GE 2-9920 User manual

1
GETTING STARTED ................................ 2
BEFORE YOU BEGIN .......................... 2
MODULAR JACK REQUIREMENTS ...... 2
DESKTOP INSTALLATION ...................... 3
WALL MOUNT INSTALLATION .............. 4
CORDLESS PHONE BASICS ...................... 5
MAKING ACALL ............................... 5
INUSE INDICATOR ......................... 5
REDIAL(RE/PA) ............................ 5
RECEIVING ACALL ............................ 5
FLASH BUTTON ................................ 6
VOLUME .......................................... 6
PWR/RING (POWER AND RINGER)
SWITCH ....................................... 6
SELECTING ARING SOUND ................. 7
MUTE BUTTON ................................. 7
TEMPORARY TONE ............................ 7
PAGING THE HANDSET ....................... 8
ADVANCED FEATURES ............................ 8
CHANNEL BUTTON (CHAN) .............. 8
THE MEMORY FEATURE ..................... 8
STORING ANUMBER IN MEMORY ..... 8
CHANGING ASTORED NUMBER........ 9
STORING AREDIAL NUMBER ............. 9
STORING APAUSE IN MEMORY ....... 9
DIALING ASTORED NUMBER ........... 9
CHAIN DIALING FROM MEMORY ..... 10
CHANGING THE BATTERY ...................... 11
BATTERY SAFETY PRECAUTIONS ........ 11
TROUBLESHOOTING GUIDE ................... 12
CAUSES OF POOR RECEPTION ............... 14
GENERAL PRODUCT CARE .................... 14
SERVICE ............................................ 15
INDEX ............................................... 16
ACCESSORY ORDER FORM ................... 17
LIMITED WARRANTY ............................ 18
INTRODUCTION
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in
use and high quality performance. To get the most from your new cordless
telephone, we suggest that you take a few minutes right now to read
through this instruction manual.
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER-
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

2
GETTING STARTED
Make sure your package includes the items shown here.
AC power adapterTelephone line cord
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If interference continues, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
Short telephone
line cord
Handset
Base
TUV
1
456
GHI
7
PQRS
89
WXYZ
OPER
0#
*
23
TONE
JKL MNO
ABC DEF
RE/PA FLASH MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE BAT LOW
PAGE
IN USE
CHARGE/
PAGE
Base plate

3
NOTE: Use only the Thomson power supply that came with this unit
(5-2420A or 5-2420B ). Using other adapters may damage the unit.
DESKTOP INSTALLATION
2
T/P switch
4
67
3
1. Attach the base plate.
2. Plug the telephone line cord into the PHONE LINE jack on the base and
into a modular jack.
3. Plug the power supply cord into the POWER 9V DC jack on the base and
into an AC outlet.
4. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)
service. If you don’t know which type of service you have, check with
the phone company.
5. Set RING switch (on the handset) to ON.
6. Raise the base antenna.
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light (on the base) comes on to indicate that the battery is charging. If
you don’t charge the handset battery properly (for 12 hours) when you
first set up the phone, its long-term performance will be compro-
mised.
1

4
WALL MOUNT INSTALLATION
1. Remove the handset hook; turn it
upside down, and put it back in the
slot. You need to do this so the handset
doesn’t fall out of the base.
2. Plug the short telephone line cord into
the jack marked PHONE LINE on the
back of the unit and plug the other end
into a modular wall jack.
3. Connect the power adapter to the
POWER 9V DC jack on the phone.
4. Install the base plate by putting the
tabs into the slots on the top of the unit
first, and then snapping the bottom
tabs into place.
5. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
6. Set the T/P switch to T for touch-tone
service, or P for pulse (rotary) service. If
you don’t know which type of service
you have, check with the phone
company.
7. Plug the other end of the power
adapter into an AC outlet.
8. Set RING switch to ON.
9. Raise the base antenna.
2
1
3
5
9
7
PAGE
IN USE
CHARGE/
PAGE
10
4

5
10. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light comes on to indicate that the battery is charging. You must
charge the handset battery continuously (without using the
phone) for 12 hours when you set up the phone.
CORDLESS PHONE BASICS
RE/PA
Redial/Pause
button
MAKING ACALL
After initial set up, put handset in the
base for 12 hours to charge the battery.
The only two things you need to know to
make a call are:
• Press the TALK button before you dial.
• Press TALK or place the handset in the
base to hang up.
INUSE INDICATOR
You know the phone is on when you see
the IN USE indicator on the handset light.
REDIAL(RE/PA)
Press the TALK button, then press the RE/
PA (redial/pause) button to redial the last
number you called (up to 32 digits).
RECEIVING ACALL
To answer a call when the handset is out
of the base, you must press the
TALK button before you can talk.
TALK button
TUV
1
456
GHI
7
PQRS
89
WXYZ
OPER
0#
*
23
TONE
JKL MNO
ABC DEF
RE/PA FLASH MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE BAT LOW

6
FLASH BUTTON
Use the FLASH button to activate custom
calling services such as call waiting or call
transfer, which are available through your
local phone company.
VOL (VOLUME) SWITCH
Controls the volume of the handset's
earpiece.
RING/PWR (RINGER AND
POWER) SWITCH
This is a 3-position switch that controls
the ringer and handset power.
When you move the switch to the left,
the power is on and the ringer is on.
When you move the switch to the middle
position, the power is on, but the ringer
is off.
When you move the switch to the far
right, the power is off and the ringer is
off which saves battery power. You must
turn PWR to ON (by sliding the switch to
the middle or left position) in order to
make calls or receive calls.
TIP: If you press the TALK button to
activate custom calling services such as
call waiting, you’ll hang up the phone.
Press FLASH instead.
TUV
1
456
GHI
7
PQRS
89
WXYZ
OPER
0#
*
23
TONE
JKL MNO
ABC DEF
RE/PA FLASH MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE BAT LOW
FLASH
button
VOL (volume) switch
(on the side of the handset)
MUTE
button
PWR– ON OFF and
RING– ON OFF
switch
PGM
button

7
SELECTING ARING SOUND (PGM BUTTON)
You can choose between two different ring sounds. To choose the first ring
sound:
1. Press PGM.
2. Press 1.
3. Press PGM.
To choose the second ring sound:
1. Press PGM.
2. Press 2.
3. Press PGM.
To check your current ring sound selection, press PGM, press 3, and press
PGM again.
MUTE BUTTON
Use the MUTE button to interrupt a phone conversation to talk privately
with someone else in the room.
1. Press MUTE to activate mute feature (the BAT LOW light blinks).
2. Press MUTE again to turn it off.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible. To
get information about your bank account, for example, you would:
1. Press the TALK button.
2. Call the bank’s information line.
3. Press the TONE button after your call is answered.
4. Follow the voice instructions to complete your transaction.
5. Hang up when finished. The phone returns to pulse (rotary) service.

8
ADVANCED FEATURES
PAGING THE HANDSET
Press the PAGE button on the base to
locate a misplaced handset. When you
press the PAGE button, the handset
beeps. Press the TALK button when you
locate the handset. Remember that the
ringer must be ON in order for the
handset to ring.
MEM
button
TUV
1
456
GHI
7
PQRS
89
WXYZ
OPER
0#
*
23
TONE
JKL MNO
ABC DEF
RE/PA FLASH MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE BAT LOW
CHAN button
RE/PA (redial/
pause) button
PAGE
button
PAGE
IN USE
CHARGE/
PAGE
CHANNEL BUTTON (CHAN)
If you ever experience any interference or
don’t have clear voice quality, press the
CHAN button on the handset to advance
to another channel.
THE MEMORY FEATURE
Store up to 10 numbers in memory for
quick dialing.
STORING ANUMBER IN MEMORY
The phone must be OFF (PWR button
ON, but no dial tone).
1. Press the MEM button
2. Dial the number (up to 24 digits).
3. Press MEM.
4. Press any number key (0-9) to store
the phone number in that memory
location.

9
CHANGING ASTORED NUMBER
Use the same procedure to change a stored number as you do to store a
number— you’re just moving the phone number to a different memory
location.
S TORING A REDIAL NUMBER
The phone must be off (PWR button ON, but no dial tone).
1. Press MEM.
2. Press RE/PA (redial/pause).
3. Press MEM.
4. Press any number key (0-9) to store the phone number in that memory
location.
S TORING A P AUSE IN M EMORY
Use the RE/PA button to insert a pause when a delay is needed in the
dialing sequence (for example, when you must dial a 9 to get an outside
line or when you must enter codes to access your bank’s information line).
If you need to dial 9 to get an outside line and want to store a number in
memory without having to dial 9 each time, you would:
1. Press MEM (phone must be off— PWR button ON, but no dial tone).
2. Press 9.
3. Press RE/PA (redial/pause).
4. Dial the phone number you want to store in memory.
5. Press MEM.
6. Press any number key (0-9) to store the phone number in that memory
location.
TIP: If you need a longer pause, press RE/PA button more times.

10
D IALING A S TORED N UMBER
1. Press the TALK button to get a dial tone.
2. Press MEM and then press the number for that memory location.
C HAIN D IALING FROM M EMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory. The
following example shows how you can use chain dialing to make a call
through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Press the TALK button to get a dial tone.
2. Press the MEM button and then press 7.
3. When you hear the access tone, press MEM and then press 8.
4. At the next access tone, press MEM and then 9.

11
CHANGING THE BATTERY
BATTERY SAFETY PRECAUTIONS
• Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.
Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
• Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your Thomson
Consumer Electronics product indicates that we are participating in
a program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.
Ni-Cd
RBRC
RBRC
Make sure phone is OFF before you
replace battery.
1. Remove the battery compartment
door.
2. Disconnect the cord attached to the
battery pack and remove the battery
pack from the handset.
3. Insert the new battery pack and
connect the cord into the jack inside
the handset.
4. Put the battery compartment door
back on.
5. Place handset in the base to charge. If
you don’t charge the handset
battery properly (for 12 hours)
when you first set up the phone
and/or when you install a new
battery pack, the battery’s long-
term performance will be compro-
mised.

12
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working outlet?
— Is TALK light on?
— Is the telephone line cord connected to the base unit and
the wall jack?
• Disconnect the base from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Is the handset out of the base unit’s range?Move closer to the
base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly? See page 11.
• Make sure the RING/PWR switch on the handset is turned to
ON.
• If the phone still does not work, disconnect the power cord
and remove the battery pack. Then reconnect the power cord
and reinstall the battery pack. Place handset in the base for
10 seconds to allow it to reinitialize.
Dial tone is OK, but • Make sure the T/P switch on the base is set
can’t dial out correctly (see Installation sections, pp. 3-4).
Handset does not ring • Make sure the RING/PWR switch on the handset is turned to
ON (the far left position).
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for “No dial tone.”
Cannot hear phone • Set the volume control on side of handset to HI.
conversation
You experience static, • Change channels.
noise, or fading in • Is handset out of range? Move closer to the base.
and out • Does the base need to be relocated?
• Charge handset battery.
• Make sure base is not plugged into an outlet with another
household appliance.

13
Problem Solution
Cannot hear the • Set the RING/PWR switch on the handset to ON (the far left
Page alert tone position).
Range is shorter • Press the CHAN button during the conversation to select a
than normal new channel.
• Position the base antenna upward.
Battery will not hold a • Be sure you are sufficiently charging the battery. When the
charge
or is fully charged battery has been charged for 12 hours, you can expect
and the BAT LOW lights approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on • Place handset in base for 10 seconds to reset the
phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing • Did you program the memory location keys correctly?
doesn’t work See p. 8.
• Did you follow proper dialing sequence? See p. 10.
• Make sure T/P switch is correctly set.
(see Installation sections, pp. 3-4).
Unit locks up • If the unit doesn’t work, turn the power switch on the handset
off. Hold down digit 2 and 8 simultaneously and then turn the
power switch on. Put the handset back on the base and press
the PAGE button until you hear a beep.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the

14
power returns.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to
the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
eraser.
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.

15
• Handset battery is low.
• You’re out of range of the base.
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________ Name of store ________________

16
INDEX
A
Accessory order form 17
B
Battery
changing 11
safety 11
Buttons
CHAN 8
FLASH 6
MEM 8, 9, 10
MUTE 7
PAGE 8
PGM 7
PWR–ON OFF 6
RE/ PA 5
RING – OFF ON 6
TONE 7
C
Chain dialing 10
Changing a stored number 9
CHAN (channel) button 8
CHARGE/PAGE light 3, 4
Cleaning the phone 14
D
Dialing a stored number 10
F
FLASH button 6
I
Installation 3, 4
M
Making a call 5
MEM button 8, 9, 10
Memory
feature 8
location 8
MUTE button 7
P
PAGE button 8
Paging the handset 8
PGM button 7
Poor reception 14
Product care 14
R
Receiving a call 5
RE/PA (redial/pause) 5
Ring switch 6
S
Service 14, 15
Storing a number in memory 8
Storing a redial number 9
T
Temporary tone 7
TONE button 7
Troubleshooting Guide 12
V
VOL switch 6
W
Wall mount installation 4

17
DESCRIPTION
My card expires:
____________________________________________________________________
Authorized Signature
Copy the number above your name on the MasterCard
For credit card purchases Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders. Copy your complete account number from your VISA card.
Replacement handset battery
Copy your complete account number from your MasterCard.
AC power supply adapter
ACCESSORY ORDER FORM
CATALOG NUMBER
My card expires:
TOTAL
QUANTITY
PRICE*
5-2358
We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent.
*Prices are subject to change without notice.
Total Merchandise.........................................$_______________
Sales Tax........................................................$_______________
5-2420A or B
$14.95
$9.95
Use VISA or MasterCard preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where applicable, we will ship a superseding model.
Shipping, Handling, and Insurance............. $_______________ Total Amount Enclosed.................................$_______________
Mail order form and money order or check (in U.S. currency) made payable to Thomson Consumer Electronics, Inc. to: Consumer Electronics Mail Order Department P.O. Box 8419 Ronks, PA 17573-8419 This is your return label. Please print clearly. To: Name________________________________________________________ Address_____________________________________ Apt.____________ City ________________________State________ ZIP_________________
Please make sure that this form has been filled out completely.
$5.00
CUSTOMER: CUT ALONG DOTTED LINE. ✂
Belt clip 5-2426 $4.75

Model 2-9920
20807540 (Rev.2 E)
97-40
Printed in China
© 1997 Thomson Consumer Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Trademark(s) ® Registered
Marca(s) Registrada(s)
LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original product’s warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print your name and address
and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32B Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty
does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.