Fujitsu ScanSnap iX500 User manual

P3PC-5462-05EN
Getting Started
1
Thank you for purchasing ScanSnap iX500 (hereinafter referred to as "the ScanSnap"). This manual
describes the preparation required for use of the ScanSnap. Follow the preparation procedures
described in this manual.
For details about ScanSnap functions and features, basic operation, daily care, and consumable replacement,
refer to the Basic Operation Guide (HTML) which is available on the Setup DVD-ROM.
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.
Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live, Internet
Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Apple, App Store, the Apple logo, Mac, Mac OS, OS X, iPad, iPhone, iPhoto, iPod touch, and iTunes are
trademarks of Apple Inc.
Nuance, the Nuance logo and Dragon are trademarks and/or registered trademarks of Nuance
Communications, Inc. and/or its affiliates in the United States and/or other countries.
ABBYY™FineReader™Engine ©ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some
jurisdictions.
Wi-Fi, Wi-Fi Protected Setup, and the Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance.
Other company names and product names are the registered trademarks or trademarks of the respective
companies.
March 2016
© PFU LIMITED 2014-2016
Preparing
Make sure that all items shown below are included in the package.
If any other packaging is provided, make sure to store it as well. Make sure to handle the components with
care. The box and packaging materials are required for storage and transportation of the ScanSnap. Do not
throw them away. If anything is missing or damaged, contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
Checking the Components
1
45
8
67
23
1. ScanSnap (× 1)
2. AC cable (× 1)
3. AC adapter (× 1)
4. USB cable (USB 3.0 supported) (× 1)
5. Safety Precautions (× 1)
6. Setup DVD-ROM (× 1)
7. Nuance®Power PDF Standard/Nuance®
PDF Converter for Mac DVD-ROM (× 1)
8. ScanSnap Carrier Sheet (× 1)

2
Before using the ScanSnap, make sure to read and understand the information provided in the "Safety
Precautions" document.
To refer to the "Basic Operation Guide", insert the Setup DVD-ROM into the DVD-ROM drive, and
follow the procedure below.
The ScanSnap can be connected to a
computer or a mobile device via wireless
LAN. To use this function, make sure a
wireless LAN is available in advance.
When you connect the ScanSnap to a
wireless LAN, information for a wireless
access point or router such as a SSID
(network name) or security key (password)
may be required. For details, refer to the
manual of your wireless access point or
router.
Read the Safety Precautions
Symbols Used in This Manual
Symbol Description
This indication alerts operators of an operation that, if not strictly observed, may result in
safety hazards to personnel or damage to the product.
Referring to the "Basic Operation Guide"
Click the [Manuals] button in the [ScanSnap Setup] dialog box, and then the [Basic
Operation Guide] button.
Double-click the [Basic Operation Guide] icon in the [ScanSnap] window.
Using in a Wireless LAN Environment
ATTENTION
No more than one computer can be connected to the ScanSnap via wireless LAN.
CAUTION
Wireless Access Point or Router
Mobile Device
Computer

3
Removing the Protective Packaging
Follow the procedure described below to remove the protective packaging before using the ScanSnap.
1. Open the ADF paper chute (cover) (1), and
pull the tape to remove the protective foam
sheet (2) from the ADF paper chute (cover).
Open the stacker (3) and pull the tape to
remove the protective sheet from the ADF
top section (4).
2. Pull the ADF release tab to open the ADF
top section, and pull the tape to remove the
protective card from the side guides.
Installing the Software
Windows®Installation (page 4)
Mac OS Installation (page 7)
CAUTION
If the magnetic part of the ADF top section makes contact with the black magnetic part
of a magnetic card or IC card, the data on the card may be lost.
ATTENTION
Do not connect the ScanSnap to your computer before installing the software.
If you have no DVD-ROM drive, please visit the following web page:
http://scansnap.fujitsu.com/g-support/en/
HINT
When you export the data scanned by the ScanSnap to your mobile device, download ScanSnap Connect
Application from an available source such as App Store, Google Play, or Amazon Appstore.
1
3
4
22
ADF Top
Section
ADF Paper Chute (Cover)
Stacker
Protective
Card and
Tape
ADF Top
Section
ADF Release Tab
Magnets

4
■Software
You can install the following software.
ScanSnap Manager (Scanner driver)
ScanSnap Organizer (File management application)
CardMinder (Business card management application)
ABBYY FineReader for ScanSnap™(OCR application)
Install other software bundled with the ScanSnap as needed.
■System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
http://scansnap.fujitsu.com/g-support/en/
*1 : The software bundled with the ScanSnap operates in Desktop mode.
*2 : The software operates as a desktop application.
*3 : Service Pack 2 or later is required.
*4 : Service Pack 3 or later is required.
*5 : When the font size is large, some screens may not be displayed properly.
In that case, use a smaller font size.
*6 : For Windows®7, Windows Vista®, or Windows®XP, when the following software programs are installed,
.NET Framework 4 or an in-place update for .NET Framework 4 (which requires 2GB of free disk space at
most) may be installed:
- ScanSnap Manager
- ScanSnap Organizer
After installing .NET Framework, apply the updates in Windows Update.
*7 : For Windows®10, Windows®8.1, Windows®8, Windows Vista®, and Windows®XP, if Microsoft®.NET
Framework 3.5 SP1 is not installed, a maximum of 500 MB of additional free hard disk space is required
for it.
*8: Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port.
For the latest information on USB 3.0, please visit the following web page:
http://scansnap.fujitsu.com/g-support/en/
Windows
®
Installation
Operating system Windows®10 (32-bit/64-bit) (*1)
Windows®8.1 (32-bit/64-bit) (*2)
Windows®8 (32-bit/64-bit) (*2)
Windows®7 (32-bit/64-bit)
Windows Vista®(32-bit/64-bit) (*3)
Windows®XP (32-bit) (*4)
CPU Intel®Core™ i5 2.5 GHz or higher
Memory 4 GB or more
Display resolution (*5) Windows® 10/Windows® 8.1/Windows® 8: 1024
× 768 pixels or higher
Windows® 7/Windows Vista®/Windows® XP: 800 × 600 pixels or higher
Hard disk space (*6) (*7) 2330 MB or more of free hard disk space
USB port USB 3.0 (*8)/USB 2.0/USB 1.1

5
■Installation
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
The [ScanSnap Setup] dialog box appears.
3. Click the [Install Products] button.
The [Install Products] dialog box appears.
4. Click the [ScanSnap] button.
Follow the instructions on the screen to continue with
the installation.
When you proceed with the operation, the [ScanSnap -
Connecting the ScanSnap] dialog box appears.
ATTENTION
If the system requirements above are not satisfied, the ScanSnap may not operate.
Scanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
The actual increase in used disk space after installation and the required disk space for installation may
differ from each other depending on your Windows®system disk management.
ATTENTION
To install the latest software via the Internet, an Internet connection is required.
HINT
When the installation is complete, a pop-up balloon which indicates that the latest updates are available on the download
server may appear. For details, refer to the ScanSnap Online Update Help.
HINT
If the [ScanSnap Setup] dialog box does not appear, double-click "ScanSnap.exe" in the DVD-ROM via Windows
Explorer.

6
5. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
When the connection check is complete, the
[ScanSnap Wireless Network Setup] dialog box
appears.
Check the ScanSnap operation before connecting
the ScanSnap to a wireless LAN.
6. Check the operation of the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
7. Select whether you want to configure the
wireless settings for connecting the ScanSnap
to a wireless LAN.
To configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Wireless LAN" (page 12).
Otherwise, click the [Later] button.
8. Remove the Setup DVD-ROM from the DVD-ROM drive.
HINT
If you want to configure the wireless settings for connecting the ScanSnap to a wireless LAN at another
time, refer to the Basic Operation Guide.
ATTENTION
If installation is not completed successfully, click the [Manuals] button in the [ScanSnap Setup] dialog box,
and then the [Basic Operation Guide] button, and refer to the Basic Operation Guide.

7
■Software
You can install the following software.
ScanSnap Manager (Scanner driver)
ScanSnap Organizer (File management application)
CardMinder (Business card management application)
ABBYY FineReader for ScanSnap™(OCR application)
Install other software bundled with the ScanSnap as needed.
■System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
http://scansnap.fujitsu.com/g-support/en/
*1 : It is recommended to apply the latest updates to Mac OS.
*2 : ScanSnap Organizer and Google Drive™ are not supported.
■Installation
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
The [ScanSnap] window appears.
Mac OS Installation
Operating system (*1) OS X v10.11
OS X v10.10
OS X v10.9 (Recommended: 10.9.5 or later)
OS X v10.8 (Recommended: 10.8.5 or later)
Mac OS X v10.7 (Recommended: 10.7.5 or later)
Mac OS X v10.6 (Recommended: 10.6.8) (*2)
CPU Intel®Core™ i5 2.5 GHz or higher
Memory 4 GB or more
Display
resolution 1024
× 768 pixels or higher
Hard disk space 2035 MB or more of free hard disk space
USB port USB 3.0/USB 2.0/USB 1.1
ATTENTION
If the system requirements above are not satisfied, the ScanSnap may not operate.
Scanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
ATTENTION
To install the latest software via the Internet, an Internet connection is required.
HINT
When the installation is complete, the [ScanSnap Online Update] window may appear. For details, refer to
the ScanSnap Online Update Help.

8
3. Double-click the [ScanSnap] icon.
Follow the instructions on the screen to continue with
the installation.
When you proceed with the operation, the [ScanSnap
- Connecting the ScanSnap] window appears.
4. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
When the connection check is complete, the
[ScanSnap Wireless Network Setup] window
appears.
Check the ScanSnap operation before connecting the
ScanSnap to a wireless LAN.
5. Check the operation of the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
6. Select whether you want to configure the
wireless settings for connecting the ScanSnap
to a wireless LAN.
To configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Wireless LAN" (page 12).
Otherwise, click the [Later] button.
7. Remove the Setup DVD-ROM from the DVD-ROM drive.
HINT
If you want to configure the wireless settings for connecting the ScanSnap to a wireless LAN at another
time, refer to the Basic Operation Guide.
.

9
Connecting the ScanSnap
1. Connect the AC cable to the AC adapter
(collectively called the "power cable").
2. Plug the power cable into the power
connector at the back of the ScanSnap, and
the other end to an AC outlet.
3. Remove the tape seal on the USB connector
of the ScanSnap.
4. Connect the USB cable to the USB connector
on the ScanSnap and the USB port on your
computer.
ATTENTION
Only one ScanSnap can be used by a computer at a time.
Use only the cable supplied with the ScanSnap.
CAUTION
Do not use AC adapters other than the one supplied with this ScanSnap. Doing so may
cause damage to the ScanSnap.
ATTENTION
When connecting to USB hub, make sure to
connect the ScanSnap to the USB hub which is
connected to a USB port of your computer. Use a
powered USB hub (with AC adapter).
If USB port or USB hub is USB 1.1, scanning speed
will slow down.
Connect the USB cable with the USB mark facing
up.
AC Adapter
AC Cable
AC Outlet
Power Cable
Power Connector
Tape Seal
USB Cable

10
5. Open the ADF paper chute (cover) of the ScanSnap.
The ScanSnap is powered on and the [Scan] button lights
in blue.
6. Check the ScanSnap Manager icon.
The ScanSnap Manager icon is displayed in the menu that
appears when you click on the notification area, at the far right
of the taskbar.
To have the ScanSnap Manager icon always displayed on the
notification area, drag the icon and drop it onto the notification
area.
The ScanSnap Manager icon appears in the Dock.
ATTENTION
The bottom of the ScanSnap may become hot when the
ScanSnap is used, but this heat does not affect operation
or cause any physical harm. However, be careful not to
drop the ScanSnap when carrying it.
When the ScanSnap is turned on and left unused for 4
hours, it will turn itself off automatically. To turn the
ScanSnap back on, perform one of the following
operations:
- Press the [Scan] button (Scanning does not start).
- Close the ADF paper chute (cover) and open it again
The time until power-off can be changed. For details, refer to
the Basic Operation Guide.
HINT
When you close the ADF paper chute (cover), the
ScanSnap will turn off.
ATTENTION
If the ScanSnap Manager icon is , right-click on and select [To establish connection] from the
menu. You can reference the appropriate actions for connecting the scanner.
ATTENTION
If the ScanSnap Manager icon is , while holding down the [control] key, click and then select
[To establish connection] from the menu. You can reference the appropriate actions for connecting
the scanner.
[Scan] Button
ADF Paper Chute (cover)

11
Scan Test (USB Connection)
After you perform a scan, check the linkage with applications.
For details on documents that can be scanned with the ScanSnap, refer to "ScanSnap Overview" in the
Basic Operation Guide.
1. Load a document in the ScanSnap.
1. Pull the stacker on the ADF top section towards you.
2. Prepare to load a document in the ScanSnap.
3. Load the document on the ADF paper chute (cover), and adjust the side guides to the size of the
document.
2. Press the [Scan] button on the ScanSnap.
Scanning starts. The Quick Menu appears when
scanning is completed.
ATTENTION
If the ScanSnap Manager icon is , exit ScanSnap Connect Application on the mobile device. When the
connection between the mobile device and the ScanSnap is disconnected, the ScanSnap Manager icon
changes to .
ATTENTION
If scanning does not start, refer to "Troubleshooting"
in the ScanSnap Manager Help.
Stacker
1. 2. 3.
Pull Out the Extension
Raise the
Stacker
Open the Side
Guides
Set the
Document
Face-down
and Top-first

12
3. In the Quick Menu, click the icon of the application to link with ScanSnap Manager.
The selected application is started.
Confirm that ScanSnap Manager is linked with the application that was selected from the Quick Menu.
Connecting the ScanSnap to a Wireless LAN
To connect the ScanSnap to the wireless LAN, follow the instructions on the screen that is displayed
after the installation.
1. On the wizard screens for connecting the ScanSnap to the wireless LAN, click the [Next]
button ( ) or the [Continue] button ( ).
The [Preparation] screen appears.
HINT
If the ScanSnap is already connected to a wireless LAN, some steps may be skipped. Follow the instructions on the
screen that is displayed.

13
2. After performing the preparations as described on the screen, click the [Next] button
( ) or the [Continue] button ( ).
The [Wireless LAN setting] screen appears.
If the ScanSnap is able to connect to the wireless LAN using the wireless settings of this computer, a
confirmation message appears instead of the [Wireless LAN setting] screen. Clicking the [Yes] button
on the screen connects the ScanSnap to the wireless LAN. Proceed to step 4..
3. Connect the ScanSnap to the wireless LAN.
Proceed by following the instructions on the screen.
The [Confirm connection with computer] screen appears.

14
4. Select whether to register the current computer to the ScanSnap as a computer to be
connected to the ScanSnap via wireless LAN.
The [Check mobile connection] screen appears.
ATTENTION
No more than one computer can be connected to the ScanSnap via wireless LAN. If you register the
current computer to the ScanSnap, other computers cannot be connected to the ScanSnap via
wireless LAN.
To change the computer that is connected to the ScanSnap via wireless LAN, click [ ] in the
[Maintenance] tab on the screen that appears when you start ScanSnap Wireless Setup Tool.
Start up the ScanSnap Wireless Setup Tool in the following ways:
-Windows
®10
Select [Start] menu [All apps] [ScanSnap Manager] [ScanSnap Wireless Setup Tool].
-Windows
®8.1
Click on the lower left side of the Start screen, and select [ScanSnap Wireless Setup Tool]
under [ScanSnap Manager] on the All apps screen.
-Windows
®8
Right-click the Start screen, and select [All apps] on the app bar [ScanSnap Wireless Setup Tool]
under [ScanSnap Manager].
-Windows
®7/Windows Vista®/Windows®XP
Select [Start] menu [All Programs] [ScanSnap Manager] [ScanSnap Wireless Setup Tool].
From the sidebar in Finder, select [Applications] [ScanSnap] and double-click [ScanSnap Wireless
Setup Tool].

15
5. Select whether to connect the ScanSnap and the mobile device via wireless LAN.
If you want to connect them, click the [Yes] button and follow the instructions on the screen.
If you do not want to connect them, click the [No] button. You can use the ScanSnap Wireless
Setup Tool to connect the ScanSnap and the mobile device via wireless LAN at another time. For
details, refer to the Wireless Setup Tool Help.
When the mobile connection check is complete, "Wireless network setup is complete" appears.
6. Follow the instructions on the screen to close the window.

16
Scan Test (Wireless LAN Connection)
Check that the image scanned by the ScanSnap is sent to the computer or mobile device.
1. Disconnect the USB cable connecting the ScanSnap to the computer.
The ScanSnap is connected to a computer via wireless LAN, and the ScanSnap Manager icon
changes to .
2. Scan a document with the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
1. Start ScanSnap Connect Application on the mobile device to connect to the ScanSnap.
For details, refer to the Basic Operation Guide (Mobile Connection).
2. Scan a document with the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
The scanned image is displayed on the mobile device when the scanning is complete.
If the scanned image is displayed on the mobile device, then the scanning check is complete.
ATTENTION
If the ScanSnap Wireless Setup Tool or the Wireless Network Setup Wizard is running, exit them.
When You Connect a Computer to the ScanSnap
ATTENTION
If the ScanSnap Manager icon is , exit ScanSnap Connect Application on the mobile device.
When You Connect a Mobile Device to the ScanSnap
ATTENTION
Depending on the ScanSnap installation location, it may take some time until the scanned image is
displayed on the mobile device. For details, refer to "Troubleshooting" in the ScanSnap Manager Help.
If the scanned image is not displayed on the mobile device after the scanning is complete, refer to the
Basic Operation Guide (Mobile Connection).

17
Contact for Inquiries
ABBYY FineReader for ScanSnap™
- Windows®10
Select [Start] menu [All apps] [ABBYY FineReader for ScanSnap (TM) 5.0] [User's Guide]
[Technical Support].
- Windows®8.1
Click on the lower left side of the Start screen, and select [User's Guide] under [ABBYY
FineReader for ScanSnap (TM) 5.0] on the All apps screen [Technical Support].
- Windows®8
Right-click the Start screen, and select [All apps] on the app bar [User's Guide] under [ABBYY
FineReader for ScanSnap (TM) 5.0] [Technical Support].
- Windows®7/Windows Vista®/Windows®XP
Select [Start] menu [All Programs] [ABBYY FineReader for ScanSnap (TM) 5.0] [User's
Guide] [Technical Support].
From the Finder window, select [Applications] [ABBYY FineReader for ScanSnap] [ABBYY
FineReader for ScanSnap] [Help] [ABBYY FineReader for ScanSnap Help] [Technical
Support].
Evernote
For inquiries regarding Evernote, refer to the following Web page:
http://www.evernote.com/about/contact/support/
Google Drive™
Refer to the Google Drive Help Center or the Google Product Forums.
To open them, select [Help] in Google Drive.
Salesforce
Contact your Salesforce system administrator.
Dropbox
For inquiries regarding Dropbox, refer to the following Web page:
http://www.dropbox.com/contact
ScanSnap
For other inquiries regarding the ScanSnap, refer to the following Web page:
http://scansnap.fujitsu.com/g-support/en/
If the solution to your problem cannot be found on the above Web page, refer to the contact
information for your Fujitsu office on the following Web page:
http://imagescanner.fujitsu.com/warranty.html
■Suppliers of Consumables/Optional Parts
http://scansnap.fujitsu.com/
Notice
Copying of the contents of this document in whole or in part and copying of the scanner application is
prohibited under the copyright law.
The contents of this document are subject to change without notice.