FWE HLC-W series User manual

MOBILE SERVING STATION
OPERATING
INSTRUCTIONS
HLC-W
HLC-W-DRN SERIES MODELS
Caution: Read the
instructions before
using the machine.

1FWE MOBILE SERVING STATION
CONGRATULATIONS
FWE MOBILE SERVING STATION
CONGRATULATIONS...
...and thank you for purchasing a FWE Mobile Serving Station. Your unit has
been designed and manufactured under rigid controls to assure you the most
efficient service. It is a full time unit, and may be used continuously.
Please take a moment to read through this booklet of important information
pertaining to your cabinet. By following a routine of proper use and care
described on the following pages, your cabinet will last for many years.
IMPORTANT: Your Manufacturer Registration Card must be returned
within 30 days after initial delivery to activate the warranty.
• Properly uncrate your unit and check for any possible damage.
• Read this Operating Manual and Instructions.
• Review installation instructions and have your unit(s) properly installed.
• Make sure all operators understand the contents of this manual and
operation.
HLC-2W6-7H-14-DRN
Shown with Optional Accessory
Drop-Down Side Shelves, Full Perimeter Bumper,
and Magnetic Latch
Shelf raises and
lowers easily.
Shelf shown in
down position.
Shelf shown in
up position.

GENERAL INFORMATION
2
FWE MOBILE SERVING STATION
SERIAL & MODEL NUMBER
These numbers are found on the nameplate (serial tag) affixed to the rear of
the unit. Please record them in this booklet, in the space provided on page 9.
When ordering parts and/or service, you will need to provide this information.
The voltage and amperage of the unit are also stamped on the serial tag.
UNPACKING
After uncrating your cabinet, remove all tape and padding which held all
doors, shelves, racks, cord, etc., in place during shipment.
HLC-2W6-7H-14-DRN
Shown with Optional Accessory
Sneeze Guard and Paddle Latch
Sneeze Guard opens for access to cleaning.
Detail View of Well Drain Valve located on
the outside bottom of unit.

3FWE MOBILE SERVING STATION
WARNINGS
FWE MOBILE SERVING STATION
ELECTRICAL REQUIREMENTS & GROUNDING
The amperage of your cabinet is stamped on the name plate attached to the
unit. FWE models are equipped with a three prong grounding cord plug for
your protection against possible shock hazards. Be sure to plug only into a
properly grounded three prong receptacle. If you have any questions with
regard to adequate wiring or grounding in your building, a qualified electrician
should be contacted before using your cabinet.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE
GROUNDING PRONG FROM THE CORD PLUG.
WARNING: ONLY A QUALIFIED ELECTRICIAN SHOULD ATTEMPT TO
REPAIR OR REPLACE ELECTRICAL COMPONENTS OR WIRING.
BE SURE THAT MODEL IS UNPLUGGED FROM ELECTRICAL SOURCE
BEFORE REMOVING CONTROL PANEL.
CAUTION: HOLDING FOOD AT
TEMPERATURES OF LESS THAN 140°F
(60°C) MAY BE DANGEROUS.
TEMPERATURES UNDER 140°F (60°C)
PROMOTE THE GROWTH OF HARMFUL
BACTERIA AND TOXINS IN SOME FOODS.

GENERAL OPERATING INSTRUCTIONS
4
FWE MOBILE SERVING STATION
HEATED BASIN TOP SERVING WELL
Top basin depth is 6.5″ (165mm) and is designed to be used wet.
Basin accommodates a pan up to 6″ deep 12″x 20″ or a GN 1/1-150.
Combinations of deep and shallow pans may be used. Steam is intended
to envelope all five services of the food pan (bottom and four sides). Steam
transfers heat much more efficiently than either heated water or air. A gap
between the water in the basin and the pan is require to create steam. Add
HOT water until MAX WATER LEVEL (See page 6, Figure 1) is reached
on the WATER BASIN. For optimal performance keep water level at MAX
WATER LEVEL. . Monitor the level as water evaporates over the course of
service to maintain steam. Stir the food occasionally so that the temperature
redistributes in the pan.
HEATED COMPARTMENT CONTROLS
The recessed control panel is equipped with an adjustable thermostat
to 190°F (87.7°C) for temperature selection and an operational range
thermometer to show the actual internal temperature of the cabinet.
Top Serving Well Control
Heated Compartment
Control
Thermometer for
Heated Compartment
Indicator Light for
Heated Compartment
(Arrow points to Compartment)
Indicator Light for
Serving Well
(Arrow points to Well)
Position, color, shape of indicator lights may vary.
Illuminated Indicator lights show heating element is “ON” and in a heat cycle.

5FWE MOBILE SERVING STATION
GENERAL OPERATING INSTRUCTIONS
FWE MOBILE SERVING STATION
PREPARING THE CABINET
BEFORE LOADING FOOD
1. PLUG CABINET INTO A PROPERLY GROUNDED POWER
RECEPTACLE.
2. SELECT A TEMPERATURE SETTING. For most foods, a holding
temperature of 150°F to 160°F (65.5°C to 71°C) should be adequate.
The cycling light indicates the heating element is “ON”.
3. PRE-HEAT CABINET FOR 20-30 MINUTES. When the cycling lights
goes off, the unit has reached the temperature which you selected. However,
for best results, allow cabinet to full pre-heat for 20-30 minutes. Load with
your HOT foods. Plates may be heated in the cabinet before dish up, but this
will require extra pre-heating time.
Adjust your pre-heat time according to the size of your cabinet and the length
of your transport time.
AVOID PUTTING YOUR HOT FOODS INTO A COLD CABINET!
By pre-heating the unit 20-30 minutes before each use, you can be assured of
maintaining the temperature and obtaining the best results from your cabinet.

GENERAL OPERATING INSTRUCTIONS
6
FWE MOBILE SERVING STATION
LOAD HOT FOOD INTO A PRE-HEATED CABINET
4. LOAD THE CABINET. During the loading procedure, keep the doors
closed as much as possible. After loading is completed, do not open doors
again until you are ready to serve.
5. TRANSPORTING HOT FOODS. Your cabinet is equipped with a
positive transportation latch to assure safety during transportation. Before
moving the cabinet, keep it plugged in and wait until the cycling lights goes
off. This covering takes only a short time, and allows the internal temperature
to again reach the setting you have selected. As soon as the cycling light
goes off, unplug the cabinet and wheel to serving area. Plug the cabinet into
an electrical outlet at the serving location (if available), so that the thermostat
will re-activate and automatically hold your pre-selected temperature.
HEATED BASIN TOP SERVING WELL
Add HOT water until MAX WATER LEVEL (See Figure 1 below) is reached
on the WATER BASIN. For optimal performance keep water level at MAX
WATER LEVEL. Choose dial setting to heat water basin to create steam.
Position 12″x 20″ or GN 1/1 pan of HOT FOOD on lip of basin. Stir the food
occasionally so that the temperature redistributes in the pan. Monitor the level
as water evaporates over the course of service to maintain steam.
Figure 1
MAX WATER LEVEL ll line
shown inside Water Basin.

7FWE MOBILE SERVING STATION
CLEANING CARE & MAINTENANCE
FWE MOBILE SERVING STATION
COMPARTMENT PAN-SLIDE ASSEMBLY
A terrific convenience! They’re stainless steel, one piece and removable for
easy loading, unloading, and deep down sanitary cleaning. Pan slides are
spaced at 2-5/8″ (66.7mm) so they can accommodate either deep or shallow
pans.
Optional accessory cold plate (CLD PLT 1) slides easily into the channels, too,
should you need temporary cold storage.
CLEANING
Keep your cabinet clean by simply wiping the interior and exterior, as needed,
with damp cloth or sponge and a mild soapy solution.
NEVER USE ABRASIVES, ACIDS, or STRONG CLEANERS.
Do not flood or allow electrical parts to become wet. The interior
tray slide assemblies and humidifier pans are removable for easy cleaning. A
stainless steel cleaner/polish is recommended for the exterior to maintain a
“like-new” appearance.
DO NOT USE WAX or STRONG CLEANERS ON DOOR GASKETS
OR VINYL TRIM.
YES!
USE THESE
PRODUCTS
DO NOT
USE THESE
PRODUCTS

TROUBLE-SHOOTING
8
FWE MOBILE SERVING STATION
TROUBLE-SHOOTING CHART
Check this list first before you call for service.
* * NOTE: CALIBRATION IS EXCLUDED FROM FWE WARRANTY. Thermostats on all units are
calibrated at the factory prior to shipping. Due to conditions in transit, beyond our control, occasionally units
will need to be re-calibrated prior to use. This is a simple procedure for which instructions are given above.
(1B, 2E)
*Heating element will either function or not function. Only a slight warmth indicates a problem
with the thermostat, not the element.
PROBLEM POSSIBLE CAUSE REMEDY
TEMP
TOO
HOT
TEMP
NOT
HOT
ENOUGH
NO
HEAT
AT ALL
1A] Adjustable thermostat set too high
1B] Thermostat needs re-calibrating*
2A] Opening door unnecessarily
2B] Thermostat set too low
2C] Cord plug pulled out from outlet
2D] Fuse blown - no power to outlet
2E] Thermostat out of calibration**
3A] Cabinet not plugged into outlet
3B] Thermostat knob at “ OFF ”
3C] Rocker switch at “ OFF ” position
3D] Fuse Blown - no power to outlet
3E] Thermostat needs replacing
3F] Heating element burned out*
1A] Set thermostat at a lower temperature
(no lower than 140°F).
1B] Loosen screw in thermostat knob and remove knob.
Adjust set screw in hollow stem with small blade screwdriver
by turning CLOCK-WISE. 1/4 turn lowers temperature
approximately 10°F. DO NOT REMOVE SET SCREW.
2A] Keep door closed and latched shut as much as possible.
2B] Set thermostat at a higher temperature.
2C] Replug cord into proper outlet.
2D] Have a qualied electrician check power and fuse box.
2E] Loosen set screw in thermostat knob and remove knob.
Adjust set screw in hollow stem with small blade screwdriver
by turning COUNTER-CLOCKWISE. 1/4 turn raises tempera-
ture approximately 10°F. DO NOT REMOVE SET SCREW.
3A] Plug cabinet into properly grounded electrical outlet.
3B] Adjust thermostat knob to temperature
setting required.
3C] Turn switch to “ ON ” position.
3D] Have a qualied electrician check power to fuse box.
3E] Unplug cabinet from electrical source. Loosen set screw
in thermostat knob and remove knob. Remove control panel,
disconnect wires from terminals on thermostat, and remove
2 screws holding thermostat to control panel. Replace
thermostat with new one, and re-install control panel and
thermostat knob.
3F] Unplug cart from electrical source. Remove screws
holding heating element in place. Gently pull element away
from back wall a few inches to expose wire connections. Dis-
connect wires, and replace element with new one. Reconnect
wires, secure element with screws.

Model Number ______________________
Serial Number ______________________
Date of Purchase ____________________
Notes:
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CAUTION: HOLDING FOOD AT TEMPERATURES
OF LESS THAN 140°F MAY BE DANGEROUS.
TEMPERATURES UNDER 140°F PROMOTE THE GROWTH OF
HARMFUL BACTERIA AND TOXINS IN SOME FOODS.
FWE MOBILE SERVING STATION
9 FWE MOBILE SERVING STATION
SERVICE RECORD

FWE / Food Warming Equipment Company, Inc. (Seller) warrants to the original purchaser,
subject to the exceptions and conditions below, that FWE manufactured equipment shall be
free from defects in material or factory workmanship, under ordinary use for the purpose for
which it is designed. The effective warranty period is as follows:
PARTS: Seller will furnish without charge to the original purchaser, FOB Sellers’ factory,
replacement parts for repairs to all new standard catalog products and factory custom /
modified units, which in Seller’s sole judgment, prove defective in materials or workmanship
under normal and proper use with the reserved right to request the return of any part claimed
to be defective, prior to issuing replacement part or authorizing warranty service, for a period
of two (2) years from date of original shipment from Seller’s plant, except for equipment used
in a Correctional Environment / Facilities, which is warranted for a period of one (1) year
from date of original shipment from Seller’s plant.
LABOR: Seller’s labor warranty shall be performed by a Seller-approved Service Agency
who must contact Seller to obtain a Warranty Service Authorization (WSA) number prior to
performing any repairs. If service is required during overtime periods, the difference between
overtime and standard labor rates shall be paid by the purchaser. Seller does not assume any
responsibility for any charges not expressly authorized, incidental to the repair or replacement
of equipment covered by this warranty, nor charges exceeding, in Sellers sole judgment,
normal and customary amounts. Only approved travel charges will be allowed. Seller’s labor
warranty shall be from the date of original shipment date from Seller’s plant for a period of
one (1) year, except for equipment used in a Correctional Environment / Facilities which is
warranted for a period of six (6) months.
This warranty is for normal usage and does not apply to any product or parts thereof that
have been misused, altered, or where Seller’s operating instructions or specific voltage is not
observed; nor shall this warranty apply to defective products or parts resulting from accident
following date of original shipment, nor extend to or cover removal, installation, re-installation
or calibration, or service calls or cost of repairs undertaken by a customer. This warranty is
also subject to the following:
1.] Customer returning the warranty registration card, accompanying Sellers original
shipment, to Seller within thirty (30) days of receipt;
2.] Giving immediate notice of any allegedly defective part or product to Seller; and
3.] Customer, at Sellers request, returning said defective parts or product to Seller.
This is the sole warranty applicable to the merchandise. It is expressly understood that Seller’s
liability hereunder is limited to the repair or replacement, at Seller’s option, of products or parts,
defective materials or workmanship as provided above. Seller’s judgment as to the cause and
nature of any defect will be final. Seller shall in no case be responsible for special or
consequential damages or any other obligation or liability with respect to products sold by
Seller.
This warranty, as stated above, applies to equipment installed in the Continental United
States. FWE equipment installed outside the Continental United States shall carry parts
coverage only. All labor costs are approved on a discretionary basis, based on like repairs
in the Continental U.S. This warranty shall stand in whole or in part as allowed by law. Any
exclusion of a part of this warranty, as may be allowed by law, shall not void balance of
warranty.
This is a limited warranty pursuant to the Consumer Product Warranties Act, 15 U.S. Code. section 2303.
© 2003 Food Warming Equipment Co., Inc.
LIMITED TWO YEAR WARRANTY
FWE MOBILE SERVING STATION
10

© 2018 Food Warming Equipment Co., Inc. Errors subject to correction. All specifications subject to change without notice. Printed in USA.
HLC-WELLS_OPSMANUAL_R.18.01
FWE Parts Department:
www.FWEparts.com
Order Hotline: [phone]
FOOD WARMING EQUIPMENT COMPANY, INC.
COOK |HOLD |TRANSPORT |SERVE |REFRIGERATION |BARS
5599 HWY. 31 W. Portland, TN 37148
800.222.4393 | 815.459.7500 | Fax: [phone]
www.FWE.com |[email protected]