Freshtel 3010 Quick guide

Freshtel 3010
Configuration Instructions
Step 1: Connect the Freshtel 3010 ATA to your Broadband
connection and analog telephone handset
Use this illustration of the back of the ATA to connect it to your network.
NOTE: The Freshtel 3010 ATA needs to be connected ia Ethernet and
comes pre-configured to acquire an IP Address ia DHCP.

3010 ATA Indicator Light
When the power is first connected to the
ATA, the light will blink RED to indicate that
the ATA is in the process of starting up.
During this time the ATA will not respond.
If the ATA light flashed RED quickly, this
indicates that a Firmware update is being
downloaded. This could take from 30
seconds to 5 minutes to complete.
Once the startup sequence is complete, the
light will flash ORANGE. This indicates that
the ATA cannot connect to the Freshtel
network. This happens if the ATA has not yet
been configured, or if there is a network
problem.
If the ATA light shows as solid GREEN, this
indicates that the ATA is online and able to
make calls.
The ATA light flashes GREEN to indicate you
ha e lifted the telephone handset and are in
a call, or na igating the ATA oice menu.

Step 2: erify & Configure your IP Address
First we need to verify that the ATA will acquire an IP Address
automatically if your networ supports DHCP.
If your network uses a DHCP Ser er to assign IP Addresses to network de ices, or if you are
connecting the 3010 ATA to a home router such as a Linksys or Netgear router or a modem
that supports DHCP/NAT, please do the following:
1. Connect the ATA as in Step 1, and wait 2 minutes.
2. Pick up the phone connected to the ATA and enter "* * * *".
You will hear a oice prompt saying "Network Configuration Menu: Current Settings.
DHCP Enabled”.
•If the oice prompt indicates that DHCP is disabled, then press “2” at the
prompt to change the settings.
•Press “1” to change DHCP to enabled.
•Unplug and reconnect the power cord on the ATA to reload the settings.
3. The ATA will now read out its IP Address. Write this number down as you will need it
later to configure the ATA.
If the IP is 0.0.0.0, your ATA does not have a valid IP address. In this
case you need to:
1. Hang up the phone, unplug and reconnect your ATA power cord.
2. Wait 2 minutes, and check the IP again.
3. If you still get 0.0.0.0, there can be three reasons for this:
a. Your DHCP Ser er is not assigning an IP address to the ATA (in which case
you should contact your network administrator or ISP for assistance).
b. Your network does not ha e a DHCP ser er or you ha e purchased a Static
IP Address for the ATA from your ISP. In this case, please proceed to
Manually Assigning a Static IP Address below, otherwise skip this step.
c. You ha e connected the ATA with a straight-through Ethernet cable, when
you need a cross-o er Ethernet cable. This could be the case if you ha e
connected the ATA to a network card in your PC, as opposed to a router,
switch or hub.

Manually Assigning a Static IP Address
Members using Static IP on their home network may wish to configure the ATA with a
static IP. If you ha e obtained a static IP from your Internet Ser ice Pro ider (ISP)
and wish to configure your adaptor with your static IP settings, please follow the
instructions below:
1. You will first ha e to obtain the following information:
• IP Address • Default Gateway • Subnet Mask.
If you are using a router, please contact your router manufacturer for
instructions for retrie ing this information from the router directly. If you are
not using a router, please obtain the abo e information from your ISP.
2. Pick up the telephone recei er of the phone connected to the ATA, and dial
“ * * * ”. You will hear a oice prompt saying " Network Configuration Menu:
Current Settings: DCHP Enabled.", and the current settings will be read out.
Once completed, press “2” to change settings.
3. Press “1” to disable DHCP. Disconnect then reconnect the ATA power cord
to load the new settings.
4. Pick up the telephone recei er of the phone connected to the ATA, and dial
“ * * * ”. You will hear a oice prompt saying " Network Configuration Menu:
Current Settings: DCHP Disabled.", and the current settings will be read out.
Once completed, press “2” to change settings.
5. Press “2” again to edit the IP Address settings.
6. Enter your IP Address followed by # (i.e. 1 2 3 * 4 5 * 6 7 * 8 9 # to represent
the IP 123.45.67.89).
7. Enter your Subnet Mask (i.e. 1 2 3 * 4 5 * 6 7 * 8 9 # to represent the
Gateway 123.45.67.89).
8. Enter your Default Gateway (i.e. 2 5 5 * 2 5 5 * 2 5 5 * 0 # to represent
Subnet Mask 255.255.255.0).
9. You will now need to unplug then reconnect the ATA power cord to reset the
de ice.
You have now completed the static IP configuration.
To erify the configuration was correct, please pick up the telephone recei er on the
phone connected to the ATA, and dial “* * *“ to hear the ATA read back the IP
address that you ha e configured. If the IP read out is not the same as what you ha e
entered in, please repeat steps 1 through 10 once again to ensure the settings.

Step 3: Configure the 3010 ATA to connect to the Firefly Network
1. Open your configuration page. To do so, type the following into your web browser:
http://xxx.xxx.xxx.xxx/
2. ( "xxx.xxx.xxx.xxx" represents the IP address of your ATA)
3. The ATA will prompt you for a username and password before you can log in. By
default these are both set to “admin”.
4. Click on the Provider tab
5. In the text box marked Server enter the following address: gateway.freshtel.net
6. In the text box marked User ID enter your Firefly number.
7. In the text box marked Password enter your Firefly password.
8. Click on the Save Changes >> button to continue.
9. You will now need to reload the ATA by clicking on the Reload Now link at the top of
the screen.
After the 3010 ATA has reloaded, it will attempt to connect to your Internet phone call
pro ider. If it connects successfully, the light on the ATA will be solid GREEN and you can
now begin making calls. If the light continues to flash ORANGE, please ensure that you
entered the correct ser er name, user name and password in the administrator interface.
Dialing:
To dial a PSTN number, dial like you would with a normal phone. E.g. 61390000000
To dial a Firefly number or oicemail, prefix a star to the number. E.g. *80001234, *123

General Settings:
The General Settings tab allows you to modify some settings of the Freshtel ATA.
Volume Control: These settings affect the olume of the speaker and microphone on your
phone handset. If the olume is too soft or too loud you can fine tune it by modifying these
alues.
Regional Settings: Progress Tones changes the tones the ATA pro ides for dial tone,
ringing and engaged calls. Impedance affects the quality of the phone line, and incorrect
settings may cause a slight echo to be heard during calls. This should be set according to
location.
Date & Time: Set the current day, month and year as well as the time and time zone relati e
to Greenwich Mean Time, sometimes also called Uni ersal Time Coordinated.
Configuration Interface: Access Control allows you to grant access to the wider Internet, or
only to computers on your local network. You can change the administrator’s password by
typing a new password and then again in the confirmation box.

Networ Settings:
The Network Settings tab allows you to alter network related settings.
IP Networ ing: Choose to either obtain an automatic IP address for the 3010 ATA using
DHCP, or specify settings manually.
DNS Server: Choose to either obtain the Domain Name Ser er address automatically or
specify the address manually.
NTP Server: Choose to either obtain the Network Time Protocol ser er address automatically
or specify the address manually.
IP QoS: If you are using the 3010 ATA with a commercial grade router, you may need to
adjust the IP Quality of Ser ice settings to prioritise your oice traffic. This is an ad anced
option which most people do not need to alter.
Connection Speed: This setting alters the codec used to fit within the a ailable bandwidth.
Selecting the wrong network speed can affect your ability to make calls. For best results,
lea e this set to 56 /Dialup.

Advanced Settings:
Here you can configure the ad anced settings of the ATA.
Automatic Updates: Choose whether you would like the 3010 ATA to automatically update
its system software when a new update is a ailable, or whether you would like to update
manually.
Automatic Configuration: Click the label “Download and install configuration file” to
download the latest configuration file if you are using the 3010 ATA in a network which has an
automatic configuration script a ailable.
Dialplan: You can enter ad anced dialling rules in this box. You may already ha e some
rules pre-configured by your Internet call pro ider. If you require a dialplan to dial certain
numbers with the 3010 ATA, please contact your Internet call pro ider for more information.