GE 21878 User manual

21878
Digital Cordless Telephone
With PSTN and Skype Support
User’s Guide

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CONTENTS
PRECAUTIONS OF USE............................................................................................................................................................4
SAFETY........................................................................................................................................................................................4
BATTERY SAFETY PRECAUTIONS.......................................................................................................................................5
INSTALLATION..........................................................................................................................................................................5
PACKAGING CONTENTS...............................................................................................................................................................5
CONNECTING THE BASE STATION AND POWER PLUG...................................................................................................................5
GETTING STARTED ......................................................................................................................................................................6
Minimum System Requirements: ...........................................................................................................................................................6
Recommended System Requirements: ...................................................................................................................................................6
FEATURES.................................................................................................................................................................................13
MENU STRUCTURE (HANDSET).........................................................................................................................................14
HANDSETAND BASE LAYOUTS..........................................................................................................................................16
HANDSETAND BASE LAYOUTS..........................................................................................................................................17
LCD DISPLAY ...........................................................................................................................................................................18
USING THE HANDSET TELEPHONE..................................................................................................................................19
BASIC OPERATION ....................................................................................................................................................................19
Post-dialing...........................................................................................................................................................................................20
Pre-dialing:...........................................................................................................................................................................................20
Make a SkypeOut Call..........................................................................................................................................................................20
Direct dialing ...................................................................................................................................................................................20
Dialing from IP contracts list ...........................................................................................................................................................20
Make a Skype Call................................................................................................................................................................................20
Make an IP call during an Ongoing Call...............................................................................................................................................21
Handset is in the base station................................................................................................................................................................21
Hand is not in the base station..............................................................................................................................................................21
Local 3-way Conference Call...............................................................................................................................................................22
Skype Conference Call.........................................................................................................................................................................22
Conference Call with a PSTN Line and a Skype Contact ................................................................................................................22
Incoming ordinary telephone call during a PSTN call..........................................................................................................................23
Incoming PSTN call during IPcall or incoming IP call during PSTN call...........................................................................................23
Incoming PSTN call during intercom...................................................................................................................................................23
Incoming IP call during intercom .........................................................................................................................................................23
Browse, Delete, Save............................................................................................................................................................................24
Missed Calls, Answered Calls, Dialed Calls.........................................................................................................................................24
Delete ...................................................................................................................................................................................................25
PHONE BOOK...........................................................................................................................................................................25
SEARCH.....................................................................................................................................................................................25
STORE ENTRIES.........................................................................................................................................................................25
GROUP IN PHONE BOOK.............................................................................................................................................................26
SPEED DIAL...............................................................................................................................................................................26
CHECK PHONE BOOK ................................................................................................................................................................26
EMERGENCY CALL....................................................................................................................................................................26
AREA CODE...............................................................................................................................................................................26
HANDSET SETTINGS..............................................................................................................................................................27
RINGER TYPE ............................................................................................................................................................................27
RINGER VOLUME ......................................................................................................................................................................27
RINGER ON/OFF........................................................................................................................................................................27
PREFIX ......................................................................................................................................................................................27
CALL BARRING .........................................................................................................................................................................28
MESSAGE WAITING ...................................................................................................................................................................28
WALLPAPER...............................................................................................................................................................................28
CONTRAST ................................................................................................................................................................................28
KEY TONES ...............................................................................................................................................................................28
AUTO ANSWER..........................................................................................................................................................................28
HANDSET NAME........................................................................................................................................................................29
MENU STYLE ............................................................................................................................................................................29
BACKLIGHT...............................................................................................................................................................................29
IPCONTACTS ............................................................................................................................................................................29

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REGISTRATION ..........................................................................................................................................................................29
DE-REGISTRATION ....................................................................................................................................................................30
SELECT BASE ............................................................................................................................................................................30
DEFAULT HANDSET SETTINGS...................................................................................................................................................30
BASE SETTINGS ......................................................................................................................................................................30
BASE RINGER............................................................................................................................................................................30
BASE RINGER ON/OFF ..............................................................................................................................................................30
RING PRIORITY .........................................................................................................................................................................30
DIAL MODE...............................................................................................................................................................................31
SYSTEM PIN..............................................................................................................................................................................31
FLASH TIME ..............................................................................................................................................................................31
NETSTATUS .............................................................................................................................................................................31
DEFAULT BASE SETTINGS..........................................................................................................................................................31
FUNCTION ................................................................................................................................................................................31
GAME........................................................................................................................................................................................31
WALKIE TALKIE ........................................................................................................................................................................32
TIMER........................................................................................................................................................................................32
SET DATE/TIME.........................................................................................................................................................................32
ALARM......................................................................................................................................................................................32
TECHNICALSPECIFICATIONS ...........................................................................................................................................33
GENERALPRODUCT CARE .................................................................................................................................................33
TROUBLESHOOTING GUIDE...............................................................................................................................................33
ENVIRONMENT.......................................................................................................................................................................35

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Precautions of Use
The quality of communication depends on the location and environment of the base and the handset. The 21878 must be kept
away from sources of excessive heat (radiators, direct sunlight, etc.) and protected against vibrations and dust. Never allow
your telephone to come into contact with water or other liquids or with aerosols. To reduce the risk of interference and
optimize reception, take particular care to keep it away from the immediate vicinity of windows, large metal objects, reinforced
concrete, televisions, music centers, halogen lamps or heating devices, fluorescent lighting, burglar alarms, microwave ovens,
computers, etc.
To clean the 21878, use a lightly moistened antistatic cloth
Information for DECT product:
The 21878 telephone is compliant with the DECTTM* standard. It is designed to transmit and receive telephone calls and be
connected to the public telephone “Country”network.
*DECT is a trademark registered by ETSI.
Safety
In the event of danger, the mains adapter acts as 230V power isolating device. It should therefore, as a precaution, be installed
close to the appliance and be easily accessible.
If the mains adapter fails, it must be replaced by an identical model.
If not connected to the mains power or if there is a mains power failure, installations with cordless handsets will no longer
work. You will then be unable to make or receive calls in the event of an emergency. This is why we recommend that you also
have a conventional telephone as a backup. The appliance is designed for connection to an analogue telephone line class TRT3
(telecommunications network voltage).
! Do not use your telephone to notify a gas leak when you are in the vicinity of the leak.
It is recommended that you avoid using this device during electrical storms.
Thomson Telecom hereby declares that the 21878 conforms to the essential requirements and other applicable provisions of
European directive 1999/5/CE.
IMPORTANT: Because cordless phones operate on electricity, you should have one phone in your home that isn’t cordless, in
case the power in your home goes out.
WARNING:
TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE.
THE LIGHTING FLASH AND
ARROW HEAD WITHIN THE
TRIANGLE IS A WARNING
SIGN ALERTING YOU OF
“DANGEROUS VOLTAGE”
INSINDE THE PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRICAL SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
THE EXCLAMATION WITHIN THE
TRIANGLE IS WARNING SIGN ALERTING
YOU OF IMPORTANT INSTRUCTIONS
ACCOMPANYING THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT

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Battery Safety Precautions
zDo not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which
can cause injury.
zTo reduce the risk of fire or personal injury, use only the battery listed in User’s Guide.
zKeep batteries out of children.
zRemove batteries if storing over 30 days.
zCAUTION:
Danger of explosion if battery is incorrectly replaced. Replace only with GP60AAAHC – NiMH 1.2V 600mAh
rechargeable battery or equivalent.
Only use rechargeable batteries with exactly the same specifications as those supplied with the product. Using
non-rechargeable or non-conforming batteries can damage the product. The batteries could split or leak if incorrectly inserted,
opened or exposed to heat.
Never dispose of batteries in a fire: the cell could explode.
Check with local code for possible special disposal instruction.
Installation
Packaging Contents
Model name: 21878
Packaging contents Solo pack Due pack
Base stations 1
Handsets 1
Power plugs 1
Telephone line 1
Batteries, type AAA, “1.2V
600mAh” 2
Charging station 0
CD ROM 1
Operating instructions 1 + optional
Please check the contents of the package carefully. If anything is missing or shows signs of transport damage, do NOT put the
telephone into service! In such a case, contact either your sales outlet with the purchase receipt.
Note: Keep the equipment package so that it will not be damaged in the event of transport.
Connecting the Base Station and Power Plug
Connecting the plugs to the corresponding sockets in the base station (they can not be connected incorrectly because the
sockets and plugs are designed prevent reverse poling). Lay the cable under the telephone to the rear. Plug the telephone line in
the telephone connection socket. Insert the power plug at the other end in the power outlet. Plug the USB cable into the USB
port on your PC. The base station in now ready to operate.
Only use the connection cable supplied.

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CAUTION:
Plug the adapter to the socket outlet that near the equipment and shall be easily accessible. Use only the Thomson
Telecom power supply that came with this unit. Using other power supplies may damage the unit.
Getting Started
InstallandChargetheBatteryPack
Insert two pieces AAA batteries in the compartment, ensuring correct polarity
and close the compartment.
Place the handset in the base station to charge for 14 hours prior for first use. If you
don’t properly charge the phone, battery performance will be compromised.
Warning: The handset does not work and damaged if the wrong batteries are
inserted.
System Requirements:
Minimum System Requirements:
zPC running Windows 2000 or XP
z400 MHz processor
z128 MB RAM
z10M free disk space on your hard drive
zInternet Connection (either dial-up: minimum 33.6 Kbps modem, or any broadband: cable, DSL, etc.)
Recommended System Requirements:
zPC running Windows 2000 or XP
z1 GHz processor
z256 MB RAM
z30 MB free space on your hard drive
zCable, DSL or equivalent broadband connection to Internet
zStandard PSTN line (RJ-11)
Software installation
zDouble click the SKYLINK Setup.exe to go into the installing procedure.
zFirst, choose the language that you wish to use, and click [Next]. Then it will prepare for setup, and now click [Cancel] can stop setting
up the software.

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zSecond, the following display will be shown, and click [Next] to continue or [Cancel] to terminate the procedure.

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zThird, there are two options. Choose “I accept the terms of the license agreement” and click [Next] to continue.
zFourth, the folder where setup will install files can be changed, and the default directory is “C:\Program Files\SKYLINK\SKYLINK
2-in-1 Phone Utility”. Press [Change…] to change the directory. Then click [Next] to continue.

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zFifth, the following display will appear. Click [Install] to continue.
zSixth, click [Finish] to exit the wizard.
zIf Skype program is not installed in the computer, it will prompt you to install it.
click [Yes], it will link to Skype website automatically, you can download Skype software.
Click [No] to abort.

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Uninstall the Software
zIf you choose to uninstall the software from the PC, the language should be chosen first. Then click [Next] to continue.
zThere will be a message box to give prompt. Click [Yes] to continue, or [No] to cancel.
zAfter uninstalling the program, click [Finish] to exit the wizard.