GC Water Easy 360 User manual

[e-mail]
20 Opportunity Road, Camdenton, MO 65020
805-484-1589 • www.GlobalCustomizedWater.com
Easy 360 / 720
- Reverse Osmosis -
Unit Guide

PAGE 2
THIS DOCUMENT AND INFORMATION DISCLOSED HEREIN IS PROPRIETARY TO GLOBAL CUSTOMIZED WATER AND, MAY
NEITHER BE REPRODUCED OR COPIED IN WHOLE OR IN PART OR DISCLOSED TO OTHERS, NOR EMPLOYED FOR DESIGN,
PROCUREMENT, OR MANUFACTURING PURPOSES WITHOUT SPECIFIC WRITTEN PERMISSION FROM GLOBAL CUSTOMIZED WATER.
CONTENTS
UNIT SPECS . . . . . . . . . . . . . . . . . . . . . 3
INSTALLATION . . . . . . . . . . . . . . . . .4 - 6
START UP INSTRUCTIONS . . . . . . . . . . . . 7
FILTER REPLACEMENT . . . . . . . . . . . . . . 8
EMERGENCY BYPASS . . . . . . . . . . . . . . . 8
PRODUCTION RATE CHECK. . . . . . . . . . . 9
BLENDING VALVE CALIBRATION. . . . . . . . 9
ROUTINE SYSTEM CHECK . . . . . . . . . . . . 7
TROUBLESHOOTING . . . . . . . . . . . . . . 11
SYSTEM SERVICE LOG . . . . . . . . . . . . . 12
WARRANTY . . . . . . . . . . . . . . . . . . . . 13

PAGE 3
OPERATION OVERVIEW
Unit is an automatic device that requires no user interaction for daily operation (provided city pressure and power
parameters are met). An emergency bypass valve is provided on the faceplate for use by the owner in the event the Easy
Series System water pressure changes and city water is required to continue temporary operation to the points of use.
OPERATING PARAMETERS:
Open ow rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(28.5 LPM) 5 GPM
Service ow rate, lter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18.9 LPM) 3 GPM
Output pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(3 bar) 45 PSI
FEED WATER and POWER REQUIREMENTS:
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(2.7-3.4bar) 40-90 PSI
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (10°-26°C) 50°-80°F
Max TDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,000 mg / L
Max chlorine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.0 mg / L
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110, 60 HZ, 2 amps
Delivery Pump running - Sound emission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . <50dB max
SIZE/WEIGHT:
Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (749.3mm) 29.5”
Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(609.6mm) 24”
Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(457.2mm) 18”
Ship (dry) weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(32 kg) 70 lbs
Wet weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(97 kg) 214 lbs
PERFORMANCE DATA:
Avg percent reduction of TDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91.8%
Avg TDS inuent challenge concentration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .750 ± 4mg/L
Max permissible product water concentration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 mg/L
Avg product water concentration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 mg/L
TDS range (customer specic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50-200 ppm*
TDS control range means the range within which the water is to be formulated or the amount of TDS retained to meet
a customer’s specic requirement.
*Certied by manufacturer testing at the factory and at the user’s site as part of System installation start up procedure.
Daily production rate @ 70 psi/77°F
(not tested by NSF). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500 GPD
Daily production rate @ 50 psi/75°F
(as tested by NSF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 GPD
Highest eciency rating in the industry. Eciency rating means the percentage of the inuent water to the System
that is available to the user as reverse osmosis treated water coming out of the System under normal operating
conditions (approximate typical daily usage.) Testing was performed under standard laboratory conditions, actual
performance may vary.
WARNING:
Do not use where water is microbiologically unsafe or of unknown quality. Replacement components are to be man-
ufactured or approved by Global Customized Water to maintain eciencies. System is to be serviced at prescribed
time/usage intervals according to this document, to maintain warranty.
CERTIFICATIONS:
Fitting, lter and housing components are NSF And/or WQA certied.
UNIT SPECS

PAGE 4
INSTALLATION
PLACEMENT
Environment is to be clean, dry, and indoors. Unit is to remain above oor (rack and 4 wheel casters are provided). The
Easy Series is designed to t under a counter as a corner unit or next to an existing under counter item. The Easy Series
System should be located in a climate controlled environment where it is protected from extreme hot or cold temperatures.
The Easy Series System has been designed with a compact 18” x 24” footprint and 29.5” height, for under the counter
placement. The System must be easily accessed for monitoring and service. Service area must permit access to all of
the lter housings for removal and replacement of elements or cartridges.
INSTALLATION NOTES
1. Lines to POU: espresso machines, coee brewers, water tower, and ice machine lines are owner plumbed. Lines to
Points Of Use (POU) are to be Owner-Plumbed. Never include toilets, sinks, or dipper well.
2. Owner supplied shut o ball valves at city feed, Easy Series out, ltered water out, and bypass as shown in typical
shut o detail. Pipe and valve size must match site requirements.
3. Owner to provide G.F.C.I electrical outlet.
4. The drain line must be attached and installed according to local city code. Usually with an air gap that has an
unobstructed vertical distance through free atmosphere between the lowest opening from any pipe, plumbing
xture, appliance or other piece of equipment conveying waste to the ood level rim of the receptor. The vertical
distance between the conveyor and receptor shall be no less than 1 inch.
5. Installation must comply with existing local plumbing codes. Air gaps must comply with drawings or an approved
air gap device may be used. In addition some local plumbing codes require back ow devices. Both the air gap
device and back ow device are not supplied as part of the unit. These devices are available through your standard
plumbing supply house.
*Alternate Bypass: If preferred, owner/installer is to provide plumbing of ball valve (shut-o-bypass) on wall as
pictured above. Points of use may be pre-plumbed as a single line through wall with manifold afterward.
6. RO equipment must not be plumbed to dipper well, toilets or wash sinks. They are to be on city water only.
7. OPC to provide plumbing conguration for RO: 3/4” pipe to 1/2” FIP threaded copper tting on two (2) shut-o ball
valves with by-pass ball valve.
8. OPC to provide plumbing conguration for Drain w/ 1/2” FIP tting. Drain into indirect waste .
9. Installer to provide 110 vac 15 amp GFCI plug for RO/Softener Systems.
10. A 20” x 48” (508mm x 1219mm) equipment stand is supplied with unit. Allow clearance indicated in drawing for
rough plumbing layout.
INSTALLATION PRECAUTIONS
• The Easy 360/720 System must be installed with the inlets/outlets/drain as shown. Do not to reverse connections.
• Do not install on hot water line.
• Maximum temperature allowed is 80°F (38°C).
• A pressure regulator is required on incoming water pressure over 75 psi.
• Use Teon tape for connections. Do not use wicking or sealer for tting connections.
• Do not use torch or other high temperature sources near lter, cartridges, or any plastic ttings and pipes.
• Installation must comply with existing local plumbing codes.
• Do not install in direct sunlight.
• Protect from freezing. Do not install in area that will drop to 32°F (0°C) or below.
• Allow minimum service clearance space as shown in layouts to facilitate routine maintenance.
• Mount System in a position and location so as to prevent system from being struck by items.
Lines to Points Of Use (POU) are to be owner plumbed. Never include toilets, sinks, or dipper well. Never hook RO up to
hot water.

PAGE 5
Easy Series 360/720 Flow Diagram with 9100e Softener System
Easy Series 360/720 Flow Diagram without RO System
TO ICE MACHINE
TO ESPRESSO/
BREWER
CITY WATER
FROM
MANIFOLD
TO ICE MACHINE
TO ESPRESSO/
BREWER
Back Flow Device
TO
Water Heater
TO ICE MACHINE
SOFT/HARD
WATER
TO ESPRESSO/
BREWER
CITY WATER
SOFT WATER
Shut O Ball
Valves
FROM
MANIFOLD
INSTALLATION

PAGE 6
AIR GAP TRAP OR MOP S
GFCI
PLUG COLD CITY
Global
WATER
TO COFFEE BREWER
TO ESPRESSO
TO WATER TOWER
NOT TO:
DIPPER WELL
WASH SINKS
+10”
3/4” DRAIN
TO INDIRECT
WASTE
Dimensions
are from
nished
oor
1 ” Min or code
WASTE LINE
FROM UNIT
WASTE RECEPTOR
FLOOD LEVEL RIM
WALL
TYPICAL AIR GAP INSTALLATION AT WASTE CONNECTION DETAIL
POU
ICE MACHINE
Incoming Shut-o Valve
Install one (1) shut-o valve on city water
feed line to Easy Series System.
POU Manifold - Assembled
Easy Series Unit Connection
Install supplied (3 ea.) 3/8” tube elbow
tting at inlet, outlet and drain points on the
top of the Easy System.
Install supplied (15 ft) BLUE 3/8” tubing where
needed
Install supplied (1 ea) 1/2” MPT x 3/8” JG
tting at the cold domestic feed inlet valve.
3/8” Hook-up – Tubing
Feed Water Connection - Fitting
POU Manifold comes in three
(3) pre-assembled pieces that
hook together as shown. Color
legend for POU: RED= Espresso
#1; BLACK= Espresso #2;
BLUE= Water Tower; GREEN=
Coee Brewer. The third POU
connection is for the Ice Machine
located on top.
Picture shows where to
connect the two pcs.
Hardware Kit Plumbing rougH out
INSTALLATION

PAGE 7
Start Up can only begin after the following:
• Pump switch is in o position
• Electrical outlet near unit is active.
• City water is active.
• Drain can be used.
• POU (Points Of Use) are connected and labeled.
• Valves are to be left in o position during start up.
• All remaining connections are completed.
The Easy Series system unit POU delivery manifold is shipped in two pieces and the JG ball valves are in the o position. Remember,
turn all POU valves in the o position.
STEPS:
1. Turn city feed water on slowly. Verify the incoming gauge pressure is at least 40 psi and not above 90 psi. Check for leaks at
connections.
Note: lter out will still read zero.
2. Flushing requirement: each easy series system is fully tested at the factory prior to shipping, however the ro membranes
require ushing prior to placing the unit into service. All R.O. Membranes require a 24 hour ush prior to placing the unit into
service. Run the 1/4” black test port line tubing from behind the middle pre-lter over to the open drain and secure temporarily.
Now turn 3 way valve on top of unit to test mode position.
3. Plug in electrical cord: connect the electrical cord on easy series system to g outlet nearest the system unit. A solenoid
within the unit will now click open and the unit will begin to produce global water which will start to go down the drain through
the drain line and the test port line. Let unit drain for 24 hours.
Caution! Do not let the pump run without water in the storage tank. Pump damage will occur.
4. Turn test port lever on the top of unit to normal mode.
5. Now move the 3 way valve to normal position out of test mode and put back 1/4” black test port tube behind the middle pre-
lter. See picture on page one. Unit will now begin to ll the storage tank.
6. As the system unit is lling, turn the black blending valve on the face plate slightly counterclockwise and turn on tds meter by
pushing the on/o button to the right of the meter. Tds should read between 80 - 110 ppm and adjust accordingly. The tank
will hold 18 gallons of water. Adjustment may take up to one hour. Turn o tds meter when it reaches adjustment.
7. Once the drain line has stopped running (roughly less than two hours) turn on the pump switch (front faceplate) on the system
unit; system pressure gauge will now read around 60 psi. This provides water to all points of use (pou). Check all connections
and open shut o valves on pou manifold.
8. Check for leaks and repair if necessary.
9. The easy series system is now in normal operation.
10. CALL 805.484.1589 or E-MAIL, [e-mail] to validate your warranty.
PERFORMANCE CONDITIONS VARY
Performance should be checked at periodic maintenance intervals by authorized technician. Minimum 500 gpd is based on incom-
ing water temperature of 77ºF and 70 psi incoming pressure. Where temperature and pressure vary from this, actual production
will vary as well. (See chart below.)
START UP INSTRUCTIONS
FEED TDS Easy 360 GPD Easy 720 GPD
200 850 1700
300 440 880
425* 360 720
500 320 640
600 300 600
Permeate Production (GPD):
Chart shows lower production rate as pressure drops (rst column)
and temperature drops (rst row)
Based on standard industry calculation guidelines. Impact of
temperature on permeate flow is 2% loss for every degree below
77ºF. Production is nominal and industrial element may vary +/- 20%.
Standard test conditions are 70psi@77ºF and 500 ppm NaCl feed
stream.
*@ 70
o
F./ 60 PSI / 1.5 to 1 Rejection Ratio

PAGE 8
FILTER REPLACEMENT
EMERGENCY BYPASS
Part#descriPtion Qty FreQuency
37-1110 Filter #1 1 3 Month
37-3000 Filter #2 1 3 Month
37-1109 Filter #3 1 3 Month
25-1108 Membrane #4 1 (360)
2 (720)
18 - 24 Months
Water conditions may require more frequent lter cartridge replacement.
Filter service is to be performed every 3-4 months and membrane service is to be performed 18-24 months using
only Global lters and/or parts. It is the responsibility of store operator to arrange service appointments or ser-
vice the equipment to maintain warranty.
1. Turn ball valve o on water line going to city in by turning blue lever 90º degrees.
2. Turn green pump ON/OFF switch on front panel to o position, light will turn o. Filter in, lter out and system
pressure gauges should go down to zero, if not run water at water tower to release water pressure.
3. Remove old lters by turning to the left and then by pulling down. The lters have a tight t so when removing
also wiggle the lter.
4. Discard all lters in waste receptacle; recycling of lters is also available by returning them to global.
5. Remove blue cap on new lter and line up notches on lter to match placement on head, push up snugly and
turn to the right to lock. Repeat for all other lters you are installing.
6. Turn the ball valve on water line going to city in by turning blue lever 90º deg.
7. Check lter in gauge, it should go back up to 60+ psi.
8. Check lter out gauge, it should read similar to lter in gauge.
9. Turn Pump ON/OFF switch to on position, the switch will light up. System pressure gauge should go up to 60 psi.
10. Verify that there are no leaks. Filter change is now complete.
In some emergency situations it will be necessary to put the unit into bypass mode so that you will still be able to
supply water to the points of use (brewer, espresso, etc.) Emergency situations which require putting the bypass
handle into the bypass position are:
• System pressure gauge reads below 35 for an extended period of time.
• If a severe leak, or unusual noise, such as the pump motor, is noticed. See Troubleshooting Guide.
Put the Easy System into bypass by:
1. Turn the yellow handle located on the front panel counter-clockwise towards bypass.
2. The valve that is going from the water out to the ice machine will need to be turned 180º. Match with picture below.
Note: Tank will not rell while in bypass. System pressure will read zero psi.

PAGE 9
To check the production rate of the Easy System perform the following steps:
ITEMS NEEDED:
A production check can only occur when the Easy System is lling the storage tank after the blending valve has
been calibrated.
1. Check the lter out gauge. If gauge is reading similar to lter in gauge then the easy system is in a ll mode. If
lter out gauge is reading zero then run water out of the easy system through the drinking water tap line until
lter out gauge goes up.
2. Locate 1⁄4” black tube next to delivery pump and run this line into a bucket or nearby drain.
3. Turn yellow lever on top (not front) of Easy System from normal mode to test mode. (Note: water should
immediately start to ow out of black 1⁄4” tube)
4. Place the black tube into the 500 ml graduated cylinder for 15 seconds.
5. Note amount of water in graduated cylinder and use the calculation method below for gallons per day (GPD):
Multiply by 4; then multiply by 60; then multiply by 24; and then divide by 3785 = ____ gallons per day.
6. When your calibration is completed, return the black tube to underneath the middle lter, tucked away neatly.
Calibration can only occur when the storage tank is lling. The blending valve is factory set closed and will need
calibration at the location of install. To adjust the TDS on the Easy Series complete the following steps:
1. Check the lter out gauge. If gauge is reading similar to lter in gauge then the system is in ll mode. If gauge
is reading zero then a run a few gallons of water out of the system through the drinking water tap line until lter
out gauge goes up.
2. Now push on/o button on TDS meter and check reading.
3. To increase TDS reading turn blending valve (located on front of unit) counter-clockwise, to decrease reading
turn valve clockwise.
4. Continue until desired reading is achieved. Calibration is now complete.
Note: TDS Meter monitor may read higher ppm than a hand held TDS meter and blending needs to be adjusted to
attain desired blending levels.
This amount }x 4 x 60 x 24 ÷ 3785 = Gallons Per Day (GPD)
500 ml
PRODUCTION RATE CHECK
BLENDING VALVE CALIBRATION
500 ml
1
2
1
2
3
4
5
6
7
8
9
1
0
1
1
STOP WATCH 5 GALLON BUCKET
500 ml
GRADUATED
CYLINDER STOPWATCH
5 GALLON
BUCKET

PAGE 10
PRESSURE GAUGE CHECKS:
Pressure readings are the best indicator of normal or not-normal operation of system. The gauges for the Easy
Series are located on the front of the system.
Filter in gauge displays the incoming water pressure from the city supply. 65 - 75 psi is normal operating pressure.
Filter in gauge displays the water pressure after the two pre-lters feeding the membrane. No more than 20 psi
dierential when system is operating.
When the system is lling the tank, the lter out gauge reading of more than 20 psi lower than the lter in gauge
means one or more of the pre-lter cartridges are clogged and needs to be replaced, see Troubleshooting Guide.
System pressure gauge is an indication of the water pressure being delivered to Points of Use (POU). If this reading
is below 35 psi, it is not normal. Issues which cause low system pressure could be caused by a lack of power, a
problem with the pump or an issue prior to the system itself; refer to Troubleshooting Guide.
WATER QUALITY CHECK:
If the TDS Level exceeds 125 ppm, it may mean that the membranes need to be changed.
If TDS display does not turn on when the button is pushed, the batteries need replacing. (Battery replacement: 2
x 357A button cell batteries.)
Remember to turn o TDS meter when nished.
CHECK THE BYPASS HANDLE POSITION:
Keep the yellow bypass handle in the o position at all times unless otherwise instructed by the Troubleshooting
Guide. Please contact your service provider when bypass handle is moved into bypass.
Emergency situations which require putting the bypass handle into the bypass position, turning the bypass handle
(yellow handle) to point towards the word bypass, are:
1. System pressure gauge reads below 35 for an extended period of time.
2. If a severe leak or unusual noise, such as the pump motor, is noticed. See Troubleshooting Guide.
CHECK THE PUMP ON/OFF SWITCH:
The green pump switch light will be lit when in the on position. Light turns o when switch is turned o.
NOT ALL WATER TROUBLE means there is a problem with the Easy Series System. It could be the building’s
electrical circuit failure, uctuating city water pressure, recent plumbing changes to building or store volume and
increased usage, all may be the source of the problem.
If there is no water going to POU (espresso or brewer), this is a sure sign that the problem is not with the Easy
Series System. You must always check the Water Tower and see if it is stuck open or leaking which will use up
water capacity. Even a slight drip is enough to over use the system.
Do not place the Easy System into “EMERGENCY BYPASS MODE” without informing the Store
Management immediately.
ROUTINE SYSTEM CHECK

PAGE 11
Step by step troubleshooting guide is designed for the store operator to avoid unnecessary service calls and expenses.
Do not hesitate to call for Technical Support if using this guide fails to x the problem. Please have the results of these
step by step checks ready before you call. Often the symptom or problem is not with the Easy Series System itself, but
with the power to the building or city water pressure to the Easy System. If no water is available to one POU (espresso
or brewer) this is a sure sign the problem is not with the Easy System, but rather with the equipment the Easy System
supplies. Do not operate espresso machine or brew coee during troubleshooting procedures, equipment damage
may result.
Step 1
Check the system pressure gauge reading. If the pressure reading is normal, (35-60 psi), then there is no immediate
problem with the Easy System. If the pressure moves below 35 psi or is at 0 psi, this means the city water pressure to
Easy System is too low or the electric and/or water is turned o to Easy System. See step 2.
Step 2
Is the Easy System getting electrical power? Is the green pump switch light on the faceplate turned on? Do you hear
the motor hum or clicking o and on?
If so the Easy System has electrical power. See step 3.
If you had to plug in the Easy System or reset the stores’ electrical circuit breaker, wait 20 minutes for pressure (above
35 psi) to be restored. To eliminate air in line, turn on the water tower allowing the water tower to run until all air in the
line has disappeared and no sounds can be heard. See step 4.
Step 3
Check lter in and lter out gauges. Normal pressure should be between 60 - 75 psi. The dierential should be within
20 psi. If there is water at the sink faucet, check all the water ball valves to the Easy System are turned on fully. If all
ball valves are in the on position and water to your building was not turned o. See step 4.
If you had to turn the water on to Easy System, wait 20 minutes for pressure (above 35 psi) to be restored and for the
motor pump to begin running normally. Is the Pump Motor on? See step 4.
Step 4
If Steps 1-3 fail to get the Easy System producing water to the POU, call your Store Facility Service Center or Global
immediately. To supply water temporarily to the POU (points of use) (brewer, espresso, etc.,) bypass the Easy System
which will send city water to the Easy System instead of the Easy System water. Turn the Easy System into bypass by
turning the yellow bypass handle on the front faceplate from o to the bypass position.
NOTE: Tank will not rell while in bypass. System Pressure will read zero psi.
SYMPTOM
OR STATE
LIKELY CAUSE REMEDY OR CORRECTION
Yellow BYPASS handle is
found in BYPASS Position
Consult previous shift.
Verify Service has been scheduled
Minor Leak
around unit
Filter seals need replacement Call for technical Support Service
Major leak
or ooding
Call Global or local plumber and turn yellow BYPASS handle to BYPASS position
Water Quality shows HIGH
TDS reading
Membranes should be replaced - Blending valve
needs adjustment
Call for new replacement lters/membranes
- Turn blending valve down or o
Low Pressure:
Less than
35 psi reading on System
Gauge
No electrical power or
insucient city (FILTER IN) water pressure to
system. Over use of system. Temporary power
outage. Clogged Filter.
Perform
Step 2 through Step 4
Ice Machine Production is
low
Low pressure Perform
Step 1 through Step 4
Coee brewer is short
batching or FILTER IN/OUT
gauges are reading more
than 10 psi dierence
Filters need
replacement. System is failing to rell in a timely
manner. Over use of system (may be temporary)
Call for new replacement lters /
membranes. Increase City Pressure to 65
- 75 psi.
System Pressure gauge
reads 30 psi or less and Tank
is full.
Need new delivery pump. Over use of system
(usually temporary problem)
TROUBLESHOOTING

PAGE 12
DATE PRE-FILTER POST-FILTER MEMBRANE CLEANING OTHER TECH NAME
START UP DATE START UP BY TDS PPM INCOMING PSI
SYSTEM SERVICE LOG

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1 Year Limited Warranty for Global Water Treatment Systems
Global Customized Water warranties it’s systems to be free from defects in material and workmanship as follows:
WHAT IS COVERED:
One (1) year from the date of purchase. Pump, motor & electrical controls, lter housings, membrane housings, brackets, storage tanks,
media tanks, tubing, ttings, gauges, valves are covered for one year provided suggested maintenance is performed.
LIMITS ON WARRANTY:
The design of the overall treatment system and the performance of these systems are related to the chemistry of the water being
treated, this warranty is limited to systems installed on municipal water supplies and installed on supplies within parameters specied
on performance data sheets.Replacement of pre and post elements is part of the normal maintenance required by your systems. These
replacements are not covered and preventative maintenance must be performed in accordance with the unit guide to maintain this
warranty.
This warranty does not include damage to your system do to:
• Abuse, misuse or neglect
• Excessive inlet water pressure (over 90 psi)
• Excessive water temperature (over 80 degrees F)
• Freezing, alterations or misapplication
• Change in the inuent water characteristics
This equipment must be installed and operated in accordance with Global Customized Water’s recommendations and applicable state
and local codes.The Global Customized Water Limited Warranty extends to the original purchaser of the system. This warranty covers
all parts and factory labor needed to repair any Global supplied item that proves to be defective in material, workmanship or factory
preparation.The above mentioned warranty applies for the rst full calendar year from date of purchase. Defective items are subject to
the following exclusions: membranes, lters, 0-rings, and all other parts or components that require regular replacement as a result of
ordinary usage herein classied as consumables.
DISCLAIMERS:
This warranty applies only if the system is installed and used in compliance with the instructions enclosed with the system. The War-
ranty does not cover any non Global parts, the costs of repairs or adjustments to the unit that may be needed because of the use of
improper parts, equipment or materials, unauthorized alterations of the unit, or failure of a unit caused by such alterations or by unau-
thorized repairs. The Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of regular mainte-
nance, misapplication, fouling due to hydrogen sulde or iron, scaling from excessive hardness, or excessive membrane hydrolysis due
to chlorine levels in excess of 1.0 mg/L. In addition, damage to the unit due to re, accident, negligence, act of God, or events beyond
the control of Global are not covered by this warranty.
INCIDENTAL AND CONSEQUENTIAL DAMAGES:
Global does not assume responsibility for payment of incidental and consequential damages as a result of the failure of this unit to
comply with express or implied warranties, such as lost time, inconvenience, damage to personal property, loss of revenue, commercial
losses, postage, travel, telephone expenditures, or other losses of this nature. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion may not apply to you.
OWNER’S WARRANTY RESPONSIBILITIES:
Under the provisions of the Warranty, the owner is expected to schedule maintenance, as described in the Manual that accompanies
the system. Neglect, improper maintenance, abuse, or unapproved modications may invalidate the Warranty. Should your unit develop
a defect or otherwise fail to perform in accordance with this warranty, you should contact Global Customized Water or the dealer you
purchased the product from.
IMPLIED WARRANTIES:
The implied at-law warranties of merchantability and tness for a particular purpose shall terminate on the date one year after the date
of purchase. Note: some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply
to you.
OTHER RIGHTS:
This Warranty gives you specic legal rights and you may also have other rights which vary from state to state.
Warranty activation is required. Call Global: 805.484.1589. You can also email us at [e-mail]
WARRANTY