Gigabyte M27U User manual

Copyright
© 2022 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their
respective owners.
Disclaimer
Information in this manual is protected by copyright laws and is the
property of GIGABYTE.
Changes to the specifications and features in this manual may be made by
GIGABYTE without prior notice.
No part of this manual may be reproduced, copied, translated,
transmitted, or published in any form or by any means without GIGABYTE’s
prior written permission.
• In order to assist in the use of this monitor, carefully read the User
Guide
• For more information, check on our website at:
https://www.gigabyte.com
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other countries.
2022 – 05
Rev. A00

SAFETY PRECAUTIONS
Safety Precautions
Read through the following Safety Precautions before using the
monitor.
• Only use the accessories that are provided with the monitor or that
which are recommended by the manufacturer.
• Keep the plastic packaging bag for the product in a place that cannot
be reached by children.
• Before connecting the monitor to the power outlet, make sure that
the voltage rating of the power cable is compatible with the power
specification in the country where you are located.
• The power cord plug must be connected to a properly wired and
grounded power outlet.
• Do not touch the plug with wet hands, otherwise easily cause electric
shock.
• Place the monitor in a stable and well-ventilated place.
• Do not place the monitor near any heat sources such as electric
radiators or direct sunlight.
• The holes or openings on the monitor are for ventilation. Do not
cover or block the ventilation holes with any objects.
• Do not use the monitor near water, drinks, or all types of liquids.
Failure to do so may result in electric shock or damage to the
monitor.
• Make sure to unplug the monitor from the power outlet before
cleaning.
• As the screen surface is easy to be scratched, avoid touching
the surface with any hard or sharp object.
• Use a soft lint-free cloth instead of a tissue to wipe the screen. You
may use a glass cleaner to clean the monitor if required.
However, never spray the cleaner directly onto the screen.
• Disconnect the power cable if the monitor is not being used for a
long period of time.
• Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions
The product may fall, causing serious personal injury or death. To
prevent injury, this product must be securely attached to the floor/wall in
accordance with the installation instructions.
Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
• ALWAYS use stands or installation methods recommended by the
manufacturer of the product set.
• ALWAYS use furniture that can safely support the product.
• ALWAYS ensure the product is not overhanging the edge of the
supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture
to reach the product or its controls.
• ALWAYS route cords and cables connected to your product so they
cannot be tripped over, pulled or grabbed.
• NEVER place a product in an unstable location.
• NEVER place the product on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the product to
a suitable support.
• NEVER place the product on cloth or other materials that may be
located between the product and supporting furniture.
• NEVER place items that might tempt children to climb, such as toys
and remote controls, on the top of the product or furniture on which
the product is placed.
• If the existing product is going to be retained and relocated, the
same considerations as above should be applied.
• To prevent personal injury or damage to the product caused by
tipping over due to earthquakes or other shocks, make sure to install
the product in a stable location and take measures to prevent falling.

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Contents
SAFETY PRECAUTIONS ...........................................3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Stability Hazard Precautions. . . . . . . . . . . . . . . . . . . . . . . . . .4
INTRODUCTION .................................................6
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
GETTING STARTED ..............................................11
Installing the Monitor Base . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting the Viewing Angle . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing a Wall-Mount Bracket (Optional) . . . . . . . . . . . . . . . 14
Making Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
USING THE DEVICE ..............................................16
Turning the Power On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . 16
User Comfort Recommendations . . . . . . . . . . . . . . . . . . . . . .17
Selecting the Input Source . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OPERATIONS ...................................................18
Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure the Device Settings. . . . . . . . . . . . . . . . . . . . . . . .27
APPENDICES ...................................................37
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Supported Timing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Basic Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
GIGABYTE Service Information . . . . . . . . . . . . . . . . . . . . . . . 41
SAFETY INFORMATION ..........................................43
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

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INTRODUCTION
Unpacking
1. Open the upper cover of the packaging box. Then observe the
unpacking label attached on the inner cover.
2. Making sure the box is in the correct orientation, carefully lay the box
on the stable surface.
UP
3. Remove the transparent wrapper securing the EPS foams. Then
remove the items from the upper EPS foam.

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4. Remove the upper EPS foam. Then you can remove the monitor from
the lower EPS foam.

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aming Monitor User Guide
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Package Contents
The following items come with your packaging box. If any of them is
missing, please contact your local dealer.
Monitor Monitor Base Power Cable
HDMI Cable USB Cable DP Cable
Multilingual
Installation
Guide
M27U
Warranty Card
Quick Start Guide Warranty Card
Note: Please keep the packaging box and packing materials for future
transportation of the monitor.

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Product Overview
Front view
1
1Power LED

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Rear view
3
1 2
7
5 6 8 94
1 Control button 6USB Type-C port
2 KVM button 7Headphone jack
3 AC Power in 8USB upstream port
4 HDMI ports (x2) 9USB 3.2 ports (x3)
5 DisplayPort
Note:
The HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of
HDMI Licensing LLC.

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GETTING STARTED
Installing the Monitor Base
1. Place the monitor on the lower EPS foam, with the screen facing
down.
2. Align the monitor base with the standoff underneath the stand. Then
attach the base onto the stand.
3. Lift the screw ring and turn it clockwise to secure the monitor base in
place.

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4. Lift the monitor to an upright position and place it on a table.
5. Remove the small block of EPS foam located in between the rear of
the screen and the stand. Then remove the safety plate from its slot.
Note: By removing the safety plate, you can now adjust the screen to the
desired height.

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Adjusting the Viewing Angle
Note: Hold the monitor base so that the screen does not topple when you
make the adjustment.
Adjusting the Tilt Angle
Tilt the screen forward or backward to the desired viewing angle (-5˚ to
20˚).
-5°
20°
Adjusting the Screen Height
Lower or raise the screen to the desired height (0 to 130mm).
130 mm

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Installing a Wall-Mount Bracket (Optional)
Use only a 100 x 100 mm VESA compatible wall mount kit.
1. Place the monitor on the lower EPS foam, with the screen facing
down.
2. Push the release button upwards to disengage the stand from the
monitor.
Then remove the stand.
3. Attach the mounting bracket to the mounting holes at the rear of the
monitor. Then use the screws to secure the bracket in place.
100 mm
100 mm
Note: To mount the monitor on the wall, refer to the installation guide
that is included in the wall-mount bracket kit. VESA mounting screw size:
M4 x 20mm minimum.

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Making Connections
52 43 6 7
1
1 Power cable 5Headphone cable
2 HDMI cable 6USB (A-Male to B-Male) cable
3 DisplayPort cable 7USB cable
4USB Type-C cable

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USING THE DEVICE
Turning the Power On/Off
Power On
1. Connect one end of the power cable to the AC IN jack at the rear of the
monitor.
2. Connect other end of the the power cable to a power outlet.
3. Press the Control button to turn on the monitor. The Power LED will
light in white, indicating the monitor is ready to use.
Note: If no signal, the monitor will show No Signal notification for a while.
Then, the monitor will go to power saving mode and the Power LED lights
white and starts blinking with a period of one second.
Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off
the monitor by moving the Control button down ( ). Refer to page 19.

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User Comfort Recommendations
The monitor adopts Flicker-Free technology which clears the eye visible
monitor flicker and prevents users from suffering eye strain and fatigue.
The following are some tips for comfortable viewing of your monitor:
• Optimal viewing distances for monitors range from approximately 510
mm to 760 mm (20”to 30”).
• A general guideline is to position the monitor such that the top
of the screen is at or slightly below your eye-height when you are
comfortably seated.
• Use adequate lighting for the type of work you are performing.
• Take regular and frequent breaks (at least for 10 minutes) every half-
hour.
• Be sure to periodically look away from your monitor screen and focus
on a far object for at least 20 seconds during the breaks.
• Eye exercise can help reduce eye strain. Repeat these exercises
frequently: (1) look up and down (2) slowly roll your eye (3) move your
eyes diagonally.
Selecting the Input Source
1. Move the Control button right ( )
to enter the Input menu.
2. Move the Control button up/down
( ) to select the desired input
source. Then press the Control
button to confirm.
Input
HDMI 1
HDMI2
DisplayPort
Select Exit
Type-C

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OPERATIONS
Quick Menu
Hot Key
By default, the Control button has been assigned with the specific
function.
Note: To change the preset hot key function, refer to the“Quick Switch”
section on page 34.
To access the hot key function, do the following:
• Move the Control button up ( ) to enter the Black Equalizer menu.
Move the Control button up/down
( ) to adjust Black Equalizer the
setting and press the Control button
to confirm.
Adjust Exit
Black Equalizer
50

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• Move the Control button down ( ) to enter the Picture Mode
menu.
Move the Control button up/down
( ) to select the desired option
and press the Control button to
confirm.
Exit
Picture Mode
Standard
FPS
RTS/RPG
Movie
Reader
sRGB
Select
• Move the Control button left ( ) to enter the Volume menu.
Move the Control button up/down
( ) o adjust the headphone
volume level and press the Control
button to confirm.
Adjust Exit
Volume
70
• Move the Control button left ( ) to enter the the Input menu.
Refer to the“Selecting the Input Source”section.
Note: To close the menu, move the Control button left ( ).

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Function Key Guide
Press the Control button to display the Main menu.
EXIT
SETTING
POWER OFF
GAME ASSISTMULTI TASK
Game Assist
Settings
KVM
(Multi Task)
Exit
Then use the Control button to select the desired function and configure
the related settings.
KVM
When the Main menu appears on the screen, move the Control button
left ( ) to enter the KVM menu.
Select Exit
KVM Switch
KVM Wizard
KVM ON
KVM Reset
KVM
CONTROL 1
HDMI 1
STATUS
CONTROL 2
Type-C
• KVM Switch: Switch the input source that has been assigned to USB-B
or Type-C connection in the KVM Wizard settings.
When there are several input signals connected to the device, a
message box will appear on the screen once the system detected USB
Type-C input signal.