Fujitsu Eternus DX200F User manual

FUJITSU Storage
ETERNUS DX200F All Flash Array
Operation Guide (Basic)
P3AM-8472-01ENZ0

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Preface
Fujitsu would like to thank you for purchasing our FUJITSU Storage ETERNUS DX200F All Flash Array (herein-
after referred to as ETERNUS DX200F or ETERNUS DX).
The ETERNUS DX is designed to be connected to Fujitsu servers (Fujitsu M10, PRIMEQUEST, or PRIMERGY) or
non-Fujitsu servers.
This manual describes the operation management and maintenance of the ETERNUS DX.
This manual is intended for use of the ETERNUS DX in regions other than Japan.
Please carefully review the information outlined in this manual.
First Edition
May 2014
About This Manual
Organization
This manual is composed of the following six chapters:
•"Chapter 1 Component Name/LED Name" (page 12)
This chapter provides component names of the ETERNUS DX.
•"Chapter 2 Basic Operation" (page 19)
This chapter explains how to turn on and off the ETERNUS DX and how to operate the buttons on the oper-
ation panel.
•"Chapter 3 Storage System Monitoring" (page 25)
This chapter describes the status monitoring of the ETERNUS DX.
•"Chapter 4 Maintaining Optional Products " (page 29)
This chapter explains how to install drives and host ports in the ETERNUS DX and how to register the li-
cense.
•"Chapter 5 Maintenance" (page 39)
This chapter describes maintenance once the ETERNUS DX starts to be operated.
•"Chapter 6 Troubleshooting" (page 40)
This chapter explains troubleshooting when errors occur on the ETERNUS DX.
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Registered Trademarks and Trademarks
•All SPARC trademarks are used under license from SPARC International, Inc. and are trademarks or regis-
tered trademarks of that company in the United States and other countries.
•UNIX is a registered trademark of The Open Group in the United States and other countries.
•Microsoft, Windows, Windows Server, and Internet Explorer are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
•Oracle and Java are registered trademarks of Oracle and/or its affiliates.
•HP-UX is a trademark of Hewlett-Packard Company in the U.S. and other countries.
•Mozilla, Firefox, and the Mozilla and Firefox logos are trademarks or registered trademarks of the Mozilla
Foundation in the United States and other countries.
•Red Hat is a registered trademark of Red Hat, Inc. in the U.S. and other countries.
•Linux is a registered trademark of Linus Torvalds.
•SUSE is a registered trademark of Novell, Inc. in the United States and other countries.
•IBM, AIX, and Tivoli are trademarks of International Business Machines Corporation, registered in many ju-
risdictions worldwide.
•VMware, VMware logos, Virtual SMP, and vMotion are either registered trademarks or trademarks of
VMware, Inc. in the U.S. and/or other countries.
•The company names, product names and service names mentioned in this document are registered trade-
marks or trademarks of their respective companies.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Naming Conventions
■Product Names
•The following abbreviations are used for Microsoft® Windows Server®.
Product name Abbreviation
Microsoft® Windows Server® 2008 Datacenter
Microsoft® Windows Server® 2008 R2 Datacenter
Windows Server 2008
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 R2 Enterprise
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 for Itanium-Based Systems
Microsoft® Windows Server® 2008 R2 for Itanium-Based Systems
Microsoft® Windows Server® 2008 HPC Edition
Microsoft® Windows Server® 2008 R2 HPC Edition
Microsoft® Windows Server® 2012 Datacenter Windows Server 2012
Microsoft® Windows Server® 2012 Standard
Microsoft® Windows Server® 2012 Essentials
Preface
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•The following abbreviations are used for Red Hat Linux.
Product name Abbreviation
Red Hat Enterprise Linux 5 (for x86)
Red Hat Enterprise Linux 5 (for Intel64)
Red Hat Enterprise Linux 5 (for Intel Itanium)
Red Hat Enterprise Linux 5
Red Hat Enterprise Linux 6 (for x86)
Red Hat Enterprise Linux 6 (for Intel64)
Red Hat Enterprise Linux 6
■Symbols Used in This Manual
The following symbol is used throughout this manual:
This indicates information for the user to note when using the ETERNUS DX. Please be
sure to read this information.
This indicates supplementary and reference information.
■Abbreviations Used in This Manual
•"ETERNUS DX200F" or "ETERNUS DX" refers to the FUJITSU Storage ETERNUS DX200F All Flash Array.
•"CA" refers to a host interface module that is used in an ETERNUS DX to connect to a server.
•"Host Bus Adapter (HBA)" refers to the interface module that is normally used by the server to connect to
ETERNUS DX storage systems.
•Trademark symbols such as ™ and ® are omitted in this document.
Preface
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Warning Signs
Warning signs are shown throughout this manual in order to prevent injury to the user and/or material dam-
age. These signs are composed of a symbol and a message describing the recommended level of caution.
The following explains the symbol, its level of caution, and its meaning as used in this manual.
This symbol indicates the possibility of serious or fatal injury if the ETERNUS DX is not
used properly.
This symbol indicates the possibility of minor or moderate personal injury, as well as
damage to the ETERNUS DX and/or to other users and their property, if the ETERNUS DX
is not used properly.
This symbol indicates IMPORTANT information for the user to note when using the ETER-
NUS DX.
The following symbols are used to indicate the type of warnings or cautions being described.
Electric Shock
The triangle emphasizes the urgency of the WARNING and CAUTION contents. Inside
the triangle and above it are details concerning the symbol (e.g. Electrical Shock).
No Disassembly
The barred "Do Not..." circle warns against certain actions. The action which must be
avoided is both illustrated inside the barred circle and written above it (e.g. No Disas-
sembly).
Unplug
The black "Must Do..." circle indicates actions that must be taken. The required ac-
tion is both illustrated inside the black disk and written above it (e.g. Unplug).
Preface
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How Warnings are Presented in This Manual
A message is written beside the symbol indicating the caution level. This message is marked with a vertical
ribbon in the left margin, to distinguish this warning from ordinary descriptions.
A display example is shown here.
Warning level indicator
Warning type indicator
Warning details
•To avoid damaging the ETERNUS DX, pay attention to the following points
when cleaning the ETERNUS DX:
- Make sure to disconnect the power when cleaning.
- Be careful that no liquid seeps into the ETERNUS DX when using
cleaners, etc.
- Do not use alcohol or other solvents to clean the ETERNUS DX.
Warning layout ribbon
Example warning
CAUTION Do
Preface
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Table of Contents
Chapter 1 Component Name/LED Name 12
1.1 Front ............................................................................................................................................ 12
1.2 Rear.............................................................................................................................................. 13
1.3 Components (Front) .................................................................................................................... 13
1.4 Components (Rear) ..................................................................................................................... 15
Chapter 2 Basic Operation 19
2.1 Powering On and Off .................................................................................................................... 19
2.1.1 Switching On and Off the PSU Switch on the Power Supply Unit .........................................................................19
2.1.2 Powering On .......................................................................................................................................................21
2.1.3 Powering Off.......................................................................................................................................................22
2.2 Using the FUNCTION Button ......................................................................................................... 23
Chapter 3 Storage System Monitoring 25
3.1 Checking LED Status..................................................................................................................... 25
3.2 Displaying Status via ETERNUS Web GUI....................................................................................... 25
3.3 Displaying Status via ETERNUS CLI................................................................................................ 26
3.4 Event Notification......................................................................................................................... 27
3.5 Audit Log...................................................................................................................................... 28
Chapter 4 Maintaining Optional Products 29
4.1 Installing Additional Drives .......................................................................................................... 29
4.1.1 Installable Drives ................................................................................................................................................29
4.1.2 Drive Handling Instructions ................................................................................................................................30
4.1.3 Additional Drive Installation Procedure ..............................................................................................................31
4.2 Adding Servers ............................................................................................................................. 33
4.2.1 RAID Group Creation ...........................................................................................................................................33
4.2.2 Volume Creation .................................................................................................................................................34
4.2.3 Connection Setup................................................................................................................................................35
Chapter 5 Maintenance 39
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5.1 Periodic Backup............................................................................................................................ 39
5.2 Maintenance Service .................................................................................................................... 39
5.2.1 Maintenance Support Period ..............................................................................................................................39
5.2.2 Related Service ...................................................................................................................................................39
Chapter 6 Troubleshooting 40
6.1 Check List ..................................................................................................................................... 40
6.2 Required Information for Inquiries ............................................................................................... 46
Table of Contents
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List of Figures
Figure 1.1 Front View of a Controller Enclosure.........................................................................................................12
Figure 1.2 Rear View of a Controller Enclosure ..........................................................................................................13
Figure 1.3 Operation Panel .......................................................................................................................................13
Figure 1.4 Drives ......................................................................................................................................................14
Figure 1.5 Drive Slot Numbers ..................................................................................................................................15
Figure 1.6 Controllers................................................................................................................................................15
Figure 1.7 Host Interface for FC Cable Connection (Installed in a Controller) ............................................................17
Figure 1.8 Host Interface for Copper Twinax Cable Connection (Installed in a Controller) .........................................17
Figure 1.9 Power Supply Unit ....................................................................................................................................18
Figure 2.1 ON Position (Marked "|") of the PSU Switch on a Power Supply Unit ........................................................19
Figure 2.2 OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit ......................................................20
Figure 3.1 ETERNUS Web GUI Screen.........................................................................................................................25
Figure 3.2 Event Notification ....................................................................................................................................28
Figure 3.3 Audit Log..................................................................................................................................................28
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List of Tables
Table 1.1 Status and Meanings of Each LED (Operation Panel) ...............................................................................14
Table 1.2 Status and Meanings of Each LED (Drive) ................................................................................................15
Table 1.3 Status and Meanings of Each LED (Controller) .........................................................................................16
Table 1.4 Status and Meanings of Each LED (Power Supply Unit) ............................................................................18
Table 3.1 General Status of ETERNUS Web GUI.........................................................................................................26
Table 3.2 General Status of ETERNUS CLI .................................................................................................................26
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Chapter 1
Component Name/LED Name
This chapter provides component names of the ETERNUS DX.
An operation panel and drives are installed in the front of the ETERNUS DX (controller enclosure). Controllers
and power supply units are installed in the rear.
1.1 Front
This section provides the names of the components in the front of a controller enclosure.
Figure 1.1 Front View of a Controller Enclosure
1
3 3
2
1. Operation panel
2. SSD
3. Flange cover
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1.2 Rear
This section provides the names of the components in the rear of a controller enclosure.
Figure 1.2 Rear View of a Controller Enclosure
12
34
1. Controller (CM#0)
2. Controller (CM#1)
3. Power supply unit (PSU#0)
4. Power supply unit (PSU#1)
1.3 Components (Front)
This section describes the operation panel and the drives in the front of the controller enclosure.
■Operation Panel
An operation panel has LEDs, a Power switch, and a FUNCTION button.
Figure 1.3 shows the operation panel. Table 1.1 shows the status and meanings of each LED.
Figure 1.3 Operation Panel
2
3
1
4
56
7
2
3
1
4
56
78
AB
A. With a flange cover
B. Without a flange cover
Chapter 1 Component Name/LED Name
1.2 Rear
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1. Power switch
This switch is used to turn on or off the ETERNUS DX.
2. POWER LED
3. IDENTIFY LED
4. FAULT LED
5. MAINTENANCE LED
6. CACHE LED
7. READY LED
8. FUNCTION button
This button is used to switch the maintenance status, to switch the master CM, or to initialize the LAN ports.
The states of LEDs are listed below.
Table 1.1 Status and Meanings of Each LED (Operation Panel)
LED name LED status Meaning
POWER
(green)
DC power is supplied to the ETERNUS DX.
IDENTIFY (blinks blue) The installation location of the ETERNUS DX is identified accord-
ing to the instruction that is issued from ETERNUS Web GUI or
ETERNUS CLI.
FAULT (amber) The ETERNUS DX is in error status.
(blinks amber)
A part of the ETERNUS DX requires preventive maintenance.
MAINTENANCE
(green)
Maintenance for the ETERNUS DX is in progress.
(blinks green)
Maintenance or a status check via ETERNUS Web GUI or ETERNUS
CLI is necessary.
CACHE (green) There is data in the cache memory of the ETERNUS DX.
READY
(green)
The ETERNUS DX is available for use.
■Drives
Figure 1.4 shows the drive. Figure 1.5 shows the slot number of each drive.
Table 1.2 shows the status and meanings of each LED.
Figure 1.4 Drives
12
1. DRIVE READY LED
Chapter 1 Component Name/LED Name
1.3 Components (Front)
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2. DRIVE FAULT LED
Figure 1.5 Drive Slot Numbers
Slot#8 Slot#9
Slot#10 Slot#11 Slot#12 Slot#13 Slot#14 Slot#15
Slot#0 Slot#1 Slot#2 Slot#3 Slot#4 Slot#5 Slot#6 Slot#7
Slot#16 Slot#17 Slot#18 Slot#19 Slot#20 Slot#21 Slot#22 Slot#23
The states of LEDs are listed below.
Table 1.2 Status and Meanings of Each LED (Drive)
LED name LED status Meaning
DRIVE READY (green) The drive is in normal status.
(blinks green)
DRIVE FAULT (amber)
•The drive is in error status.
•In response to commands from ETERNUS CLI, the location of
the drive is identified.
1.4 Components (Rear)
This section describes the controllers and the power supply units in the rear of the controller enclosure.
■Controllers
The controller contains a CPU, cache memory, System Capacitor Unit (SCU), host interfaces, and LAN ports.
The controller controls all operations in the ETERNUS DX.
Figure 1.6 Controllers
1
45
12 1312 1311 11 11 11
67 28910 3
1. PWC port
This port is used to connect a power synchronization unit with an RS232C cable.
2. LAN (RMT) port
These are the RJ-45 connectors to connect LAN cables.
3. LAN (MNT) port
These are the RJ-45 connectors to connect LAN cables.
Chapter 1 Component Name/LED Name
1.4 Components (Rear)
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4. Host interface (CA#0)
Install host interfaces. For details, refer to "■ Host Interfaces" (page 17).
5. Host interface (CA#1)
Install host interfaces. For details, refer to "■ Host Interfaces" (page 17).
6. IDENTIFY/SCU READY LED
7. CA#0 FAULT LED
8. READY/FAULT LED
9. CA#1 FAULT LED
10. MASTER LED
11. LINK/FAULT LED
12. LAN ACCESS LED
13. LAN LINK LED
The states of LEDs are listed below.
Table 1.3 Status and Meanings of Each LED (Controller)
LED name LED status Meaning
IDENTIFY/SCU READY
(blinks green)
•As ordered via ETERNUS Web GUI or ETERNUS CLI, the installa-
tion location of the controller is identified.
•System Capacitor Unit (SCU) is charging.
READY/FAULT (green) The controller is in normal status.
(blinks green)
An error has occurred during startup.
(amber)
•The controller is performing the initial setup after the power is
turned on.
•The controller is in error status.
(blinks amber)
MASTER (green) The controller is set as a Master CM.
CA FAULT (amber) The host interface is in error status.
LINK/FAULT (green) The link between the host interface port and the destination port
has been established.
(amber) The host interface port is in error status.
LAN ACCESS
(blinks green)
Data is being sent or received via the LAN port (for operation
management).
LAN LINK (green) The link between the LAN port (for operation management) and
the destination has been established.
Chapter 1 Component Name/LED Name
1.4 Components (Rear)
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■Host Interfaces
A host interface is a board that has interface ports to connect a controller to the server.
There are two types of host interfaces: FC 16Gbit/s and iSCSI 10Gbit/s.
●FC, iSCSI 10Gbit/s (for FC Cable Connection)
The ports on the host interface are Dual LC connectors for connecting FC cables.
Figure 1.7 Host Interface for FC Cable Connection (Installed in a Controller)
1
23
4
56
1. Host interface (CA#0)
2. Host interface port (CA#0, Port#0)
3. Host interface port (CA#0, Port#1)
4. Host interface (CA#1)
5. Host interface port (CA#1, Port#0)
6. Host interface port (CA#1, Port#1)
●iSCSI 10Gbit/s (for Copper Twinax Cable Connection)
The ports on the host interface are connectors for connecting Copper Twinax cables.
Figure 1.8 Host Interface for Copper Twinax Cable Connection (Installed in a Controller)
1
23
4
56
1. Host interface (CA#0)
2. Host interface port (CA#0, Port#0)
3. Host interface port (CA#0, Port#1)
4. Host interface (CA#1)
5. Host interface port (CA#1, Port#0)
6. Host interface port (CA#1, Port#1)
Chapter 1 Component Name/LED Name
1.4 Components (Rear)
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■Power Supply Units
The power supply unit transforms input AC power from a power socket to DC power and supplies power to
each component.
Each power supply unit contains fans.
Figure 1.9 shows the power supply unit. Table 1.4 shows the status and meanings of each LED.
Figure 1.9 Power Supply Unit
1234 5 6
1. POWER LED
2. FAULT LED
3. AC MISSING LED
4. FAN FAIL LED
5. PSU switch
This switch is used to turn on and off the AC power supply.
6. Inlet
This inlet is used to connect a power cord.
The LEDs turn on or blink to indicate the statuses that are listed below.
Table 1.4 Status and Meanings of Each LED (Power Supply Unit)
LED name LED status Meaning
POWER (green) AC power is supplied to the power supply unit.
(blinks green)
AC power is supplied to the power supply unit, but DC power is
not supplied to the ETERNUS DX.
FAULT (amber) AC power is not supplied to the power supply unit.
AC MISSING (amber) AC power is not supplied to this power supply unit, but AC power
is supplied to the other power supply unit.
FAN FAIL (amber) The power supply unit or the fan in the power supply unit is in er-
ror status.
Chapter 1 Component Name/LED Name
1.4 Components (Rear)
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Chapter 2
Basic Operation
This chapter explains how to turn on and off the ETERNUS DX and how to operate the FUNCTION button on
the controller enclosure.
2.1 Powering On and Off
This section explains how to turn on and off the ETERNUS DX.
2.1.1 Switching On and Off the PSU Switch on the Power Supply Unit
This section explains how to move the PSU switch of the power supply unit to the ON and OFF positions.
■To Switch to ON
Turn the PSU switch of the power supply unit to the ON position (marked "|").
Make sure all of the PSU switches are in the ON position.
Figure 2.1 ON Position (Marked "|") of the PSU Switch on a Power Supply Unit
Power supply unit (PSU#0) Power supply unit (PSU#1)
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AC power is supplied to the ETERNUS DX and the POWER LED on the power supply unit blinks green.
Power supply unit (PSU#1)Power supply unit (PSU#0)
POWER
LED
■To Switch to OFF
Turn the PSU switch of the power supply unit to the OFF position (marked "¡").
This does not need to be turned off for normal operation.
Figure 2.2 OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit
Power supply unit (PSU#0) Power supply unit (PSU#1)
Check that the POWER LED of the power supply unit is off.
Chapter 2 Basic Operation
2.1 Powering On and Off
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