Gogoro 2 Series User manual
Gogoro 2 Smartscooter®
Owner Manual
Copyright© 2020 Gogoro Taiwan Limited All rights reserved. Any portion of this user manual shall not be forwarded,
reproduced or copied in any form unless a prior written consent is received from Gogoro Taiwan Limited.
Manufacturer: Gogoro Taiwan Limited
Address: 33, Dinghu Rd., Guishan Dist., Taoyuan City, Taiwan 33378
Series (Model): Gogoro 2 Utlity, Gogoro 2 Plus Utlity, Gogoro 2 Plus, Gogoro S2, Gogoro S2 ABS, Gogoro 2 Deluxe
iQ Version： 5.1
Contents
1.Before You Hit the Road 3
Safety Notice 3
Names and Functions of the Vehicle 4
Figure 1-1: Left View 4
Figure 1-2: Top View 4
Figure 1-3: Left Handle Switches 5
Figure 1-4: Right Handle Switches 6
Figure 1-5: Dashboard Information 7
Figure 1-6: Dashboard Icon Name 8
Table 1-1: Information about dashboard icon 8
2.Locking, Unlocking, Power On and Opening Trunk 10
Models with iQ System® Smart Key Card 10
Figure 2-1: iQ System® Smart Keycard 10
Unlocking and Turning On System Power 11
Figure 2-2: Unlock and Lock 11
Locking 11
Opening the Luggage Compartment 12
Front storage compartment (for certain models only) 13
Hibernation Mode 13
Models with mechanical key 13
Figure 2-3: Mechanical Key Central Lock 13
Unlocking and Turning On System Power 13
Turning Off System Power 14
Opening the Luggage Compartment 14
3. Moving and Stopping 15
Startup and Takeoff 15
Stopping 15
Regenerative Braking 16
Figure 3-1: Regenerative braking button 16
Reversing 18
Figure 3-2: Reverse button 18
Motor Shut-off and Locking Scooter 18
Smart Mode 19
Super Boost Mode 19
Low Energy Mode 20
Figure 3-3: Dashboard display in Pre-Crawl Home Mode 20
Figure 3-4: Dashboard display in Crawl Home Mode 21
Over / under Temperature Warning 21
Fall Down Protection 22
4. Battery exchange 23
1
GoStation® 23
Figure 4-1: Exterior of GoStation® 23
Replacing Gogoro Network™ Smart Batteries 24
Figure 4-2: Please keep the space 30 cm in front of GoStation® clear 24
5. Smartphone Application and Personalisation 27
Downloading and Installing the Gogoro® App 27
Pairing Your Phone with Smartscooter® 27
Introduction to Gogoro® App 28
Figure 5-1: The Gogoro® App interface (The actual content might be different
due to model or version changes) 28
6. Maintenance 31
Check the Following Before Your Ride 31
Daily Cleaning and Maintenance 31
Regular Service and Maintenance 32
Maintenance schedule 33
2
1.Before You Hit the Road
Welcome joining Gogoro! We will guide you through the Smartscooter® basic functions and
operation, let’s have wonderful riding experience safely! Please read this manual carefully
before you hit the road and meet all the following requirements:
●Owns category A1 driving license or valid license for L3e-A1 motorcycle.
●Basic riding skill. Proper condition for both physically and mentally.
●Fully understand how to operate Smartscooter®.
●Fully understand the information in the owner’s manual, including but not limited to
relevant instructions, precautions, and warnings.
We wish you a safe and enjoyable riding experience!
Safety Notice
Make the most of the superior performance of the Smartscooter® by following appropriate
handling and riding procedures. To protect yourself and others on the roads, please follow
the instructions listed below:
●Abstain from riding if you are under the influence of drugs or alcohol, or not in a
good physical or mental condition.
●Observe traffic rules. Pay attention to road and traffic conditions to avoid dangerous
situations proactively.
●Always wear protective gear that meets the legal requirements, such as a helmet,
and other protective gear such as gloves and boots when necessary.
●Perform basic inspections before every ride, such as headlights, brakes, tire tread
and tire pressure, as well as other potentially loose parts. Return to the Gogoro
designated service center if maintenance or repairs are necessary.
●Make sure the motor is off and locked before inspections and maintenance.
●Road surfaces such as level crossing, expansion joints of bridges, manhole covers,
gutter covers or paint road signs could be extremely slippery when wet. Please pass
them with low speed and keep Smartscooter® vertical to the road. Operate the
brake lever smoothly when slowing down.
●“Smart Mode” ON is recommended when riding on wet roads. Meanwhile, operate
the throttle and brake lever smoothly.
3
This manual highlights important information with the following symbols:
Note: descriptions that need additional attention.
Warning: extra care must be taken to avoid personal injuries or vehicle damages.
Gogoro designated service center features: items which can only be adjusted,
activated or deactivated by the service staff.
Names and Functions of the Vehicle
Figure 1-1: Left View
Figure 1-2: Top View
4
Figure 1-3: Left Handle Switches
High/low beam switch:
●Press to switch the headlight from low beam to high beam.
Passing light switch:
●Press to activate passing light, release to turn off.
Left/Right turn signal switch:
●Press once - the left turn signal blinks and plays an acoustic note. Press again to
turn off.
Horn button:
●Hold the horn button to activate the sound, release to stop.
Reverse button:
●Under motor standby mode, press it and the scooter will reverse slowly with flashing
and audible warning signs.
5
The auto-off feature built into the turn signal lights will be activated when the
handle is turned back past a certain threshold.
Figure 1-4: Right Handle Switches
Hazard warning light switch:
●Press on the switch makes both turn signals blink and play an acoustic note.
Seat open / Regen button:
●If the Smartscooter® is already unlocked, and the motor is still off, press this button
to open the seat for accessing the storage compartment below. (Models with iQ
System® Smart Keycard)
●If the Smartscooter® is locked, long press this button and swipe Smart Keycard to
open the seat. (Models with iQ System® Smart Keycard)
●If the motor is standing by, press this button will turn on/off regenerative braking
function. When regenerative braking is on, icon on the dashboard will be
on.
S Button:
●Press the S Button to enter Super Boost Mode, another press switches back to
Normal Mode.
Trip Toggle Button:
●Short presses cycle through different information on the odometer display; the
information includes total mileage (ODO), single trip mileage (TRIP) and estimated
remaining mileage for the current charge (RANGE).
●With TRIP information on display, press the button for 3 seconds to reset.
●When TPMS is installed and Smartscooter® remains stationary, short pressing Trip
Toggle Button to switch odometer display mode. Tire pressure is displayed as
follows: ”F --,r --”. By short pressing Trip Toggle Button when commencing riding
Smartscooter®, the actual tire pressure will be shown on odometer TPMS mode, for
example : F 36,r 40.
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The system sets the intensity of regenerative braking based on the setting in the
Gogoro® App, but also takes the current speed and remaining battery level into
consideration, and makes minor adjustments accordingly.
Smart Button:
●Press the button to activate the Smart Mode, another press deactivates the mode.
(Please refer to 3. Moving and Stopping)
Figure 1-5: Dashboard Information
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●When battery capacity shows a single bar on the dashboard, the odometer
display will return to RANGE mode after 10 seconds idle.
●If the battery power is drained, the display will fix at the RANGE mode and the
mileage is shown as “-----” without any number, and the button won’t respond.
Figure 1-6: Dashboard Icon Name
Table 1-1: Information about dashboard icon
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圖示
按鍵名稱
功能說明
Start button
Sets the Smartscooter® to motor standby mode or shuts
down the motor.
Remaining
battery power
display
Indicates the current battery level.
Speed display
Indicates the current moving speed.
No figure is shown with motor off, and “0” is displayed if the
Smartscooter® is in motor standby mode and remains in
full stop.
Super Boost
Mode
If the Smartscooter® is in Super Boost Mode, the icon
lights up.
Clock
Displays the current time; the time is automatically
calibrated when the owner exchanges batteries at a
GoStation®.
Odometer
display
Displays total mileage (ODO), single trip mileage (TRIP) and
estimated remaining mileage for the current charge
(REMAINING).
Left turn signal
Blinks in sync with the left turn signal.
Right turn
signal
Blinks in sync with the right turn signal.
Attention
Turns on during operating errors or temporary system
abnormalities.
High beam
Lights up along with the high beam.
Malfunction
Informs the owner of any system abnormalities. The owner
should visit a Gogoro designated service center.
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Over/under
temp. warning
In the case of motor or battery overheating, the sign lights
up to remind the owner that the system will reduce its
power output.
iQ System®
Quick Link
The sign fully lights up when the Smartscooter® connects
to the owner’s smartphone and dims when no connection is
established.
Sport Activation
Tariff Plan
The sign lights up when the Smartscooter® is set to Sport
Activation Tariff Plan (premium upgrade).
Smart Mode
The sign lights up when Smart Mode is activated, blinks
when Smart Mode is activated.
TPMS
Lights up if TPMS is installed and tire pressure is abnormal.
FRONT: Front tire; REAR: Rear tire.
Regenerative
braking
Lights up when regenerative function is activated.
Directional ring
Displays several riding info.
Please consult the service center or sales
staff.
2.Locking, Unlocking, Power On and Opening Trunk
Models with iQ System® Smart Key Card
Figure 2-1: iQ System® Smart Keycard
Swipe iQ System® Smart Keycard (featuring contactless communication ability) near iQ
System® sensor to easily lock or unlock your Smartscooter®.
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You can use Gogoro® App and smartphone to unlock and lock the
Smartscooter®. (Please refer to 5. Smartphone Application and Personalisation)
1. Please preserve the iQ System® Smart Keycard carefully, do not bend, cut,
or expose it under direct sunlight.
2. Do not use more than one iQ System® Smart Keycard at the same time to
prevent sensor error.
3. Do not place the iQ System® Smart Keycard with a metal item when using.
4. iQ System® on Smartscooter® might not respond to your iQ System®
Smart Keycard if you swipe it too fast or place it not close enough to the
sensor, simply wait a moment and swipe it again.
5. iQ System® Smart Keycard works best within 4 cm, place iQ System®
Smart Keycard on the sensor to have better sensitivity.
Unlocking and Turning On System Power
Figure 2-2: Unlock and Lock
●To unlock the Smartscooter®, make sure the handlebar is all the way to the left.
Swipe the iQ System® Smart Keycard near iQ System® sensor to unlock your
Smartscooter®.
●The headlight and tail light will flash, the dashboard light up, with an audible tone.
The handlebar released after the CLICK sound.
Locking
●To lock the Smartscooter®, turn the handlebar all the way to the left end and swipe
the iQ System® Smart Keycard near the iQ System® sensor.
●The headlight and tail light will flash, the dashboard dimed, with an audible tone.
The handlebar locked after the CLICK sound.
11
Please make sure the handlebar is at the left side end when trying to unlock the
Smartscooter®, or the lock might not successfully release.
The Smartscooter® will lock automatically if there is no further action for 3
minutes after unlock.
Make sure the handlebar is released successfully before riding, turn the handle
bar can turn freely from left end to right.
Turn the handlebar all the way to the left end and make sure the handle bar lock
is successfully locked when locking the Smartscooter®.
Opening the Luggage Compartment
●To open the luggage compartment when the Smartscooter® is locked, long press
the “seat opening” and swipe the iQ System® Smart Keycard at the same
time.
●To open the luggage compartment when the Smartscooter® is unlocked and motor
is off, press the “seat opening” button.
●If you open and close the seat within 180 seconds, the Smartscooter® will return to
the unlocked state to prevent you from locking the iQ System® Smart Keycard in
the luggage compartment. If the seat remains open for over 180 seconds, the
Smartscooter® will lock automatically. You can use Gogoro® APP to activate or
deactivate this feature.
●To prevent lock the iQ System® Smart Keycard in the luggage compartment while
swapping battery, if you accidentally close the seat when Gogoro Network™ Smart
Battery is not in the compartment, icon on the dashboard will flash and
able to use “seat opening” for 30 seconds.
12
Please do not leave your valuables unattended in the luggage compartment.
To close the luggage compartment, attach the seat smoothly to close position
and press the tail of the seat to secure it in position.
The seat might be unable to detach smoothly in some cases, e.g. when the
luggage compartment is full and the seat is pushed upwards by the objects in it.
In such situations, please push down the tail of the seat, and press the
“seat opening” button, release or lift the seat when you hear the “Click” sound.
The luggage compartment can’t be opened while on the move or the motor is
standing by.
The Smartscooter® will be locked once the luggage compartment is opened, the
error warning lights up for 10 seconds. The Smartscooter® cannot be
unlocked with the luggage compartment open. Please make sure it’s securely
closed before unlocking again.
Front storage compartment (for certain models only)
● When opening the front storage compartment, push the dent mark on the
compartment cover forward.
● The front storage compartment shall remain closed when riding.
● When closing the front storage compartment, place the cover at a close position and
then push the dent mark to secure the cover.
● Make sure the front storage compartment cover is fixed and secured before riding.
Hibernation Mode
●The Smartscooter® enters hibernation mode under the following circumstances:
○When the battery level is too low (when no battery level bar on dashboard),
and the Smartscooter® is locked over 3 minutes.
○When Smartscooter® idles for a long time (Depends on current battery level).
○When the Gogoro® battery is away from the vehicle for longer than 48 hours.
●The icon on the dashboard will flash for several seconds to confirm release
from hibernation mode.
●With hibernation mode deactivated, you can use the iQ System® Smart Keycard to
unlock the Smartscooter®.
Models with mechanical key
Figure 2-3: Mechanical Key Central Lock
Unlocking and Turning On System Power
●Use the magnetic tip of the key to open the keyhole shutter.
13
Gogoro® App supports the personal setup of Luggage Compartment（see 5.
Smartphone Application and Personalization）
●Insert the mechanical key into the keyhole, press it and turn clockwise from “LOCK”
to “OFF” position to open the handle bar lock.
●Turn the key clockwise once again to “ON” position to turn on system power. The
key cannot be pulled out now.
Turning Off System Power
●Turn the key counterclockwise from “ON” to “OFF” to turn off system power.
Opening the Luggage Compartment
●Turn the key counterclockwise from “OFF” or “LOCK” position to open the seat.
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Do not turn the key to “OFF” or “LOCK” position, or the power will be shut down
and might cause danger.
3. Moving and Stopping
Startup and Takeoff
An additional startup sequence is needed to enter the Motor Standby Mode and be ready
for takeoff.
●Please make sure the scooter is unlocked.
●Retract the main stand and side stand, leave the electronic throttle or reverse
throttle not activated, close the seat firmly and keep the scooter in complete
standstill.
●Hold down the brake lever and press the “GO” button; you’ll see the
speedometer on the dashboard start counting down. The scooter enters motor
standby mode as “0” appears on the speedometer.
●Release the brake lever and twist the throttle to start riding.
Stopping
To slow down or stop the Smartscooter®, hold down the brake lever while moving.
● The braking light at the tail will light up when holding down the brake lever.
● The braking light will snub out when releasing the brake lever.
● During the emergency brake from high speed, all turn signals lights will flash rapidly
to remind other drivers on the road.
● Flashing signals will turn off when you release the brake lever, or when the vehicle
speeds lower down.
15
The throttle will not respond while the Smartscooter® is moving backwards
(gliding or being pushed), and the torque will be inactive until the Smartscooter®
is fully stopped to 0 km/h.
Please keep hands free from the throttle or reverse button when starting the
scooter, and please keep the stands retracted, seat closed firmly and the scooter
in complete standstill. Check above conditions if the warning symbol
displayed when you try to start Smartscooter®.
Extending the side stand when the Smartscooter® is moving at low speed (<
5km/h) will turn the motor off. Please do not extend it while on the move to avoid
the sudden power loss or unexpected danger.
Regenerative Braking
Figure 3-1: Regenerative braking button
Model with iQ System® Smart Key Model with mechanical key
When you release throttle and let the Smartscooter® glide during riding, the regenerative
braking function might be activated. It converts dynamic energy to electric energy, and puts
the energy back into the Gogoro Network™ battery.
●When regenerative braking is activated, the remaining battery power display
on the dashboard will show an animation to inform you that the battery is charging.
●The power recovery rate can be adjusted or turned off through the Gogoro® App.
When regenerative braking is activated, you will feel a braking force on the rear
wheel. The higher the power recovery rate you set, the stronger the braking force.
●The brake light turns on when regenerative braking is activated.
●The system sets the intensity of regenerative braking based on the setting in the
Gogoro® App, but also takes the current speed and remaining battery level into
consideration, and makes minor adjustments accordingly.
●In some instances, e.g. the Gogoro Network™ battery is nearly fully charged,
regenerative braking will not be activated.
16
Holding the brake lever and long press on the “GO” button can cut the
power and turn the motor off immediately in emergency cases. Please use it only
in emergency cases.
The scooter can only be started when complete standstill. If the motor shuts off
or loses power accidentally, please glide or push the Smartscooter® to the
roadside slowly and carefully before trying to restart the Smartscooter®. Do not
attempt to restart it while in motion or at the middle of the road.
17
You can turn on or turn off regenerative braking function by pressing the “Regen”
button on the right hand side. (Please refer to 1. Before you hit the road)
Reversing
Figure 3-2: Reverse button
Please follow the instructions below to reverse:
●Make sure the scooter is started and is in motor standby mode.
●Make sure the scooter is in complete standstill and its electronic throttle is not
activated.
●Press the reverse button, the Smartscooter® will reverse slowly with flashing and
audible warning signs.
Motor Shut-off and Locking Scooter
●Please make sure the Smartscooter® is completely stopped and standstill before
shutting off the motor.
●(Models with iQ System® Smart Key Card) Hold the brake lever and press the
“GO” button or extend the side stand to shut the motor off; the
speedometer display turns off and the electronic throttle will deactivate when the
motor shut-off.
●(Models with mechanical key) Turn the key to “OFF” position.
●Lower the side stand or main stand to park the scooter firmly.
●Turn the handlebar to the left end.
●(Models with iQ System® Smart Key Card) Swipe iQ System® Smart Key Card and
the handlebar will be locked after the “click” sound.
●(Models with mechanical key) Push the key toward and turn the key to “LOCK”
position. Press the “SHUT” button to close the keyhole shutter.
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The electronic throttle will not respond while the reversing function is activated.
Smart Mode
●The Smart Mode dynamically tunes the scooter motor output according to road
conditions and rider preference for optimized safety and power efficiency.
●Pressing the Smart Mode button activates or deactivates the function. icon
on the dashboard will light up accordingly.
Super Boost Mode
●The Super Boost Mode increases power output for instant takeoff and higher speed.
●Press the Super Boost Mode button on the right handle to activate or
deactivate. The Super Boost Mode symbol goes on to indicate activation.
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(Models with iQ System® Smart Key Card) If there is no further operation on the
Smartscooter®, the Smartscooter® will automatically lock the handle bar in 3
minutes after motor off.
Please turn off the motor before jacking Smartscooter® with the main stand.
When the motor stays ON and no further operation for a while, Smartscooter® will
play sound effects every 12 seconds to remind owners for safety.
(Models with mechanical key) If the battery level is very low, and no further
operation is performed within three minutes after motor shut off, the
Smartscooter® locks itself automatically. Please turn the key to “OFF” then turn
it back to “ON” again to resume system power.
Activating Super Boost Mode increases power consumption and decreases the
mileage of each battery exchange.
Super Boost Mode might be turned off automatically or not be able to be
activated, when the battery level is low or the battery is not operating in the
proper temperature range. Swapping fully charged batteries can restore the
function.
This manual suits for next models
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