Grandstream Networks DUAL FXS PORT HT502 User manual

Comwave Home Phone Adapter
Quick Start Guide
Home Phone Adapter
1
PHONE 1
Used to connect to your telephone
handset, using your existing
telephone cord. A telephone
number will be assigned to this
port.
iPhone Connections
123 4
LAN
Used to connect to your computer
using an Ethernet Cable (if you are not
using a wireless router).
WAN
Used to connect to your High Speed
Internet modem using the Ethernet
Cable provided in your package.
DC 12V
Used to connect to a power source
(like a wall outlet or power bar),
using the Power Adapter provided
in your package.
1
1Grandstream HT502
Home Phone Adapter
2Ethernet Cable
3Power Adapter
1 2
3
Output: 12V
Note: This power adapter is universal and can
function in most countries.
Package Contents

Recommended Installations
Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).
Internet modem
router
computer
router
(optional)
combo
modem/router
computer
computer
NO
YES
YES Comwave Home Phone
Adapter
Comwave
Home Phone
Adapter
Internet modem
Comwave
Home Phone
Adapter
x
www.comwave.net/setup_videos

high speed
internet modem
PC
power outlet
existing
cable or phone
line
telephone
4
step
8
step
router
(optional)
6
step
3
step
2
step
5
step
WAIT!!
WAIT!!
5 min.
2 min.
Installation Diagram
Continue to 1
step
www.comwave.net/setup_videos

Connect an Ethernet cable from the High Speed Internet modem to the WAN
port of the Home Phone Adapter.
Connect a second Ethernet cable from the LAN port of the Home Phone Adapter
to your computer.
Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
Connect the High Speed Internet modem to a power outlet.
Note: Please wait 2 minutes before continuing to the next step.
Connect the Home Phone Adapter to the power outlet and wait 5 minutes.
Note: Do not disconnect as you could cause damage to the Adapter.
Your phone should now work.
Note: If you do not hear dial tone or are unable to make or receive calls,
disconnect the power from both the modem and Home Phone Adapter and
wait 1 minute. Retry then . Doing so may resolve the issue quickly
and prevent an unnecessary call to our Technical Services team.
Start your computer.
2
step
3
step
4
step
6
step
7
step
8
step
5
step
1
step
To begin installation, turn o your computer and disconnect the power adapter to
your High Speed Internet modem.
5
step
6
step

Features
VoiceMail
Comwave’s VoiceMail stores 20
messages and allows you the exibility
of listening to your messages via
phone or email.
How to access Comwave’s VoiceMail
From Home:
• From your Comwave Home Phone,
press *98 to enter your mailbox.
Away from Home:
• Dial your Comwave Home Phone
number and press * during the
greeting to enter your mailbox.
From your email:
• The voice messages can be
automatically forwarded to your
email account.
• Set up this feature by logging in to
your account at
www.comwave.net/myaccount.
1Save
2Delete
3Play
4Previous
5Date/Time
6Next
1 Record
2Listen
3Use default greeting
From Home Away from Home
1
Play
Messages
2
Change
Busy Greeting
3
Change
No Answer Greeting
4
Change
Passcode
5
Personalize
Name
From your Comwave
Home Phone press
*98 to enter your mailbox.
Enter your passcode
1
Voice Messaging Menu
Dial your Comwave Home Phone
number and press * during the
greeting to enter your mailbox.
Enter your passcode

Comwave 9-1-1
Take a moment to review the 9-1-1 terms at www.comwave.net/911.
Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount to
verify or update your 9-1-1 address.
IMPORTANT: Every time you change your billing address or travel with your Comwave Home Phone Adapter
you will need to update your 9-1-1 address.
Comwave’s Call Waiting service allows you
to answer a second incoming call without
disconnecting your original call.
How it works: To answer the second call and
toggle between two callers, simply press
the “Flash” or “Switch Hook” button on your
telephone set.
Tip: If you subscribe to Call Waiting service and
wish to engage in a phone call without being
interrupted by Call Waiting, you can disable
it for that call by keying *70 , followed by the
number you wish to call.
Comwave’s Caller ID service allows you to see
the identity of the person calling you and they
can see your identity when you call them.
How it works: Your telephone number
and name were set when you signed up to
Comwave and will appear as rst-initial last-
name (example: J. Smith).
Tip: If you wish, you can “hide” your ID (name
and phone number) on a call-by-call basis by
keying *67 before the number being dialed.
Call Waiting
There are many more features available.
For a complete description and setup instructions, visit www.comwave.net/features
Caller ID

HT502-B
Have more questions?
1-877-474-6638
www.comwave.net/setup_videos