FW Skyus Watcher User manual

User Guide
For Use with Skyus Modems
Skyus Watcher
TM

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Skyus Watcher User Guide
Preface
Copyright
© 2015 Feeney Wireless LLC, a Novatel Wireless company. All rights reserved.
This document may not be copied in part or otherwise reproduced without prior written consent from Feeney
Wireless except where specifically permitted under US and International copyright law.
Disclaimer
The information in this document is subject to change without notice. Feeney Wireless (“FW”) assumes no
responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or
otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this
document. For the latest documentation, contact your local supplier or visit us online at www.feeneywireless.com.
This publication may contain examples of screen captures and reports used in daily operations. Examples may
include fictitious names or individuals and companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
Trademarks and Patents
Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC. Skyus, Skyus 3G, Skyus 4G, Skyus Global,
Skyus DS, Skyus- E, Skyus-X, CIRA, CIRA X, CIRA X2, and Axiom are trademarks of Feeney Wireless LLC. VaraSight and
the VaraSight logo are trademarks of Feeney Wireless LLC.
Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or
vendors of the respective products.
Intended Use
Use this product only for the purpose it was designed for; refer to the datasheet and user documentation. For the
latest product information, visit us online at www.feeneywireless.com.
Document Control Number: 25-52-014-03(Revision B)

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Skyus Watcher User Guide
Table of Contents
Overview .......................................................................................................................................................................................................................4
Intended Audience..............................................................................................................................................................................................4
Scope.........................................................................................................................................................................................................................4
Installation Steps........................................................................................................................................................................................................4
Operating Systems....................................................................................................................................................................................................4
System Requirements.........................................................................................................................................................................................4
Installation of Skyus Watcher Utility...................................................................................................................................................................5
Download the Installer File...............................................................................................................................................................................5
Installation Procedure ........................................................................................................................................................................................5
Configuring Windows Event Log.........................................................................................................................................................................8
Microsoft .NET Framework..................................................................................................................................................................................10
Finishing the Installation .....................................................................................................................................................................................10
Skyus Watcher as a Service .................................................................................................................................................................................10
Skyus Watcher as an Application .....................................................................................................................................................................12
Skyus Watcher Interface and Configuration ................................................................................................................................................13
Status Panel.........................................................................................................................................................................................................13
Connection.....................................................................................................................................................................................................13
Signal Strength .............................................................................................................................................................................................13
Ping Check......................................................................................................................................................................................................14
Signal Quality ................................................................................................................................................................................................15
Modem Identification.................................................................................................................................................................................15
Configure Panel .................................................................................................................................................................................................16
Unlocking the Configure Panel ..............................................................................................................................................................16
Minimum Signal Strength 3G | 4G.........................................................................................................................................................17
Reset..................................................................................................................................................................................................................17
Ping Interval (Minutes)...............................................................................................................................................................................17
Ping URL/Alternate Ping URL ..................................................................................................................................................................17
Ping Retries/Retry Interval (Seconds)................................................................................................................................................... 17
Email Address................................................................................................................................................................................................17
CR Reporting URL and Interval ...............................................................................................................................................................18
Name (User Defined) ..................................................................................................................................................................................19
Receive Bytes/Transmit Bytes .................................................................................................................................................................19

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Skyus Watcher User Guide
Daily Mbyte Limit.........................................................................................................................................................................................19
Custom APN...................................................................................................................................................................................................19
Modem Reset Operation......................................................................................................................................................................................20
Contacting FW .........................................................................................................................................................................................................21
Online Library .....................................................................................................................................................................................................21

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Skyus Watcher User Guide
Overview
Skyus Watcher is a connection watchdog utility designed to manage the Skyus , monitor the connection status with
ping check and signal strength monitoring logic, and reestablish the connection to the carrier if it is lost. Skyus
Watcher is designed to provide connection management generically for Skyus customers at a level sufficient to
ensure reliable connectivity in unattended IoT applications. Skyus Watcher also provides integration with
Crossroads, the application enablement platform that gives you visibility and control over your entire IoT network.
Installation of the Skyus Watcher into a Windows based system requires at a minimum two high level software
applications, the installation executable and the proper Microsoft .NET framework.
Intended Audience
This document is intended for users responsible for the initial set-up and configuration of the Skyus Watcher and
assumes the installer possesses a basic working knowledge of computer networking, wireless routing, and network
administration.
Scope
This document describes the latest release of Skyus Watcher, which may include different or enhanced features from
previous versions. It is provided as a supplement to work in conjunction with the applicable quick start guides
associated with your Skyus cellular modem. Please contact your FW Sales Representative for further information on
supported devices.
Installation Steps
. Complete the “Installation of Sierra Wireless Driver” section of the appropriate Skyus Quick Start Guide.
. Install the Skyus Watcher utility.
. If prompted, install the Microsoft .NET 4 Framework.
. Restart the system.
. Connect the Skyus modem.
. Verify a connection to the internet.
Operating Systems
The Skyus Watcher is designed for use with Windows 7 (Service Pack 1) or Windows 8.
System Requirements
•Windows 7 or Windows 8
•1.5 GHz processor
•4 GB RAM
•10 MB of free hard drive space
•Windows .NET 4
Some versions of Windows Embedded and Windows XP are also generally compatible. Due to the custom nature of
Windows Embedded and the removal of support for Windows XP, compatibility cannot be assured.
If you are attempting to use the utility on another platform, please contact your sales representative or FW technical
support.

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Skyus Watcher User Guide
Installation of Skyus Watcher Utility
Download the Installer File
To begin the installation process you will need to locate or download the utility’s executable installer file,
FeeneyWatcher2Installer.msi. If a copy has not been supplied to you, please download a version from the FW
Software Downloads page.
To download, click the Skyus Watcher Download Files button, complete the End User License Agreement (EULA)
form, and click Submit Form. Choose one of the following options to complete the download:
1. If you are working on the device you intend to use the Skyus Watcher with, proceed with installation on the
local drive.
2. If you are working on a device other than the one you intend to use the Skyus Watcher with, save the file to
a portable media device which you will use to install the drivers on the separate device.
Installation Procedure
Follow the steps below to install Skyus Watcher.
1. Double-click the installation file. The setup wizard will start.
Figure 1: Watcher Setup Wizard
2. Click Next.
3. Select the installation folder. By default, the setup wizard selects the location shown below. FW
recommends that you use the default location.

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Skyus Watcher User Guide
Figure 2: Watcher Installation Location
You can click the Disk Cost button to see how much space the installed program will use. You can also
select which users have access to the program, all users or just you.
4. Click Next. The setup wizard prompts you to confirm the installation. Click Next again.
Figure 3: Confirm Watcher Installation
As the installation progresses, a progress bar is displayed.

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Skyus Watcher User Guide
Figure 4: Watcher Installing
5. When the installation is complete, click Next, then Close.
6. The wizard will prompt you to perform a restart to finalize the installation. You can choose to restart later,
but the installation will not be complete until you do.
Figure 5: System Restart

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Skyus Watcher User Guide
Configuring the Windows Event Log
To ensure that the Skyus Watcher application can properly log event information (such as RSSI issues and ping check
failures), you may need to modify a property setting in the Computer Management console.
Follow these steps to configure the settings on a Windows 7 machine:
1. Click the Windows Start button and enter “computer management” in the search box.
Figure 6: Start Menu Search for Computer Management
2. In the search results, select the Computer Management program. The Computer Management console
opens.
3. On the left side of the console, expand Event Viewer and Applications and Service Logs. The FWW2Log
will be listed.

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Skyus Watcher User Guide
Figure 7: Computer Management Console
4. Right-click FWW2Log and select Properties. The properties dialog opens.
Figure 8: FWW2Log Properties