Globalstar SmartOne C User manual

9100-0410-01 R2.4
9100-0410-01 R2.4
SMARTONE™C USER MANUAL

9100-0410-01 R2.4
This guide is based on the production version of the Globalstar SmartOne C™. Software changes may have
occurred after this printing.
Globalstar reserves the right to make changes in technical and product specifications without prior notice.
Globalstar Inc.
1351 Holiday Square Blvd.
Covington, LA 70433
Copyright© 2021 Globalstar®Incorporated.
All rights reserved.
Globalstar®is a registered trademark of Globalstar Incorporated.
All other trademarks and registered trademarks are properties of their respective owners.
Printed in the United States of America

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TABLE OF CONTENTS
SMARTONE C BASICS ............................................................................................................... 1
OVERVIEW .........................................................................................................................................................1
MODES OF OPERATION ......................................................................................................................................1
STANDARD MESSAGING .....................................................................................................................................1
REDUCED MESSAGING.......................................................................................................................................2
THEFT ALERT.....................................................................................................................................................2
INPUTS .............................................................................................................................................................3
SERIAL COMMANDS...........................................................................................................................................3
SATELLITE COMMUNICATIONS ...........................................................................................................................4
GLOBALSTAR SATELLITE NETWORK ...................................................................................................................5
GETTING STARTED ................................................................................................................... 6
THE SMARTONE DEVICE.....................................................................................................................................6
TURNING ON AND OFF.......................................................................................................................................6
MOUNTING ........................................................................................................................................................6
PROGRAMMING OVERVIEW ................................................................................................................................7
INPUTS .............................................................................................................................................................7
INSTALLATION OF CONFIGURATION SOFTWARE ..................................................................................................7
INSTALLATION OF WINDOWS USB DRIVER ..........................................................................................................7
CONNECTING DEVICES.......................................................................................................................................7
SMARTONE CONFIGURATION SOFTWARE OVERVIEW ................................................................. 8
USER DATA ENTRY PANE....................................................................................................................................9
STATUS PANE ....................................................................................................................................................9
ELECTRONIC SERIAL NUMBER (ESN) STATUS DISPLAY TABLE ............................................................................9
LIST ESN(S) BUTTON .......................................................................................................................................10
VIEW SUMMARY BUTTON.................................................................................................................................10
PROGRAM BUTTON ..........................................................................................................................................10
MENU BAR ......................................................................................................................................................11
FILE MENU ......................................................................................................................................................11
TOOLS MENU...................................................................................................................................................13
HELP MENU ....................................................................................................................................................16
USER DATA ENTRY PANE ........................................................................................................ 17
GETTING STARTED TAB ....................................................................................................................................17
STANDARD MESSAGING ...................................................................................................................................17
STANDARD MESSAGING MODE - WITH MOTION ................................................................................................18
SMARTONE SOLAR ONLY – SPEED AND HEADING .............................................................................................18
REDUCED MESSAGING MODE ..........................................................................................................................18
THEFT ALERT MODE ........................................................................................................................................19
STANDARD MESSAGING - WITHOUT MOTION........................................................................... 20
LOCATION MESSAGES TAB ...............................................................................................................................20
TIME(S) OF DAY MESSAGING ............................................................................................................................21
INPUT SETTINGS TABS ....................................................................................................................................22
TYPE OF INPUT................................................................................................................................................23
OPTIONS TAB...................................................................................................................................................23

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STANDARD MESSAGING MODE - WITH MOTION....................................................................... 24
MOTION SETTINGS TAB....................................................................................................................................24
LOCATION MESSAGES TAB ...............................................................................................................................25
TIME(S) OF DAY MESSAGING ............................................................................................................................26
INPUT SETTING TABS ......................................................................................................................................27
STATUS CHANGED MESSAGE............................................................................................................................27
UNDESIRED STATE MESSAGE...........................................................................................................................28
ACCUMULATE/COUNT MESSAGE.......................................................................................................................28
TYPE OF INPUT................................................................................................................................................29
OPTIONS TAB...................................................................................................................................................30
REDUCED MESSAGING MODE................................................................................................. 31
CHANGE LOCATION TAB ...................................................................................................................................31
INPUT SETTINGS TABS ....................................................................................................................................33
STATUS CHANGED MESSAGE............................................................................................................................33
UNDESIRED STATE MESSAGE...........................................................................................................................34
ACCUMULATE/COUNT MESSAGE.......................................................................................................................34
TYPE OF INPUT................................................................................................................................................35
OPTIONS TAB...................................................................................................................................................36
THEFT ALERT MODE............................................................................................................... 37
CHANGE LOCATION TAB ...................................................................................................................................37
INPUT SETTINGS TAB ......................................................................................................................................39
STATUS CHANGED MESSAGE............................................................................................................................39
UNDESIRED STATE MESSAGE...........................................................................................................................40
ACCUMULATE/COUNT MESSAGE.......................................................................................................................40
TYPE OF INPUT................................................................................................................................................41
OPTIONS TAB...................................................................................................................................................42
CONTINUOUS GPS MODE ....................................................................................................... 43
CHANGE LOCATION TAB ...................................................................................................................................43
ENABLING CONTINUOUS GPS MODE ................................................................................................................43
MESSAGES............................................................................................................................. 46
GLOBAL MESSAGE TYPE ..................................................................................................................................46
TYPE 0 MESSAGE CLASS..................................................................................................................................46
LOCATION MESSAGE ........................................................................................................................................47
DEVICE TURNED ON MESSAGE.........................................................................................................................47
CHANGE OF LOCATION AREA ALERT MESSAGE .................................................................................................48
INPUT STATUS CHANGED MESSAGE .................................................................................................................48
UNDESIRED INPUT STATE MESSAGE ................................................................................................................49
RE-CENTER MESSAGE......................................................................................................................................49
TYPE 1 MESSAGE CLASS ........................................................................................................ 50
TRUNCATED MESSAGE TYPE – SINGLE PACKET ................................................................................................50
TRUNCATED MESSAGE TYPE – MULTIPLE PACKET VERSION..............................................................................51
TYPE 2 MESSAGE CLASS ........................................................................................................ 52
RAW MESSAGE TYPE – SINGLE PACKET VERSION .............................................................................................52
RAW MESSAGE TYPE – MULTIPLE PACKET VERSION .........................................................................................52
TYPE 3 MESSAGE CLASS..................................................................................................................................53

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DIAGNOSTIC MESSAGE ....................................................................................................................................53
REPLACE BATTERY MESSAGE...........................................................................................................................53
CONTACT SERVICE PROVIDER MESSAGE ..........................................................................................................54
ACCUMULATE/COUNT MESSAGE.......................................................................................................................54
MESSAGING PRIORITY............................................................................................................ 55
PRIORITIZATION OF PERIODIC STANDARD MESSAGE REPORT RATES ................................................................55
MESSAGE PRIORITIES......................................................................................................................................55
SERIAL COMMANDS ............................................................................................................... 56
SERIAL PACKET FORMAT (COMMANDS AND RESPONSES) .................................................................................56
SERIAL PACKET FIELDS ...................................................................................................................................56
CRC ALGORITHM..............................................................................................................................................57
SERIAL PACKET TYPES ....................................................................................................................................57
SEND TRUNCATED MESSAGE (SERIAL MESSAGE TYPE 0X26) ...........................................................................58
SEND RAW MESSAGE (SERIAL MESSAGE TYPE 0X27) .......................................................................................59
THE HANDSHAKE LINE ....................................................................................................................................60
CONNECTING SERIAL DEVICES TO THE SMARTONE ................................................................ 61
APPENDIX A - GLOSSARY OF TERMS ....................................................................................... 62
APPENDIX B - TECHNICAL SUPPORT....................................................................................... 65
APPENDIX C - RF RADIATION EXPOSURE STATEMENT ............................................................. 66
APPENDIX D - REGULATORY NOTICES..................................................................................... 67
FCC/IC NOTICES...............................................................................................................................................67
CAN ICES-3(A)/NMB-3(A) ..................................................................................................................................67
AVIS DE LA FCC/IC............................................................................................................................................67
CAN ICES-3(A)/NMB-3(A)1 ................................................................................................................................67
CE NOTICES.....................................................................................................................................................68
APPENDIX E – GENERAL WARNINGS ....................................................................................... 69
APPENDIX F – SPECIFICATIONS & STANDARDS ....................................................................... 70
APPENDIX G – LATITUDE/LONGITUDE DECODING .................................................................... 71
APPENDIX H – STANDARD MESSAGE DECODING ..................................................................... 72
APPENDIX I - DIAGNOSTIC MESSAGE DECODING..................................................................... 73
APPENDIX J - ACCUMULATE/COUNT MESSAGE DECODING....................................................... 74
APPENDIX K - EXTERNAL INPUT CABLES ................................................................................ 75
APPENDIX L – BATTERY LIFE ESTIMATE .................................................................................. 76

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SMARTONE C BASICS
OVERVIEW
The SmartOne C is designed to track the positions of trailers, cargo
containers, heavy construction equipment, generators, boats/barges and
any other mobile assets. The SmartOne C also has 2 dry contact inputs, to
manage run time of engines and/or other alarm inputs, and one serial port for
passive and smart sensors.
The SmartOne C processes GPS satellite signals to obtain its position in terms
of longitude and latitude and transmits this information over Globalstar’s
Satellite Network. In addition to position information, the SmartOne C
transmits other message types that include battery status, input alarm status
and diagnostic information. The SmartOne C is configured using a computer
and USB configuration cable to communicate these messages at certain
times and/or under certain conditions.
NOTE: Unless specifically called out otherwise, SmartOne in this manual refers to a
SmartOne C unit. Also, Globalstar is only responsible for ensuring that the SmartOne C meets the
published manufacturing specifications described herein.
MODES OF OPERATION
The SmartOne can be configured to operate in three different Modes:
• Standard Messaging Mode
• Reduced Messaging Mode
• Theft Alert Mode
STANDARD MESSAGING
In Standard Messaging Mode, the SmartOne reports its position based on the choices programmed during the
configuration process. Location messages can be programmed to be sent at a constant interval or at specific Times
of Day. Up to 12 different Time(s) of Day (TOD) may be utilized, but there must be at least 35 minutes between
each chosen TOD.
With Motion: Standard Messaging Mode can also be configured to utilize the SmartOne’s internal motion sensor. If
enabled, the SmartOne will transmit its position at independently configured regular time intervals when the device
is In Motion.
• Example of Message Interval: The SmartOne is configured to report once every 24 hours when not In Motion and
every 2 hours when In Motion. When the SmartOne meets the programmed criteria to be In Motion, Normal Location
messages will be sent every 2 hours until it meets the programmed criteria to be At Rest. (See the Motion Settings
Tab section for selecting In Motion criteria.)
• Example of Message-Time(s) of Day: The SmartOne is configured with a message time of day of 9:00am, a second
message time of day of 12:00 noon, a third message time of day of 8:00pm and once per hour when In Motion.
The SmartOne would transmit Normal Location messages at the configured times every day when At Rest. When
the SmartOne meets the programmed criteria to be In Motion, it will transmit its location message every hour until it
meets the programmed criteria to be At Rest.

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• Usage Example: A Company is required to report the GPS locations of their hazardous chemical containers twice a
day. Based on this requirement the Company has 2 options:
○Interval Messaging - Set a message interval of every 12 hours; the 12-hour internal begins when the device is
powered up.
○Time(s) of Day Messaging – Set two Times of Day that best fit with the workday (e.g., 7:00 am and 6:00 pm or
12:00 noon and 12:00 midnight).
REDUCED MESSAGING
Reduced Messaging Mode extends the battery life associated with transmitting messages over Globalstar’s satellite
network by sending messages at a minimal message interval when the asset is in a defined area and transmits at a higher
message interval when the asset is changing locations. These message intervals are set as part of the configuration
process based on the concept that repeated reporting information of the same location, when an asset has not moved
from its defined area, is redundant and doesn’t provide additional usable information about its current location.
By comparing current and prior position information, the SmartOne determines if its location is changing. The definable area
in which the device should remain in Reduced Messaging Mode is a square called the Change of Location Area. When the
SmartOne goes outside of the square, its location is considered to be changing or relocating.
Usage Example: A fleet operator owns 1,000 trailers. When the trailer(s) are sitting at a depot they want a location
message once a day. They also want a message notification within 1 hour when a trailer has left a depot. Lastly, they
want a location message every 3 hours when a trailer is moving between depots. Based on this requirement, the fleet
operator will need to set the Change of Location Area (size of the depots where the trailers will visit), the message
interval while the trailers are inside the Change of Location Area (1 per day), the interval at which the SmartOne will
check its location while in a State of Vibration and inside the Change of Location Area (1 per hour), and the In Motion
message interval while the trailers are in transit between depots (every 3 hours).
THEFT ALERT
When the SmartOne is configured to operate in the Theft Alert Mode, it differentiates between authorized and
unauthorized movement of an asset. While the power to the SmartOne is turned off, all movement of the asset is
considered authorized. When power is turned on, the SmartOne obtains a position from GPS satellites. The position is
used to set the center of the defined Change of Location Area in Theft Alert Mode. While in the Change of Location Area,
the SmartOne obtains position fixes at an interval set during configuration. As long as the SmartOne remains within the
Change of Location Area all movement is considered to be authorized.
Once the SmartOne’s position is outside of the Change of Location Area, it alerts the SmartOne to an unauthorized
movement and immediately sends a location message (Change of Location Alert Message). The SmartOne continues to
send location messages at a message interval set during the configuration process until the power is turned off or the
battery is dead.
Usage Example: A construction company is working on a job site for 1 year and wants to ensure that their generators
and other heavy equipment on site aren’t stolen. The company wants to check the location of their equipment 12 times
a day, every 2 hours, to confirm the asset hasn’t been stolen, but only wants a transmitted location message once per
day. Based on this requirement, the construction company will need to set the Change of Location Area (size of the job
site), the message interval while inside the Change of Location Area (1 per day), the interval at which the SmartOne will
check its location while in a State of Vibration and within the Change of Location Area (every 2 hours) and the message
interval if the asset is outside the Change of Location Area.

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INPUTS
The SmartOne has a multi-functional user interface that provides ground, two dry contact inputs, power and soft-power
down, and serial communication lines.
The SmartOne allows sending Input Status Changed Messages for both Input 1 and Input 2. The Inputs must be asserted
for at least 5 seconds in order to be acknowledged.
Usage Example: A construction company needs to document, per their contract, when they begin their work day and
when they end their work day. Based on this requirement, the SmartOne would be connected to the ignition switch and
configured to send a transmission with location when the input changes state.
The SmartOne also allows the user to define the Message Interval while the Inputs are in an Undesired State, either
Opened or Closed.
Usage Example: A company has remote containers at job sites and would like to know if a door is ajar. If a door is left ajar
the company would like a notification every 2 hours. Based on this requirement, the SmartOne would be connected to an
open door sensor with the Undesired Input State Message enabled and set as Opened with a Message Interval of 2 hours.
NOTE: By default, the SmartOne uses a 5 minute "hysteresis" window to prevent sending false alarms. This means that only
one status change message can be sent during any 5 minute time window. Any subsequent status changes will be detected
but not reported. Multiple status changes during any 5 minute window will result in the transmission of incorrect trigger bits.
Refer to the section for Input Status Changed Message. The Hysteresis may be changed to 0 minutes using the Configuration
Software Program; refer to the Tools Menu Section for details.
The SmartOne has the ability to send an Accumulate/Count Message at a regular configurable interval and/or based on
configurable multiples of accumulated hours and/or number of counted events or hours of vibration.
Usage Example 1: A construction company needs weekly engine run times for their heavy equipment to manage their
maintenance scheduling. Based on this requirement, the company would schedule a weekly Accumulate/Count Message.
Usage Example 2: A construction company wants to ensure that no equipment is ever operated beyond 400 hours
without maintenance. Based on this requirement, the company would schedule an Accumulate/Count Message for
every 400 hours of use.
The SmartOne has the ability to send both Status Change and Undesired State messages based on vibration.
SERIAL COMMANDS
The SmartOne uses the multi-functional user interface for unit configuration as well as interface to remote passive and
smart sensors. Two commands are provided in the unit interface to support smart sensors. External sensors or instru-
ments, that can format and communicate with the SmartOne, can send user data through the SmartOne by using these
two commands.
The SmartOne connects to smart sensors via the SmartOne External Input Cable (see Appendix K – External Input Cable)

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SATELLITE COMMUNICATIONS
The SmartOne communicates with both the GPS satellite network and the Globalstar Satellite Network. All GPS locations
are pulled from the GPS network and all transmissions are sent via the Globalstar Satellite Network.
The SmartOne has the unique ability to check its GPS coordinates at a programmable rate while it is inside of the Change
of Location Area without actually sending a message over the Globalstar Satellite Network.
For a Location Message, the SmartOne will wake up at a scheduled interval or time of day and begin to acquire a GPS fix.
Once it receives its GPS fix, the SmartOne will transmit its location to the Globalstar Satellite Network.

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GLOBALSTAR SATELLITE NETWORK
The network is a Low Earth Orbit (LEO) satellite constellation with
the satellites constantly orbiting the earth and completing their
respective orbit in less than 2 hours. Because of this, the SmartOne
will be in contact with at least one of the satellites during each
scheduled transmission. In LEO communication networks, the
satellites are constantly changing their positions in the sky relative
to the transmitter on earth. This minimized the shading effects seen
in geostationary satellite systems where the mobile device must be
pointed toward a specific direction in the sky. Geostationary satellites
also orbit at a much higher altitude and move along the equator.
Messages are transmitted from the SmartOne via the Globalstar
Satellite Network using an uplink-only connection (one-way data transmission) and received by a Globalstar Ground
Station. The messages are then sent via an HTTP or FTP server to the Internet and received by the VAR or end
customer’s back office application and converted into actionable data.
The SmartOne will send each message 3 times to ensure that the message has been received by the Globalstar
Satellite Constellation. Once Globalstar receives the message, any remaining duplicate messages are ignored and
discarded (VAR or end user account is only charged for 1 transmission).