Freund FE-VPU-106DC User manual

USER MANUAL
1
User Manual
FE-VPU-106DC

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
2
Directory
Directory........................................................................................................................................................ 2
1Safety Instruction................................................................................................................................ 5
2Overview.............................................................................................................................................. 6
2.1 Overview .................................................................................................................................... 6
2.2 Packing Contents........................................................................................................................ 7
2.2.1 Packing Contents............................................................Error! Bookmark not defined.
3Install Guide........................................................................................................................................ 8
3.1 Use PoE or external Power Adapter........................................................................................... 8
3.2 Desktop Installation.................................................................................................................... 9
3.2.1 Desktop Installation ........................................................................................................ 9
4Appendix Table................................................................................................................................. 11
4.1 Appendix I - Icon...................................................................................................................... 11
4.2 Appendix II –Keyboard character query table.......................................................................... 14
4.3 Appendix III –LED Definition ................................................................................................. 16
5Introduction to the User................................................................................................................... 17
5.1 Instruction of Keypad............................................................................................................... 17
5.1.1 Instruction of Keypad.....................................................Error! Bookmark not defined.
5.2 Using Handset / Hands-free Speaker / Headphone................................................................... 20
5.3 Idle Screen................................................................................................................................ 21
6Basic Function................................................................................................................................... 23
6.1 Making Phone Calls ................................................................................................................. 23
6.2 Answering Calls ....................................................................................................................... 25
6.2.1 Talking.......................................................................................................................... 26
6.2.2 Make / Receive Second Call ......................................................................................... 27
6.3 End of the Call.......................................................................................................................... 28
6.4 Redial........................................................................................................................................ 28
6.5 Dial-up Query........................................................................................................................... 29
6.6 Auto-Answering....................................................................................................................... 29
6.7 Callback.................................................................................................................................... 30
6.8 Mute.......................................................................................................................................... 31
6.8.1 Mute the Call................................................................................................................. 31
6.8.2 Ringing Mute ................................................................................................................ 32
6.9 Call Hold/Resume .................................................................................................................... 33
6.10 DND ......................................................................................................................................... 33

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
3
6.11 Call Forward............................................................................................................................. 35
6.12 Call Transfer............................................................................................................................. 37
6.12.1 Blind transfer................................................................................................................. 37
6.12.2 Semi-Attended transfer.............................................................................................. 38
6.12.3 Attended transfer........................................................................................................ 38
6.13 Call Waiting ............................................................................................................................. 39
6.14 Conference................................................................................................................................ 40
6.14.1 Local Conference.......................................................................................................... 40
6.14.2 Network Conference ..................................................................................................... 41
6.15 Call Park................................................................................................................................... 42
6.16 Pick Up..................................................................................................................................... 43
6.17 Anonymous Call....................................................................................................................... 44
6.17.1 Anonymous Call............................................................................................................ 44
6.17.2 Ban Anonymous Call.................................................................................................... 45
6.18 Hotline...................................................................................................................................... 46
6.19 Emergency Call........................................................................................................................ 46
7Advance Function............................................................................................................................. 47
7.1 Use the BLF Function............................................................................................................... 47
7.2 BLF List.................................................................................................................................... 48
7.3 Agent........................................................................................................................................ 49
7.4 SCA (Shared Call Appearance)................................................................................................ 50
7.5 Message.................................................................................................................................... 51
7.5.1 SMS............................................................................................................................... 51
7.5.2 MWI (Message Waiting Indicator) ............................................................................... 52
8Phone Settings................................................................................................................................... 54
8.1 Basic Settings ........................................................................................................................... 54
8.1.1 Language....................................................................................................................... 54
8.1.2 Time & Date.................................................................................................................. 54
8.1.3 Screen............................................................................................................................ 56
8.1.4 Ring............................................................................................................................... 57
8.1.5 Voice Volume............................................................................................................... 57
8.1.6 Greeting Words............................................................................................................. 58
8.1.7 Reboot........................................................................................................................... 58
8.2 Phonebook................................................................................................................................ 59
8.2.1 Local contact................................................................................................................. 59
8.2.2 Blacklist ........................................................................................................................ 63
8.3 Call Log.................................................................................................................................... 64
8.4 Function Key............................................................................................................................ 65

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
4
8.5 Wi-Fi ........................................................................................................................................ 67
8.6 Headset..................................................................................................................................... 68
8.6.1 Wired Headset............................................................................................................... 68
8.6.2 Bluetooth Headset......................................................................................................... 68
8.6.3 EHS Headset................................................................................................................. 69
9Trouble Shooting .............................................................................................................................. 70

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
5
1 Safety Instruction
Please read the following safety notices before installing or using this unit. They are
crucial for the safe and reliable operation of the device.
⚫Please use the external power supply obtained from Freund (sold separately). Other
power supply may cause damage to the phone and affect the behavior/induce
noise.
⚫Before using the external power supply, please check the home power voltage.
Inaccurate power voltage may cause fire and damage.
⚫Please do not damage the power cord. If power cord or plug is damaged, do not use
it because it may cause fire or electric shock.
⚫Do not drop, knock, or shake the phone. Rough handling can break internal circuit
boards.
⚫This phone is designed for indoor use. Do not install the device in places where
there is a direct sunlight. Do not put the device on carpets or cushions. It may cause
fire or breakdown.
⚫Avoid exposing the phone to high temperatures or below 0℃or high humidity.
⚫Avoid getting the device in contact with water.
⚫Do not attempt to open it. Non-expert handling of the device could damage it.
Consult your authorized dealer for help, or else it may cause fire, electric shock,
and breakdown.
⚫Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.
Wipe it with a soft cloth that has been slightly dampened in a mild soap and water
solution.
⚫During thunderstorms, do not touch power plug, it may cause an electric shock.
⚫Do not install this phone in an ill-ventilated place. You are in a situation that could
cause body injuries. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents.

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
6
2 Overview
2.1Overview
The new FE-VPU-106DC IP Phone is a high-end enterprise desktop phone that comes
with an intelligent DSS Key-mapping LCD to increase enterprise users’ productivity at a
cost-effective price.
The new DSS key design with 3 dynamic intelligent color displays can replace the
traditional expansion board function. The main screen of the device’smart display can
dynamically display 10 Side DSS keys that can be customized by the user, and the two
secondary screens can dynamically display 3 pages. Each page can display the setting
contents of 32 DSS keys, and a total of 106 DSS key mappings that can be customized
by the user. Every DSS key has a LED indication in green, red color to reflect the key
state. Page turning shortcut allows users to quickly switch to the specified page.
FE-VPU-106DC is the most economic choice for SMB office and enterprise supervisors.
The FE-VPU-106DC pushes its high-end cost-effective enterprise IP phone to another
level. The FE-VPU-106DC inherits all enterprise features, such as HD voice in handset,
headset, and full-duplex speakerphone modes, PoE, Fast/Gigabit Ethernet, QoS, secure
transmission, auto-provisioning, and more.
The FE-VPU-106DC is a visualization paging console phone for industry customer. It is
equipped with a gooseneck microphone and supports HD hands-free calling. With
intelligent programmable DSS buttons, you can set up a one-click call function to
improve communication efficiency. It is compatible with the standard SIP protocol and
can be used as a monitoring center or host for office manager with functions such as
make calls for external & internal phones, two-way intercom, monitoring, and
broadcasting. The FE-VPU-106DC improves the management efficiency and emergency
response capabilities.
The FE-VPU-106DC is a great office productivity appliance for enterprise users. The old
DSS key label is inconvenient and not environmentally friendly. The FE-VPU-106DC
intelligent DSS Key-mapping LCD provides users the flexibility to change DSS key
definition and display through easy configuration. Meanwhile, with its intelligent design of
the DSS key/LCD, it can be multiplied as expansion modules to save space and cost.
The FE-VPU-106DC will provide the best user experience to advanced enterprise users.

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
7
2.2Packing Contents
Phone Handset
Receiver cable Stand Network
cable
Power adapter (Optional) Gooseneck Microphone

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
8
3 Install Guide
3.1Use PoE or external Power Adapter
The FE-VPU-106DC, called as ‘the device’ hereafter, supports two power supply modes,
power supply from external power adapter or over Ethernet (PoE) complied switch.
PoE power supply saves the space and cost of providing the device additional power
outlet. With a PoE switch, the device can be powered through a single Ethernet cable
which is also used for data transmission. By attaching UPS system to PoE switch, the
device can keep working at power outage just like traditional PSTN telephone which is
powered by the telephone line.
For users who do not have PoE equipment, the traditional power adapter should be used.
If the device is connected to a PoE switch and power adapter at the same time, the power
adapter will be used in priority and will switch to PoE power supply once it fails.
Please use the power adapter supplied by Freund and ensure the PoE switch meets the
specifications to ensure the device work properly.

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
9
3.2Desktop Installation
3.2.1 Desktop Installation
The device supports desktop use. If the phone is placed on the desktop, please follow
the instructions in the picture below to install the phone.
Picture 1 - Device installation
After aligning the gooseneck microphone with the port, load it and tighten the nut.
Picture 2 - Gooseneck MIC installation

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
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Please connect power adapter, network, PC, handset, and headphone to the
corresponding ports as described in below picture.
①USB port: connect USB device (U disk, WIFI adapter)
②Power port: connect the power adapter.
③Network port: connecting local area network or internet.
④PC port: the network port connects to the computer.
⑤Headset port: connect headset.
⑥Handset port: connect IP Phone handset.
Picture 3 - Connecting to the Device

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
11
4 Appendix Table
4.1Appendix I - Icon
Table 1 - Keypad Icons
Transfer
Hold
Volume up
Volume down
Mute Microphone (During Call)
Return
Contact
MWI
Handset
Redial
Hands-free (HF) speaker

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
12
Table 2 - Status Prompt and Notification Icons
Call out
Call in
Call Hold
Network Disconnected
Open VLAN
Open VPN
Keypad Locked
Missed calls
SMS
New voice message waiting
Do-Not-Disturb activated on Phone
Do-Not-Disturb inactivated on Phone
Call forward activated
Auto-answering activated
Hands-free (HF) Mode
Headphone (HP) Mode
Handset (HS) Mode
Mute Microphone
The Voice quality of calling
The Voice encryption of calling
Connecting WIFI
Open Bluetooth
Open SIP Hotline

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
13
Table 3 - DSSkey Icons
Function Icon
Sidekey Icon
Translate
Instruction
BLF/NEW CALL
The new call
BLF/BXFER
Blind transfer
BLF/AXFER
Attend transfer
BLF/CONF
Conference
BLF/DTMF
BLF/DTMF
Presence
Presence
MWI
Voice message
Speed Dial
Speed Dial
Intercom
Intercom
Call Park
Call Park
Call forward
Call forward
Key Event
Function key
URL/Action URL
Network function key
BLF List
BLF List
Multicast
Multicast
Memory Key None
Memory Key subtype
None
None
Undefined DSS function
key

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
14
Line
SIP Line
DTMF
DTMF
4.2Appendix II –Keyboard character query table
Table 4 - Look-up Table of Characters
Mode Icon
Text Mode
Key Button
Characters Of Each Press
Numeric
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
0
0
＊
*
#
#
Lower Case
Alphabets
1
@:;()<>
2
a b c
3
d e f
4
g h i
5
j k l
6
m n o
7
p q r s
8
t u v
9
w x y z
0
(space)
＊
.,*/+-:_=
#
# ^!&$%

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
15
Upper Case
Alphabets
1
@:;()<>
2
A B C
3
D E F
4
G H I
5
J K L
6
M N O
7
P Q R S
8
T U V
9
WZYX
0
(space)
＊
.,*/+-:_=
#
# ^!&$%
Mixed type input
1
1
2
2 a b c A B C
3
3 d e f D E F
4
4 g h I G H I
5
5 j k l J K L
6
6 m n o M N O
7
7 p q r s P Q R S
8
8 t u v T U V
9
9 w z y x W Z Y X
0
0
＊
.,*/+-:_=
#
# ^!&$%

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
16
4.3Appendix III –LED Definition
Table 5 - DSS KEY LED State
Type
LED Light
State
Line Key
Off
Line inactive
Green On
Line ready (Registered)
Green Blinking
Ringing
Red Blinking
Line is trying to register
Red Blinking
Line error (Registration failure)
Red On
Dialing/Line in use (Talking)
Yellow Blinking
Call holding
BLF
Green On
Subscription number is idle.
Red On
Subscription number is busy.
Red On
Subscription number is dialing.
Off
Subscription number is unavailable.
Presence
Green On
Subscription number is idle.
Red On
Subscription number is busy.
Red On
Subscription number is dialing.
Off
Subscription number is unavailable.
DND
Red On
Enable DND
Off
Disable DND
MWI
Green Blinking
New voice message waiting
Off
No new voice message

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
17
5 Introduction to the User
5.1Instruction of Keypad
Picture 4 - Instruction of Keypad
The above picture shows the keypad layout of the device. Each key provides its own
specific function. User should refer to the illustration in this section about the usage of
each key and the description in this document about each function.

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
18
Table 6 - Instruction of Keypad
Number
The keypad
names
Instruction
○
1
Function
Menu Key
These four keys provide the corresponding menu function on
the screen.
○
2
Hold Key
Press the "Hold" key during the call, the user can hold the call,
and press it again to cancel the holding and restore the normal
call state.
○
3
Transfer Key
By pressing the "Transfer" key, the user can transfer the current
call to another number.
○
4
Navigate and
OK Keys
The user can press the up/down navigation key to change the
line or move the cursor in the screen list. On some Settings and
text editing pages, the user can press the left/right navigation
key to change options or move the cursor in the screen list to
the left/right.
OK key: Default is equivalent to soft button confirmation, user
can customize the function.
○
5
Return Key
The user can return to the previous menu by pressing the return
key, and the function of dialing the phone or in the call is to
reject or hang up.
○
6
Contact Key
Press the "Contact" key, the user can enter the address book
interface and select the contact person to call.
○
7
Voice Mail
Key
Press the "voice mail" button, and the user enters the interface
of SMS and voice mail list.
○
8
DTMF Key
These 12 standard phone keys provide standard phone button
functionality. At the same time, certain long key presses can be
triggered to provide special functions.
#- Long presses this key to open the keyboard lock
configuration.
○
9
Volume
Down Key
In the standby state, ring and ring configuration interface, press
this button to reduce the ring volume; Press this button to lower
the volume on the call or volume adjustment screen.
○
10
Volume Up
Key
In the standby state, ring and ring configuration interface, press
this button to increase the ring volume; Press this button to
increase the volume on the call or volume adjustment screen.
○
11
Mute Key
During a call, the user can press this key to mute the
microphone.

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
19
○
12
Headset Key
Users can press this key to open the headset channel
○
13
Redial Key
Press the Redial key to redial the last number dialed
○
14
Hands-free
Key
The user can press this key to open the audio channel of the
speakerphone.
○
15
Side DSS
Key
Long press the side DSS key to enter the function key setting
interface and set the required functions
○
16
DSS
Shortcut Key
Long press the DSS shortcut key to enter the setting interface
and set the required functions
○
17
Page Switch
Key
Press the "page switch" key, the user can switch to the first,
second and third screen function key page.
Gooseneck
MIC Port
Connect gooseneck microphone

USER MANUAL
FREUND ELEKTRONIKA d.o.o
International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Hercegovina
www.ip-integra.com | [e-mail] | Tel. [phone]
20
5.2Using Handset / Hands-free Speaker / Headphone
◼Using Handset
To talk over handset, user should lift the handset off the device and dial the number, or
dial the number first, then lift the handset and the number will be dialed. User can switch
audio channel to handset by lifting the handset when audio channel is opened in speaker
or headphone.
◼Using Hands-free Speaker
To talk over hands-free speaker, user should press the hands-free button then dial the
number, or dial the number first then press the hands-free button. User can switch audio
channel to the speaker from handset by pressing the hands-free button when audio
channel is opened in handset.
◼Using Headphone
To use headphone, by default, user should press the headset button which is defined by
DSS key to turn on the headphone. Same as handset and hands-free speaker, user can
dial the number before or after headphone turned on.
◼Using Line Keys (Defined by DSS Key)
User can use line key to make or answer a call on specific line. If handset has been lifted,
the audio channel will be open in handset. Otherwise, the audio channel will be open in
hands-free speaker or headphone.