Globalinx HT502 User manual

GLOBALINX®HT502 Dual FXS Port Analog
Telephone Adaptor Users Manual
© Copyright 2008 GLOBALINX®. All rights reserved.
No part of this document may be copied or reproduced in any form or by any means without the prior written consent of GLOBALINX®.
GLOBALINX®makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability, quality, or tness for any particular purpose. The information
in this document is subject to change without notice. GLOBALINX®reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes.
Trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective owners.
GLDTAUM-12/16/08

Table of Contents
1 Welcome ................................................................................................. 1
Safety Compliances ................................................................................................. 1
Warranty .................................................................................................................... 2
2 Connect Your HT502 ............................................................................... 3
Equipment Packaging ............................................................................................. 3
Connecting theHT502 ............................................................................................ 4
3 Product Overview .................................................................................. 6
Software features Overview ................................................................................. 6
Hardware Specifications ........................................................................................ 8
4 Basic Operations .................................................................................... 9
Placing a phone call ................................................................................................ 9
Placing extension or number ..................................... 9
Call Hold ...................................................................................................................... 8
Call Waiting ................................................................................................................. 9
3-Way Conferencing ................................................................................................ 10
FAX Support ............................................................................................................... 10
5 Call Features ........................................................................................... 11
Managing firmware and configuration file downloading ......................... 11

Table of Contents
Table 1 Table of Figures .......................................................................... 4
Figure 1: Connecting the HT502 ......................................................................... 4
Figure 2: HT502 Connecting Diagram ............................................................... 5
Table 2 Table of Tables ............................................................................ 5
Table 1: Definations of the HT502 Connections ............................................ 5
Table 2: Definations of the HT502 LEDs ............................................................ 5
Table 3: HT502 Technical Specifications ........................................................... 7
Table 4: HT502 IVR Menu Definations ............................................................... 8
Table 5: HT502 Call Features ................................................................................. 11

HT502 User’s Manual 1
1Welcome
Thank you for purchasing the GLOBALINX® HT502, the affordable, feature rich
Digital Telephone Adaptor (DTA). The GLOBALINX® HT502 features the rich audio
quality, a broad range of voice codecs, and functionality including two (2) FXS
ports each with independent SIP accounts.
This manual will help you learn how to operate and manage your GLOBALINX®
HT502 Digital Telephone Adaptor and make the best use of its many upgraded
features including simple and quick installation and 3-way conferencing.
This HT502 is very easy to manage and configure, and is specifically designed
to be an easy to use and affordable VoIP solution for both the residential user
and the teleworker.
GLOBALINX®HT502 DTA
Safety Compliances
The HT502 DTA complies with FCC/CE and various safety standards. The HT502
power adaptor is compliant with UL standard. Only use the universal power
adapter provided with the HT502 package. The manufacturer’s warranty does
not cover damages to the phone caused by unsupported power adaptors.

HT502 User’s Manual 2
Warranty
GLOBALINX® warrants to the original purchaser of this product that it shall be
free of defects resulting from workmanship or components for a period of one
(1) year from the date of sale. Defects covered by this Limited Warranty shall be
corrected either by repair or, at GLOBALINX’s discretion, by replacement. In the
event of replacement, the replacement unit will be warranted for the remainder
of the original one (1) year period or thirty (30) days, whichever is longer. There
are no other oral or written warranties expressed or implied, including but not
limited to those of merchant ability or fitness for a particular purpose.
This Limited Warranty is nontransferable and does not apply if the product
has been damaged by negligence, accident, abuse, misuse, modification,
misapplication, shipment, or service by someone other than GLOBALINX®.
Transportation and/or shipping charges to GLOBALINX® are not covered by this
Limited Warranty. To be eligible for warranty service, the purchaser must have
previously spoken with GLOBALINX® Technical Support. Once GLOBALINX®
Technical Support has determined that the unit should be replaced, a RMA
number will be issued to the purchaser. The defective product must be sent to
and received by GLOBALINX® within fourteen (14) months of the date of sale
and be accompanied with account number and phone number. GLOBALINX®
does not warrant that this product will meet your requirements; it is your sole
responsibility to determine the suitability of this product for your purposes.
GLOBALINX® does not warrant the compatibility of this product with your
computer or related peripherals, software. GLOBALINX’s sole obligation and
liability under this warranty is limited to the repair or replacement of a defective
product. GLOBALINX® shall not in any event be liable to the purchaser or any
third party for any incidental or consequential damages or liability in the tort
relating to this product or resulting from its use or possession.
This document is subject to change without notice. The latest electronic version
of this user manual is available for download at: http://www.globalinx.com
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or
print, for any purpose is not permitted without the express written permission of GLOBALINX® Inc.

HT502 User’s Manual 3
GLOBALINX®HT502 DTA
2Connect Your HT502
Equipment Packaging
The HT502 DTA package contains:
• One HT502 Main Case
• One Universal Power Adaptor
• One Ethernet Cable
• One HT502 Vertical Stand
HT 502
Ethernet Cable
Universal Power Adaptor
Vertical Stand

HT502 User’s Manual 4
Connecting the HT502
The HT502 is designed for easy configuration and installation. Follow these
quick steps to start using your GLOBALINX®service.
1. Connect a standard touch-tone analog telephone to the HT502 port.
2. Insert a standard RJ11 telephone cable into the PHONE 1 port and connect
the other end of the telephone cable to the analog telephone.
3. Insert the Ethernet cable into the WAN port of HT502 and connect
the other end of the Ethernet cable to an uplink port (a router or
a modem, etc.)
4. Connect a PC to the LAN port of HT502 if it is being used as a router.
5. Insert the power adapter into the HT502 and connect it to a wall outlet.
The HT502 Digital Telephone Adaptor is an all-in-one VoIP integrated device
designed to be a total solution for GLOBALINX®services. All GLOBALINX®
calling features are available using a regular analog telephone.
Back ViewFront View
{
Display LED
(green)
RJ-45 Ports
(10/100 Mbps)
Reset Power Supply
(12V)
RJ-11 FXS
Ports (Phone)
The HT502 has 2 (RJ-11) FXS ports. Both FXS ports can have separate SIP accounts.
This is a key feature of HT502 as it supports simultaneous calls on both FXS ports.
Figure 1: Connecting the HT502

HT502 User’s Manual 5
GLOBALINX®HT502 DTA
Figure 2: HT502 Connection Diagram
TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS
POWER CABLE Power adapter connection
WAN Port (RJ-45) Connect to the internal LAN network or router.
LAN Port (RJ-45) Connect the LAN port with an Ethernet cable to your PC.
RESET Factory Reset button. Press for 7 seconds to reset factory
default settings.
PHONE1 (RJ-11) FXS port to be connected to analog phones / fax machines.
PHONE2 (RJ-11) FXS port to be connected to analog phones / fax machines.
There are five (5) LED buttons that help you manage the status of your GLOBALINX® HT502.
TABLE 2: DEFINITIONS OF THE HT502 LEDS
POWER LED Indicates Power. Remains ON when power is connected
WAN LED Indicates LAN (or WAN) port activity
LAN LED Indicates PC (or LAN) port activity
PHONE1 / PHONE2 LED Indicate status of the respective FXS Ports-PHONE1 / PHONE2
on the back panel
Busy – ON (Solid Green)
Available – OFF
Slow blinking LEDs indicates voicemail for that port.
NOTE: All LEDs display green when ON. Slow blinking of WAN and LAN LED together indicate
the product in firmware upgrading or provision state.

HT502 User’s Manual 6
The HT502 is a full feature voice and fax-over-IP device that offers a high-level of
integration including dual 10M/100Mbps Ethernet ports with integrated router,
NAT, DHCP server, dual port FXS telephone gateway, market-leading sound
quality, rich functionalities, and a compact and lightweight design.
Software Features Overview
• 2 FXS ports
• Two RJ-45 ports
• 2 GLOBALINX®accounts & profiles
• Voice Codecs:
G711(a/µ, Annex I & II), G723.1A, G726 (ADPCM with 16/24/32/40
bit rates), G729 A/B/E, iLBC
• Echo Cancellation
• Voice Activation Detection (VAD), Comfort Noise Generation (CNG),
and Packet Loss Concealment (PLC)
• Supports PSTN/PBX analog telephone sets
3Product Overiew

HT502 User’s Manual 7
GLOBALINX®HT502 DTA
TABLE 3: HT502 TECHNICAL SPECIFICATIONS
Telephone Interfaces 2 FXS ports, 2 SIP accounts
Network Interface Two (2) 10M/100 Mbps, RJ-45
LED Indicators Power, WAN, LAN, PHONE1 and PHONE2
Reset Button Factory Reset button
Voice over Packet Capabilities Voice Activity Detection (VAD) with CNG (comfort noise
generation) and PLC (packet loss concealment), Dynamic Jitter
Buffer, Modem detection & auto-switch to G.711, Packetized
Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol),
G.168 compliant Echo Cancellation, LEC (line echo cancellation)
with NLP, Asymmetric RTP stream
Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and
decoder, G.723.1A, G.726(ADPCM), G.729A/B/E, iLBC, G.726
provides proprietary VAD, CNG, and signal power estimation,
Voice Play Out unit (reordering, fixed and adaptive jitter buffer,
clock synchronization), AGC (automatic gain control), Status
output, Decoder controlling via voice packet header
DHCP Server/Client Yes, NAT Router or Switched Mode
Telnet Server Yes
Fax over IP Compatible Yes
QoS Diffserve, TOS, 802.1 P/Q VLAN tagging
IP Transport RTP/RTCP
DTMF Method Flexible DTMF transmission method, user interface of In-audio,
RFC2833, and/or SIP Info
IP Signaling SIP (RFC 3261)
Provisioning TFTP, HTTP, HTTPS
Control TLS/SIPS , SIP over TCP/TLS
Management Syslog support, HTTPS and telnet, remote management using
Web browser, Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer
3 QoS (Tos, DiffSery, MPLS), Auto/manual provisioning system
Dial Plan Yes
UPnP Yes
Power Output: 12VDC / Input: 100–240 VAC/50-60 Hz
Environmental Operational: 32o–104oF or 0o–40oC
Storage: 10o–130o F / Humidity: 10–90% Non-condensing
Dimensions (H x W x D) 115mm (L) x 75mm (W) x 27mm (H)
Short and long haul REN3: Up to150 ft on 24 AWG line
Call Handling Features Caller ID display or block, Call waiting caller ID, Call
waiting/flash, Call transfer, hold, forward, mute, 3-way confer-
encing, message waiting, Do-Not-Disturb (DND), call-return service
Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Polarity Reversal / Wink Yes
EMC EN55022/EN55024 and FCC part15 Class B
Safety UL

HT502 User’s Manual 8
Hardware Specification
The table below lists the hardware specification of HT502.
TABLE 4: HT502 HARDWARE SPECIFICATION
LAN Interface 2 x RJ45 10/100Mbps (integrated router)
LED 5 LEDs (GREEN)
Universal Switching Input: 100-240V AC, 50/60Hz, 0.5A Max
Power Adaptor Output: 12V DC, 1.25A
UL certified
Dimension 115mm (L) x 75mm (W) x 27mm (H)
Weight 94 g (0.21lbs)
Temperature 32~104°F / 0~40°C
Humidity 10% - 90% (non-condensing)
Compliance

GLOBALINX®HT502 DTA
HT502 User’s Manual 9
4Basic Operation
Placing a Phone Call
Phone or Extension Numbers
1. Dial the number directly and wait for 4 seconds
or
2. Dial the number directly and press #
Call Hold
Place a call on hold by pressing the “flash” button on the analog phone (if the
phone has that button). Press the “flash” button again to release the previously
held Caller and resume conversation. If no “flash” button is available, use “hook
flash” (toggle on-off hook quickly). You may drop a call using hook flash.
Call Waiting
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting
feature is enabled. Toggle between incoming call and current call by pressing
the “flash” button. First call is placed on hold. Press the“flash” button to toggle
between two active calls.

HT502 User’s Manual 10
3-Way Conferencing
The HT502 supports Bellcore style 3-way Conference.
Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A(HT502) wants to
bring third Caller C into conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model
phones) to get a dial tone.
2. A dials C’s number then # (or wait for 4 seconds).
3. If C answers the call, then A presses FLASH to bring B, C in the conference.
4. If C does not answer the call, A can press FLASH back to talk to B.
5. If A presses FLASH during conference, C will be dropped out.
6. If A hangs up, the conference will be terminated for all three parties
when configuration “Transfer on Conference Hangup” is set to“No”.
If the configuration is set to “Yes”, A will transfer B to C so that B and
C can continue the conversation.
Fax Support
The GLOBALINX® HT502 is compatible with Fax over IP.

GLOBALINX®HT502 DTA
Feature Key Description
Call Return *69 Place a call to the number from which last called you
Call Forward *72 <number> Forward all calls to the <number> entered after 72
*73 Cancel forwarding of all calls
76 #<number> Forward all busy or unanswered calls to the
<number> entered after 76#
77# Cancel forwarding of all busy or unanswered calls
78#Cancel forwarding No Answer - On
79#Cancel forwarding No Answer - Off
70#Call forwarding OOS - On
71# Call forwarding OOS - Off
*63 <number> Selective call Forwarding - On
*83 Selective call Forwarding - Off
Caller ID *60 Call Block - On
*80 Call Block - Off
*61 Set priority call (Set distinctive ring)
*67 Block caller ID for outbound calls
*77 Don’t accept calls from anonymous callers (no Caller ID)
*87 Accept calls from anonymous callers (no Caller ID)
*88 Privacy Guard - Block calls that do not present Caller ID.
Allows caller to record name.
Caller Trace *57 Traces last incoming call
Do Not Disturb *04 Turn on Do Not Disturb (calls go directly to voice mail)
Call Waiting *70 Disable Call Waiting on all calls (for a fax or modem line)
*70 <number> Disable Call Waiting only for this call to <number>
(for a single fax or modem call)
*71 <number> Enable Call Waiting only for this call to <number>
Speed Dial 74# Lets you pre-program 7 numbers to call by using numbers
below.
1# - 7# Lets you call the 7 pre-programmed numbers in your phone
Redial *07 Redial your last dialed call
Transfer *08 Transfer your current call to another number or extension
Voice Mail *09 Transfer incoming call direct to voice mail
DID Feature
718-408-1362 Remote call forwarding
718-408-1363 Remote Phone
CALL FEATURES
The HT502 supports all the traditional and advanced telephony features.
TABLE 6: HT502 CALL FEATURES
HT502 User’s Manual 11