Gainscha GX-2408T Series User manual

GX-2408T / GX-3406T / Series
Direct Transfer / Thermal Transfer
Barcode Printer
User’s Manual
Ver.1.1.2

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations.
For more information, please browse our website：http://www.gainscha.com.tw

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Contents
1. Introduction................................................................................................................................................................3
1.1 Product Introduction.......................................................................................................................................3
1.2 Product Features............................................................................................................................................... 5
1.2.1 Printer Standard Features.....................................................................................................................5
1.2.2 Printer Optional Features......................................................................................................................8
2. Operations Overview..............................................................................................................................................9
2.1 Unpacking and Inspection........................................................................................................................9
2.2 Printer Overview............................................................................................................................................. 10
2.2.1 Front View..................................................................................................................................................10
2.2.2 Interior View............................................................................................................................................. 10
2.2.3 Front View..................................................................................................................................................11
2.2.4 Rear View....................................................................................................................................................11
3. Setup........................................................................................................................................................................... 12
3.1 Setting up the Printer................................................................................................................................... 12
3.2 Install Printer Driver...................................................................................................................................... 13
3.3 Loading the Ribbon.......................................................................................................................................16
3.4 Loading the Media .......................................................................................................................................17
3.4.1 Loading the media roll.........................................................................................................................17

2
3.4.2 Ribbon and print media loading diagram.................................................................................. 17
3.4.3 External Label Roll Mount Installation (Optionality)............................................................. 18
4. LED and Button Functions.................................................................................................................................19
4.1 LED Indicator.................................................................................................................................................... 19
4.2 Regular Button Functions...........................................................................................................................21
4.3 Power-on Utilities...........................................................................................................................................22
5. PrinterUtility.............................................................................................................................................................23
5.1 Start the PrinterUtility.................................................................................................................................. 23
5.2 Printer Function...............................................................................................................................................24
6. Communication Interfaces……………..………………………………………………………………………………..….24
7. Troubleshooting.................................................................................................................................................... 26
7.1 Common Problems........................................................................................................................................26
8. Maintenance............................................................................................................................................................28
9. Revise History..........................................................................................................................................................29

3
1. Introduction
1.1 Product Introduction
Thank you for purchasing a Gainscha bar code label printer.
The GX-2408T/GX-3406T series printer features the single motor that is capable of handling
a large capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5”
interior label capacity is not enough, the GS-series can accommodate an external media roll
mount for 8” OD rolls of labels designed for standard industrial label printers.
To meet the various printing requirements, the GX-2408T/GX-3406T series provides
different memory capacity. Moreover, the GX-2408T/GX-3406T series have optional peel-off
and cutter kits for users to purchase. The movable black mark sensor design can accept a
wide range of label media. All of the most frequently used bar code formats are included.
Fonts and bar codes can be printed in any one of the four directions.
The GX-2408T/GX-3406T series printer is built-in the flexible firmware design. User can
download various printer commands to meet your work demand. Please refer to the types of
printer commands up to the specification.
By integrating rich features, it is the most cost-effective and high-quality printer in its class!
With the most cost-effective and high-quality, the GX-2408T/GX-3406T series printer
provides multiple functions, and it will be your best choice!
Please refer to Gainscha website includes the instructions for your labeling software to print
label format：http://www.gainscha.com.tw

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Applications
Manufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
Healthcare
Patient Identification
Pharmacy
Specimen Identification
Parcel Post
Shipping/ Receiving Labels
Small Office/ Home Office
Retail Marking
Price tags
Shelf labels
Jewelry tags

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER
MODEL
GX-2408T
GX-3406T
GX-2408T
GX-3406T
Grade
Standard
Standard
Empower
Empower
Resolution
8dots/mm(203DPI)
12dots/mm(300DPI)
8dots/mm(203DPI)
12dots/mm(300DPI)
Printing
Method
Thermal Transfer &Direct Thermal
Max. print
speed
203mm(8”)/second
152mm(6”)/second
203mm(8”)/second
152mm(6”)/second
Max. print
width
104 mm (4.1“)
108.4 mm (4.27“)
104 mm (4.1“)
108.4 mm (4.27“)
Max. print
length
25,400 mm (1,000“)
11,430 mm (450“)
25,400 mm (1,000“)
11,430 mm (450“)
Enclosure
Clamshell with double-walled plastic
CPU
400 MHZ, 32 bits, ARM9
Memory
RAM
128 MB SDRAM
256 MB SDRAM
Memory
ROM
128 MB Flash Memory
256 MB Flash Memory, 512 MB(Option)
Interface
• USB 2.0 High Speed 480Mbps
• USB Host 2.0, for scanner or PC keyboard
• Internal Ethernet 10/100Mbps
• RS-232
• Internal Bluetooth 4.0 (factory option)
• Internal WiFi (factory option)
Real Time
Clock
Standard
Buzzer
Standard
Dealer
options
• Guillotine cutter (full cut and partial cut)
• Peeler
Sensors
• Head open sensor, Ribbon end sensor, Reflective sensor (moveable), Transmissive sensor
(moveable)
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W

6
User
Interface
• 1 power switch
• 1 button (Pause & Feed)
• 4 LEDs (Online blue, Error red, Ribbon
green, Communication orange)
•1 power switch
•1 button (Pause & Feed)
•1 LED (Press-key white)
4.3” TFT-LCD 480x272 dots with Capacitive touch
panel
Internal
fonts
• 8 alpha-numeric bitmap fonts
• True type font engine (need download scalable font file)
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar,
EAN/JAN-8, EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer
language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Ribbon
300 M long, max. OD 67 mm, 1” core (ink coated outside)
Ribbon
width
30 mm ~ 110 mm (1.18” ~ 4.3”)
Media type
Continuous, die-cut, black mark, fan-fold (outside wound)
Media
width
20~ 118 mm (0.7“ ~ 4.6“)
Media
thickness
0.06~0.254mm (2.36 ~ 10 mil)
Media core
diameter
25.4 mm (1”)
Label roll
capacity
127 mm (5“) OD
Label
length
5 ~25,400 mm
(0.2“ ~ 1,000“)
5 ~11,430 mm
(0.2“ ~450“)
5 ~25,400 mm
(0.2“ ~ 1,000“)
5 ~11,430 mm
(0.2“ ~450“)
Physical
dimension
290.7mm(L)*211mm(W)*192.3mm(H)
Net Weight
2.56kg
Safety
regulation
FCC Class A, CE Class A, CCC, BIS, CB
Environme
nt
condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environme
Comply with RoHS, REACH, WEEE

7
ntal
concern
Accessories
• Windows labeling software CD disk
• Quick start guide
• USB cable
• Power cord
• 1” ribbon spindle x 2 for 300M ribbon
• External universal switching power supply
Limited
warranty
User
options

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1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
External Label holder
O
Peeler module
O
Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
O
Regular full/partial cutter (TextileCare Cutter)
O
RS-232 (D-Sub9 pins)
O
O
Ethernet 10/100 Mbps (RJ-45)
O
O
NOTE：
Except for the linerless cutter, DO NOT use all regular/heavy duty/care label cutters to cut on media with glue.

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please retain
the packaging materials in case you need to reship the printer.
Unpacking the printer, make sure you have all parts shown below.
One printer unit
One quick installation guide
One power cord
One universal switching power supply
One Windows labeling software CD disk
One USB interface cable
Two 1” core ribbon shaft
(for 300m ribbons)
One sample ribbon
One Label roll
If any part is missing, please contact the Customer Service Department of your purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
2.2.2 Interior View
1. Top cover
2. Release latch
3. Ribbon holder
4. Label paper fixing holder
5. Media guide
6. Gap sensor
7. Black mark sensor
8. Platen roller
1. ONLINE indicator
2. ERROR indicator
3. RIBBON indicator
4. COMM. indicator
5. PAUSE button
6. FEED button
1
2
3
4
5
6
1
2
4
5
6
8
3
7

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2.2.3 Front View
2.2.4 Rear View
1. Paper tearing edge
2. Front bezel;
Accessory assembly ( Cutter / Peeler)
1
2
1. DC Power Jack
2. USB interface
3. USB host
(For HID keyboard or scanner)
4. RJ-45 Ethernet interface (Optional)
5. RS-232 interface (Optional)
6. External paper entrance
6
2
1
4
3
5

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3. Setup
3.1 Setting up the Printer
Place the printer on a flat, stable surface, then follow the steps below:
1. Connect the cord from the power supply into the rear of the printer.
Then, plug the other end of the power cord into a power outlet.
2. Connect the printer to the computer with the provided USB cable.
3. Turn the power switch on. (The “-” is the ON position; the “○” is the OFF position.)
NOTE：
*Make sure the power switch is set to OFF position before plugging the power cord into the DC power jack.
*The interface of printer shown in picture may have some differences from the model you purchased. As for
the actual interface, please refer to the product specification.

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3.2 Install Printer Driver
1. Read the license agreement, click [I accept
the terms in license agreement], and click
[Next].
2. Select a installation directory and click [Next].
3. Click [Finish].
4. Go to installation process, please click [Install
Printer Driver], and then click [Next].

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5. Click [Other] and click [Next].
6. Select printer model name, and click [Next].
7. Please use a USB cable to connect the
printer to the computer. Click the corresponding
USB interface, and click [Next].
8. Enter a name for this printer, and click [Next].
9. Click [Finish].
10. The installation is completed, please click

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[Close].
11. Users can check whether the installation is
completed through the following steps:
a. In Windows 10, check from [Windows
Settings] → [Devices] → [Printers and
Scanners].
b. Check from [Control Panel] → [Devices and
Printers].
12. Users can change printer interface through
the following ways:
a. In Windows 10, [Windows Settings] →
[Printers and Scanners] → [Devices] → select
the corresponding printer model →
[Management] → [Printer Content] → [Port] to
change different USB port / COM port as per
need.
b. From [Control Panel] → [Devices and
Printers] → select the corresponding printer
model → right-click → [Printer Content] → [Port]
to modify it.

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3.3 Loading the Ribbon
1. Insert the ribbon shaft into a new ribbon.
2. Load the left side of ribbon shaft first, then
the right side.
3. Press the button to open the ribbon
holder.
4. Insert the ribbon shaft into the empty
ribbon core.
5. Load the left side of ribbon shaft first, then
the right side.
6. Pull out the ribbon and stick it on the
empty roll. Rotate it until the black area
covers the print head smoothly.
7. Put the ribbon holder back.
8. Close the top cover of the printer carefully.
Press the cover until it clicks.

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Print media
Empty ribbon roll
Ribbon
3.4 Loading the Media
3.4.1 Loading the media roll
3.4.2 Ribbon and print media loading diagram
1. Pull the release latches towards you to lift
and open the cover.
2. Load print media into the printer; adjust
the paper guide to be the same width of
print media.
3. Pull out the print media till it pass gap
sensor and cutter or peeler (cutter and
peeler are optional).
Paper guide
Gap & black mark sensor
Print head

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3.4.3 External Label Roll Mount Installation (Optionality)
1. Mount the external label roll mount to the
bottom of the printer.
2. Feed the media through the rear external
label entrance chute. Then, close the top
cover carefully.
Note：When using the Gainscha External Label holder, the 1” core label spindle only supports a
radius of 12 cm / 2” core label spindle only supports a radius of 10 cm / 3” core label
spindle only supports a radius of 8.5 cm