Fujitsu P2711 TE QHD Installation instructions

Page 1 of 14
Disassembly and Repair 2
Information on the installation and removal of components 3
Tools 4
Disassembly 5
P2711 TE/TS QHD Monitor Exploded Drawing 10
P2711 TS CAM Monitor Exploded Drawing 11
Replaceable Components and Services 12
Disposal information for recycling companies 13
Disassembly and repairs
Display P2711 TE QHD
Display P2711 TS QHD
Display P2711 TS
CAM
Version date 12.01.2023
Category Disassembly and repairs
Contents

Page 2 of 14
Disassembly and Repair
We recommend printing out the relevant sections of this chapter prior to installation
as the device for installing/removing hardware components needs to be switched off.
In order to repair the display, please follow the disassembly instructions to remove the defect part, replace it with spare part, then follow the
instructions in reverse order.
If you have received any further documents with your device, you should read these through carefully.
Please note the following instructions before installing/removing system components:
■ The device must be switched off when installing/removing components and it must
not be in power-saving mode.
■ Disconnect the mains plug before opening the device.
■ After unplugging the mains plug, discharge the remaining voltage by pressing the
activation button.
■ Remove all externally connected cables.
■ Take care not to flex foil cablech any cables when installing/removing components.
■ Please ensure that the installed components that might heat up intensely during
operation do not exceed the permitted operating temperature.
!

Page 3 of 14
Information on the installation and removal of components
Please pay attention to the locking mechanism (indentations and centring flex foil cables) when installing hardware components.
Note that some components on the mainboard may be very hot if the device was in use shortly before the case was removed.
Utmost care is required during installation and removal to avoid damaging components.
Never use items with sharp edges (screwdrivers) to lever them out.
Parts with Electrostatic Sensitive Devices (ESD) can be identified by a corresponding label.
When dealing with boards with ESDs, the following points must always be observed:
■ Always ensure there is a static discharge (e.g. by touching a grounded object) prior to commencing
with the work.
■ The devices and tools being used must not be statically charged.
■ Only touch the components along the edges or on the areas marked in green (contact points).
■ Contacts and electronic components must not touch when handling components equipped with ESD
protection.

Page 4 of 14
Tools
Screwdriver: Pozidriv PZ 2
Screwdriver: Phillips PH 1
Hexagon Screwdriver size 5
Flat Head Screwdriver

Page 5 of 14
Disassembly
Step Figure Description
Remove the
Stand Base
Ass'y.
Remove the
screws to
remove the
stand base
assy.
Remove the
rear cover
Remove the
rear cover
Disconnect
the flex foil
cable.
Disconnect the
flex foil cable
to remove the
rear cover.

Page 6 of 14
Remove the
tapes and the
flex foil cable
Remove the
tapes and the
flex foil cable
Remove the
screws to
remove the
middle frame
and the panel
Remove the
screws to
remove the
middle frame
and the panel
Take off the
tape and
disconnect
the flex foil
cable
Take off the
tape and
disconnect the
flex foil cable

Page 7 of 14
Remove the
main board
and power
board
Remove the
screws to
remove the
main board and
power board
Remove the
connectors
Remove the
connect flex foil
cables
Remove the
speakers
Remove the
speakers

Page 8 of 14
The panel The panel
The WEBCAM
Remove the
screws to
remove the
WEBCAM
The key board
Remove the
screws to
remove the key
board

Page 9 of 14
The middle
frame
The middle
frame
The USB
board
Remove the
screw to
remove the
USB board.
The Rear
Cover
The Rear
Cover

Page 10 of 14
P2711 TE/TS QHD/CAM Monitor Exploded Drawing

Page 11 of 14
P2711 TS CAM Monitor Exploded Drawing

Page 12 of 14
Replaceable Components and Services
Remark: Not all cables may have been supplied with your device when purchasing it. Material numbers may change after time. For actual
order codes and in order to obtain spare parts please contact your local dealer or service partner.
S
ervices and
c
onditions
Warranty period 3 years (depending on country)
Warranty terms & conditions http://www.fujitsu.com/warranty
Spare parts availability 7 years after end of product life
How to obtain spare parts https://docs.ts.fujitsu.com/dl.aspx?id=3e31d2de-d35f-4163-80ee-329dae20b6b7
Product related services –
Comprehensive offerings at a glance https://docs.ts.fujitsu.com/dl.aspx?id=aae0a6a3-5b6e-4f82-99d7-6956055e4312
Fujitsu product support hardware https://www.fujitsu.com/emeia/products/product-support-services/hardware-maintenance
Fujitsu Troubleshooting and Support https://support.ts.fujitsu.com/Index.asp?lng=COM
Spare parts
Pos. Spare part Material number
Parts that can
be replaced
by customer
Parts that can
be replaced by
service team
Replaceable Repairable
1 Power supply Obtained at service partner x
2 Display Panel Obtained at service partner x
3 Main Board Obtained at service partner x
4 DisplayPort cable 38059292 x x
5 USB-C to USB-C cable 38049674 x x
6 USB-A to USB-B cable 38045065 x x
7 Power cable 84003355 x x

Page 13 of 14
Disposal information for recycling companies
These instructions are for the complete dismantling of a Fujitsu product. All materials can thereby be disposed of according to their provision in
the EC directive 2012/19/EC (Waste Electrical and Electronic Equipment (WEEE)).
Product group: Display
Materials which must be disposed of in a special manner
Designation Remarks Quantity
Printed circuit boards
With a surface area greater than 10 cm²
Mainboard
Power board
PCB inside LCD panel
Key and sensor board
Side USB PCB board
1
1
1
1
1
Batteries Not contained 0
Components containing mercury Not contained 0
Liquid crystal displays (if applicable, together
with the casing) with a surface area greater than
100 square centimetres and backlit displays with
gas discharge lamps
> 100cm2 display: Yes, for its
display
Gas discharge lamps: No
1
Cathode ray tubes Not contained 0
Capacitors containing PCBs (PolyChlorinated
Biphenyls)
Not contained 0
Electrolytic capacitors which contain critical
substances (height > 25 mm; diameter: > 25 mm
or proportional similar volumes).
Not contained 0
External electrical cables AC adapter cable, if present 1
Gas discharge lamps Not contained 0
Chlorofluorocarbons (CFC),
hydrochlorofluorocarbons (HCFC) or
hydrofluorocarbons (HFC), hydrocarbons (HC)
Not contained 0

Page 14 of 14
Materials which must be disposed of in a special manner
Designation Remarks Quantity
Plastics which contain brominated flame
retardant
This product may contain plastic components containing brominated flame
retardants. To the best of our knowledge, we provide this information for sorting
them out. The position of the plastic components can be visually identified by their
typical design function on the product (as shown in the disassembly manual). Many
of these components (> 25 g) are bromine-free. Irrespective of this, these
components are marked in accordance with ISO 11469 (usually marked directly on
the plastic).
A typical marking looks like this:
> Polymer abbreviation - FR(xx) <
i.e. > PC+ABS FR (40) <
Code numbers for flame retardants (FR(xx)) can be found in ISO 1043-4.
Codes for some brominated flame retardants:
14 Aliphatic/alicyclic brominated compounds
15 Aliphatic/alicyclic brominated compounds with antimony compounds
16 Aromatic brominated compounds (excluding brominated diphenyl ether and
biphenyl)
17 Aromatic brominated compounds (other than brominated diphenyl ether and
biphenyl) containing antimony compounds
22 Aliphatic/alicyclic chlorinated and brominated compounds
42 Brominated organic phosphorus compounds
Plastic components weighing less than 25 grams may contain brominated flame
retardants. These smaller plastic components are located inside the plastic
housing of the display. These include, above all: Components on PCBs, cables,
LCD panel and speakers. The location of theses parts can be seen in the
exploded drawing and on the photos above in the disassembly description.
Toner cartridges, liquid and paste-like, and
colour toner
Not contained 0
Asbestos waste and components which contain
asbestos
Not contained 0
Components which contain fire-proof ceramic
fibres
Not contained 0
Components which contain radioactive
substances
Not contained 0
Mass storage device(s)
Does the product contain mass storage
devices? If so, is any of them soldered to a
circuit board?
Not contained 0
Required tools
See page 4 of this instruction