FW Skyus 4G LTE T-Mobile User manual

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Quick Start Guide
T-Mobile
Skyus 4G LTE
TM

Skyus 4G T-Mobile Quick Start Guide
Preface
Copyright
Copyright © 2014 Feeney Wireless LLC. All rights reserved.
This document may not be copied in part or otherwise reproduced without prior written consent from Feeney
Wireless except where specifically permitted under US and International copyright law.
Disclaimer
The information in this document is subject to change without notice. Feeney Wireless (“FW”) assumes no
responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or
otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this
document. For the latest documentation, contact your local supplier or visit us online at www.feeneywireless.com.
This publication may contain examples of screen captures and reports used in daily operations. Examples may
include fictitious names or individuals and companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
Trademarks and Patents
Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC. Skyus, Skyus 3G, Skyus 4G, Skyus Global,
CIRA, CIRA X, CIRA X2, and Axiom are trademarks of Feeney Wireless LLC. VaraSight and the VaraSight logo are
trademarks of Feeney Wireless LLC.
Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or
vendors of the respective products.
Intended Use
Use this product only for the purpose it was designed for; refer to the datasheet and user documentation. For the
latest product information, visit us online at www.feeneywireless.com.
Document Number: 25-52-002-07 (Revision A)
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Skyus 4G T-Mobile Quick Start Guide
Contents
Overview .......................................................................................................................................................................................................................3
Intended Audience..............................................................................................................................................................................................3
Scope.........................................................................................................................................................................................................................3
Environmental Specifications..........................................................................................................................................................................3
Power Consumption ...........................................................................................................................................................................................3
Installation Steps........................................................................................................................................................................................................4
Packing List: Package Contents ......................................................................................................................................................................4
Operating Systems ..............................................................................................................................................................................................4
Installation of Sierra Wireless Driver...................................................................................................................................................................4
Connecting the Antenna ........................................................................................................................................................................................6
Connecting to Computer or Router ...................................................................................................................................................................7
Activation......................................................................................................................................................................................................................7
Provisioning.................................................................................................................................................................................................................7
Connection Manager ...............................................................................................................................................................................................8
FW Skyus Watcher................................................................................................................................................................................................8
Windows Mobile Broadband ...........................................................................................................................................................................8
Sierra Wireless Skylight ......................................................................................................................................................................................8
Contacting FW ............................................................................................................................................................................................................9
Online Library ........................................................................................................................................................................................................9
Return and Warranty...........................................................................................................................................................................................9
Further Specifications.........................................................................................................................................................................................9
FCC Compliance......................................................................................................................................................................................................10
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Skyus 4G T-Mobile Quick Start Guide
Overview
The Skyus 4G LTE platform is a rugged, low-cost, self-contained modem kit. The Skyus platform simplifies the
integration efforts of adding mobile connectivity in M2M solutions and accelerates time-to market for creating
connected devices. In contrast to standalone radio modules, the Skyus uses a standard USB connection interface,
making it readily compatible with the largest choice of host devices.
Integration of the Skyus into a Windows based system requires at a minimum two high level components, the driver
and a mechanism to provide connection management. This document is intended to guide you through the
process of connecting the hardware and setting up these two components.
Intended Audience
This document is intended for users responsible for the initial set-up of the Skyus and assumes the installer possesses
a basic working knowledge of computer networking, wireless routing and network administration.
Scope
This Quick Start Guide focuses on the installation and configuration of the Skyus.
FW recommends initial set-up of the Skyus should be performed on a bench with a computer to gain some
familiarity with the hardware and software of your system.
Environmental Specifications
The Skyus 4G LTE is designed to operate in a minimum ambient environment of -30°C or -22°F.
The Skyus 4G LTE is designed to operate in maximum ambient environment of 60°C or 140°F.
Power Consumption
The Skyus 4G LTE power consumption is specified as: 500mA at 5VDC typical, 1.2 A peak. The host must be capable
of providing 1 Amp sustained.
Figure 1: Skyus Top View Figure 2: Skyus Ports
Indicator Light
Mini USB Port
SMA Antenna
Connectors
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Skyus 4G T-Mobile Quick Start Guide
Installation Steps
•Inspect package contents and compare against packing list.
•Install Sierra Wireless Driver.
•Connect the antenna.
•Connect to computer or router.
•Verify activation.
•Install connection manager.
•Verify a connection to the internet.
Packing List: Package Contents
Item Description
Skyus Skyus 4G LTE Device
Cable USB 2.0 Type A Male to Mini B Male
If, during inspection of package contents, it is determined that you are missing an item, please contact your FW
Service Representative.
Figure 3: Package Contents: Skyus 4G LTE Figure 4: Package Contents: USB 2.0 Type A Male to Mini B Male
Operating Systems
The information contained in this guide is focused on operating your device in a Windows environment. If your
system is operating with a non-Windows application, please contact FW for guidance that is specific to your
environment.
Installation of Sierra Wireless Driver
The Skyus 4G LTE utilizes an internal Sierra Wireless radio module. Drivers for Windows based platforms are provided
in binary form by Sierra Wireless and are available for download on the FW website. For quick connection, download
driver only package directly from FW. This package is available here:
http://feeneywireless.com/downloads
Under ‘Skyus 4G Drivers’ click the ‘Download Files’ button to begin downloading the driver file for installation.
If you are working on the device you intend to use the Skyus with proceed with installation on the local drive.
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Skyus 4G T-Mobile Quick Start Guide
If you are working on a separate device from the one you intend to use the Skyus with, save the file to a portable
media device which will be used to install the drivers on the separate device.
Begin the installation of the Sierra Wireless drivers by clicking on the executable driver installation file.
Figure 5: Sierra Wireless Driver Installation
A successful installation initialization should show a progress bar in the dialog box and display a message just above
the system tray.
Figure 6: Sierra Wireless Driver Install Initialization
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Skyus 4G T-Mobile Quick Start Guide
Figure 7: Sierra Wireless Installing - System Tray
Follow the necessary steps to finish the installation until the screenshot matches the image shown in Figure 8.
Figure 8: Sierra Wireless Installation Completed
Connecting the Antenna
To ensure that you are using the appropriate cellular antenna, please contact the appropriate FW representative to
provide the proper service to your installation.
Frequency Bands:
•LTE (AWS Band 4)
•HSPA+ (AWS Band 2 & Band 4)
•UMTS (Multi-Band)
•GSM (Multi-Band)
Connect the cellular antenna to the device. The connection will be made to the outer-most antenna connection
shown in Figure 9. The interior antenna connection is used for MIMO purposes on LTE. Best performance on LTE
requires the use of two antennas.
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Skyus 4G T-Mobile Quick Start Guide
Figure 9: 4G Antenna Connections
Connecting to Computer or Router
Connect the Type A Male side of the enclosed USB cable to your computer or alternate host device.
Connect the Mini B Male side of the enclosed USB cable to the Skyus.
Figure 10: Type A Male USB Figure 11: Type Mini B Male USB
Power is provided by the USB cable. Once connected, your Skyus will power up and attempt to register to the carrier.
Activation
Your Skyus 4G LTE will typically include a SIM already inserted. Provide the IMEI and SIM IC (ICCID) from the device
label to your FW representative or carrier representative to activate your Skyus 4G LTE device.
Your device is ready to be activated only after the cellular carrier sets up an account and provides a phone number,
APN (Access Point Name), and/or IP address for your device. If you are not sure if your device has an account, contact
your sales representative or FW technical support.
Provisioning
Once your device is activated and you connect to the cellular carrier for the first time, your device will perform Over
the Air provisioning. (If required)
The Skyus 4G LTE will provision over the air automatically upon initial power up. Please connect it to a host and wait
45 minutes to allow this process time to complete prior to attempting to connect or unplugging the device.
If necessary, manual configuration of this parameteris typically done via connection manager software or
alternatively the at+cgdcont AT command. Contact FW technical support for more details.
Antenna Connection
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Skyus 4G T-Mobile Quick Start Guide
Connection Manager
Skyus 4G LTE customers using Windows operating systems have three choices for connection management.
FW Skyus Watcher
FW Skyus Watcher is designed to manage the connection to the cellular network and provides connection
watchdog, connection status reporting, and logging functionality appropriate for M2M applications where 24x7
connectivity is desired.
Skyus Watcher is available after signing an End User Licensing Agreement (EULA) with FW. Skyus Watcher can be
downloaded from the FW website. The Skyus Watcher installation package is available at:
http://www.feeneywireless.com/downloads
For information on the installation of the Skyus Watcher application, please reference the “Skyus Watcher User
Guide”.
Windows Mobile Broadband
The Skyus 4G LTE is compatible with the build in Windows Mobile Broadband connection management functionality
built into Windows 7. Users can manage cellular connections in the Windows Network and Sharing Center. This form
of connection management is not recommended in applications demanding 24x7 connectivity.
Sierra Wireless Skylight
Sierra Wireless provides a connection utility compatible with Skyus devices that can manage connections and
display network coverage indication. For more information on Sierra Wireless Skylight go to
http://www.sierrawireless.com or contact your FW sales representative.
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Skyus 4G T-Mobile Quick Start Guide
Contacting FW
For help with installing, operating, maintaining, and troubleshooting this product, refer to this document and any
other documentation provided.
If you still have questions, contact us during business hours:
Monday through Friday, excluding holidays, between 8 a.m. and 5 p.m. Pacific Time.
When contacting technical support, please have the following information on-hand:
1. Serial Number
2. Date that you received your device
3. Brief description of the problem
Online Library
For other documentation, see our online document library at:
http://feeneywireless.com/documents
Return and Warranty
FW offers a standard one-year warranty on all hardware. For returns or warranty information, call our 800 number.
Further Specifications
For more specifications please see the “Skyus Technical Specifications” sheet available at www.feeneywireless.com.
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