Gefen 4K ULTRAHD EXT-UHD-88 User manual

Release A3
*Preferred
8x8 Matrix for HDMI
w/ HDCP 2.2
EXT-UHD-88
User Manual

ii
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
Important Safety Instructions

Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
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Warranty Information

iv
Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Fax
[phone]
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp
iv
Contacting Gefen Technical Support

v
• There is no internal scaling in the 4K Ultra HD Matrix for HDMI. All of the attached
monitors must be able to display the resolutions output by the source devices.
For maximum compatibility it is recommended that only one compatible / common
resolution be used by all of the source devices.
• The Gefen Syner-G Software Suite is a free downloadable application from Gefen
that provides automatic download and installation of rmware upgrades as well as
effortless network conguration for this product.
Download the application here: http://www.gefen.com/synerg/
4K Ultra HD 8x8 Matrix for HDMI w/ HDCP 2.2
is a trademark of Gefen, LLC.
© 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
Operating Notes
This product uses UL listed or CE-compliant power supplies.
Pb

vi
Licensing
This product uses software that is subject to open source licenses, including one or more
of the General Public License Version 2 and Version 2.1, Lesser General Public License
Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this
product is subject to the license terms and limitations of liability provided in those licenses.
Specic license terms and Copyright Notications are provided in the source code.
For three years from date of activation of this product, any party may request, and we
will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete
machine-readable copy of the corresponding open source code on a medium customarily
used for software interchange. The following software and libraries are included with this
product and subject to their respective open source licenses:
• lwIP
• jQuery
lwIP is licenced under the BSD licence:
Copyright (c) 2001-2004 Swedish Institute of Computer Science.
All rights reserved.
Redistribution and use in source and binary forms, with or without modication,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from
this software without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR ``AS IS’’ AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.

vii
Features and Packing List
Features
• Routes eight 4K sources to eight displays
• Supports resolutions up to 4K Cinema-DCI (4096 x 2160 at 24 or 30 Hz), 4K Ultra HD
(3860 x 2160 at 60 Hz, 4:2:0 color space),1080p Full HD, and 1920x1200 WUXGA
• HDCP 2.2 and 1.4 compliant
• Supports 12-bit Deep Color (up to 1080p Full HD)
• 3D pass-through
• Lip Sync pass-through
• Push button controls for Routing and Status
• Advanced EDID Management for rapid integration of sources and displays
• Supports LPCM 7.1, Dolby® TrueHD, Dolby Digital® Plus, and DTS-HD Master
Audio™
• Supports the use of DVI sources and DVI displays with HDMI-to-DVI adapters (not
included)
• RS-232 Serial interface for use with an automation control system
• IP control via Telnet, UDP, and the built-in web server interface
• IR remote control
• Gefen Syner-G™ software’s Discovery and Show-Me features simplify initial IP
conguration
• Field-upgradeable rmware via web server interface
• Can be placed on a shelf or mounted in a standard 19-inch wide rack
1080P
60Hz, 4:2:0
HDCP
2.2
4K
CINEMA
DCI, 4096 x 2160
Deep Color Support

viii
Features and Packing List
Packing List
The 4K Ultra HD 8x8 Matrix for HDMI w/ HDCP 2.2 ships with the items listed below.
The packing contents of the Sender and Receiver unit are listed below. If any of these
items are not present in the box when you rst open it, immediately contact your dealer
or Gefen.
• 1 x 4K Ultra HD 8x8 Matrix for HDMI w/ HDCP 2.2 (with detachable rack ears)
• 1 x IR remote control unit
• 1 x 24V DC power supply
• 1 x IEC-type AC power cord
• 1 x Quick-Start Guide

ix
Table of Contents
1 Getting Started
Introduction............................................................................................................ 2
Front Panel.................................................................................................... 2
Rear Panel .................................................................................................... 3
IR Remote Control ........................................................................................ 5
Installing the Batteries................................................................................... 7
Setting the IR Channel .................................................................................. 8
Installation ............................................................................................................. 9
Connection Instructions................................................................................. 9
Application Diagram .................................................................................... 10
Network Conguration using Syner-G......................................................... 11
2 Basic Operation
Powering the Matrix............................................................................................. 16
Viewing the Routing Status ................................................................................. 17
Routing Inputs to Outputs.................................................................................... 18
Using the Front Panel ................................................................................. 18
Using the IR Remote Control ...................................................................... 20
Masking Outputs ................................................................................................. 21
Masking Outputs ......................................................................................... 21
Blocking Inputs.................................................................................................... 22
Locking the Matrix ............................................................................................... 23
Using the IR Remote Control ...................................................................... 24
Routing Presets................................................................................................... 25
Using the Front Panel ................................................................................. 25
Using the IR Remote Control ...................................................................... 26
Menu System ...................................................................................................... 27
Accessing the Menu System....................................................................... 27
HPD Control ................................................................................................ 29
HDCP Control ............................................................................................. 31
Setting the EDID Mode ............................................................................... 34
IP Settings................................................................................................... 37
TCP / Telnet Settings .................................................................................. 42
UDP Settings............................................................................................... 47
Discovery Settings ...................................................................................... 52
RS-232 Feedback ....................................................................................... 54
Adjust the LCD Brightness .......................................................................... 56
Setting the Matrix IR Channel ..................................................................... 58
Resetting the Matrix .................................................................................... 60
Rebooting the Matrix ................................................................................... 62
The Web Interface............................................................................................... 64
Introduction to the Web Interface ................................................................ 64
Controlling Power........................................................................................ 69

x
Table of Contents
Locking the Matrix ....................................................................................... 71
Viewing the Routing Status ......................................................................... 72
Routing Inputs and Masking Outputs .......................................................... 73
Creating / Editing Routing Presets .............................................................. 76
Input and Output Status .............................................................................. 79
Changing Input and Output Names............................................................. 80
HPD Control ................................................................................................ 81
HDCP .......................................................................................................... 82
Setting the EDID Mode ............................................................................... 84
Copying EDID Data..................................................................................... 86
Getting EDID Information ............................................................................ 88
Uploading and Downloading EDID Data ..................................................... 89
Conguring Network Settings...................................................................... 92
System Settings .......................................................................................... 97
3 Advanced Operation
Using Telnet, UDP, and RS-232 ........................................................................ 108
Telnet Conguration.................................................................................. 108
UDP Conguration .................................................................................... 108
RS-232 Conguration................................................................................ 109
Commands.........................................................................................................110
4 Appendix
Network Cable Diagram .................................................................................... 180
Default Settings................................................................................................. 181
Internal EDID Proles........................................................................................ 182
Specications .................................................................................................... 187
Index.................................................................................................................. 188

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8x8 Matrix for HDMI
w/ HDCP 2.2
1 Getting Started

page | 2
Page Title
Front Panel
ID Name Description
1 Front panel display Displays matrix settings and feedback during
operation.
2 Menu Used to access the internal menu system.
See Accessing the Menu System (page
27).
3 Back Press this button to step return to a previous
menu item.
4▲, ▼, ◄, ►, Enter Use the cursor buttons to select the desired
item within the menu system. Press the
Enter button to conrm the selection.
See Menu System (page 27)for more
information.
5 Preset Press this button to select the desired Preset.
6 Lock Press this button to lock the matrix. See
Locking the Matrix (page 23)for more
information.
7 IR Receives signals from the included IR
remote control unit.
8 Power Press this button to power-ON or Power-OFF
the matrix.
EXT-UHD-88
IP Control Out A Out B Out C Out D Out E Out F Out G Out H
In 1 In 2 In 3 In 4 In 5 In 6 In 7 In 8
IR In/Ext
RS-232 24V DC
®
4K Ultra HD 8x8 Matrix for HDMI w/ HDCP 2.2
Back
Enter
IR Power
Menu Preset
Lock
Introduction
Getting Started Getting Started
1 2 4
3 6
5 7 8

page | 3
Page Title
Rear Panel
ID Name Description
1 IP Control Connect an Ethernet cable between
this jack and a LAN. See Connection
Instructions (page 9) for more
information.
2 Grounding terminal Connect a grounding wire (16 AWG or
greater) from this terminal to an approved
ground path.
3IR In / Ext Connect an IR extender (Gefen part no.
EXT-RMT-EXTIRN) or an electrical IR
cable from an automation system to this
port.
4RS-232 Connect the RS-232 cable from this port
to an RS-232 device. See Connection
Instructions (page 9)for more
information.
5Out (A - H) Connect up to eight 4K Ultra HD displays to
the matrix using these HDMI ports.
6In (1 - 8) Connect up to eight 4K Ultra HD source
devices to the matrix using these HDMI
ports.
EXT-UHD-88
IP Control Out A Out B Out C Out D Out E Out F Out G Out H
In 1 In 2 In 3 In 4 In 5 In 6 In 7 In 8
IR In/Ext
RS-232 24V DC
®
4K Ultra HD 8x8 Matrix for HDMI w/ HDCP 2.2
Back
Enter
IR Power
Menu Preset
Lock
Introduction
Getting Started
1 4 5 7
62 83

page | 4
Introduction
Getting Started Getting Started
ID Name Description
7 Cooling fan assembly Provides active cooling for the matrix by
expelling warm air from the enclosure.
To prevent overheating, make sure this vent
is not blocked.
8 24V DC Connect the included 24V DC power supply
to this power connector.

page | 5
Introduction
Getting Started
IR Remote Control
ID Name Description
1Output buttons (A - H) Press these buttons to select the desired
input when performing routing operations.
Each button corresponds to an Out port
(A - H) on the rear panel of the matrix.
2 Menu Press this button to display the On-Screen
Menu.
3▲, ▼, ◄, ► Press these buttons to move around within
the OSD.
4 Back Press this button to return to a previous
menu item.
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
11
10
9
7
613
12
8
2
3
4
1
5

page | 6
Introduction
Getting Started
ID Name Description
5Input buttons (1 - 8) Press these buttons to select the desired
input when performing routing operations.
Each button corresponds to an In port
(1 - 8) on the rear panel of the matrix.
6Off Press this button to block an input.
See Blocking Inputs (page 22) for more
information.
7 Lock Press this button to toggle between locking
and unlocking the buttons on the front
panel.
8 OK Press this button to accept the current
selection in the menu system.
9 Preset Press this button to select the desired
preset. See Routing Presets (page 25)
for more information.
10 Mask Press this button to mask the desired
output.
11 Power Press this button to toggle power on the
matrix.
12 DIP switches Sets the IR channel of the IR remote
control. In order for the IR remote control
to communicate with the matrix, both the IR
remote control and the matrix must be set
to the same IR channel. See Setting the
IR Channel (page 8) for setting the IR
channel of the IR remote control. Use the
front panel controls to set the IR channel
of the matrix. See Setting the Matrix IR
Channel (page 58) for more information.
13 Battery compartment
(shown open)
Accepts two 1.5V AAA-type batteries. See
Installing the Batteries (page 7) for
more information.
Getting Started

page | 7
Installing the Batteries
1. Remove the back cover the IR remote control unit.
2. Insert two 1.5V AAA-type batteries, as shown, within the battery compartment.
3. Replace the back cover.
Getting Started
Introduction
Warning!
Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
_
+
_
+

page | 8
Getting Started
Introduction
Setting the IR Channel
Use the following DIP switch settings to set the IR channel of the IR remote control.
In order for the included IR remote control to communicate with the matrix, the IR remote
control must be set to the same channel as the matrix. See Setting the Matrix IR Channel
(page 58) for more information.
Channel 3: Channel 4:
Channel 1 (default):
DIP1 = OFF
DIP2 = OFF
DIP1 = OFF
DIP2 = ON
DIP1 = ON
DIP2 = ON
DIP1 = ON
DIP2 = OFF
Channel 2:
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
_
+
_
+
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
®
OK
*Preferred
Output
RMT-88
Menu
Back
OFF1
3
5 6
7
Input
8
4
2
Preset
Mask
Lock
A B
Power
C D
E F
G H
R03,1.5V
R03,1.5V
ON
1 2
DIP switches
Getting Started