Grandstream Networks HT801 Instruction manual

Grandstream Networks, Inc.
HT801
Analog Telephone Adaptor
Quick User Guide
For detailed information please consult
HT801 administration or user guides
available at: www.grandstream.com
©2016 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
OBTAINING HT801 IP ADDRESS
The HT801 is by default configured to obtain the IP
address from DHCP server where the unit is
located. In order to know which IP address is
assigned to your HT801, you can access to the
“Interactive Voice Response Menu”.
Please refer to the steps below:
1. Use a telephone connected to phone port of
your HT801.
2. Press *** (press the star key three times) to
access the IVR menu and wait until you hear
“Enter the menu option“.
3. Press 02 and the current IP address will be
announced.
ACCESSING THE WEB UI
1. Connect the computer to the same network as
your HT801.
2. Make sure the HT801 is up and running.
3. You may check your HT801 IP address using
the IVR on the connected phone. Please see
Obtain the HT801 IP address via the connected
analogue phone
4. Open Web browser on your computer.
5. Enter HT801’s IP address in the address bar of
the browser.
6. Enter the administrator’s password to access
the Web Configuration Menu.
Note: The computer must be connected to the
same sub-network as the HT801. This can be easily
done by connecting the computer to the same hub
or switch as the HT801.
CONFIGURING HT801 THROUGH VOICE
PROMPTS
HT801 has a built-in voice prompt menu for
simple device configuration.
To use IVR:
Pick up the handset and dial “***” to use the IVR
menu.
Please refer to the user manual for more
information about IVR and how to access its menu
options.
REBOOTING HT801
Using Web UI
1. Access HT801 web interface.
2. Press “Reboot” button in the bottom of the
page.
Using IVR
1. Pick up the handset and dial “***” to use the
IVR menu.
2. Press 99 to access reset/reboot menu.
3. Press 9 once IVR prompt is played.
4. “Rebooting” IVR will be played and HT801 will
reboot.
CALLS OPERATIONS
PLACING A PHONE CALL
To make the outgoing calls using your HT801.
1. Pick up the handset of the connected phone.
2. Dial the number directly and wait for 4
seconds (Default “No Key Entry Timeout”); or
3. Dial the number directly and press # (“Use #
as dial key” must be configured in web
configuration).
DIRECT IP CALLS
Direct IP calling allows two parties, that is, a FXS
port with an analog phone and another VoIP
Device, to talk to each other in an ad hoc fashion
without a SIP proxy.
To complete a Direct IP Call:
 Both HT801 and other VoIP Device, have
public IP addresses, or
 Both HT801 and other VoIP Device are on the
same LAN using private IP addresses, or
 Both HT801 and other VoIP Device can be
connected through a router using public or
private IP addresses (with necessary port
forwarding or DMZ).
The HT801 support two ways to make Direct IP
Calling:
Using IVR
1. Pick up the analog phone then access the
voice menu prompt by dialing ***.
2. Dial “47” to access the direct IP call menu.
3. Enter the IP address after the dial tone and
voice prompt “Direct IP Calling”.
Using Star Code
1. Pick up the analog phone then dial “*47” (No
dial tone will be played).
2. Enter the target IP address.
Notes:
 Destination ports can be specified using
“*” (encoding for “:”) followed by the port
number.
 IP address convention example:
If the target IP address is 192.168.0.160, the
dialing convention is 192*168*0*160.

CALL HOLD
 During an active call, press “Flash” button
on the analog phone (if the phone has that
button) to place the call on hold.
 Press “Flash” button again to release
previously held caller and resume
conversation.
Note: If no “ Flash” button is available, use
“hook flash” (toggle on-off hook quickly).
CALL WAITING
The call waiting tone (3 short beeps) indicates
an incoming call, if the call waiting feature is
enabled.
 To toggle between incoming call and
current call, you need to press the “Flash”
button. The first call is placed on hold.
 Press the “Flash” button to toggle between
the active calls.
CALL TRANSFER
Blind transfer
Assuming that phones A and B are in
conversation. The phone A wants to blind
transfer phone B to phone C:
 On the phone A, press “Flash” button to
hear the dial tone.
 The phone A dials *87 then dials caller C’s
number, and then # (or wait for 4
seconds).
 The phone A will hear the dial tone. Then,
phone A can hang up.
Note: “Enable Call Feature” must be set to
“Yes” in web configuration page.
Attended transfer
Assuming that phones A and B are in conversation.
The phone A wants to attend transfer phone B to
phone C:
1. On the phone A, press “Flash” button to hear the
dial tone.
2. Phone A dials the phone C’s number followed by
# (or wait for 4 seconds).
3. If phone C answers the call, phones A and C are
in conversation. Then A can hang up to complete
transfer.
4. If phone C does not answer the call, phone A
can press “flash” to resume call with phone B.
Note: When attended transfer fails and A hangs
up, the HT801 will ring back user A to remind A that
B is still on the call. A can pick up the phone to
resume conversation with B.
3-WAY CONFERENCING
The HT801 support Bellcore style 3-way
Conference. To perform the 3-way conference, we
assume that the call is established between phone
A and B. Phone A (HT801) wants to bring third
phone C into conference:
1. Phone A presses FLASH (on the analog phone,
or Hook Flash for old model phones) to get a
dial tone.
2. Phone A dials C’s number then # (or wait for 4
seconds).
3. If phone C answers the call, then A presses
FLASH to bring B, C in the conference.
4. If phone C does not answer the call, phone A
can press FLASH back to talk to phone B.
5. If phone A presses FLASH during conference,
the phone C will be dropped out.
6. If phone A hangs up, the conference will be
terminated for all three parties when
configuration “Transfer on Conference Hang
up” is set to “No”. If the configuration is set to
“Yes”, A will transfer B to C so that B and C
can continue the conversation.
CALL RETURN
In order to call back to the latest incoming
number.
1. Pick up the handset of the connected phone
(Off-hook).
2. After hearing the dial tone, input “*69”, and
follow by “#” or wait for time out.
3. Your phone will automatically call back to the
latest incoming number.
Note: Star codes (*XX) related features
mentioned above are supported by ATA default
settings. If your service provider provides different
feature codes, please contact them for
instructions.