Fujitsu LIFEBOOK U747 User manual

System
Operating Manual
FUJITSU LIFEBOOK U727
FUJITSU LIFEBOOK U747
FUJITSU LIFEBOOK U757

Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "[e-mail]"
Copyright
©2017Fujitsu America, Inc. All rights reserved
FPC65.7692-02

FUJITSU LIFEBOOK U727
FUJITSU LIFEBOOK U747
FUJITSU LIFEBOOK U757
Operating Manual
Declarations of conformity 9
Fujitsu Contact Information 10
Ports and controls 12
Important notes 21
First-time setup of your device 25
Working with the notebook 28
Your USB Type-C dock (optional) 55
Security functions 59
Connecting external devices 65
Removing and installing components
during servicing 72
Settings in BIOS Setup Utility 83
Troubleshooting and tips 86
Technical data 93
Manufacturer’s notes 96
Appendix 105
Index 116

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of USB Implementers Forum
in the United States and other countries.
USB Type-C is a trademark or registered trademark of USB Implementers
Forum in Canada and other countries.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
Declarationsofconformity ............................................................. 9
Fujitsu Contact Information ............................................................ 10
Notational conventions .................................................................. 11
Portsandcontrols ..................................................................... 12
FUJITSULIFEBOOKU727 .............................................................. 12
FUJITSULIFEBOOKU747 .............................................................. 15
FUJITSULIFEBOOKU757 .............................................................. 18
Importantnotes ........................................................................ 21
Safetyinstructions ...................................................................... 21
Additional safety notes for devices with wireless components . . ............................. 22
Energysaving .......................................................................... 22
Energy saving under Windows ....................................................... 22
Traveling with your notebook . . ........................................................... 23
Beforeyoutravel ................................................................... 23
Transporting the notebook ........................................................... 24
Cleaning the notebook .................................................................. 24
First-timesetupofyourdevice ......................................................... 25
Unpacking and checking the device . . . ................................................... 25
Choose a location . ...................................................................... 26
Connecting the AC adapter . . . ........................................................... 26
Switching on the device for the firsttime .................................................. 27
Installing Bonus Apps . . . . . ........................................................... 27
Working with thenotebook ............................................................ 28
Status indicators ........................................................................ 28
Switching the notebook on . . . . ........................................................... 30
Switching the notebook off . . . . ........................................................... 30
Keyboard ............................................................................... 31
Hot keys andfunctionkeys ........................................................... 33
F Lock settings ...................................................................... 35
Key combinations ................................................................... 36
Virtual numberkeys ................................................................. 37
Separatenumberkeypad ............................................................ 38
Country andkeyboardsettings ....................................................... 38
Touchpadandtouchpadbuttons .......................................................... 39
Moving thepointer .................................................................. 39
Selectinganitem .................................................................... 39
Executing commands . . . . . ........................................................... 39
Draggingitems ...................................................................... 40
LCD screen ............................................................................ 40
Using fingers ....................................................................... 41
Webcam ............................................................................... 42
Rechargeablebattery ................................................................... 43
Charging,caringforandmaintainingthebattery ....................................... 43
Removingandinstallingthebattery ................................................... 44
Using the energy saving functions . ....................................................... 46
Memorycards .......................................................................... 47
Supported formats .................................................................. 47
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Contents
Insertingthememorycard ........................................................... 47
Removingthememorycard .......................................................... 47
Speaker and microphone ................................................................ 48
Wireless LAN / Bluetooth / wireless components . . ......................................... 49
Switching the wireless components on and off ......................................... 49
ConfiguringWLANaccess ........................................................... 49
FurtherinformationonWLANandBluetooth ........................................... 49
EthernetandLAN ....................................................................... 50
Yourportreplicator ...................................................................... 51
Portsontheportreplicator ........................................................... 51
Connecting the notebook to the port replicator . . . . . . .................................. 52
Connecting the AC adapter to the port replicator . . . . .................................. 53
Switching on the notebook via the port replicator . . . . . .................................. 53
Disconnecting the notebook from the port replicator . .................................. 54
YourUSBType-Cdock(optional) ....................................................... 55
Portsonthedock ....................................................................... 55
Settingupthedock ..................................................................... 56
Connecting the AC adapter to the dock . . ................................................. 56
Connecting the notebook to the dock . .................................................... 57
Switching on the notebook via the port replicator . ......................................... 58
Switching off notebook via dock . . ........................................................ 58
Disconnectingthenotebookfromthedock ................................................ 58
Securityfunctions ..................................................................... 59
Configuring the fingerprint sensor ........................................................ 59
Settingupthepalmveinsensor .......................................................... 60
UsingtheSecurityLock ................................................................. 60
ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 61
Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 61
Password protection for booting the operating system .................................. 62
Passwordprotectionfortheharddisk ................................................. 63
Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 63
EnablingTPM ....................................................................... 63
DisablingTPM ...................................................................... 63
Smart Card reader . . . . . . ................................................................ 64
InsertingtheSmartCard ............................................................. 64
Connectingexternaldevices ........................................................... 65
Connecting an external monitor . . ........................................................ 66
HDMIport .............................................................................. 67
Connecting USB devices ................................................................ 68
USBportwithcharging function(USBType-C) ......................................... 69
USBportwithcharging function(AnytimeUSBcharge) ................................. 70
HowtoremoveUSBdevicescorrectly ................................................ 70
Headsetport ........................................................................... 71
Removing and installing components during servicing . . . .............................. 72
Notes on installing and removing boards and components .................................. 72
Preparing to remove components ........................................................ 73
Removing and installing memory expansion . . ............................................. 73
Removethecover ................................................................... 74
Removingamemorymodule ......................................................... 74
Installingamemorymodule .......................................................... 75
6Fujitsu

Contents
Attachingthecover .................................................................. 75
Installing and removing an M.2 module ................................................... 76
Removethecover ................................................................... 76
InstallingtheM.2module ............................................................ 77
RemovingtheM.2module ........................................................... 77
Attachingthecover .................................................................. 78
Removingandinstallingtheharddisk(HDD,LIFEBOOKU757only) ........................ 79
Removingtheharddisk .............................................................. 79
Installingaharddisk ................................................................. 81
Finishing component removal . ........................................................... 82
Settings in BIOS Setup Utility . . . ....................................................... 83
StartingtheBIOSSetupUtility ........................................................... 83
BIOSSetup Utilityoperation ............................................................. 84
ExitingBIOSSetupUtility ................................................................ 85
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 85
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 85
Load Setup Defaults – load default values . ............................................ 85
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 85
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 85
Savechangesandpoweroff ........................................................ 85
Troubleshootingandtips .............................................................. 86
Helpifproblemsoccur ................................................................... 86
In the event you need to recover your system . ............................................ 86
The notebook’s date or time is incorrect ................................................... 87
Whencertaincharactersareenteredonthekeyboard,onlynumeralsarewritten ............. 87
The notebook’s LCD screen remains blank . . . . ............................................ 87
The LCD screen of the notebook is difficulttoread ......................................... 87
Theexternalmonitorremainsblank ...................................................... 88
Theexternalmonitorisblankortheimageisunstable ..................................... 88
The notebook does not start after switching it on . . . ........................................ 89
The notebook stops working . . ........................................................... 89
The printer does not print . . . . . ........................................................... 89
The wireless connection to a network does not work . . . .................................... 90
Acousticwarning ........................................................................ 90
Smart Card reader is not recognized . . . ................................................... 90
SmartCardPINforgotten ................................................................ 90
SmartCardlost ......................................................................... 90
Errormessagesonthescreen ........................................................... 91
Technicaldata ......................................................................... 93
LIFEBOOK ............................................................................. 93
WLAN specifications .................................................................... 94
Rechargeablebattery ................................................................... 95
AC adapter . . . .......................................................................... 95
Manufacturer’snotes .................................................................. 96
Disposalandrecycling .................................................................. 96
Recyclingyourbattery ................................................................... 96
DOC(IndustryCANADA)Notices ........................................................ 97
ENERGYSTARCompliance ............................................................. 99
Declarationsofconformity ............................................................... 100
FCC Regulatory Information . . ........................................................... 101
Fujitsu 7

Contents
Regulatory Notes and Statements . . . ................................................. 101
Canada, Industry Canada (IC) . . . ........................................................ 103
Canadian Notice . ................................................................... 104
Avis pour le Canada . ................................................................ 104
Appendix .............................................................................. 105
Before Using the Optional Wireless LAN . ................................................. 105
WirelessLANDevicesCoveredbythisDocument ...................................... 105
CharacteristicsoftheWLANDevice .................................................. 105
Wireless LAN Modes Using this Device . . ............................................. 106
Deactivating/DisconnectingtheWLANDevice ......................................... 108
ConfiguringtheWirelessLAN ............................................................ 108
Configuring the WLAN Using Windows . . . ............................................. 108
Connection to the network . . . ........................................................ 108
TroubleshootingtheWLAN ........................................................... 109
UsingtheBluetoothDevice .............................................................. 111
Image Backup and Recovery Procedures ................................................. 112
Windows 10 Procedures . ............................................................ 112
Creatingarecoverydrive ............................................................ 112
RecoveryoptionsinWindows10 ..................................................... 112
Downloading driver updates . ............................................................ 115
Index .................................................................................. 116
8Fujitsu

Declarations of conformity
Declarations of conformity
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Fujitsu America, Inc.
Address: 1250 E. Arques Avenue
Sunnyvale, CA 94085
Telephone: [phone]
Declares that product: Base Model Configuration: LIFEBOOK U727,
LIFEBOOK U747, LIFEBOOK U757
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.
Fujitsu 9

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is
available from the Fujitsu Support site. FSDM will allow you to view a list of the most current
drivers, utilities and applications to determine whether you have the latest versions. If you have
a Windows 10 operating system, you will need to go to the Support Site to download the FSDM
Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
10 Fujitsu

Fujitsu Contact Information
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important information which is required to use the device properly.
►indicates an activity that must be performed
indicates a result
This style indicates data entered using the keyboard in a program dialog or at the
command line, e.g. your password (Name123) or a command used to start
a program (start.exe)
This style indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style indicates
• terms and texts used in a software interface, e.g.: Click on Save.
• names of programs or files, e.g. Windows or setup.exe.
"This style" indicates
• Cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://solutions.us.fujitsu.com/"
• names of CDs, DVDs and titles or designations of other materials, e.g.:
"CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This style indicates terms and text that are emphasized or highlighted, e.g.: Do not
switch off the device
Fujitsu 11

Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and ports on the device. Please familiarize yourself with
these items before you start to work with the device.
FUJITSU LIFEBOOK U727
Front
1
3
1
2
5
5
67
4
10
11
8
9
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Touchpad
5 = Speaker
6 = Status indicators
7 = ON/OFF button
8 = Fingerprint sensor (optional) or palm
sensor (optional)
9 = Memory card slot
10 = Touchpad buttons
11 = Status indicators
12 Fujitsu

Ports and controls
Left side
1 2 3 4 56
1 = DC input connector (DC IN)
2 = LAN port
3 = USB port 3.1 Gen 1 with charging
function (USB Type-C®)
4 = USB port 3.0 with charging function
(Anytime USB charge)
5 = Headset port
6 = Smart Card reader (optional)
Right side
1 2 34
1=USBport3.0
2=DisplayPort
3 = External monitor port (VGA)
4 = Security Lock device
Fujitsu 13

Ports and controls
Bottom
13
4
2
5
6
1 = Rechargeable battery
2 = Battery lock slider switch 1
3 = M.2 module compartment
4 = Memory upgrade compartment
5 = Port replicator port
6 = Battery lock slider switch 2
14 Fujitsu

Ports and controls
FUJITSU LIFEBOOK U747
Front
1
3
1
2
5
67
4
10
11
8
9
5
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Touchpad
5 = Speaker
6 = Status indicators
7=ON/OFFbut
ton
8 = Fingerprint sensor (optional) or palm
sensor (optional)
9 = Memory card slot
10 = Touchpad buttons
11 = Status indicators
Fujitsu 15

Ports and controls
Left side
1 2 3 45
1 = DC input connector (DC IN)
2 = External monitor port (VGA)
3 = USB port 3.1 Gen 1 with charging
function (USB Type-C)
4 = USB port 3.0 with charging function
(Anytime USB charge)
5 = Smart Card reader (optional)
Right side
1 2 35
4
1 = Headset port
2 = USB port 3.0
3 = Display Port
4 = LAN port
5 = Security Lock device
16 Fujitsu

Ports and controls
Bottom
13
4
2
5
6
1 = Rechargeable battery
2 = Battery lock slider switch 1
3 = M.2 module compartment
4 = Memory upgrade compartment
5 = Port replicator port
6 = Battery lock slider switch 2
Fujitsu 17

Ports and controls
FUJITSU LIFEBOOK U757
Front
1
3
1
2
5
67
4
11
12
9
10
5
8
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Touchpad
5 = Speaker
6 = Status indicators
7=ON/OFFb
utton
8 = Separate number keypad
9 = Fingerprint sensor (optional) or palm
sensor (optional)
10 = Memory card slot
11 = Touchpad buttons
12 = Status indicators
18 Fujitsu