Glen Dimplex Blaze B400 User manual

Contemporary Styled Wood Heaters
OPERATING INSTRUCTIONS
PORTRAIT WOOD HEATER

BLAZE B400
Glen Dimplex Australia proudly supports the
activities of Landcare Australia through its
membership of the AHHA.
VERSION 1.0

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TABLE OF CONTENTS
USER INSTRUCTIONS
1. Introduction .......................... 2
1.1. Air Controls...................... 2
1.2. Door Handle..................... 2
1.3. Wood Storage Compartment. . . . . . . 2
1.4. Fan ............................ 3
2. Using Appliance for the First Time ........ 3
3. Recommended Fuels .................. 3
4. Lighting the Fire ....................... 3
5. Running the Appliance................. 4
5.1. Maximum Heat Output ............ 4
5.2. Low Heat Output ................. 4
5.3. Reload with More Wood ........... 4
6. Burning Tips .......................... 4
6.1. Fuel Quality ..................... 4
6.2. Flue Draught..................... 5
7. Ash Removal ......................... 5
8. Flue/Chimney Fire ..................... 5
9. Cleaning Paintwork and Glass ........... 5
10. Cleaning the Flue ..................... 6
11. Troubleshooting Tips ................... 6
11.1. Glass in Door Blackening........... 6
11.2. Trouble Starting the Fire............ 6
11.3. Door Latch Misalignment .......... 6
11.4. Burning Too Quickly ............... 6
MAINTENANCE AND SERVICING
1. Replacement of Fire Bricks .............. 7
2. ReplacementofBafePlate ............ 7
3. Removing the Door.................... 8
4. Adjusting the Door Hinge ............... 8
5. Adjusting the Door Latch ............... 9
6. Fitting a New Door Seal ................ 9
7. Fitting New Door Glass ................. 10
8. Change Fan Controller Frequency ....... 10
8.1. Remote Control Receiver .......... 10
8.2. Remote Control .................. 10
9. Fan Replacement ..................... 11
10. Receiver Replacement................. 11
11. Replacement Spare Parts List............ 12
12. Warranty ............................ 12

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User Instructions
1. INTRODUCTION
Before use of this appliance please read these
instructions fully.
WARNING: ANY MODIFICATION OF THE APPLIANCE
THAT HAS NOT BEEN APPROVED IN WRITING BY THE
TESTING AUTHORITY IS CONSIDERED AS BREACHING
AS/NZS 4013.
WARNING: DO NOT USE FLAMMABLE LIQUIDS OR
AEROSOLS TO START OR REKINDLE THE FIRE.
WARNING: DO NOT USE FLAMMABLE LIQUIDS OR
AEROSOLS IN THE VICINITY OF THIS APPLIANCE
WHEN IT IS OPERATING.
WARNING: DO NOT STORE FUEL WITHIN HEATER
INSTALLATION CLEARANCES.
WARNING: WHEN OPERATING THIS APPLIANCE AS
AN OPEN FIRE USE A FIRE SCREEN.
WARNING: OPEN AIR CONTROL BEFORE OPENING
DOOR.
WARNING: DO NOT BURN WOOD THAT IS PAINTED;
OR IS COATED WITH PLASTIC; OR HAS BEEN TREATED
WITH ANY CHEMICAL.
CAUTION: THIS APPLIANCE SHOULD NOT BE
OPERATED WITH CRACKED GLASS.
CAUTION: THIS APPLIANCE SHOULD BE MAINTAINED
AND OPERATED AT ALL TIMES IN ACCORDANCE
WITH THESE INSTRUCTIONS.
Theapplianceoruesystemshouldnotbe
modiedinanywaywithoutthewrittenapproval
of the manufacturer.
Extraction fans or rangehoods must not be placed
in the same room or space, as this can cause
appliance to emit smoke into the room.
1.1. AIR CONTROLS
The Blaze B400 wood heater features a single air
control system. It is designed to introduce oxygen
intothebaseofthere,controllingtherateof
combustion of the wood. In addition, oxygen is
drawnintotheupperreboxwherecombustionof
the gases occurs.
The air control is operated by sliding the stainless
steel handle located on the top right side of the
heater. Pulled all the way out offers maximum
burn rate, while pushed all the way in offers
minimum burn rate.
Secondaryairholesintherearoftherebox
provide additional oxygen for a more complete
combustion of the gases released from the
burning wood.
1.2. DOOR HANDLE
Warning: the door handle may get hot if
appliance has been left in high burn setting
for an extended period of time. Please use the
provided pair of heat resistant gloves if the handle
becomes hot.
1.3. WOOD STORAGE COMPARTMENT
Warning: the Blaze B400 features a storage area
forasmallamountofrewood.Donotoverload
this compartment - ensure that there is at least a
5mm gap to the ceiling of the unit.

3
1.4. FAN
The fan can be used to spread heat around the
room quicker, as well as distribute heat into other
rooms. It does not have to be on if not required.
Plug the lead from the rear of the heater into a
power-point. If desired, the power lead can be
rerouted to exit from the opposite side of the unit.
A remote control supplied with the heater is used
to turn the fan on and determine the chosen
speed.
If the radio frequency used by the remote control
interferes with other frequencies in the home
such as wireless internet or child monitors refer
to “8. Change Fan Controller Frequency” in the
Maintenance & Servicing section for details on
changing the frequency.
2. USING APPLIANCE FOR THE FIRST
TIME
Therstfewtimestheapplianceislit,itwillgiveoff
some odorous fumes. This is caused by the paint
curing.
Do not touch the paint work while it is curing
otherwise it can leave a permanent mark on the
appliance.
Once the paint has cured it will not re-occur.
Keep the room well ventilated until these fumes
have cleared.
3. RECOMMENDED FUELS
Burn only seasoned hardwood timber with a
moisture content of less than 20%. Newly cut
wood should be allowed to dry/season for 12 to
18 months before use.
Wood should be stored in an environment
protected from the weather to minimise any
potential moisture content.
For best results, wood should not exceed 270mm
in length and 150mm in diameter. Any larger, and
the appliance will not operate at its optimum. It is
better to burn several smaller pieces of wood than
one large single piece.
Poor quality timber:
●Causeslowcombustionefciency
●Produces poor emissions (smoky)
●Results in additional buildup of creosote
(soot)intheuewhichwillthenrequire
regularcleaningandmayresultinauere.
Do not burn painted, impregnated/treated wood,
manufactured board products or pallet wood.
4. LIGHTING THE FIRE
1. Placerelightersorpaperanddrykindling
woodinthebaseoftherebox.
2. Lightthepaperorrelighters.
3. Open the air control located on the top
right of the unit by pulling tab outwards.
4. If necessary, leave the door slightly open as
thereestablishesandtheglasswarmsto
avoid the build-up of condensation.
5. Add larger pieces of wood. Too many logs
maysmotherthere.
6. Close the door.
Do not leave re unattended while the door is
open.

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5. RUNNING THE APPLIANCE
5.1. MAXIMUM HEAT OUTPUT
Afterestablishingthereandloadingitwithlarger
pieces of wood, leave it running with the air slide
fully open (pulled all the way out).
This setting will generate maximum heat output.
Running the appliance with the door open will not
produce maximum heating in the room, as it will
draw a lot of already warmed air out of the room.
Donotoverloadreboxwithfuel.
Note that this setting is not the most energy
efcientassomeheatislostuptheueinsteadof
being transferred into the room. However, once
thereisestablished,particulateemissionswillbe
very low in this setting.
Tofurthermaximiseheatoutput,oncetherebox
is hot, turn the fan on to the high speed setting to
spread the heat around the room.
5.2. LOW HEAT OUTPUT
The heat output of the appliance can be
reduced by closing the air slide which will restrict
theoxygensuppliedtothereandslowdownthe
rate at which the wood burns.
Thissettingprovidesthebestenergyefciency
as the wood burns for longer. However, if not
operated correctly it may worsen emissions.
Priortoclosingtheairslide,ensurethatthereis
burning briskly. This may require opening the air
slide fully for 5-10mins before shutting down.
For the optimum between clean burning and
gettingthebestinefciency,fromthefullyclosed
position, open the air slide 4-5mm.
The air slide can be adjusted to any position
depending on desired heat output versus burn
time.
Fan may be turned to low speed setting or off if
theheaterisputtingoutsufcientheatwithoutthe
fan on.
5.3. RELOAD WITH MORE WOOD
1. Open air slide before opening door.
2. Rake / break up any existing coals.
3. Load the wood with the length oriented
front to back.
4. Better results will be achieved by loading
several smaller pieces of wood rather than
one large piece.
5. Close door with air slide fully open, and
leave for a minimum of 10 minutes to allow
the fresh wood to catch.
6. After 10 or more minutes, the air slide can
be adjusted to the desired heat output
setting.
6. BURNING TIPS
6.1. FUEL QUALITY
Use wood with a moisture content of less than
20%. Logs should not feel moist or damp, or have
moss and fungal growths.
Symptoms related to wet wood:
●Difcultystartingandkeepingareburning
well.
●Smokeandonlysmallames.
●Dirtyglassand/orrebricks.
●Rapidcreosotebuild-upintheue/chimney.
●Low heat output.
●Short burn times, and blue/grey smoke from
theue/chimneyoutlet.
Run appliance at high heat output for a short
period each day to avoid large build-up of tars
andcreosotewithintheapplianceandue.

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6.2. FLUE DRAUGHT
Theuehastwomainfunctions:
1. To safely remove smoke, gases and fumes
from the appliance.
2. Toprovideasufcientamountofdraught
(suction)intheappliancetoensurethere
keeps burning.
Draughtiscausedbytherisinghotairintheue
whentherehasbeenlit.
Theposition,heightandsizeoftheuecanaffect
theperformanceoftheuedraught.Referto
installationguidefordetailsonueinstallation.
Factorsaffectingtheuedraughtinclude:
●Insufcientueheight
●Trees or other buildings nearby causing
turbulence
●High and gusty winds
●Outside temperature and weather
conditions
●Blockedue
Foradviceonthecorrectionofpersistentue
problems consult your supplier/installer.
7. ASH REMOVAL
Depending on the type of wood burnt and
frequency, the ashes will need removing every 2
to 6 weeks.
Retaining a minimum of 10mm of ash helps
protectthebaseoftherebox,andcanmakeit
easiertostarttherenexttime.
Excess ashes should be removed when necessary,
placed in a non-combustible container with a
tightlyttinglidandmovedoutdoorsimmediately
to a location clear of combustible materials.
8. FLUE/CHIMNEY FIRE
Ifaue/chimneyreoccurs:
●Shutairslidecontrolfullytosmotherthere
●Donotusetheapplianceafterauere
until an accredited installer has assessed the
cause and any resultant damage.
9. CLEANING PAINTWORK AND GLASS
The appliance, when cool, can be cleaned with a
damp cloth.
Over the years, the black paint will fade and can
be touched up with Stove Bright metallic black
paint.
To clean the glass, we recommend using a
household window cleaner or general purpose
cleaner with a soft cloth. Do not use abrasive
cleaner or scourer pads.

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10. CLEANING THE FLUE
Checkinsideofuepriortoeachseasonforany
build-up of creosote (wood tar). To do this:
1. Firstremovethebafe(referto“2.
ReplacementofBafePlate” under
Maintenance & Servicing section).
2. Using a small mirror and torch hold the mirror
onananglebelowtheuewiththetorch
shining at it and look for black creosote
build-up.Aneblackpowderylayeris
normal, but if built up layers of creosote can
beseen,thentheueneedscleaning.
3. Retthebafeifnocleaningisrequired.
Tocleantheue:
1. Auecleaningbrushcanbepurchased
from most wood heater retail outlets or
large hardware stores.
2. The objective is to pull the brush down
throughtheue.
3. Withthebaferemoved,tiearopetoone
end of the brush, and drop the rope from
the top (outside on top of the roof) down
theue.
4. Grabtheendoftheropeinsidetherebox
and pull the brush through.
5. Checktheinsideoftheuewiththemirror
and torch. Repeat if necessary.
6. Once clean, remove any excess creosote
fromthereboxandreplacethebafe.
Checkueintegritybycheckingthatthe900mm
uesectionshavenotseparatedatthejoins.
Alternatively,getauecleaningservicetodothe
job for you (it’s a dirty job).
11. TROUBLESHOOTING TIPS
11.1. GLASS IN DOOR BLACKENING
This can have several possible causes:
●Burning unseasoned wood — if the wood is
too wet, it will cause the glass to blacken.
●Appliance operated at low temperature —
after an overnight burn where the air slide
control has been fully closed, the glass may
haveblackened.Whenthereisre-stoked
and burning on the high heat setting, the
blackened glass should self-clean.
●Problemswiththeue—insufcientue
draught can cause the glass to blacken.
Iftheueistooshort,notproperly
insulated, or in a position that results in a
downdraught,thentherewillbeinsufcient
uedraught.Contacttheinstallershould
this happen.
11.2. TROUBLE STARTING THE FIRE
Ifallashhasbeenremovedfromtherebox,it
canupsetthesupplyofairtothebaseofthere.
Whencleaningouttherebox,retainingsomeash
canmakeiteasiertostarttherenexttime.
11.3. DOOR LATCH MISALIGNMENT
Over time the door may drop slightly, which can
result in the door latch not operating smoothly. In
the event that this happens, refer to “4. Adjusting
the Door Hinge”
11.4. BURNING TOO QUICKLY
Ifyoundthattheheaterisburningthroughwood
too quickly, see below:
1. Latch needs adjustment (refer to “5. Adjusting
the Door Latch”)
2. Door seal needs replacing (refer to”6. Fitting a
New Door Seal”)
3.Bafeneedsreplacing(referto“2.
ReplacementofBafePlate”)

7
Maintenance and Servicing
1. REPLACEMENT OF FIRE BRICKS
Thepurposeoftherebricksintheappliance
is to increase thermal mass and to guarantee
thelongevityofthesteelrebox.Overtimethe
rebricksmaybecomecrackedandcrumble
away. If so, they should be replaced.
Toreplacetherebricks:
1. Move any ash away from the bricks.
2. Remove the brick retainers and the bricks.
3. Replacewithnewbricks,andretthe
retainers which hold the bricks in place.
2. REPLACEMENT OF BAFFLE PLATE
The25mmthickvermiculitebafehelpstoretain
heatinthereboxbylengtheningthepathofthe
amessothattheydonotgostraightuptheue.
Overtime,thebafemaybegintodeterioratea
little due to the excessive heat. This will not affect
thewaythereburns.
Eventuallythebafemaywearout(5+years)and
ifsowillneedreplacement.Toreplacethebafe:
1. Removethefrontbaferetainer.
2. Shiftthebafetotherightoftheheater,
liftingthebafeupontherightside.
3. Withtherightsideofthebaferaisedabove
therightbaferail,angletheleftsideofthe
bafedownwardstocleartheleftbaferail.
4. Removebafefromheater.Ensurerear
retainerisinstalledonnewbafe.Repeat
steps1to3inreversetoinstallnewbafe.
FRONT
BAFFLE
RETAINER
REAR
BAFFLE
RETAINER
BAFFLE
BAFFLE
RAILS

8
3. REMOVING THE DOOR
To remove the door:
1. Open the door all the way.
2. Lift the door up and over the top end of the
vertical hinge rod.
3. Lower the door and slide off the bottom end
of the hinge rod.
4. ADJUSTING THE DOOR HINGE
Over time the screws securing the door hinge
plate to the heater may loosen resulting in the
door dropping, i.e. visually appears on slight
angle and no longer perfectly horizontal. This can
result in poor latch feel, a loose door seal and
unnecessary amounts of oxygen entering the
reboxandwoodburningtooquickly.
Toxthisandrepositionthedoor:
1. With the supplied 5mm hex key, loosen the
three screws on the hinge plate.
2. With the door 90% closed, slowly lift the
bottom right corner of the door until the
door is horizontal.
3. Keeping the door in that position relative to
the hinge, open it and tighten the screws
untilrm.
4. Close the door to 90% again and make any
naladjustmentsupordownbytappingthe
door on the right hand side until it appears
parallel relative to the top and bottom
surfaces of the heater.
5. Open door again and tighten screws fully.

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5. ADJUSTING THE DOOR LATCH
Over time, the door seal can become
compressed, resulting in a less than adequate
seal between the door and the front edge of the
rebox.Forexample,ifthewoodburnsunusually
fast even with the air slide shut, it may mean that
there is an air leak around the door.
In this situation, the door seal does not necessarily
need replacing — adjustment of the door latch
can tighten the seal.
To adjust the door latch:
1. Using the supplied 5mm hex key, loosen the
M8 barrel nut.
2. Using an adjustable wrench, loosen the M8
hexnutholdingthelatchtotherebox.
3. Slide the latch inwards 1-2mm and retighten
the M8 hex nut.
4. Close the door and test the tightness of
the latch. If too tight or not tight enough,
readjust until adequate latching pressure is
achieved.
5. TightenM8barrelnutwhennished.
If the door is still not latching adequately –
replace the door seal.
LATCH BOLT
LATCH NUT
LATCH BUSHING
10MM OD LATCH BUSHING
12.5MM OD BARREL NUT
6. FITTING A NEW DOOR SEAL
This task may be easier with the door removed
fromtheheaterandlaidatonaworkbench.
1. Remove any old seal from the door.
2. Clean out the groove in the door that the
sealwasbeddedinusingaat-endscrew
driver or equivalent.
3. Run a thin bead of clear roof and gutter
silicone along the groove.
4. Starting at one end, press the new door seal
into the groove on the door.
5. Retthedoorifithasbeenremoved.
APPLY SILICONE

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7. FITTING NEW DOOR GLASS
This task may be easier with the door removed
fromtheheaterandlaidatonawork-bench.
To replace the door glass:
1. Remove the six M8 button head screws and
twelve washers securing the glass retainer to
the door with the supplied 5mm hex key.
2. Gently lift the glass retainer up and out,
taking careful note that the glass may still
be held in the retainer and could fall out.
GLASS RETAINER
GLAS
S
3. Flip the retainer over, remove the old glass.
4. The new door glass panel should have been
supplied with a length of adhesive glass
seal. Peel back the backing on the tape,
and run it along the edges of the glass
panel, folding it equally over each side so
as to create a padded border around the
edge of the glass.
5. Fit the new glass into the glass retainer,
relocate the retainer so that all six threads
can be seen through the holes, before
fastening the six screws.
8. CHANGE FAN CONTROLLER
FREQUENCY
The frequency used by the fan remote control
can be changed if interferences are experienced
in the home.
Unplug the power lead before proceeding.
8.1. REMOTE CONTROL RECEIVER
The remote control receiver has four small
switches on the side, as seen in the photo below.
Change the switch setting to something different
than current setting. Remember this switch setting
as it will need to be replicated on the remote.
To access the remote control receiver:
Using the supplied 4mm hex key - remove the
receiver box that is held in place with two button
head screws in the rear of the wood box.
8.2. REMOTE CONTROL
Remove the battery cover and batteries. With
a small screwdriver or equivalent, change the
switch setting to be the same as that on the
remote control receiver.
Replace the batteries and cover, plug in the
power lead and test the fan with the different
frequency setting. If interferences are still
experienced, repeat the steps with another switch
settingconguration.

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9. FAN REPLACEMENT
Over the life of the heater, the fan may fail or
becomelessefcient.Intheeventthatthefan
fails, it will need to be replaced.
Unplug the power lead before proceeding.
To replace the fan:
1. Using the 8mm hex key supplied with the
replacement fan – remove the M12 button
head screw holding the fan in place.
2. Slide the fan assembly outwards from the
rear of the heater. When out, unplug the
cable to disconnect the fan.
3. Connect replacement fan cable. Slide the
new fan assembly in from the rear of the
heater, guiding the cables into the centre.
4. Secure fan with M12 screw from step 1.
10. RECEIVER REPLACEMENT
Over the life of the heater, the fan receiver may
fail. If this occurs, it will need to be replaced.
Unplug the power lead before proceeding.
To replace the fan receiver:
1. Using the supplied 4mm hex key - remove
the two M6 button head screws holding the
receiver box in place.
2. Unplug the two plugs to the receiver.
3. Undo the two M6 hex nuts holding the
receiver plate to the receiver box.
4. Reinstall the new receiver by repeating
steps 1-3 in reverse.

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11. REPLACEMENT SPARE PARTS LIST
PART DETAIL
Fire Bricks 4 @ 270 x 207 x 25mm
2 @ 270 x 100 x 25mm
Brick Retainers 3 X stainless brick retainer
straight, 2 X corner
BafePlateKit
365mm x 278mm x 25mm
vermiculite, matching
front and rear retainers
Door Seal 1720mm x 16mm round
Glass Seal 1690mm x 19mm x 3mm
atadhesivebacked
Door Glass 405mm x 439.5mm x 5mm
Robax
Latch Bolt
(refer page 9) M8 x 35mm coach
Latch Bushing
(refer page 9)
10mm OD x 12mm
stainless
12.5mm OD x 26.5mm
stainless
Barrel Nut
(refer page 9) M8 x 15mm
Latch Nut
(refer page 9) M8 x 6.5mm hex
Door Handle M8 threaded
Door Handle
Hook 4mm plate
Door Handle
Nut M8 prevailing torque
Door Handle
Washer M8 spring
Log Guard 332mm x 60mm x 5mm
Fan 3 speed
Fan Remote
Receiver 3 speed
Fan Remote
Control 3 speed
12. WARRANTY
Glen Dimplex Australia Pty. Ltd. warrants this
stove to be able to operate under normal use
and service and within 10 years from the date of
the original purchase on the terms herein shall
repair or replace without cost to the original
customer any part thereof which shall be returned
to our factory, transportation charges prepaid
and which our inspection shows would prevent
operation.
Thiswarrantydoesnotapplytorebricks,brick
retainer,bafe,doorseal,glass,nordiscolouration
ofthesurfaceortarnishingofchromettingsallof
which require normal service to maintain them.
Under the terms of this warranty, Glen Dimplex
Australia Pty. Ltd. assumes no responsibility for the
labour costs involved in removing or replacing the
stove. Nor shall Glen Dimplex Australia Pty. Ltd.
be liable for any injury, loss, or damage (direct,
indirect or consequential) arising out of the use
or inability to use the product, or its removal and
replacement. All other stove warranties, expressed
or implied are excluded to the extent possible to
law. Any claims against Glen Dimplex Australia
Pty. Ltd. must be brought within Australian
Jurisdiction.
Electric fans and any remote sender or transmitter
are warranted against failure to operate for a
period of 1 (one) year from original purchase
date.
The Retailer does not have the authority to alter
this warranty

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Glen Dimplex Australia Pty Ltd
8 Lakeview Drive,
Scoresby Victoria 3179
Australia
T: 1300 556 816 | F: 1800 058 900
General&SalesEnquiries:[email protected]
Technical Service: [email protected]
www.glendimplex.com.au