Auerswald COMfortel 1200 User manual

Operation Guide
Operation and Configuration
ISDN System Telephone
COMfortel쏐1200

2COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Table of Contents
Table of Contents
Important Information .......................................................................................................... 12
Used Symbols and Signal Words........................................................................................... 13
Safety Information .................................................................................................................. 14
Proper Use ............................................................................................................................. 15
Product Details....................................................................................................................... 16
Specific Product Details..................................................................................................... 16
Technical Data........................................................................................................................ 17
Scope of Delivery ................................................................................................................... 19
Minimum Requirements PC ................................................................................................... 20
Copyright and Trademarks..................................................................................................... 21
Environmental Notice ............................................................................................................. 22
Basic Knowledge.................................................................................................................. 23
Device Overview .................................................................................................................... 24
Functions of Keys and LEDs ............................................................................................. 24
Casing LED ....................................................................................................................... 26
Symbols............................................................................................................................. 26
Introduction to the Operation..................................................................................................33
In the Idle State.................................................................................................................. 33
Main Menu......................................................................................................................... 34
Function Keys.................................................................................................................... 35
Menu Options in Telephone Number and Text Entry Menus ............................................. 36
Menu Options During Incoming Calls ................................................................................ 37
Menu Options during Outgoing Calls................................................................................. 38
Menu Options during Calls ................................................................................................ 39
Menu Options during Query Calls ..................................................................................... 39

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 3
Table of Contents
Configuration Software COMfortel Set ................................................................................... 41
Installing COMfortel Set..................................................................................................... 41
Starting COMfortel Set....................................................................................................... 41
Exiting COMfortel Set ........................................................................................................ 41
Configuring the Language of the Configuration Software.................................................. 42
Configuring Interface Used................................................................................................ 42
Opening Configuration....................................................................................................... 43
Creating a New Configuration ........................................................................................... 44
Saving Configuration ......................................................................................................... 45
Close the Configuration ..................................................................................................... 46
Using Print Functions ........................................................................................................ 47
Operating Instructions for COMfortel Set .......................................................................... 48
Help ................................................................................................................................... 49
Telephoning .......................................................................................................................... 55
Incoming Calls........................................................................................................................ 56
Options During an Incoming Call....................................................................................... 56
Accepting Incoming Calls .................................................................................................. 57
Rejecting Incoming Calls ................................................................................................... 57
Hold incoming calls............................................................................................................58
Forwarding Incoming Calls ................................................................................................ 58
Call Waiting Calls ................................................................................................................... 59
Options During a Call Waiting Call .................................................................................... 59
Rejecting Call Waiting Calls............................................................................................... 59
Accepting Call Waiting....................................................................................................... 60
Forwarding Call Waiting Call ............................................................................................. 60
Switching off Call Waiting Tone ......................................................................................... 61
Outgoing Calls........................................................................................................................ 62
Options for Outgoing Calls ................................................................................................ 62
Picking up Receiver and Dialling Telephone Number........................................................ 63
Dialling Telephone Number with Dial Preparation ............................................................. 63
Initiating External Calls with Calling Line Identity Restriction ............................................ 63
Dialling Telephone Number on Direct Exchange Line Access........................................... 64
Options for Unsuccessful Calls.......................................................................................... 65
Initiating Callback on Busy ................................................................................................ 65
Initiating Callback on No Response................................................................................... 67
Initiating Priority Call for Do-not-disturb............................................................................. 67

4COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Table of Contents
Calls ....................................................................................................................................... 69
Options during a Call ......................................................................................................... 69
Sending DTMF Signals...................................................................................................... 69
Muting a Call...................................................................................................................... 70
Ending a Call ..................................................................................................................... 70
Query Calls............................................................................................................................. 71
Initiating a Query Call ........................................................................................................71
Ending a Query Call .......................................................................................................... 72
Options during a Query Call .............................................................................................. 72
Toggling Between Conversations ...................................................................................... 73
Ending One of the Two Calls ............................................................................................. 73
Connecting Both Communication Partners ....................................................................... 74
Transferring ............................................................................................................................ 75
Options for Transferring a Call........................................................................................... 75
Transfer with Announcement............................................................................................. 76
Transfer without Announcement)....................................................................................... 76
Placing External Communication Partner in Waiting Loop ................................................ 77
Calling a Third Subscriber and Transferring to an Active Communication Partner ........... 77
Conference Calls.................................................................................................................... 79
Initiating Conference Calls................................................................................................. 79
Options during a Conference Call ..................................................................................... 79
Initiating Toggling Between Conversations during a Conference Call ............................... 80
Ending a Call with a Conference Call Partner ................................................................... 80
Connecting both Conference Call Partners ....................................................................... 81
Ending Conference Call Completely.................................................................................. 81
Hands-free Calling.................................................................................................................. 82
Initiating Call in Hands-free Calling Mode ......................................................................... 82
Ending up Call in Hands-free Calling Mode....................................................................... 82
Switching on Hands-free Calling During a Call.................................................................. 83
Switching off Hands-free Calling and Returning to Normal Calling ................................... 83
Loudspeaker Listening ........................................................................................................... 84
Switching on Loudspeaker Listening during a Call............................................................ 84
Switching off Loudspeaker Listening and Returning to Normal Calling ............................. 84
Ending a Call in Loudspeaker Listening Mode .................................................................. 84
Headset Calls......................................................................................................................... 85
Initiating Headset Calls...................................................................................................... 85
Ending a Call in Headset Operation .................................................................................. 85

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 5
Table of Contents
Telephone Book and Lists ................................................................................................... 86
Telephone Book...................................................................................................................... 87
Opening the Telephone Book ............................................................................................ 87
Dialling from Telephone Book............................................................................................ 89
Configuring a Contact........................................................................................................ 89
Editing a Contact ............................................................................................................... 90
Deleting a Contact .............................................................................................................92
Entering Comments for a Contact ..................................................................................... 92
Configuring a Call Macro ................................................................................................... 92
Accepting Telephone Numbers into Other Menus ............................................................. 93
Importing the Telephone Book........................................................................................... 94
Displayed Telephone Number Range for Telephone Book................................................ 95
Importing Outlook Contacts ............................................................................................... 95
Exporting the Telephone Book........................................................................................... 97
Redial List............................................................................................................................... 98
Opening the Redial List ..................................................................................................... 98
Dialling from Redial List..................................................................................................... 99
Deleting Entries in Redial List.......................................................................................... 100
Calls to be Recorded for Redial List ................................................................................ 100
Call List................................................................................................................................. 101
Opening the Call List ....................................................................................................... 101
Dialling from Call List....................................................................................................... 102
Deleting Entries in Call List.............................................................................................. 103
Function Key for Call List................................................................................................. 103
Calls to be Recorded for Call List .................................................................................... 104
Caller List ............................................................................................................................. 105
Opening the Caller List .................................................................................................... 105
Dialling from Caller List.................................................................................................... 106
Deleting Entries from the Caller List ................................................................................ 107
Function Key for Caller Lists............................................................................................ 107
Calls to be Recorded for Caller List................................................................................. 108
LED of the Message Key................................................................................................. 109
Functions ............................................................................................................................ 110
Exchange Line Transfer ........................................................................................................111
Exchange Line Transfer Sequence ..................................................................................111
Function Key for Exchange Line Transfer ....................................................................... 112

6COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Table of Contents
Call Waiting .......................................................................................................................... 113
Call Waiting On/Off .......................................................................................................... 113
Function Key for Call Waiting .......................................................................................... 113
Call Waiting Signalling via Tone....................................................................................... 114
Do-not-disturb....................................................................................................................... 115
Do-not-disturb Function On/Off........................................................................................ 115
Function Key for Do-not-disturb....................................................................................... 115
Type of Do-not-disturb ..................................................................................................... 116
Automatic Call Acceptance .................................................................................................. 117
Automatic Call Acceptance On/Off .................................................................................. 117
Function Key for Automatic Call Acceptance................................................................... 117
Attention Tone for Automatic Call Acceptance................................................................. 118
Call Acceptance Time for Automatic Call Acceptance..................................................... 119
Follow-me............................................................................................................................. 120
Switching Follow-me On/Off ............................................................................................ 120
Function Key for Follow-me............................................................................................. 121
Call Deblocker (Incoming) – VIP Numbers........................................................................... 122
Call Deblocker (Incoming) On/Off.................................................................................... 122
Function Key for Call Deblocker (Incoming) .................................................................... 122
Targeted Exchange Line Access.......................................................................................... 124
Targeted Exchange Line Access Variants ....................................................................... 124
Initiating Targeted Exchange Line Access (A – Function Key Exchange Line).............. 125
Initiating Targeted Exchange Line Access (B – Function Key Exchange Line).............. 125
Initiating Targeted Exchange Line Access (C – Function Key Exchange Line MSN)..... 126
Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line). 127
Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line). 128
Function Key for Targeted Exchange Line Access
(C – Function Key Exchange Line MSN) ....................................................................... 129
Targeted VoIP Access Point................................................................................................. 131
Initiating a Targeted VoIP Access Point........................................................................... 131
Function Key for Targeted VoIP Access Point ................................................................. 132
Group Functions................................................................................................................... 134
Detailed Information about Group Functions................................................................... 134
Logging the Telephone In/Out ......................................................................................... 135
Logging Telephone Out of All Groups.............................................................................. 136
Function Key for Group Function..................................................................................... 136
Function Key for Logging Out of All Groups .................................................................... 138
Display of the Group Status............................................................................................. 139

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 7
Table of Contents
Hotel Function ...................................................................................................................... 141
Configuring the Hotel Function ........................................................................................ 141
Configuring Wake-up Time on Hotel Room Telephone.................................................... 143
Querying Call Charges on Hotel Room Telephone.......................................................... 143
Function Key for Hotel Room on Hotel Room Telephone................................................ 144
InterCom Announcement/Hands-free................................................................................... 145
InterCom Announcement Procedure ............................................................................... 145
Performing InterCom Announcement.............................................................................. 145
Function Key for InterCom Announce-ment .................................................................... 146
InterCom Hands-free Procedure ..................................................................................... 148
Performing InterCom Hands-free .................................................................................... 148
Function Key for InterCom Hands-free............................................................................ 149
InterCom Permission On/Off............................................................................................ 150
Function Key for InterCom Permission............................................................................ 151
Configuration Switchover ..................................................................................................... 152
Configuration Switchover Manually ................................................................................. 152
Function Key for Configuration Switchover ..................................................................... 152
Loudspeaker Announcement ............................................................................................... 154
Performing Loudspeaker Announcement ........................................................................ 154
Function Key for Loudspeaker Announcement ............................................................... 155
Macro ................................................................................................................................... 157
Macro Execution Procedure ............................................................................................ 157
Function Key for Macro ................................................................................................... 158
Display Presentation during Macro Execution................................................................. 159
Pickup................................................................................................................................... 160
Performing Pickup ........................................................................................................... 160
Performing Pickup during a Call ...................................................................................... 160
Function Key for Pickup................................................................................................... 161
Power Dialling ...................................................................................................................... 163
Power Dialling Procedure ................................................................................................ 163
Performing Power Dialling ............................................................................................... 163
Cancelling Power Dialling ................................................................................................ 164
Attention Tone for Power Dialling .................................................................................... 164
Function Key to Initiate/Cancel Power Dialling................................................................ 164
Room Monitoring .................................................................................................................. 166
Initiating Room Monitoring............................................................................................... 166
Ending Room Monitoring ................................................................................................. 166
Function Key for Room Monitoring .................................................................................. 167

8COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Table of Contents
Relays .................................................................................................................................. 168
Relays On/Off .................................................................................................................. 168
Function Key for Switching Relays On/Off....................................................................... 168
Calling Line Identity Restriction (CLIR) ................................................................................ 170
Function Key for Calling Line Identity Restriction (CLIR) ................................................ 170
Call Forwarding .................................................................................................................... 171
Call Forwarding Variations............................................................................................... 171
Kinds of Call Forwarding ................................................................................................. 172
Switching Call Forwarding for Subscribers On/Off .......................................................... 173
Function Key for Call Forwarding for Subscribers ........................................................... 174
Switching Call Forwarding for External Numbers On/Off................................................. 176
Function Key for Call Forwarding for External Numbers ................................................. 178
Call Restrictor (Incoming) – Robinson Numbers.................................................................. 181
Call Restrictor (Incoming) On/Off..................................................................................... 181
Function Key for Call Restrictor (Incoming)..................................................................... 181
Power Save Mode ................................................................................................................ 183
Automatic Activation of Power Save Mode...................................................................... 183
Power Save Mode Activation Depending on Configuration............................................. 183
Function Key for Manually Activating Power Save Mode ................................................ 184
Power Save Mode Link to Phone Lock............................................................................ 184
Phone Lock .......................................................................................................................... 185
Phone Lock On................................................................................................................ 185
Phone Lock Off................................................................................................................ 185
Function Key for Phone Lock .......................................................................................... 185
Text before Answering.......................................................................................................... 187
Variants for Text before Answering .................................................................................. 187
Text before Answering for Group On/Off ......................................................................... 188
Function Key for Text before Answering for Group.......................................................... 188
Text before Answering for external number On/Off ......................................................... 189
Function Key for Text before Answering for external number.......................................... 190
Door Functions..................................................................................................................... 192
Performing Door Functions.............................................................................................. 192
Function Key for Door Functions ..................................................................................... 194

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 9
Table of Contents
Speed Dialling ...................................................................................................................... 197
Application Options for Speed Dialling Keys ................................................................... 197
Function Key for Speed Dialling ...................................................................................... 198
Automatic Speed Dialling Pick-up.................................................................................... 200
Display of the Registration Status.................................................................................... 200
Voice Mail and Fax Boxes of the PBX .............................................................................. 201
Voice Mail and Fax Boxes.................................................................................................... 202
Opening the Message List of a Voice Mail/Fax Box ........................................................ 202
Listening to Recordings ................................................................................................... 205
Sending a Telefax as E-mail ............................................................................................ 206
Sending a Telefax again .................................................................................................. 206
Dialling from the Message List of the Voice Mailbox ....................................................... 207
Deleting Messages .......................................................................................................... 207
Function Key to Open a Voice Mail/Fax Box ................................................................... 208
Attention Tone for Voice Mailbox ..................................................................................... 210
Readiness of Voice Mail/Fax Boxes..................................................................................... 211
Readiness of Voice Mail/Fax Boxes On/Off..................................................................... 211
Function Key for Readiness ............................................................................................ 211
Configuration-Dependent Control......................................................................................... 213
Configuration-Dependent Control On/Off ........................................................................ 213
Function Key for Configuration-Dependent Control......................................................... 213
Voice Memos in Voice Mailboxes......................................................................................... 215
Function Key for Recording Voice Memos in Voice Mailboxes........................................ 215
Distribution of Messages...................................................................................................... 217
Function Key for Distributing Messages .......................................................................... 217
Announcements for Voice Mailboxes ................................................................................... 219
Create a New Announcement for a Voice Mailbox .......................................................... 219
Edit an Existing Announcement for a Voice Mailbox ....................................................... 220
Delete an Existing Announcement for a Voice Mailbox................................................... 221
Call Information for New Voicemail Messages ................................................................ 222
Separator Tone for New Voicemail Messages................................................................. 222
Remote Access to a Voice Mailbox...................................................................................... 223
Executing Remote Access to a Voice Mailbox ................................................................ 223
Remote Access to a Voice Mailbox On/Off...................................................................... 224
Function Key for Remote Access to a Voice Mailbox ...................................................... 225

10 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Table of Contents
Message Forwarding from a Voice Mailbox ......................................................................... 227
Message Forwarding from a Voice Mailbox On/Off ......................................................... 227
Function Key for Message Forwarding from a Voice Mailbox ......................................... 227
Substitute Function for Voice Mailboxes .............................................................................. 229
Substitute Function for Voice Mailboxes On/Off .............................................................. 229
Function Key for the Substitute Function for Voice Mailboxes ........................................ 229
Archives for Voice Mail and Fax Boxes ................................................................................ 232
Moving a Message into the Archive of a Voice Mail/Fax Box.......................................... 232
Opening the Archive of a Voice Mail/Fax Box ................................................................. 232
Deleting Messages from the Archive of a Voice Mail/Fax Box ........................................ 233
Settings ............................................................................................................................... 234
Identification ......................................................................................................................... 235
MSN................................................................................................................................. 235
Protection from Unauthorised Access.................................................................................. 236
Configuring User PIN....................................................................................................... 236
Configuring a Function Lock............................................................................................ 237
Configuring Settings Lock................................................................................................ 238
Display and Backlight........................................................................................................... 241
Language of the Telephone ............................................................................................. 241
Display Backlight ............................................................................................................. 241
Brightness........................................................................................................................ 242
Adjusting Contrast ........................................................................................................... 242
Switching the Inverse Display View On/Off ..................................................................... 242
Time Format .................................................................................................................... 243
Date Format..................................................................................................................... 243
Showing of Names Only .................................................................................................. 244
Casing LED .......................................................................................................................... 245
Configuring the Casing LED ............................................................................................ 245
Call Signalling....................................................................................................................... 247
Ring Signal ...................................................................................................................... 247
Function Key for Ring Signal ........................................................................................... 247
Flashing Display Backlight for Call Signalling.................................................................. 248
Function Key for Call Signalling by Flashing Display Backlight....................................... 248
Ringtones ............................................................................................................................. 250
Determining Different Types of Calls ............................................................................... 250
Configuring Ringtones ..................................................................................................... 251
Ringer Volume Automatically........................................................................................... 253

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 11
Table of Contents
Call Charges......................................................................................................................... 254
Currency .......................................................................................................................... 254
Cost per Call Unit ............................................................................................................ 254
Receiver and Headset.......................................................................................................... 255
Receiver Volume ............................................................................................................. 255
Headset Operation On/Off............................................................................................... 255
Function Key for Headset Operation ............................................................................... 255
Headset Ringing .............................................................................................................. 256
Headset Volume .............................................................................................................. 256
Menu and Function Keys...................................................................................................... 258
Restricted Menu Selection............................................................................................... 258
Exchanging or Moving Function Keys ............................................................................. 258
Service and Maintenance .................................................................................................. 259
Firmware Update.................................................................................................................. 260
Firmware Update Variants ............................................................................................... 260
Initiating Manual Firmware Update.................................................................................. 260
Initiating Instant Firmware Update via Update Server ..................................................... 261
Distributing Firmware....................................................................................................... 262
Saving Firmware as File on PC ....................................................................................... 263
Selecting a PBX ................................................................................................................... 265
Initiating PBX Synchronisation ............................................................................................. 266
Deleting Data........................................................................................................................ 267
Restoring Factory Setting ................................................................................................ 267
Deleting Charges............................................................................................................. 267
Deleting Personal Data.................................................................................................... 268
Diagnostic Functions............................................................................................................ 269
Performing Line Check (BERT) ....................................................................................... 269
Determining the services on the PBX.............................................................................. 270
Index.................................................................................................................................... 271

12 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Important Information
Important Information
This section includes necessary information for operating your equipment safely. Before you
put the telephone into operation, it is absolutely necessary for you to read the safety information
described here and to make yourself familiar with the intended use of the device as well as the
technical information.
Topics
–Used Symbols and Signal Words (page 13)
–Safety Information (page 14)
–Proper Use (page 15)
–Product Details (page 16)
–Technical Data (page 17)
–Scope of Delivery (page 19)
–Minimum Requirements PC (page 20)
–Copyright and Trademarks (page 21)
–Environmental Notice (page 22)

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 13
Important Information
Used Symbols and Signal Words
Used Symbols and Signal Words
The meanings of symbols and signal words are described below:
Warning:
Warns of personal injury, caused, for example, by hazardous electrical voltage.
Caution:
Warns of material damage.
Important:
Indicates possible application errors and conditions which could, for example,
cause function limitations or malfunctions during operation.
Note:
Marks complementary hints and notes.

14 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Important Information
Safety Information
Safety Information
Please note the basic safety information below.
Warning: Improper handling of the device can cause life-threatening electric
shocks and can damage or destroy the telephone.
•Read the instructions for the device and keep them for future reference.
Warning: Liquid that penetrates the casing can cause life-threatening electric
shocks and can damage or destroy the telephone.
•Only operate the telephone in closed, dry rooms.
•Only clean the casing of the device with a slightly damp cloth or an anti-static
cloth.
•When cleaning the casing, make sure that no liquid enters the casing.
Warning: Damaged connection lines, or damage to the casing, or the device, can
cause life-threatening electric shocks.
•Only connect the device's connection cable with the power sockets that are
designed for that purpose.
•Have damaged connection lines replaced immediately.
•Only use original accessories and original replacement parts.
•Contact a professional to make any necessary repairs without delay. Please
contact your qualified electrician or the manufacturer directly.
•Do not touch the contact points with pointed, metallic or damp objects.
•Do not carry the device by its connection cables.
•Use the cable channels at the bottom side of the telephone to reduce strain.
Warning: Power surges, which can occur during electrical storms, can cause life-
threatening electric shocks, or damage or destroy the telephone.
•Do not connect or disconnect power cables during an electrical storm.
•Hire a qualified electrician to lay the cables within the building.
•Protect the devices by installing overvoltage protection.
Warning: Non-approved headsets, external speakers, or receivers can cause
hearing damage or interfere with the voice connection.
•Only use this telephone with approved accessories with the CE mark.
Warning: The telephone receiver creates a weak magnetic field, which may
attract small magnetic objects, such as needles and paper clips.
•To avoid injuries, do not put down the receiver close to such objects.

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 15
Important Information
Proper Use
Proper Use
Important:
Auerswald products are not designed, manufactured, or intended for use or
resale, in environments that require fail-safe performance, such as in the
operation of life-support systems and/or nuclear facilities. Our products may
only be used for these purposes with prior written permission from Auerswald
in each individual case.
The device COMfortel 1200 is a system telephone.
The system telephone is intended for use in closed, dry rooms.
The system telephone is intended exclusively for connecting to an internal S0 or UP0 port of the
following PBXs from Auerswald:
•COMpact 3000 analogue/ISDN/VoIP (firmware version 4.0L or later)
•COMpact 2206 USB (firmware version 2.4B or later)
•COMpact 4410 USB (firmware version 2.4B or later)
•COMpact 5010 VoIP (firmware version 4.2E or later)
•COMpact 5020 VoIP (firmware version 4.2E or later)
•COMmander Basic.2/19" (firmware version 4.2E or later)
•COMmander Business/19" (firmware version 4.2E or later)
•COMpact 4000
•COMpact 5000/R
•COMmander 6000/R/RX (firmware version 6.0E or later)
Important: Connecting to a PBX from another manufacturer or to the
external S0 connection of a network provider is not intended.
Improper use may cause, for example, functional restrictions or inter-
ference, the destruction of the device or, in a worst-case scenario,
personal injury.
•If you are still uncertain about how to use the product properly after
reading the chapter below, please contact your specialised dealer.
•Read the instructions for the device and keep them for future
reference.

16 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Important Information
Product Details
Specific Product Details
Product Details
You will find specific product details of the telephone below.
Specific Product Details
The system telephone is different from standard telephones connected to Auerswald PBXs in
that they are especially easy to use, among other things. Most of the functions available on the
PBXs such as internal and external calls, Do-not-Disturb and call forwarding can be operated
over the display or by simply pressing previously programmed buttons. In addition, the system
telephone supports various phone number lists (for example, the telephone book or call list).
The system telephone provides 10 programmable function keys with LED. This keys can each
be defined with one function.
The system telephone can be completely configured using the menu on the telephone display.
Alternatively, the system telephone can be configured using the configuration software
COMfortel Set. The required PC is connected to a PC interface on the PBX.
The telephone is not cordless. The system telephone enables you to make calls either by using
the connected receiver or the integrated loudspeakers (hands-free calling). Another option is
to connect a headset (not included in the scope of delivery). It is connected in place of a
receiver in the receiver jack. The system telephone supports the operation of cable-connected
headsets.
Note: Accessories and service components can be purchased in specialist
shops or from the distriCOM online store (see www.districom.de). Delivery
is provided only in Germany and for specialised dealers also to Austria.

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 17
Important Information
Technical Data
Specific Product Details
Technical Data
Technical Data of the Telephone
Technical Data for Headset Connections
Operating voltage Voltage via internal S0- or UP0 port through the PBX
Power consumption Min. 1.1 W, max. 2.0 W
System connection Internal S0- or UP0 port from one of the following PBXs:
COMpact 3000 analog/ISDN/VoIP, COMpact 2206 USB,
COMpact 4410 USB, COMpact 5010 VoIP, COMpact 5020
VoIP, COMpact 4000, COMpact 5000/R, COMmander 6000/
R/RX, COMmander Basic.2/19", COMmander Business/19"
Displays 14 LEDs, partially polychromatic, FSTN monochrome
display, 128 x 64 pixels, background lighting
User elements Keypad, 13 permanently assigned function keys, directional
pad, 10 programmable function keys
Receiver Electret microphone, receiver with dynamic loudspeaker,
hearing aid compatible
Loudspeaker 8 Ohm, diameter 54 mm
Hook switch Magnetic switch contact
Casing Plastic material
Colours Black
Dimensions (W x D x H) 223 mm x 148/158/168 mm x 185 mm
Weight Approx. 920 g
Ambient temperature 0 to 40 °C
Safety CE
Microphone current
consumption
Max. 0.5 mA
Microphone sensitivity 45 dB
Loudspeaker impedance 150 Ohm
Loudspeaker sensitivity at 1
kHz
19.5 W +/- 3 dBPa/V
Sound pressure limit 24 dBPa
Connection receiver jack RJ-10

18 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Important Information
Technical Data
Specific Product Details
Headset socket pinout
Possible Number of System Telephones on Auerswald PBXs
Important:
The power consumption of the terminals on the internal S0 and UP0 ports on
Auerswald PBXs may not exceed the listed values in the following table.
1 Microphone +
2 Loudspeaker +
3 Loudspeaker -
4 Microphone -
PBX Max. power distribution of
the total of all internal S0
and UP0 ports
Max. no. of telephones
COMpact 3000 analogue/
ISDN/VoIP
2,5 W 1
COMpact 2206 USB 4 W 2
COMpact 4410 USB 12 W (4 W per port) 6 (2 telephones per port)
COMpact 5010 VoIP 8 W (4 W per port) 4 (2 telephones per port)
COMpact 5020 VoIP 24 W (4 W per port) 12 (2 telephones per port)
COMpact 4000 24 W (4 W per port) 12 (2 telephones per port)
COMpact 5000/R 24 W (4 W per port) 12 (2 telephones per port)
COMmander 6000/R 60 W (4 W per port) 30 (2 telephones per port)
COMmander 6000 RX 160 W (4 W per port) 80 (2 telephones per port)

COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016 19
Important Information
Scope of Delivery
Specific Product Details
Scope of Delivery
•COMfortel 1200 telephone
•Receiver with spiral cord (RJ-10/RJ-10) for connecting to the telephone
•ISDN cable (RJ-45/RJ-45) for connecting to the PBX
•Setup Guide
•Quick Guide
•"Conditions of Guarantee, Information Service" leaflet

20 COMfortel 1200 - Firmware V1.8 - COMfortel Set V3.12 - Operation and Configuration V05 05/2016
Important Information
Minimum Requirements PC
Specific Product Details
Minimum Requirements PC
The computer must meet the following requirements:
•PC with Intel Pentium 1 GHz or compatible processor
•Windows 7 32-/64-bit, Windows 8/8.1 32-/64-bit, Windows 10 32-/64-bit, Mac OS X (as of
Yosemite), Linux (Kernel 2.6 or later)
•Memory (RAM: 256 MB, recommended 512 MB; for Windows 7/Windows 8/8.1/Windows
10: 1 GB, for 64-bit, 2 GB
•37 MB free hard disk space for COMfortel Set
•85 MB free hard disk space for Java Runtime
•USB interface (if will be used): USB specification 1.1 or 2.0
•Mouse or compatible pointing device
•SVGA graphics card with a resolution of 800 x 600, recommended 1024 x 768 (16 bit colour
depth)