Grandstream Networks HA100 User manual

Grandstream Networks, Inc.
HA100
High Availability Kit for UCM6510
User Manual

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Table of Contents
CHANGELOG.................................................................................................................4
Firmware Version 1.0.0.1 .......................................................................................................................4
INTRODUCTION.............................................................................................................7
PRODUCT OVERVIEW ..................................................................................................8
Feature Highlights..................................................................................................................................8
HA100 Technical Specifications.............................................................................................................8
INSTALLATION ............................................................................................................10
HA100 Interfaces .................................................................................................................................10
HA100 Back Panel........................................................................................................................10
HA100 Front Panel .......................................................................................................................10
RS-485 Interface........................................................................................................................... 11
LED Indicators .....................................................................................................................................11
HA100 CONNECTION ..................................................................................................12
Powering and Connecting HA100........................................................................................................12
Connecting HA100 with 2x UCM6510s ...............................................................................................13
Setup Requirements .....................................................................................................................13
UCM6510 and HA100 Connection ...............................................................................................13
HA100 Deployment Methods........................................................................................................15
Method 1: Backup and Restore Configuration.....................................................................15
Method 2: Sync Configuration..............................................................................................15
HA100 CONFIGURATION SETTINGS ON THE UCM6510..........................................16
HA100 FUNCTIONALITY .............................................................................................17
UCM6510 Failure Management...........................................................................................................18
HA100 Failure Management ................................................................................................................18
EXPERIENCING HA100 ...............................................................................................19

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Table of Tables
Table 1: HA100 Features at a Glance...........................................................................................................8
Table 2: HA100 Technical Specifications ......................................................................................................8
Table of Figures
Figure 1: High Availability..............................................................................................................................7
Figure 2: HA100 Package Contents .............................................................................................................9
Figure 3: HA100 Back Panel.......................................................................................................................10
Figure 4: HA100 Front Panel ...................................................................................................................... 11
Figure 5: RS485 Ports on the HA100 .........................................................................................................11
Figure 6: HA100 LEDs ................................................................................................................................11
Figure 7: Basic Connection Setup of the HA100 ........................................................................................12
Figure 8: HA100 Connection with UCM A and UCM B ...............................................................................14
Figure 9: HA Settings on the UCM6510......................................................................................................16
Figure 10: HA100 Functionality...................................................................................................................17

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CHANGELOG
This section documents significant changes from previous firmware versions. Only major new features or
major document updates are listed here. Minor updates for corrections or editing are not documented here.
Firmware Version 1.0.0.1
•This is the initial version for HA100.

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COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

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GNU GPL INFORMATION
HA100 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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INTRODUCTION
Thank you for using Grandstream HA100. To meet the requirements of our customers, Grandstream has
released the HA100, a module designed to implement the High Availability failover feature for our enterprise
grade IP-PBX UCM6510.
It contains a set of external ports and splits each of them into two internal ports: Port A and Port B. The
ports on the UCM6510 A and UCM6510 B should be connected to each Port A and Port B respectively. The
external ports on the HA100 provide PBX service.
Powered by an advanced hardware platform and revolutionary software functionalities, the connection
between the UCM6510 and HA100 offers a breakthrough turnkey solution for converged voice, video, data,
fax, security surveillance, and mobility applications out of the box without any extra license fees or recurring
costs.
Figure 1: High Availability
HA100
Primary UCM6510
Backup UCM6510

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PRODUCT OVERVIEW
Feature Highlights
The following list contain the major features of the HA100:
Table 1: HA100 Features at a Glance
HA100 Technical Specifications
Table 2: HA100 Technical Specifications
Back Panel Interface
Analog Telephone FXS
Ports
2 ports
PSTN Line FXO Ports
2 ports
T1/E1 Interface
1 port
Network Interfaces
1 LAN/ 1 WAN
RS-485
2, 1 for Primary UCM6510 and 1 for Secondary UCM6510
Reset Switch
Yes
Universal Power Supply
DC 12V.
Front Panel Interface
Analog Telephone FXS
Ports
4, 2 FXS A / 2 FXS B
PSTN Line FXO Ports
4, 2 FXO A / 2 FXO B
T1/E1 Interface
2 ports, T1/E1 A, T1/E1 B
Network Interfaces
2 LAN/ 2 WAN
LED Indicators
Power, T1/E1, FXS, FXO, LAN, WAN
•Designed to provide a failover solution for the UCM6510.
•Connect two UCM6510s to the HA100 to create a back-up solution
and automatically switch to a secondary UCM6510 if the main one
fails.
•An ideal complimentary connector to the UCM6510 for businesses
that need a reliable UC system without any interruptions or failures.
•Up to 14 LED indicators that can be controlled by GPIO ports.
HA100

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Equipment Packaging
The following items are included in the HA100 packaging:
Note: Check for all items above before installation. If anything is missing, contact your reseller/distributor.
1x Quick Installation Guide
1x Power Adapter
1x HA100
2x USB-to-RS485 Cable
Figure 2: HA100 Package Contents

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INSTALLATION
Before deploying and configuring the HA100, the unit needs to be properly powered up and connected.
This section describes detailed information about the HA100 interfaces and the steps needed for setting up
the HA100.
HA100 Interfaces
The HA100 device has 24 ports, 1 reset button and 1 ground interface.
The 24 ports include 7 pairs of internal ports, 7 external ports, 2 RS485 ports and 1 power port.
HA100 Back Panel
The following image illustrates the back panel of the HA100 containing the external ports:
Figure 3: HA100 Back Panel
The back panel contains the following ports:
•2 FXS ports.
•2 FXO ports.
•1 WAN port.
•1 LAN port.
•1 T1/E1/J1 port.
•2 RS-485 ports.
HA100 Front Panel
The following image illustrates the front panel of the HA100 containing the internal ports:
Power Port
(12V)
T1/E1/J1
Ports
2 x FXS
Ports
RS-485
Ports
2 x FXO
Ports
LAN
Port
WAN
Port
Ground