Fujitsu LIFEBOOK AH564 User manual

System
Operating manual
LIFEBOOK AH564

Contact address in North America
FUJITSU AMERICA INC:
1250 East Arques Avenue Sunnyvale
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "[e-mail]"
Copyright
©2013F
ujitsu America, Inc. All rights reserved.
B5FK-2311-01ENZ0

LIFEBOOK AH564
Operating manual
Fujitsu Contact Information 7
Notational conventions 8
Ports and controls 9
Important notes 12
First-time setup of your device 16
Working with the notebook 19
Security functions 39
Connecting external devices 43
Removing and installing components
during servicing 48
Settings in BIOS Setup Utility 56
Troubleshooting and tips 58
Technical data 64
Manufacturer’s notes 65
Index 70

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
The ExpressCard word mark and logo are owned by the Personal Computer
Memory Card International Association (PCMCIA) and any use of such marks by
Fujitsu America, Incorporated is under license.
Google is a trademark or registered trademark of Google Incorporated.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
OmniPass is a trademark of Softex, Inc.
Roxio is a trademark of Roxio, a division of Sonic Solutions.
PowerDirector, PowerDVD, YouCam, and MakeDisc are trademarks of CyberLink Corp.
Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Made under license from DTS Licensing Limited. DTS and the symbol are registered trademarks and
& DTS Boost is a trademark of DTS, Inc. Product contains software. © DTS, Inc. All rights reserved.
The DVD player found in some models of the LIFEBOOK notebook incorporates copyright
protection technology that is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and other rights users. Use
of this copyright protection technology must be authorized by Macrovision Corporation, and
is intended for home and other limited viewing uses only unless authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
FujitsuContactInformation ............................................................ 7
Notationalconventions ................................................................ 8
Portsandcontrols ..................................................................... 9
Importantnotes ........................................................................ 12
Safetynotes ............................................................................ 12
Additional safety notes for devices with radio components . . . . . ............................. 13
Energysaving .......................................................................... 13
Energy saving under Windows ....................................................... 13
Travelling with your notebook ............................................................ 13
Before youtravel ................................................................... 14
Notebook: transporting ............................................................... 15
Cleaning the notebook .................................................................. 15
First-timesetupofyourdevice ......................................................... 16
Unpacking and checking the device . . . ................................................... 16
Selectingalocation ..................................................................... 17
AC adapter connecting .................................................................. 17
Switching the device on for the firsttime .................................................. 18
Installing Bonus Apps . . . . . ........................................................... 18
Working with thenotebook ............................................................. 19
Status indicators ........................................................................ 19
Switching the notebook on . . . . ........................................................... 20
Switching the notebook off . . . . ........................................................... 21
Keyboard ............................................................................... 22
Separate numberblock .............................................................. 24
Key combinations ................................................................... 24
Country and keyboard settings ....................................................... 26
Touchpad andtouchpadbuttons .......................................................... 26
Moving the pointer .................................................................. 26
Change mouseproperties ............................................................ 26
Selectinganitem .................................................................... 27
Executing commands . . . . . ........................................................... 27
Draggingitems ...................................................................... 27
Switching theTouchpadon andoff .................................................... 27
Tou c hs c reen/LCD . ...................................................................... 28
Using fingers ....................................................................... 29
Webcam ............................................................................... 30
Rechargeablebattery ................................................................... 31
Charging,caringforandmaintaining thebattery ....................................... 31
Removing andinstallingthebattery ................................................... 31
Opticaldrive ............................................................................ 33
Handlingopticaldisks ............................................................... 33
CD/DVDindicator ................................................................... 33
Insertingor removinganopticaldisk .................................................. 34
Manualremoval(emergency removal) ................................................ 34
Usingthe power-managementfeatures ................................................... 35
Memory cards .......................................................................... 36
Supported formats .................................................................. 36
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Contents
Insertingthe memorycard ........................................................... 36
Removing thememorycard .......................................................... 36
Speakers and microphones . . ............................................................ 37
WirelessLAN/Bluetooth ................................................................ 37
Switching the wireless components on and off ......................................... 37
Furtherinformation onWLANand Bluetooth ........................................... 37
AccessviaWirelessWAN ............................................................ 37
EthernetandLAN ....................................................................... 38
Securityfunctions ..................................................................... 39
Usingthe SecurityLock ................................................................. 39
Configuringpassword protection in BIOSSetupUtility ...................................... 40
Protecting BIOS Setup Utility (supervisor and user HDD password) . . . ................... 40
Password protection for booting of the operating system . .............................. 41
Password protection forthe harddisk ................................................. 42
Connectingexternaldevices ........................................................... 43
Connecting an external monitor . . ........................................................ 44
HDMI port .......................................................................... 44
Connecting USB devices ................................................................ 45
USBportwithcharging function(Anytime USB charge) ................................. 46
How toremove USB devicescorrectly ................................................ 46
Connecting external audio devices . . . . . . ................................................. 47
Microphone port/Line In . . ............................................................ 47
Headphone port . . . . . ................................................................ 47
Removing and installing components during servicing . . ............................... 48
Notes on installing and removing boards and components .................................. 48
Preparing to remove components ........................................................ 49
Installing andremovingmemoryexpansion ................................................ 49
Removing thecover ................................................................. 50
Removing memory modules . . ........................................................ 50
Installing a memorymodule .......................................................... 51
Securingthecover .................................................................. 51
Removing andinstallingthe harddisk .................................................... 52
Removing thecover ................................................................. 52
Removing a harddisk ............................................................... 53
Installing a harddisk ................................................................. 54
Attachingthe cover .................................................................. 55
Finishing component removal ............................................................ 55
Settings in BIOS Setup Utility . . ........................................................ 56
StartingtheBIOS Setup Utility ........................................................... 56
OperatingBIOS SetupUtility ............................................................. 56
ExitingBIOSSetupUtility ................................................................ 57
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . ................... 57
Exit Discarding Changes – discard changes and exit BIOS Setup Utility . . . ............... 57
Load Setup Defaults – copy standard entries . ......................................... 57
Discard Changes – discard changes without exiting the BIOS Setup Utility ............... 57
Save Changes - save changes without exiting the BIOS Setup Utility . ................... 57
Save Changes and Power Off . . . . . . ................................................. 57
Troubleshootingandtips .............................................................. 58
Helpifproblemsoccur ................................................................... 58
4Fujitsu

Contents
RecoveringyourFactoryImage ...................................................... 58
The notebook’s date or time is incorrect ................................................... 59
The notebook’s LCD screen remains blank . . . . ............................................ 59
The LCD screen is difficultto read ........................................................ 59
The externalmonitorremains blank ...................................................... 59
The externalmonitorisblank ortheimageisunstable ..................................... 60
The notebook cannot be started . . . ....................................................... 60
The notebook stops working . . ........................................................... 60
The printer does not print . . . . . ........................................................... 61
The radio connection to a network does not work . . ........................................ 61
Acousticwarnings ....................................................................... 61
Errormessageson thescreen ........................................................... 62
Technicaldata ......................................................................... 64
LIFEBOOK ............................................................................. 64
Rechargeable battery ................................................................... 64
AC adapter 65 W . ...................................................................... 64
Manufacturer’snotes .................................................................. 65
Disposal andrecycling .................................................................. 65
Recyclingyourbattery ............................................................... 65
DeclarationsofConformity ............................................................... 65
Regulatory notices ...................................................................... 66
FCC Notices ........................................................................ 66
DOC (IndustryCANADA)notice ...................................................... 67
ENERGY STAR Compliance ............................................................. 69
Index .................................................................................. 70
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Contents
6Fujitsu

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free: 1-800-Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, you should have the following information ready so that the
customer support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you
should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM
utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most
current drivers, utilities, and applications to determine whether you have the latest versions. If you
have a Windows 7 operating system, you will need to go to the Support Site to download the
FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the service
kit that came with your notebook for the Limited Warranty period and terms and conditions.
Fujitsu 7

Notational conventions
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialog or at the
command line, e.g. your password (Name123)oracommandusedtostart
a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font Indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programsorfiles, e.g. Windows or setup.exe.
"This font" Indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to"http://solutions.us.fujitsu.com/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasized or highlighted, e.g.: Do not
turn the device off!
8Fujitsu

Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarize yourself with
these components before you start to work with the device.
Front of LIFEBOOK AH564 (with Touchscreen)
12
3
4
5
10
6
7
98
1 = Microphone
2 = Webcam
3 = Webcam LED
4 = Keyboard
5 = ON/OFF button
6 = Touchpad
7 = Touchpad buttons
8 = Memory card slot
9 = Status indicators
10 = Speakers
Fujitsu 9

Ports and controls
Left panel
12 3 4 5 6 7
1 = Security Lock device
2 = LAN port
3 = VGA monitor port
4 = HDMI port
5=USBport3.0
6=USBport3.0
7 = USB port 3.0 with charging function
(Anytime USB charge)
Right panel
12 3 4 5 6 7
1 = Headphone port
2 = Microphone jack
3 = USB port 2.0
4 = Optical drive
5 = Optical drive eject button
6 = Opening for manual ejection of
CD/DVD media
7 = DC input connector (DC IN)
Even if your system is not equipped with the optional optical drive, the eject button and
the opening for the emergency eject are still present, but have no function.
10 Fujitsu

Ports and controls
Bottom
12
43
5
1 = Memory service compartment
2 = Hard disk service compartment
3 = Battery Lock slider switch
4 = Battery compartment
5 = Battery Lock slider switch
Fujitsu 11

Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Safety notes
SafetynotesNotes
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "Technical data",
Page 64 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 15.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 48.
Handling the cord on this product will expose you to lead, a chemical known to the
state of California to cause birth defects or other reproductive harm.
Wash hands after handling.
This notebook complies with the relevant safety regulations for data processing
equipment. If you have questions about using your notebook in a particular area,
please contact your sales outlet or our Hotline/Service Desk.
12 Fujitsu

Important notes
Additional safety notes for devices with
radio components
Radiocom ponent:wirelessLAN:Bluetooth,safetynotes
If a radio component (wireless LAN, Bluetooth, UMTS is incorporated in your notebook, you
must be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components when you let the device get near flammable gases
or into hazardous environments (e.g. gas station, paintshops), as the transmitted
radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
"Switching the wireless components on and off", Page 37.
Energy saving
NotesEnergyEnergysaving
Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the energy saving functions, the notebook uses less energy.
Youwillthenbea
ble to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You save money while protecting the environment.
Energy saving under Windows
►Make use of the power management features (see ""Using the power-management features",
Page 35").
Travelling with your notebook
Mobileope ration NotesTrans portation Notebook
Please observe the points listed below when travelling with your notebook.
Fujitsu 13

Important notes
Before you travel
►Back up important data stored on your hard disk.
NotebookTravel,noteboo k
►Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation
for your radio component.
►Be sure that you only operate the notebook on aircraft when attendant has
announced that it is safe to do so.
When travelling in other countries
►If you are travelling abroad, check that the AC adapter can be operated with the
local AC voltage. If this is not the case, obtain the appropriate AC adapter for
your notebook. Do not use any other voltage converter!
►Check whether the local AC voltage and the power cable are compatible. If this is not
the case, buy a power cable that matches the local conditions.
►Enquire with the corresponding government office of the country you will be travelling in as to
whether you may operate the radio component integrated in your notebook there).
►Take the necessary plug adapters if you’re traveling overseas. Check the following diagram
to determine which plug adapter you’ll need or ask your travel agent.
Outlet Type Location
United States, Canada, Mexico, parts of Latin
America, Japan, Korea, the Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), most of Europe, parts of Latin
America, the Middle East, parts of Africa, Hong
Kong, India, most of South Asia
United Kingdom, Ireland, Malaysia, Singapore,
parts of Africa
China, Australia, New Zealand
14 Fujitsu

Important notes
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
►If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
Transportatio nNotebook
►Switch the notebook off.
►Unplug the AC adapter and all external devices from the power outlet.
►Disconnect the AC adapter cable and the data cables for all external devices.
►Close the LCD screen.
►To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen is very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
►Switch the notebook off.
CleaningNotesNotebo okKeyboardTouchpadLCDs creenCrystal Viewdisplay
►In order to prevent accidentially switching the device on, remove the power cable from the AC
adapter and remove the battery (see "Removing and installing the battery", Page 31).
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
To clean the keyboard and the touchpad, if available, you can use disinfectant wipes.
Ensure that no liquid enters the device.
Fujitsu 15

First-time setup of your device
First-time setup of your device
First- time setu pGettingstarted
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Beforeyouswitchonthedeviceforthefirst time, connect it to the AC voltage
using the AC adapter, see "AC adapter connecting", Page 17. The AC adapter
must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
On delivery, the battery can be found in the battery compartment or in the accessories kit.
The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
►Unpack all the individual parts.
PackagingTransport
►Check your device for any visible damage which may have occurred during transportation.
You may need the packaging in the future, if you need to transport your device.
16 Fujitsu

First-time setup of your device
Selecting a location
SelectingalocationDeviceAC adapter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
• Never place the device or the AC adapter on a heat-sensitive surface.
The surface could be damaged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.97 in away from the device and
its AC adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device.
• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
AC adapter connecting
Preparingf oroperationACadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
3
1
2
►Connect the power cable (1) to
the AC adapter.
►Plug the AC cable (2) into a AC outlet.
►Connect the AC adapter cable (3) to the
DC jack (DC IN) of the device.
Fujitsu 17

First-time setup of your device
Switching the device on for the first time
Turn in g o n fo r th e firsttime
To make it easier to use your device for the first time, the operating system
is pre-installed on the hard disk.
►Switch on your device.
►During installation, follow the instructions on screen.
You can find information and help on the Windows operating system functions
on the Internet at "http://windows.microsoft.com".
Installing Bonus Apps
BonusApps
After you have started your system the first time, you will see a Bonus Apps icon on your desktop.
►Click on the icon to see which additional applications are available for you to install.
Applications that are already installed appear in grey, those that are
available for installation appear in blue.
►Select the applications you wish to install by selecting the checkbox adjacent to your selection.
or
►Click Select All if you would like to install all available applications
►To co n firm your selection click Install.
Note that in some cases (depending upon which application was selected for
installation) after installation completes, the system will prompt you to reboot.
There are also cases in which if multiple applications are selected to install
but one of them needs a reboot, the system will reboot and continue
installing the rest of the selected applications.
18 Fujitsu