017 / Rev.4 / Dec 2017
Operating Instructions (continued…)
6.2 Standing a user who requires assistance with
the Freeway Ladder Belt
The ladder belt is connected to the disc
attachment on one side of the raiser. The sleeve
of the ladder belt is then placed behind the
user’s bottom.
The caregiver can encourage/assist the user to
stand themselves by pulling on the opposite
side of the ladder belt.
The user must have the ability to stand by themselves. The belt is a
support aid.
When the user is in a standing position, the
ladder belt can then be attached to the second
disc attachment.
Two caregivers can provide assistance when the
user needs more help with standing up.
The caregiver must always counterbalance the raiser
during the standing /sitting process.
This can be done by placing one foot on the back of the
footplate, holding the top of the unit steady with one hand or
both options together.

Freeway Raiser User Manual Page 10 of 24 Part No. 999017 / Rev.4 / Dec 2017
6.3 Standing a user who requires assistance with the Freeway safety belt
The Freeway Safety Belt should be fitted
to the user prior to assisting with the
stand. Refer to the sling user guide.
Place the belt around the user’s waist,
ensuring the elasticated section is placed
on the user’s lumbar spine and the solid
section is place under the user’s coccyx.
Fasten in place using the Velcro straps
and adjustable buckle fastening support
belt (ensure support belt is at maximum
length)
The user can now be stood following the process in the “operating
instructions “
Once the user is stood, the buckle
fastening support belt can be passed
through the opening in the centre
vertical handle and adjusted to
provide optimum support during the
transfer
7. Compatible Belt Types
Freeway ladder belt
Freeway safety belt

Freeway Raiser User Manual Page 11 of 24 Part No. 999017 / Rev.4 / Dec 2017
8. Safety Precautions
Please read and follow the safety precautions listed below. The operation
and the use of the Freeway Raiser is straightforward. These basic safety
precautions will help make transfer operations easy and trouble free.
ALWAYS carry out the DAILY CHECK LIST (next section) before using the Raiser.
ALWAYS conduct a risk assessment to plan your transfer operations before
commencing.
ALWAYS read this manual and familiarise yourself with the operating
and safety features of the Raiser before transferring a patient.
ALWAYS check the sling is suitable for the particular patient and is of the
correct size and capacity.
ALWAYS fit the sling according to the instructions in the user manual.
ALWAYS check that the safe working load of the Raiser is suitable for the
weight of the patient.
ALWAYS carry out transfers according to the instructions in the user manual.
ALWAYS apply the brakes when parking a Raiser.
ALWAYS manoeuvre the Raiser with the handle provided.
NEVER push a loaded Raiser at speeds which exceed a slow walking pace.
NEVER use a sling unless it is recommended for use with the Raiser.
NEVER push the Raiser over uneven or rough ground, particularly if loaded.
NEVER attempt to push or pull a loaded Raiser over a floor obstruction which
the castors are unable to ride over easily.
NEVER bump the Raiser down steps, loaded or unloaded, this will damage the
Castors
NEVER use a sling which is frayed or damaged.
NEVER transfer a patient on to a Raiser without applying the brakes
NEVER transfer a patient on a Raiser if they cannot support their own body
weight
YOUR Raiser is for a patient transfer. DO NOT use it, or allow it to be used, for
any other purpose.

Freeway Raiser User Manual Page 12 of 24 Part No. 999017 / Rev.4 / Dec 2017
9. Safety Check List
The following checks are those recommended by Freeway and are
supplementary to requirements that may be applicable for current Lifting
and Handling and other Health and Safety regulations.
9.1 Daily Check List:
The following checks should be carried out daily before using the Raiser:
•Make sure the Raiser moves freely on its castors
•Examine the sling hooks on the handle bar for excessive wear
•Make sure the handle is fully engaged and the locking nuts are
fully tightened
•Examine slings for fraying or other damage. DO NOT use sling
with fraying or damage to the suspension straps or tears in the
body of the sling
•Make sure the knee pad is fully engaged
•Check the brakes engage and disengage correctly
9.2 Warning Notes
ALL OPERATORS should have read the operating instructions and
appreciate this warning section.
1. ALL RAISERS are less stable on sloping surfaces. A 5-degree slope is the
maximum permitted and then only with great care.
2. ALL RAISERS are less stable when the load is moving.
3. ALL RAISERS are dangerous to the person being transferred when used
recklessly or pushed at speed.

Freeway Raiser User Manual Page 13 of 24 Part No. 999017 / Rev.4 / Dec 2017
10. Technical Specification
10.1 – Dimensions and Weights
Model Specification
(All dimensions in mm and Kg)
Raiser
Maximum weight capacity
160kg
Turning radius
360degree
Overall height
1201 mm
Ground clearance
19.50mm
Front and rear castors
35mm
Wheels
125mm
Weights
Handle
6.5kg
Base assembly
12.5kg
Assembled unit
19kg
10.2 – Raiser dimensions
1201
1149
967
797
19.50
645 dia
175
175
475
465
200
180-330
590
12

Freeway Raiser User Manual Page 14 of 24 Part No. 999017 / Rev.4 / Dec 2017
Technical specification
Raiser dimensions (continued …)
11. Fault finding
If the castors do not operate: -
•Ensure the brake has been fully disengaged
•Check the castors are free running
•Check the castors are touching the ground
If the above checks prove unsuccessful, contact the service department
of your nearest FREEWAY APPROVED AGENT
590
486
645
355

Freeway Raiser User Manual Page 15 of 24 Part No. 999017 / Rev.4 / Dec 2017
12. Recommended Cleaning Instruction
General cleaning
The exterior of the Raiser can be cleaned using a damp soapy cloth for general
cleaning duties. Ensure the exterior of the device is dry after cleaning, dry
using a clean dry cloth.
Disinfecting (if necessary)
Should the Raiser require a more thorough clean, the use of the Actichlor
disinfectant product, which is widely available in tablet form and used
throughout the healthcare industry, is recommended for use to ensure a
thorough clean.
•Please follow the manufacturers safety instruction for the use of the
cleaning product before use to ensure safe use for the operator and the
patient.
Application is through a clean soaked (but damp) cloth applied to
wipe the device down
Used in the following dilutions to ensure an effective clean:
•Actichlor dissolvable chlorine tablets provide a concentration of
1000 ppm of available chlorine (0.1%) per 1 tablet
•1 tablet (1.7g formed tablet (x1)) will create a virucidal solution,
diluted in 1 litre of water to provide effective means to clean a
“Dirty” device. This is also ideal for use after an outbreak of the
Norovirus / winter vomiting and can be used as a precaution
against C.Diff. It is effective against viruses, bacteria, spores,
yeasts and moulds.
•The contact time against the outer components of the device
should be for 5 minutes to prevent any virucidal infections without
a degradation to the functionality of the device. 5 minutes is a
recommended contact time. The device can withstand a longer
contact period but the 5 minute recommendation as a minimum
must be followed to provide an effective cleaning regime.
•Blood spills should be dealt with by an increased concentration of
the solution – please refer to the instructions on the
manufacturers product labelling.

Freeway Raiser User Manual Page 16 of 24 Part No. 999017 / Rev.4 / Dec 2017
(recommended cleaning instruction…continued)
Concentration limits for differing cleans will be shown on the manufacturers
Achtochlor tablet container, however, this is reflected in the table below:
Safety precautions when using this cleaning agent
Handling and Storage:
Advice on Safe Handling
Avoid contact with skin and eyes. Do not breathe dust / fumes /
gas / mist / vapours / spray. Use only with adequate ventilation
Wash hands thoroughly after handling. Mixing this product with
acid or ammonia releases chlorine gas
Hygiene Measures
Handle in accordance with good industrial hygiene and safety
practice. Remove and wash contaminated clothing before re-use.
Wash face, hands and any exposed skin thoroughly after handling.
Dilution chart
Product used as:
Device
condition
Concentration
(ppm)
Dilution
qty *
Tablets per
litre
Contact time
Bactericidal
Clean
200
5 litre
1
1 minute
Dirty
1000
1 litre
1
5 minutes
Yeasticidal
Clean
200
5 litre
1
1 minute
Dirty
1000
1 litre
1
5 minutes
Fungicidal
Clean
2000
1 litre
2
15 minutes
Dirty
5000
1 litre
5
15 minutes
Mycobactericidal
Clean
1000
1 litre
1
15 minutes
Dirty
5000
1 litre
5
15 minutes
Virucidal
Clean
500
2 litre
1
5 minutes
Dirty
1000
1 litre
1
5 minutes
Sporcidal (C.Diff)
Clean
1000
1 litre
1
10 minutes
Sporicidal
Clean
5000
1 litre
5
10 minutes
*Dilution is made within water
•When diluted in water, one tablet gives 1000 ppm of available chlorine DO
NOT dilute within any other medium
•The concentration of the solution depends upon whether the device being
cleaned is noticeably dirty or note (indicated in the table by “Device
Condition”

Freeway Raiser User Manual Page 17 of 24 Part No. 999017 / Rev.4 / Dec 2017
(recommended cleaning instruction…continued)
Conditions for safe storage, including and incompatibilities
•Keep out of reach of children
•Keep container tightly closed
•Store in suitable labelled containers
•Storage temperature: 0°C to 25°C
Individual protective measures:
•Hand protection: Gloves
Dissolve
Dissolve in cold water – With no agitation, 1 tablet will take approx. 10
minutes to fully dissolve in the water used.
The information above has been extracted from the Actichlor MSDS
(Manufacturers Safety Data Sheet). For a full review of the data please follow
the link below:
http://www.nhsggc.org.uk/media/236215/msds-actichlor-plus.pdf

Freeway Raiser User Manual Page 18 of 24 Part No. 999017 / Rev.4 / Dec 2017
13. Guarantee
This guarantee does not affect or in any way limit your Statutory Rights
1. Prism Medical UK guarantees the Freeway Raiser, supplied as new,
against failure within the period of twenty-four months from the date of
purchase by virtue of defects in material or workmanship.
2. The liability of Prism Medical UK under terms of this guarantee shall be
limited to the replacement or the defective part (s) to the sales
distributor, dealer, agent, person or entity which purchased the
equipment from Prism Medical UK. In no event shall Prism Medical UK
incur liability for any consequential or unforeseeable losses.
3. This equipment guarantee shall be void if the equipment is not serviced
by Prism Medical UK or its authorised agents, in accordance with
manufacturer’s recommendations, or if any unauthorised persons carry
out work on the equipment.
4. This guarantee does not apply to failure attributable to normal wear and
tear, damage by natural forces, user neglect or misuse or to deliberate
destruction.
14. Standards Applied
The standards that have been applied to the device are as follows:
•BS EN ISO 10535
Hoists for the transfer of disabled persons. Requirements and test methods

Freeway Raiser User Manual Page 19 of 24 Part No. 999017 / Rev.4 / Dec 2017
15. Service Record History
15.1 Initial Information
Complete the following section on Purchase and Service Information as soon as
this equipment is purchased.
•Use the service record history to record to any completed service and repairs.
•Ensure that the service record is signed and dated each time it is used.
•Be sure to have this piece of equipment serviced on a regular basis as
described in the General Inspection and Maintenance Section.
•Be sure to have this piece of equipment serviced on a regular basis (6 monthly
where LOLER applies).
Purchase Information
Product name: Raiser Model: …………………..………..
Date of purchase: ……………………………………….. Serial No.: ………………………..
Purchased from: ………………………………………………………………………………………….
Address:………………………………………………………………………………………………………
City:…………………………………..……… Postal code:…………………….…………………..
Telephone number:……………………………………..……….
Comments:
Contact the following company for service
Company: ……………………………………………………………………………………...
Address: ……………………………………………………..…………………………………
City: …………………………………… Postal code:………………………………………….
Telephone number: ……………………………………………….
Comments:

Freeway Raiser User Manual Page 20 of 24 Part No. 999017 / Rev.4 / Dec 2017
15.2 Service Record History
Complete this section after each service, repair inspection and/or maintenance.
* Photocopy additional pages as required*