Gainscha GI-6404T Series User manual

INTELLIGENT SERIES
GI-2408T / GI-3406T / GI-6404T Series
4" Industrial Thermal Transfer Barcode Printer
USER’S
MANUAL
Ver.1.1.0

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations.
For more information, please browse our website：http://www.gainscha.com.tw

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Contents
1. Introduction................................................................................................................................................................4
1.1 Product Introduction.......................................................................................................................................4
1.2 Product Features............................................................................................................................................... 6
1.2.1 Printer Standard Features.....................................................................................................................6
1.2.2 Printer Optional Features......................................................................................................................8
2. Operations Overview..............................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................9
2.2 Printer Overview............................................................................................................................................. 10
2.2.1 Front View..................................................................................................................................................10
2.2.2 Interior View............................................................................................................................................. 11
2.2.3 Front View..................................................................................................................................................12
2.2.4 Rear view.................................................................................................................................................... 17
3. Setup........................................................................................................................................................................... 18
3.1 Setting up the Printer................................................................................................................................... 18

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3.2 Install Printer Driver (all series)................................................................................................................ 19
3.3 Loading the Ribbon.......................................................................................................................................23
3.3.1 Loading the Ribbon...............................................................................................................................23
3.3.2 Ribbon loading path.............................................................................................................................24
3.4 Loading the Media.........................................................................................................................................25
3.4.1 Loading the Media.................................................................................................................................25
3.4.2 Media loading path...............................................................................................................................26
3.5 Loading the Peeler (Dealer options)......................................................................................................27
3.5.1 Loading the Media.................................................................................................................................30
4. Adjustment Knob.................................................................................................................................................. 31
4.1 Print Head Pressure Adjustment Knob.................................................................................................31
4.2 Vertical position adjustment knob on the right side of the print head................................ 31
4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles.............................................................32
5. Button Functions................................................................................................................................................... 36
5.1 Regular Button Functions...........................................................................................................................36
5.2 Power-on Utilities...........................................................................................................................................37

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6. PrinterUtility.............................................................................................................................................................38
6.1 Start the PrinterUtility.................................................................................................................................. 38
6.2 Printer Function...............................................................................................................................................39
7. LCD Menu Function for GI-2408T, GI- 3406T, GI-6404T Series (Empower)...............................40
7.1 Enter the Menu................................................................................................................................................40
7.2 Menu Overview............................................................................................................................................... 41
8. Communication interfaces……………………………………..……………………………………………………………45
9. Troubleshooting.................................................................................................................................................... 47
9.1 Common Problems........................................................................................................................................47
10. Maintenance......................................................................................................................................................... 49
11. Revise History.......................................................................................................................................................50

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The new high-performance GI Series was designed to deliver the cleanest and high quality
barcodes. It features a die-cast print mechanism housed in a very strong yet lightweight
cabinet. This new design results in a more durable printer that is suited for your most
heavy-duty demand cycles.
There have T Series, and includes 203 dpi / 300 dpi series, which can be applied to printing
very small 2D barcodes, graphics, fine print and other ultrahigh-resolution images.
The T Series standard printers are loaded with standard features including four color lights and
two menu buttons; The T Series empower printers are loaded with standard features including
a 4.3” color touch display and one menu button, support for 450 meter long ribbons, 8” OD
media rolls, built-in Ethernet, 1 or 3 USB hosts for keyboard and scanner connections, USB 2.0,
serial interfaces, optional internal Bluetooth module and WIFI module.
Fonts and bar codes can be printed in four directions. This model has a built-in high-quality
and efficient True Type Font engine. With a flexible firmware design, users can also download
True Type Font from the computer to the printer's memory. In addition to scalable fonts, eight

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different sizes of alphanumeric maps (bitmap font) are provided.
To print label formats, please refer to the instructions provided with your labeling software,
available on Gainscha website http://www.gainscha.com.tw。
Applications
o Manufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
Compliance labels
Logistics management labels
Electronics labels
Industrial-duty Printing
o Parcel Post
Shipping/ Receiving Labels
o Healthcare
Patient Identification
Pharmacy
Specimen Identification
o Retail Marking
Price tags
Shelf labels
Jewelry tags
Asset management labels
Care labels
o Small Office/ Home Office

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1.2 Product Features
1.2.1 Printer Standard Features
MODEL
GI-2408T
GI-3406T
GI-2408T
GI-3406T
GI-6404T
Grade
Standard
Standard
Empower
Empower
Empower
Resolution
8dots/mm
(203DPI)
12dots/mm
(300DPI)
8dots/mm
(203DPI)
12dots/mm
(300DPI)
23.6 dots/mm
(600DPI)
Printing Method
Thermal Transfer &Direct Thermal
Max. print
speed
203mm(8”)/
second
152mm(6”)/
second
203mm(8”)/
second
152mm(6”)/
second
102mm(4”)/
second
Max. print
width
104 mm (4.1“)
108.4 mm
(4.27“)
104 mm (4.1“)
108.4 mm
(4.27“)
105.64 mm
(4.16“)
Max. print
length
2,286mm (90“)
1,016mm (40“)
2,286mm (90“)
1,016mm
(40“)
1,016mm (40“)
CPU
400 MHZ, 32 bits, ARM9
Memory RAM
128 MB SDRAM
256 MB SDRAM
128 MB SDRAM
Memory ROM
128 MB Flash Memory
256 MB Flash Memory
128 MB Flash
Memory
Interface
•USB 2.0 High Speed 480Mbps
•USB Host 2.0, for scanner or PC keyboard
•RS-232
•Internal Ethernet 10/100Mbps
•Internal Bluetooth 4.0 (factory option)
•Internal WiFi (factory option)
Real Time
Clock
Standard
Buzzer
Standard
Dealer options
•Guillotine cutter (full cut or partial cut)
•Peeler
Sensors
•Gap transmissive sensor (position adjustable)

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•Black mark reflective sensor (position adjustable)
•Head open sensor
•Ribbon out sensor
•Label begin sensor
Power
Internal universal switching power supply
Input: AC 200-240V, 1.5A, 50-60Hz, Output: DC 24V, 5A, 120W
User Interface
•1 power switch
•2 buttons (Feed & Pause)
•4 LEDs (Online, Error,
Ribbon, Communication
status)
•Capacitive Touch Screen, TFT LCD 4.3" 16 bits
Color, 272 x 480 pixels, with back lights
•1 power switch, 1 buttons (Feed), 1 LEDs
(Online, Error, Ribbon status)
Internal fonts
•8 alpha-numeric bitmap fonts
•True type font engine (need download scalable font file)
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128,
Codabar, EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode,
Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer
language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Ribbon
450 M long, max. OD 105 mm, 1” core (ink coated outside)
Ribbon width
Max.115mm (4.5”)
Media type
Continuous, die-cut, black mark, fan-fold (outside wound)
Media width
20~ 120 mm (0.78“ ~ 4.72“)
Media
thickness
0.06~0.254mm (2.36 ~ 10 mil)
Media core
diameter
25.4 mm ~ 76.2 mm (1” ~ 3”)
Label roll
capacity
203 mm (8“) OD
Label length
5 ~2,286 mm
5 ~1,016 mm
5 ~2,286 mm
5 ~1,016 mm
5 ~1,016 mm

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1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
Internal Bluetooth module in front panel
○
○
Internal WIFI module in front panel
○
○
Peel-off module assembly
○
○
Textile Care Cutter
○
NOTE：Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with
glue.
(0.2“ ~ 90“)
(0.2“ ~40“)
(0.2“ ~ 90“)
(0.2“ ~40“)
(0.2” ~40”)
Physical
dimension
425mm(L)*255mm(W)*265mm(H)
Net Weight
9.65kg
Enclosure
Die-cast based print mechanism/Metal cover with large clear media view window
Safety
regulation
FCC Class A (Voltage specification is 110V, 200V is not supported), CE Class A, CCC,
BIS, CB
Environment
condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environmental
concern
Comply with RoHS, REACH, WEEE
Accessories
•Windows labeling software CD disk
•Quick start guide
•USB cable
•Power cord

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One quick installation guide
One power cord
One Windows labeling
software/Windows driver CD disk
One USB interface cable
One pair of one core ribbon samples
One core coated art paper roll
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
(Standard) GI-2408T and GI-3406T Series
(Empower) GI-2408T, GI- 3406T, GI-6404T Series
1
3
2
4
1
3
2
4
1. Media view window
2. Printer cover handle
3. Paper exit chute
4. Front panel buttons
and indicator
1. Media view window
2. Printer cover handle
3. Paper exit chute
4. LCD display

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2.2.2 Interior View
All Series
1. Ribbon rewind spindle
2. Print head pressure position
adjustment knob
3. Print head release lever
4. Ribbon supply spindle
5. Label roll guard
6. Label supply spindle
7. Ribbon sensor
8. Ribbon guide bar
9. Damper
10.Vertical position adjustment
knob on the right side of the
print head
11.Print head
12.Front label guide
13.Platen roller
14.Black mark and Gap sensor
1
2
3
4
5
6
7
8
9
11
12
13
14
10

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2.2.3 Front View
(Standard) GI-2408T and GI-3406T Series(Contains LED indicator’s function introduction)
LED Indicator
Event
Description
Thermal transfer
mode ready
Blue(ONLINE) and Green(RIBBON) solid, and the device is ready to use.
1. ONLINE
2. RIBBON
3. ERROR
4. Comm.
5. PAUSE
6. FEED
1
2
3
5
4
6

13
Direct thermal
mode ready
Blue(ONLINE) solid, and the device is ready to use.
Open cover
When the cover is open, a beep sound will be made, and Blue(ONLINE),
Red (ERROR), and Green(RIBBON) will flash.
PAUSE
Press the PAUSE button. When the Blue(ONLINE) flash, the printer will
pause.
FEED
Press the FEED button to print as per demand, Blue(ONLINE) will flash.
Out of paper
When out of paper, a beep sound will be made, and Red(ERROR) flash
Out of ribbon
When out of ribbon, a beep sound will be made, and Red(ERROR) solid，
Green(RIBBON) flash
Label gap/black
mark error
When label gap/black can’t be found, a beep sound will be made, and
Red(ERROR) Blue(ONLINE) flash
Cutter error
When cutter can’t be found, a beep sound will be made, and
Blue(ONLINE)、Red(ERROR) Both flash alternately, flash with
Green(RIBBON)
Print head
overheated
When print head overheated ,a beep sound will be made, and
Blue(ONLINE)and Red(ERROP) alternately flash
Other errors
When other errors ,a beep sound will be made, and Red(ERROP) and
Green(RIBBON) alternately flash

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Ethernet ready
When the RJ45 network cable is plugged in and the connection is normal,
the Orange(COMM) flash
WIFI ready
When the WIFI’s AP or STA mode is connected, the orange(COMM) solid
Ethernet+WIFI
ready
When the RJ45 network cable is plugged in, and the connection is
normal, and the WIFI’s AP or STA mode is connected, the orange
(COMM) will be solid for 2 seconds and the orange(COMM) flash.

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(Empower) GI-2408T , GI- 3406T，GI-6404T Series (Contains LCD monitor operation
introduction)
Printer
status
FE Ver: printer firmware
version
Emulation: Simulation
instruction category
ETH IP: Ethernet IP
address
WIFI IP: Wi-Fi IP address
time/dat
e
Printer
model
1. LED Indicator
(ONLINE)
2. FEED or PAUSE
BUTTON
1
2

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Operation buttons
Buttons
Function
FEED or PAUSE button
In the ready state, press this button, the machine will spit a sheet
of paper, in the printing state, press this button, the machine will
stop immediately, in the error state, press this button, the
machine will cancel the error state and restore printing function.
Main page icons
Indicated icon
Indication
Ethernet is connected
Wi-Fi device is ready
Bluetooth device is ready
USB HID is connected，ex: USB scanner、USB keyboard
Thermal transfer mode，use ribbon function
FEED

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2.2.4 Rear view
All series
1
2
3
4
5
6
7
1. Ethernet 10/100Mbps
interface
2. RS-232 interface
3. USB interface
4. USB host (For USB
keyboard or scanner)
5. Power switch
6. Power cord socket
7. External label entrance
chute

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3. Setup
3.1 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug
the power cord into a properly grounded power outlet.
NOTE:
*Please switch OFF printer power prior to plugging in the power cord to printer power jack.
*The interface picture here is for reference only. Please refer to the product specification for the interfaces
availability.