Govee H7170 User manual
Govee
Model:
H7170
User
Manual
Govee
Smart
Gooseneck
Kettle
Contents
Important
Safety
Instructions
Included
in
the
Box
Introduction
Operation
Govee
Home
App
User
Servicing
Instruction
Pour
Over
Coffee
Brewing
Recommended
Temperatures
Troubleshooting
Appendix
01
02
03
06
07
08
08
10
Important
Safety
Instructions
When
using
this
electrical
equipment,
basic
safety
precautions
should always
be
followed,
including
the
following:
READ
AND
FOLLOW
ALL
INSTRUCTIONS
CAUTION:
Do
not
touch
hot
surfaces.
Use
handles
or
knobs.
Do
not
operate
this
kettle
if it
has
been
damaged.
Do
not
use
this
kettle
on
slippery,
uneven
or
unstable
surfaces.
Do
not
place
any
part
of
this
kettle (the
whole machine,
power
cord,
plug,
packaging,
etc)
near
high-temperature
heat
sources
such
as
fireplaces,
heaters,
and
stoves.
©
To
protect against
fire,
electric
shock
and
injury
to
persons
do
not
immerse
cord,
plugs
in
water
or
other
liquid.
o
Close
supervision
is
necessary
when
any
appliance
is
used
by
or
near
children.
Unplug
from
outlet
when
not
in
use
and before
cleaning.
Allow
to
cool
before
putting
on
or
taking
off
parts,
and
before
cleaning
the
appliance.
Do
not
operate
any
appliance
with
a
damaged
cord
or
plug
or
after the
appliance
malfunctions,
or
has
been
damaged
in
any
manner.
Return
appliance
to
the
nearest
authorized
service
facility
for
examination,
repair
or
adjustment.
o
The
use
of
accessory
attachments
not
recommended
by
the
appliance
manufacturer
may
result
in
fire,
electric
shock
or
injury
to
persons.
Do
not
let
cord
hang
over
edge
of
table
or
counter,
or
touch
hot
surfaces.
Do
not
place on
or
near
a
hot gas
or
electric
burner,
or
in a
heated
oven.
o
Always
attach
plug
to
appliance
first,
then
plug
cord
into
the
wall
outlet. To
disconnect,
turn
any
control
to
"off
",
then
remove
plug
from
wall
outlet.
o
Scalding
may
occur
if
the
lid
is
removed
during
the
brewing
cycles.
e
Do
not
use
appliance
for
other
than
intended
use.
e
Do
not
use
gasoline,
paint
thinner
or
other
chemicals
to
clean
the
kettle.
Do
not
fill
the
kettle
above
the
“MAX"
line.
#
Do
not
use
outdoors.
Household
use
only.
CAUTION:
To
avoid
scalding,
always
handle
with
care
when
there
is
hot
water
inside
the
kettle.
To
disconnect,
press
CANCEL
to
turn
the kettle
off,
then
remove
the
plug
from
the
wall
outlet.
@
SAVE
THESE
INSTRUCTIONS
0
Power
Cord
&
Plug
o
This
kettle
has
a
3-prong
grounding
plug.
Always
plug
into
a
grounded
electrical
outlet.
Any
extension
cord
must
also
be
a
grounding-type
3-wire
cord.
The
marked
electrical
rating
of
an
extension
cord
should
be
at
least
as
high
as
the
rating
of
the
kettle.
o
This
kettle
uses
a
short
power
supply
cord
to
reduce
the
risk
of
entangling
or
tripping.
Use
extension
cords
with
care.
o
Never
use
the
cord
as
a
handle
or
otherwise
yank,
strain
or
stretch
the
power
cord.
Do
not
allow
the
cord
to
touch
hot
surfaces.
o
Place
the
kettle
near
the
plug,
so
that
it
can
be
unplugged
immediately
from
power
if
an
emergency
occurs.
Do
not
operate
this
kettle
with
a
damaged
cord
or
plug.
Discard
the
kettle
or
return
to
an
authorized
service
facility
for
examination
and/or
repair.
Do
not
cover
the
cord
with
throw
rugs,
runners,
or
similar
coverings.
Do
not
route
the
cord
under
furniture
or
appliances.
Arrange
the
cord
away
from
high
traffic
areas
and
where
it
will
not
be
tripped
over.
o
If
the
power
cord
or
the
plug
is
damaged,
please contact
customer
service
for
repair
or
similar
professionals
to
avoid
danger.
Note:
If
the
electrical
circuit
is
overloaded
with
other
appliances,
your
kettle
may
not
operate
properly.
Operate
it
on
a
separate
electrical
circuit.
Risk
of
Electric
Shock
&
Leakage
Do
not
insert
any foreign objects
in
the
air
inlet
or
outlet
when
the
kettle
is
powered
on,
as
this
may
damage
the
kettle
itself
and
cause
electric
shock
or
fire.
o
If
any
part
of
the
kettle
is
damaged
in
operation,
contact
customer
service
or
professionals
for
repair
or
replacement.
Do
not
risk
repairing
or
replacing
by
yourself.
WARNING:
To
reduce
the
risk
of
electric
shock,
do
not
expose
the
kettle
to
water
or rain.
Included
in
the
Box
Item
Quantity
Smart
Gooseneck
Kettle
1
Power
Base
1
User
Manual
1
Quick
Start
Guide
1
02
Introduction
Govee
Smart
Gooseneck
Kettle
is
designed
to
help
you
brew
your
favorite
coffee
or
tea
at
custom
temperatures
like
a
professional
for
the
best
possible
taste
and
aroma,
smartening
your
daily
life
one
cup
at
a
time.
Part
Names
a
a.Lid
b.Steam
Vents
c.Spout
d.Kettle
Body
e.Handle
f.Heating
Plate
g.Control
Panel
h.Power
Base
i.Power
Cord
Controls
ON/OFF
Button
Press
to
turn
the kettle
on
or
off.
When
powered
back
on, the kettle
will
restore
to
the
mode,
hold
temperature,
and
DIY
set
previously.
HOLD
Button
Press
to
turn
the
HOLD
function
on
or
off
to
maintain
or
cancel
the
temperature
mode
you
have
chosen.
03
DIY
Button
Press
to
turn
the DIY
mode
on
or
off
to
adjust
the
temperature
as
you
like.
The
default
temperature
of
DIY
mode
is
170°F/
77°C,
which
can
be
adjusted
via
Govee
Home
App.
MODE
Button
Press
to
cycle
through
COFFEE,
BLK/BOIL,
GREEN,
and
OOLONG:
©
COFFEE
(205°F):
Sets
the
kettle
to
205°F/
96°C,
the
ideal
temperature
for
coffee.
©
BLK/BOIL
(212°F):
Sets
the
kettle
to
212°F/
100°C,,
the
ideal
temperature
for
black
tea
or
boiled
water.
©
GREEN
(180°F):
Sets
the
kettle
to
180°F/
82°C,
the
ideal
temperature
for
green
tea.
©
OOLONG
(195°F):
Sets
the
kettle
to
195°F/
91°C,
the
ideal
temperature
for
oolong
tea.
Note:
®
The
MODE
set
during
last
use
will
still
be
active
when
the
kettle
is
powered
back
on.
o
Press
both
DIY
and
MODE
buttons
and
hold
for
5
seconds
to
restore
to
factory
settings.
Functions
Memory
Function
The
kettle
will
save
its
previous
settings
when
powered
off.
When
it
is
powered
back
on,
the
settings
will
resume.
Smart
Function
Connect
the
kettle
to
Govee
Home
App
via
Wi-Fi
or
Bluetooth
to
enjoy
DIY
mode,
such
as
customizing
the
temperature,
setting
a
delayed
start,
or
setting
a
countdown,
etc.
Boil-Dry
Protection
The
kettle
will
automatically
switches
off
its
heating
element
when
there
is
no
water
left
in
the
kettle.
Please
let
the kettle
to
cool
for
a
little
while
before
adding
water
into
it.
Operation
Getting
Started
AWater
Test
is
needed
when
first
used
to
make
sure
the kettle
is
working
properly.
Caution:
DO
NOT
drink
the
water
that
is
boiled
during
this
first
test.
1.
Remove
all
packaging
from
the kettle
and
its
accessories.
2.
Place
the
kettle
on
a
dry,
level
surface.
3.
Open
the
lid,
run
water
into
the
kettle
until
it
reaches
but
not
sits
higher
than
the
MAX
fill
line,
and
then
close
the
lid
tightly.
4.Plug
the
power
cord
into
a
polarized
120
V
AC
wall
outlet.
5.Press
the
ON/OFF
button
on the
control
panel
to
turn
on
the
kettle.
6.When
the
MODE
indicator
is
flashing,
press
the
MODE
button
to
switch
the
kettle
to
BLK/BOIL
(212°F).
The
indicator
will
then
switch
to
solid
to
indicate
the
BOIL
status.
7.The
kettle
will
automatically
turn
off
once
it
finishes
boiling.
Let
the
kettle
cool
for
a
little
while
before
pouring
out the
hot
water
inside,
and
then
rinse
out
the
kettle
thoroughly
2
to
3
times
with
cold
water.
Using
Your
Kettle
Note:
o
Itis
recommended
to
use
distilled
water
for
perfect
pour-over
brewing.
Make
sure
there
is
always
some
water
left
in
the
kettle
during
use.
Otherwise,
the
kettle
will
automatically
turn
off
and
all
the
buttons
on
the
control
panel
will
be
disabled.
1.0pen
the
lid
and
run
water
into
the
kettle
until
it
reaches
but
not
sits
higher
than
the
MAX
fill
line.
2.Close
the
lid
tightly.
3.Plug
the
power
cord
into
a
polarized
120
V
AC
wall
outlet.
4.Press
the
ON/OFF
button
on the
control
panel
to
turn
on
the
kettle.
5.Press
the
MODE
button
to
cycle
through
the
4
temperature
modes
and
select
your
desired
temperature,
or
press
the DIY
button
to
select
DIY
temperature
mode.
The
default
DIY
temperature
is
170°F/
77°C,
which
can
be
adjusted
via
Govee
Home
App.
6.0ptionally,
press
the
HOLD
button
any
time
before
the
kettle
finishes
heating.
This
will
start
or
cancel
the
HOLD
function
that
maintains
the
chosen
temperature
mode
for
2
hours.
Note:
1.HOLD
function
works
for
2
hours
by
default.
This
time
period
can
be
adjusted
via
the
app.
2.If
the
kettle
is
taken
off
its
base
when
the
HOLD
function
is
active,
the
ON/OFF
button
will
flash
red.
If
the
kettle
is
placed
back
on
the
base
within
3
minutes,
it
will
continue
to
work.
Otherwise,
the
kettle
will
automatically
turn
off.
3.When
the
water
reaches
the
selected
temperature,
the
kettle
will
beep
3
times and
stop
heating.
For
High
Altitude
Users
Water
boils
at
a
lower
temperature
at
high
altitude.
Therefore,
it
is
recommended
to
select
the
preset
boiling
point
to
boil
water
within
the
corresponding
altitude
ranges.
Altitude
Preset
Boiling
Point
3,881-9,255
ft/
1,183-2,820
m
COFFEE
205°F
9,256
ft
/2,821
m
and
above
OOLONG
195°F
05
Smart
Alerts
Status
Button
Indicator
Display
Beep
Finished
boiling
3times
3
times
Kettle
is
not
Positioned
Correctly
ON/OFF
s
]
/
on the
Power
Flashes
Red
Base
Running
out
of
water
Red
10
times
Note:
The
app
will
push
you
an
alert
notification
when
the
kettle
finishes
boiling
or
is
running
out
of
water.
o
The
audible
beeping
alerts
can
be
turned
off
in
the
app.
Govee
Home
App
You
can
access
more
features
using
Govee
Home
App.
Downloading
Govee
Home
App
To
download
Govee
Home
App,
scan
the
QR
code
or
search
for
“Govee”
in
the
Apple
App
Store®
(i0S)
or
Google
Play
Store
(Android).
o
load
on
the
[
¢
App
Store
=42
Govee
Home
App
Google
Play
Note:
Choose
"Allow
to
the
permissions
requested
when
opening
Govee
Home
App
for
the
first
time,
These
permissions
allow
the
app's
features
to
function
normally
and
are
not
used
to
record
personal,
private
information.
Due
to
ongoing
updates,
Govee
Home
App
may
be
slightly
different than
shown
in
this
manual.
In
case
of
any
differences,
always
follow
the
in-app
instructions.
Pairing
with
Govee
Home
App
1.
Turn
on
your
smartphone's
Bluetooth.
2.
Open
Govee
Home
App,
touch
the
“+"
icon
in
the top
right
corner
and search
for
“H7170."
3.
Touch
the
device
icon
and
follow
the
in-app
instructions
to
touch
the
Power
Button
to
complete
pairing.
Note:
@
Method
to
turn
off
Bluetooth
and
Wi-Fi
connection:
press
and
hold
the
ON/OFF
Button
and
MODE
Button
for
5
seconds
to
restore
the
device
to
factory
settings.
For
the
next
device
connection,
06
please
make
sure
to
delete
the
device
on
the
app.
®
You
can use
Govee
Home
App
to
connect
your
kettle
to
Amazon
Alexa
or
Google
Assistant.
Follow
the
in-app
instructions
to
connect
to
each
voice
assistant.
Govee
Home
App
is
being
continually
updated
and
its
features
expanded
User
Servicing
Instruction
This
appliance
requires
little
maintenance
from
the
user
as
it
contains
no
user
serviceable
parts.
If
necessary,
any
servicing
or
repairs
must
be
done
by
qualified
personnel.
Cleaning
Please
follow
the
steps
to
clean
the
kettle
regularly:
1.
Unplug
the kettle
from
power
and
allow
it
to
cool
before
cleaning.
2.
Use
a
soft,
damp
cloth
to
wipe
the
kettle
body
and
its
power
base.
Make
sure
that
the
electric
socket
on the
underside
of
the
kettle
is
kept
dry.
3.
Dry
all
parts
after
every
use.
Note:
®
Do
not
use
abrasive
cleansers.
@
Never
immerse
the
kettle
or
its
power
base
in
water.
Descaling
If
scale
deposits
build
up
inside
the
kettle,
please
follow
the
steps
to
descale
it.
Otherwise,
temperature
consistency
may
be
affected
and
time
to
boiling
will
be
longer.
1.
Squeeze half
a
lemon
or
add
%
US
cup/118mL
of
distilled
vinegar
into
the
kettle.
2.
Add
2
US
cups/473mL
of
fresh
water.
Boil
the
mixture.
3.
Let
the
mixture
cool
for
15mins
to
loosen
the
deposits,
and
pour
it
out.
4.
Use
a
soft
damp
cloth,
sponge,
or
brush
to
clear
off
any
remaining
deposits.
5.
Rinse
thoroughly
with
fresh
water.
Customizing
the
Lid
Tension
If
the
lid
s
too
easy
or
too
difficult
to
remove
from
the
kettle,
please
follow
the
steps
to
adjust
the
tension.
1.
Remove
the
lid
from
the
kettle.
2.
Use
a
tool
to
push
in
or
pull
out the
tab
to
adjust
the
tension.
If
you
push
in
the
tab,
the
lid
will
have
less
tension
and
easily
be
closed
or
taken
off.
On
the
contrary,
pulling
out
the
lid
will
have
more
tension,
which
means
it
will
be
harder
to
close
and
take
off
the
lid.
3.
Close
the
lid
to
check
if
the
adjustment
works.
4.
Repeat
the
previous
two
steps
until
you
find
the
right
tension.
o7
Pour
Over
Coffee
Brewing
1.
Measure
about
6
ounces/170ml
of
purified
water
for
each
cup
you
intend
to
brew.
2.
Pour
the
measured
water
into
the
kettle,
turn
on the
kettle,
and
press
MODE
button
to
select
COFFEE
(205°F)
to
boil
the
water.
3.
Grind
two
tablespoons
of
coffee
beans
for
each
cup.
4.
Rinse
the
filter
cone,
the
filter,
and
the
serving
vessel
with
hot
water
to
preheat,
and
assemble
them
together.
Note:
Pour
some
hot
water
to
wet
the
filter
to
remove
any
paper
taste
and
let
it
closely
fit
the
cone.
5.
Add
ground
coffees
into
the
filter.
6.
When
the
water
boils,
take
the
kettle
off
the
power
base
and
pour
the
water
into
the
filter.
7.
Stir
the
coffee
grounds
just
a
bit
to
make
sure
they
all
get
saturated.
A
slow
and
steady
pour
makes
the
best
extraction
from
the
grounds.
Note: You
may
need
to
pour
two
or
three
times
depending
on
the
grind,
the
filter
size,
and
the
amount
of
coffee
being
made.
8.
When
finished,
remove
the
filter
and
enjoy
your
favorite
cup
of
coffee
or
tea!
Recommended
Temperatures
Beverage
Target
Temperature
Coffee
205°F
/96°C
Black
Tea/Fruit
Tea/Herbal
Tea
212°F/100°C
Green
Tea
180°F
/
82°C
White
Tea
170°F
/
77°C
Oolong
Tea
195°F/91°C
Cereal
195°F/91°C
Cocoa
190°F
/
88°C
Baby
Formula
113°F
/1
45°C
08
Troubleshooting
The
troubleshooting
section
below
is
for
solving
frequently
asked
questions.
If
your
problem
persists,
please
contact
customer
support.
For
Govee
Smart
Gooseneck
Problem
Possible
Solution
The
kettle
cannotbe
The
kettle
is
not
plugged
in.
Plug
it
into
an outlet.
powered
on
or
respond
to
any
button
Check
to
see
if
the
power
cord
is
damaged.
If
so,
stop
using
the
kettle
and
contact
customer
support.
[,
Plug
the
kettle
into
a
different
outlet.
The
kettle
may
be
malfunctioning.
Contact
customer
support.
No
beeping
sound
when
the
kettle
finishes
boiling
or
is
running
out
of
water.
Check
in
the
app
if
the
beeping
alert
has
been
turned
off.
If
not,
contact
customer
Support.
The
higher
the
altitude,
the
lower
the
boiling
point.
The
temperature
does
st
high-altitudes,
water takes
longer
to
boil.
not
rise
when
the
kettle
is
working.
If
the
temperature
still
does
not
rise
even
when
the
kettle
has
been
working
for
a
while,
please
contact
customer
support.
The
kettle
has
water
and
the
ON/OFF
Stop
using
the
kettle
and contact
customer
Button
support.
Button
Indicator
lights
up
in
red
when
the
kettle
is
boiling
water.
For
App
&
Connectivity
1.
Cannot
connect
to
Govee
Home
App.
Make
sure
the
Bluetooth
of
your
smartphone
is
enabled
and
your
smartphone
is
not
connected
with
other
Bluetooth
devices.
o
Enable
the
smartphone’s
Location
Services.
o
Try
connecting
with
another
smartphone.
o
Make
sure
your app
is
the
latest
version.
©
Make
sure
you
connect
to
your
Wi-Fi
router's
2.4GHz
network
and
the
network
is
working
correctly.
e
Make
sure
the Wi-Fi
password
you
entered
is
correct.
09
o
Shorten
the
distance
between
the
kettle,
Wi-Fi
router,
and
the
smartphone.
Make
sure
your
kettle
and
the Wi-Fi
router
are
located
away
from
appliances
that
produce
electromagnetic
radiation
(e.g.
microwave
ovens,
refrigerators,
etc.).
o
If
you
are
using
a
VPN,
try
turning
it
off
and then
connecting
the
kettle.
o
Disable
portal
authentication
for
your
Wi-Fi
network.
If
portal
authentication
is
enabled,
this
kettle
will
not be
able
to
access your
Wi-Fi
network,
and setup
will
fail.
Portal
authentication
means
that
you
need
to
sign
in
to
your
Wi-Fi
network
through
a
web
page
before
you
can use
the
Internet.
2.
Cannot
find
the
device
on
Bluetooth
Device
Nearby
page
of
the
app.
©
The
kettle
may
be
connected
with
another
smartphone.
Disconnect
it
from
the
other
smartphone
first.
3.
The
kettle
is
offline.
©
Make
sure
the
kettle
is
plugged
in
and
powered
on,
then
refresh
“My
Devices”
in
Govee
Home
App
by
swiping
down
on the
screen.
©
Make
sure
your
router
is
connected
to
the
internet
and your
phone’s
network
connection
is
working.
o
If
the
Wi-Fi
password
has
been
changed,
the
kettle
will
automatically
go
offline.
Try
connecting
it
to
the
network
again.
o
Delete
the
offline
kettle
from
Govee
Home
App, then
add and
reconfigure
the
kettle
again
in
the
app.
Appendix
After-Sales
Service
@
Warranty:
12-Month
Limited
Warranty
@
support:
Lifetime
Technical
Support
@
Email:
@
official
Website:
www.govee.com
B
aGovee
@
@goveeofficial
@govee.official
@
@Goveeofficial
[
@GoveeOfficial
Specifications
Model
Name
H7170
Power
Voltage
AC
120V,
60Hz
Rated
Power
1200W
Temperature
Range
104°-212°F
/
40°-100°C
Capacity
0.8L/0.85QT
Net
Weight
311b/1.4kg
Dimensions
11.1x8.3x8.7in/283
x21.1
x22.2
cm
FCC
Statement
This
device
complies
with
Part
15
of
the
FCC
Rules.
Operation
is
subject
to
the
following two
conditions:
(1)
This
device
may
not
cause
harmful
interference,
and
(2)
This
device
must
accept
any
interference
received,
including
interference
that
may
cause
undesired
operation.
Warning:
Changes
or
modifications
not
expressly
approved
by
the
party
responsible
for
compliance
could
void
the
user's
authority
to
operate
the
equipment.
Note:
This
equipment
has
been
tested
and
found
to
comply
with
the
limits
for
a
Class
B
digital
device,
pursuant
to
Part
15
of
the
FCC
Rules.
These
limits
are
designed
to
provide
reasonable
protection
against
harmful
interference
in
a
residential
installation.
This
equipment
generates
uses
and
can
radiate
radio
frequency
energy
and,
if
not
installed
and used
in
accordance
with
the
instructions,
may
cause
harmful
interference
to
radio
communications.
However,
there
is
no
guarantee
that
interference
will
not
occur
in
a
particular
installation.
If
this
equipment
does
cause
harmful
interference
to
radio
or
television
reception,
which
can
be
determined
by
turning
the
equipment
off
and
on,
the
user
is
encouraged
to try to
correct
the
interference
by
one
or
more
of
the
following
measures:
(1)
Reorient
or
relocate
the
receiving
antenna.
(2)
Increase
the
separation
between
the
equipment
and
receiver.
(3)
Connect
the
equipment
into
an
outlet
on
a
circuit
different
from
that
to
which
the
receiver
is
connected.
(4)
Consult
the
dealer
or
an
experienced
radio/TV
technician
for
help.
FCC
Radio
Frequency
Exposure
Statement
This
equipment
complies
with
FCC
radiation
exposure
limits
set
forth
for
an
uncontrolled
environment.
This
equipment
should
be
installed
and
operated
with
minimum
distance
20cm
between
the
radiator
&
your
body.
FCC
ID:2AQA6-H7170
The following
importer
is
the
responsible
party
Name:
GOVEE
MOMENTS(US)
TRADING
LIMITED
Address:
13013
WESTERN
AVE
STE
5
BLUE
ISLAND
IL
60406-2448
Email:
Contact
information:
https://www.govee.com/support
Govee
Home
App
For
FAQs
and
more
information,
please
visit:
www.govee.com
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