Goodman HG31ES User manual

1
USERS & REMOTE CONTROL MANUAL
SPLIT TYPE ROOM AIR CONDITIONER
Important Safety Instructions
The following symbols and labels are used throughout this
manualtoindicateimmediateorpotentialsafetyhazards. It
istheowner’sandinstaller’sresponsibilitytoreadandcom-
ply with all safety information and instructions accompany-
ing these symbols. Failure to heed safety information in-
creasestheriskofpersonalinjury,propertydamage,and/or
productdamage.
HIGH VOLTAGE!
D
ISCONNECT ALL POWER BEFORE SERVICING OR
INSTALLING
THIS UNIT . M ULTIPLE POWER SOURCES
MAY
BE PRESENT . F AILURE TO DO SO MAY CAUSE PROPERTY
DAMAGE
, PERSONAL INJURY OR DEATH DUE TO ELECTRIC SHOCK .
W
IRING MUST CONFORM WITH NEC OR CEC AND ALL LOCAL
CODES
. U NDERSIZED WIRES COULD CAUSE POOR EQUIPMENT
PERFORMANCE
, EQUIPMENT DAMAGE OR FIRE .
G OODMAN WILL NOT BE RESPONSIBLE FOR ANY INJURY OR
PROPERTY
DAMAGE ARISING FROM IMPROPER SERVICE OR
SERVICE
PROCEDURES . I F YOU PERFORM SERVICE ON YOUR
OWN
PRODUCT , YOU ASSUME RESPONSIBILITY FOR ANY
PERSONAL
INJURY OR PROPERTY DAMAGE WHICH MAY RESULT .
T O PREVENT THE RISK OF PROPERTY DAMAGE , PERSONAL INJURY ,
OR DEATH , DO NOT STORE COMBUSTIBLE MATERIALS OR USE
GASOLINE
OR OTHER FLAMMABLE LIQUIDS OR VAPORS IN THE
VICINITY
OF THS APPLIANCE .
T O PREVENT HEAT RELATED ILLNESS OR DEATH , DO NOT USE THIS
DEVICE
FOR UNATTENDED COOLING OF PERSONS OR ANIMALS
UNABLE
TO REACT TO PRODUCT FAILURE . F AILURE OF UNATTENDED
AIR
CONDITIONER MAY RESULT IN EXTREME HEAT IN AREA INTENDED
FOR
COOLING , CAUSING HEAT - RELATED ILLNESS OR DEATH OF
PERSONS
OR ANIMALS .
© 2011 Goodman Manufacturing Company, L.P.
5151 San Felipe, Suite 500, Houston, TX 77056
www.goodmanmfg.com -or- www.amana-hac.com
IO-415
August 2011
O
USERSINSTRUCTIONS ..................................................2
Unit’sComponents .................................................... 2
OperatingInstructions................................................2
Careand Maintenance ...............................................5
Troubleshooting- NormalOperation ...........................6
Troubleshooting- Corrective Actions .......................... 8
REMOTECONTROLINSTRUCTIONS ..............................9
Specifications ............................................................9
PerformanceFeatures
Remote ControlFeatures ........................................... 9
Indicatorson the Display Panel ............................... 10
OperatingtheRemote Control.................................. 11

2
Special Notes for European Consumers:
Donotdisposeofthisproductasunsortedmunicipalwaste.
Collectionofsuchwasteforspecial treatment is necessary.
It is strictly prohibited to dispose of this unit in domestic
householdwaste. Disposal options:
1. Somemunicipalitieshaveestablishedcollectionsystems
to collect electronic waste for disposal.
2. Yourpurchasepointretailer(ormanufacturer)maytake
back the unit for disposal.
3. Used products contain valuable resources and can be
sold to scrap metal dealers.
Illegal disposal in forests and landscapes endanger your
healthandthe environment. Hazardous materials leak into
groundwater.
USER INSTRUCTIONS
UNIT’S COMPONENTS
NOTE: Before using your unit, please read all instructions
and familiarize yourself with all the features and how they
operate.
INDOORUNIT
defrostauto timer ion
Horizontal air flow grille Connecting pipe
6.
OUTDOORUNIT
DISPLAYPANEL INDICATOR LIGHTS
INDICATORLIGHTS:
AUTO Indicator: Lighted when the unit is in
AUTOoperation.
OPERATION Indicator: Lighted when the unit
is in operation.
DIGITAL Display: When the air conditioner is
in operation, the digital display show the cur-
rentsettingtemperatureandmalfunction/protec-
tion codes.
DEFROST Indicator:Lights when the air con-
ditionerbegins defrostingautomaticallyor when
thewarmair control feature isactivatedinheat-
ingoperation.
TIMER:Lights during TIMER operation.
OPERATING INSTRUCTIONS
See Remote Control section for detailed remote control in-
structions.
Mode Cooling
Operation Heating Operation Drying Operation
Room
Temperature >62°F
(> 17°C) <86°F (< 30°C) > 50°F
(> 10°C)
Outdoor
Temperature 32°F - 122°F
(0°C - 50°C) 5°F - 93°F (-15°C - 34°C) 32°F - 122°F (0°C - 50°C)

3
IMPORTANTNOTES:
To receive maximum performance levels from your unit, see
the following notes:
1. Operating your unit in conditions other than those sug-
gestedbythemanufacturermaycauseactivationofsafety
featuresthatmay cause the unit to function abnormally.
2. If the unit operates in conditions in excess of 80% rela-
tive humidity, condensation may collect on the surface
oftheunit. Ifthis should happen, set the vertical air flow
louvertoits maximum angle (verticaltothefloor)and set
fanmode on HIGH.
MANUALOPERATION
Manualoperation can beusedtemporarilyif the remotecon-
trol is disabled or maintenance is necessary.
HIGH VOLTAGE!
Disconnect ALL power before servicing.
Multiple power sources may be present.
Failure to do so may cause property damage,
personal injury or death.
NOTE:Theunitmustbeturnedoffbeforeoperatingthemanual
control button. If the unit is operational, press and hold the
manualcontrol button until the unit iscompletely turned off.
1. Open and lift up the front panel until a clicking sound is
heardandthepanelremainsfixed.
2. Pressthemanual control buttononceandtheunit will go
into AUTO operation. Press the manual control button
twice within five seconds and the unit will go into COOL
operation.
AUTO/COOL
Manual
Control Button
3. Close the panel to its original position.
T HE MANUAL CONTROL B UTTON IS USED FOR TESTING
PURPOSES
AND IS ONLY TO BE USED TEMPORARILY .
Torestoreremotecontrol operation, use the remote control
directly.
AIRFLOWDIRECTIONCONTROL
Adjusting the unit’s airflow direction improperly may cause
unevenroomtemperature.
Range
Thehorizontal louver is adjusted with the use of theremote
control. Theverticallouveris manually adjusted.
To set the vertical airflow direction (up - down):
To perform this function, the unit must be in operation. By
usingthe remotecontrol,thehorizontal louvercanbemoved
arangeof 6° for each pressorswingupand down automati-
cally. RefertotheRemote Control section in this manual for
moredetails.
To set the horizontal airflow direction (left-right):
HIGH VOLTAGE!
Disconnect ALL power before servicing.
Multiple power sources may be present.
Failure to do so may cause property damage,
personal injury or death.
Disconnectpower totheunit.Move theverticallouvermanu-
ally to adjust the air flow in the direction you prefer.
For some models, the louver can be adjusted by using the
remotecontrol. Please refer to the Remote Controlsection
in this manual for more details.

4
3
Vertical
Louvers
Range
D O NOT OPERATE THE UNIT FOR EXTENDED PERIODS WITH THE
AIRFLOW
DIRECTION SET DOWNWARD , IN COOLING OR
DEHUMIDIFYING
MODE AS CONDENSATION MAY OCCUR ON THE
HORIZONTAL
LOUVER . T HIS WILL CAUSE MOISTURE DROPLETS
TO
FORM AND MAY CAUSE DAMAGE TO FLOORING OR FURNISHINGS .
D
O NOT MANUALLY ADJUST THE HORIZONTAL LOUVER UNLESS
IT
IS A NECESSITY . A LWAYS USE THE REMOTE CONTROL TO
ADJUST
THE HORIZONTAL LOUVER . (W HEN RESTARTING THE
UNIT
IMMEDIATELY AFTER THE POWER WAS STOPPED , THE
HORIZONTAL
LOUVER MAY TAKE 10 SECONDS TO BEGIN
MOVEMENT
.)
I
F THE HORIZONTAL LOUVER IS CLOSED OR NEARLY
CLOSED
, THE UNIT ’ S PERFORMANCE MAY BE IMPAIRED FROM THE
RESTRICTED
AIRFLOW . D O NOT OPERATE THE HORIZONTAL
LOUVER
IN CLOSED POSITION .
W
HEN THE UNIT IS INITIALLY CONNECTED TO ELECTRICAL
POWER
, THE HORIZONTAL LOUVER MAY EMIT A SOUND FOR
APPROXIMATELY
10 SECONDS . T HIS IS NORMAL OPERATION .
AIRCONDITIONER OPERATION
AUTO Operation:
• WhentheunitissettoAUTOmode,Cooling,Heating
(Cooling/Heatingmodelsonly)orFan Only operation
willbeautomatic and is dependentuponthetempera-
tureyouhaveselectedandthe room’s temperature.
• The unit will control the room temperature automati-
cally at approximately the temperature point you se-
lected.
• If the AUTO mode isn’t a comfortable setting for your
room, you can manually select the desired settings.
SLEEP Operation:
• When the SLEEP button on the remote control is
pressed during Cooling, Heating (Cooling only type
with no heat) or AUTO operation, the unit will auto-
maticallyincrease(cooling) or decrease(heating)2°F
(1°C) per hour for the first 2 hours. It will hold that
temperature for 5 hours and then the unit will stop
operation. Thefanspeedis automatically controlled.
Thisisusuallythemostcomfortabletemperatureand
themostenergysaving.
1hour
1 hour
Set
Temperature
Cooling
2°F (1°C)
2°F (1°C)
Heating
2°F (1°C)
2°F (1°C)
DRYINGOperation:
• Thefanspeedisautomaticallycontrolledduring DRY
operation.
• DuringDRYoperation,iftheroomtemperatureislower
than50°F (10°C),thecompressor stopsoperationand
restarts when the room temperature is above 54°F
(12°C).
OPTIMAL Operation:
See notes below to obtain the maximum performance from
yourunit:
1. Do not adjust airflow direction to blow directly on occu-
pants.

5
2. Adjustthetemperaturetoachieveandmaintainyourcom-
fort level. Do not adjust temperature to extreme tem-
peraturelevels.
3. Ensure doors and windows are closed during unit’s op-
erationinCOOLorHEAT modes.
4. Use the remote control to set TIMER ON. This selects
the time for the unit to begin operation.
5. Neverplaceobjectsnearthe unit’sairinletoroutlet, since
this may reduce the unit’s efficiency and may stop the
unit’soperation.
6. Filter must be cleaned regularly to maintain the unit’s
performance.
7. Donotoperateunitwiththehorizontallouverintheclosed
position.
CARE AND MAINTENANCE
Cleaning the Grill, Case & Remote Control
Turnoffthe unit before cleaning.
HIGH VOLTAGE!
D ISCONNECT ALL POWER BEFORE SERVICING .
M
ULTIPLE POWER SOURCES MAY BE PRESENT .
F
AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE ,
PERSONAL INJURY OR DEATH .
N
EVER USE WATER TO CLEAN THE INSIDE OF THE UNIT . E XPOSURE
TO
WATER CAN DESTROY THE INSULATION , LEADING TO POSSIBLE
ELECTRIC
SHOCK .
Wipe unit with a clean, soft, dry cloth. Never use bleach or
abrasivesontheunit.
NOTES:
• Acloth dampened withcoldwatermay be usedonthe
indoor unit if it is very dirty. Dry with a soft cloth.
• Do not use chemically treated cloths or dusters to
clean the unit.
• Donotuse benzine, thinner,polishingpowderorsimi-
lar solvents for cleaning. These may cause the plas-
tic surface to crack or warp.
• Waterhotterthan84°F(40°C)shouldnever beusedto
cleanthefrontpanel. Usingwaterhotterthanrecom-
mended could cause discoloration or warping of the
frontpanel.
Cleaning the Filter
D O NOT TOUCH THE METAL PARTS OF THE UNIT WHEN REMOVING
THE
AIR FILTER . I NJURIES CAN OCCUR WHEN HANDLING SHARP ,
METAL OBJECTS .
Acloggedairfilter reduces the cooling efficiency of the unit.
Clean filters every two weeks.
1. Gently lift the indoor unit panel up to an angle until a
clicking sound is heard.
2. Grasptheair filter handle and liftit up slightly to remove
itfromthefilterholder and then pull downward.
Filter Handle
3. Removetheair filterfromtheindoor unit andcleanwitha
vacuumcleaner or rinse with water, allowingthefilter to
dry completely before reinstalling in the unit.

6
4. Inserttheupper portion of the air filter back intotheunit,
making sure the let and right edges line up correctly.
Place filter into position.
Maintenance for Units Not in Operation
If the unit will not be used for a prolonged period of time,
performthefollowingsteps:
1. Runtheunitin FAN mode for approximately 12 hours to
completely dry the inside of the unit.
2. Turnofftheunit and disconnect the power.
HIGH VOLTAGE!
Disconnect ALL power before servicing.
Multiple power sources may be present.
Failure to do so may cause property damage,
personal injury or death.
Removethebatteriesfromtheremotecontrol.
3. Theoutdoorunitrequiresperiodicmaintenanceandclean-
ingandshould be donebyaqualifiedservice technician.
Contactyourdealerorservicer.
Checks Before Operation
HIGH VOLTAGE!
D ISCONNECT ALL POWER BEFORE SERVICING .
M
ULTIPLE POWER SOURCES MAY BE PRESENT .
F
AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE ,
PERSONAL INJURY OR DEATH .
N
EVER USE WATER TO CLEAN THE INSIDE OF THE UNIT . E XPOSURE
TO
WATER CAN DESTROY THE INSULATION , LEADING TO POSSIBLE
ELECTRIC
SHOCK .
1. Inspectthewiringfor broken or disconnected wires.
2. Make sure the air filter is clean and installed correctly.
3. Make sure the air outlet and inlet is not blocked if the
unit has not been used recently.
D O NOT TOUCH THE METAL PARTS OF THE UNIT WHEN REMOVING
THE
AIR FILTER . I NJURIES CAN OCCUR WHEN HANDLING SHARP ,
METAL OBJECTS .

7
TROUBLESHOOTING - NORMAL OPERATION
The following may occur during the normal operation
of your unit.
1. Unitprotection:
Compressor
• Thereis a 3-minute compressor protection delay.Af-
ter the compressor stops operation, it will restart in 3
minutes.
• The unit will blow cold air while in the HEAT mode,
whenthe indoorheatexchanger isinone ofthefollow-
ing situations and the set temperature has not been
reached:
a. When heating has just started.
b. Whiledefrosting.
c. Low temperature setting.
• Theindoor or outdoorfanstopsrunning when defrost-
ing(Heatingmodelsonly).
Defrosting (Heatingmodelsonly)
• Frostmayaccumulate on the outdoor unit duringheat
cycle when the outdoor temperature is low and the
humidity is high, resulting in lower heating efficiency
oftheunit. When this happens, the unitwillstopheat-
ingoperationandbegindefrostingautomatically.
Defrost time may vary from 4 to 10 minutes, depend-
ingontheoutdoor temperatureandtheamountof frost
buildupontheoutdoorunit.
2. A white mist coming out from the indoor unit.
• Thismistmaygenerateduealarge temperaturediffer-
encebetweeninletairandoutlet air,whileintheCOOL
modein anindoorenvironmentthathasahigh relative
humidity.
• Thismistmay also begeneratedduetomoisture from
thedefrosting process(whentheunit restartsinHEAT
modeafter defrosting).
3. Faint noises coming from the unit.
• A low hissing sound caused when the compressor is
runningor has juststoppedrunning. Thisis the sound
oftherefrigerant flowing or coming to astop.
• A low “squeak”, when the compressor is running or
has just stopped running. This is caused by heat ex-
pansionandcold contraction of the plasticpartsinthe
unit,dueto temperature changes.
• When the unit is first turned on, you may hear the
louverreturningtoitsoriginalposition.
4. Dust is blown from the unit.
This is a normal condition when the air conditioner has
notbeen used for alongtimeor during thefirstuseofthe
unit.
5. An unusual smell comes from the indoor unit.
This is caused by the indoor unit giving off smells ab-
sorbedfrombuildingmaterial,furnitureorsmoke.
6. The air conditioner migrates to FAN ONLY mode from
HEATorCOOL mode.
When the indoor temperature reaches the temperature
setting on the unit, the compressor will stop automati-
cally and the unit turns to FAN only mode. The com-
pressor will resume when the indoor temperature rises
on COOL mode or falls on HEAT mode to the set point.
7. Dripping water may be generated on the surface of the
indoorunit when cooling in a high,relativehumidity set-
ting(relativehumidityhigherthan 80%). Adjust the hori-
zontal louver to the maximum air outlet position and se-
lectHIGHfanspeed.
8. Heatingmode
The air conditioner draws in heat from the outdoor unit
and releases it via the indoor unit during heating opera-
tion. Whentheoutdoortemperature falls, heat drawn in
bytheairconditionerdecreasesaccordingly. Atthesame
time,heatloadingoftheairconditionerincreasesdue to
larger difference between indoor and outdoor tempera-
ture. Ifa suitable temperature is not achievedby the air
conditioner,use ofasupplementalheating deviceissug-
gested.
9. Auto-restartfunction
Powerfailureduringoperationwillstoptheunitcompletely.
ForunitwithoutAUTO-RESTART, theOPERATIONindi-
cator on the indoor unit starts flashing, when power is
restored.To resume operation,pushtheON/OFF button
onthe remote control.
Forunit withAUTO-RESTART,theunit willresumeauto-
matically with all the previous settings preserved by the
memoryfunction,whenpowerisrestored.
10. Lightning ora wirelesstelephone operatingnearby may
causetheunit to malfunction. Push the ON/OFF button
on the remote control to restart the operation.

8
Problem Cause Solution
Power has been lost. Wait for power to be restored.
Unitmay be unplugged Checkthat plug is securely in wall receptable
Fuse may have blown. Replace the fuse.
Battery in remote may be weak Replace the battery.
Incorrect time set in TIMER mode. Wait or cancel timer setting.
Set temperature correctly.
(Cooling/Heating Refer to "Remote Control" section
models only) for additional informaiton.
Unit not cooling Air Filter is blocked Clean the air filter
or heating space Doors or windows are open Close doors and windows.
adequately. Air inlet/outlet of indoor or outdoor
Air is coming from unit may be blocked.
the unit. 3 minute compressor protection Turn off unit. Wait at least 3 minutes
has been activated. and restart unit.
Unit does not start
Clear obstructions and restart unit.
Temperature setting is incorrect.
• Fuse blows frequently or circuit breaker trips frequently.
• Water/liquidor other foreign objects penetrate the unit.
• The remote control doesn't work or works abnormally.
• If operation indicator or other indicators flash rapidly, disconnect the power and then reconnect it.
Contact service if the rapid flashes continue after restarting.
If one ofthe following codes appear on the display, STOP THE UNIT IMMEDIATELY.
Disconnect the power and contact the nearestcustomerservice center.
If any of the following problemsare encountered, STOP THE UNIT IMMEDIATELY .
Disconnect the power and contact the nearestcustomerservice center.
FAULT CODES
E0, E1, E2, E3, E4, E5, E6, E7, E8 or P0, P1, P2, P3, P4, P6.
TROUBLESHOOTING & CORRECTIVE ACTIONS
If the problem has not been corrected, please contact your local dealer or the nearest customer service center. Be
prepared to tell them specific malfunctions and the unit model.
DONOT ATTEMPT TOREPAIR THE UNITYOURSELF. ALWAYS CONSULT ANAUTHORIZED SERVICE PROVIDER.

9
REMOTE CONTROL
INSTRUCTIONS
REMOTE CONTROL SPECIFICATIONS:
MSC[092, 122, 123,183, 243]E**
MSH[092, 122, 123, 183, 243]E**
Rated Voltage 3.0V (Dry battereis LR03 x 2)
Lowest Voltage of CPC
Emitting Signal
TransmittingDistance 8m / 26'
23°F - 140°F
-5°C - 60°C
Environment
2.0V
Model
PERFORMANCE FEATURES:
1. Operating Modes: AUTO, COOL, DRY, HEAT (cooling
onlymodel without heat) andFAN.
2. TimerSetting Function in 24 hours.
3. Indoor Setting Temperature range: 62°F - 86°F (17°C -
30°C).
4. FullfunctionLCD(Liquid Crystal Display).
REMOTE CONTROL FEATURES:
O
Figure1

10
1. TEMP Button TT
TT
T: Press this button to decrease the in-
doortemperaturesetting.
2. TEMP Button SS
SS
S: Press this button to increase the in-
door temperature setting .
3. MODE Selection Button: Each time the button is
pressed,the operationmode is shifted inthedirectionof
thearrow:
NOTE: COOLonlymodel has no HEAT feature.
4. SWING Button:Press this switchbuttontoactivate auto
swing feature of the horizontal louver. Push it again to
stop.
5. RESET Button: When you press the recessed RESET
button,allcurrent settings are cancelled and the control
will return to the initial settings.
6. AIR DIRECTION Button: Press this button to change
the swing angle of the louver. The swing angle of the
louver is 6° for each press. When the louver swing at a
certainanglewhichwouldaffectthe cooling and heating
effectoftheairconditioner,itwould automaticallychange
theswingdirection. No symbol will appear in thedisplay
area when this button is pressed.
7. LED DISPLAY Button: Press this button to clear the
digit display in the air conditioner, press it again to illu-
minate (Not available for the units without LED display
window).
8. FAN SPEED Button: Used to select the Fan Speed in
fourstepsofAUTO,LOW,MEDor HIGH. Each time the
button is pressed, the fan speed mode is shifted.
9. ON/OFF Button: Press this button to start operation;
press the button again to stop operation.
10. TIMERON Button:PressthisbuttontoinitiatetheAUTO-
ON time sequence. Each press will increase the auto-
timedsettingin30minute increments. When the setting
time displays 10h, each press will increase the auto-
timed setting 60 minutes increments.
Tocanceltheauto-timedprogram,simplyadjusttheauto-
on time to 0.0.
11. SLEEP Button:Pressthis button to go into theEnergy-
Savingoperationmode.Pressagaintocancel. Thisfunc-
tioncanonlybe usedonCOOL,HEATandAUTOmodes
and will maintain the most comfortable temperature for
you.
NOTE: Whiletheunit is running under SLEEP operation
mode, pressing the MODE, FAN SPEED or ON/OFF
button will cancel the SLEEP operation mode.
12. TIMER OFF Button: Press this button to initiate the
AUTO-OFFtimesequence.Eachpress will increase the
auto-timed setting in 30 minutes increments. When the
setting time displays 10h, each press will increase the
auto-timedsettingin 60 minutes increments. To cancel
the auto-timed program, simply adjust the auto-off time
to 0.0.
13. LOCK Button: When you press the recessed LOCK
button, all current settings are locked in and the remote
controldoesnot accept any operation except that ofthe
LOCK. Press again to cancel the LOCK mode.
14. TURBO Button: When pushing this button on COOL
mode,theairconditionerrampsupintoamorepowerful
coolingoperation.Pushagainto canceltheTURBOfunc-
tion. (Not available for air conditioners without TURBO
function.)
INDICATORS ON DISPLAY PANEL
1
2
5
4
6
4
3
7
Figure2
1. DIGITAL DISPLAY area: This area will show the set
temperatureand, ifintheTIMER mode,willshowthe ON
and OFF settings of the TIMER. If in the FAN mode,
nothingwillbe displayed.
2. TRANSMISSION Indicator: This indicator flashes one
timewhenremotecontroltransmitssignals to the indoor
unit.
3. ON/OFF Indicator: This symbol appears when the unit
isturnedon by the remote control, anddisappearswhen
the unit is turned off.
4. OPERATIONMODE Indicator:WhentheMODEbutton
is pressed, the current operating mode is displayed:
AUTO,COOL, DRY, HEAT (coolingonlymodelswithout
heat),orFAN mode.
5. LOCK Indicator: LOCK is displayed by pushing the
LOCK button. Pushing the LOCK button a second time
will clear the display.