G-Power America GN6500CW User manual
GN6500CW/GN6500CEW
Products Service
Green-Power America LLC thanks you for choosing a Green-Power America product.
egister your product within 10 days of purchase to ensure that you receive
service.
egistering your product
1. You have a record of the product purchase,
2. Customer Service can Be serve you on Warranty related issues,
3.
You can register your product in one ways as follow
1: o to the website at www.green-poweramerica.com/
service and
2: box,
Please note
If you have any ques ons regarding the or of your generator er you
have carefully read the manual, or if you have any quality issues during oper please
call our toll-free service number shown below:
888-834-4218
Suite H
6500W Generator
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WARRANTY POLICY -- GENERATOR
Two(2)-YEAR LIMITED WARRANTY or One(1)-YEAR LIMITED WARRANTY
Green-Power America, LLC (GPA) provides Two(2)-Year or One(1)-Year (GPD1500 and
GN1750D) limited factory warranty once consumers buy the generator from GPA or any of
GPA partners in the United Sates.
1, Warranty Quacations
Green-Power America, LLC (GPA) will register this warranty upon receipt of your Warranty Registration
Card / Warranty Registration on Web and a copy of your sales receipt from one of GPA's retail locations
as proof of purchase. GPA strongly recommend consumer keeps the purchasing receipt as a proof.
Please submit your warranty registration and your proof of purchase within ten (10) days of the date of
purchase.
2, Clarification of Two(2)-Year Limited Warranty or One(1)-Year Limited Warranty
Two(2)-Year Limited Warranty: For household use, from the original date of purchase, the warranty
is clocked and the parts and repairing labor will be free in the 1st year, and parts only will be free
in the 2nd year.
If the product is used for commercial or industrial purpose, including but not limited to be used in
commercial or industrial site, rental and any other types of income earning, the original
Two(2)-Year Warranty will be expired and becomes Ninety(90) days instead, the parts will be free
during this period.
One(1)-Year Limited Warranty (Apply to GPD1500, GN1750D): For household use only, from the
original date of purchase, the warranty is clocked and the parts will be free in the 1st year.
If the product is used for commercial or industrial purpose, including but not limited to be used in
commercial or industrial site, rental and any other types of income earning, the original
One(1)-Year Warranty will be expired and becomes Thirty(30) days instead, the parts will be free
during this period.
6500W Generator
GPA will provide all parts for replacement in whole lifetime of the product, material
cost and transportation cost will apply if it is beyond of warranty period or not covered by
the warranty policy.
3, Repair/Replacement Warranty
GPA warrants to the original purchaser that the mechanical and electrical components will
be free of defects in material and workmanship for a period of the 1st year from the original
date of purchase for Two(2)-Year Warranty items household use. Parts are always free
during warranty period. Transportation charges for the unit repair or replacement under this
warranty will be sole responsibility of the consumer. This warranty only applies to the
original purchaser only and is not transferable.
Contact GPA's Service Center and GPA will troubleshoot any issue via phone (Toll-Free:
will, at its option, authorize evaluation, repair or replacement of the defective parts or
components at a GPA Service Center. GPA will provide you with a case number for
warranty service. Please keep it for future reference. Repairs or replacements without prior
authorization, or at an unauthorized repair facility, will not be covered by this warranty.
4, Return Policy and Procedure
Defective Return
If the defective unit can not be repaired by the authorized repair center and the unit was
within one (1) year, GPA will make a decision, on GPA sole options, either replace it with an
equivalent or return it to GPA and consumer will get refund. The refund amount will be
determined by the used time as below:
- Within thirty (30) days from the original purchasing date, full amount will be refunded.
- For Two(2)-Year Warranty items household use only, from thirty-one (31 days) but within
one (1) year from the original purchasing date, the refund proportion will be determined by
100% minuses its actual using months divided by twelve (12).
Formula: Refund Proportion = 100%-number of used month/12*100%
Remorse Return
If consumer wants to return due to consumer’s mind changing or any other non-quality
reason, which is called Remorse Return, and the unit is in its original packing condition or
consumer opened the original package but never fill the fuel and/or oil into the unit,
and the unit could be repacked properly, within thirty (30) days from the original purchasing
date, GPA will provide a Return Goods Authorization number (RGA #) to the retailer to accept
the return for refund. Consumer will pay the return freight and 15% of the retail price (excluding
tax) for re-stock fee. The consumer should contact the retailer with GPA’s RGA# and will get
remaining amount refunded after the return is received by GPA. The return address will be
noted by GPA when the RGA# is provided.
Attention please:
Do Not Return The Unit To The Place Of Purchase even unless the retailer / distributor has a
certain agreement with GPA in written.
All refund will be issued in terms of Credit Memo (CM) to the retailer/distributor, and the
consumer will get refund from the original store.
5, Warranty Exclusions
This warranty does not cover the following repairs and equipment:
Normal Wear and Tear
Products with mechanical and electrical components need periodic parts and service to
perform well, including but not limited, filter elements, o-rings, spark plug, rubber mounts, etc.
This warranty does not cover repair when normal use has exhausted the life of a part or the
equipment as a whole.
Installation, Use and Maintenance
--This warranty will not apply to parts and/or any labor of installation.
--This warranty will not apply to parts and/or any labor if the product is deemed to have been
misused, neglected, involved in an accident, abused, loaded beyond the product's limits,
modified, installed improperly or connected incorrectly to any electrical component.
--Normal maintenance is not covered by this warranty and is not required to be performed at a
facility or by a person authorized by GPA.
* Except as otherwise stipulated in any of the following enclosed Emission Control System
Warranties (if applicable) for the Emission Control System: U.S. Environment Protection Agency
(EPA), California Air Resources Board (CARB) and/or Environment Canada (EC).
Other Exclusions
This warranty excludes:
–Cosmetic defects such as paint, decals, etc.
–Accessory parts such as starting batteries, tools and storage covers.
6500W Generator
–Failures due to acts of God and other force majeure events which beyond the manufacturer's
control.
–Problems caused by parts that are not original Green-Power America (GPA) parts.
When applicable, this warranty does not apply to products used for prime power in place of a
utility.
6, Limits of Implied Warranty and Consequential Damage
Green-Power America (GPA) disclaims any obligation to cover any loss of time, freight, or any
incidental or consequential claim by anyone due to using this generator. THIS WARRANTY AND
THE ATTACHED U.S. EPA, CARB and/or EC EMISSION CONTROL SYSTEM WARRANTIES
(IF APPLICABLE) ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
A unit provided as a replacement will be subject to the warranty of the original unit. The length of
the warranty governing the exchanged unit will remain calculated by reference to the purchase
date of the original unit.
This warranty gives you certain legal rights which may change from State to State. Your
State may also have other rights you may be entitled to that are not listed within this
warranty.
Contact Information
www.green-poweramerica.com
Customer Service
Mon – Fri 8:00 AM – 5:00 PM (EST)
Toll Free: 1-888-834-4218
341 fl oz or 1.16 Quart (US liquid)
Two 120V 20A NEMA 5-20 Receptacle
One 120V 30A NEMA L5-30 Receptacle
One 120/240V 30A NEMA L14-30 Receptacle
158lbsCase Weight 165lbs
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87+
GN6500CW GN6500CEW
22A 22A
5300W
Type n/a 12V 1.6Ah
Lithium Ion Battery
5300W
6500W 6500W
306CC
Fuel grade
6500W Generator
6500W Generator
6500W Generator
6500W Generator
6500W Generator
6500W Generator
INSTALLING FEET TO FRAME
1.
2. Place a piece of cardboard or other soft material to
tip the generator onto, to protect the frame paint
and prevent the generator from sliding. Tip the
generator onto the side.
3. Install the support foot to the frame using M8
INSTALLING WHEELS TO FRAME
1. Insert axle to the frame,and install the pin to lock
it in place.
Install the wheel through the axle,then install the
gasket and pin o lock it in place.
2.
3. Repeat previous steps on other wheel.
Figure 2 -Wheel Assembly
Figure 1 -support Assembly
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