GE GFWS1705 Original instructions

GEAppliances.com
49-90542-1 05-15 GE
Washers
Write the model and serial
numbers here:
Model # _________________
Serial # __________________
You can find them on a label on the
side of the washer.
As an ENERGY STAR®partner,
GE has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
Printed in China
Safety Instructions..............2,3
Operating Instructions
Controls............................4-8
Features...........................9,10
Loading..............................10
Care and Cleaning ............11,12
Installation Instructions
PreparingtoInstallYourWasher......13
Location of Your Washer .............14
Rough-In Dimensions.................14
Unpacking Your Washer..............15
ElectricalRequirements ..............16
Grounding Requirements .............16
Water Supply Requirements ..........16
DrainRequirements..................16
InstallingtheWasher..............17,18
ReplacementParts...................18
Troubleshooting Tips .........19-22
Consumer Support
Warranty ............................23
Consumer Support ...................24
English/Français/Español
Owner’s Manual &
Installation Instructions
GFWS1705
GFWS1700
GFWN1600
GFWN1300
GFWH1200
GFWN1100

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline,
dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING
2
- Fire Hazard
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

GEAppliances.com
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested to
meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours. In Canada, call 800.661.1616.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WX10X10011 Tide®Washing Machine Cleaner*
PM7X1 Washer Floor Tray
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737). In Canada, visit www.geappliances.ca or call 800.561.3344.
* Tide®is a registered trademark of Procter & Gamble
SAVE THESE INSTRUCTIONS
3
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.

About the washer control panel.
You can locate your model number on a label on the side of the washer or inside the washer door.
Throughout this manual, features and appearance may vary from your model.
4
Models: GFWS1700 and GFWS1705 - Steam Washer with Time Saver
Model: GFWN1600 - Washer with Time Saver
Model: GFWH1200
Ext Tumble
2
3
1
7
1412
18
8 9 10 11
15 17
45619
21 19
18
10
16 17
46
115
Ext Tumble
Active Wear
2
9
1
7
14
18
13 12 10 11
15 17
45619
21 19
18
10
16 17
46
115
Models: GFWN1100 and GFWN1300

Control settings. GEAppliances.com
*The Add Steam option (on some models) can be used with these cycles. 5
Power
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
1
2
Colors/Normals* For heavily to lightly soiled colorfast cottons, household linens, work and play clothes.
Whites* For heavily to lightly soiled white laundry, work and play clothes.
Bulky/Bedding* For large items such as comforters, blankets, small rugs and similar bulky items.
Active Wear*
(on some models) For active sports, exercise and some casual wear clothes. Fabrics include modern
technology finishes and fibers such as spandex, stretch and micro-fibers.
Sanitize*
(on some models)
For increased water temperature which will sanitize and kill more than 99.9% of many common
bacteria found in home laundry. For best results, select the extra heavy soil setting when using
the Sanitize cycle.
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
Sanitize with Oxi
(on some models)
The Sanitize with Oxi cycle, when using an Oxi additive along with your detergent, is
designed to remove 99.9% of bacteria found in home laundry.
Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large
heavily soiled load, follow the detergent and the Oxi product label instructions. The detergent
should be added using the dispenser instructions as shown on page 9of this guide. Place the Oxi
product directly in the bottom of the wash basket, before adding the clothes. The washer hot water
supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.
NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.
The Sanitize With Oxi cycle is certified by NSF International, an independent third
party testing and certification organization. The certification verified that the cycle
reduced 99.9% of bacteria typically found in residential laundry and that no significant
contamination is transferred to subsequent washer loads. Only the Sanitize With Oxi
cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing
effectiveness.
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
Towels/Sheets*
(on some models) For items such as towels, sheets, pillowcases and dish rags.
Delicates/
Hand Wash For items labeled hand-washable with light soils. Provides gentle tumbling and soak during
wash and rinse.
Speed Wash or
Quick Wash For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes,
depending on selected options.
Rinse & Spin
(on some models) To quickly rinse and spin out any items at any time. To achieve a Drain + Spin, deselect the
Extra Rinse option.
Drain + Spin
(on some models) To quickly drain and spin out any items at any time.
Basket Clean
Use for cleaning the basket of residue and odor. Recommended use of at least once per
month.
NOTE: Never load laundry while using Basket Clean. The laundry may become damaged.
See the Care and Cleaning section.
Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting
with the loads.

Control settings.
PreWash (on some models)
Prewash is an extra wash before the main
wash. Use it for heavily soiled clothes or for
clothes with a care label that recommends
prewashing before washing. Be sure to add
liquid or powder high-efficiency detergent,
or the proper wash additive to the prewash
dispenser.
PreWash must be selected prior to pressing
Start.
The PreWash feature will fill the washer with
cold water (adding the prewash detergent),
tumble the clothes, drain and spin. Then the
washer will run the selected wash cycle.
NOTE: In some special cycles, the prewash
is selected automatically as the default. You
can modify this selection at any time.
7My Cycle (on some models)
To save a favorite cycle, set the desired settings
for wash cycle, soil level, spin speed and wash
temp settings and hold down the My Cycle
button for 3 seconds. A beep will sound to
indicate the cycle has been saved.
To use your custom cycle, press the
My Cycle button before washing a load.
To change the saved cycle, set the desired
settings and hold down the
My Cycle button for 3 seconds.
NOTE: When using My Cycle, wash options
cannot be modified after the cycle has been
started.
NOTE: If you change wash options with
My Cycle before starting the cycle, the
My Cycle light will turn off and you will
be returned to the base cycle.
3
4
5
Soil
Change the Soil level to increase or
decrease the wash time to remove different
amounts of soil.
To change the Soil level, press the Soil level
button until you have reached the desired
setting. You can choose between Extra
Light, Light, Normal, Heavy or Extra Heavy
soil levels.
Temp
Adjust to select the proper main water
temperature for the wash cycle. The
PreSoak and PreWash rinse water is
always cold to help reduce energy usage and
reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label
when selecting the wash temperature.
To change the wash temperature, press
the wash Temp button until you have
reached the desired setting. You can
choose between Tap Cold, Cold, Warm, Hot or
Extra Hot (Extra Hot is available on models
equipped with a heater). By design, to
protect fabrics, not all wash temperatures are
available for certain wash cycles.
NOTE: The first 10 seconds of the wash
fill is always cold. This feature assists in
conditioning the fabric and preventing stains
from setting on garments.
Spin
Changing the Spin speed changes the final
spin speed of the cycles. Always follow the
garment manufacturer’s care label when
changing the Spin speed.
To change the Spin speed, press the Spin
speed button until you have reached the
desired setting. You can choose between No
Spin, Low, Medium, High or Max. Higher spin
speeds are not available on certain cycles,
such as Delicates.
Higher spin speeds remove more water from
the clothes and will help reduce dry time, but
may also increase the possibility of setting
wrinkles on some fabrics.
6
Add Steam (on some models)
Add Steam adds steam into the washer
to assist with loosening stains on the
Whites, Colors/Normal, Towels/Sheets,
Active Wear or Power Clean (depending on
model), Bulky Bedding or Sanitize cycles.
To use:
1. Turn power ON and select a wash cycle.
2. Select the Add Steam button to activate
steam.
3. Press the Start/Pause button.
(appearance will vary)
(appearance will vary)
(appearance will vary)
8
6

Extra Rinse
This option allows for an extra rinse
during a cycle to remove excess dirt and
detergent from soiled loads.
On models with Rinse & Spin cycle, a
drain and spin cycle can be achieved by
pressing the Extra Rinse button until the
light is no longer illuminated.
GEAppliances.com
9Time Saver (on some models)
Use this option to reduce the overall
wash cycle by at least 20% without
sacrificing wash performance. This
feature is available on all cycles except
Basket Clean, Sanitize, Rinse + Spin,
and Quick Wash.
This option will modify the wash cycle,
slightly raising the wash temperature
and using more water to deliver equal
wash performance as the basic cycle. All
other features, such as Extra Rinse, Add
Steam, etc, can be used with Time Saver
but may adjust the total wash time.
To use:
1. Turn power on and select a wash
cycle which has Time Saver as an
option.
2. Make any adjustments to Soil, Temp
and Spin as desired.
3. Press the Time Saver button to
reduce the overall wash time.
4. Press the Start/Pause button.
10 Delay Wash
You can delay the start of a wash cycle
for up to 24 hours. Press the Delay Wash
button to choose the amount of time
you want to delay the start of the wash
cycle. Once the desired time is reached,
press the Start button. The machine will
count down and start automatically at
the correct time.
NOTE: If you forget to fully close the
door, a reminder signal will beep
reminding you to do so.
NOTE: If you open the door when the
delay is counting down, the machine will
enter the pause state. You must close
the door and press Start again in order
to restart the countdown.
or
(depending on model)
11 or
(depending on model)
13 PreSoak (on some models)
For soaking your garments prior to
the wash cycle. This option begins
with a brief tumble and then proceeds
to soak the clothes with water and
detergent for a specified period of time.
Once complete, the cycle will begin
automatically. PreSoak must be selected
prior to pressing Start.
The PreSoak time will add an additional
30 minutes to the overall wash time.
High-efficiency detergent from the main
wash compartment in the dispenser is
used for the PreSoak period and main
wash cycle.
12 Stain Removal Guide
(on some models)
The Stain Removal Guide is pre-
programmed with the ideal wash and
rinse settings to tackle five common
stains. To use this feature, select the
desired wash cycle and then press the
Stain Removal Guide button until the
stain you want to remove is highlighted.
Next, press the Start button.
For some stains, a prewash will be
selected automatically. If desired,
add detergent or wash additive to the
prewash dispenser. Add Steam cannot
be selected along with this feature.
Stain Wash
(on some models)
The Stain Wash modifier can be used
with all cycles except Rinse & Spin and
Basket Clean and is preprogrammed
with the ideal wash and rinse settings
to tackle common stains. To use this
feature, select the desired wash cycle
and then press the Stain Wash button.
Once selected, press the Start button
to start the cycle. For some stains, a
PreSoak will be selected automatically.
or
7

Control settings.
19 Display
Displays the approximate time remaining
until the end of the cycle.
NOTE: The cycle time is affected by the
water pressure in your home and the
balance of the load in the washer. You
may see the time remaining on the
display increase to accommodate a
slower spin speed to handle unbalanced
loads.
On some models, cycle status is also
displayed and certain features such as
Delay Wash or Steam are shown indicating
they have been selected.
8
14
15 Volume
This button has two functions:
To change the loudness of the end of
cycle signal, press the button as many
times as needed to reach the desired
volume. There are four sound levels
including OFF.
To turn the button sounds ON/OFF, press
and hold the button for 3 seconds.
Lock Controls or Lock
(depending on model)
You can lock the controls to prevent any
selections from being made. Or you can
lock or unlock the controls after you have
started a cycle.
Children cannot accidentally start the
washer by touching buttons with this
option selected.
To lock the washer, press and hold the
Lock Controls or Lock button for 3
seconds.
To unlock the washer controls, press and
hold the Lock Controls or Lock button for
3 seconds.
A sound is made to indicate the lock/
unlock status.
The indicator light above the button will
illuminate when the controls are locked.
NOTE: The Power button can still be used
when the machine is locked.
Start/Pause-Add A Garment
Press to start a wash cycle. If the washer
is running, pressing it once will pause the
washer and unlock the door. It will take a few
seconds for the door to unlock after pressing
Pause. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle
is not restarted within 15 minutes, the current
wash cycle will be cancelled.
NOTE: In some cycles the washer will drain
first, then unlock the door when it is paused.
NOTE: The washer performs automatic
system checks after pressing the Start
button. Water will flow in 45 seconds or
less. You may hear the door lock and unlock
before water flows; this is normal.
Extended Tumble (on some models)
Ext Tumble
17 or
(depending on model)
18 or
(depending on model)
(appearance will vary
and not all features
on all models)
Freshly tumbles your garments periodically
for up to 8 hours after the wash cycle is
complete to lessen the setting of wrinkles
and creases when you are not able to
move clothing to the dryer right away.
At the end of the cycle, the display will
scroll “END” and after ten minutes the
Extended Tumble will begin. It can be
stopped at any time by pressing the Power
button.
Note: The Extended Tumble option cannot
be added to the My Cycle feature.
16 Cycle Signal
Use the Signal pad to change
the volume of the end of cycle signal. Press the pad until you reach
the desired volume.

9
About the washer features. GEAppliances.com
The Dispenser Drawer
Slowly open the dispenser drawer by pulling
it out until it stops.
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer too
quickly could result in early dispensing of the
bleach, fabric softener or detergent.
You may see water in the dispenser drawer
at the end of the cycle. This is a result of the
flushing/siphoning action and is part of the
normal operation of the washer.
The Detergent Compartment
 High-efficiency detergent is required for this
washer. Use the detergent manufacturer’s
recommended amount.
 Add measured detergent to the front left
detergent compartment of the dispenser
drawer.
 Detergent is flushed from the dispenser
at the beginning of the wash cycle. Either
powdered or liquid detergent can be used.
 Detergent usage may need to be adjusted for
water temperature, water hardness,
size and soil level of the load. Avoid using too
much detergent in your washer as it can lead
to oversudsing and detergent residue being
left on the clothes.
 Using more detergent than the recommended
quantity can cause residue buildup on your
washer.
The Prewash Compartment (on some models)
 Only use the Prewash Compartment if
you are selecting the Prewash cycle for
heavily soiled clothes. Add measured
detergent or prewash additive to the
back left prewash compartment of the
dispenser drawer.
Detergent or prewash additive is flushed
from the dispenser in the prewash cycle (if
selected).
NOTE: Liquid detergent will drain into the
washer drum as it is added.
 Detergent usage may need to be adjusted
for water temperature, water hardness, size
and soil level of the load. Avoid using too
much detergent in your washer as it can
lead to over sudsing and detergent residue
being left on the clothes.
DETERGENTS
O
LIQUID 3X 2X 1X
remove for powder
Normal
HE Liquid
Detergent
Setting
2X HE Liquid
Detergent Setting
(most common
setting)
3X HE
Liquid
Detergent
Setting
Remove for powder detergent
Appearance may vary
The detergent selection insert must be placed in
the detergent compartment in a specific position
according to what type of detergent you are
using.
 Powder Detergent – Remove the
detergent selection insert and place it in
a safe location outside of the washer.
 Liquid Detergent – You will need to adjust
the insert according to the type of Liquid
Detergent you are using. The Icons on the
side of the detergent compartment must
line up on the center when the insert is in
position.
NOTE: Not all models have the 2x and 3x
detergent settings. Some have only regular
HE detergent settings. You must reduce the
amount of detergent for 2x or 3x detergent
per bottle instructions.
Move the insert by pulling it up and replace
it by sliding it down between either the rear
or front detergent compartment molded rails,
as desired, for liquid detergent. Remove for
powder detergent.
Liquid detergent may seep under the insert
prior to the start of the cycle. This is normal
and will not affect the wash performance.
On models with a selection insert
PREWASH
For Liquid
Detergent
Remove For Powder
Max Fill
2X Fill
3X Fill
Max HE
Liquid
Detergent
Setting
2X HE Liquid
Detergent Setting
(most common
setting)
3X HE
Liquid
Detergent
Setting
Remove for powder detergent
Appearance may vary
Powder Detergent – Remove the
liquid detergent cup and place it in a
safe location outside of the washer.
Follow the detergent manufacturer’s
instructions when measuring the
amount of powder to use.
Liquid Detergent – Locate the
concentration of your detergent on the
bottle. Do not fill above the Max Fill line
in the detergent cup for your detergent
concentration type.
On models with a removable detergent cup

10
Loading Examples
WORKWEAR LINENS MIXED LOAD DELICATES* SPEED WASH (2–4 GARMENTS)
4 Jeans
5 Work
Wear Shirts
5 Work
Wear Pants
2 Bath Sheets
10 Bath
Towels/12
Washcloths
7 Hand
Towels/2
Terrycloth
Bath Mats
OR
2 Flat
Queen-Sized
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
4 Pillowcases
2 Hand Towels
2 Flat Sheets/2 Fitted
Sheets
2 Bath Towels/4
Washcloths
OR
6 Shirts (Men’s or
Women’s)
4 Pair Pants (Khakis or
Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts
4 Pairs of Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
7 Bras
7 panties
3 Slips
2 Camisoles
4 Nightgowns
*Using a nylon mesh bag for
small items is recommended.
2 Casual Wear Work Shirts
1 Pair Casual Wear Work Pants
OR
3 Soccer Uniforms
About the washer features.
The Liquid Bleach Compartment
IMPORTANT: The bleach compartment position
varies by model. Be sure to identify the correct
compartment for bleach before using.
If desired, measure out the recommended
amount of liquid bleach, not to exceed
1/3 cup (80 ml), and pour into the right
compartment labeled “LIQUID BLEACH”.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the bleach which
could result in damaged clothes.
NOTE: Do not use powdered bleach in the
dispenser.
The Fabric Softener Compartment
IMPORTANT: The fabric softener compartment
position varies by model. Be sure to identify the
correct compartment for fabric softener before
using.
If desired, pour the recommended amount
of liquid fabric softener into the compartment
labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser.
Dilute with water to the maximum fill line.
Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener which
could stain clothes.
NOTE: Do not pour fabric softener directly
on the wash load.
On some models:
On some models:
On some models:
On some models:
Loading the Washer.
The wash drum may be fully loaded with loosely added items. Do not wash garments
containing flammable materials (waxes, cleaning fluids, etc.).

11
Care and Cleaning. GEAppliances.com
Interior
To clean the interior of the washer, select
the Basket Clean feature on the control
panel. This Basket Clean cycle should be
performed, at a minimum, once per month.
This cycle will use more water, in addition to
bleach, to control the rate at which soils and
detergents may accumulate in your washer.
NOTE: Read the instructions below
completely before starting the Basket Clean
cycle.
1. Remove any garments or objects from
the washer and ensure the washer
basket is empty.
2. Open the washer door and pour one
cup or 250 ml of liquid bleach or other
washing machine cleaner into the
basket.
3. Close the door and select the Basket
Clean cycle. Push the Start pad.
4. When the Basket Clean cycle is working,
the display will show the estimated cycle
time remaining. The cycle will complete
in about 90 minutes. Do not interrupt the
cycle.
5. After the cycle is complete, leave the
door open slightly for better ventilation.
If for any reason the cycle needs to
be interrupted, the door will not open
immediately. Forcing open the door at this
stage may cause water to flood. The door
will open after the water is drained to a level
where it would not flood the floor.
Basket Clean may be interrupted by
pressing the Start pad in between cycles.
A power outage in the house might also
interrupt the cycle. When the power supply
is back, the Basket Clean cycle resumes
where it had stopped. When interrupted, be
sure to run a complete Basket Clean cycle
before using the washer. If the Power pad is
pressed during BasketClean, the cycle will
be lost.
IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean
cycle, the interior of your washer may
have a bleach smell.
It is recommended to run a light color
load after the Basket Clean cycle.
Exterior
Immediately wipe off any spills. Wipe with
damp cloth. Do not hit surface with sharp
objects.
Video
Scan this code
to watch a video
on this topic.
Cleaning the Pump Filter
Due to the nature of the front-load washer,
it is sometimes possible for small articles to
pass to the pump. The washer has a filter to
capture lost items so they are not dumped
to the drain. To retrieve lost items, clean out
the pump filter.
1. Using a small flathead screwdriver or
coin, open the access door.
2. Place a shallow pan or dish under
the pump access door and towels
on the floor in front of the washer to
protect the floor. It is normal to catch
about a quart of water when the filter
is removed.
NOTE: If there is water in the basket
when the pump filter is cleaned, it will
drain out and a larger pan or dish may
be necessary.
3. Pull down the pour spout.
4. Turn the pump filter counterclockwise
and remove the filter slowly, controlling
the flow of the draining water.
5. Clean the debris from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the
bottom tabs first, then rotating the
access door shut.
Pump filter

12
Care and Cleaning.
Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer. Residue should be
removed once or twice a month.
Remove the drawer by first pulling it out until it stops. Then reach back into the
left or right rear corner (depending on model) of the drawer cavity and press down
firmly on the lock tab, pulling out the drawer.
Remove the inserts from the bleach and fabric softener compartments and the
detergent insert. Rinse the inserts and the drawer with very warm water to remove
traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
To reduce buildup in the Dispenser Drawer area:
Use only HE
High-Efficiency
detergent.
Lock tab is visible only after drawer
has been pulled open
Tab on back right or left depending
on model
Long Vacations
Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the
weather will be below freezing.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store
the washer where it will be exposed to the weather. When moving the washer, the tub
should be kept stationary by reinstalling the shipping bolts removed during installation.
See Installation Instructions in this book. If these parts are not available, they can be
ordered by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In
Canada, call 800.561.3344.
Door Gasket
Open the washer door. Using both hands,
press down the door gasket. Remove any
foreign objects if found trapped inside
the gasket. Make sure there is nothing
blocking the holes behind the gasket.
While holding down the door gasket,
inspect the interior gasket by pulling it
down with your fingers. Remove any
foreign objects if found trapped inside
this gasket. Make sure there is nothing
blocking the holes behind the gasket.
When you are finished cleaning the
door gasket, remove your hands and
the gasket will return to the operating
position.
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13
Installation Washer
Instructions
If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these instructions
for local inspector’s use.
IMPORTANT – Observe all governing
codes and ordinances.
 Note to Installer – Be sure to leave these
instructions with the Consumer.
 Note to Consumer – Keep these instructions
for future reference.
 Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
 Completion time – 1-3 hours
 3URSHULQVWDOODWLRQLVWKHUHVSRQVLELOLW\RIWKHLQVWDOOHU
 3URGXFWIDLOXUHGXHWRLPSURSHULQVWDOODWLRQLVQRW
covered under the Warranty.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others.
All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These
words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
TOOLS REQUIRED
Adjustable wrench or 1/2” socket with ratchet
Adjustable wrench or 9/16” open-end wrench
Channel-lock adjustable pliers
Carpenter’s level
 Inlet Hose Screen
Washers (2)
PARTS SUPPLIED
Cable Tie
Hose Guide
Water Hoses (2)
PARTS REQUIRED (Obtain locally)
STACK BRACKET KIT
OPTIONAL PEDESTAL ACCESSORY
A stack bracket kit is available at additional cost. It can
be ordered in the United States by visiting our Web site at
GEAppliances.com or calling 800.GE.CARES. In Canada,
call 800.661.1616 or visit your local GE Appliances dealer.
Order kit # WE25X10018 or GEFLSTACK.
A pedestal is available at additional cost. It can be
ordered in the United States by visiting our Web site at
GEAppliances.com or calling 800.GE.CARES. In Canada,
visit your local GE Appliances dealer. This product
should be used with the pedestal # SBSC137HXX,
SBSD137HXX and SBSD227FXX. Follow the pedestal
Installation Instructions.

14
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should
never be below 60°F (15.6°C) for proper washer
operation.
2. In an area where it will come in contact with curtains
or drapes.
3. On carpet. The floor MUST be a hard level surface
with a maximum slope of 1/2” per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If the floor is in poor condition, use 3/4”
impregnated plywood sheet solidly attached to the
existing floor covering.
IMPORTANT:
Minimum Installation Clearances
 :KHQLQVWDOOHGLQDOFRYH6LGHV5HDU
Top = 0” (0 cm)
 :KHQLQVWDOOHGLQFORVHW6LGHV5HDU
Top = 0” (0 cm), Front = 1” (2.54 cm)
 &ORVHWGRRUYHQWLODWLRQRSHQLQJVUHTXLUHG
2 louvers each 60 square in. (387 cm), located 3”
(7.6 cm) from top and bottom of door
ROUGH-IN DIMENSIONS
SIDE
FRONT
27.0”
(68.6 cm)
NOTE: With pedestal, 52.6”
Stacked, 84”
39.8”
(101.09 cm)
39.8”
(101.09 cm)
1100/1200 series models: 32.1” (81.3 cm)
1600/1700 series models: 33.6” (85.3 cm)

Installation Instructions
15
UNPACKING THE WASHER
WARNING: Recycle or destroy the carton
and plastic bags after the washer is unpacked. Make
materials inaccessible to children. Children might use them
for play. Cartons covered with rugs, bedspreads
or plastic sheets can become airtight chambers causing
suffocation.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its side.
DO NOT lay the washer on its front or back.
3. 7XUQGRZQWKHERWWRPIODSV³UHPRYHDOOEDVHSDFNDJLQJ
including the cardboard, styrofoam base and styrofoam tub
support (inserted in center of base).
NOTE: If you are installing a pedestal, proceed to
the installation instructions that come with the pedestal.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm)
of the final location.
6. Remove the following from the back side of the washer:
4 bolts
4 plastic spacers (including rubber grommets)
4 power cord retainers
NOTE: Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent
shipping damage. Keep the hardware in the plastic bag
provided.
In case you misplace your shipping bolts, replacements
are available at additional cost. They can be ordered in the
United States by visiting our website at GEAppliances.com
or calling 800.GE.CARES. In Canada, call 800.661.1616. Order kit
#WH49X10039.
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ELECTRICAL REQUIREMENTS
CIRCUIT – Individual, properly polarized and grounded 15
or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so the power
cord is accessible when the washer
is in an installed position. If a 2-prong
receptacle is present, it is the owner’s
responsibility to have a licensed
electrician replace it with a properly
grounded 3-prong grounding type
receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 latest edition. Check with a
licensed electrician if you are not sure that the washer is
properly grounded.
If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #8-18 x ½” sheet metal screw
(available at any hardware store) to rear of washer.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).
Installation Instructions
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and
ordinances.
WARNING
Improper connection of the equipment-
grounding conductor can result in a risk
of electrical shock. Check with a qualified electrician, or
service representative or personnel, if you are in doubt as to
whether the appliance is properly grounded. DO NOT
modify the plug on the power supply cord. If it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1–1/4” (3.18 cm)
minimum.
3. The standpipe height above the floor
should be:
Mini height: 24” (61 cm)
Max height: 96” (244 cm)
NOTE: The drain hose attached to the washer
can reach a 58” (147 cm) high standpipe. For
a higher standpipe, contact an authorized
parts distributor.
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The faucets
MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can
be connected. Water pressure MUST be between 10 and 120
pounds per square inch. Your water department can advise
you of your water pressure. The hot water temperature should
be set to deliver water at 120° to 140°F (48°–60°C).
DRAIN REQUIREMENTS
BACK
96”
(244 cm)
Max.
24”
(61 cm)
Min.
16
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.

Installation Instructions
17
INSTALLING THE WASHER
1. Run some water from the hot and
cold faucets to flush the water lines
and remove particles that might clog
up the inlet hoses and water valve
screens.
2. Obtain inlet hoses locally.
3. Ensure there is a rubber washer
in the hoses. Reinstall the rubber
washer into the hose fitting if it has
fallen out during shipment.
Carefully connect an inlet
hose to the outside “H” outlet
of the water valve. Tighten by
hand, then tighten another
2/3 turn with pliers. Carefully
connect the other inlet hose
to the inside “C” outlet of
the water valve. Tighten by
hand; then tighten another 2/3 turn with pliers. Do not
crossthread or over-tighten these connections.
4. Install the screen washers by inserting them into the free
ends of the inlet hoses with protruded side facing the
faucet.
5. Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand, then tighten another 2/3 turn
with pliers. Turn the water on and check for leaks.
6. Carefully move the washer to its final location. Gently
rock the washer into position ensuring inlet hoses do
not become kinked. It is important not to damage the
rubber leveling legs when moving your washer to its final
location. Damaged legs can increase washer vibration. It
may be helpful to spray window cleaner on the floor to
help move your washer into its final position. NOTE: To
reduce vibration, ensure that all four rubber leveling legs
are firmly touching the floor. Push and pull on the back
right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
7. With the washer in its
final position, place
a level on top of the
washer (if the washer
is installed under a
counter, the washer
should not be able to
rock). Adjust the front
leveling legs up or down
to ensure the washer is resting
solid. Turn the lock nuts on
each leg up towards the base
of the washer and snug with a
wrench.
NOTE: Keep the leg extension at
a minimum to prevent excessive
vibration. The farther out the
legs are extended, the more the
washer will vibrate.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
C
H
Inlet Hose
Screen
Washers
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18
Installation Instructions
INSTALLING THE WASHER (cont.)
8. Attach the U-shaped hose guide to the end of
the drain hose. Place the hose in a laundry tub or
standpipe and secure it with the cable tie provided in
the enclosure package.
NOTE: Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 7 inches of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.
9. Plug the power cord into a grounded outlet.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into
an outlet.
10. Turn on the power at the circuit breaker/fuse box.
11. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
12. Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
13. Run the washer through a complete cycle.
Check for water leaks and proper operation.
14. If your washer does not operate, please review
the Before You Call For Service section before
calling for service.
15. Place these instructions in a location near the washer
for future reference.
Cable Tie Cable Tie
If replacement parts are needed for your washer, they
can be ordered in the United States by visiting our Web
site at GEAppliances.com or by calling 800.GE.CARES. In
Canada, call 800.661.1616.
REPLACEMENT PARTS
Cable Tie
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Before you call for service… GEAppliances.com
Below is a list of truths and myths to help you better understand your frontload washer
Truth or Myth? Answer Explanation
There is not enough water
to properly wash my clothes MYTH
6LQFHIURQWORDGZDVKHUVGRQRWUHTXLUHWKHWXEWR¿OOZLWKZDWHUVLJQL¿FDQWO\
less water is required to thoroughly wash and rinse each load. Except for certain
cycles like Delicates/Handwash and Basket Clean that use more water, you will
not see a visible water line on the door glass.
My frontload washer may
add time or run longer than
the original displayed time. TRUE
Occasionally, the washer may need to add more time to the cycle. This is mainly
due to automatic load redistributions to better balance the load and reduce
vibration. It is normal operation for the washer to add time to the cycle to
rebalance the load. Common causes of out-of-balance loads or longer cycle
WLPHVDUHDFORJJHGSXPS¿OWHUVHHWKHCare and Cleaning section), un-level
washer, or exceeding the recommended maximum load sizes.
I should see suds/foam
during a wash cycle in the
frontload washer. MYTH
HE detergents, which should be the only detergents used in your
GE frontload washer, have been formulated to clean effectively
without causing a build-up of suds. If you add detergent until a
visible suds/foam level is reached, you may be using too much
detergent and negatively impacting washer performance.
Remember, more suds/foam does not equal more cleaning
power. Follow the manufacturer's directions for HE detergent.
It is best to wash full loads
and like fabrics together. TRUE Wash multiple similar garments at one time for best results. Washing single
items can cause an out-of-balance condition.
I need to keep the washer
level for proper operation
and to reduce vibration. TRUE
,IWKHZDVKHULVXQHYHQDGMXVWWKHOHYHOLQJOHJVVRWKDWWKH\DUH¿UPO\WRXFKLQJ
WKHÀRRUDQGWKHORFNQXWVDUHVHFXUHO\WLJKWHQHG7KLVLVHVSHFLDOO\LPSRUWDQW
if the washer is installed on a pedestal. Leveling the legs on the washer or the
pedestal require the same steps.
It is impossible to overload
a frontload washer. MYTH
Although the capacity of the frontload washer allows for larger loads than a
traditional topload washer, care must be taken to not overload the wash basket.
See the Loading and Using the Washer section for recommended maximum
load sizes. Overloading the washer can lead to reduced wash performance and
clothes becoming trapped between the door glass and the gasket, possibly
causing damage to your gasket or your clothes.
If not periodically cleaned,
my wash basket and gasket
may not maintain a fresh
smell.
TRUE
This is true for all washers, not just frontload. Regularly run a Basket Clean cycle
and clean around the rubber door gasket. When not in use, you may leave the
door slightly open for the inside of the washer to air dry. Close supervision is
necessary if this appliance is used by or near children.
Frontload washers have a
´SXPS¿OWHUµWKDWQHHGVWR
be cleaned periodically. TRUE
Due to the nature of the frontload washer, it is sometimes possible for small
DUWLFOHVWRSDVVWRWKHGUDLQSXPS7KHZDVKHUKDVD¿OWHUWRFDSWXUHORVWLWHPV
so they do not damage the drain pump. To retrieve lost items, clean out the
SXPS¿OWHUVHHWKHCare and Cleaning section). Indicators of a clogged pump
are long drain and cycle times, wet clothes at the end of a cycle, incomplete
cycles or washer pausing in the middle of a cycle.
I cannot add items to a
wash cycle once it has
started. MYTH
To add items after the washer has started, press Start/Pause - Add a Garment
EXWWRQDQGZDLWXQWLOWKHGRRULVXQORFNHG7KHGUDLQSXPSPD\UXQEULHÀ\
before door is unlocked. Do not try to force open the door when it is locked. After
the door unlocks, open gently. Add items, close the door and press Start/Pause to
restart.
Items left in pockets can
cause damage to the
rubber door gasket TRUE
This is true for all frontload washers. Remove all loose items from your clothes.
Truth or myth?
19

Before you call for service…
20
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Problem Possible Cause What To Do
Not draining
Not spinning
Not tumbling
Load is out of balance Redistribute clothes and run drain & spin or rinse & spin.
Increase load size if washing small load containing heavy and light items.
Pump clogged See page 11 on how to clean the Pump Filter.
Drain hose is kinked or
improperly connected Straighten drain hose and make sure washer is not sitting on it.
Household drain may be clogged Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain
hose pushed too far down the
drain
Ensure there is an air gap between hose and drain.
Leaking water Door gasket is damaged Check to see if gasket is seated and not torn. Objects left in pockets may
cause damage to the washer (nails, screws, pens, pencils)
Water may drip from the door when the door is opened. This is a normal
operation.
Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in
this seal and can cause a small leak
Check back left of washer
for water If this area is wet, you have oversudsing condition. Use less detergent.
Fill hoses or drain hose is
improperly connected
Make sure hose connections are tight at washer and faucets and make
sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may be
clogged Check household plumbing. You may need to call a plumber.
Dispenser clogged Powder soap may cause clogs inside the dispenser and cause water to leak
out the front of the dispenser. Remove drawer and clean both drawer and
inside of dispenser box. Please refer to Cleaning the Washer section.
Incorrect use of detergent Use only HE and correct amount of detergent.
Dispenser box cracked If new installation, check for crack on inside of dispenser box.
Clothes too
wet Load is out of balance Redistribute clothes and run drain & spin or rinse & spin. Increase load size if washing small load containing heavy and light items.
The machine will slow the spin speed down to 410 rpm if it has a hard
time balancing the load. This speed is normal.
Pump clogged See page 11 on how to clean the Pump Filter.
Overloading The dry weight of the load should be less then 16 lbs.
Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Household drain may be
clogged Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain hose
pushed too far down the drain
Ensure there is an air gap between hose and drain.
Incomplete
cycle or timer
not advancing
Automatic load redistribution Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances
may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
Pump clogged See page 11 on how to clean the Pump Filter.
Drain hose is kinked or
improperly connected Straighten drain hose and make sure washer is not sitting on it.
Household drain may be
clogged Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain hose
pushed too far down the drain
Ensure there is an air gap between hose and drain.