GoWISE USA GW22501 User manual
Instruction Manual
GW22501
WWW.GOWISEUSA.COM
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Table of Contents
Product Introduction ..............................3
Important Safeguards ..............................4
Assembly & Parts List ..............................6
Specifications ....................................6
About Your blender................................7
Before First Use ..................................9
How to Use Your Blender ...........................10
Tips ............................................15
Cleaning and Storage ..............................17
Warranty Information ..............................18
Notes ...........................................20
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Product Introduction
Blend your favorite smoothies, dips, treats as well
as cook your favorite soups, milk and more with the
GoWISE USA High-Performance Professional Heating
Blender. This blender is designed with a 1400W motor
and 8 stainless steel blades designed to crush, slice, and
chop any ingredient resulting in a creamy refreshment
or snack or a delicious hot bowl of soup. It comes with a
family-sized 59-ounce glass pitcher with a built-in 800W
PFOA-Free ceramic coated heating element, 6 blending
presets, adjustable blade speed control, and a pulse
function.
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Important Safeguards
Before using electric appliances, basic safety procedures
should always be followed including the following:
1. Read the instruction manual completely.
2. Do not immerse the motor base or cord/plug in water or
other liquid.
3. This appliance must be supervised when in used by or
near children.
4. Unplug the appliance before putting on or taking off
parts and before cleaning to avoid electric shock and
injury.
5. Avoid contact with moving parts.
6. Do not operate the appliance if the cord or plug is
damaged in any way. Contact GoWISE USA customer
support for more instructions.
7. Do not operate the appliance after it malfunctions, or
is dropped or damaged. Contact GoWISE USA customer
support for more instructions.
8. This product is not for outdoor use.
9. Do not let the cord hang over the end of a table or
counter.
10. Keep hands and utensils out of the container to prevent
the risk of injury or damage to the blender. A scraper may
be used when the blender is not running.
11. The blades are sharp. Take extra caution when handling
the blades.
12. Do not operate the blender when the cover is not in
place.
13. Do not use attachments, including canning jars, with
the blender. The use of attachments that are not
recommended by the manufacturer can result in injury
and damages.
14. Do not remove the lid cap of the two-piece cover when
blending hot liquids.
15. You must only use the supplied power cable and only
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Important Safeguards (cont)
connect to a grounded 120-volt 15amp power socket.
16. Do not cut the ground pin or use an extension cord with
this product.
17. Do not use in a dusty atmosphere.
18. Do not drop. Dropping or rough use of the unit will cause
damages to the product.
19. Do not place near strong magnets or strong electric
currents.
20. When the blender is not in use, turn off and unplug the
blender from the power source.
21. Do not attempt to repair, open, or alter any components
of the blender. In the case of improper use or if the
blender has been altered and repaired in any way, the
warranty will be void.
22. GoWISE USA does not accept responsibility for additional
or consequential damage other than what is covered by
legal product responsibility.
23. GoWISE USA is not responsible for the end use of this
product or when used for purposes that are not specified.
24. Be sure to read the installation, operation, and
maintenance instructions thoroughly before installing
or servicing this equipment. Improper installation,
adjustment, alteration, service or maintenance can cause
property damage, injury, or death.
25. All maintenance and repairs must be made by a factory
authorized provider. Do not attempt to repair or alter the
appliance in any way. This will void the warranty.
WARNING: Do not store or use gasoline or flammable vapors and
liquids near this or any appliances.
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Color Voltage Power Capacity
Black 120V/60Hz 1400W 59 oz
Specs
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1. Refilling cap
2. Lid
3. Pitcher
4. Handle
5. Blade group
6. Pulse switch
7. Speed control
8. Start/Stop
9. Base
10. Tamper
Assembly & Parts List
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About your Blender
START/STOP
The START/STOP button activates the motor on a setting and
turns on the LCD Display.
PULSE Function
The PULSE function is used for extra power in short bursts.
The button activates the blades to turn at their highest speed
setting for as long as the button is pressed. This can help
with crushing ingredients, such as ice.
CHOP Function
The CHOP function provides a quick blade rotation to chop
or mix ingredients. The blade will spin for 1-2 seconds when
pressed. This is helpful when a chunkier consistency is
desired. The chop button can be used during a heating preset
or when no preset or speed is selected.
PRESETS
6 built-in presets to blend your favorite snack or treat with a
push of a button.
Tamper
The tamper is used to push ingredients down into the blades.
When there is not much liquid inside the container, larger
ingredients may sit on top of the blades and not move. Use
the tamper to press down on the ingredients to resume
blending.
Adjustable Speed
To manually adjust the blade speed, press the Blade Speed
button. Using the + and - buttons, select your desired speed
and press START/STOP. This provides more control over how
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to chop or blend ingredients.
Soft Start Function
In Normal mode (Not Pulse) the high-speed blender will
gradually accelerate to the set speed.
The Blender has dual protection circuits, one for the motor
over heat and one for the over current supply.
Adjustable Temperature
To manually adjust temperature, press the Manual button.
Using the + and - buttons, select your desired temp and press
START/STOP.
About your Blender (cont)
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Before First Use
Remove all packaging material and promotional labels
before using your blender for the first time. Wash the
pitcher, lid, lid cover and tamper in warm soapy water
before using it for the first time. Position the blender
on a firm and leveled table or bench. NOTE: DO NOT
IMMERSE THE Pitcher IN WATER OR GET THE BASE
OF THE Pitcher WET. The base of the pitcher contains
connections that power the blender. No parts of the
blender are dishwasher safe.
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Using Your Blender
1. Plug the unit into a household power outlet. Make sure
the blender sits on a level and dry surface, moisture may
result in the blender moving during operation.
2. Place the pitcher onto the motor base correctly. You may
need to rotate the pitcher so that the connection aligns
correctly.
3. Add desired ingredients. Do not fill above the maximum
level. For cold items, the max is 56 ounces. For soups and
other hot ingredients, the max is 48 ounces.
4. Press the lid firmly onto the pitcher. Place lid cover then
twist to lock the lid cover. Press START/STOP to turn the
blender on.
5. To manually set the speed, press Blade Speed button and
adjust to the desired speed and press start. The motor
will gradually accelerate to the set speed. Press the
START/STOP button again to stop blending. NOTE: The
speed of the blender will reduce slightly after 30 seconds
of operation and then return to the set speed. This
improves the blending performance by briefly reducing
the rotation speed of the blade assembly. This allows
the ingredients to settle closer to the blades for optimal
mixing.
6. To manually adjust the temperature, press the Manual
button. Use the “+” and “-” buttons to set to your desired
temperature. Press Manual and use the “+” and “-”
buttons to set a cooking time. Press “START/STOP” to
begin.
7. If the ingredients are not circulating, remove the lid
cover carefully and use the tamper to push or mix the
ingredients as required.
WARNING: Do not leave the blender unattended during operation.
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NOTE: You may notice a slight odor from the blender motor during
the first use. This is normal and expected when the motor is being
used for the first time.
WARNING: Do not place any body parts or foreign objects in the
blender while it is in use. The blades are very sharp and can cause
serious injury.
Using Your Blender (cont)
8. When finished, remove the pitcher from the motor base,
then remove the lid. Pour mixture from the pitcher, use
a spatula or plastic scraper if necessary. DO NOT USE
METAL UTENSILS. IT MAY DAMAGE THE BLADES.
9. Press the “Chop” button periodically to blend the
ingredients. This is helpful for mixing ingredients and
preventing the contents at the bottom from burning. To
blend for a longer duration, you must stop the blender
first then blend to the desired consistency and start your
program over.
If you have any issues with the blender, please stop
using the blender and contact customer support at
1-855-233-9199.
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Using the Presets
1. Frozen Treat: Press the Frozen Treat button and press the
“Start/Stop” button to select the preset. The blade speed
will start at 6 and the timer will begin counting down
from 47 seconds. The blade speed will vary throughout
the preset time. Press the Start/Stop button at any time
to stop the preset.
2. Smoothie Press the Smoothie button then press START/
STOP to select the preset. The blade speed will vary
throughout the preset time. Stop the preset at any time
by pressing the Start/Stop button.
3. DIY Milk: Press the preset button to cycle through the 4
presets until DIY Milk flashes on the LCD screen. Press
Start/Stop to select the preset. The time on the display
will begin counting up. The contents will heat until it it
reaches a boil. Throughout the preset time, the contents
will blend and heat at alternate times. To stop the preset,
press the START/STOP button.
4. Soup: Press the preset button to cycle through the 4
presets until Soup flashes on the LCD screen. Press
Start/Stop to select the preset. The time on the display
will begin counting up. The contents will heat until it
it reaches a boil. Then, it will drop to a simmer. The
contents will heat to a boil then drop to a simmer.
To use a preset, press the PRESETS button to cycle through
the 4 options. Once your preset of choice is flashing, press
the START/STOP button to begin. NOTE:
To blend during a heating preset, press the CHOP button.
This will spin the blade for 1-2 seconds and will not stop or
interrupt your preset. This is helpful for mixing ingredients
and preventing the contents at the bottom from burning. To
blend for a longer duration you must first stop your preset,
blend to the desired consistency, and start your preset over.
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Using the Presets (cont)
5. Dip: Press the preset button to cycle through the 4
presets until Dip flashes on the LCD screen. Press Start/
Stop to select the preset. The time on the display will
begin counting up. The contents will heat until it it
reaches a simmer. The blades will spin for 3-4 seconds in
1-minute intervals. The cooking time is up to 10 minutes.
Stop the preset at any time by pressing the Start/Stop
button. NOTE: Be careful when using the blender during
this preset because contents and jar will be hot. Use an
oven mitt or pot holder to prevent injury or scalding.
6. Baby Food: Press the preset button to cycle through the
4 presets until Baby Food flashes on the LCD screen.
Press Start/Stop to select the preset. The blender will
bring the contents to a boil and cook up to 22 minutes.
The blades will begin rotating after the contents have
cooked and vary in speed for 2 minutes. Stop the preset
at any time by pressing the Start/Stop button. Allow food
to cool before serving. NOTE: Be careful when using the
blender during this preset because contents and jar will
be hot. Use an oven mitt or pot holder to prevent injury
or scalding.
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Using the Tamper
The tamper is used to press ingredients down towards the
blades. It is recommended to move the tamper either straight
down or around the sides for the best results. Do not use
excessive force with the tamper.
1. Follow steps in “Using your Blender” section.
2. Press the lid firmly into the container, do not insert the
lid cover.
3. Insert the tamper through the lid hole.
4. Press START/STOP or use the PULSE function. Use the
tamper to push down ingredients through the lid hole.
WARNING: Do not force the tamper down the lid opening as this
may cause damage to the blender and the tamper. NEVER USE THE
TAMPER WITHOUT THE LID IN PLACE.
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TIPS
Crushing Ice
For best results when crushing ice, the ice must be dry, (not
watery or melting ice) and use the tamper.
1. Fill the container with no more than 1/3 full of ice.
2. Press the lid firmly into the container, remove the lid
cover.
3. Turn on the blender and gradually increase to maximum
speed.
4. Push down the ice to the blades using the tamper.
5. Stop blending before the ice starts melting, which is
approximately 10-15 seconds. This ice will clump together
and not be as powdery.
6. Remove the ice by turning the pitcher upside down.
Use a plastic utensil and carefully shift ice that is stuck
underneath the blade.
Heating
The blender has a powerful 800 watt heating element that
allows you to boil liquids in minutes or sauté ingredients
with ease. For detailed instructions on utilizing the heating
feature, refer to the soup section of the recipe book.
WARNING: Take extra caution when blending hot liquids or
making hot soups because there is a risk of burning and
injury.
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Jammed Ingredients
When blending certain ingredients, chunks may get stuck
below the blades. This is indicated by a loud noise from the
blender. In this instance, please follow the instructions below:
1. Press the START/STOP button to turn off the
blender.
2. Remove the pitcher from the motor base and remove the
lid.
3. Use a plastic utensil and carefully move the ingredients
from underneath the blades.
4. Correctly place the pitcher back onto the motor base,
insert the lid and proceed with blending.
NOTE: If the ingredients are continuing to get jammed,
remove the large chunks and chop them down to a smaller
size then continue blending.
Juicing
The blender will blend the skins and seeds of fruits and
vegetables. This ensures that the fiber and essential vitamins
and nutrients are retained. The juice will be thicker due to
fiber and pulp in the juice. You can strain the pulp using a
piece of muslin cloth or a fine strainer, which will result in a
consistency similar to juice.
1. Chop your fruits or vegetables to a small manageable size
and place in the pitcher.
2. Blend ingredients as per instructions. Strain juice if
desired.
NOTE: Large seeds like seeds from peaches or avocados
should be removed before placing them in the blender.
TIPS
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1. Add a drop of dish soap to the blender pitcher and add
24 oz of water. Add to blender base and press CLEAN
button. Rinse ONLY the inside of the pitcher when
finished. DO NOT SUBMERGE THE Pitcher IN WATER.
2. Unplug the motor base from the power outlet.
3. Use a moist cloth to wipe down the exterior. DO NOT
SUBMERGE THE MOTOR BASE IN WATER.
4. Clean the lid, lid plug and tamper in warm soapy
water, rinse and dry.
NOTE: No parts of the blender are dishwasher safe.
If you have any questions regarding your product, please
contact GoWISE USA customer support at
Cleaning and Storage
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General Warranty (Excluding Refurbished/Auction Items)
GoWISE USA has a 1-year limited warranty for all products. Products are
warrantied against defects in materials and workmanship for 1-year from
the date of purchase, when used in accordance with the instructions
provided. This warranty does not cover damages or wear resulting from
accident, misuse, abuse, commercial use, or unauthorized adjustment and/
or repair.
This warranty ONLY covers defects in materials and workmanship and will
NOT pay for:
• Items that wear out from normal use including blender pitchers,
blades, lids, fryer baskets, pans, pressure cooker pots or lids.
• Damage or failure of this appliance resulting from accident, alteration
or misuse.
• Discoloration or surface rust which are conditions that result from
normal use or improper maintenance.
• Damage of failure of this appliance resulting from unauthorized
modifications made to this appliance.
• Noises associated with the ordinary operation of appliances
• Costs associated with removal of the product from home for exchange
including shipping costs to and from our facilities.
If the item was a gift and there is not gift receipt, please contact the
person who gifted this to you for a copy of the receipt or invoice. If it’s
inappropriate, please request the person who gifted you this product to
get the warranty claim started.
If a product is replaced, the replacement product warranty coverage will
cover the warranty that was left from the original product. The warranty
does not restart from the date of the replacement.
PLEASE CALL: 855-233-9199 for RETURN INSTRUCTIONS.
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48
CONTINENTAL UNITED STATES. (WE WILL SHIP TO A
FREIGHT FORWARDER FOR CUSTOMERS)
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NOTE: Customers are responsible for all return shipping costs. When item(s)
are returned under warranty as being defective, they are thoroughly tested
to verify manufacturer defect. If any item(s) are determined to be in proper
working order after testing, all shipping costs to have the product returned
to the customer will be the responsibility of the customer
This warranty gives you specific legal rights and you may have other rights
which vary from state to state.
Refurbished Policy
All Refurbished items are sold “AS IS” and are not eligible for refunds. If
a refurbished item is received either defective or DOA (Dead on Arrival),
customers MUST contact GoWISE USA customer support within 30-days
from delivered date.
THIS WARRANTY ONLY APPLIES TO REFURBISHED ITEMS THAT ARE
PURCHASED DIRECTLY FROM GOWISE USA AND DOES NOT APPLY TO
REFURBISHED ITEMS THAT ARE PURCHASED FROM 3RD PARTY SELLERS.
Regarding Purchase From 3rd Parties
In order for the GoWISE USA customer service team to look up the
warranty information regarding the product(s), the original order
information and/or proof of purchase is required. Without this information
GoWISE USA will be unable to move forward with providing a replacement
under warranty, as we do not know the date or origin of the purchase.
GoWISE USA does not have a working business relationship with 3rd party
selling sites or services or individuals which are not listed below as one
of our Authorized Retailers. GoWISE USA is not responsible for making
inquiries to such 3rd parties for the purpose of obtaining documentation. It
is the responsibility of the person(s) making the warranty claim to provide
original documentation such as order information and/or a receipt so
that customer service can process your request. Any claim made under
GoWISE USA warranty guidelines must be made by original purchaser of the
product(s). Any defective product will be replaced as long as the issues with
the device fall within warranty guidelines.
Authorized Retailers
-Amazon
-GoWISE USA (Amazon, Sears Marketplace)
-WayFair
-morningsave.com
-Houzz
-Home Depot
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Notes
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