Gilbarco MDE-2360 Quick guide

tHlbarc0”
INSTALLATION
AND SERVICE
INSTRUCTIONS
MDE-2360
G-SITEm Form/Slip Printer
MDE-2360 989.2 Printed in U.S.A

FCC WARNING
This equipment generates, uses, and can radiate radio frequency energy. Equipment not installed according
to manufacturer’s instructions may interfere with radio communications. This equipment has been tested and
complies with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These
rules provide reasonable protection against such interference in a commercial environment. However, the
operation of this equipment in a residential area is likely to cause radio interference. The user is required to
correct this interference at his/her own expense.
COMPUTER PROGRAMS
All Gilbarco computer programs (including software on diskettes and within memory chips) are copyrighted by,
and shall remain the property of, Gilbarco Inc. Such computer programs may also contain trade secret infor-
mation. The duplication, disclosure, modification, or unauthorized use of computer programs is strictly prohib-
ited, unless otherwise licensed by Gilbarco.
This document is subject to change without notice.
0 1989 Gilbarco Inc.
All Rights Resewed
Some text and illustrations have been reproduced with the wriiten permission of DH Print.

SAFETY SUMMARY. ....................................................................................................................... ii
INTRODUCTION
Overview ........................................................................................................................................... 1
Purpose ............................................................................................................................................. 1
Related Documents ...................... ..................................................................................................... 1
Abbreviations.. .................................................................................................................................. .I
Hardware .......................................................................................................................................... .I
INSTALLATION
Site Criteria ....................................................................................................................................... 2
Getting Started .................................................................................................................................. 2
Physical Placement ........................................................................................................................... 2
SERVICE
Exploded View ................................................................................................................................. .3
Getting Started .................................................................................................................................. .
Form/Slip Printer Communication .................................................................................................... .7
Setting Up The Form/Slip Printer ..................................................................................................... .8
Preventive Maintenance.. ................................................................................................................. .9
Troubleshooting ............................................................................................................................... .12
Adjustments.. ..................................................................................................................................... 16
Replacements ................................................................................................................................... 20
Recommended Spare Parts ............................................................................................................. .31
Giilbarco MDE-2360 GSITEm Fcmn/SZipPrinter 0 1989 Gilbarm Inc. 09/21/89

Signal Words and Safety Symbols
This is a standard alert symbol. When you see this symbol,
along with the following signal words in Gilbarco manuals,
be alert to the potential for personal injury.
The hazard or unsafe practice willresult in
WARNING
The hazard or unsafe practice could result in
severe injury or death.
n ! DANGER
The hazard or unsafe practice could result in
minor Injury.
You are working in a dangerous environment. Fuels are highly flammable and explosive. Ob-
serve all safety precautions. Failure to do so will result in Injury or DEATH.
Wear eye protection. Use emergency power cutoff. No people In area. Clean up spills. No smoking.
No open flames. Collect fuel In approved No power tools. No vehicles in area. Use safety barricades.
containers.
Explosive Electricity Flammable
Read instructions for this and all related equipment. Do not allow untrained or unauthorized
persons to service equipment. Call a Gilbarco Authorized Service Contractor if you need help.
MDE-2360 GSITP Form/Slip Printer 0 1989 Gilbarw, Inc. 09/21/89

Overview
The Form/Slip Printer is an optional G-SITETMsystem peripheral. It validates credit card charge forms,
vouchers or cashier checks. The printer communicates directly with the TCRTM-15 console via a serial
RS232C interface.
Purpose
This manual provides information to install and maintain the Form/Slip Printer. It also provides
instructions to replace and adjust printer components.
Related Documents
MDE-2398 G-SITE Installation Manual
MDE-2399 G-SITE Service Manual
MDE-(Customer Specific) G-SITE Cashier/Operator Manual
Abbreviations
BPS - Bits Per Second
VAC - Volts Alternating Current
VDC - Volts Direct Current
VOM - Volt-ohm Meter
Hz - Hertz
Hardware
Form/Slip Printer DHPrint Model 4110 JournalNalidator Printer
Model Number T16886
Physical Dimensions
Weight 15 Ibs. (6.8 kg)
Height 7.5 inches (19.1 cm)
Width 8.25 inches (21.Ocm)
Depth 16.0 inches (40.6 cm)
Mechanical Characteristics
Duty cycle 120 characters per second, medium stroke printhead
Printhead gap .023” credit card form/slips
Printhead DHPrint 7 wire, in-line ballistic
Mechanism DHPrint 411 stepper motor driven dot matrix serial impact type
Power Requirements
Voltages 115VAC +l 0%, 60 Hz Single Phase
Power 200 Watts maximum
Fuse 2.0 AMP slow blow 230 VAC fuse
Environment
Temperature 32” to 122” Fahrenheit (O”to 50” Centigrade)
Storage -40” to 149’ Fahrenheit (-40” to 65” Centigrade)
Humidity 95% non-condensing
C5ilbmco MDE-2360 G.SITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Site Criteria
installation of the Form/Slip Printer must be in accordance with the National Electrical Code NFPA 70, and
the Automotive and Marine Service Station Code NFPA 30A.
The site must be equipped with electrical service which will allow compliance with all installation require-
ments of a complete Fueling System. No other equipment wiring should share the conduit with this unit.
Install the Form/Slip Printer in an enclosed weather-protected structure. Make sure the installation site
meets environment specifications on previous page.
Getting Started
1. Check parts against parts list to make sure all parts were shipped.
2. Check installation site to be sure it meets site criteria.
3. Have all necessary materials on hand.
4. Check G-SITETMForm/Slip Printer for any possible shipment damage. Shipment damage is not
covered under Gilbarco’s warranty policy. Report any shipment damage to the carrier.
5. Check bottom panel of printer for model identification number.
6. Place unit in shipping carton to prevent exposure to elements and store indoors until ready for
installation.
Failure to turn printer power off
may cause serious injury or death.
I
Physical Placement
1. Be sure to turn off power.
1
2. Place the printer where it is not subjected to extreme temperature, direct sunlight, or liquid
spills.
3. install printer at least eighteen inches above the floor.
4. Install printer at least four inches from the wall to connect cables and open J-Cover (See
Figure 7).
The receptacle providing power to the unit must be a properly installed isolated ground receptacle
(Hubbell #iG 5261 or equivalent). This type receptacle is easily identified by its bright orange
color and triangle embossed into the face of the outlet. The green grounding screw must be
attached to the grounding conductor.
5. Plug in the printer’s power cord. Do not share a conduit with wiring for any device which draws
high amperage (compressor, freezer, etc.) or a device which is a source of RFI (TV, microwave,
intercom, two-way radio, etc.). Do not turn power on at the printer.
MDE-2360 G-SITE? Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89 @Wcmm

Getting Started
Before you install, adjust or replace components of the G-SITFX Form/Slip Printer, you need to be
familiar with inserting form/slip, performing self-test and installing the ribbon cartridge.
Ribbon Cartridge Installation
Failure to unplug power cord
may cause serious injury or
death.
1. Turn off printer power.
2. Remove slide cover by sliding cover approximately l-1/4” toward front of printer. Carefully, lift
cover off printer case (See figure 7).
Figure 1
On/Off Power
Cover
Form/Slip insertion
Slot \
4110 Panel
Giilkmm MDE-2360 G-SILT? Form ISlip Printer Q 1989 Gii’barwInc. 09/21/89

Exploded View
Figure 2
@h.
n__..-- 8 ‘\
Ribbon Advance
mature
Document
El)dcnLi?!?Ar h RightHand1
Pressure Rollem’
\ ,
Ribbon Guide
Printhead/ Y/c%
MDE-2360 GSITEm Fown /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Ribbon Cartridge installation (continued)
3. Center printhead by turning large gear towardback of printer (See Figure 2).
5. Insert ribbon over center tab of ribbon guide (See Figure 2). Slide ribbon in front of printhead
and behind both outside tabs on ribbon guide.
6. Snap cartridge into position by pressing both ends.
7. Turn ribbon advance on ribbon cartridge to take up slack.
8. Replace slide cover.
Form/Slip insertion
1. Slide form/slip into slot starting on left-hand side of unit. Slide form/slip with a 45 degree
downward and inward sweeping motion. Slide until form/slip touches the right-hand edge stop
(See figure 3).
2. The document clamp clamps the form/slip when the form/slip is against the bottom stop and
covers the sensor. The printer prints on the form/slip.
3. Slide form/slip out of slot when printing is complete.
Figure 3
~ilbam MDE-2360 G-SITEm Form /Slip Printer 0 1989 Gilburw Inc. 09/21/89

Self-Test
NOTICE!
Always insert form/slip before turning on printer
power. Failure to use form/slip while turning on
power can cause printhead damage.
insert a form/slip into the form/slip insertion slot and turn power switch to ON (See Figure 7).
Note: This is called the Self-Test.
The printer revision (version) number and DIP (Dual lnline Package) switch settings are printed on the
form/slip (See Figure 4). To set DIP switches, see Setting Up The Form/Slip Printer.
Figure 4: SAMPLE OF SELF-TEST
line 7 REV 2.5 MK 115 (varies for each version)
line2 MEMORY STATUS q OK
line 3 SW :
line 4 123 : BAUD RATE =’ 2400
line 5 45 : LiNES/iNCH = 8
line 6 6 : AUTO LF = ON
line 7 7: 40/46 COL q 40
line 8 6 : POLARITY
line 9 RTS = -12v
line 70 DIPSW 1 2 3 4 5 6 7 8
line 77 oc c cc 0 co
Line 1: Rev - software revision number, MK 115 - Gilbarco Use Only (varies for each version)
Line 2: Memory Status - indicates successful completion of the RAM (Random Access Memory)
and ROM (Read Only Memory) memory diagnostics
Lines 3 - 9: show the DIP switch settings and functions
Lines 10 - 11: DIPSW (Dual lnline Package Switches) - indicates which DIP switches are closed and
which are open .
closed - C open - 0
MDE-2360 GSITEW Form /Slip Printer 0 1989 Gilbarw Inc. 09121189 Giilbarco