
TFF Torque Sensor Family Manual 10
Sensor Solution Source
Load · Torque · Pressure · Multi-Axis · Calibration · Instruments · Software
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Troubleshooting
When troubleshooting, we recommend that the sensor be removed from any fixtures. In order to confirm that that sensor
is operating correctly, we suggest placing the sensor on a firm surface, and to apply a known load.
We also recommend using a volt meter with a clean power supply to confirm the sensor is operating correctly.
SYMPTOM POSSIBLE CAUSE CHECK REPAIRABILITY
High zero output • Sensor is under preload
• Sensor has been overloaded from too
much load, off axis load, or moment.
• Fixtures or bolting stress for causes of
pre-load.
• Loading and support placement for off
axis loads.
• Avoid excessive moments during
installation.
• Overload shift would not be repairable.
• If zero offset is stable it may be
possible to use sensor by use of Tare
or subtracting zero from sequential
readings.
Non-responsive
zero output
• Sensor or instrument is not powered.
• Sensor is not properly connected.
• Load is not displaced properly onto
sensor.
• Sensor is not supported correctly and
not allowing deflection to occur to
measure load.
• Internal disconnect or short.
• Power and wiring to sensor and instru-
ment.
• Sensor bridge resistance for possible
opens or shorts.
• Perform continuity test on cable.
• Load is placed correctly on sensor
loading surface.
• Sensor loading surface is not obstruct-
ed or supported and able to flex under
load.
• Sensor support is not giving while
sensor is loaded.
• Internal disconnections or shorts would
not be available for repair.
• Sensor cable repair may be available
if disconnect or short is not too close
to sensor.
Non-responsive
high output
• Sensor is disconnected from
instrument.
• An opening has occurred in sensor or
cable connection.
• Sensor has been overloaded and de-
formed causing permanent high stress
on internal gauges.
• Fixture, applied load, or mounting is
causing a high pre-load on sensor.
• Power and wiring to sensor and instru-
ment.
• Sensor bridge resistance for possible
opens or shorts.
• Perform continuity check on cable.
• Sensor zero output to see if sensor
returns to zero or has a high zero load
output due to overloading.
• Remove load and loosen mounting
bolts or fixtures to check if sensor is
being preloaded.
• Overload shift would not be repairable.
• Internal disconnections or shorts would
not be available for repair.
• Sensor cable repair may be available
if disconnect or short is not too close
to sensor.
Incorrect output for
applied load
• Load is not applied correctly to sensor
loading surface or is off axis.
• Fixtures are not secure or obstruct
loading.
• Sensor loading surface is not able to
deflect with applied load.
• Sensor support is not ridged and firm.
• Incorrect sensor output is utilized.
• Placement of load on sensor.
• Fixtures are not impeding ability to
load.
• Support surface is not giving with
applied load.
• Calibration verified outputs are being
used.
• Recalibration is available for confirma-
tion of sensor performance.