GENLED Acolyte DiGidot C4 LIVE User manual

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C4 LIVE & C4 EXTENDED MANUAL
CTRLPIXELLIVE, CTRLPIXEL
REV. 28SEP2023
RoHS

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THANK YOU FOR CHOOSING ACOLYTE AND DIGIDOT!
We strive to offer the latest technology in LED lighting control and we’re constantly innovating
and expanding our control platform. We’re convinced that you have everything you need to
create a truly mesmerizing, innovative piece of light art. Are you proud of the result? Then
please share it with us. We love to see what you can do with our products!
The Acolyte and DiGidot teams

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INDEX
Introduction 4
Product Information 5
Technical Specications 6
Technical Drawings 8
The C4 Explained 9
Key Features Explained 10
Before Installation 13
Register Your Product 14
Mounting Options 14
Installation & Wiring 18
Ethernet Connection 21
Connecting Power 22
Power Supply 22
Wiring Schemes 23
Trigger Inputs 25
Conguration 26
Interface 30
Advanced IO Conguration 54
Ethernet Conguration 57
Actions 61
Tips & Troubleshooting 66
Accessories 74
Various 75
Compliances 76

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INTRODUCTION
The DiGidot C4 is a unique and powerful LED controller that allows you to program Acolyte
pixel-controlled LED products through Art-Net, sACN or DMX signals that are converted to
various SPI protocols. C4 products have a huge controlling capacity (up to 8,192 individual
channels, depending on the license). A built-in web-based user interface allows C4 controllers
to be congured by computer, smart phone or tablet through an app. C4 Extended and C4
Live controllers can work together to create a massive network that easily manages any
large-scale pixel project.

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PRODUCT INFORMATION
Box content
C4 Live
• C4 Live
• Output terminal connector
• Quick-start guide
• USB power cable
• RJ45 network cable
C4 Extended
• C4 Extended
• Output terminal connector
• Quick-start guide
• 8 GB microSD card
• USB power cable
• RJ45 network cable
• TRRS trigger cable
NOTE: We put great care into our products and have high standards of quality control. Nonetheless, please double check for
damaged or missing items. If any items are damaged or missing, please contact your supplier immediately. Never use damaged
products!

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TECHNICAL SPECIFICATIONS
Electrical
Input Voltage: 5-24 V DC
Max. power consumption: 5 W
Insulation class: III
Mechanical
Housing material: Self-extinguishing Acrylonitril-Butadieen-Styreen (ABS)
Dimensions: 153 x 74 x 28 mm | 6.02 x 2.91 x 1.10 in. (L x W x H)
Net device weight: 140 g | 4.93 oz
C4 Live package weight: 265 g | 9.34 oz
C4 Extended package weight: 280 g | 19.87 oz
Mounting: DIN-rail or surface mounted
Environmental
Operation Temperature (Tc): 32 to 122°F (0 to 50°C)
Max. ambient Temp. (Ta max): 104°F (40°C)
Storage temperature: -4 to 122°F (-20 to 50°C)
Max. operating relative humidity: 90% (indoor use only)
Protection
IP rating: IP20 (indoor use only)
Power: Reverse polarity
Digital input / output: Overvoltage protection (max. 24VDC)
Analog input: Overvoltage protection (max. 12 V DC)
Control
Input Protocols: Art-Net 1, 2, 3 & 4
sACN
DMX512 (2 inputs)
Output Protocols: Art-Net 1, 2, 3 & 4 (out/through)
DMX512 (2 outputs)
DMX TTL (4 outputs)
RDM
60+ SPI protocols (check supported ICs list online)
UDP (C4 Extended only)
OSC (C4 Extended only)
Output channels (of 4 I/O ports): Up to 8,192 Art-Net or sACN channels or 1,024 DMX channels
(license dependent). Physical port limit: 4,096 channels
Ethernet: RJ45 compatible, for 10/100 Base-TX Ethernet
Wi-Fi: 10/100 Base Ethernet with static IP address or DHCP

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Wi-Fi protocols: 802.11 b/g/n (HT20)
Frequency range: 2.4 GHz (2400M ~ 2483.5M)
TX Power: Max. +20 dBm
Antenna: Onboard
Wi-Fi Mode: Client + AP
Wi-Fi security: WPA, WPA2
Encryption: WEP/TKIP/AES
Trigger options: max. 3 dry contacts
max. 3 analog inputs (0-10 V DC, 1-10 V DC, potentiometer 50
Ω Lin)
Onboard button
Power up
Internal clock
Sunset/sunrise
Art-Net, sACN / DMX
HTTP-Get
UDP
JSON
OSC
Internal tasks (presence/absence of incoming signal or when a
scene is/is not playing)
DiGidot C4 web-based user interface
DiGidot C4 app
Programming & Control: DiGidot C4 web-based user interface
DiGidot C4 app
Any type of Art-Net or sACN Software/Device (visit digidot.
eu for a complete list of supported software)
Connectivity
Terminal wiring: max. 14 AWG (2.5 mm2)
Connectors: Power: 5-24 V DC power jack
Network: 2x RJ45 bus
IO port: 6-pin Input/Output terminal connector
Trigger input: 4-pin 3.5 mm TRRS mini jack
Quality
Warranty: 5-year factory warranty
Compliances: CE, listed under No. 2016/119-1
cETL US, listed under No. 5010008
RoHS

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TECHNICAL DRAWINGS
5.54 in.
(140.86 mm)
2.56 in.
(65.17 mm)
0.98 in.
(25 mm)
6 in.
(152.90 mm)
2.92 in.
(74.37 mm)

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THE C4 EXPLAINED
DMX, Art-Net or sACN source required
A third-party console or Art-Net, sACN or DMX software is required for the C4 to work in
a live system setup or to be able to record scenes (C4 Extended only). C4 controllers work
with various professional grade consoles and software, such as: MADRIX, Pharos, ArKaos,
Resolume Arena, MadMapper, POET, grandMA and many more. If the control software or
console uses industry standard Art-Net, sACN or DMX protocols, you can direct the C4
controller.
Control software: DMX, sACN and Art-Net control platforms
When the setup process has been completed, the C4 controller is ready to be used with any
type of DMX, Art-Net or sACN software or console. The C4 will be automatically detected as
an Art-Net or sACN device, depending on the software or console. To do so, an Input/Output
conguration must be completed rst. Each DiGidot C4 needs to be congured with a unique
IP address for unicasting. Assign a device name to the DiGidot C4 for easier recognition (see:
Conguring the DiGidot C4).
Supported protocols (ICs)
C4 controllers support more than 60 ‘Data’ and ‘Clock+Data’ SPI protocols. All supported
protocols can be found in the C4 user interface. Go to Home > Settings > In/out conguration
> Select a port drop down menu to open the protocol list.
Please visit digidot.eu/digidot-c4 for the latest overview of all supported protocols/ICs.
For a more technical overview of protocols and their functions, please visit digidot.eu/
support/documentation to see the C4 Performance Guide.

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KEY FEATURES EXPLAINED
C4 controllers have many powerful features. In this chapter, we will explain what these key
features do.
More than 60 supported protocols
The C4 supports more than 60 control protocols. New ICs are frequently added.
SPI conversion of up to 16 universes*
Depending on your C4 version and license, you can output up to 16 universes, equaling 8192
control channels.
* The C4 Live can handle up to 24 universes, with advanced knowledge of SPI and frame
rates.
Onboard 100Mbit switch
The onboard 100Mbit switch allows for Art-Net or sACN input and output.
DMX In/Out
The four I/O ports can be congured as one or two DMX inputs or outputs. It’s also possible
to use one input and one output. The I/O ports can also be congured as 4 x DMX TTL which
can be converted to four balanced DMX outputs when a PxLNet Controller is connected to
the C4.
IP address lter
With this feature, you can congure the C4 to listen to a specic IP address as an input.
Signals from other IP addresses will be ignored.
Art-Net routing
You can route any incoming Art-Net universes to DMX, Art-Net outputs or SPI.
HTP merge signal inputs
It is possible to merge various input signals such as DMX and/or Art-Net according to the
HTP (Highest Takes Precedence) principle.
Incoming and outgoing signal monitor
The monitor is a powerful tool to monitor all incoming and outgoing data as well as frame
rate and network status.

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Create segments
Create simple chase effects for a large number of pixels by creating segments of channels or
LEDs and reduce the amount of input channels.
Daisy chain
The two port ethernet switch with RJ45 bus allows the C4 to be daisy chained. Daisy
chaining more than 5 devices can cause network delays. Therefore, we recommend using a
professional grade gigabit network switch to split the network load.
Build-in scene generator (C4 Extended only)
Generate simple static or color scroll scenes in the user interface, store them and activate
them with any trigger option.
Scene recording from Art-Net sACN or DMX (C4 Extended only)
Record Art-Net, sACN or DMX streams and store them as recorded scenes.
Scene triggering by various digital or analogue control inputs (C4 Extended only)
Recorded scenes can be triggered by analog and digital triggers, such as 0-10V, dry contacts,
onboard buttons, built-in timers, HTTP Get, UDP, OSC, Art-Net, sACN, DMX, etc.
On board Wi-Fi
C4 controllers feature onboard Wi-Fi for convenient wireless access through the free DiGidot
app or the web interface. Wi-Fi can also be used for triggering. (While it is possible, we
discourage sending Art-Net or sACN over Wi-Fi, because it can be unstable and unreliable.)
Gamma correction
This function corrects input brightness. Gamma correction also changes the ratios of red,
green and blue. We recommend enabling this option if your input is a video or image le, or if
you’re using 16 bit LED ICs to make the dimming curve smoother if the brightness is low.
Adjustable fallback color
In case of absence or loss of the control signal, a fallback color can be set for every C4
controller. You can also set a delay time before the fallback activates.

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Online/ofine rmware updates
We offer easy online updates within the user interface and ofine updates in case your C4
controllers are not connected to the internet. You can download C4 rmware at digidot.
eu/support/updates. Use the download link to get the le. You can upload new rmware at
http://10.254.254.254/fwupdate.htm. You can also change the ‘10.254.254.254’ in the URL
to the IP address of your C4 device. It is possible to upgrade or downgrade multiple devices
simultaneously.
Output limiter
You can limit the output power to a pre-set brightness in two ways:
Brightness limiter
This option limits the individual channels to a specic percentage. This means every
channel or LED will never exceed this percentage. E.g.: Limiting brightness to 50%
means that all individual channels can never exceed 50% but the control range per
channel will remain the same. Effectively, the percentage is applied to the input value for
each channel.
Adaptive power limiter
This option limits the total average output of all channels combined to a specic
percentage in order to decrease total power consumption. Individual channels may still
output up to 100%. E.g.: Limiting power to 50% means that half of the channels can
output 100% and the other half 0%, or all channels at 50%, etc. In case you try to output
all channels at 75%, the output of all channels would automatically be limited to a total
or 50% but will maintain ratios relative to each other.
WARNING: When you enable the brightness limiter, the number of dimming steps will
decrease.
E.g.: An 8-bit protocol has 256 steps to dim. If the brightness limiter is set to 50% there will
only be 128 steps left to dim.
16 bit dimming output
Whenever high-resolution dimming is required and supported by your IC, two input channels
can be combined to one output channel to convert 8 bit to 16 bit dimming.
Congure LED color order
In case an LED product has an alternative order of LED ICs or dyes, you can easily change the
order of control channels in the user interface. The interface uses the default color order of
the selected IC.

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BEFORE INSTALLATION
Before installing C4 controllers, please consider the following safety instructions:
SAFETY INSTRUCTIONS
• Carefully read this manual before installation and use of these products.
• Make sure these instructions are given to those responsible for installation (electricians,
contractors, etc.) and use (designers, end-users) of this product.
• Local electrical and safety rules and guidelines always overrule this manual.
• DiGidot Technologies B.V. and Acolyte cannot be held liable for improper handling, product
installation, usage or storage.
• Installation should only be carried out by a professional, certied installer that is qualied to
work on electrical installations.
• Do not conduct any repairs of the device (there are no user serviceable parts inside). Any
unapproved repairs and/or product modications will void the product warranty. DiGidot
Technologies B.V. and Acolyte cannot be held liable for any consequences.
• Repairs of this product may only be carried out by DiGidot Technologies B.V. and Acolyte.
• Repairs and maintenance of the installation may only be carried out by qualied
technicians.
• Always disconnect the mains power when working on high voltage electrical installations.
Failure to do so may result in product damage or personal injury.
• Do not connect or modify this product other than the ways described in this manual.
• Never use the product when it is damaged or does not work correctly. Never use the
product if the product starts to smoke, or if a crackling/sizzling noise is audible. If this is the
case in any way, turn off the power to the devices and contact your supplier immediately.
• C4 controllers are designed for indoor use (dry locations) only. Exposure to rain or
moisture may cause fatal damage to the controller and increase the risk of electrical shock.

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Registering your product(s) is easy. We recommend registering your product to facilitate
device management and ensure fast technical support.
Register your product at digidot.eu > ‘My account’ > ‘My Devices’ or in the user interface to
receive helpful tips, news, updates and to ease license management. This page will recognize
products by their MAC address and/or by scanning the QR code using a webcam or smart
device camera.
• To register your product, you will require a DiGidot account.
• If you have created or signed into your DiGidot account with the User Interface of your
C4 controller, your product may already be registered. To verify your registration,
please log in and check your prole.
Install C4 controllers properly in a safe environment and protect the devices from direct
sunlight, rain and moisture. Make sure the devices are installed and properly secured so they
do not move. If you have any doubts regarding the environmental circumstances of your
application, please contact your Acolyte or DiGidot Technologies B.V. prior to installation for
consultation.
Wall mounting
Use the mounting holes on the underside of the housing to mount the C4 controller. Install the
device vertically or horizontally (screws not included).
REGISTER YOUR PRODUCT
MOUNTING OPTIONS
3.52 in. (89.4 mm)

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Horizontal:
Slide into place
Vertical:
Slide into place
3.52 in. (89.4 mm)
3.52 in. (89.4 mm)

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DIN-rail mounting
For 1.38 in. (35 mm) DIN-rail mounting, use the DIN-rail clip (Part # XXXXXXX, not included).
Place the DIN-rail clip against the DIN-rail alignment marker on the C4 housing and align both
mounting holes (photo 1).
Install the clip with the included 0.12 x 0.47 in. (3 x 12 mm) screw. When the DIN-rail clip is
secured properly, you can easily install the device on a DIN-rail (photo 2).
SAFETY NOTE: Do not butt devices directly against each other. Leave at least 0.4 in. (10 mm)
of space between units to allow sufcient air circulation around the device.
Installing DIN-rail clip
Mounting C4 to DIN-rail

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Removing C4 from a DIN-rail
WARNING
C4 controllers should not be subjected to extremely low air pressure (risk of component gas/
liquid leakage). Keep C4 controllers away from direct sunlight, rain or other moisture (short-
circuit risk).
Do not use C4 controllers outdoors or in humid environments (short-circuit risk). Provide
enough air circulation around the devices for cooling. Devices rigged overhead must include
an appropriately rated safety cable.

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INSTALLATION AND WIRING
C4 controllers are not designed to power the LED lights, but only to transmit signals and
data to the LED lights and control ICs. An additional external power supply with properly
rated output capacity is required to power LED lighting.
Data inputs/outputs
In this section, we explain various wiring diagrams, depending on the Input/Output (I/O)
conguration.
C4 controllers can send different SPI protocols (only one protocol simultaneously per bay).
The input /output ports can also be congured as DMX outputs. This means that there are
many ways of connecting to the I/O ports. You can always verify your wiring in the ‘How to
connect’ box of the input/output conguration page in the user interface.
In the user interface or app, go to Home > Settings > In/out conguration
TIP: Make sure to select the correct device if you’re using multiple devices and different I/O setups. You can use the highlight
button to identify your device.
NOTE: There are some important principles when working with SPI signals. To minimize the risk of data failure and assure
proper system functionality, data cables/wires between the output port (D1-D4) and the rst LED luminaire/IC should be no
longer than 6.5 ft (2 m).
In the case of longer distances, we advise using range extending accessories (visit
AcolyteLED.com to see transmitters and transceivers). To avoid timing and synchronization
issues, the SPI signal and ground wires that run from the C4 controller to the LEDs must
be equal in length per port. It’s always best to treat SPI signal and ground wires as a paired
cable.
To maintain good signal integrity, keep the wiring capacity as low as possible. Data wiring
gauges for the D1-D4 output ports should be kept between 20-24 AWG (0.3-0.5 mm).

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4 x SPI OUT
The Average recommendation is a maximum of 3 SPI universes per port (check the C4
performance guide for maximum load per IC) and an SPI cable length maximum of 6 ft 7
in. (2 m).
This option shows four SPI Data only outputs. Each SPI ground wire should be the same
length as the data wires per output to prevent timing issues.
2 x SPI DATA + CLOCK OUT
The average recommendation is a maximum of 6 SPI universes per port (check the C4
performance guide for maximum load per IC) and an SPI cable length maximum of 6 ft 7
in. (2 m).
This option shows two SPI Data + Clock signals. Please note that all grounds must be
connected.

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1 x DMX IN/OUT + 1 x SPI OUT
Maximum 512 channels per combined DMX port, maximum DMX cable length 1640 ft (500 m)
and maximum SPI cable length 6 ft 7 in. (2 m).
This option shows a combined output of SPI and DMX in or out. Please note that the SPI type
(Data only or Data + Clock) determines how you need to connect the SPI signal(s). A Data +
Clock signal always requires two outputs of the C4 controller. The cable should be DMX cable
with an impedance of 110 Ohm or CAT5 or higher.
2 x DMX IN/OUT
Maximum 512 channels per combined DMX port and maximum DMX cable 1640 ft (500 m).
This option shows two DMX inputs or outputs. Every DMX signal requires a connected ground
as indicated above. The cable should be DMX cable with an impedance of 110 Ohm or CAT5 or
higher.