Geo trio User manual

User manual
trio

Trio .User manual Welcome
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Welcome
Welcome to your new Trio. You’ve taken that all important rst step
towards complete control of your home energy use.
Your Trio will help you manage and visualise your energy – helping you
on the way to optimum efciency and maximum cost savings.
In this document you’ll nd everything you need to quickly and
simply set up and start using your display. You’ll also nd out more
information about how the display works, how it can help you and
how you can identify ways to save energy (and money).

Trio .User manual Contents
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Contents
Welcome
Your Trio Display
What’s in the box? 4
Powering the Display 4
Energy display overview 5
What does it mean?
See what you’re using 6
What is a kWh? 6
How can I use less? 7
What is normal? 8
Getting started
Meter connection 9
Home screen
Overview 10
Energy now 11
Electricity (left) 12
Gas (right) 13
Energy today 14
Prepay balance 15
System status 16
History screens
Electricity history 17
Gas history 19
Seasonal adjustment 19
Prepay
Enable supply 20
Top-up 20
Activate emergency credit 21
Low credit alert 21
Messages
Inbox 22
Reading a message 22
Menu
Overview 23
Electricity usage 23
Gas usage history 23
Meter Balance 24
Prepay 24
Debt 25
Inbox 25
Meters 25
Settings 25
Settings
Overview 26
Budget 26
Display 27
Sounds & Alerts 27
Colour theme 28
WiFi network 28
Online setup 28
Advanced 28
Online setup
About the WiFi module 30
Installation 30
Connect to WiFi network 31
Troubleshooting
FAQs 32
Status codes

Trio .User manual Your Trio Display
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Your Trio Display
What’s in the box?
Your Trio package contains the following items:
• Trio Energy Display
• Display stand
• Micro-USB power supply
Powering the Display
Your Trio Display can be powered using the supplied power supply
or with 3 x AAA (R03, LR03) non-recharchable batteries.
Do not use any other power supply with this Display. The supplied
power supply is not suitable for use with any other USB device (not a
USB data cable).
It is not recommended to use batteries for a prolonged period.
To replace batteries, slide the stand downwards and then pull it
away. Insert the batteries, as marked on the inside case. Re-attach
the stand and the Display will show the battery symbol oat the
top of the screen.
Do not use rechargeable batteries in this Display.

Trio .User manual Your Trio Display
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Energy display overview
Energy now
Electricity Gas
0.26/hr £0.05 /hr
Energy today
Home
Prepay balance
14:37
(1) The banner bar allows you to check the
smart meter(s) signal strength, and WiFi signal
strength (if tted).
(2) Press t to enter Menu whilst on Home screen.
Press to return to Home.
(3) Press w to select or to switch between options.
(4) Use the u v buttons to navigate around the
screen and move between Energy now, Energy
today and Prepay balance (if applicable) tabs.
(5) Press k to return to the previous screen.
(6) The LED at the bottom of the Display shows
your electricity usage (GREEN for low, AMBER
for medium or RED for high).
3 42 5
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Trio .User manual What does it mean?
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What does it mean?
See what you’re using
Your Trio Display makes your electricity and gas consumption visible,
taking the guesswork out of understanding how much your home
uses - both right now and historically.
What is a kWh?
Electrical and gas energy consumption is measured in kilowatt
hours (kWh) - traditionally known as 'units'.
As items within the home consume energy during the day, the kWh
total increases.
A kW (or kilowatt) is the rate at which energy is being consumed, so
using 1.5kW for 1 hour would result in 1.5kWh of energy consumed.
It’s about now ...
In the same way your car shows how fast your car is travelling, the
electricity speedometer on the left of the Home screen shows how
much electricity your home is consuming now.
Similarly, the ame shows you how much gas has been consumed
within the past 30 minutes.
The electricity speedometer is updated every few seconds and the
gas ame every 30 minutes.
To make it even easier to understand the rate of consumption,
the Trio can show the rate of consumption in cost per hour (£) and
energy or power (kW).
For example, if the Display says £0.15 for the rate of electricity
consumption, then this means that if the rate remained the same it
would cost 15p for the next hour.

Trio .User manual What does it mean?
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Less is more
The lower the hourly rate of consumption, the less it will cost and the
more you can save.
A typical medium sized house will use approximately 3100 kilowatt
hours of electricity per year*, or approximately 5p per hour.
1 Watt of electricity running 24 hours a day costs around £1.30 a
year. Therefore at bedtime, if your display is showing approximately
200 Watts, this will costing appropriately £260 a year. This is
approximately 40% of average electricity bill. Reducing this by 70W,
would save over £90.
The gas ame should be off when your boiler and cooker have not
been used for 30 minutes.
*Source: https://www.ofgem.gov.uk/gas/retail-market/monitoring-
data-and-statistics/typical-domestic-consumption-values
How can I use less?
Look for appliances around the home that are not always being
used and can be switched off.
Often it’s items such as a games console, sound system or even a
clock radio in the spare room. Experiment with switching appliances
off and see what affect that has on the electricity usage.
Other ways to save include having less water in the kettle (only boil
what you intend to use), lowering the temperature on the washing
machine, or turn down your thermostat by 1 ºC - this could save £75
per year*.
*Source: http://www.energysavingtrust.org.uk/home-energy-
efciency/energy-saving-quick-wins

Trio .User manual What does it mean?
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What is normal?
Don’t worry if now and again the usage is high - this can
be normal.
Your electricity usage varies as things are switched on and
off in your house.
Electricity usage can be low (green), medium (orange) or high (red).
Boiling a kettle for example will mean for a short period of time your
house usage will be medium (orange); in the evening or morning
time it might also be medium (orange)- this is perfectly normal.
If you have electric or storage heating, then it is possible to
see high usage (red) when the heating is being used.
During other periods the usage should be low (green), especially
when you are heading to bed.
Depending on your smart meter, the maximum rate of consumption
the dial can show can be adjusted. See 'Advanced' on page 28
Evening time
Boiling a kettle
Typical
background load

Trio .User manual Getting started
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Getting started
Meter connection
Each time the Display is turned on it will show Connecting to smart
meter... for up to 5 minutes while the Display connects to the smart
meter(s) in your home.
Should the screen show No Network then you will need to contact
your energy provider to complete the installation.
If the screen shows Lost Network, then you may need to move the
Display closer to your smart meter(s) to re-establish the connection.
You can check the strength of the signal to the smart meter(s) by
looking at the land micons in the top left hand corner of the screen
Connection established
Once your Display has successfully established a connection to your
smart meter(s), your Trio will show the current consumption for
electricity and recent gas usage.
If your Display loses connection to the smart meter(s), then it
will show the alert above. Try moving the Trio closer to the smart
meter(s) to re-connect.

Trio .User manual Home screen
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Home screen
Overview
The Home screen is broken down into two or three tabs, depending
on whether you have electricity or gas in credit or pre-payment mode.
When your Trio is powered on, it will automatically show the Home
screen once connected to the smart meter(s).
You can also, at any time, press the t button return to the Home
screen. Your meter and WiFi (where applicable) signal status is
shown in the top left of the screen.
Use the u v buttons to switch between the Energy now, Energy today
or Prepay balance (when in prepay mode) tabs.
When you next return to the Home screen from other screens, the
previously selected tab will automatically be shown.
When you next return to the Home screen from other screens, the
previously selected tab will automatically be shown.

Trio .User manual Home screen
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Energy now
The Energy now screen is divided in half, with the left side
being about Electricity consumption now and the right about
Gas consumption.
Depending on your smart meter conguration, only the available
energy types will be shown - the gas ame will not be shown if
you do not have a gas smart meter, for example.
This is the default screen shown when the Display has started up,
when the t button has been pressed or when the Display has not
been used for a period of time.
Pressing the w button will change the values from being shown in
cost as £/hr and power as kW.

Trio .User manual Home screen
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Electricity (left)
The dial on the left (only available when you have an electricity
smart meter) shows the current rate of energy use for your home.
As your home uses more or less energy, the dial will move up
and down.
The dial is divided into three zones - green, amber and red. As the
dial moves between the zones, the colour of the button on the top
of the display will change to match.
This means you can quickly see if your home is using a little or a
lot of electricity from a distance or at times when the screen has
dimmed or turned off overnight.
The current rate of consumption can be shown in cost as £/hr
(default) or energy as kW.

Trio .User manual Home screen
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Gas (right)
The gas ame indicates the recent consumption rate of gas for
the home (where available). The usage readings are taken every half
an hour.
As more gas is consumed, the blue ame will increase in size.
Due to readings being taken every half an hour, the ame shows
recent gas consumption and may not show when gas is no longer
being consumed.

Trio .User manual Home screen
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Energy today
The Energy today screen shows the total consumption so far today
for Electricity and Gas.
If you have set a budget for each fuel type (see Settings), then the
Display will predict - based on previous consumption for the same
day of the week - if the total consumption today will be within
budget. For example if today is Tuesday we look at the four previous
Tuesdays and average out the usage and cost.
As energy is consumed, the small yellow dot (for electricity) and blue
dot (for gas) will orbit around the
budget prediction to show how much of the daily budget has been
consumed so far today, starting and ending at the bottom. The total
cost shown includes any daily standing charges that form part of
your tariff.
The budget prediction is shown in green if predicted to be under
budget, amber if over budget is expected or red if the budget has
already been consumed.
Press the w button to change between total cost and energy. The
budget can be set within the Settings > Budgets menu.

Trio .User manual Home screen
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Prepay balance
This screen is only shown if one or more prepayment meters
are installed.
The Prepay balance screen shows the current available credit for
prepayment meters.
Electricity is on the left and Gas on the right.
The circle will indicate the credit available (from £20 down to £0)
and whether Emergency credit is available or in use.
You can change the level at which you’ll be notied on screen
that your credit is running low under Settings > Advanced >
Low credit setting.
If the grey e symbol is shown, you can activate your emegency
credit by pressing t > Prepay > Activate emergency credit
A green esymbol is shown when you have activated emergency
credit but it has not yet been used.
A red esymbol is shown when emergency credit is already in use.

Trio .User manual Home screen
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System status
This screen can be accessed via the Menu..
Use the u v buttons to select any of the icons and then w
to view more information on the different parts of the smart
metering system.
The icons show the following:
g Status of the electricity meter (where tted)
h Status of the gas meter (where tted)
l Signal status between the Display and the smart meters
- this is also shown in the top left of the screen
a This display (always green)
If the optional WiFi module has been tted, then the following will
also be shown:
m Signal status to the local WiFi network - this is also shown in the
top left of the screen
p Connection status to the Cloud service

Trio .User manual History screens
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History screens
Electricity history
By selecting Electricty usage from the Menu screen, you can see your
recent usage.
Day tab
The screen initially shows the current usage for today in energy (kWh),
divided in to the 24 hours of the day.
Each bar represents a one hour period and is shown in green. The
lightest green bar shows the highest hourly period for today and the
darkest green bar shows the current hour or incomplete period.
The highest hourly period (lighter green) will always display the usage
for that hour, the gure is shown to the right of the bar (0.86kWh in
the example shown above).
Your Display learns your normal usage each day of the week, and this
is shown by a dot for each hour.
Pressing the w button will change the values from being shown in
cost as £/hr and energy as kWh.
The total for today is shown inclusive of any daily standing charge. This
means at midnight the total may be greater than £0.00, even if no
electricity has been used. The bars exclude any daily standing charge.

Trio .User manual History screens
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Week tab
The week tab shows the electricity usage for this week and the
previous 8 days. The bars include any daily standing charge.
If a budget has been set (Settings > Budget), then when in cost view
(£) the days when the budget was exceeded are shown with the extra
cost highlighted in red.
Month tab
This shows the previous weeks in the same way as the week tab. The
bars include any daily standing charge.
Year tab
The nal view is the Year tab which shows the previous 13 months
of usage. As with the week and month tabs, you can see months
that were above and below the budget. The bars include any daily
standing charge.

Trio .User manual History screens
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Gas history
The same historical views are available for gas consumption.
Seasonal adjustment
The budgets are seasonally adjusted to take in to account higher
energy use during the winter months and less during the summer.
This can be disabled under Settings > Budget.

Trio .User manual Prepay (prepayment meters only)
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Prepay (prepayment meters only)
Enable supply
On some meters, the electricity supply can be enabled (restored)
from the Trio without having to press a button on the meter. If you
meter supports this capability, it will automatically appear in the
Prepay menu when the supply is ready to be enabled.
Unfortunately, for safety reasons, gas meters cannot be enabled
(restored) from the Trio.
Top-up
The Trio can be used to top-up the meter(s). In the Prepay menu
select Top-up, if both meters are in prepayment mode, then select
the fuel to top-up.
Once the code has been entered and sent, a conrmation screen
will appear.
Once the code has accepted by the meter a conrmation will
appear, including a spoken alert. It may take up to 30 minutes
for the conrmation to appear. If the top-up is rejected the
conrmation will explain why it was rejected.
Please note If you have top-up via another source, then this will
not generate a top-up alert message on your Trio.