Garaga CarGO 500 User manual

2
1. INTRODUCTION ...................................................................................................................................................................................................................................................... 3
2. ADVANCED FEATURES........................................................................................................................................................................................................................................ 3
3. IMPORTANT SAFETY INFORMATION............................................................................................................................................................................................................ 3
4. TOO S .......................................................................................................................................................................................................................................................................... 4
5. GARAGE .................................................................................................................................................................................................................................................................... 4
6. OPERATOR PACKAGE CONTENTS .................................................................................................................................................................................................................. 6
7. IMPORTANT INSTA ATION INSTRUCTIONS .......................................................................................................................................................................................... 7
8. INSTA ATION STEPS .......................................................................................................................................................................................................................................... 8
8.1 MEASURE AND MARK DOOR AREA .................................................................................................................................................................................. 8
8.2 INSTA HEADER BRACKET .................................................................................................................................................................................................... 8
8.3 INSTA DOOR BRACKET TO DOOR.................................................................................................................................................................................... 9
8.4 ATTACH RAI TO OPERATOR HEAD .................................................................................................................................................................................. 10
8.5 ATTACH RAI TO HEADER BRACKET ................................................................................................................................................................................ 11
8.6 POSITION OPERATOR FOR MOUNTING .......................................................................................................................................................................... 11
8.7 MOUNT OPERATOR TO CEI ING ........................................................................................................................................................................................ 12
8.8 CONNECT ARM TO DOOR AND TRO EY .................................................................................................................................................................... 12
8.9 CHECK EMERGENCY RE EASE .......................................................................................................................................................................................... 13
8.10 INSTA PHOTO EYE SAFETY SYSTEM ............................................................................................................................................................................ 14
8.11 INSTA WA CONTRO PANE ...................................................................................................................................................................................... 15
8.12 CONNECTING WIRES TO OPERATOR................................................................................................................................................................................ 15
8.13 INSTA IGHT BU BS AND ENSES .............................................................................................................................................................................. 16
8.14 CONNECT TO POWER .............................................................................................................................................................................................................. 17
8.15 CONTRO PANE ...................................................................................................................................................................................................................... 18
8.16 INITIA SYSTEM SET UP.......................................................................................................................................................................................................... 18
8.17 ADVANCED SETTING................................................................................................................................................................................................................ 20
8.18 TEST SAFETY REVERSA ..........................................................................................................................................................................................................23
8.19 A IGN AND TEST PHOTO EYE SENSORS........................................................................................................................................................................ 24
8.20 APP Y ABE S TO INSIDE OF GARAGE .......................................................................................................................................................................... 25
8.21 ATTACH OWNER’S MANUA TO WA ............................................................................................................................................................................ 25
9. IMPORTANT SAFETY INSTRUCTIONS........................................................................................................................................................................................................ 25
10. TRANSMITTERS .................................................................................................................................................................................................................................................. 26
11. OPERATION OF YOUR OPERATOR .............................................................................................................................................................................................................. 27
12. HOME INK®TRANSCEIVER .......................................................................................................................................................................................................................... 27
13. MODU AR ANTENNA ...................................................................................................................................................................................................................................... 27
14. TENSION ADJUSTMENT .................................................................................................................................................................................................................................. 28
15. RAI ENGTH ADJUSTMENT - FOR PROFESSIONA INSTA ERS ON Y................................................................................................................................ 28
16. RAI ASSEMB Y PARTS .................................................................................................................................................................................................................................. 29
17. OPERATOR ASSEMB Y PARTS ...................................................................................................................................................................................................................... 30
18. ACCESSORIES ...................................................................................................................................................................................................................................................... 32
19. HAVING A PROB EM? ...................................................................................................................................................................................................................................... 33
20. TROUB ESHOOTING - FOR PROFESSIONA INSTA ERS ON Y................................................................................................................................................ 34
21. MAINTENANCE AND ADJUSTMENTS ...................................................................................................................................................................................................... 35
22. IMITED PARTS WARRANTY.......................................................................................................................................................................................................................... 35
23. WARRANTY IMITATIONS, C AIMS AND SERVICE............................................................................................................................................................................ 36
24. REGISTRATION .................................................................................................................................................................................................................................................... 36
OWNER’S MANUAL CONTENTS
Conversion :
1 foot = 33 cm
1 inch = 2.54 cm

3
Warning
Operate the garage door operator at 120V, 60Hz to avoid operator damage.
Garage doors are heavy, moving objects. When coupled with an automatic operator, electrical power is
also present. f not properly installed, balanced, operated, and maintained, an automatic door can become
dangerous and cause serious injury or death. Please pay close attention to the WARN NG and CAUT ON
notices that appear throughout this manual. Failure to follow certain instructions may result in damage to
the door or door opener, or may result in severe injury or death to yourself or others.
Warning
CAUTION
WARN NG means that severe injury or death could
result from failure to follow instructions.
1. NTRODUCT ON
2. ADVANCED FEATURES
3. MPORTANT SAFETY NFORMAT ON
Congratulations on purchasing your GARAGA Professional Series Garage oor Operator System (G O), the most innovative operator available
today. This stylishly designed digital operator with a wide range of accessories is engineered to provide the smoothest, quietest and safest
operation to compliment any home. Advanced technology results in the operator being capable of easily moving almost any properly balanced
residential garage door, and at the same time providing state-of-the-art safety features to detect obstructions and to stop and reverse the door,
thus helping to protect persons and property near the door.
This operator includes numerous state-of-the-art features to provide you, the user, with years of trouble-free, convenient, and safe
use of your automatic garage door operator.
• Advanced Digital Operating System EOS (Easy Operating System): The EOS digital system provides a user friendly system set up.
The system set up comprises of two programing levels, a “Basic Level” and a “Advanced Level”. The EOS system requires only the basic set up
parameters. All other operating parameters are learned and set automatically by the system. In addition, the system optimizes all parameters with
every cycle for a more efficient operation by the G O. This shorter parameter set up provides a quicker and more efficient installation.
• Precision Controlled DC Motor, Complete with Automatic Soft Start and Soft Stop Feature: The operator automatically detects
when your door is almost fully closed or fully opened, and gradually slows the door down before it reaches its fully closed or opened position.
uring start-up, the door starts moving slowly and gradually ramps up to full speed for the full travel of your door. This reduces the possible
damaging effects of the sudden starts and stops associated with some other operators, and results in the smooth operation and increased
service life of your door and hardward.
• Built- n Safety Features: Including patented drive system that delivers only the optimum power needed to move your door safely - Every time!
• Modular Antenna Concept (patented): Plug-in your choice of frequency module.
• Photo Eye ( nfrared) Safety System: State-of-the-art infrared beam system helps detect obstructions in the path of your door and
automatically reverses closing door travel, helping to protect persons and property near the door.
• Convenient Status Display: To indicate the status of your door operator at any time. Especially useful if troubleshooting is necessary.
• Quiet Smooth Operation: Precision engineering and carefully selected materials result in extremely smooth and quiet operation, unmatched
by conventional garage door operators.
This manual is essential to the safe and proper installation, operation, and maintenance of your operator. Read and follow all guidelines and
operating instructions before the first use of this product. Store the manual in a safe, easily accessible location.
CAUT ON means that property damage or injury
could result from failure to follow instructions.

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Pencil Tape Measure Drill and Drill Bits Adjustable Wrench
Wire Cutters Ratchet and Sockets
(1/2”, 7/16”)
Phillips Screwdriver Flat-Tip Screwdriver 7/16” Wrench
Stepladder
Fig. 1
Warning
Sectional Door
Fig. 2
CAUTION
4. TOOLS
The instructions will refer to the tools shown below for proper installation, adjustment, and maintenance of the garage door operator. Additional
tools may be required depending on your particular installation.
5. GARAGE
Take a moment to survey your garage and garage door.
• Is there an access door besides the garage door? If not, you should
install an emergency key release kit.
• With the garage door closed, check alignment of door and garage floor.
The gap, if any, should be no more than 1/4”. If the gap is larger than
this, repair floor or door before installing operator.
• The operator is intended for installation on a properly balanced and
adjusted garage door. O NOT INSTALL IF OOR IS UNBALANCE
OR BROKEN.
• Check balance of door in mid travel and during full range of opening and
closing. Lift the door about half way, (see Fig. 2). Release the door.
It should remain in place, supported by its springs. Raise and lower the
door fully to check for binding or sticking.
• If door is out of balance or needs repair, O NOT A JUST IT
YOURSELF. CALL A QUALIFIE GARAGE OOR SERVICE
PROFESSIONAL to adjust your door.
• If your door is over 7 ft. high, you will need a longer rail (see Fig. 7 on
page 6) “Rail Assembly” of this manual for availability of longer rails.
A garage door is a heavy moving object and can cause
serious injury or death. An unbalanced door might not
reverse when required, and can increase the risk of
injury. f your garage door is out of balance, or if it binds
or sticks, call for professional garage door service.
Garage doors, springs, pulleys, cables, and hardware
are under extreme tension and can cause serious injury
or death. Do not try to adjust them yourself. Ropes left
on a garage door could cause someone to become
entangled and could kill them. Remove all ropes
connected to the door before installing your operator.
To prevent damage to steel, aluminum, fiberglass
or glass panel doors, always reinforce the inside of
the door both vertically and horizontally with steel
or angle iron bracing.
The best solution is to follow the instructions for your particular garage
door or contact the garage door manufacturer for proper reinforce-
ment instructions.

8 1/2”
One Light Operator
Two Light Operator
10’ 10 1/4”
18 1/4”
10’ 6 1/2”
14 1/2”
1/2” 1 3/8”
14 5/8”
Headroom Clearance - 1 1/4”
12345678910
12345678910
1/2”
5
Header Wall
Header Bracket
Highest Point of
Door
Distance
Door Travel 1-1/4” Clearance
Sectional Door
with Curved Track
Fig. 3
Fig. 4
5. GARAGE (cont’d)
Check the type of door construction you have. The information contained in the figures below will be referred to later in the manual for proper
installation on the different door types.
GARAGE DOOR OPERATOR SYSTEM OVERALL D MENS ONS (7’ DOOR)

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CarGO 700e
(Two Light
Operator)
CarGO 500e
(One Light
Operator)
Fig. 5
2-Channel Mini Transmitter
Transmitter Visor Clip
Cover
Programming
Connector
Garage Door Operator Manual and
Safety Labels
Wall Control Panel
(with Hardware Kit)
Photo Eye Safety System
Lag Screw (2): 5/16” x 1 3/4”
Curved Door Arm
Plastite Screw (4): 6 x 14
Clevis Pin (1): 5/16” x 7/8”
Cotter Ring (1)
Carriage Bolt (2): 1/4” - 20 x 2”
Lock Washer (2): 1/4”
Hex Nut (2): 1/4” - 20
Hex Bolt (2): 5/16” - 18 x 3/4”
Lock Nut (2): 5/16” - 18
Clevis Pin(1): 1/4” x 3 1/4”
Cotter Ring (1)
Hex Head Tek Screw (2): 1/4 x 3/4”
Lag Screw (4): 1/4” x 1 1/2”
Drywall Anchors (2) Staples (10)
30 ft. 2 Conductor Wire
Tapered-Head Screws (2)
Screw Caps (2)
Machine screws
(2)
Header Bracket
Door Bracket
Warranty
Card
Rail Clip (2)
Owner’s
Manuel
Warning
Operating
Warning
Label
Garage Door
Safety Label
Support Bracket
Fig. 6
Power Head
Accessories
Models (per application)
Belt Chain
7’ Door ML-807B ML-807C
7’ Door ML-808B ML-808C
7’ Door ML-810B ML-810C
Fig. 7 Rail assembly
(packaged in separate carton)
6. OPERATOR PACKAGE CONTENTS
The following items are included with your Garage oor Operator. All hardware components are located in the G O carton. The accessories are
packaged with their respective hardware in separate packs for ease of identification and use.
Hardware Kit
Items shown not actual size.

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warning
MPORTANT NSTALLAT ON NSTRUCT ONS
TO REDUCE THE R SK OF SEVERE NJURY OR DEATH:
1. READ AND FOLLOW ALL NSTALLAT ON NSTRUCT ONS.
2. Check with the door manufacturer to determine if additional reinforcement is required to support the
door prior to installation of the garage door operator.
3. Install garage door operator only on a properly balanced garage door. An improperly balanced door
could cause serious injury. Have a qualified service person make repairs to garage door cables, spring
assemblies, and other hardware before installing the opener.
4. Remove all ropes and disable all locks connected to the garage door before installing operator.
5. If possible, install the door operator 7 feet or more above the floor. Adjust the emergency release cord so
that knob hangs 6 feet above the floor.
6. Do not connect the operator to source of power until this manual instructs you to do so.
7. ocate the wall control panel: (a) within sight of door, (b) at a minimum height of 5 feet above the ground
so small children cannot reach it, and (c) away from all moving parts of the door.
8. Place the Operating Warning abel next to the wall control panel in a prominent location. Affix Safety
abel on inside of garage door. The Emergency Release Tag must remain on the emergency release cord.
9. After installing the operator, test Safety Reversal System. Door MUST reverse when it contacts a 1-1/2
inch high object (or a 2x4 laid flat) on the floor.
For Important Safety Instructions see page 25.
Operating
Warning
Label
Owner’s
Manuel
Garage Door
Safety Label
Tag
Fig. 8
7. MPORTANT NSTALLAT ON NSTRUCT ONS
Shown on the right is an overall view of a
completed garage door operator system
installed on a sectional door. The arrange-
ment is similar for a one-piece door (except
for differences described later in this manual).

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Horizontal
Reinforcement
Bracket
Header
Horizontal Line
for Header Bracket
Height
Door Width
See Fig. 11
See Fig. 10
Vertical
Center Line
Fig. 9
Header
Lag Screw for Header installation
if necessary (not provided)
Header Bracket
Lag Screw
5/16” x 1 5/8”
Pilot hole
Fig. 10
Warning
f the header bracket is not rigidly fastened to a sound
structural support on the header wall or ceiling, the
safety reverse system may not work and could cause
serious injury or death. DO NOT move or adjust springs
or garage door hardware, as these parts are under
extreme tension and could cause injury or death.
8. NSTALLAT ON STEPS
Identify a sound structural support on header wall above garage door for header bracket mounting (see Fig. 10). If appropriate header does not
exist, replace or install a new support using a 2x4 or 2x6 board. Fasten it securely using lag screws (not provided) to structural supports of garage.
8-1. MEASURE AND MARK DOOR AREA
Before starting your installation, the door and the header above the door
must be measured and marked. This way, the appropriate brackets can be
mounted at the correct locations avoiding installation and operating
difficulties later.
MARK VERT CAL CENTER L NE:
• Measure door width, then locate the center point (see Fig. 9).
• Mark a vertical line on the upper half of your door, on the top edge of your
door, and on the header, through the center point.
MEASURE DOOR’S H GHEST TRAVEL PO NT:
(Review Figs. on p. 5 for details)
• Open door to its highest travel point and measure from the garage floor
to the top of door.
• Write down this distance.
• Add 1-1/4” to the door travel height (measured above).
MARK HOR ZONTAL L NE FOR HEADER BRACKET LOCAT ON:
• Close door and measure the required distance (determined above) from
the garage floor to the header.
• Mark a horizontal line, intersecting the vertical center line, on header.
This is the position at which the bottom of the header bracket should
be installed.
• In case of minimal clearance above the door, the header bracket may be
mounted to the ceiling. In this case, extend the vertical center line onto
the ceiling, and mark a horizontalline on the ceiling no further than 4”
from the header wall. The header bracket should be mounted no farther
than this distance from the header wall.
8-2. NSTALL HEADER BRACKET

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8-2. NSTALL HEADER BRACKET (cont’d)
• Mark pilot holes location on header through header bracket holes where
lag screws will be inserted. MPORTANT: See Fig. 10 for which header
bracket holes to use.
•rill 3/16” pilot holes into header, and install bracket with lag screws
(5/16 x 1-3/4”) provided.
• Tighten lag screws firmly.
NOTE: Follow the same procedure if header (see in Fig. 10) runs vertically
instead of horizontally and is the only option for mounting header bracket
to header wall. In case of minimal clearance above the garage door, the
header bracket may be mounted to the ceiling. Follow the same steps
above to ensure a sound surface for mounting.
Ceiling
Header
Bracket
Lag Screw
Pilot Hole
Fig. 11
8-3. NSTALL DOOR BRACKET TO DOOR
Wood Sectional Doors (Fig. 13)
• Position door bracket (see Fig. 12) along vertical center line of door with
pin hole facing top of the door and top edge of the bracket 4” to 5”
below top edge of the door, or roughly at the same height as top rollers
on the door.
• Mark locations of securement holes through door bracket.
• rill two 1/4” holes through door for securement of door bracket.
• Insert carriage bolts (1/4” x 2”) from the outside through door and
bracket, then secure with lock washers and nuts from the inside.
• Tighten nuts firmly.
Metal Sectional Doors
• Attach door bracket with two teck screws (provided) per oor
manufacturer recommendations.
Pin Hole
Fig. 12
Insert 1/4-20 X 2”
Carriage Bolts
from outside of door
Lock Washer
1/4-20 Nut
Wood Sectional
Doors
Door Bracket
Fig. 13

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Warning
8.4 ATTACH RA L TO OPERATOR HEAD
B. Position “C” Rail Clip
over rail
A. Place Rail onto Chassis
Sprocket
Opening
Rail
Motor Head Shaft
“C” Rail Clip
C. Secure “C” Rail Clip to Chassis
6x14 Screw
Fig. 14
NOTE: Rail comes fully preassembled with straight door arm already
attached.
• Unpack one-piece preassembled rail.
• Leave straight door arm taped inside rail for safe and convenient
installation—it will be untaped and used later.
• Position operator with control panel facing front of garage. Rest operator
head on cardboard or protective surface on floor so opener does not get
scratched. Chassis side of opener (with motor shaft sticking out)
facing up.
• Position rail onto operator chassis by lining up rail sprocket opening with
motor head shaft (see Fig. 14A). Make sure shaft engages teeth inside
rail sprocket. Press rail down firmly onto shaft and opener chassis. O
NOT HAMMER.
• Position 2 “C” rail clips over rail and onto chassis. Flanges on “C” rail clips
MUST fit into guide posts recesses (see Fig. 14B).
• Insert screws (6 x 14) through bracket holes and into chassis holes, and
tighten screws firmly to hold rail to head (see Fig. 14C).
When fastening the rail to the operator, use only the
screws provided. Use of any other screws may result
in operator falling from ceiling and causing damage
to persons or property in the garage.