Galaxy VDR 14/100 User manual

SAVE THIS MANUAL
Use plastic bag and tie provided, to hang manuals nearby
the softener for future reference.
XWarranty
XStart Up / Setting Timer
XHow It Works
XCare Of
XSpecifications
XRepair Parts
GALAXY
VDR 14/100
Water Softener
OWNER’S
MANUAL
Caution:
Read and Follow
All Safety Rules and
Operating Instructions
Before First Use of
This Product.
If you have questions when
installing, operating or main-
taining your softener, and
when setting the timer, call
your local dealer.
EcoWater Systems Europe Version 01--2006
Geelse Weg 56
2250 Olen
Bel
g
ium

FACTS AND FIGURES
2
FACTS AND FIGURES TO KEEP
Fill in the blanks below and keep this book in a safe
place so you always have these facts.
Water Softener Model No.1
Serial Number/ Date code1:
Date Installed
Water Hardness ∞fH or ∞dH
Iron Content Parts Per Million
1pH Taste And/Or Odor
Water Pressure Bar
Water Flow Rate l/min
1See the rating decal, located on the rim, under the
salt hole cover.
European Directive 2002/96/EC requires all electrical and electronic
equipmenttobedisposedofaccordingtoWasteElectricalandElectronicEquip-
ment (WEEE) requirements. This directiveor similarlaws are in placenationally
and can vary fromregion to region. Please referto yourstate andlocallawsfor
proper disposal of this equipment.

TABLE OF CONTENTS
3
PAGE
NO.
SECTION 1 SOFTENER START UP
A. SAFETY GUIDES 4
B. CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL 5
C. PROGRAM THE TIMER 6-8
D. SANITIZING THE WATER SOFTENER 9
E. FILL THE STORAGE TANK WITH SALT 10
SECTION 2 HOW YOUR WATER SOFTENER WORKS
A. FACE PLATE TIMER FEATURES 11
B. SOFT WATER SERVICE AND REGENERATION 12-14
SECTION 3 CARE OF YOUR SOFTENER
A. SALT…REFILLING STORAGE TANK, SALT BRIDGE 15
B. KEEPING THE WATER SOFTENER CLEAN 16
C. KEEP THE SOFTENER FROM FREEZING 17
D. HELPFUL HINTS CHECKLIST 18
SECTION 4 OTHER THINGS TO KNOW
A. DIMENSIONS/SPECIFICATIONS 19
SECTION 5 SERVICE TECH INFORMATION
A. TROUBLESHOOTING 20-23
B. ROTARY VALVE SERVICE 24
C. WATER FLOW THROUGH THE SOFTENER VALVE 25-27
SECTION 6 REPAIR PARTS 29-32

WATER SOFTENER START-UP
SECTION 1
4
1A. SAFETY GUIDES
VRead all steps, guides and rules carefully be-
fore installing and using yournew watersoftener.
Follow all steps exactly to correctly install. Fail-
ure to follow themcould cause personal injury or
property damage. Reading this book will also
help you to get all of the benefits from yourwater
softener.
VYour water softener will remove hardness min-
erals and “clear water” iron from water, up to the
limits shown on page 18. It will not remove other
types of iron, acids, tastes and odors, etc. It will
not purify polluted water or make it safe to drink.
VProtect the softener and piping from freezing.
Damage from freezing voids the softener warran-
ty. See page 16.
CAUTIONS
PLEASEREADANDCOMPLYWITH THEFOL-
LOWING GUIDES TO PREVENT DAMAGE TO
THE SOFTENER OR OTHER PROPERTY,
PERSONAL INJURY, OR POSSIBLE FATAL
SHOCK.
VTHIS SOFTENER WORKS ON 24 VAC
VOLTS ONLY. BE SURE TO USE THE TRANS-
FORMER INCLUDED, AND PLUG IT INTO A
220--240V/50Hz OUTLET.
VUnplug the transformer right away if the
power cable should become damaged or
frayed. Make repairs before plugging back
into the power outlet.
VAlways unplug the softener from electrical
power before removing outer valve covers.
IMPORTANT: Salt is used to recharge the mineral in your
water softener...see page 9. Before shipping, the mineral
is factory pretreated with salt. Before using water from
this softener, be sure to do the sanitizing procedures and
start a recharge (page 8), to flush salt from it.

WATER SOFTENER START-UP
SECTION 1
5
1B. CHECK LIST OF ALL STEP-BY-STEP GUIDES TO INSTALL
Refer to the Installation Manual, for step-by-step
guides.
To be sure you have done all the steps to install
the softener, read the following list. Page num-
bers referred to are in the Installation Manual.
Is the house water flow going INTO the soft-
ener valve INLET? Trace piping to be sure.
See pages 10 and 11 of the installation manual
Is the plumbing bypass valve (or 3 valves) set
for SERVICE? See page 18 of the installation
manual.
Isthevalvedrainhoseconnectedtheright
way, and without sharp bends or kinks that
could stop or reduce water flow? See page 16
of the installation manual.
Is the softener power cable connected to the
transformer…and is the transformer
plugged into an inside, 220 - 240V-50Hz elec-
trical outlet. See page 20 of the installation
manual.
Be sure to restart the water heater. See page 20
of the installation manual.
Note: If applicable set the hardness bleed
screw of the bypass to the desired residual
hardness.
BRASS BYPASS
VALVE
PLASTIC BYPASS
VALVE
3 -- VALVE
BYPASS
WATER
HEATER

WATER SOFTENER START-UP
SECTION 1
6
1C. PROGRAM THE TIMER
FIG. 1
Galaxy
VDR 14/100
When the transformer is plugged in, the model
code SC20 shows in the face plate display for a
few seconds, followed by a test number (exam-
ple: S4.0). After the test number, 12:00 AM begins
to flash. PRESENT TIME and RECHARGE
TONIGHT show at the bottom of the display.
NOTE:
If SC - - flashes in the display, press the UP
button (FIG. 1) until SC20 does show. Then press
the SELECT button to display the flashing 12:00
AM. If other than SC20 shows, when the
transformer is plugged in, please seepage17to
reset.
SOUND “BEEPER”: A “beeper” sounds while
pressing buttons for timer set-up. One beep
signals a change in the face plate display.
Repeated beeps means the timer will not accept a
change from the button you have pressed, telling
you to use another button. For example, while
setting the hardness (step 2), the beeper sounds
repeatedly when the display reaches 1 using the
DOWN button, or the highest hardness setting
using the UP button.
1. SET PRESENT TIME OF DAY:
NOTE:
If the words…PRESENT TIME do not show
in the display, press the SELECT button (FIG.
1) until they do.
QPress the UP/DOWN buttons to set the
present time. Press UP to move the display
ahead; press DOWN to move the time backward.
If the present time is between
noon and midnight, be sure PM
shows.
If the present time is between
midnight and noon, be sure AM
shows.
NOTE:
Each press of the UP/DOWN buttons changes
the time by 1 minute. Holding the buttons in
changes the time 32 minutes each second.

WATER SOFTENER START-UP
SECTION 1
7
1C. PROGRAM THE TIMER
2. SET WATER HARDNESS NUMBER:
QPress the SELECT button once todisplay 15
(flashing) and HARDNESS. The hardness is
set in gpg. To recalculate from ∞dor∞Fuse
following conversion. 1gpg = 0.959 ∞d = 1.71
∞F= 171 ppm
The grains per gallon (gpg)
hardness of your water supply is
on your water analysis report.
Be sure to enter water test results
on page 2, for future reference.
NOTE:
If your water supply contains iron, compensate
for it by adding to the water hardness number.
For example, assume your wat er is 15 gpg hard and
contains2 ppmiron. Add5 tothehardnessnumber for
each 1 ppm of iron. In this example, you would use 25
foryourhardnessnumber.
15 gpg hardness
2 ppm iron x 5 = 10 +10
(times) 25 HARDNESS NUMBER
QPress the UP/DOWN buttons to set your
waterhardnessnumberinthedisplay.The
DOWN button moves the display to 1. The UP
button moves the display to the highest setting
(see maximum setting for your model in the
specifications).
NOTE:
Each press of the UP/DOWN button changes the
display by 1 between 1 and 25. Between 25 and
the highest number, the display changes 5 at a
time…25, 30, 35, etc. Continuous pressure on the
UP or DOWN button changes the display twice
each second.
3. SETRECHARGE(REGENERATION)TIME:
QPress the SELECT button once to display
2:00 AM (flashing) and RECHARGE TIME.
At the 2:00 AM RECHARGE
TIME setting, the softener be-
gins regeneration (see pages 11
and 12) at 2:00 AM, ending no
later than 4:00 AM. This is a good time in most
households because water is not being used (see
AUTOMATIC BYPASS, page 14). If a different
RECHARGE TIME setting would be better for
your household, do the following.
QPress the UP/DOWN buttons to set the
desired RECHARGE starting hour. Be sure to
observe the AM-PM as you did when setting the
present time of day.
NOTE:
Each press of the UP/DOWN buttons changes
the display 1 hour. Continuous pressure on the
buttons changes the display twice each second.
QPress the SELECT button once again, to
return the present time (steady) of day and
RECHARGE TONIGHT in the display.
4. SET SALT EFFICIENCY
When this feature is ON, the unit will operate at
salt efficiencies of 4000 grains of hardness per
pound of salt ( = 57 ∞Fm3/Kg salt) or higher.
QPress and hold for 3 seconds the SELECT
button until the following screen is displayed.
More information on this particular display is
found in the Troubleshooting Section of the
manual, under Manual Initiated Electronics
Diagnostics.
QOnce in thisdisplay, pressthe SELECTbutton
and one of the following two displays is shown.

WATER SOFTENER START-UP
SECTION 1
8
QPress the UP button to set this feature ON,
press the DOWN button to set OFF. When the
SaltEfficiency is ON,theicon willbe displayedin
the normal run display.
5. MAXIMUM DAYS BETWEEN RE-
CHARGES:
QPress the Select button once again and the
words “Auto RECHARGE” flash in the display.
Usethe UporDownbuttonstosetthenumberof
days between recharges (1 to 15 days are an
available setting).The default setting (Auto)
allowsthe timer to control regeneration frequen-
cy based on water usage readings from the
water meter. It provides the most economical
operation.Youcanseta maximumtime(indays)
between regenerations.
6. SET 97% FEATURE:
By setting to On, unit will automatically recharge
when 97% capacity has been used, at any time
of day. Display toggles between 97 Recharge
and OFF. Use the up or down arrows to toggle
this setting either ON or OFF
7. 12 OR 24 HOUR CLOCK:
Alltime displaysare shown in 24 hr. mode. If the
12 hr (1 to 12 PM and 1 to 12 AM) mode is
disired,use the Up or Down buttons to change
thetimedisplay.
Press the SELECT button once again,to com-
plete initial programming, and RECHARGE
TONIGHT shows in the display.
8. SET ‘‘CLEAN’’ FEATURE:
JPress the SELECT button again. The dis-
play alternates between ‘‘CLEAn’’, and
‘‘OFF’’ (default).
When set to ‘‘CLEAn’’/‘‘ON’’, a backwash is as-
sured after every 1893 liters (500 Gallons) of wa-
ter usage. Backwash is described on page 13.
This cleaning backwash is in addition to the
backwash during recharge. If you have iron in
the water supply, or higher amounts of sedi-
ments (sand, silt, dirt, etc.) you should set this
feature to ON.
JTo set to ON, or to turn off if already on, press
either the UP or DOWN button once. The length
of this extra backwash is 1 minute (default time
setting).
IMPORTANT: Salt is used to recharge the mineral in your water softener...see page 10. Before
shipping, the mineral is factory pretreated with salt. Before using water from this softener,be
sure to do the sanitizing procedures and start a recharge (page 9), to flush salt from it.
Note: The timer can be changed to allow differ-
ent backwash and fast rinse times, if so de-
sired.Eachofthesecanbeadjustedfrom1to
30minutes.

WATER SOFTENER START-UP
SECTION 1
9
1D. SANITIZING THE WATER SOFTENER
Care is taken at the factory to keep your water
softener clean and sanitary. Materials used to
make the softener will not infect or contaminate
your water supply, and will not cause bacteria to
form or grow. However, during shipping, stor-
age, installing and operating, bacteria could get
into the softener. For this reason, sanitizing as
follows is suggested{when installing.
1. Lift the salt hole cover and use a pail or hose
to fill the salt storage tank with at least 4 liters
of water.
2. Remove the brinewell cover (FIG. 2) and
pour about 22 ml,or 1 to 2 tablespoons, of
common 5.25% household bleach (Clorox,
Linco, BoPeep, White Sail, Eagle, etc.) in the
softener brinewell.
3. Press the ON/OFF-HOLD button and holdfor
3 seconds to start a recharge. This first re-
charge does several things.
— It draws the bleach into and through the
softener to sanitize it.
— It fills the salt tank to the water level
needed.
— It gets all the air out of the resin tank.
— It makes the resin bed (see page 12) ready
for service.
NOTES:
This recharge takes about 2 hours.
You can sanitize the softener without or
with salt in the storage tank.
{Recommended by the Water Quality Association. On
some water supplies, thewater softener may needpe-
riodic disinfecting.Sanitizeeitherwithorwithout salt in
the storage tank.
FIG. 2 ADD WATER
Water,
About 4 liters
Brinewell
Cover
(remove and add
about 20 ml. bleach)

WATER SOFTENER START-UP
SECTION 1
10
1E. FILL THE STORAGE TANK WITH SALT
Brine (salt dissolved in water) is needed for each
and every regeneration. The water for making
brine is metered into the salt storage tank by the
softener. However, you must keep the tank filled
with salt.
Fill the tank with NUGGET or PELLET water
softener salt. DO NOT use rock salts, as they
have dirt and sediments that will stop the
softener from working.
Before filling, be sure the brinewell cover is in
place on the top of the brinewell. Salt storage
capacity is shown on page 19.
NOTE:
In humid areas, it is best to fill the storage tank
half-full, and to refill it more often. Salt bridging
(see page 15) occurs more often when conditions
are humid.
WATER SOFTENING SALT WITH IRON RE-
MOVING ADDITIVES — Some salts have an
additive to help the softener handle iron in the
water supply. Although this additive may help
to keep the softener resin clean, it may also
release corrosive fumes that will weaken and
shorten the life of some softener parts.
FIG. 3 ADD SALT
SODIUM INFORMATION: Water softeners us-
ing sodium chloride for regeneration add so-
dium to the water. Persons who are on sodium
restricted diets should consider the added so-
dium as part of their overall sodium intake.
For example, if your water supply is 15 grains
hard (= 14.4 )dH =25.6 )fH), you would have to
drink 3 liters of softened water to consume 335
milligrams of sodium. That is equivalent to
eating 2-1/2 slices of white bread.
Persons who are concerned about their drinking
water should consider a Drinking Water System
that will remove or reduce in excess of 90% of the
sodium and other drinking water contaminants.
YOU HAVE NOW FINISHED THE WATER SOFTENER START-UP. AFTER THE SANITIZING RE-
CHARGE, ON PAGE 9, THE SOFTENER WILL BE GIVING YOU SOFT WATER.

HOW YOUR WATER SOFTENER WORKS
SECTION 2
11
2A. FACE PLATE TIMER FEATURES
EXTRA RECHARGE
Sometimes, a manually started regeneration
(recharge) may be desired, or needed. Two
examples are:
- - You have used more water than usual (guests
visiting) and you may run out of soft water
before the next timer started regeneration.
- - You did not refill the softener with salt before
it was gone.
You can start a regeneration right away, or you
can set the timer to regenerate at the next 2:00
AM (or other preset recharge time). Do the
following.
RECHARGE NOW
JPressthe ON/OFF--HOLDbuttonandhold
for 3 seconds. The softener enters the fill
cycleofregenerationrightaway...thedisplay
shows ‘‘FillinG NOW’’. This
regeneration will last for
about 2 hours. Then, you will
have soft water again.
RECHARGE TONIGHT
QPress and release (DO NOT HOLD) the
ON/OFF-HOLD button. RE-
CHARGE TONIGHT flashes
inthedisplay,andthesoften-
erbeginsregenerationatthe
nextpresetrecharge time.Pressandrelease
the ON/OFF-HOLD button once more if you
decide to cancel the regeneration, and RE-
CHARGE TONIGHT.
PROGRAM MEMORY
If electrical power to the softener goes off, the
time display is blank but the face plate timer
keeps the correct time for about 6 hours. When
electrical power comes on again, you have to
reset the present time only if the display is
flashing. The HARDNESS and RECHARGE
TIME never require resetting unless a change is
desired.
Even if the timer is incorrect after a long power
outage, the softener works as it should to keep
you water soft. However, regenerations may
occur at the wrong time of day until you reset the
timer to the correct time of day.
ERROR CODE
An error code could appear in
thefaceplatedisplayifaprob-
lem occurs in the softener elec-
tronics. If you see an error code
instead of the time of day, please
call you local Galaxy Dealer for
service.
SOFTENER STATUS DISPLAY
1. SERVICE ( PROVIDING
SOFT WATER) POSITION: The
display shows the present time
of day. If ‘‘TURBINE’’ is flash-
ing, soft water is currently in
use.
2. RECHARGE POSITIONS:
A. Fill Cycle - FillinG NOW
shows in the display. If soft wa-
ter is being used, ‘‘TURBINE’’
flashes.
B. BRINING, BACKWASH
AND FAST RINSE CYCLES -
The display shows the minutes
of recharge remaining before re-
turn to soft water service. RE-
CHARGE NOW is also flashing.
NOW
PM
TURBINE
.
.
NOW
TURBINE
.
.
RECHARGE NOW

HOW YOUR WATER SOFTENER WORKS
SECTION 2
12
2B. SOFT WATER SERVICE AND REGENERATION
SERVICE
When the softener is giving you soft water, it is
called “Service”. During service, hard water
comes from the house main water pipe into the
softener. Inside the softener resin tank is a bed
made up of thousands of tiny, plastic resin beads
(FIG. 1). As hard water passes through the bed,
each bead attracts and holds the hardness
minerals. This is called ion-exchanging. It is
much like a magnet attracting and holding
metals. Water without the hardness minerals
(soft water) flows out of the softener and into the
house soft water pipes.
After a period of time, the resin beads become
coated with hardness minerals and they have to
be cleaned. This cleaning is called regeneration
or recharge. Regeneration is started at 2:00 a.m.
by the electronic timer (see page 14). It takes
place in 5 stages or cycles. These are:
FILL
BRINING
BRINE RINSE
BACKWASH
FAST RINSE
1
2
3
4
5
FIG. 1 WATER FLOW THROUGH THE
SOFTENER IN SERVICE
REGENERATION
¡FILL: Salt, dissolved in water, is called brine.
Brine is needed to clean the hardness minerals
from the resin beads. To make the brine, water
flows into the salt storage area during the fill
stage as shown in FIG. 2. Fill cycle length
depends on how much soft water making
capacity you have used since the last regenera-
tion. As you use more water, fill time increases so
more brine is made. The greater amount of brine
cleans more hardness minerals from the resin
bed.
FIG. 2 WATER FLOW THROUGH THE
SOFTENERINFILL

HOW YOUR WATER SOFTENER WORKS
SECTION 2
13
2B. SOFT WATER SERVICE AND REGENERATION
©BRINING: During brining, the brine is moved
from the salt storage area, into the resin tank.
Inside the resin tank, brine cleans hardness
minerals from the resin beads and they are
discharged out the drain. How much brine is
needed to clean the resin depends on:
- - the amount of resin in the softener,
- - how fast the brine goes through the bed.
The nozzle and venturi (FIG. 3) make suction to
take brine from the salt tank and put it into the
resin tank. It keeps the brine flow down to a very
slow rate to get the best resin cleaning with the
least salt.
¢BRINE RINSE: After all of the brine goes into
the resin tank, the brine valve closes. Water
keeps flowing the same way it did during
brining except the brine flow has stopped.
Hardness minerals and brine flush from the
resin tank to the drain. Brining and brine rinse
together vary in length of time they take, relative
to the fill cycle length.
FIG. 3 WATER FLOW THROUGH THE
SOFTENER IN BRINING AND
BRINE RINSE
£BACKWASH: During backwash, water flows
UP through the resin tank (FIG. 4) at a fast rate to
flush iron minerals, dirt and sediments from the
bed and to the drain. The bed lifts and expands
for good cleaning.
FIG. 4 WATER FLOW THROUGH THE
SOFTENER IN BACKWASH
¤FAST RINSE: Backwash is followed by a fast
flow of water down through the resin tank. The
fast flow packs the resin bed and gets it ready for
return to service (FIG. 5).
After fast rinse, the softener returns to service.
Hard water goes into the resin tank where the
resin bed again takes out the hardness minerals.
Soft water goes to the house soft water pipes.
FIG. 5 WATER FLOW THROUGH THE
SOFTENER IN FAST RINSE

HOW YOUR WATER SOFTENER WORKS
SECTION 2
14
2B. SOFT WATER SERVICE AND REGENERATION
AUTOMATIC BYPASS
During the brining, brine rinse and backwash
cycles of regeneration, HARD water goes
through the softener valve and to the house
pipes. If a faucet is opened, hard water is there
foryourneeds.However,youshouldnotuse
HOT water, if possible, because the water heater
will refill with hard water. The softener regener-
ates from 2:00 AM to about 4:00 AM, (you can
change this time. . .see page 7), a time when
water is usually not in use.
If you get up early in the morning and you can
hear the softener regenerating, change the time
setting. Set the recharge time to 12:00 AM or 1:00
AM. Then regeneration will start and end that
much earlier and your water heater will not refill
with hard water if a hot faucet is opened.
ELECTRONICS
Two main parts of the softener’s electronics are
¡a WATER METER, and ©aCOMPUTER.
¡WATER METER — The water meter is in the
softener valve outlet. As water flows through the
meter, it sends electric pulses to the computer.
Thecomputerchangesthepulsestoameasurein
gallons of water. (1 gallon = 3.78 liters)
©COMPUTER — The computer is part of the
circuit board. It is programmed to know the
softener’s capacity (how many hardness miner-
als it will take out of the water before a
regeneration is needed). When starting the
softener on page 7, you set it for the grains per
gallon (gpg) hardness of the water. To recalcu-
late from )dH or )fH use following conversion.
1gpg = 0.959 )dH= 1.71 )fH= 171 ppm
To find a regeneration pattern best for your
needs, the computer uses, (1) water usage from
the meter, (2) hardness setting, (3) softener
capacity, and (4) time since the last regeneration.
The computer always adjusts this pattern to your
water using habits. It works to provide you with
soft water for the longest time and the most
efficient salt usage.
Softening capacity is used as hard water goes
through the softener and hardness minerals are
removed. When the computer determines that
only enough capacity remains to provide soft
water up to the next regeneration starting time
(2:00 AM, or as otherwise set), it will schedule a
regeneration. RECHARGE TONIGHT displays
until the regeneration begins. When the regen-
eration begins, the recharge cycle status displays
show. See page 11.

CARE OF YOUR SOFTENER
SECTION 3
15
3B. SALT…REFILLING STORAGE TANK/BREAKING A SALT BRIDGE
WHEN TO REFILL WITH SALT: Check the salt
level a few weeks after you install the softener
and every week after that. Refill when the
storage tank is about 1/3 full. Never let the
softener use all the salt before refilling. Without
salt, you will soon have hard water.
IMPORTANT:
You will have a loss in softening capacity and
may get partly hard water if less than 25 cm of
salt is in the storage tank.
PLEASE SEE PAGE 10 FOR SALT FILLING DIRECTIONS.
SALT BRIDGE
Sometimes, a hard crust or salt bridge forms in
the salt storage tank. It is usually caused by high
humidity or the wrong kind of salt. When the salt
bridges, an empty space forms between the
water and salt. Then salt will not dissolve (melt)
in the water to make brine. Without brine, the
resin bed does not regenerate and you will have
hard water.
If the storage tank is full of salt, it is hard to tell if
you have a salt bridge. Salt is loose on top, but the
bridge is under it. The following is the best way
to check for a salt bridge.
Salt should be loose all the way to the bottom of
the tank. Hold a broom handle, or like tool, up to
the softener as shown in FIG. 1. Make a pencil
mark on the handle, 2 to 5 cm below the top
height of the rim. Then, carefully push it straight
down into the salt. If a hard object is felt before
the pencil mark gets to the top of the tank, it’s
most likely a salt bridge. Carefully push into the
bridge in a few places to break it. DO NOT TRY
TO BREAK THE SALT BRIDGE BY POUNDING
ON THE OUTSIDE OF THE SALT TANK. YOU
MAY DAMAGE IT.
If the wrong kind of salt made the bridge, take it
out. Then fill the tank with nugget or pellet salt
only.
FIG. 1 SALT BRIDGE
broom handle
push tool into salt
bridge to break
salt
salt bridge
water level
pencil
mark
2--5 cm

CARE OF YOUR SOFTENER
SECTION 3
16
3C. KEEPING THE WATER SOFTENER CLEAN
COVERS
To keep your new Galaxy water softener looking
nice, apply a coat of paste wax and repeat once a
year.Whendusty,wipeitwithadampclothto
keep it sparkling.
NOTE:
Never use cleaners having ammonia or abrasives.
They may scratch and dull the surface.
NOZZLE AND VENTURI
A clean nozzle and venturi (FIG. 2) is a must for the
softener to work right. This small unit moves brine
from the salt storage tank to the resin tank during
regeneration. If it becomes plugged with sand, silt,
dirt, etc., the softener will not work and you will
get hard water.
To get to the nozzle and venturi, remove the
softener top cover. Be sure the softener is in service
cycle (no water pressure at nozzle and venturi),
then turn off the cap from the nozzle and venturi
housing. DO NOT LOSE THE LARGE O-RING
SEAL. Lift out the screen support and screen, then
the nozzle and venturi. Wash and rinse the parts in
warm water until clean. If needed, use a small
brush to remove iron or dirt. Also check and clean
the gasket and small screen.
Carefully replace all parts in the correct order.
Lubricate the o-ring seal with silicone grease or
Vaseline and place in position. Install and tighten
the cap, BY HAND ONLY. DO NOT OVER-
TIGHTEN AND BREAK THE CAP OR HOUSING.
FIG. 2 CLEANING THE NOZZLE & VENTURI
*INSTALL WITH NUMBERED SIDE
UP CONCAVE SIDE DOWN.
Cap
O--ring Seal
Screen Support
Screen
Nozzle & Venturi
Gasket
*Flow Plug
(HVDC)
Nozzle & Venturi
Housing
Screen
IMPORTANT: Be sure small
holes in the gasket are cen-
tered directly over the small
holes in the nozzle & venturi
housing.
*Flow Plug
(1--EP)
IRON FROM THE RESIN BED
Your water softener takes hardness minerals (cal-
cium and magnesium) out of the water. Also, it can
control some “clear water” iron. See maximum
allowed in the specifications on page 19. With clear
wateriron,waterfromafaucetisclearwhenfirst
putintoaglass.After15to30minutes,thewater
begins to cloud or turn rust colored. A water
softener WILL NOT remove any iron which makes
the water cloudy or rusty as it comes from the
faucet (called red water iron). To take red water
iron out of water, or over the maximum of clear
water iron, an iron filter or other equipment is
needed. Your local Galaxy dealer has trained
people to help you with iron water problems.
If your water supply has clear water iron, even
though less than the maximum allowed, regular
resin bed cleaning is needed. Contact your local
Galaxy dealer,, he will asssit you. Clean the bed at
least every 6 months. If iron shows up in the soft
water before 6 months, clean more often. Printed
instructions are on the resin bed cleaner bottle.

CARE OF YOUR SOFTENER
SECTION 3
17
3C. KEEP THE SOFTENER FROM FREEZING
If the softener is installed where it could freeze
(summer cabin, lake home, etc.), you must drain
all water from it to stop possible freeze damage.
To drain the softener:
1.Close the shut-off valve on the house main
water pipe, near the water meter or pressure
tank.
2.Open a faucet in the soft water pipes to vent
pressure in the softener.
3.If a single bypass valve is installed, move the
stem into bypass. See FIG. 12 on page 19. In a
3-valve bypass system, close the inlet and
outlet valve and open the bypass valve. If you
want water in the house pipes again, reopen
the shut-off valve on the main water pipe.
4.Unplug the transformer at the wall outlet.
Removethesaltholecoverandthemain
cover. Take off both drain hoses.
5.Carefully remove the large holding clips at
the softener inlet and outlet (see Key No. 61,
on page 31). Separate the softener from the
adaptors or bypass valve.
6.Remove the brinewell cover and disconnect
the brine valve tubing at the nozzle and
venturi assembly (see page 24). Lift the brine
valve out of the brinewell. Tip the brine valve
upside down to drain out water.
FIG. 3 DRAIN WATER FROM THE
SOFTENER
7.Looking at FIG. 3, lay a piece of 5 cm thick
board near the floor drain. Move the softener
close to the drain. SLOWLY and CAREFUL-
LY tip it over until the rim rests on the wood
block with the inlet and outlet over the drain.
DO NOT ALLOW THE SOFTENER’S
WEIGHT TO REST ON THE INLET AND
OUTLET FITTINGS OR THEY WILL
BREAK.
8.Tip the bottom of the softener up a few
centimeters and hold until all water has
drained. Leave the softener laying like this
until you are ready to use it. Plug the inlet
and outlet with rags to keep dirt, bugs, etc.
out.

CARE OF YOUR SOFTENER
SECTION 3
18
3C. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what’swrong
yourself and you won’t have to call and wait for service. If, after making the checks, your softener still
does not work right, call your Galaxy dealer Service Department.
NOTE:
1. Also read ERROR CODE, page 11.
2. If an error code is not dispIayed, press and holdthe SELECT button until (example:000 - -) shows in
the display. Then press SELECT again and holduntil an SC code appears. It must show SC20. If any
other SC number shows, the softener computer is working on incorrect input and would probably be
the cause of the problem. To set SC20, press either the UP or DOWN button. Then, press select to
return a flashing 12:00 AM display, and reset the timer, page 6.
PROBLEM CAUSE CORRECTION
WATER HAS SALTY
TASTE Softener not recharged immediately after installation. See IMPORTANT note, pages 4 and 7. Use the RE- CHARGE NOW feature to start an immediate recharge,
and open soft water faucets to purge salt taste.
Lost electric power during a re-
charge. Restorepower,resettimer ifneeded,andopensoftwater faucets to purge salt taste.
NO SOFT WATER No salt in storage tank, or salt
bridged. Refillwithsalt, or break the salt bridge (page 15). Usethe RECHARGE NOW feature to start a recharge.
Transfomer unplugged at the wall
outlet, or power cable leads loose,
fuseblown,circuitbreakerpopped,or
circuit switched off.
Check for loss of power due to any of these and correct.
Withthe powerback on, look atthe time display andread
PROGRAM MEMORY, page 11.
Manual bypass valve(s) in bypass
position. Look at FIG. 12 on page 19. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and
outlet valves, and be sure to fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi. Take apart and clean or replace damaged parts (see page 16).
Valve drain hose plugged. The drain hose must not have kinks, sharp bends, or be
raised too high above the softener (see page 16 in your
installation manual).
WATERHARDSOME-
TIMES Hardness number setting too low. Press and releasethe SELECT button until HARDNESS shows in the display. Read the hardness number in the
display and be sure the same number is shown on your
water analysis report. See page 7 to reset. Press and re-
lease the SELECT button until the present time shows in
the display.
Using hot water when softener is re-
generating. Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass,
page 14).
Increase in hardness in your water
supply. Ask your Galaxy dealer for a new water analysis. Then make a new hardness number setting (page 7).

OTHER THINGS TO KNOW
SECTION 4
19
4A. DIMENSIONS/SPECIFICATIONS
FIG. 12 BYPASS VALVES CM
ASalt Tank Height 50.2
BResin Tank Diameter (nominal) 25.4
CResin Tank Height (nominal) 53.3
DInlet-Outlet Height 52.1
EOverall Height 65
F1Length 49.5
F2Width 41.5
—Distance between inlet-outlet center lines 8.6
Rated softening capacity )Fm3@Kgof
Salt 23 @ 0.6
52 @ 1.4
69 @ 2.4
Rated service flow (l/min) @ pressure
drop (bar) 30 @ 0.7
Amount of high capacity resin (liters) 15.57
Intermittent service flow @1 bar pres-
sure drop 37.8
Water supply max Clear Water Iron
(ppm) 0
Water pressure limits (min/max. bar) 1.4 -- 8.6
Min / Max water temperature ()C) 4--49
Min. water supply flow rate for a regen-
eration (l/min) 11
Valve connections 3/4”
Elcectrical rating 24 Vac / 50 Hz
Salt storage capacity (Kg) 27
Resin tank size 10” X 19”
Values listed are certified by WQA
SALT FOR WATER SOFTENER
TYPE OF SALT NEEDED Nugget/Pellet
ALTERNATE TYPE OF SALT Pure, evaporated, compacted
water softener salt
Others
REGENERATION (RECHARGE) CYCLE TIME (min.)
FILL 1 -- 5
BRINING/BRINE RINSE 110
BACKWASH 1
FAST RINSE 1
TOTAL REGENERATION TIME 113 -- 117

SERVICE TECH. INFORMATION
SECTION 5
20
5A. TROUBLESHOOTING
KEEP THIS MANUAL WITH YOUR WATER SOFTENER. IF REPAIRS ARE NEEDED, THE SERVICE TECH-
NICIAN MUST HAVE THE INFORMATION ON THE FOLLOWING PAGES. FOR TELEPHONE ASSIS-
TANCE? CALL YOU LOCAL GALAXY DEALER.
Galaxy
VDR
14/100
ALWAYS MAKE THESE INITIAL CHECKS FIRST
1.Doesthetimedisplayshowthecorrecttimeofday?
- - If display is blank, check power source to the
softener.
- - If time is flashing, power was off for over 6 hours.
The softener resumes normal operation but regen-
erations occur at the wrong time.
- - If an error code (Example: Err 03) shows in the face
plate display, go to AUTOMATIC ELECTRONIC
DIAGNOSTICS.
2.Plumbing bypass valve(s) must be in Full Service
position.
3.The inlet and outlet pipes must connect to the softener
valve inlet and outlet respectively.
4.Is the transformer plugged into a “live”, grounded
wall outlet, and is the power cable fastened securely?
5.Thevalvedrainhosemustbefreeofkinksandsharp
bends, and not elevated over 2.5 m. above the floor.
TREMOVE HE TOP COVER AND SALT TANK COVER
6.Is there salt in the storage tank?
7.Is the brine tubing connected? (See water flow
diagrams).
8.Is the brine valve float set right? (See page 23).
9.Press the SELECT button 2 times to display the
hardness setting. Be sure it is the correct setting for the
household’s water supply. (Make a hardness test of
the raw water and compare with the hardness setting.
Also test a soft water sample to verify if a problem
exists.) Press SELECT 3 times to return the time of day
display.
If you do not find the problem after making initial checks,
do the MANUAL INITIATED ELECTRONIC DIAGNOS-
TICS, and the MANUAL ADVANCE REGENERATION
CHECK.
24VAC
Transformer
NC
NO
Back of Timer
Green
Position Switch
M
24V
OUT
GND
+5
Turbine
Sensor
Note:
Connect optional chlorine
generator to J4 (24V
halve--wave DC ) J4