Garland Ongard OG20 User manual

ATTENTION: Please take a few minutes to thoroughly read this user guide which should be
saved for future reference and passed on to any subsequent owner.
Photoelectric Smoke Alarm with Hush
User Guide
240V AC, 50Hz, 15mA max, 9V back up, single or multiple station
(18 units maximum)
Model: OG20, OG20LL
09/18

Contents of This User Guide
1. Product Features 3
2. Product Specifications 4
3. Installation Instructions 5
4. Locations To Avoid 8
5. Wiring Instructions 9
6. Mounting Instructions 11
7. Operation And Test 12
8. Alarm Nuisance and Hush 14
9. Troubleshooting 15
10. Battery Replacement 16
11. Cleaning Your Alarm 17
12. Limitations Of Smoke Alarms 17
13. Good Safety Habits 18
14. What To Do When The Alarm Sounds 19
15. Warranty & Contact Details 20
Thank you for purchasing this smoke alarm. It is an important part
of your family’s home safety plan. You can trust Garland OnGard to
provide the highest quality safety products.
Please take a few minutes to thoroughly read this user guide, and
save it for future reference. Teach children how to respond to the
alarms, and that they should never play with the unit.
If you have any enquiries regarding this product please visit our website:
www.garlandcables.com.au

3
1. Product Features 3
2. Product Specifications 4
3. Installation Instructions 5
4. Locations To Avoid 8
5. Wiring Instructions 9
6. Mounting Instructions 11
7. Operation And Test 12
8. Alarm Nuisance and Hush 14
9. Troubleshooting 15
10. Battery Replacement 16
11. Cleaning Your Alarm 17
12. Limitations Of Smoke Alarms 17
13. Good Safety Habits 18
14. What To Do When The Alarm Sounds 19
15. Warranty & Contact Details 20
1. Product Features
Model OG20 / OG20LL is powered from a 240V AC supply, and has
a DC battery back-up source. AC/DC smoke alarms offer added
protection in the event of a power failure. Unique power connector
prevents interconnecting with incompatible smoke alarms, CO
alarms, heat alarms, or security systems. The smoke alarm can be
interconnected with up to 17 other Garland OnGard models as set
out in Section 2 – Product Specifications. Do not connect to any other
type or model of smoke, CO, or heat alarm.
• Hush quiets unwanted alarms for up to 9 minutes
• Alarm memory identifies which alarm has activated
• Optional use tamper-resistant feature serves as a safeguard against
tampering
• The smoke alarm will sound a short beep about once every
40 seconds if the battery is low
• Multi-purpose green and red LEDs indicate that the smoke alarm
is connected to the AC supply, is working normally, or is in alarm
• Loud alarm sounder – 85 dB
• Test button checks smoke alarm operation
WARNING! REMOVAL OF SMOKE ALARM BATTERY AND
DISCONNECTING OR LOSS OF AC POWER WILL RENDER THIS
UNIT INOPERATIVE.
DO NOT TRY TO REPAIR THIS SMOKE ALARM YOURSELF.

4
2. Product Specifications
Model OG20, OG20LL
Electrical Rating 240V AC 50HZ, DC battery back up
(9V battery ), OG20 - 9V battery,
OG20LL - 10 Year Lithium battery.
Sensor Photoelectric Smoke Sensor
Interconnecting Smoke
and Heat Alarms
Up to any combination of 17 other alarm
models. Compatible Models include:
OG10, OG20, OG20LL, OG30.
Operating Temperature 0°C to 40°C
Operating Humidity Up to 93% Humidity (Non-Condensing)
Lound alarm 85 decibels at 3 metres
Model OG20LL has a lithium battery that is designed to last
the life of the alarm.

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3. Installation Instructions
This smoke alarm must only be wired to a 240VAC 50Hz sine wave
current supply.
Laws on smoke alarms vary from state to state and you should be
aware of what the requirements are in the state you live - for more
information please refer to your local fire emergency services.
Recommended Locations
• In every room where someone sleeps with the door closed. The
closed door may prevent an alarm located outside from waking
the sleeper.
• In the immediate area of bedrooms and the exit path from all sleeping
areas (Figure 1A).
• In stairways, as stairways act like chimneys for smoke and heat.
• In any room where large electrical appliances are operated
(e.g. portable heaters or humidifiers).
• If a hallway or room is more than 9.1m long put alarms at both ends.
• For maximum household protection see Figure 1C.
Things to Consider:
For Ceiling Mounting:
Smoke from a fire will rise to the ceiling and spread horizontally.
Mounting the smoke alarm in the centre of the ceiling places it closest
to all points in the room.
•When mounting an alarm on the ceiling, locate it at a minimum of
300mm from the side wall (Figure 2A).
• For sloped, peaked or cathedral ceilings the alarm should be placed
between 500mm and 1500mm from the highest point of the ceiling
(Figure 2B).
• Smoke alarms in rooms with ceiling slopes greater than 1m in 8m
horizontally, should be located on the high side of the room
(Figure 2B).
For Wall Mounting:
• When mounting the alarm on the wall, use an interior wall with the
top edge of the alarm at a minimum of 100mm and a maximum of
600mm below the ceiling (Figure 2A).

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3. Installation Instructions
DINING
ROOM
LIVING
ROOM
Smoke Alarms for Minimum Protection
Ionisation Type Smoke Alarm with Alarm
Silencer (Hush) or Photoelectric Type
Smoke Alarms for Additional Protection
KITCHEN BEDROOM
BEDROOM
BEDROOM
LIVING
ROOM KITCHEN
BEDROOMBEDROOMHALL
BASEMENT
FIGURE 1A
FIGURE 1C
FIGURE 1B
SINGLE FLOOR PLAN MULTIPLE FLOOR PLAN
BEDROOM
FAMILY ROOM
WORKSHOPBASEMENT
KITCHEN
HALL
GARAGE
MASTER
BEDROOM
FIRE
EXTINGUISHERS
SMOKE
ALARMS
FIRE BLANKET
TOTAL HOME PROTECTION
or Heat Alarm
DINING
ROOM
LIVING
ROOM
Smoke Alarms for Minimum Protection
Ionisation Type Smoke Alarm with Alarm
Silencer (Hush) or Photoelectric Type
Smoke Alarms for Additional Protection
KITCHEN BEDROOM
BEDROOM
BEDROOM
LIVING
ROOM KITCHEN
BEDROOMBEDROOMHALL
BASEMENT
FIGURE 1A
FIGURE 1C
FIGURE 1B
SINGLE FLOOR PLAN MULTIPLE FLOOR PLAN
BEDROOM
FAMILY ROOM
WORKSHOPBASEMENT
KITCHEN
HALL
GARAGE
MASTER
BEDROOM
FIRE
EXTINGUISHERS
SMOKE
ALARMS
FIRE BLANKET
TOTAL HOME PROTECTION
or Heat Alarm

7
3. Installation Instructions
Smoke alarm should
be located between
500mm and 1500mm
of the highest point.
FIGURE 2A
CEILING
PEAK CEILING
300mm
MINIMUM
600mm
MINIMUM
MAXIMUM
SIDE WALL
BEST
PLACEMENT
DO NOT INSTALL
DO NOT INSTALL
DEAD AIR
NOT IN THIS AREA
ANYWHERE IN THIS AREA
500mm
1000mm
DEAD AIR
ACCEPTABLE
PLACEMENT
100mm
FIGURE 2B
DEAD AIR
DO NOT INSTALL
SLOPED CEILING
NOT IN THIS AREA
500mm
ANYWHERE IN THIS AREA
1000mm
FIGURE 2A
CEILING
PEAK CEILING
300mm
MINIMUM
600mm
MINIMUM
MAXIMUM
SIDE WALL
BEST
PLACEMENT
DO NOT INSTALL
DO NOT INSTALL
DEAD AIR
NOT IN THIS AREA
ANYWHERE IN THIS AREA
500mm
1000mm
DEAD AIR
ACCEPTABLE
PLACEMENT
100mm
FIGURE 2B
DEAD AIR
DO NOT INSTALL
SLOPED CEILING
NOT IN THIS AREA
500mm
ANYWHERE IN THIS AREA
1000mm
FIGURE 2A
CEILING
PEAK CEILING
300mm
MINIMUM
600mm
MINIMUM
MAXIMUM
SIDE WALL
BEST
PLACEMENT
DO NOT INSTALL
DO NOT INSTALL
DEAD AIR
NOT IN THIS AREA
ANYWHERE IN THIS AREA
500mm
1000mm
DEAD AIR
ACCEPTABLE
PLACEMENT
100mm
FIGURE 2B
DEAD AIR
DO NOT INSTALL
SLOPED CEILING
NOT IN THIS AREA
500mm
ANYWHERE IN THIS AREA
1000mm

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3. Installation Instructions
4. Locations To Avoid
To minimise nuisance alarms avoid these locations:
• Do not install within 900mm of the following: The door to a kitchen, or a
bathroom that contains a tub or shower, forced air supply ducts used for
heating or cooling, ceiling or whole house ventilating fans, or other high
air-flow areas.
• Areas where curtains or other objects will block the sensor. Smoke must
be able to reach the sensor to accurately detect conditions.
• Install at least 300mm away from fluorescent lights.
• Keep out of insect infested areas.
• Avoid excessively dusty, dirty or greasy areas.
• Do not install in areas where the temperature is colder than 0°C or hotter
than 40°C.
• Do not install in areas where the relative humidity (RH) is greater than 93%.
• If a kitchen alarm is desired, it should have an ionisation alarm silencer
feature or be a photoelectric alarm or heat alarm.
• Do not place in the garage.
Mobile Home Installation:
For Well Insulated Mobile Homes
Install smoke alarms as recommended on the previous pages.
In mobile homes that are not well insulated extreme heat or cold can
be transferred from the outside to the inside through poorly insulated
walls and roof. This may create a thermal barrier which can prevent
the smoke from reaching an alarm mounted on the ceiling.
For Poorly Insulated Mobile Homes
Install the smoke alarm on an inside wall with the top edge of the
alarm at a minimum of 100mm and a maximum of 600mm below
the ceiling (Figure 2A).
For minimum protection, install at least one alarm close to the
bedrooms. For additional protection, see Figure 1A.
Warning: test your smoke alarm operation after caravan or
mobile home vehicle has been in storage, before each trip and at
least once a week during use.

9
DANGER: ELECTRICAL SHOCK HAZARD. Turn off power
at the main fuse box or circuit breaker by removing the fuse or
switching the circuit breaker to the OFF position and securing
it. An all-pole mains switch with a contact separation of at
least 3mm in each pole shall be incorporated in the electrical
installation of the building.
WARNING: THIS SMOKE ALARM MUST BE INSTALLED BY
QUALIFIED (LICENSED) ELECTRICIANS ONLY.
Wiring Requirements
• This smoke alarm should be installed with an AS/NZS Wiring
Rules approved junction box. All connections must be installed
by a qualified electrician and be in accordance with the relevant
requirements of the AS/NZS Wiring Rules AS3000 Standards.
• The appropriate power source is 240VAC 50Hz continuous single
phase sine wave current supplied from a non-switchable circuit
which is not protected by a RCD.
• WARNING: This alarm cannot be operated from power derived
from a square wave or modified square wave inverter. These type
of inverters are sometimes used to supply power to the structure in
off grid installations, such as solar or wind derived power sources.
These power sources produce high peak voltages that will damage
the alarm.
Wiring instructions for AC harness
!
Caution! Turn off the main power to the circuit before
wiring the alarm.
• For alarms that are used as single station, DO NOT CONNECT
THE RED WIRE TO ANYTHING. Leave the red wire insulating cap
in place to make certain that the red wire cannot contact any metal
parts or the electrical box.
5. Wiring Instructions
4. Locations To Avoid
• Avoid dead air spaces such as the peak of an “A” frame ceiling. “Dead
Air” at the top may prevent smoke from reaching the alarm in time to
provide early warning. Refer to Figure 2A and 2B.
N.B. - Smoke alarms are not to be used with detector
guards unless the combination (alarm and guard) has been
evaluated and found suitable for that purpose.

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5. Wiring Instructions
• When alarms are interconnected, all interconnected units must be
powered from a single circuit.
• A maximum of 18 Garland OnGard safety devices may be
interconnected in a multiple station arrangement. The interconnect
system should not exceed the interconnect limit of 12 smoke alarms
and/or 18 alarms total (smoke, heat detector, etc.).
(see below for details on interconnecting Garland OnGard devices).
• The maximum wire run distance between the first and last unit
in an interconnected system is 307 meters. Figure 3 illustrates
interconnection wiring. Improper connection will result in damage to
the alarm, failure to operate, or electrical shock hazard.
• Make certain alarms are wired to a continuous (non-switched) final
sub-circuit.
Note: Use approved listed Australian Standards cable 1.0mm²
TPS or larger as required by local codes.
FIGURE 3 “INTERCONNECT WIRING DIAGRAM”
ALARM HARNESS ----------------------- CONNECTED TO:
BROWN ------------------------ A (Hot Side of AC Line)
BULE ------------------------ N (Neutral Side of AC Line)
RED ------------------------- SW (Interconnect Lines (RED
Wires) of Other Units in the
Multiple Station Set up)
BATTERY INSTALLATION
See Battery replacement (section 10) for battery installation.
OG20 / OG20LL
Interconnect
Smoke Alarm
OG30
Interconnect
Heat Alarm
OG10
Interconnect
Smoke Alarm
A
N
FUSE OR CIRCUIT BREAKER
A SW N
Brown
Brown
Brown Brown
Red Red Red
Red
Blue
Blue
Blue Blue
A SW NA SW N
FIGURE 3

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6. Mounting Instructions
CAUTION! THE BATTERY TAMPER BUTTON MUST BE HELD
DOWN IN THE BATTERY COMPARTMENT BY THE BATTERY,
TO ENSURE THE BATTERY DOOR WILL CLOSE, THE AC QUICK
CONNECTOR WILL ATTACH TO THE ALARM, AND THE ALARM
WILL ATTACH TO THE TRIM RING.
NOTE: PLEASE ENSURE THAT BATTERY IS INSTALLED PRIOR
TO MOUNTING OF SMOKE ALARM.
A trim ring is provided on the back of the smoke alarm. This trim ring
is removed by holding the trim ring and twisting the smoke alarm in
the direction indicated by the turn to remove arrow. The trim ring is
secured to the smoke alarm by a trim lever.
Caution! The cover is a sealed unit and has no removable
serviceable parts! Do not tamper.
1. Secure a suitable junction box near
the position of the smoke alarm,
ensure the quick connect cable
length is long enough to reach the
junction box for termination to be
made.
2. Connect active, neutral and switch
line to the smoke alarm cable
using the terminal connection
block provided. Secure these
terminals inside the junction box.
3. Punch out the suitable fixing holes
on the trim ring and then pull the
AC connector through the centre
of the trim ring.
4. Secure the trim ring to the ceiling
using the fixing holes provided.
Connect the 9V battery (back up)
into the battery compartment.
Ensure the locks on the AC
connector snap firmly into place.
If the back up 9V battery is already
loaded in the Battery compartment,
pull out the battery pull tab.
SQUEEZE
CONNECTOR
LOCKING
ARMS AND PULL
INSTALL
MARKS
REMOVE
FIGURE 4A
FIGURE 4B

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6. Mounting Instructions
7. Operation and Test
The smoke alarm is operating once AC power is applied, the new
battery is installed and testing is complete. When the smoke alarm
senses smoke, the horn will sound a loud (85 db) pulsating alarm
( 3 beeps repeat ).
Red and Green LED indicators:
This smoke alarm features red and green LED indicators that can be
seen through the Push-to-Test button or the LED lens above the test
button.
The LEDs indicate the following:
GREEN
ON – AC power is present.
OFF – AC power is not present.
RED
Red LED Blinks once every 5 minutes and 20 seconds
– Mains power is present indicating normal operation.
Red LED Blinks once a second
– smoke alarm senses smoke and simultaneously sounds an
audible alarm
Red LED Blinks once every 10 seconds
– smoke alarm is in hush mode.
Red LED is 3 rapid flashes at 40 second intervals
– indicates which alarm previously detected an alarm condition.
Red LED OFF
– DC power is not present.
OFF and unit is sounding alarm
– Another interconnected smoke alarm has sensed smoke and is
signaling this alarm.
5. Now mount the smoke alarm onto the trim ring. Rotate the smoke
alarm until the smoke alarm snaps firmly into place.
Note: Please ensure that battery is installed prior to mounting
of smoke alarm.

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7. Operation and Test
Testing the smoke alarm
Warning: test each smoke alarm to be sure that each is
installed correctly and is operating properly.
Stand at arm’s length from the smoke alarm when testing. The alarm
sounder is loud to alert you to an emergency and can be harmful to
hearing.
Test the smoke alarm weekly and upon returning from holiday,
or when the house has been unoccupied for several days.
Test all smoke alarms weekly by doing the following:
1. Check the Hush/Test button. If the green LED above the test button
is ON, the smoke alarm is receiving AC power.
2. Firmly depress and hold the Hush/Test button for at least five (5)
seconds. The smoke alarm will sound 3 long beeps, pause, 3 longs
beeps, repeating for up to 10 seconds after the Hush/Test button
is released. NOTE: If smoke alarms are interconnected, all smoke
alarms should sound an alarm within three (3) seconds after any
test button is pushed and the tested smoke alarm sounds.
3. If the smoke alarm does not sound, turn off the power to the smoke
alarm circuit at the main distribution board and check the wiring.
Retest the smoke alarm. If the smoke alarm does not sound,
please refer to Section 9: Troubleshooting. If this doesn’t work
please contact your electrician.
Warning: If alarm horn sounds, and smoke alarm is
not being tested, the smoke alarm is sensing smoke.
THE SOUND OF THE ALARM HORN REQUIRES YOUR
IMMEDIATE ATTENTION AND ACTION.

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8. Alarm Nuisance and HUSH
This alarm is designed to minimise nuisance alarms. Cigarette smoke
will not normally cause the unit to alarm, unless the smoke is blown
directly into the alarm. Combustion particles from cooking may set
off the alarm if it is located too close to a cooking appliance. Large
quantities of combustible particles are generated from spills or when
broiling. Using the fan on a range hood which vents to the outside
(non-recirculating type) will also help prevent nuisance alarms from
occurring by removing these combustible products from the kitchen.
HUSH
If you know why the alarm is sounding, and you can verify that it
is not a life threatening situation, you can push the button on the
initiating unit (Red LED flashing every second) to silence the alarm
for up to 10 minutes. If the smoke is not too dense, that unit, and all
interconnected units will silence. After the Hush period, the smoke
alarm will automatically reset and sound the alarm if particles of
combustion are still present. You can use Hush repeatedly until the air
has been cleared of the condition causing the alarm.
Note: Dense smoke will override Hush and sound a continuous
alarm. If no fire is present, check to see if one of the reasons
listed in Section 4. LOCATIONS TO AVOID may have caused
the alarm. If a fire is discovered, get out and call the fire
department.
• Pushing the button on the initiating smoke alarm will silence that
alarm and all compatible interconnected units.
• Pushing the button on any hard-wire smoke alarm will do nothing
to silence an interconnected smoke alarm.

15
9. Troubleshooting
PROBLEM SOLUTION
Smoke alarm does not
sound when tested.
NOTE: Push and hold
test button for at least
five (5) seconds while
testing!
1. Check that AC power is turned on.
Green LED should be illuminated.
2. Turn off power. Remove smoke alarm
from mounting plate and:
a. check that connector plug is securely
attached.
b. Check that battery is installed
correctly.
3. Clean smoke alarm.
Smoke alarm beeps
about once every
40 seconds
Turn off AC power, replace battery and
Clean alarm. See “Section 10 Battery
Replacement” and “Section 11 Cleaning
Your Alarm”.
Smoke alarm sounds
unwanted alarms when
residents are cooking,
taking showers, etc.
1. Hire an electrician to move smoke
alarm to a new location. See
“Section 3 Installation Instructions”
and “Section 4 Locations to Avoid”.
Interconnected smoke
alarms do not sound
when system is tested.
1. Press and hold button for at least five
(5) seconds after the initiating unit
sounds.
2. Turn off AC power or circuit breaker
and check the interconnect wiring.
See “Section 5 Wiring instructions”.
3 chirps every
40 seconds
1. Before 10 years of operation: unit is in
fault mode. Contact customer service.
2. After 10 years of operation: end of
life warning. Alarm must be replaced
(REPLACE IMMEDIATELY!)
NOTE: Visit our website: www.garlandcables.com.au, if your alarm
does not seem to operate correctly.

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10. Battery Replacement
Alarm Removal
To replace the battery, remove the alarm from the trim ring by rotating
the alarm in the direction of the “OFF” arrow on the cover (See Section
6, Figure 4B). To disconnect the AC power harness, squeeze the
locking arms on the sides of the Quick Connector while pulling the
connector away from the bottom of the alarm (See Section 6,
Figure 4A).
Battery Installation and Replacement:
To replace or install the battery you must first remove the alarm from
the trim ring by following the ALARM REMOVAL instructions at the
beginning of this section. After the alarm has been removed you can
open the battery door and install or replace the battery. Install the
battery to the battery terminal clip of the smoke alarm. When installing
the battery, press the battery lever down into the battery compartment
and install the battery. (See Figure 5).
Caution! If the battery compartment is closed without a
battery, the red battery tamper will prevent the smoke alarm
from attaching to the trim ring.
NOTE: Constant exposure to extreme temperatures and
humidity may affect battery life.
Replace battery at least once a year or immediately when the
low battery signal sounds once every 40 seconds, even though
the smoke alarm is receiving AC power.
USE ONLY THE FOLLOWING 9VOLT BATTERIES FOR SMOKE
ALARM REPLACEMENT:
Alkaline type: ENERGIZER 522; DURACELL MN1604 or MX1604
Lithium type: FDK CP-V9Ju; ULTRALIFE U9VL-J
Note: regular weekly testing is recommended
Warning! Use only the batteries specified. Use of different
batteries may have a detrimental effect on the alarm. Exposure
to temperature extremes and / or high humidity may reduce
battery life.
FIGURE 5
Battery door
Battery door

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11. Cleaning Your Alarm
YOUR ALARM SHOULD BE CLEANED AT LEAST ONCE A YEAR
To clean your alarm, remove it from the mounting bracket as outlined
in Section 10 Battery Replacement or Section 6, Figure 4A. You can
clean the interior of your alarm (sensing chamber) by using compressed
air or a vacuum cleaner hose and blowing or vacuuming through the
openings around the temperature sensor located on the top of the
alarm. The outside of the alarm can be wiped with a damp cloth.
After cleaning, reinstall your alarm and test your alarm by using the test
button. If cleaning does not restore the alarm to normal operation the
alarm should be replaced.
After cleaning, reinstall your alarm. Test your alarm by using
the test button and check that the green LED is on.
12. Limitations Of Smoke Alarms
Warning! Smoke alarms are devices that can provide
early warning of possible fires; however, alarms have sensing
limitations.
Ionisation sensing alarms may detect invisible fire particles (associated
with fast flaming fires) sooner than photoelectric alarms. Photoelectric
sensing alarms may detect visible fire particles (associated with slow
smouldering fires) sooner than ionisation alarms.
Home fires develop in different ways and are often unpredictable.
For maximum protection, subject to applicable legal requirements
in each State and Territory, Garlan OnGard recommends that both
ionisation and photoelectric alarms be installed.
Loose batteries, where fitted, must be of the specified type, in good
condition and installed properly. AC only powered alarms will not
operate if AC power has been cut off such as by an electrical fire,
an open fuse or loss of mains supply. All alarms must be tested
regularly to make sure the batteries and the alarm circuits are in
good operating condition.
Life safety from fire in residential occupancies is based primarily on
early notification to occupants of the need to escape, followed by the
appropriate egress actions by those occupants. If the alarm is located
outside the sleeping room or on a different floor, it may not wake up
a sound sleeper. The use of alcohol or drugs may also impair one’s
ability to hear the smoke alarm. For maximum protection, a smoke
alarm should be installed in each sleeping area on every level of a

18
12. Limitations Of Smoke Alarms
13. Good Safety Habits
Develop and practice a plan of escape:
• Install and maintain fire extinguishers on every level of the home
and in the kitchen, basement and garage. Know how to use a fire
extinguisher prior to an emergency.
• Make a floor plan indicating all doors and windows and at least
two (2) escape routes from each room. Second story windows may
need a rope or chain ladder.
• Have a family meeting and discuss your escape plan, showing
everyone what to do in case of fire.
• Determine a place outside your home where you all can meet if
a fire occurs.
• Familiarise everyone with the sound of the alarm and train them
to leave your home when they hear it.
• Practice a fire drill at least every six months, including fire drills at
night. Ensure that small children hear the alarm and wake when
it sounds. They must wake up in order to execute the escape plan.
Practice allows all occupants to test your plan before an emergency.
You may not be able to reach your children. It is important they
know what to do.
• Current studies have shown alarms may not awaken all sleeping
individuals. It is the responsibility of individuals in the household that
are capable of assisting others to provide assistance to those who
may not be awakened by the alarm sound, or to those who may be
incapable of safely evacuating the area unassisted.
home. Smoke alarms cannot provide an alarm if smoke does not
reach the unit. Therefore, smoke alarms may not sense fires starting
in chimneys, walls, on roofs, on the other side of a closed door or on
a different floor. Hearing impaired occupiers should consider fitting
additional strobe accessories to give a visual alarm.
Although smoke alarms can help save lives by providing an early
warning of a fire, they do not prevent property damage. Home owners
and renters should have adequate insurance to protect their property.
If after reviewing this manual you feel that your smoke alarm is
defective in any way, do not tamper with the unit. Refer to Section 15
Warranty and Contact Details.

19
14. What To Do When The Alarm Sounds
• Leave immediately by your escape plan. Every second counts,
so don’t waste time getting dressed or picking up valuables.
• In leaving, don’t open any inside door without first feeling its
surface. If hot, or if you see smoke seeping through cracks, don’t
open that door! Instead, use your alternate exit. If the inside of the
door is cool, place your shoulder against it, open it slightly and be
ready to slam it shut if heat and smoke rush in.
• Stay close to the floor if the air is smoky. Breathe shallowly through
a cloth, wet if possible.
• Once outside, go to your selected meeting place and make sure
everyone is there.
• Call the fire department from your neighbour’s home - not from
yours!
• Don’t return to your home until the fire officials say that it is
all right to do so.
There are situations where a smoke alarm may not be effective to
protect against fire.
For instance:
a) smoking in bed
b) leaving children home alone
c) cleaning with flammable liquids, such as gasoline

20
TEN YEAR WARRANTY
Warranty
Garland warrants to the original consumer purchaser (Customer) that
each new smoke alarm will be free from defects in materials and
workmanship under normal use for a period of 10 years from the date
of purchase (Warranty Period). To the extent permitted by law, Garland
agrees to repair or replace (at our discretion) any defective product, within
the Warranty Period, on presentation of proof of purchase.
Australia warranty claims:
1. These Terms outline how the Company warrants our products for
all Products purchased after 1 January 2011.
2.
Garland warrants that all Garland Products (excluding Third Party
Product) will operate in accordance with their published specifications
for the duration of the Warranty Period.
3. Where the sale of Products is to electrical wholesale customers of
Garland , no additional warranties are to be provided on behalf of
Garland to end consumers.
4. The Australian Consumer Law (ACL) protects consumers by giving
them certain rights relating to the purchase of goods and services.
5. If the Customer is a ‘consumer’ as the term is defined in the ACL:
5.1
Garland ’s Products come within guarantees that cannot
be excluded under the ACL;
5.2 The Customer is entitled to a replacement or refund for major
failure and for compensation for other reasonably foreseeable
loss or damage;
5.3 The Customer is entitled to have the Products repaired or
replaced if the Products fail to be of acceptable quality and the
failure does not amount to a major failure.
6. In addition, the Customer must ensure that terms of a like nature
are contained in any contract of sale or onsale of the Products to a
Third Party purchaser.
7. The Customer indemnifies and holds
Garland harmless from any
claims or demands which are made as a result of their failure to comply
with the requirements of this clause.
8. If the Customer makes a claim during the Warranty Period it will be
handled as follows:
(a) In the case of
Garland Products, where there is a defect in such
Products, Garland will replace or repair the Products (at its
discretion and cost).
(b)
Garland will not be responsible for the cost of retrieving,
removing, reinstalling, or retesting the Products to and from the
location where the Products are located.
(c) All warranties for any Products repaired or replaced during the
Warranty Period will expire at the same time as the original
warranty of the Products that were repaired or replaced.
15. Warranty & Contact Details