Garner TS-1 Series User manual

TS-1 Operation Manual
TS-1 Series
Continuous Degaussing System
Operation Manual
*TS-1 shown with optional SCAN-1 Media Destruction Report Package
www.GarnerProducts.com
[phone]
10620 Industrial Ave. Suite 100
Roseville, CA 95678
PROUDLY MANUFACTURED IN THE U.S.A.
WITH DOMESTIC AND IMPORTED MATERIALS
PN 4075-364L

TS-1 Operation Manual
TABLE OF CONTENTS
GENERAL INFORMATION 2
IMPORTANT SAFETY NOTES 2
INSPECTION 2
INSTALLATION 2
POWER REQUIREMENTS 2
LOCATION AND COOLING 2
POWER PLUG 3
DEGAUSSING INSTRUCTIONS FOR HARD DRIVES: 3
DEGAUSSING INSTRUCTIONS FOR DLT MEDIA 4
NOTE:FOR DLT MEDIA THAT IS TO BE RE-USED.4
ERROR MESSAGES 4
Charge Error 4
Drawer Open Error 4
Gauss Error 4
Overheat Error 4
SPECIFICATIONS 5
FCC NOTICE 5
CE NOTICE 6
DECLARATION OF CONFORMITY 8
GARNER PRODUCTS, INC. LIMITED WARRANTY AND WARRANTY RETURN POLICY 9

TS-1 Operation Manual Page 2
GENERAL INFORMATION
The Garner Products, Inc. Model TS-1 is a continuous-duty capacitive-discharge degausser. The TS-1 is designed to erase hard
drives and tape cartridges that fit inside the drawer. The convenient drawer-loading design accommodates many different
types and sizes of media, without the need for adapters.
The TS-1, when used with the optional Garner SCAN-1 Media Destruction Report Package, creates detailed, auditable reports
of the serial numbers of degaussed hard drives. Simply download Garner’s SCAN-1 Media Destruction Report Software to your
computer. Using the handheld barcode scanner and USB cable provided with the SCAN-1 Package, you are prepared to
effortlessly generate detailed, auditable reports of degaussed hard drive serial numbers.
For assistance from Garner Products, Inc. call [phone] or fax [phone]. International customers call +1 916 784-
0200. For warranty information, please refer to the warranty section inside this manual.
IMPORTANT SAFETY NOTES
– PACEMAKER USERS: Due to stray magnetic fields, consult your physician before operating.
WARNING No operator-serviceable parts inside
unit. Maintenance to be done only by
trained personnel.
CAUTION Airflow is important. Do not cover chassis
ventilation slots or block enclosure openings.
WARNING High Voltage exists inside unit even
when equipment is not under power. All
trouble shooting and wiring checks must
be performed by a qualitied electrician
or authorized plant personnel.
CAUTION Check input voltage selection; if not compatible
with wall voltage, have technician qualified by
Garner Products modify wiring inside this
system before connecting system plug to wall
voltage.
WARNING Unplug power cord from the wall to
disconnect power to the system.
CAUTION Avoid using or storing the equipment in areas
with temperatures below 0°C (+32°F) or above
+50°C (+122°F).
WARNING A non-shielded power cord may be used
to connect AC power to the system. Use
only power cords approved by Garner
Products
CAUTION Stabilize equipment prior to use.
WARNING For continued protection against risk of
fire, replace fuses with fuses of same
types and ratings only.
CAUTION Do not use extension cords.
WARNING Disconnect main power and unplug unit
from the wall before installing or
removing device or servicing equipment.
CAUTION Do not operate or touch the equipment with
wet hands. This may result in an electric shock
or damage to the equipment.
CAUTION Two person lift.
INSPECTION
Upon arrival, unpack and inspect the TS-1 degausser for shipping damage. If the degausser or any accessories are damaged or
fail to operate correctly, immediately notify the carrier and Garner Products, Inc.
INSTALLATION
Power Requirements
It is important to ensure correct power is applied to the degausser. Verify that the power specification label located on the
back of the TS-1 matches the power mains into which the TS-1 will be plugged. Call Garner Products, Inc. if the voltage listed is
not compatible with your voltage or if you have any questions.
Location and Cooling
The degausser must be placed on a flat, hard surface.
The air intake and exhaust are located on the back panel. To ensure proper cooling, do not block the air intake or exhaust and
maintain at least six inches (15 cm) open space between the back of the degausser and any obstacle.
As a general rule, media you do not intend to erase should be kept at least 2 feet (60 cm) away from the degausser.

TS-1 Operation Manual Page 3
Power Plug
Plug the EIA connector attached to the supplied power cord into the receptacle on the back of the TS-1. Connect the power
plug to an electrical outlet that complies with the TS-1’s ratings for voltage, frequency, and current. Incorrect voltage or
insufficient current may cause fire or electrical shock.
DEGAUSSING INSTRUCTIONS FOR HARD DRIVES:
Action LCD Display Description
Step 1:
Press POWER button ON
GARNER PRODUCTS
0 −− 00
Total Erase Cycles: The left counter indicates the total
number of times the right counter reached 50,000.
The right counter indicates the total number of erase
cycles on the TS-1 up to 49,999.
TS-1
Firmware Ver 2.0 Displays degausser model and firmware version.
Ready
Session = 0
Indicates TS-1 is ready to have media loaded into the
drawer.
Session is the number of erase cycles since the last
power up.
Step 2:
Open Drawer
Insert Media (Orientation of
hard drives is not important as
long as the drawer closes freely
and completely)
Close Drawer
Drawer Open
Indicates media drawer is open – this is normal when
inserting media to be erased. Note: The READY light
blinks when drawer is open.
Ready
Session = 0 TS-1 is ready to perform an erase cycle.
Step 3:
Press ERASE Button Precharge
The TS-1 is managing the current to evenly charge the
capacitors.
Charging 30
>>>>>>>>>>>>>>>>
Displays capacitor charging status as it counts down
from 60 seconds. Although 60 seconds is the
maximum time allowed for charging, full charge is
normally completed between 25 and 35 seconds.
ERASE
Displays as the fully charged capacitors are discharged
into the degaussing coil.
FS(Tesla)– 2.0 +
----------==|===
Displays the measured field strength in tesla during
the erase cycle. The bar graph easily identifies the
field strength. (2 tesla = 20,000 gauss)
Step 4:
Remove media by lifting up and
sliding out the drawer.
Erase Successful
Remove Media
Indicates that onboard diagnostics confirmed the
magnetic field was sufficient to fully erase the media
and it is ok to remove the media.
Step 5:
Insert another hard drive or turn
off the power and close the
drawer.
Ready
Session = 1

TS-1 Operation Manual Page 4
DEGAUSSING INSTRUCTIONS FOR DLT MEDIA
Remove the plastic protective cases. Simply follow the degaussing instructions above for complete erasure.
Note: For DLT media that is to be re-used.
Although the data is completely degaussed in one operation, a second pass rotated at 90 degrees is required to smooth out any
magnetic fluctuation. Note: If the second pass is not completed, the tape drive may eject the tape from the tape drive and
indicate that the tape needs cleaning. The second pass at 90 degrees will correct this condition.
First Pass Second Pass
Error Messages
Charge Error
“CHARGE ERROR” is displayed on the LCD screen. This error indicates that the TS-1 failed to charge to the determined power
level needed to successfully erase the media in the degaussing chamber.
Action: Turn off the TS-1 for one minute and restart. (Turning off the power to the TS-1 will clear the error.) If the error
repeats, have the power mains checked and also check the TS-1 to make sure the TS-1 power setting matches the power
mains. If error persists, call Garner Products technical support.
Note: If the power at your location is prone to voltage sag, the TS-1 may/will report a “CHARGE ERROR” fault. This is an
operational feature designed to ensure the degausser will only operate when an optimal charge condition is present. If the
charge error fault persists when the power is known to be stable, call customer support.
Drawer Open Error
The LCD displays “DRAWER OPEN.” This error indicates that the media drawer is not completely closed. The TS-1 continuously
checks to see if the media drawer is closed. If the drawer is not closed, the “DRAWER OPEN” will persist on the LCD. Once the
drawer is closed, the TS-1 will automatically continue the erase function.
Action: Check to see that there are no obstructions and drawer id fully closed.
Gauss Error
The LCD displays “GAUSS ERROR,” indicating the erasing field may not have been adequate to effectively erase the media in the
degaussing chamber.
Action: Turn off the TS-1 for approximately one minute. (Turning off the power to the TS-1 will clear the error.) Turn the
TS-1 back on and press the ERASE button. The media in the degaussing chamber will be erased if the field is sufficient
otherwise “GAUSS ERROR” will remain on the LCD screen. If error persists, call Garner Products technical support.
Overheat Error
LCD displays “OVER HEAT.” This error indicates the internal temperature has risen to a level that may be harmful to the TS-1.
Action: When the TS-1 indicates an overheat error, it will stop further operation until the TS-1 returns to an acceptable
temperature. Leave the TS-1 powered on as the chassis fan will help reduce the heat inside the TS-1. When the temperature is
low enough, the TS-1 will return to normal operation. If this error persists, call Garner Products technical.

TS-1 Operation Manual Page 5
SPECIFICATIONS
Power Supply (TS-1): Selectable: 95~105, 105~115, 115~125, 215~225, 225~235 or 235~240.
See “Input Voltage Configuration” section of this manual.
Power Consumption
(TS-1): 100V: Under Standby 0.3A
While charging 5.0A
At the time of ERASE 0.6A
110V: Under Standby 0.25A
While charging 4.5A
At the time of ERASE 0.55A
120V: Under Standby 0.2A
While charging 4.0A
At the time of ERASE 0.5A
220V: Under Standby 0.17A
While charging 2.5A
At the time of ERASE 0.35A
230V: Under Standby 0.16A
While charging 2.25A
At the time of ERASE 0.325A
240V: Under Standby 0.15A
While charging 2.0A
At the time of ERASE 0.3A
Degausser System: Capacitive Discharge
Operating Time Duty Cycle: Continuous
Erasing time: < 15 milliseconds
Cycle time: 45 seconds per cycle.
Magnetic Field: 20,000 Oe nominal (measured in center)
Max. Media Size: 108mm (4.3 in.)(W) x 31.5mm (1.3 in.)(H) x 149mm (5.9 in.)(D)
Erasing Area Size: 108mm (4.3 in.)(W) x 31.5mm (1.3 in.)(H) x 149mm (5.9 in.)(D)
Media: 2.5 type HDD, 3.5 type HDD, DLT, LTO, 3490 and more
Temperature: 5°C - 40°C (41°F - 104°F)
Humidity: 10%H - 40%H (without condensation)
Weight:
TS-1: 146 lbs. (65.7 kg) Shipping: 181 lbs. (83.6 kg)
Dimensions: TS-1: 19 in. H x 17.5 in. W x 21.5 in. L
(476.3 mm H x 447 mm W x 546 mm L)
Shipping: 34 in. H x 26 in. W x 29 in.
(775 mm x 625 mm x 825 mm)
Warranty: 1 Year Factory Warranty Standard, Optional 3 Year Factory Warranty
available.
Optional Scan-1 Package: Requires use of Garner Scan-1 package to meet CE specifications.
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences due Réglement sur le matériel
brouilleur du Canada.

TS-1 Operation Manual Page 6
CE NOTICE
INFORMATION FOR THE USER
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. This device also found to comply with the limits for a Class B
digital device, pursuant to presently harmonized European standards. These limits are designed to
provide reasonable protection against harmful interference when the equipment operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at the
expense of the user.
The user may find the following publication prepared by the Federal Communications Commission
helpful:
"How to Identify and Resolve Radio-TV Interference Problems" (Stock Number 004-000-00345-
4).
Available exclusively from the Superintendent of Documents, Government Printing Office, Washington,
DC 20402 (telephone [phone]).
WARNING
Changes or modifications not expressly approved by the party responsible for compliance to Part 15 of
the FCC Rules could void the user's authority to operate the equipment.

TS-1 Operation Manual Page 7
Pulver Laboratories Inc. and Garner Products, Inc. hereby certify that the Continuous Degaussing
System, TS-1 (Equipment, Type, Model Number) is in compliance with VFG 523/1969, DIN 57871 /
VDE 0871 / 09.84, and DIN 57875 Part 1 A2 / 10.90 (product standards) and is RFI suppressed.
The marketing and sale of this equipment in Germany has been reported to the German Postal
service. They have also been given the right to retest this equipment to verify compliance with
product regulations.
This equipment has been tested concerning compliance with the relevant RFI protection
requirements both individually and on a system level (to simulate normal operation conditions).
However, it is possible that these RFI requirements are not met under certain unfavorable conditions
in other installations. The user is responsible for compliance of his particular installation.
Pulver Laboratories Inc.
Testing and Certification Laboratories
Garner Products, Inc.
Name of Manufacturer or Importer
Bescheinigung des Pulver Laboratories Inc. und Garner Products, Inc. hiermit wird bescheinigt, dass die
Continuous Degaussing System TS-1 in Übereinstimmung mit den Bestimmungen der VFG 523/1969, DIN
57871 / VDE 0871 / 09.84, und DIN 57875 Part 1 A2 / 10.90 (Amtsblattvertugung) funk-entstört ist.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Geräts angezeigt und die Berechtigung zur
Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt.
Dieses Gerät wurde sowohl einzeln als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet,
auf die Einhaltung der Funk-entstörbestimmungen geprüft. Es ist jedoch möglich, dass die Funk-
entstörbestimmungen unter Ungünstigen Umständen bei anderen Gerätekombinationen nicht Eingehalten
werden. Der Betreiber ist für die Einhaltung der funk-eutstörungsbestimmungen seiner gesamten Anlage
verantwortlich, in der dieses Gerät betrieben wird.
Pulver Laboratories Inc.
Testing and Certification Laboratories
Garner Products, Inc.
Name des Herstellers / Importeurs

TS-1 Operation Manual Page 8
DECLARATION OF CONFORMITY

TS-1 Operation Manual Page 9
GARNER PRODUCTS, INC. LIMITED WARRANTY AND WARRANTY RETURN POLICY
Garner Products, Inc. (“Garner”) warrants this Garner-branded product (“Product”) against defects in materials and
workmanship for a period of ONE (1) YEAR from the date of purchase by the original end-user (“end-user”) as evidenced by
end-user’s packing slip or invoice (“Warranty Period”). No Product may be returned except upon prior written permission by
Garner and shipment to factory with transportation charges prepaid.
If a defect arises and a valid claim is received within the Warranty Period, at its option, Garner will either: (1) repair the Product,
(2) exchange the Product, or (3) request that end-user replace defective parts with new or refurbished user-installable parts that
Garner provides in fulfillment of its warranty obligations. A replacement Product or part, including a user-installable part that has
been installed in accordance with instructions provided by Garner, assumes the remaining warranty of the original Product or
ninety (90) days from the date of replacement or repair, whichever provides longer coverage.
Garner’s liability under this warranty is limited to Garner’s cost of replacing any part or Product found by Garner to be defective
and shall not exceed the original purchase price of the defective Product. End-user’s sole and exclusive remedy against Garner
shall be for the replacement of the defective part or Product as provided herein.
This warranty does not apply to: (a) cosmetic damage, including but not limited to scratches, dents and broken plastic; (b)
freight damage; (c) consumable parts; (d) damage caused by accident, abuse, inadequate wiring, power surge, rust, corrosion,
neglect, misuse, water, fire, earthquake or other external causes; (e) damage caused by operating the Product outside the
permitted or intended uses described by Garner; (f) damage caused by service performed by anyone who is not a
representative of Garner or a Garner authorized service provider; (g) a Product or part that has been modified to alter
functionality or capability without the written permission of Garner; or (h) if any Garner serial number has been removed or
defaced.
No Garner dealer or reseller is authorized to make any modification, extension, or addition to this warranty.
DISCLAIMER
THIS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE OR USE. GARNER’S MAXIMUM LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT.
LIMITATION OF LIABILITIES
IN NO EVENT SHALL GARNER BE LIABLE TO ANY PARTY FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE THAT ARISE FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY
OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF REVENUE, LOSS OF ACTUAL
OR ANTICIPATED PROFITS, LOSS OF BUSINESS, OR LOSS OF GOODWILL.
GARNER’S MAXIMUM LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT WHICH GIVES RISE
TO THE CLAIM. END-USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION, WHETHER ARISING
FROM BREACH OF CONTRACT OR TORT, IS A CLAIM FOR DAMAGES WHICH IN NO EVENT WILL EXCEED THE PRICE
OF THE SPECIFIC PRODUCT AS TO WHICH THE CLAIM IS MADE.
WARRANTY RETURN POLICY
If a problem occurs with this Product, contact Garner directly by Email at [email protected] or by phone at (916)
784-0200 to obtain technical support and/or to get a Return Authorization Number (RA#).
All returns must be specifically authorized by Garner prior to shipment and returned to Garner FREIGHT PREPAID with the RA#
marked prominently near the shipping label.
Garner recommends using the original shipping container to securely package the Product. It is end-user’s responsibility to
ensure the Product is packaged properly to prevent damage during transit to Garner. Garner will provide product packaging to
end-user at end-user’s request and expense.
Enclose proper documentation, including RA#, the return address, a name and phone number of the contact person, the serial
number of the merchandise being returned and a description of the reason for the return. Omission of any of this information
may delay service. Garner recommends end-user insure the shipment; otherwise end-user accepts the risk if Product is lost or
damaged in shipment.
Garner will pay to ship the repaired or replacement Product to end-user’s shipping dock if end-user’s delivery address is in the
United States (excluding Puerto Rico and U.S. possessions and territories); otherwise Garner will ship the Product to end-user
freight collect. Garner will select method for return shipment. Alternate shipment methods may be made at end-user’s
expense.