Grand Design Imagine User manual

11333 County Road 2, Middlebury, IN 46540
Phone: [phone], Fax: [phone]
www.granddesignrv.com
Welcome to Our Family!
Thank you for purchasing a quality built Grand Design recreational vehicle and choosing the RV lifestyle
as a family friendly form of leisure, recreation, and fun. It is the intent of the Grand Design RV Team and
our Dealer Partners to do our absolute best to assure that you enjoy a positive ownership experience and
capitalize on all the exciting opportunities this “Grand” lifestyle has to offer.
Your new Grand Design RV has been designed and built to our personal high standards as well as those
of the Recreational Vehicle Industry Association (RVIA). In addition, our products meet or exceed all
applicable state and federal regulations, standards, and requirements in order to assure your safety.
Please thoroughly read and understand the content of this Owner’s Manual and the various component
manufacturer manuals that came with your RV. It is imperative for your personal safety that you become
familiar with and learn how to properly operate the various systems, appliances, and components
included in your RV. Read all cautions, warnings, and notices very carefully. Familiarize yourself and your
family with the safety features built into your RV, and what actions and steps are necessary to assure safe
camping. Always place the safety of you and your family first.
Please carefully read the Limited Base Warranty and Limited Structural Warranty that comes with your
new RV. Be sure to understand the extent of your coverage and duration as well as the various exclusions
and limitations that may apply. In addition, please understand the ongoing maintenance and upkeep
requirements that need to be performed for your warranty to remain in effect. Failure to perform required
maintenance could void your warranty. Your new RV may have additional warranties provided by the
various component suppliers that extend beyond the Limited Base Warranty. Please be sure to read all
component warranty information found in your Owner’s Packet and submit any required registration
forms.
Again, thank you from Grand Design RV and your Grand Design RV Dealer for your purchase. We wish
you many safe and enjoyable journeys in your new RV and a lifetime of fond memories.

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Table of Contents
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TABLE OF CONTENTS
Section Description Page
1 Introduction ..........................................................................................................................1
2 Reporting Safety Defects....................................................................................................... 5
3 Service & Warranty ...............................................................................................................7
4 Component Manufacturer List..............................................................................................23
5 Occupant Safety ....................................................................................................................25
6 Pre-Travel Information.......................................................................................................... 41
7 Towing & Leveling .................................................................................................................55
8 Electrical Systems..................................................................................................................65
9 Plumbing Systems .................................................................................................................73
10 Propane System ....................................................................................................................91
11 Appliances .............................................................................................................................99
12 Electronics .............................................................................................................................101
13 Heating & Cooling .................................................................................................................105
14 Slideout Systems ...................................................................................................................109
15 Interior ..................................................................................................................................113
16 Exterior.................................................................................................................................. 119
17 Basic Troubleshooting...........................................................................................................129
18 Glossary & Index ...................................................................................................................135

Table of Contents
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Introduction
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ABOUT THIS MANUAL
The purpose of this manual is to serve as guide to describe
normal operation, safety, care, and maintenance of your
recreation vehicle (RV). Information in this manual is subject to
change without notice and represents information relevant at
the time of publication. The photographs, drawings,
components, and systems described may not represent what is
actually in your RV due to ongoing upgrades and improvements.
There is nothing in this manual that creates any warranty,
express or implied. Information in this manual is not meant in any
way to supplement, modify, or alter the terms and conditions of
your Limited Base and Structural Warranties, or any component
manufacturer warranties.
Procedures outlined in this guide are typical for normal
operating conditions. You are responsible for the safe operation
and use of your RV, and we have tried to include information to
assist you. There are occasional tips to help you enjoy the
recreational lifestyle; however, this guide is not intended to
teach you how to camp, or where.
If you have any questions, concerns, or require assistance
regarding any aspect of your RV, please contact your dealer or
Grand Design RV (“Grand Design”).
Corporate Customer Support
Grand Design RV Grand Design RV
11333 County Road 2 13868 County Road 4
Middlebury IN 46540 Bristol IN 46507
Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone]
Email: [e-mail]
Website: www.granddesignrv.com
OWNER’S INFORMATION PACKAGE
Your new Imagine RV includes an Owner’s Information Package
containing various component manufacturer manuals, and
registrations. Some component manufacturers offer warranties
beyond that offered through the Limited Base and Structural
Warranties. Some components are excluded from the Limited
Base and Structural Warranties, and are warranted separately
and exclusively by the individual component manufacturer.
Activation of each component warranty is critical, and it is
important you register within the prescribed time limits to avoid
loss of warranty coverage.
This manual and the Owner’s Information Package should be
considered a permanent part of the RV. If the RV is sold, they
should remain with the RV for the next owner.
It is important you read and
understand the information in
this manual and your Owner’s
Information Package before
using your RV.

Introduction
Page | 2
Your RV serial number is
comprised of the last 8-digits of
the VIN. In the example shown,
the RV serial number is
G3400001.
MANUFACTURING CERTIFICATION
Grand Design RV is subject to frequent and random audits to
ensure our RVs are constructed to the thorough safety and
manufacturing codes, standards and regulations established by
the Recreation Vehicle Industry Association (RVIA), and
Transport Canada.
Either an RVIA or CSA Group (formerly the
Canadian Standards Association or CSA) label
is affixed to the sidewall next to the entry
door to confirm your RV has been constructed
to these exacting codes and standards. RV’s
built for sale in Canada may differ to conform
to Canadian codes.
THE VEHICLE IDENTIFICATION NUMBER
The unique 17-digit vehicle identification number (VIN) for
your RV is listed on the Federal Certification label, and is stamped
on a permanently affixed metal tag attached to the RV A-frame.
A breakdown of a typical Grand Design RV VIN is shown in the
example below:
SAE World Identifier:
573 –Grand Design RV
Make / Series:
E –Imagine
Length:
The number listed falls within a pre-determined, specified
grouping that does not indicate the actual measured length of
your RV.
Model Year:
G –2016
H –2017
I –2018

Introduction
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SAFETY PRECAUTIONS
Nothing is more important than the personal safety of you,
your family and others. Safety encompasses several areas related
to the RV experience. This includes driving/towing safety,
occupant safety, operational safety, environmental safety, and
more. Any time you are dealing with carbon monoxide producing
appliances, propane gas, electricity and other hazards it is critical
that safety become your number one priority in and around your
recreational vehicle.
Safety alert symbols and messages are used throughout your
vehicle and in this manual:
The Safety Alert Symbol is used to alert you to
potential personal injury hazards. It is imperative
that you read, understand and abide by these
safety alerts and messages to avoid possible personal injury
or death.
DANGER indicates an
imminently hazardous
situation which, if not avoided, will result in death or serious
injury. This signal word is to be limited to the most extreme
situations.
WARNING indicates a
potentially hazardous situation
which, if not avoided, could result in death or serious injury.
CAUTION, used with the safety
alert symbol, indicates a
potentially hazardous situation which, if not avoided, may
result in minor or moderate injury. It may also be used to
alert against unsafe practices.
CAUTION, used without the
safety alert symbol, is used to
alert against unsafe practices.
NOTICE is used to address
practices not related to
personal injury.
Various warning, caution and
information labels are located
throughout your recreational
vehicle, attached to surfaces
both inside and outside of the
vehicle. These are permanent
labels, and should not be
removed or relocated for any
reason.

Introduction
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Additional terminology and symbols used:
NOTE is used to identify special attention items, like
useful tips, reminders or maintenance items.
[Customer Supplied] This denotes aftermarket items not
installed or included by Grand Design RV. Items noted as
“customer supplied” are not covered by the Limited Base and
Structural Warranties. The inclusion of items noted as “customer
supplied” does not imply or suggest the availability, application
sustainability, or inclusion for any specific unit.
[If so equipped] This denotes items that may be installed by
Grand Design on particular RVs. Additionally, some items noted
as “if so equipped” can only be included during the
manufacturing phase and cannot be added at a later date. The
inclusion of items noted as “if so equipped” does not imply or
suggest the availability, application sustainability, or inclusion for
any specific unit.
[Optional] This denotes items that may be an option on all or
particular models. Additionally, some optional items can only be
included during the manufacturing phase and cannot be added
at a later date. The inclusion of optional items does not imply or
suggest the availability, application sustainability or inclusion for
any specific unit.

Reporting Safety Defects
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REPORTING SAFETY DEFECTS
United States
If you believe that your vehicle has a defect, which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Grand Design RV.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a group
of vehicles, it may order a recall and remedy campaign. However,
NHTSA cannot become involved in individual problems between
you, your dealer, or Grand Design RV.
To contact NHTSA, you may either call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
www.safercar.gov; or write to:
NHTSA Headquarters
Attn: Administrator
1200 New Jersey Avenue, SE
Washington DC 20590
You can also obtain other information about motor vehicle
safety from www.safercar.gov.
Canada
If you believe that your vehicle has a defect, which could cause
a crash or could cause injury or death, you should immediately
contact the Transport Canada's Defect Investigations and Recalls
Division, and Grand Design RV.
To contact Transport Canada, call 1-800-333-0510 toll-free in
Canada (or call 1-819-994-3328 if calling from the Gatineau-
Ottawa area or internationally); go to www.tc.gc.ca; or write to:
Transport Canada
Defect Investigations and Recalls Division
330 Sparks Street
Ottawa ON K1A 0N5
Canada

Reporting Safety Defects
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Service & Warranty
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SERVICE & WARRANTY
DEALER’S RESPONSIBILITIES
At the time of sale of the new RV, your dealer is expected to:
1. Deliver your RV in the best condition possible. Your RV must
pass the dealer’s Pre-Delivery Inspection (PDI), which
includes all system tests.
2. Provide orientation and familiarize you, the retail owner,
with the operation of all systems and components of the new
RV.
3. Explain and review the provisions of the Limited Base
Warranty and Limited Structural Warranty to you.
4. Ensure you receive a complete Owner Information Package,
and assist you in completing all necessary warranty
registrations (including locating model and serial numbers as
needed).
5. Instruct you on how to receive local and out of town service
for your RV and its separately warranted components,
whether in or out of warranty.
6. Service all Grand Design RV products.
7. Complete and return your “Warranty Registration and New
Vehicle Pre-Delivery Inspection Check List” form within thirty
(30) days from the date of delivery to Grand Design RV to
activate your applicable warranty coverage.
OWNER’S RESPONSIBILITIES
As the owner, you are responsible for the regular care and
proper maintenance of your RV. Proper maintenance will help
avoid situations where the Limited Base Warranty and Limited
Structural Warranty will not cover items due to neglect. You need
to perform maintenance services in accordance with this manual
and the corresponding manufacturer instructions for the
components included in your RV.
As the owner, it is your responsibility and obligation to return
the RV to an authorized dealer for any warranty repairs and
service that may be required. Your dealer is responsible for
proper service prior to delivery, and has a continued interest in
your satisfaction. Therefore, we recommend warranty and
maintenance services be performed by your Grand Design RV
dealer.
As with your other personal belongings, it is important to
protect yourself and others with insurance coverage. Your
insurance agent can assist you in obtaining the appropriate
The Limited Base Warranty and
Limited Structural Warranty are
activated only after Grand
Design RV receives the
completed (signed and dated)
warranty registration from your
dealer.

Service & Warranty
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Please be aware that all repair
businesses require notification
of any issues with their repairs
within a specified time limit.
Make sure you are familiar with
your dealer or RV repair center’s
repair policies.
insurance coverage for personal liability, theft, collision, property
damage, etc.
OBTAINING WARRANTY SERVICE
Service must be obtained within a reasonable time after
discovery of the defect and prior to the applicable warranty
expiration period. To help ensure your dealer provides the level
of service you expect, here are some suggestions:
Call ahead… Do not wait until you are ready to use your RV, as
your dealer may not be able to schedule it in immediately.
Generally, the service department is busiest on Mondays, Fridays
and before the holidays.
Be prepared… Have your warranty paperwork available, and
provide the service center with any past repair history as it may
assist the dealer technician in diagnosing the current issue.
Make a list… Provide a written list of repairs needed in specific
order of priority, and be reasonable with repair expectations. If
you need your RV returned by a specific time, discuss the
situation with the dealer’s service management as a second
appointment may be necessary for work not completed or parts
that may need ordered.
While waiting… Drop your RV off if possible. Do not be
surprised if told you cannot watch work being done. Some
insurance requirements forbid admission of customers to the
service area.
Inspect the work performed… After a repair is performed
inspect it thoroughly. Notify the dealer’s service management
immediately of any dissatisfaction. If you cannot return your RV
immediately for repair, make an appointment as soon as
possible. In the event the issue should re-occur after you have
left the dealership, contact the repair center and Grand Design
RV Customer Support as soon as possible, so the situation can be
resolved expediently.
OBTAINING EMERGENCY WARRANTY REPAIR
A roadside emergency can happen at any time, whether your
RV is new or old. If you are traveling, using the following
guidelines can help get you back on the road faster.
1. Use our website “Dealer Locator” located at
www.granddesignrv.com to find the nearest authorized
repair center.
2. If you cannot locate an authorized dealer near you, ask the
campground staff for referrals or check the local telephone
yellow pages. Or contact Grand Design RV Customer Support
or your selling dealer for assistance in locating a repair
facility.

Service & Warranty
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a. Contact the RV repair facility to discuss your situation
and make an appointment. Ask how their billing will be
handled. They may choose to bill Grand Design RV
directly; otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they or
you must call Grand Design RV Customer Support to
discuss applicable warranty coverage prior to any repair
work being performed.
c. Grand Design RV Customer Support will issue an
authorization number upon warranty repair approval
and advise if any original parts must be returned.
d. After the authorization number has been issued, the
repair center may begin actual repair on your RV.
e. For reimbursement, either you or the RV repair facility
must send a copy of your itemized repair bill and all
requested return parts by UPS (regular ground, freight
pre-paid) to Grand Design RV within 60-days of the
completed repair date. To expedite processing your
warranty claim, include your name, address, phone
number, RV 17-digit VIN and authorization number. If
returning parts, include a copy of your freight bill.
3. Inspect the completed repair work thoroughly. If you are not
satisfied, communicate that to the RV repair facility
management. Make sure you are satisfied with the repair
before you pay or leave the premises.
Obtaining weekend or after business hours emergency
repair assistance
If an authorized Grand Design RV dealer is not located nearby,
contact your selling dealer for assistance. If your dealer is closed,
check with the campground staff or telephone yellow pages for
an RV repair facility. Have the item repaired and contact Grand
Design RV Customer Support immediately the following business
day.
REPLACEMENT PARTS
Replacement warranty parts are distributed exclusively by
authorized Grand Design RV dealers or service centers. Grand
Design RV does not sell parts retail direct or to non-authorized
dealers. If an original part is no longer available, Grand Design RV
or your dealer will try to provide an appropriate substitute.
AFTERMARKET INSTALLATIONS & ALTERATIONS
Aftermarket installations or alterations to the original
equipment vehicle as distributed by Grand Design RV are not
Please have the following
available if you call for
assistance:
Your name, location, and
a phone number where
you can be reached
Your RV 17-digit VIN
Date of purchase
Contact information for
the RV repair facility or
dealer
Detailed description of
the concern
Component description,
serial number, and model
number (if applicable)
Failure to contact Grand
Design RV Customer Support,
unauthorized or improper
warranty repairs, or failure to
return requested original
parts may result in loss of
reimbursement and/or loss of
warranty.

Service & Warranty
Page | 10
covered by the Limited Base and Structural Warranties. The
special body company, assembler, equipment installer, or up-
fitter is solely responsible for warranties on the body or
equipment and any alterations (or any effect of the alterations)
to any of the parts, components, systems, or assemblies installed
by Grand Design RV. Grand Design RV is not responsible for the
safety or quality of design features, materials, or workmanship of
any alterations by such suppliers.
UPDATING YOUR CONTACT INFORMATION
Federal record keeping laws require that we maintain a file of
owners of our RVs. Please help us keep your contact information
updated so that, in the event of a recall or customer notification
letter, you are notified.
Please let us know (in writing) in the event of a change of
address or ownership, or if your RV is stolen, totaled or
destroyed. Email your updated contact information request to
[e-mail] or mail to:
Grand Design RV
11333 County Road 2
Middlebury IN 46540
If you have any questions, please contact Grand Design RV
Customer Support at [phone].

Service & Warranty
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Grand Design RV, LLC
ONE YEAR LIMITED BASE WARRANTY
SUMMARY
What does this Warranty cover?
Grand Design RV, LLC (“Warrantor”) provides this One (1) Year (“Warranty Period”) Limited
Base Warranty [which begins to run from the earlier of (i) the date of purchase by the original
retail consumer purchaser or (ii) when the recreational vehicle is put into service] against certain
defects in materials and/or workmanship for the recreational vehicle manufactured by, and
workmanship provided directly by, Warrantor arising under normal use and service to the
ORIGINAL RETAIL CONSUMER PURCHASER for the Warranty Period of the recreational vehicle.
This Warranty only covers material components and parts of the recreational vehicle actually
manufactured by and made by Warrantor and labor provided directly by Warrantor but no parts
not made or manufactured by Warrantor. In addition to the forgoing and the other limitations
and restrictions set for in this limited warranty, this limited warranty only covers a recreational
vehicle sold by an authorized warrantor dealer to the original retail customer or its assign
(transfer) to another retail purchaser within the warranty period, but only if the warranty for the
recreational vehicle is registered in the original vehicle owner’s name within the thirty (30) day
start date period set forth above.
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY FOR ALL DEFECTS OF MATERIAL AND
WORKMANSHIP. THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER EXPRESSED OR IMPLIED
WARRANTIES. THERE ARE NO OTHER EXPRESSED OR IMPLIED WARRANTIES BEYOND THOSE SET
FORTH HEREIN. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. IN ADDITION TO THE EXCLUSIONS SET FORTH IN THIS LIMITED WARRANTY, THIS
WARRANTY DOES NOT APPLY TO DAMAGE DUE TO NEGLIGENT USE, MISUSE, ABUSE OR
ACCIDENT INVOLVING ANY PART AND/OR ALL OF THE RECREATIONAL VEHICLE, OR THE REPAIR
OR ALTERATION OF SUCH RECREATIONAL VEHICLE. ANY REPAIR OR ALTERATION TO THE
RECREATIONAL VEHICLE SPECIFICALLY VOIDS THIS WARRANTY. ANY COMMERCIAL USE, RENTAL,
OR BUSINESS USE OF THE RECREATIONAL VEHICLE VOIDS THIS AND ALL OTHER WARRANTIES
PROVIDED BY WARRANTOR.
The sole remedy for a breach of the warranty is as follows. Defective parts and workmanship
will be replaced by the Warrantor, or the Warrantor’s authorized agent, provided that the
following terms are met:
1. The Warrantor’s authorized agent must be notified of the covered defect within the
warranty period and within Twenty (20) days of when the defect was discovered or should
have been discovered by a reasonable person exercising reasonable care according to the
terms of this Limited Warranty.
2. The person seeking the replacement of the defective part or labor must be the original
retail consumer purchaser, or an assignment to another consumer purchaser within the
Warranty Period. Any assignment does not extend the Warrant Period.

Service & Warranty
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3. The defective material or workmanship for which the warranty work and/or part is sought
must be to the RECREATIONAL VEHICLE itself only.
4. The other terms and conditions of this Limited Warranty must be satisfied.
What types of things are excluded from the Warranty?
This Warranty does not cover:
a. Defects in any component parts or labor of the recreational vehicle which are not
considered the RECREATIONAL VEHICLE or which were not manufactured by Warrantor;
b. Defects in any items or labor which are covered by a separate warranty from the original
manufacturer of any part that is used by Warrantor in the RECREATIONAL VEHICLE;
c. Deterioration due to normal wear, tear, and exposure;
d. Repairs or replacements made necessary by negligence, negligent use of, misuse of,
abuse of, loading the unit beyond its gross weight limitations, accidents, acts of God,
modifications or alterations in or to the RECREATIONAL VEHICLE by anyone, and failure
to maintain or care for the RECREATIONAL VEHICLE, and any and all matters which were
not within the control of the Warrantor;
e. Neglect of the recreational vehicle or any part of it;
f. Repairs or replacements made necessary by reason of a failure of the original retail
consumer purchaser or others to follow ordinary maintenance procedures as
recommended by the Warrantor or the manufacturer or dealer of the recreational
vehicle;
g. Any defect caused in-transit to or from a dealer or to or from the consumer or by the
consumer or another;
h. Any defects in work, labor, materials or parts not actually manufactured by, performed
by or made by Warrantor;
i. Tires; Batteries; Optional Generators and certain Appliances & Electronic Entertainment
Equipment which is warranted separately by the respective component manufacturer.
j. Recreational vehicles purchased anywhere other than from an authorized Warrantor
dealer;
k. Alterations, modifications or changes to the original design and build of the recreational
vehicle;
l. Vehicles used for rental, business or disaster relief purposes;
m. Routine maintenance and adjustments;
n. Vehicles registered and used outside the U.S. and Canada;
o. Consequential/incidental expenses (damages) such as service calls, transportation,
lodging, food, fuel, etc. NOTE: Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you;
p. Fading, yellowing or aging of exterior materials due to UV or sunlight or weather
exposure;
q. Damage that has occurred as a result of misuse, abuse, neglect, or lack of maintenance;
r. Damage caused by unregulated water pressure, tank over-fill or plumbing system
modifications resulting in flooding of the vehicle;
s. Damage caused by unprotected electrical hook-ups (home or campground), power
surges, lightning, circuit overload or electrical system modifications;
t. Damage caused by overloading or improper weight distribution;

Service & Warranty
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u. Damage caused by improper ventilation resulting in excessive condensation which
results in water damage and/or mold or mildew;
v. Damage, fading or deterioration caused by prolonged exposure to natural elements;
w. Damage caused by infestation by insects or other animals;
x. Damage caused by the tow vehicle hitch, equalizer, stabilizer, electrical or brake
controller system;
y. Damage caused by the environment or weather, including, but not limited to, flooding,
high winds, acid rain, hail, lightning, high heat, extreme cold, etc.
z. Damage caused by road surface conditions, applications of salt or de-icing chemicals,
gravel/sand, ruts, holes, etc.;
aa. Exterior paint or finish which is warranted independently by the paint manufacturer
and/or independent applicator;
bb. DEFACING: scratches, dents, and rust on any surface of the RECREATIONAL VEHICLE; and
cc. EXCESS weight on the RECREATIONAL VEHICLE.
WARRANTOR’S OBLIGATIONS - HOW TO GET WARRANTY SERVICES
How Do You Get Service?
In no event shall repair or replacement for a defect be covered under this Warranty unless
the repair or replacement occurs at Warrantor’s facilities, or Warrantor’s designated repair shop
or dealer. Upon discovery of any defect covered by this Warranty, you must notify the authorized
dealer from whom you purchased the recreational vehicle. Following notification, the
recreational vehicle must be taken to the authorized dealer from whom you purchased it for
inspection or another authorized dealer, if authorized by Warrantor, or authorized repair shop
as directed by Warrantor. Either that dealer or repair shop or Warrantor will undertake
appropriate corrective repairs in instances where the defect is covered by this Warranty.
Warrantor reserves the right to use or cause the use of alternative parts or components having
substantially equal or greater quality.
Warrantor will remedy defects in materials and workmanship covered under this Limited
Warranty under normal use and service caused by Warrantor in the RECREATIONAL VEHICLE
ONLY of the recreational vehicle. Warranty performance can only be obtained at Warrantor’s
authorized dealers and service representatives. All costs incurred in transporting this recreational
vehicle for warranty service shall be borne by purchaser unless otherwise approved in advance
by Warrantor.
What are purchaser’s obligations?
The purchaser shall give notice to the Warrantor’s agent or dealer within Twenty (20) days
after it is or should have been discovered, and any action to enforce it shall be commenced not
more than three (3) months thereafter; otherwise the Purchaser will have waived any such defect
and claim, and any and all damages arising as a result thereof. The purchaser must perform
reasonable and necessary maintenance upon the recreational vehicle and use the recreational
vehicle in accordance with the manufacturer of the recreational vehicle’s and Warrantor’s
directions and recommendations. Among the other requirements under this Warranty, the
Purchaser must also:

Service & Warranty
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Maintain the recreational vehicle in accordance with the maintenance requirements
contained in the Owner’s Manual;
Make minor adjustments including (but limited to) doors, drawers, latches, regulators,
controls, mechanisms, etc. after 90 days of ownership;
Maintain all exterior seals and sealant, which must be inspected every 6 months to
assure there are no gaps or voids, and correcting as necessary; and
Return their vehicle to an authorized dealer for repairs.
If you believe that you have a claim under this Warranty, locate and contact your nearest
authorized Warrantor dealer to schedule an appointment. Be prepared to provide your vehicle
serial number (VIN), date of purchase, and a description of the issue or concern. If you cannot
locate a dealer, please go to the Warrantor’s web site or contact Warrantor directly for
immediate assistance.
What are the Dealer’s Responsibilities?
Perform a walk-through to assure that the customer understands the operation, use and
safety requirements of the vehicle;
Review vehicle warranties, operating manuals and instruction guides; and
Inform the customer on how to obtain service, locally or while in transit;
Warrantor is not responsible or liable for any failures, breaches, negligence, inattention or
problems on the part of the Dealer.
What events discharge Warrantor from the obligations under this Warranty?
Misuse or negligent use, abuse, or accident, neglect, unauthorized alteration,
failure to provide reasonable and necessary maintenance including reasonable
periodic inspections of the recreational vehicle and/or use of the recreational
vehicle for rental, business or commercial use or any other use other than to use
the recreational vehicle only for personal and occasional or extended use, shall
each discharge the Warrantor from any obligation under this Warranty. The
recreational vehicle is designed for recreational and personal use.
What do I do to activate warranties of other manufacturers of component parts and goods?
COMPONENT WARRANTIES
As stated above, some components, accessories or equipment are not covered by this Base
Limited Warranty. Examples include tires, batteries, optional generators, and some appliance
& electronic entertainment equipment. However, those items may have coverage provided by
the component manufacturer. These warranties are completely separate from this Limited
Base Warranty, and in some cases may be longer and/or have specific coverage provisions and
requirements. In order to activate these warranties you may have to complete registration
forms, post cards or some other form of notification to the component manufacturer within a
specific time period. These forms and documents will be located with the Owner’s Materials
provided with your new vehicle. You must complete and submit them to the respective
manufacturer as quickly as possible, and within the time periods required by those warranties.

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DISCLAIMER OF CONSEQUENTIAL, PUNITIVE AND INCIDENTAL DAMAGES
What other conditions or limitations apply to this Warranty?
The original retail purchaser of the recreational vehicle and any person to
whom the recreational vehicle is transferred or given or conveyed, and any
person who is an intended or unintended user or beneficiary of this Limited
Warranty, shall not be entitled to recover from Warrantor any consequential,
punitive or incidental damages resulting from any defect in the recreational
vehicle, or loss of use, time or revenues. This warranty also excludes costs of
transportation to any authorized dealer or service representative or to the Warrantor to get
warranty service, loss of use of the recreational vehicle, loss of time, loss of revenues,
inconvenience, or other incidental or consequential damage and any punitive damages, with
respect to business or property, whether as a result of breach of warranty, negligence, or
otherwise.
Some states do not allow the exclusion or limitation or the exclusion may not apply to you.
TO THE EXTENT NOT EXCLUDED IN THIS LIMITED WARRANTY, THE IMPLIED WARRANTY OF
MERCHANTABILITY, AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY
USE, IS LIMITED TO THE WARRANTY PERIOD OF THIS WRITTEN WARRANTY, AND ANY OTHER
IMPLIED WARRANTY ARISING BY OPERATION OF LAW ARE SPECIFICALLY LIMITED TO THE
WARRANTY PERIOD OF THIS WRITTEN WARRANTY TO THE EXTENT NOT ACTUALLY EXCLUDED
IN THIS LIMITED WARRANTY.
IF ANY MODEL OR SAMPLE IS SHOWN TO THE PURCHASER PRIOR TO THE PURCHASE OF
THE RECREATIONAL VEHICLE, SUCH SAMPLE OR MODEL WAS MERELY TO ILLUSTRATE A
GENERAL TYPE OF QUALITY AND NOT TO REPRESENT THAT THE RECREATIONAL VEHICLE
WOULD NECESSARILY CONFORM TO A SAMPLE OR MODEL AND SHALL NOT BE DEEMED TO BE
PART OF THE BASIS OF THE BARGAIN OR CREATE ANY EXPRESSED WARRANTIES OR
AFFIRMATIONS OR PROMISES.
DISCLAIMER OF EXPRESSED AND IMPLIED WARRANTIES
THE WARRANTOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER IMPLIED WARRANTIES.
THERE IS NO EXPRESS OR IMPLIED WARRANTY MADE BY WARRANTOR BEYOND THAT
CONTAINED IN THE LIMITED WARRANTY ABOVE. THE ABOVE REFERENCED LIMITED
WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES. TO ACTIVATE THE LIMITED
WARRANTY, THE RECREATIONAL VEHICLE MUST BE REGISTERED WITHIN THIRTY (30) DAYS OF
THE DATE OF PURCHASE; OTHERWISE, THIS LIMITED WARRANTY WILL NOT BE EFFECTIVE. NO
PERSON HAS THE AUTHORITY TO ENLARGE, AMEND, OR MODIFY THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.

Service & Warranty
Page | 16
DESIGN CHANGES
Warrantor reserves the right to change the design of its RECREATIONAL VEHICLE from time
to time without notice and without obligation to make corresponding changes in its products
previously manufactured.
ATTORNEYS FEES
Any warranty claim asserted or brought in violation of this Limited Warranty, or any claim
brought against WARRANTOR, directly or indirectly, under which the Purchaser or any other
person or entity seeks to broaden the terms of the Limited Warranty or under which the
Purchaser or any other person fails to successfully prevail on any issue or matter of any type or
nature, shall entitle Warrantor to recover its costs, damages, and reasonable attorney’s fees in
connection with the same.
How Does State Law Relate to This Warranty?
This Warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
By registering or having your recreational vehicle registered in your name, or by asserting
a claim under this Limited Warranty, Purchaser (and all assigns) is agreeing on behalf of the
purchaser and all assigns to be bound by the terms and conditions of this Limited Warranty.
Grand Design RV, LLC
11333 County Road 2, Middlebury, IN 46540
Telephone: [phone]