Fujitsu NEORE B Specification sheet

User manual
Installation instruction
Heat Pump Neoré
08/2016 - All rights and changes reserved
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Basic controls:
For basic controls of the heat pump use graphical touch panel.
Main menu (press button „MENU”)
Elements on display, which are possible to change values, switch ON/OFF or refer to next screen have got orange underlay. After
pressing element is either displayed refered screen or is displayed panel for variable adjustment. Appearence of panel depends
on type of variable.
QUICK SETUP
Descriptions of the controls
Winter operation with DHW
On the main screen set icon and to ON (orange colored rectangle in upper right
corner) . In settings set the required DHW temperature and delays of the DHW electric heating.
For 200l water tank set 40min, 300l - 60min, 400l - 90min. Equithermal curve in section pre-set in the
case of radiators T - at -20°C to 50°C, T - at -8°C to 45°C, T - at +5°C to 40°C, T - at +15°C to 35°C,
and in the case of floor heating T - at -20°C to 40°C, T - at -8°C to 35°C, T - at +5°C to 30°C, T - at +15°C to 25°C.
Then adapt your required temperature by automatic correction of equithermal curve.
Winter operation without DHW
On the main screen set icon to ON and icon to OFF . Equithermal curve pre-set as in
the case of „Winter operation without DHW”.
In heated rooms are cold or too warm
For example, if the room temperature is 2 degrees higher than required, enter the automatic correction eq. curve
in object section to -3°C. When the difference in room temperature eg about 1°C lower than required, enter the
correction + 2°C and so on. The maximum correction is +/- 3°C for one insertion. Remember that change takes
effect after a certain time. For floor heating be aware of delays thermal exchanges in the rooms due to changes in
water temperature 3-6 hrs.
Nastavení
Object section
Displays mode of
heating / cooling, object temp.,
circulator state, object state,
main switch operation
heating / cooling
DHW section
Displays temp. of DHW, DHW
circulator state,
heating state,
main switch DHW heating
Overview section
Displays important
temperatures and paremeters,
operation states, outdoor unit
power, icon of economic
operation, access to main
menu and expanded overview,
whitch contains error history,
measure of supplied power
and more ...
The upper bar displays time, successfully connected Neoré Route (cloud)
service and Ethernet connection.
Graphs of important values
Outdoor unit temperature, object temperature, output water temperature,
DHW temperature, required output power.
Expanded parameter settings of heat pump. This section allows to set maximal
power of outdoor unit, cooling parameters, Ethernet network settings
and more...
This section allows to set parameters of pool heating ande using of secondary
source
DHW heating parameter settings. This section allows set temperature of DHW,
heating and circulation time schedule, follow energy tariff for DHW heating,
bivalent source state and more...
Heating / cooling parameters settings. This section allows to set equithermic
curve, attenuation, follow energy tariff for heating / cooling, required
temperature of object, bivalent source state and more...
Main screen - summmary. Used for switch on / off Heat pump, DHW heating.
Displays the overview of most important values and allows entry to states and
errors screen (button More... → State, errors) and entry to screen of supplied
power measure (button More... → Calorimeter)

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Contents
QUICK SETUP page 1
IMPORTANT NOTICE page 3
1. COMPLETENESS OF THE PRODUCT page 3
2. APPLICATION page 3
3. PRODUCT DESCRIPTION page 3
4. SAFETY PRECAUTIONS page 4
5. MAIN TECHNICAL INFORMATION page 5
6. PRINCIPLE OF OPERATION page 6
7. INSTALATION page 6
8. CONNECTING OF THE REFRIGERANT CIRCUIT page 7
9. FIRST START OF THE HEAT PUMP page 8
10. SETTINGS AND SERVICE OF REGULATOR NEORE UNITY COLOR page 9
11. SERVICE EXTENSION POSSIBILITIES page 15
12. MAINTENANCE page 17
13. INSTALATION page 18
14. PROTECTIVE FUNCTION page 34
15. SERVICE INFORMATION page 36

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Dear consumer,
thank you for purchasing the heat pump Neore. We hope you will be satisfied with the device which shall bring
heat comfort to your house.The pump is a quite complicated device therefore pay high attention to this manual,
please. The manual shall make you familiar with using, placement, construction and further information.
IMPORTANT NOTICE
The heat pump Neore in intended for reduced electricity rates for heat pumps (czech d56) or for convector
heating rate (czech d46).A permission of an appropriate distributor has to be obtained before connecting to the
energy grid.Only authorized company is allowed to carry out installation, connecting, and service. The warranty
card is not valid without authorization.
1.COMPLETENESS
The Neoré heat pump is a split type.
Indoor unit: IO 16 -15 Neoré
Outdoor unit: AOYG....., WOYK.....
Outdoor temperature sensor
DHW temperature sensor
User manual
Warraty card
2.APPLICATION
Heat pumps Neore are intended for heating of houses or small industrial buildings. The product shall be
connected to low-temperature heating system, such as floor heating, wall or ceiling heating. Connecting of wall
heating convectors is possible but maximum temperature of heating water is limited to 50 °C. (60 °C at type HP)
However, efficiency is worse at this temperature (COP decreases). Heat pump can be also used for cooling.
At cooling mode is output water temperature limited to condensing temperature. Heat pump is not suitable for
cooling with water temperature under condensing temperature e.g. fancoil. Low temperature water causes
condensation on inner equipment of indoor unit and thereby the damage. Suitable cooling system cooling ceiling,
where condensation does not occur.
3. PRODUCT DESCRIPTION
Basic construction elements:
- Outdoor unit
It is made from a steel tin with anti-rust treatment which is reached by a powder varnish. Its heart is made by
inverted double level compressor which is a novelty in the field of heat pumps guaranteeing reliability and
longevity. The unit also contains an exchanger with anti-rust treatment and 30 years lifetime, fans with variable
revolutions, electronic expansion valve, controlling and measuring elements.
- Indoor unit
Its main part is a board heat exchanger refrigerant / water. Another substantial part is TECO regulator with
sophisticated software which controls operation of the pump and also controls temperature in the building. The
regulator provides cascade regulation of the heat pump with bivalent supply. There is also a possibility to connect
to the PC via web interface for comfortable and effective control of the heat pump. The unit also contains
protecting, measuring and regulation elements.
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4. SAFETY
The heat pump is an electrical appliance operating with voltage of 400V! It can be installed and maintained only
by an authorized electrician. In case of fire do not extinguish with water or a foam extinguisher. Use only powder
or carbon-dioxide extinguisher!
In case of refrigerant leakage turn off all circuit breakers placed inside of indoor unit. The refrigerant R410A is
inflammable, non-explosive, non-toxic. Never try to stop the leakage on your own, as temperature very low (up to
-50 °C). In case of a leakage indoor provide fresh air. If you breathe in its fumes or fire exhausts, take the injured
person to the fresh air and call emergency. If the refrigerant is spilled on your skin, dry the place and keep it warm
(e.g. by a duvet). If the refrigerant spills to your eyes, rinse with plenty of water and call emergency.
In case of fire disconnect from the power grid and extinguish by carbon-dioxide extinguisher.
In case of leakage of the heating water, switch off all circuit breakers placed inside of the indoor unit and contact
the maintenance company written on the indoor unit label.
When manipulating with cooling pipes (maintenance) use skin and eyes protection aids (gloves, glasses). 
Do not insert your hands or other subjects to the fan of outer unit, there is a threat of a serious injury!
Do not impose air vaporing of the outdoor unit for a long time, there is a threat of hypothermia!
Please follow the conditions set by standards:
EN 378-4:2008, art. 6.5
All parts of the cooling device, e.g. refrigerant, oil, filter, dehydrator, insulation material have to be recuperated,
recycled, and/or disposed in an ecological way in connection with maintenance, repairing, or discarding.
EN 378-4:2008 art. 6.2
Used refrigerant which is not intended to be re-used has to be treated like material intended for safe disposal. It
must be prevented from emissions to the environment.
EN 378-4:2008 Attachments A
Used recuperated oil from the cooling device which cannot be regenerated has to be stored in a suitable separate
container and has to be treated like material intended for safe disposal.
EN 378-4:2008 art. 6.5
All components of the cooling device which contain the refrigerant and the oil have to be disposed in a proper
way.
EN 378-4:2008 art. 6.6
All activities of recuperation and refrigerant re-using and its source have to be recorded in the cooling device diary
(see EN 378-2).
STORAGE AND TRANSPORTATION CONDITIONS
Outdoor unit AOYG....., WOYK.....
Dust-free, non-aggressive enviroment
Temperature -10 až +45 °C
Humidity max 90%
Outdoor unit has to be stored and transported vertically in an originnal package, avoid damage of fragile
parts
Indoor unit Neoré IO16- 15
Dust-free, non-aggressive enviroment
Temperature+5 až +45 °C
Humidity max 70%

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6. PRINCIPLE OF OPERATION
A heat pump is a device gaining low-temperature energy from a selected source and transforming it to a higher
temperature level. A heat pump air-water system utilizes heat of surrounding air. Its core is a high-performance
compressor which presses down the refrigerant in a hermetic circuit and expands it while using convenient
features of the cooling medium. We use ecological refrigerant R410. On the input side (outdoor unit and the
exchanger) outdoor air is pushed through heat transfer surface of exchanger by a fan. Inside of this exchanger
criculates refrigerant, which passes through expansion valve, and rapidly cooled to a temperature lower than the
ambient air. Refrigerant in exchanger heats up (e.g. from minute 17 to minute 10) and heat recovered is stored in
refrigerant. Then is "compressed" by a compressor and distributed to the condenser (indoor unit). Inside of plate
condenser of indoor unit refrigerant condenses and it transfers the heat into heating medium (heating water).
Thereafter condensed refrigerant goes into expansion valve and the cycle repeats itself.
7. INSTALATION
The device has to be mounted by an authorized company otherwise the device can be damaged or an injury can
be caused.The indoor unit shall be fixed on the wall. Free access to the controlling and protection elements has to
be provided (see the picture below). The outdoor unit shall be fixed by screws to the steel base supplied by the
producer. The steel base is required for a proper defrost of the exchanger. The base shall be fixed to ideally to a
concrete ground whose dimensions avoid falling the unit over during a gale.
Free circulation of air and maintenance access shall be provided (see the picture below). Be aware that outdoor
unit noise might disturb in the surrounding area and avoid it following proper standards.
65 cm
50 cm
65 cm
min 30 cm
500 mm
100 mm

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BASE FOR OUTDOOR UNIT
The outdoor unit is recommended to be placed on a concrete base. The gap between breeze blocks shall be filled
with pebbles. It allows defrosted liquid to leak deep enough and avoids frozen lumps. If you have impermeable
ground, you can improve the condition by using a drainage pipe and spreading the liquid to a larger area.
8. CONNECTING OF REFRIGERATION CIRCUIT
Only authorized service can connect he refrigeration circuit (see Instalation).
WARNING!
Do not try to connect the circuit on your own! There is a threat of a serious injury. The refrigerant is under pressure
of 4,5MPa and temperature is up to -50 °C.
min 300 mm
min 600 mm
Terén
Steel base
Terain
min 300 mm
min 450 mm min 450 mm
180 mm
Concrete blocks
Drainage tube
The pebbles
650 mm

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BIVALENT SOURCE
Heat pumps Neore contain integrated electric boiler of capacity 6kW. The boiler compensates power loss of the
heat pump at extreme conditions. When external bivalent boiler is used, it is necessary to equip it with all safety
elements (temperature protection, pressure valve, el. protection). The added bivalent source is controlled by the
heat pump only passively. It means it must contain its own regulation so that heating water temperature is not
exceeded, e.g. for the floor heating.
9. FIRST START OF THE HEAT PUMP
It is necessary to put water into the circuit before you launch the heat pump. Reach basic pressure 1 - 1.5 bar.
According to water column add 0.1 bar for every meter height of the heating system. Next, it is necessary to bleed
the circuit thoroughly. The bleeding is done by the bleeding screw of the circuit pump or, alternatively, on the upper
threaded piece of the board exchanger. When the circuit pump is switched on, the board exchanger shall be bled
thoroughly. After that its noise is decreased. The circuit pump shall run for 10 minutes at least before the
compressor is switched on. After watering and bleeding electric equipment shall be used.
Description of protection elements of the heat pump
BIVALENT SOURCE - protection of bivalent source
OUTDOOR UNIT - protection of outdoor unit
TECHNOLOGIE - protection of technology (regulator, 3-way valve, circ. pump.....)
DHW EL. HEATING - protection of DHW electric heating
EMERGENCY STOP
when refrigerant leak
BIVALENT SOURCE
OUTDOOR UNIT
DHW EL. HEATING
TECHNOLOGY
The heat pump breakers; one phase type

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Graphs of important values
Outdoor unit temperature, object temperature, output water temperature,
DHW temperature, required output power.
Expanded parameter settings of heat pump. This section allows to set maximal
power of outdoor unit, cooling parameters, Ethernet network settings
and more...
This section allows to set parameters of pool heating ande using of secondary
source
DHW heating parameter settings. This section allows set temperature of DHW,
heating and circulation time schedule, follow energy tariff for DHW heating,
bivalent source state and more...
Heating / cooling parameters settings. This section allows to set equithermic
curve, attenuation, follow energy tariff for heating / cooling, required
temperature of object, bivalent source state and more...
Main screen - summmary. Used for switch on / off Heat pump, DHW heating.
Displays the overview of most important values and allows entry to states and
errors screen (button More... → State, errors) and entry to screen of supplied
power measure (button More... → Calorimeter)
10. Settings and service of regulator Neoré Unity Color
Basic controls:
For basic controls of the heat pump use graphical touch panel.
Main menu (press button „MENU”)
Elements on display, which are possible to change values, switch ON/OFF or refer to next screen have got orange underlay. After
pressing element is either displayed refered screen or is displayed panel for variable adjustment. Appearence of panel depends
on type of variable.In section of object, DHW, graphs, settings and more are variables arrayed to vertical lists divided to parties.
Description of the control panel NeoRé
Nastavení