GE GTW585 Original instructions

WASHERS
SAFETY INSTRUCTIONS..........4
USING THE WASHER
Appliance Communication ..............6
Getting Started ...................... 7
Consumer Help Indicator ..............15
Loading .............................16
CARE AND CLEANING ............17
INSTALLATION
INSTRUCTIONS .................... 19
TROUBLESHOOTING TIPS..... 24
LIMITED WARRANTY ............27
CONSUMER SUPPORT .......... 28
OWNER’S MANUAL &
INSTALLATION
INSTRUCTIONS
Write the model and serial
numbers here:
Model #_________________
Serial # _________________
You can find them under the
lid of the washer.
49-3000384 Rev 0 01-24
GE is a trademark of the General Electric Company. Manufactured under trademark license.
GTW585
ENGLISH/ESPAÑOL

249-3000384 Rev 0
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.

49-3000384 Rev 0 3
WELCOME
Notes

449-3000384 Rev 0
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
ŶRead all instructions before using the appliance.
ŶFollow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
ŶDO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
ŶDO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
ŶUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
ŶDO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the washer is removed from service or discarded, remove the door or
lid. Failure to follow these instructions may result in death or injury to persons.
ŶDO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
ŶFor waterproof, water-resistant and bulky items, only use the Bulky (or Delicates) cycle. DO NOT use other
cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to
the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
ŶDO NOT install or store this appliance where it will be exposed to the weather.
ŶDO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
ŶDO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
ŶUnplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT
disconnect power.
Ŷ DO NOT climb on or stand on this unit.
ŶSee “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.
WARNING
Proper Disposal of your Appliance
Ŷ
Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local
authorities for the environmentally safe disposal or recycling of your appliance.

49-3000384 Rev 0 5
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
ŶEnsure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”
valve.
ŶInstall or store where it will not be exposed to temperatures below freezing or exposed to the weather, which
could cause permanent damage and invalidate the warranty.
ŶProperly ground washer to conform with all governing codes and ordinances. Follow details in the Installation
Instructions.
ŶEnsure washer is properly leveled and washer legs are adjusted such that unit is stable.
ŶOptional drain hose extension recommended for discharging heights from 60” - 96”.
ŶGE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for
purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
ŶGE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need
to be replaced every 5 years to reduce the risk of hose failures and water damage.
ŶConsider recycling options for your appliance packaging material.
PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today,
24 hours a day or by phone at 800.626.2002 during
normal business hours.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
WH49X301 Drain hose extension
PM7X1 Washer Floor Tray
START-UP SEQUENCE
ŶAny time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
WHEN NOT IN USE
ŶTurn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
AUTOMATIC DRAIN SEQUENCE
ŶMachine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
ŶMachine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is
present.
ŶMachine will automatically drain after dispensing water in Water Station mode after the cycle knob has been
turned to another cycle.

649-3000384 Rev 0
USING THE WASHER
Appliance communication
WiFi Connect (For customers in the United States only - on some models)
Your washer may be GE Appliances WiFi Connect compatible
using the optional GE Appliances ConnectPlus module.
If compatible: To connect this appliance to the internet
you will need to purchase a GE Appliances ConnectPlus
and attach the module to your appliance through the
communication port in the appliance. The GE Appliances
ConnectPlus will allow your appliance to communicate with
your smartphone for remote appliance monitoring, control and
notifications.
WiFi Connectivity: For assistance with the appliance
or the GE Appliances ConnectPlus network connectivity,
please call GE Appliances Connected Home Support at
800.220.6899.
Please visit www.GEAppliances.com/connect to learn more
about connected appliance features, to learn what connected
appliance apps will work with your smartphone and to learn
where you can purchase a ConnectPlus module.
The ConnectPlus module has the FCC/IC ID located on the
back of the module.
Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module

49-3000384 Rev 0 7
USING THE WASHER
Getting started
Throughout this manual, features and appearance may vary from your model.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
WARNING
• Loosely add items around
agitator or Infusor. Overloading
may negatively impact wash
performance. See page 16 for
suggested loading examples.
• Add the manufacturer’s
recommended amount of
detergent to the top of the
load after adding clothes.
We recommend the use of
High Efficiency detergents
such as in your energy
efficient washer.
Step 2 Step 3 Step 4
Step 1
• Close lid.
NOTE: Unit will not start
with lid open if Precise
Fill is selected except
on Bulky cycle.
• Select wash cycle.
• Select wash options,
including Deep Rinse
(on some models)
option when using
fabric softener.
• Select options.
• Press
Start.
• Add fabric softener to the fabric
softener dispenser.
IMPORTANT: See the specific
dispenser section in this
manual for your model.
• If using detergent packets,
add to the bottom of the wash
basket before adding clothes.
Lid Lock
Spin Stop
EC
A
BF HH
H
G
G
H
D

849-3000384 Rev 0
Getting started
USING THE WASHER
Start/Pause
Press Start to begin the cycle. NOTE: Unless Bulky cycle is selected, the lid must be closed for the washer to start cycle. If the
lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock and “SEnSing” will scroll
across the display. When load sensing is complete, the lid will unlock.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.
To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and
spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is
left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to
begin new cycle.
Display and Status Lights
Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by
how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also
significantly impacts cycle time, with larger loads taking longer.
In addition, this display will, “scroll” the washer status:
• bALAnCINgStart of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• dELAY When Delay is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• FILL “FILL” will scroll across display for the first 45 seconds of fill, afterwards the estimated end of cycle time is
displayed.
• H2O SUPPLYCan not sense water level (valves possibly turned off).
• LId Cycle stopped because lid is open. Close the lid.
• SEnSIng Sensing load size and type before and during fill (normal).
• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start
button again to restart the cycle.
Cycle status lights: Shows whether the washer is in the Soak (on some models),Wash, Rinse or Spin portion of the
cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle
and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the
out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, remove any waterproof items
and then redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
C
B
Feature status lights indicate (see sections F and Gfor more details):
Pause - Will display when washer is paused between cycles.
Controls - The washer is locked - will blink once if you press any button or turn the cycle knob.
Lid Lock - The lid is locked. See the Control Lock description.
WiFi (on some models) - Will display when washer is connected via WiFi. Will blink when you are attempting to connect
your device to your home WiFi.
Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a
stop.
APower
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.

49-3000384 Rev 0 9
USING THE WASHER
Getting started
Water Level
Add detergent to the bottom of the basket and fabric softener to the dispenser (on some models) prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size
accordingly.
Make the load selection:
Auto
– For convenience, best performance and optimal efficiency, select Auto for models so equipped. This selection automatically provides
the correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing
process, which includes a brief spin period and a portion of the water fill.
– If you prefer to manually select the water level, select Low through Max. While Auto is best for most loads and general washing, you
may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure
a larger water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels
or garments.
– The washer will not fill with water when Auto is selected if the lid is opened. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may
notice that the water level is lower than on your previous washer. This is normal.
D

10 49-3000384 Rev 0
Getting started
USING THE WASHER
E
Items to Wash Cycle Wash Temp Soil Level Spin
Selection
(Duration)
Options Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.
Colors/
Normal
Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection
as appropriate for your clothes
load for a higher degree of
cleaning. Incorporates multi-stage
fills and wash periods to provide
optimal fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Wash cycle tailored to care for
casual clothes and office wear
items.
Lingerie and
special care
fabrics with light
soil. Water-
resistant, bedding
and bulky items,
such as large
coats, mattress
pads, and bath
mats.
Delicates Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Utilizes a unique “tri-pulse” extra
gentle agitate profile and a low
spin speed to provide special
care to delicate fabrics. It is
recommended to place small or
ultra delicate items in mesh bags
before washing.
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear
Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle designed for care of
medium to lightly soiled active
wear, athletic wear, and technical
fabrics. Incorporates a dual
stage wash period with soak to
effectively treat body soils and
odors. Use Normal cycle with the
Extra Heavy soil level selection
for heavily soiled sports clothing
constructed of sturdy fabric.
Small loads of
lightly soiled
items that are
needed in a hurry.
Examples include
one casual wear
outfit or 3 soccer
uniforms.
Quick
Wash
Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Utilizes more intense agitation
profile, expedited wash period,
and time saving continuous spray
rinse to clean small lightly soiled
loads in the fastest time possible.
Wet load of items.
For items that
need only to be
rinsed, use this
cycle with Deep
Rinse option.
Drain &
Spin
Max
More
Normal
No Spin
Deep Rinse
Extra Rinse
Utilizes a high speed spin to
extract water from wet items.
For items that need to be rinsed,
select the Deep Rinse option
when using this cycle.
Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the
new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.

49-3000384 Rev 0 11
USING THE WASHER
Getting started
Items to Wash Cycle Wash Temp Soil Level Spin
Selection
(Duration)
Options Available Cycle Details
Heavily soiled
colorfast items.
Sanitize
with Oxi*Hot Ex. Heavy Max More Auto Soak Deep Rinse
Delay Wash
Extra Rinse
Cycle uses an initial lower water
fill for super concentrated,
high temperature sanitization
followed by a heavy wash
step. A pump purge and deep
rinse is incorporated to remove
contaminants. See additional
details and certifications below.
Smart Dispense not available on
this cycle.
Water-resistant,
bedding and
bulky items, such
as large coats,
mattress pads,
and bath mats.
Bulky/
Bedding
Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Provides a Deep Fill/max fill
wash water level to wash bulky
and waterproof items. Also
incorporates a Deep Fill rinse to
effectively rinse bulky items and
a low spin speed appropriate for
these items. Only use this cycle
for water-resistant, bedding or
bulky items.
Towels
Sheets
Towels Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle designed washing towels
or sheets, using a higher water
level and a soak period to
effectively clean these items. It
is recommended that towels and
sheets be washed separately
for best care and washing
performance. For waterproof bed
covers use Bulky cycle.
Whites and
household linens
Whites Hot
Warm
Mild
Cool
Cold
Tap
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle tailored to clean and
brighten your whites.
Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance
condition that could result in physical injury, property damage, and/or appliance damage.
For Waterproof, Water-Resistant, or Bulky:
• Only use the Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or
floor.
•
Do not mix waterproof and non-waterproof items .
•
Read the Owner’s Manual for wash cycle details.
WARNING
*Sanitize with Oxi
The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in
home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load
in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes
first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide
a minimum of 120°F to ensure the effectiveness of this cycle.
NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

12 49-3000384 Rev 0
Getting started
USING THE WASHER
Settings
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in
column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and
a dryer).
F
Cycle Options
Deep Fill
Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case
loads only, not for typical use.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the
Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it
takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional
water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle
automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and
then return back to 0 soak minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher
setting) to maximize performance.
Delay
When the Delay button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If
you
press and hold the Delay button for 3 seconds, it will immediately reset.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional
residues. NOTE: This option is not allowed for some cycles.
Eco Cold
Select the Eco Cold feature when energy savings are desired. Eco Cold saves energy by using less water heater energy for cold
water vs. normal default settings.
Eco Cold will change the default settings to Auto Fill, Tap Cold water temperature, Max Spin, and normal rinse.
To cancel the option, press the Eco Cold button again.
NOTE: The Eco Cold feature will be deselected if the water temperature is changed from Tap Cold or the spin from Max Spin.
Soaking Rinse
Select the Soaking Rinse feature when laundry sanitizer is used. The Soaking Rinse feature is recommended for special case
loads only, not for typical use.
Press and hold the Extra Rinse button for at least 3 seconds to enable Soaking Rinse. An additional chime will occur and the
cycle time will increase due to additional soaking time to activate the laundry sanitizer.
To cancel the option, press the Extra Rinse button again.
NOTE: In order to fit the required volume of laundry sanitizer, the unit has been equipped with a dispenser drawer and a dispenser
cup in the agitator. First fill the dispenser drawer to its max volume and put any remaining liquid into the dispenser cup.
G

49-3000384 Rev 0 13
USING THE WASHER
Getting started
HAdditional Options
My Cycle Settings
As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each
cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold
the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you
turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily
(i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will
load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the
factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3
seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load
when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options:
Temp, Soil, Spin, Extra Rinse, Deep Fill, Auto Soak and Deep Rinse.
Sound
Use the Sound button to change the volume of the end of cycle signal and other system tones. Press the button until you reach
the desired volume (high, medium, low) or off.
Control Lock
Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Auto Soak and Deep Fill buttons for 3 seconds. The control lock icon
will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

14 49-3000384 Rev 0
Getting started
USING THE WASHER
Liquid chlorine bleach should be added through the
bleach dispenser in the front left corner. Follow bleach
manufacturer’s recommendations for the correct amount of
liquid chlorine bleach based on load size, taking care to not
apply or spill it directly on clothing.
NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.
Liquid Bleach Dispenser
HE detergent should be added to the right side of the
dispenser drawer. Follow the detergent manufacturer’s
recommendations for the correct amount of detergent,
based on load size, taking care to add detergent to the right
compartment. Do not overfill or dilute detergent as this can
result in additive being dispensed prematurely in the wash
cycle. Your option selections will determine when detergent is
automatically dispensed at its optimal time in the wash cycle.
For optimal performance, especially when selecting cooler
temperature and in cold weather climates, place powdered HE
detergent directly in the wash basket before adding clothes.
NOTE: Single-dose laundry packets should not be added to
the dispenser drawer, as they will not dispense properly. Put
packets in bottom of wash basket.
Detergent Dispenser
Liquid fabric softener/conditioner should be added to the left
side of the dispenser drawer. Follow the liquid fabric softener/
conditioner manufacturer’s recommendations for the correct
amount of softener/conditioner, based on load size, taking care
to add softener/conditioner to the left compartment. Do not
overfill or dilute softener/conditioner as this can result in additive
being dispensed prematurely in the wash cycle. Your option
selections will determine when liquid fabric softener/conditioner
is automatically dispensed at its optimal time in the rinse cycle.
NOTE: Fabric softener crystals should NOT be added to the
dispenser drawer, as they will not dispense properly.
Liquid Fabric Softener/Conditioner Dispenser

49-3000384 Rev 0 15
USING THE WASHER
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling
on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining
portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the
washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some
cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more
wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain &
Spin cycle.
“H2O SUPPLY”
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-
out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin
your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
start over again.
“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine
has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll,
the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this
time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by
unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at
800.GE.CARES (800.432.2737) for service.
“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
Consumer Help Indicator

16 49-3000384 Rev 0
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Always follow fabric manufacturer’s care label when laundering.
Proper Use of Detergent
Using too little or too much detergent is a common cause of
laundry problems.
Use less detergent if you have soft water, a smaller load or a lightly
soiled load.
For spots, apply pre-treatment to items as recommended on the
product label. Application should be made in the basket to prevent
overspray which may cause the coloring on the lid or graphics to
fade.
Place detergent pods in the bottom of the wash basket before
adding clothes.
GE Appliances recommends the use of High Efficiency detergents
such as in your energy efficient washer. HE detergents are
formulated to work with low water wash and rinse systems. HE
detergents reduce the oversudsing problems commonly
associated with regular detergents.
When using high efficiency or concentrated detergents, consult
the product label to determine amount required for optimum
performance. Excessive detergent will negatively impact wash
performance.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces
lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from
lint collectors including synthetic garments and dress pants.
Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in
towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock
indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the
outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.
Average Small Load
Clothes Level
Water Level
Average Medium Load
Clothes Level
Water Level
Clothes Level
Water Level
Average Large Load
Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the
washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete
(significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You
may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.
Pretreatment
ŶDo not place large items such as
sheets, blankets and towels across
the Infusor. Load them around the
outside of the basket.
ŶDo not put lawn or sofa cushions
into the washer as they are too big
to move. Remove outer covers and
ONLY wash them.
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT dry anything that has been soaked in or spotted with any type of oil.
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
WARNING - Fire Hazard

49-3000384 Rev 0 17
CARE AND CLEANING
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock,
Water Valves, Drain Pump and Recirculation Pump.
- Electrical Shock Hazard
WARNING
Care and Cleaning
Interior of the Washer
To clean the interior of the washer, select the Bulky cycle on
the control panel. This Bulky cycle should be performed, at
a minimum, once per month. This cycle will use more water,
in addition to bleach, to control the rate at which soils and
detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting
the Bulky cycle.
1. Remove any garments or objects from the washer and
ensure the washer basket is empty.
2. Open the washer lid and pour one cup or 250 ml
of liquid bleach or other washing machine
cleaner into the basket.
3. Close the lid and select the Bulky cycle. Push the Start
button.
4. When the Bulky cycle is working, the display will show the
estimated cycle time remaining. Do not interrupt the cycle.
IMPORTANT:
ŶRun Bulky with 1 Cup (250 ml) of bleach once a month.
ŶAfter the completion of a Bulky cycle, the interior of your
washer may have a bleach smell.
For basket cleaning option, download and refer to the SmartHQ
App.

18 49-3000384 Rev 0
Care and Cleaning
CARE AND CLEANING
Dispenser Drawer
After some period of use, a small amount of detergent or softener
residue may be present in the dispenser drawer. The drawer can
easily be removed for cleaning. To remove the drawer, pull it out
until the drawer stops and then lift up on the front of the drawer.
The drawer can then be removed from the dispenser box. Wash
the drawer in warm, soapy water using a mild detergent. Rinse
drawer with warm water. If siphon caps are removed for cleaning,
be sure to push siphon caps fully back into place after cleaning.
The dispenser drawer and siphon caps are not dishwasher
safe. The dispenser box is not removable, but it can be wiped
clean using a damp cloth if necessary. Do not attempt to
remove the dispenser box for cleaning.
Models have a large dispenser drawer with compartments for both
detergent and softener.
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any
sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water
damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread
fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become over stretched. Always ensure hose
rubber gaskets are installed and free from leaks when pressurized.
Water Supply Hoses
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.
Moving and Storage
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.
Long Vacations

49-3000384 Rev 0 19
Installation Washer
Instructions
TOOLS REQUIRED FOR
WASHER INSTALLATION
Ŷ
Pliers
Ŷ
Level
PARTS SUPPLIED
PARTS REQUIRED (Sold separately)
GE Appliances Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WH1X2267 Rubber Washer (1) and Screen (1)
WH49X301 Drain Hose Extension (For discharge
heights from 60" - 96"
Ŷ
Drain Hose Extension (For discharge heights from 60" - 96"
NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to
be replaced every 5 years to reduce the risk of hose
failures and water damage.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•IMPORTANT – Save these
instructions for local inspector’s use.
•IMPORTANT – Observe all
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these
instructions for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
Ŷ
Drain Hose
Ŷ
Cable Tie
Ŷ
Clamp
Ŷ
Drain Hose Clip
Ŷ
Owner's Reference Guide
Ŷ
Water Hoses (2)
Ŷ
Rubber Washers (2)
and Strainer Screens (2)
If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com

20 49-3000384 Rev 0
Installation Instructions
LOCATION OF YOUR WASHER
DO NOT Install the Washer:
1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature should
never be freezing or near freezing for proper washer
operation.
2.In an area where it will come in contact with curtains or
drapes.
3.On carpet. The floor MUST be a hard surface with a
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To make sure the washer does not vibrate or move,
you may have to reinforce the floor.
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plywood sheet solidly attached to existing floor covering.
IMPORTANT: Minimum Installation Clearances
- Alcove or Closet
• If your washer is approved for installation in an alcove or
closet, there will be a label on the back of the machine
describing requirements.
• Minimum clearance between washer and adjacent walls
or other surfaces: 0" either side, 2" front, 3" rear.
Vertical space from floor to overhead shelving, cabinets,
ceiling, etc. = 60".
• Closet doors must be louvered or otherwise ventilated
and have at least 60 square inches of open area. If the
closet contains both a washer and a dryer, doors must
contain a minimum of 120 square inches of open area.
NOTE: The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.
After the machine is in the home, remove outside
packing material/carton from washer.
Remove bag (containing clamp, cable tie and drain
hose clip), drain hose and Owner's Reference Guide
from tub.
NOTE: Leave foam shipping material inside tub
opening to hold tub in place during the rest of
installation.
1UNPACKING THE WASHER
WATER SUPPLY REQUIREMENTS
WATER SUPPLY LINES - Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing
machine. Ensure inlet hose screens are also clean and free of debris.
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum. The 20 psi minimum pressure must be maintained
while the washer is actively filling with both hot and cold valves on.
WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE
WASHER when hot wash is selected.
SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no
more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must
be open to atmosphere.
Remove base from unit by placing foot on side of base
and tipping unit back on corner post. Remove base and
bring the washer back upright.
2REMOVE THE BASE
Certain internal parts are intentionally not grounded
and may present a risk of electric shock only during
servicing.
Service personnel – DO NOT contact the following
parts while the appliance is energized: Drive Motor,
Lid Lock, Water Valves, Drain Pump and Recirculation
Pump.
- Electrical Shock Hazard
WARNING
Bag
Owner's Reference Guide
Leave foam shipping
material inside tub
Drain hose
NOTE: Consider
recycling options
for your appliance
packaging
material.