Geo Trio II User manual

Trio II
User Manual

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Trio II |User Manual
Welcome to your new Trio II. You’ve
taken that all important rst step
towards complete control of your
home energy use.
Your Trio II will help you manage and
visualise your energy – helping you
on the way to optimum eciency and
maximum cost savings.
In this manual you’ll nd everything
you need to quickly and simply set up
and start using your monitor. You’ll
also nd out more information about
how the monitor works, how it can
help you and how you can identify
ways to save energy (and money).
Safety Information
J Do not t rechargeable batteries
jKeep the Trio II away from
water and other liquids. Clean
only with a dry, soft cloth. If any
components appear damaged or
faulty, please contact your energy
provider
LFor use in a dry, indoor
environment only
JIt is not necessary for you to
connect or disconnect any
cabling or access your electricity
meter
NTo protect the environment,
these products and any batteries
must be disposed of safely at the
end of their life. Please take to a
recycling centre for safe disposal
MRoHS compliant
OCE approved
JPlease only use the power supply
provided
Hereby, Green Energy Options Ltd.
(UK) declares that the radio equipment
enclosed (identied by the product
type numbers on the product label)
are in compliance with Directive
2014/53/EU.
The full text of the EU declaration of
conformity is available online at
http://www.geotogether.com/EUDoC.

Contents
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Contents
Your Trio II Monitor
What’s in the Box? 4
Powering the Monitor 4
Monitor Stand 4
Monitor Overview 5
What does it mean?
See what you’re using 6
What is a kWh? 6
What is normal? 7
How can I use less? 7
Getting Started
Meter Connection 8
Connection Established 8
Home Screen
Overview 9
Energy Now 10
Energy Today 12
Prepay Balance 13
Quick Access Menu
Overview 14
System Status 15
History Screens
Electricity History 16
Gas History 17
Seasonal Adjustment 17
Messages
Inbox 18
Reading a Message 18
Deleting Messages 19
Menu
Overview 20
Electricity Usage 20
Gas usage 20
Meter Balance 21
Taris 21
Debt 22
Inbox 22
Meters 22
Support 22
Settings 22
Settings
Overview 23
Budget 23
Display 24
Sound & Alerts 24
Colour Theme 25
WiFi Network 25
Online Setup 25
Temperature 26
Advanced 26
Online Setup
Introduction 27
WiFi Module 27
Connect to WiFi Network 27
App & Account Registration 28
Troubleshooting
FAQs 29
Error Codes 30
Technical Specications
Trio II Monitor 31

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Trio II |User Manual
Your Trio II Monitor
What’s in the Box?
Your Trio II package contains the
following items:
• Trio II energy monitor
• Monitor stand
• Micro-USB power supply
Powering the Monitor
Your Trio II monitor can be powered
using the supplied power supply or
with 3 x AAA alkaline batteries.
Do not use any other power supply
with this monitor. The supplied power
supply is not suitable for use with any
other USB device.
It is not recommended to use
batteries for a prolonged period.
To insert or replace the batteries,
remove the stand from the monitor by
sliding it downwards and then insert
the batteries. Re-attach the stand.
Do not use rechargeable batteries in
this monitor.
Monitor Stand
The stand may already be attached to
your Trio II monitor.
Attaching the stand
To attach the stand, place the front of
the stand over the tab at the bottom
of the monitor and slide upwards until
you hear a click.
Removing the stand
To remove the stand (to insert
or replace the batteries), slide it
downwards and then pull it away.

Your Trio II Monitor
5
Monitor Overview
Touch to change to
Now, Today and
Prepay tabs.
Touch the £or kW
button to switch
between showing
cost or energy
consumption.
Push button to access the Quick Access
screen or to return to the Home screen
when you are on any other screen.
The screen on the Trio II monitor is touch-sensitive - you
only need to lightly touch it to interact with the screens.
In the top left of the screen, touching the i button will
show the Menu screen and on other screens k will go back
to the previous screen.

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Trio II |User Manual
What does it mean?
See what you’re using
Your Trio II monitor makes your
electricity and gas consumption
visible, taking the guesswork out of
understanding how much your home
uses - both right now and historically.
What is a kWh?
Electrical and gas energy consumption
is measured in kWh (kilowatt hours) -
traditionally known as 'units'.
As items within the home consume
energy during the day, the kWh total
increases.
A kW (or kilowatt) is the rate at which
energy is being consumed, so using
1.5kW for 1 hour would result in
1.5kWh of energy consumed.
It’s about now ...
In the same way your car shows how
fast your car is travelling, the electricity
speedometer on the left of the Home
screen shows how much electricity
your home is consuming now.
Similarly, the ame shows you how
much gas has been consumed within
the past 30 minutes.
The electricity speedometer is updated
every few seconds and the gas ame
every 30 minutes.
To make it even easier to understand
the hourly rates of consumption can
show the rate of consumption in cost
(£) and energy or power (kW).
For example, if the monitor says £0.15
for the rate of electricity consumption,
then this means that if the rate
remained the same it would cost 15p
for the next hour.
Less is more
The lower the hourly rate of
consumption, the less it will cost and
the more you can save.
It is typical of a medium sized house to
use around 250Wh or 4p per hour of
electricity - so see how low you can get
the speedometer.
If, when you have your lights o, your
house is using more than this rate,

What does it mean?
7
have a look around the home and see
if any appliances can be turned o.
The gas ame should be o when your
boiler and cooker have not been used
for 30 minutes.
What is normal?
Don’t worry if every now and again the
usage is high - this can be normal.
The image below shows where the
electricity speedometer will typically be
when using certain appliances.
Typical ‘base load’
Boiling a kettle
Evening time
How can I use less?
Look for appliances around the home
that are not always being used and
can be switched o.
Often it’s items such as a games
console, sound system or even a clock
radio in the spare room. Experiment
with switching appliances o and
see what aect that has on the
speedometer.
Other ways to save include having
less water in the kettle (only boil
what you intend to use), lowering the
temperature on the washing machine
or raising the temperature of the
freezer (-18C is cold enough).

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Trio II |User Manual
Getting Started
Meter Connection
The screen will show Connecting to
smart meter... for up to 5 minutes
while the monitor connects to the
smart meter(s) in your home.
Should the screen show No Network
then you will need to contact your
energy provider to complete the
installation.
If the screen shows Lost Network,
then you may need to move the
monitor closer to your smart meter(s)
to re-establish the connection.
You can check the strength of the
signal to the smart meter(s) by
pressing the top button on the
monitor.
Connection Established
Once your monitor has successfully
established a connection to your
smart meter(s), your Trio II will
show the current consumption for
electricity, recent gas usage and the
house temperature.
If your monitor loses connection to the
smart meter(s), then it will show the
following alert:
Try moving the Trio II closer to the
smart meter(s) to re-connect.

Home Screen
9
Home Screen
Overview
The Home screen is broken down
into two or three tabs, depending on
whether you have electricity or gas in
credit or pre-payment mode.
When your Trio II is powered on, it will
automatically show the Home screen
once connected to the smart meter(s).
You can also, at any time, press the
button on the top of the monitor to
return to the Home screen.
Pressing the top button while on
this screen will then show the Quick
Access screen.
Touch Energy now, Energy today
or Prepay balance (when in prepay
mode) to switch between the tabs.
When you next return to the
Home screen from other screens,
the previously selected tab will
automatically be shown.

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Trio II |User Manual
Energy Now
The Energy now screen is divided in
half, with the left side being about
Electricity consumption now and the
right about Gas consumption and the
temperature (where available) within
the home.
Depending on your smart meter
conguration, only the available energy
types will be shown - the gas ame will
not be shown if you do not have a gas
smart meter, for example.
This is the default screen shown when
the monitor has started up, when the
top button has been pressed or when
the monitor has not been used for a
period of time.
Touching the kW or £icon will change
the values from being shown in cost as
£/hr and energy as kW.

Home Screen
11
Electricity (left)
The dial on the left (only available
when you have an electricity smart
meter) shows the current rate of
energy use for your home.
As your home uses more or less
energy, the dial will move up and
down.
The dial is divided into three zones
- green, amber and red. As the dial
moves between the zones, the colour
of the button on the top of the display
will change to match.
This means you can quickly see if
your home is using a little or a lot of
electricity from a distance or at times
when the screen has dimmed or
turned o overnight.
The current rate of consumption can
be shown in cost as £/hr (default) or
energy as kW.
Touch the dial to go to Electricity
history.
Gas / House Temperature (right)
The gas ame indicates the recent
consumption rate of gas for the home
(where available). The usage readings
are taken every half an hour.
As more gas is consumed, the blue
ame will increase in size.
Due to readings being taken every half
an hour, the ame shows recent gas
consumption and may not show when
gas is no longer being consumed.
The house image on the right shows
the current internal temperature
of your home, as measured by the
Trio II monitor, and indicates how
the temperature compares with the
desired “set point” (which can be
changed within Settings) - green for
more than 1ºC below the set point,
white for set point and red when more
than 1ºC over.
Touch the ame to go to Gas history,
where available.

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Trio II |User Manual
Energy Today
The Energy today screen shows the
total consumption so far today for
Electricity and Gas.
If you have set a budget for each fuel
type (see Settings), then the monitor
will predict - based on previous
consumption for the same day of the
week - if the total consumption today
will be within budget.
As energy is consumed, the small
yellow dot (for electricity) and blue dot
(for gas) will orbit around the budget
prediction to show how much of the
daily budget has been consumed so
far today, starting and ending at the
bottom.
The budget prediction is shown in
green if predicted to be under budget,
amber if over budget is expected or
red if the budget has already been
consumed.
Touch the £or kWh button to change
between total cost and energy.
The budget can be set within the
Settings > Budgets menu.

Home Screen
13
Prepay Balance
This screen is only shown if one or more
prepayment meters are installed.
The Prepay balance screen shows
the current available credit for
prepayment meters.
Electricity is on the left and Gas on
the right.
The circle will indicate the credit
available (from £20 down to £0) and
whether Emergency credit is available
or in use.
Touching on the circle will show the
Electricity balance or Gas balance
screens.
You can change the minimum credit
level under Settings > Advanced >
Low credit setting to be notied on
screen when credit is low.
If the red e symbol is ashing, then
pressing the symbol will accept the
available emergency credit.

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Trio II |User Manual
Quick Access Menu
Overview
Pressing the home button on the top
of the monitor while on the Home
screen will show a set of buttons to
quickly access some of the monitor’s
main features.
Electricity
• Touch this button to show the
Electricity history screen
Gas
• Touch this button to show the
Gas history screen
Status
• Touch this button to see the
System status screen
• Orange or red indicate there
is a problem - touch for more
information
Settings
• Touch this button to see the
Settings menu
The top right of the screen shows
the current signal strength to the
smart meter(s) and the WiFi network
(if the optional WiFi module has been
installed)
Press the home button again or touch
the k button to return to the Home
screen.

Quick Access Menu
15
System Status
This screen can be access via the
Quick Access menu.
Touch any of the icons to view more
information on the dierent parts of
the smart metering system.
Press the k button to return to the
Quick Access menu.
The icons show the following:
gStatus of the electricity meter
(where tted)
hStatus of the gas meter (where
tted)
l Signal status between the
monitor and the smart meters -
the signal strength is shown on
the Quick Access menu
aThis monitor (always green)
If the optional WiFi module has been
tted, then the following will also be
shown:
mSignal status to the local WiFi
network - the signal strength
is shown on the Quick Access
menu
pConnection status to the Cloud
service

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Trio II |User Manual
History Screens
Electricity History
By touching the Electricity section of
the Energy now screen, or by selecting
from the Quick Access or Main
menus, you can see recent usage.
Day tab
The screen initially shows the current
usage for today in energy (kWh),
divided in to the 24 hours of the day.
Each bar represents one hour period
and is shown in green. The lighter
green bar is the highest hourly period
for today and the darker green bar is
the current hour or incomplete period.
For each bar the typical consumption
for the period of the day is shown as
a white marker, so it is clear to see
if usage has been more or less than
normal.
Touch any of the green bars to see
the usage for that hour, the gure is
shown to the right of the bar (0.8kWh
in the example shown above).
Use the s button to switch between
today and yesterday.
Touch the £or kWh to change
between cost and energy.

History Screens
17
Week tab
The week tab shows the electricity
usage for the previous 8 days.
If a budget has been set (see Settings
> Budget), then when in cost view
(£) the days when the budget was
exceeded are shown with the extra
cost highlighted in red.
Month tab
This shows the previous weeks in the
same way as the week tab.
Year tab
The nal view is the Year tab which
shows the previous 13 months of
usage. As with the week and month
tabs, you can see months that were
above and below the budget.
Gas History
The same historical views are available
for gas consumption.
Seasonal Adjustment
The budgets are seasonally adjusted
to take in to account higher energy
use during the winter months and less
during the summer.
This can be disabled under Settings >
Budget.

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Trio II |User Manual
Messages
Inbox
Your energy provider(s) may send you
messages via your smart meter(s) and
these will be shown in the Inbox.
When a new message is received you
will also receive a notication on the
screen and a sound. (The notications
can be changed under Settings >
Sound & Alerts.)
If a message has not yet been read,
it will be shown in bold and have a
marker to the left.
Press any message to view the
message in full.
Reading a Message
When a message is rst open, the date
is shown at the top and the content of
the message below.
If the message is longer than the
space available, use the eand
d buttons to view the rest of the
message.
Some messages require conrmation
or acceptance - scroll to the end of the
message to see the options.

Messages
19
Deleting Messages
A message must have been read
before it can be deleted.
Once read, press the ••• button on the
top right of the message to see further
options.

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Trio II |User Manual
Menu
Overview
The main menu can be accessed by
touching the i button in the top left
of the Home screen.
Use the eand darrows to move
through the menu items and then
touch to access the menu item.
Electricity usage, Gas usage and
Settings can all be accessed via the
Quick Access menu.
See “Quick Access Menu” on page 14.
Touch the k button to go back a level.
Electricity Usage
Explore recent electricity consumption
in the Electricity history screen (when
available).
This screen can also be accessed via
the Quick Access menu and touching
the Electricity button.
See “Electricity History” on page 16.
Gas usage
Explore recent gas consumption in the
Gas history screen (when available).
This screen can also be accessed via
the Quick Access menu and touching
the Gas button.
See “Gas History” on page 17.