Garland SHGRIN3500 User manual

Part # 4532291 Rev 2 (01/15/14) © 2013 Garland Commercial Ranges Limited
INSTALLATION AND
OPERATION MANUAL
GARLAND INDUCTION
BUILT-IN GRIDDLES
with RTCSmp TECHNOLOGY
Real-time Temperature Control System
multi-point sensing
Models:
SHGRIN3500
SHGRIN5000
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL
COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA – THE CANADIAN ELECTRICAL CODE PART 1
AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI / NFPA
– CURRENT EDITION.
WARNING
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION,
SERVICE OR MAINTENANCE CAN CAUSE PROPERTY
DAMAGE, INJURY, OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING OR SERVICING THIS
EQUIPMENT
CE models comply with the latest European
Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
North American models: ETL listed in
compliance with UL 197, CSA C22.2 No.109, NSF-4
Complies with FCC part 18, ICES-001
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY
OF THIS OR ANY OTHER APPLIANCE
CAUTION
A SUITABLE GREASE-COLLECTING MEANS MUST BE
IN PLACE BEFORE OPERATING APPLIANCE
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent using only genuine
Garland replacement parts. Garland will have no obligation with respect to any product that has been improperly installed,
adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions provided with
the product or any product that has its serial number defaced, obliterated or removed, and/or which has been modified or
repaired using unauthorized parts or by unauthorized service agents. For a list of authorized service agents and/or genuine
replacement parts, please visit our website at www.garland-group.com for USA and Canada.For international customers, please
visit www.manitowocfoodservice.com.The information contained herein, including design and part specifications, may be
superseded and is subject to change without notice.
Visit our Video Gallery at
www.Garland-Group.com

Installation and Operation Manual Garland RTCSmp Induction Built-in Griddles
2 Part # 4532291 Rev 2 (01/15/14)
WARRANTY
Our warranty statements for induction products are available on-line. Please visit our
website at www.garland-group.com/minisite/service to download the latest revision. If you
might have any questions, please contact Garland.
USING THIS MANUAL
This manual contains important information regarding safety, installation, operation,
maintenance, and troubleshooting. They must be read entirely and carefully by the
installers and operators before the equipment is installed and taken into operation. This
manual must always be available for reference at the place of operation.
Throughout this manual, the induction unit type “RTCSmp Griddle-Line” is referred to as
“induction unit”.
DESCRIPTION OF WARNING SYMBOLS
This symbol alerts you to a hazardous situation that WILL or COULD
cause serious bodily harm or death. Be alert and implement relevant
safety precautions.
This dangerous voltage warning symbol indicates a risk of electric shock
and hazards from dangerous voltage.
CAUTION
This symbol alerts a hazardous situation, which if not avoided, COULD
cause minor to moderate personal injury or property damage. The
relevant safety precautions MUST be implemented at all times.
Electromagnetic field.
To reduce the risk of fire or electric shock,
do not remove or open cover.
No user serviceable parts inside.
Refer servicing to qualified personnel.
CONTACTS
Garland Commercial Ranges Ltd.
1177 Kamato Road, Mississauga, Ontario, Canada. L4W 1X4
T: 1-905-624-0260 | F: 1-905-624-5669 | www.garland-group.com
USA Sales, Parts and Service 1-800-424-2411
Canadian Sales 1-888-442-7526
Canada or USA Parts/Service 1-800-427-6668
International Sales and Service www.ManitowocFoodservice.com
Warning
Risk of fire or electric shock
Do not open

Installation and Operation Manual Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 3
CONTENTS
WARRANTY..................................................................................................................................... 2
USING THIS MANUAL..................................................................................................................... 2
DESCRIPTION OF WARNING SYMBOLS......................................................................................... 2
CONTACTS ...................................................................................................................................... 2
1Safety Requirements .............................................................................................................. 4
1.1 Risk Involved By Disregarding Safety Information ..................................................................................................4
1.2 Safety Instructions for Operator .....................................................................................................................................4
1.3 Improper Use of the Equipment.....................................................................................................................................5
1.4 Unauthorized Modification and Use of Spare Parts................................................................................................5
2Components and Features ..................................................................................................... 6
2.1 Application..............................................................................................................................................................................6
2.2 Components Included........................................................................................................................................................6
2.3 Features....................................................................................................................................................................................6
3Dimensions and Technical Specifications............................................................................. 7
3.1 Rating Plate.............................................................................................................................................................................7
3.2 Nomenclature and Models ...............................................................................................................................................7
3.3 Dimensions and Weight.....................................................................................................................................................7
3.4 Electrical Specifications......................................................................................................................................................7
3.5 Operating Conditions .........................................................................................................................................................8
3.6 Compliances...........................................................................................................................................................................8
4Installation .............................................................................................................................. 9
4.1 Location....................................................................................................................................................................................9
4.2 Ventilation...............................................................................................................................................................................9
4.3 Grease Chute and Grease Collector.............................................................................................................................10
4.4 Compartment Protection ................................................................................................................................................10
4.5 Dimensions and Installation...........................................................................................................................................11
4.5.1 Control Unit...........................................................................................................................................................11
4.5.2 Built-In Griddle Plate Installation ..................................................................................................................12
4.5.2.1 Dimensions of RTCSmp Built-In GI-SH/GR/IN 3500 and 5000 .................................................... 12
4.5.2.2 Drop-In Mounting Instructions............................................................................................................ 13
4.5.2.3 Flush Mounting Instructions ................................................................................................................ 13
4.5.3 Air Intake Kit Installation ..................................................................................................................................14
4.5.3.1 Components.............................................................................................................................................. 14
4.5.3.2 Installation Steps...................................................................................................................................... 15
4.6 Electrical Installation .........................................................................................................................................................16
5Function Test......................................................................................................................... 17
6Operating Instructions ......................................................................................................... 18
6.1 Grease Collector..................................................................................................................................................................18
6.2 Temperature Control and Display................................................................................................................................18
6.3 Considerations.....................................................................................................................................................................19
6.4 When Unit is Not In Use ...................................................................................................................................................19
7Cleaning................................................................................................................................. 20
8Maintenance.......................................................................................................................... 21
9Important Rules .................................................................................................................... 21
10 Troubleshooting ................................................................................................................... 22
10.1Common causes for induction unit failure ...............................................................................................................22
10.2Problems and Possible Causes......................................................................................................................................23
10.3Troubleshooting with Error Codes (for Service Technicians) ............................................................................24

Safety Requirements Garland RTCSmp Induction Built-in Griddles
4 Part # 4532291 Rev 2 (01/15/14)
1Safety Requirements
WARNING This product contains chemicals known to the State of California to cause cancer.
Installation and servicing of this product could expose you to airborne particles of glass
wool / ceramic fibers. Inhalation of airborne particles of glass wool / ceramic fibers is
known to the State of California to cause cancer.
IMPORTANT Warning labels mounted directly on the induction unit must be observed at all times and
kept in a fully legible condition.
IMPORTANT To ensure your working environment is safe, you must follow all of the safety instructions
contained in this manual, the existing national regulations for accident prevention with
electrical systems, as well as any relevant company-specific safety instructions.
The induction unit should only be used if and only if the
installation of the electrical system is fitted by an approved
installation contractor in accordance with specific national and
local regulations.
1.1 Risk Involved By Disregarding Safety Information
Disregarding the safety instructions may cause harm to people, the surroundings, and the induction unit. Garland
is not responsible for any damages or personal injury caused by failure to observe the safety requirements. Risks
involved when disregarding safety precautions may include:
•Death or injury caused by electric shock.
•Injury due to burns from contacting overheated cooking surface, housing, or oil and grease.
1.2 Safety Instructions for Operator
Please follow the following rules to avoid personal injuries and property damages:
•Ensure the grease collector is placed correctly under the grease drain spout before operating the unit.
•The griddle plate and the housing are hot when the unit is in use. To avoid burn injuries, do not touch them
when using the induction unit.
•A dirty air filter blocks the fresh air inlet. The Air Inlet Filter should be cleaned at least once a week (dish-
washer safe) or as often as necessary. Wipe the filter dry before putting it back into the unit.
•Ensure no liquid can enter into the induction unit. Do not let water or food overflow the cooking area. Do not
use hoses to clean or power wash the induction unit or its vicinity.
•Persons with a cardiac pacemaker should consult their doctor whether they are safe near an induction unit.
•The induction unit has an internal air-cooling system. Do not block the air intake and exhaust openings with
objects such as containers. Any obstruction to the air intake and exhaust could cause the unit to overheat and
to switch off.
•If the power cord is damaged, have it replaced immediately by an approved service technician.

Safety Requirements Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 5
•The induction unit must only be used for cooking. Do no put any object other than food on the cooking
surface.
oNever heat cookware on the griddle plate as this could damage the griddle plate.
oDo not leave any object such as paper, cardboard, or cloth on the griddle plate as this might start a
fire.
oDo not place credit cards, phone cards, tapes, or any objects sensitive to magnetism on the
induction unit.
oMetallic objects are heated up very quickly when placed on the induction unit when it is in use. Do
not place any objects such as closed cans, aluminum foil, cutlery, jewelry, or watches on the
induction unit.
oDo not place any vessels made of aluminum or plastics on the cooking surface.
1.3 Improper Use of the Equipment
The reliability of the induction unit can only be guaranteed when it is used properly. The induction unit must
always be operated within the limits provided in the technical specifications. Please refer to section 9 Important
Rules of using induction equipment.
1.4 Unauthorized Modification and Use of Spare Parts
Please contact Garland if you intend to make any changes on the induction unit. For safety reasons, always use
genuine parts and accessories approved by Garland. Any unauthorized modification as well as any installation of
unapproved components will void all warranty.

Components and Features Garland RTCSmp Induction Built-in Griddles
6 Part # 4532291 Rev 2 (01/15/14)
2Components and Features
2.1 Application
The unique and patented RTCSmp Install Griddle-Line units are specially engineered for cooking a large variety of
food throughout the day. These compact griddles offer numerous great features including fast heat up time,
uniform heat distribution, and precise temperature monitoring across the entire cooking surface. To guarantee
the induction units’ reliability and performance, please observe all safety, installation, and operation requirements
mentioned in this manual.
2.2 Components Included
•1 RTCSmp Install Griddle-Line Single Griddle with 6-foot (1829mm) cord and plug
•1 Control Unit with 1 RJ-45 Cable, and 1 Control Panel Overlay
•1 Mounting Frame (leveling plate and heat resistant silicone gasket included)
•Accessories included: 1 Scrubbing Pad, 1 Griddle Spatula, 1 Griddle Plate Splash Guard
•1 Air Intake Kit (part number 95000021)
•Installation and Operation Manual
2.3 Features
Built with a robust construction, the RTCSmp Induction Griddles are compact and powerful with a revolutionary
RTCSmp-Technology (Realtime Temperature Control System with Multi-Point sensing). The RTCSmp Technology
monitors the energy supply, the state of the induction coil, power board, CPU, and the cooking zone in realtime.
Please review the following features this induction unit offers:
•Instant energy transmission from inverter coil to griddle plate surface for fast startup. Heat up time, from 68° -
392°F (20° - 200°C): within 4 ½ minutes for the 3500W models; within 3 ½ minutes for the 5000W models.
•Equal heat distribution from corner to corner, with consistent results across the entire cooking surface.
Surface is controlled and monitored with multiple sensors, resulting in instantaneous recovery.
•Durable griddle plate surface with a polished HPCR-INOX coating, which is resistant to abrasion, chemical,
corrosion, and heat.
•Removable: stainless steel griddle plate splash guard and dishwasher-safe air filter.
•Integral cooling fan keeps electronics cool.
•Simple to operate. Adjust the temperature setting simply by turning the knob. The temperature value is
shown via the LED digital display.
•CrNi-steel housing, curvatures and smooth surface enable easy cleaning.
•Patents: Europatent EP 0858722, Swiss patent 695817, US 7183525 B2

Dimensions and Technical Specifications Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 7
3Dimensions and Technical Specifications
3.1 Rating Plate
The rating plate lists important information such as model
number, serial number, and electrical specifications. The
rating plate is affixed to the bottom of the unit.
3.2 Nomenclature and Models
Series Function Built-In Power
(Watt)
Models
SH =
Slim Hob
GR =
Griddle Line
IN =
Built-In Line
3500
5000
SHGRIN3500
SHGRIN5000
3.3 Dimensions and Weight
Model Dimensions (width x depth) Griddle plate (width x depth) Weight
SHGRIN3500 20.91” x 15.35” (531 x 390 mm) 19.41” x 13.86” (493 x 352 mm) 24 kg/ 52.9 lb
SHGRIN5000 20.91” x 15.35” (531 x 390 mm) 19.41” x 13.86” (493 x 352 mm) 25 kg/ 55.1 lb
3.4 Electrical Specifications
Model Voltage Power Plug Configuration
SHGRIN3500 208 V AC / 1Ph / 60Hz 3500 W / 17A
SHGRIN3500 230 V AC / 1Ph / 50Hz 3500 W / 15A
SHGRIN5000 208 V AC / 3Ph / 60Hz 5000 W / 14A
SHGRIN5000 400 V AC / 3Ph / 50Hz 5000 W / 8A

Dimensions and Technical Specifications Garland RTCSmp Induction Built-in Griddles
8 Part # 4532291 Rev 2 (01/15/14)
3.5 Operating Conditions
Max. Tolerance of Nominal Supply Voltage +6 /-10 %
Supply frequency 50/60 Hz
Ingress Protection class IP X0
Maximum Ambient Temperature
In Storage > -4°F to +158°F (-20°C to +70°C)
In Operation >+ 41°F to +104°F (+5°C to +40°C)
Maximum Relative Air Humidity In Storage > 10% to 90%
In Operation > 30% to 90%
Maximum fan air flow: 88.29cfm/150m3per hour and min. opening: 16.59in2/10700mm2is required.
3.6 Compliances
•North American models:
ETL listed in compliance with UL 197, CSA C22.2 No.109, NSF-4. Complies with FCC part 18, ICES-001
•CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
Patents: Europatent EP 0858722, Swiss patent 695817, US 7183525 B2

Installation Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 9
4Installation
IMPORTANT
•Kitchen designers and installation contractors are responsible for designing and installing correctly the
appropriate support structures and ventilation system for the cooking equipment.
•When designing kitchen cabinets for the induction equipment, please take into account all installation
requirements, including factors such as: ease of electrical installation, size of the power conductor, and
length of the wires.
•The installation, including electrical installation, must be carried out by registered installation contractors
only. The contractors are responsible for interpreting all instructions correctly and performing the
installation in compliance with national and local regulations. The warning signs and rating plates on the
cooking equipment must strictly be followed.
•Read ALL SECTIONS carefully, comply with all requirements listed and ensure all inspection is done by
qualified personnel.
•Refer to the technical data given in chapter 3 Dimensions and Technical Specifications.
•Induction equipment that is not installed correctly will have warranty voided. See Warranty, p.2.
4.1 Location
•The induction unit must be installed securely in closed counters. IMPORTANT: Allow easy access to the
unit, the air intake duct, and the wiring for maintenance and service.
•The induction unit must be installed securely on a leveled and even counter surface.
•Prevent moisture, hot ambient air or greasy fume being drawn in by the induction unit, especially when
the equipment is installed in the vicinity of any heat-producing equipment (fryer/oven) or high steam
emitting equipment (pasta cookers/steamers/water bath).
•Avoid placing the induction unit on or near any heat producing equipment such as an oven or a deep-
fryer.
•If the induction unit must be installed around a heat-producing unit, ensure the ambient temperature is
below 104°F (40°C). It is highly recommended to install an external fan to remove hot air away from the
induction unit.
•Ensure the cabinet interior is protected against liquid penetration.
•Allow easy access to the control knob and ensure the digital display is not obstructed.
•Keep the induction unit away from combustible materials, vapors or liquids.
4.2 Ventilation
Proper cool air intake and ventilation is essential to the reliability and functioning of the induction unit. Please
ensure all requirements listed below are met:
•This induction unit is equipped with an internal air cooling system. Do not block the air intake and
exhaust outlets.
•The maximum fan air flow is 88.29 cfm (150 m3per hour) and a minimal opening of 16.59 sq. in. (10700
mm2) is required around the fan.
•An optimal air circulation and air flow must not be restricted by the installation.

Installation Garland RTCSmp Induction Built-in Griddles
10 Part # 4532291 Rev 2 (01/15/14)
•When installing the built-in unit, ensure the intake air and exhaust air are conducted separately. The in-
take air and exhaust air must not mix. To avoid build-up of hot exhaust air inside the counter, draw the
exhaust air out of the counter. Build up of hot exhaust air will cause the induction unit to reduce power
or to switch-off. The air intake temperature must not exceed 104°F (40°C).
•Ensure the Air Intake Kit is installed properly to guarantee cool air supply to the induction unit.
•Ensure the induction unit does not take in hot ambient air from other surrounding units and appliances,
especially when the installed location of the unit is close to heat generating equipment such as fryers or
ovens.
•It is highly recommended that an exhaust fan be installed into the cabinet at an appropriate location.
This will force hot air out the cabinet and away from the induction unit. Consult an electrical or
installation expert for the most appropriate location to install a cabinet exhaust fan.
•The intake air should be filtered by an air intake filter.
4.3 Grease Chute and Grease Collector
CAUTION A suitable grease-collecting means must
be in place before operating appliance.
IMPORTANT
•The grease drain spout of the griddle plate should be extended.
•A grease collector must be custom built and installed under the grease chute.
•Ensure hot fume and hot air from the grease collector does not get drawn into the induction unit
through the air intake opening.
•Care must be taken to protect the electrical connections and wiring from the hot grease and hot air.
4.4 Compartment Protection
To protect the induction unit and wiring, we recommend isolating the unit and the wires in a separate electrical
compartment inside the cabinet.
The illustrations below show two installation versions. In Figure A, the unit is installed in one compartment and
the wires are exposed. In Figure B, the interior space of the cabinet is divided and the unit and the wires are
protected inside the upper compartment. Extra storage space is also created below the electrical compartment.
IMPORTANT: To ensure reliability of the induction unit, the cabinet/compartments must have sufficient
ventilation for the exhaust. Build up of hot exhaust air will cause the unit to reduce power or to
switch-off.

Installation Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 11
The call-outs in the illustrations show:
(C) Air Intake Kit: the air duct can be connected from the unit to the bottom or to the side of the cabinet.
(D) If there is no direct path to install the air intake duct/grease chute, make openings on an inner shelf for
the duct/chute to pass through.
(E) Hot air exhaust from the induction unit.
(F) Louvered air exhaust opening installed on the cabinet.
(G) Fresh air supply through the intake duct.
(H) Custom-built grease bucket with extended grease chute.
4.5 Dimensions and Installation
4.5.1 Control Unit
The induction unit comes with a complete control unit and a RJ-45 cable.
NOTE The control unit is to be stud-mounted VERTICALLY onto the back of the panel. Installers are
responsible for choosing the appropriate fasteners for the installation.
Dimensions of Control Unit for RTCSmp Install Griddle-Line—Single (measurements in mm and [inch])
A. Digital Display
B. CAN/BUS
Connection

Installation Garland RTCSmp Induction Built-in Griddles
12 Part # 4532291 Rev 2 (01/15/14)
Template for Holes and Studs:
C. Four (4)
welding bolts
D. Opening for
service interface
E. Holes for
mounting control
switch
To install a control unit:
1. Use the dimensions from the template above to install studs and create cut-outs on the cabinet.
2. The plastic knob is pressure fitted to the switch. Remove knob and fasten (fasteners not provided) the
unit to the back of the panel.
3. Mount the switch to the panel using two M4 screws (see illustration above). This prevents the
switch from rotating.
4. Apply overlay (provided) to the front of the panel and install knob.
Overall dimensions of the overlay: approx. 13.31”x 2.83” (338 x 72mm).
4.5.2 Built-In Griddle Plate Installation
There are two methods to install the built-in griddle unit—Drop-In or flush-mount. The counter surface cut-out
dimensions are different for these two methods.
4.5.2.1 Dimensions of RTCSmp Built-In GI-SH/GR/IN 3500 and 5000
(measurements in mm and [inch])

Installation Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 13
4.5.2.2 Drop-In Mounting Instructions
IMPORTANT
To protect the induction unit from water
penetration, you must apply and bond
the silicone adhesive properly to create a
water-
tight seal. Before you begin the
installation, it is very important to use
isopropyl
alcohol (minimum 70%) or
equivalent to clean the flange and the
counter surfaces where the silicone
adhesive will be applied.
A. Custom built an installation frame or create a flange on the counter surface. This flange will prevent grease
or liquid from penetrating into the cabinet and the induction unit.
Countertop opening dimensions: 523mm x 382mm [20.59” x 15.04”].
B. Apply silicone adhesive PACTAN (part# 70000015, provided with the Air Intake Kit) to the lower end of the
griddle plate and the countertop where the two surfaces will meet. Then carefully lower the unit into the
cut-out.
C. To seal the gap between the rim and the counter surface, apply a thin line of silicone completely around
the edge of the griddle plate.
NOTE: We recommend using a food grade silicone for this application.
NOTE: Allow the silicone to cure for at least 48 hours. Do not start up the griddle during this time.
4.5.2.3 Flush Mounting Instructions
•A mounted frame is included for flush mounting the unit. The frame comes with a leveling plate and a
silicone tube. This frame is to be stud-mounted onto the underside of the counter surface.
•Installers are responsible for choosing the appropriate fasteners for the installation.
Dimensions of Mounting Frame—Single Griddle (measurements in mm and [inch])

Installation Garland RTCSmp Induction Built-in Griddles
14 Part # 4532291 Rev 2 (01/15/14)
To flush mount the griddle unit:
IMPORTANT
To protect the induction unit from
water penetration, you must apply
and bond the silicone adhesive
properly to create a water-tight seal.
Before you begin the installation, it is
very important to use isopropyl
alcohol (minimum 70%) or equivalent
to clean the frame, the flange and the
counter surfaces where the silicone
adhesive will be applied.
A. Countertop cut-out dimension: 546mm x 405mm [21.5” x 15.94”].
B. There are ten (10) pre-drilled holes on the rim of the mounting frame. The frame is to be stud-mounted
to the underside of the counter surface (fasteners not provided).
C. Lower the griddle onto the mounting frame. The rim of the griddle plate should sit on the leveling plate
of the mounting frame.
D. Level and adjust the griddle by adjusting the machine screws under the leveling plate.
E. Insert into the gap between the griddle plate and the frame the Ø11mm heat resistant silicone gasket
(provided).
F. Apply silicone adhesive PACTAN (part# 70000015, provided with the Air Intake Kit) completely around to
seal the gap between the griddle plate and the countertop.
NOTE: Allow the silicone to be cured for at least 48 hours. Do not start up the griddle during this time.
4.5.3 Air Intake Kit Installation
4.5.3.1 Components
An Air Intake Kit (Part Number
95000021) is provided. The illustration
shows the components included in
the kit.
To operate effectively, the induction
unit requires cool air intake. See 4.1
Location and 4.2 Ventilation .
A. Air Intake Filter
B. Air Filter Holder
C. Air Duct Holder
D. Clamp (x2)
E. Flex Aluminum Air Duct
F. Silicone (PACTAN, part#
70000015)
G. Caulking Gun

Installation Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 15
An example of an Air Intake Kit connected to a built-in induction unit:
A. Cut-out opening
B. Silicone (PACTAN)
C. Air exhaust opening
D. Sleeve with clamp mounted on bottom of unit
E. Flex aluminum air duct (max. length 244cm [96”] )
F. Air duct holder, air duct and clamp.
G. Removable air intake filter and filter holder mounted
onto cabinet
H. Fresh Air Supply
I. Hot Air Exhaust from the Induction Unit
4.5.3.2 Installation Steps
1. Cut-out dimension: 9.25” x 6.50” (235mm x 165mm).
2. Mount the Air Filter Holder onto the cabinet. Then connect the Duct Holder and the Flex Duct.
NOTE: The maximum length of the air duct must not exceed 96”(244cm).
3. The Air Filter Holder is fitted with a removable Air Intake Filter. Ensure the filter is visible and easily
accessible. Please label the Air Filter or its location for the kitchen staff.
IMPORTANT The Air Intake Filter (Grease Filter) should be in visible view, easily accessible, and
labeled. A blocked filter can cause electronic damage to the induction unit. Refer
to chapter 7 Cleaning.
4. To allow hot exhaust air to escape, install in the cabinet an air exhaust opening such as a louvered air
duct, which must be at least 1.5 times or greater than the air intake opening. Depending on the air
path and the amount of natural air movement, it is highly recommended that an exhaust fan be installed
into the cabinet to pull hot air out.
IMPORTANT Failure to provide adequate ventilation for the unit will result in the unit
overheating, nuisance shutdown, and potential failure of the unit.

Installation Garland RTCSmp Induction Built-in Griddles
16 Part # 4532291 Rev 2 (01/15/14)
4.6 Electrical Installation
IMPORTANT
•Refer to the electrical specifications in chapter 3 Dimensions and Technical Specifications AND
•Ensure the supply voltage and the line current match the specifications given on the rating plate. A
stable mains supply must be provided.
the
markings/instruction labels on the unit. If the information differs between the data listed in the
manual and the markings on the unit, always follow the markings on the unit.
CAUTION Wrong voltage will damage the induction unit. Follow
strictly the specifications on the rating plate.
•The electrical connections must satisfy the national and local electrical codes.
•If ground fault current protective switches are used, they must be provided with selective activation and
designed for a minimum fault current of 30mA. Multiple generators with a mains connection must not be
connected to a single fault current protective switch.
•This induction unit is equipped with a power cable which can be connected with the necessary plug to
the socket. Ensure the plug is easily accessible for disconnecting from the power supply. Put the control
knob in the 0 (OFF) position BEFORE connecting to the electrical supply.
To setup the unit for operation:
1. Ensure the control knob is at the OFF-Position.
ON-Position
Any position where
the White Line is
not pointing at ‘0’.
OFF-Position
White Line is
pointing at ‘0’.
2. Remove all objects from the griddle plate.
3. Connecting the components:
A. Use the RJ-45 cable provided to
connect the control unit to the
griddle plate.
B. Ensure the Air Intake Kit is
properly installed. See 4.5.3 Air
Intake Kit Installation.
C. Connect to power supply.
Illustration: Bottom View of a Built-in
unit shown.
4. Test the unit. See chapter 5 Function Test.

Function Test Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 17
5Function Test
IMPORTANT
CAUTION When the unit is in use, the griddle plate is hot. To avoid
burn injuries, do not touch the unit during operation.
•Before carrying out the function test, the user must understand how to operate the unit.
•Remove all objects from the griddle plate.
•Ensure the grease collector (custom-made) is installed properly before operating the unit.
To perform a function test:
1. Turn the control knob to set the temperature to 392°F (200°C).
2. The display shows the set temperature value.
3. If the set temperature (392°F / 200°C) is not changed, within 2 seconds, the display changes from the set
temperature (displaced with point ) to the actual temperature (displayed without point
).
4. The griddle plate warms up to the set temperature.
5. As soon as the plate temperature reaches the set temperature of 392°F (200°C), turn the control knob to
position 0 (OFF).
NOTE: The fan should start once the temperature reaches 392°F / 200°C.
6. If the sensors detect enough residual heat, the display shows “HOT”.
7. If the residual heat from the griddle plate is low, the control system of the induction unit initiates the
stand-by mode. When the system is in the stand-by mode, the point on the display blinks once every
second.
For assistance, see chapter 10 Troubleshooting or call a Factory Authorized Service agency.

Operating Instructions Garland RTCSmp Induction Built-in Griddles
18 Part # 4532291 Rev 2 (01/15/14)
6Operating Instructions
IMPORTANT
•Induction units are more powerful, heat up quicker, and cook food faster than conventional cooking
equipment. Your induction unit will require different use and care than other conventional equipment.
Do not operate the induction equipment without reading this manual and follow all safety requirements.
Refer to chapter 1 Safety Requirements.
•This appliance is for professional use and shall be used only by qualified personnel.
•The induction griddle has very short pre-heat time. Do not leave the unit unattended during operation.
CAUTION When the unit is in use, the griddle plate is hot. To avoid
burn injuries, do not touch the unit during operation.
6.1 Grease Collector
The grease collector is custom built and installed under the grease chute.
CAUTION Ensure the grease collector is placed correctly under the
grease drain spout before operating the unit.
6.2 Temperature Control and Display
Set the desired temperature by turning the control knob and the unit is immediately ready for operation. You
can adjust the temperature from 68-450oF (20-230oC).
The digital display shows the temperature while you turn the knob. Stop when the desired temperature is shown.
The set temperature is shown with a dot .
Within two seconds, the display shows the actual temperature from the griddle plate. The actual temperature is
shown without any dot .
ON-Position
Any position where
the White Line is
not pointing at ‘0’.
OFF-Position
White Line is
pointing at ‘0’.
To shutdown the unit, simply turn the control knob to the OFF-position.
If the sensors detect enough residual heat, the display shows “HOT”. If the residual heat from the griddle plate is
low, the control system of the induction unit initiates the stand-by mode. When the system is in the stand-by
mode, the point on the display blinks once every second.
Heat-up Time — from 68° - 392°F (20° - 200°C):
•SHGRIN3500, approx. 4 ½ minutes | SHGRIN5000, approx. 3 ½ minutes

Operating Instructions Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14) 19
6.3 Considerations
•Always season the grill plate before putting any protein on.
•Cooking Food from Frozen
If frozen food is used directly on the griddle plate regularly, pay special attention that the frozen food is
not always be put on the same positions on the griddle plate. Otherwise, the plate could deform locally
overtime.
•Using Proper Cooking Utensils
Use only Garland Induction Griddle Spatula (provided) to turn over food products on the griddle plate.
Using any sharp-edged objects such as knife or fork can damage the griddle surface.
•Recovering from Temperature Loss
Temperature loss occurs when cold food is put on the griddle plate. However, the RTCSmp technology
can immediately sense and correct any temperature loss.
6.4 When Unit is Not In Use
Best Practice: When the induction unit is not in use, ensure the control knob is in the 0 (OFF) position.

Cleaning Garland RTCSmp Induction Built-in Griddles
20 Part # 4532291 Rev 2 (01/15/14)
7Cleaning
CAUTION
Ensure no liquid can enter into the induction unit. Do
not let water or food overflow the cooking area. Do
not use hoses to clean or power wash the induction
unit or its vicinity.
CAUTION The cleaning of the griddle plate can produce hot
steams – danger of burn injuries!
CAUTION
Do not use strong detergents and dissolvers such as
Ketone, Ester, and alkaline detergents. Depending on
the concentration, reaction time and temperature,
they could damage the Griddle plate.
IMPORTANT Air Intake Filter
A dirty, blocked air intake filter can cause electronic damage to the induction unit. Ensure to clean the
filter at least once a week or as often as required. Garland’s Air Intake Filter is dishwasher-safe. Wipe the filter
dry before inserting it back into the Filter Holder.
The filter is pressure fitted into the
Air Filter Holder installed onto the
cabinet.
The filter pops out when you press down on its
corners as shown. If it doesn’t move, try the opposite
corners.
Grease Collector / Grease Drawer:
•Empty the grease collector as often as necessary. Ensure it is put back in place correctly under the grease
chute before operating the unit.
Griddle Plate:
•Do not use steel wool, tough scratching sponges, or a knife on the grill plate.
•Do not use ice cubes as that can cause deformation of the griddle plate.
•To clean the griddle plate:
1. Set temperature to 140oF / 60oC.
2. Pour some water on the griddle plate and let the
hot water dissolve the soiling.
3. Use non-abrasive scrubbing pads to scrape the
residues into the grease drawer. To avoid burn
injuries, scrub and scrape using a spatula on a
non-abrasive scrubbing pad.