Grandstream Networks IPVT10 User manual

Grandstream Networks, Inc.
IPVT10
Video Conferencing Server
User Guide

P a g e | 1
IPVT10 User Guide
Version 1.0.2.8
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.

P a g e | 2
IPVT10 User Guide
Version 1.0.2.8
CAUTIONS
In order to use the equipment correctly and safely, please read the safety cautions carefully before using it
and strictly follow it when using it. "Equipment" refers to the equipment itself and its accessories by default
in this document.
Basic Requirements
•Please keep the equipment dry and avoid violent collisions between the equipment and other objects
during storage, transportation, and usage.
•Please do not disassemble the equipment. Please contact with Grandstream support or designated
distributor when users encounter problems.
•Any individual or enterprise may not change the structure, safety or performance design of the
equipment without Grandstream authorization.
•When using this equipment, users should follow the relevant laws and regulations, and respect the
legal rights of others.
Environmental Requirements
•Before plugging or unplugging the cables of the equipment, users should stop using the equipment and
disconnect the power supply.
•Please keep the equipment away from the heat source or fire such as electric heater, candle and etc.
•Please keep the equipment away from the strong magnetic or strong electric appliances, such as
microwave oven, refrigerator, mobile phone and etc.
•Please place the equipment on the stable worktable.
•Please place the equipment in a ventilated, direct light-free environment. The recommended operating
environment temperature of this equipment is 0℃ to 45℃
•Do not block the openings of the device with any object and leave more than 10cm of heat dissipation
space around the equipment.

P a g e | 3
IPVT10 User Guide
Version 1.0.2.8
•Do not place any objects (such as candles or water containers) on the equipment. If foreign objects or
liquids are in the equipment, stop using the equipment and disconnect the power supply immediately,
unplug all the cables connected to the equipment, and contact with Grandstream designated service
center.
•Do not place the equipment near water or a humid area.
•Please keep the equipment clean and away from the dust.
•Do not place the equipment near the objects which are easily combustible, such as foam materials and
etc.
Note: If the device keeps running for a long time, the shell of the device will be heat with a certain
degree. Please do not worry about it, and the equipment can still be working normally.
Terms and Conditions
•Please keep the equipment away from children, in order to avoid dangers such as swallowing.
•Please use the accessories which are coming with the equipment or recommended by the manufacturer.
•Do not place the equipment near water or a humid area. If the liquid flows into the equipment
accidentally, please disconnect the power supply immediately, and unplug all cables connected to the
equipment, such as power cable. Then, please contact with Grandstream designated service center.
•The supplied voltage of the equipment has to meet the input voltage requirement of the equipment.
Please use the lightning protection socket which matches the requirements.
•Before plugging or unplugging the cables from the equipment, please stop using the equipment and
disconnect the power supply from the equipment.
•Please keep the hands dry when plugging and unplugging the cables from the equipment.
•Do not step on, pull, or bend the cables excessively of the equipment to avoid equipment failure.
•Do not use the damaged or aged cables with the equipment.
•Please keep the power plug clean and dry to avoid electric shock or other hazards.
•Please disconnect the power supply from the equipment in a thunderstorm, and remove all the cables
connect to the equipment, such as power supply cable, in order to avoid lightning damage to the
equipment.

P a g e | 4
IPVT10 User Guide
Version 1.0.2.8
•If users do not plan to use the equipment for a long time, please disconnect the power supply and
remove all cables connect to the equipment.
•Do not look at the fiber interface on the equipment to avoid to impaired vision.
•If any abnormal issue occurs, such as equipment smoking, abnormal sound, abnormal odor, please
stop using the equipment and disconnect the power supply from the equipment immediately. Please
unplug all the cables connected to the equipment and contact with Grandstream designated support
center.
•Please avoid the foreign objects (such as metal) enter the equipment from the heat dissipation hold.
•Before connecting other cables to the equipment, connect the ground cable to the host first; When
users try to disconnect the cables from the equipment, please remove the ground cable at the end.
•Please ensure the protection ground cable of the three-phase socket is grounded effectively. The
neutral wire and the live wire are not connected reversely.
•Do not scratch the shell of the equipment. Otherwise, the peeled paint may cause allergy, or equipment
failure (falling into the equipment and causing failure).
•To ensure the safety, when the fuse in the equipment is blown, please replace the fuse with the same
model and size.
Cleaning Instructions
•Before cleaning, please stop using the equipment and disconnect the power supply, and unplug all
cables connected to the equipment.
•Do not clean the equipment shell with cleaning liquids or spray cleaner. Users could use a soft cloth to
wipe the equipment shell.

P a g e | 5
IPVT10 User Guide
Version 1.0.2.8
Table of Content
DOCUMENT PURPOSE...............................................................................................16
CHANGELOG...............................................................................................................17
Version 1.0.2.8 .....................................................................................................................................17
Version 1.0.1.5 .....................................................................................................................................17
Version 1.0.0.15 ...................................................................................................................................17
WELCOME ...................................................................................................................18
PRODUCT OVERVIEW ................................................................................................19
Feature Highlights................................................................................................................................19
IPVT10 Technical Specifications..........................................................................................................20
GETTING STARTED.....................................................................................................23
IPVideoTalk ID .....................................................................................................................................23
Conference Management Platform......................................................................................................24
Main Features...............................................................................................................................24
Login to Conference Management Platform.................................................................................24
CREATE MEETINGS ....................................................................................................25
JOIN MEETING ............................................................................................................26
GVC32XX CLIENT........................................................................................................28
About GVC32XX ..................................................................................................................................28
Configure IPVT10 Server Address.......................................................................................................28
Activate/De-Activate IPVideoTalk ID....................................................................................................29
Start a Meeting.....................................................................................................................................31
Instant Meeting .............................................................................................................................31
Schedule a Meeting ......................................................................................................................31
Start a Webinar ....................................................................................................................................32
Conference Control..............................................................................................................................32

P a g e | 6
IPVT10 User Guide
Version 1.0.2.8
Request to Share Webcam..................................................................................................................35
Recording.............................................................................................................................................36
Local Recording............................................................................................................................36
Cloud Recording ...........................................................................................................................36
Check Meeting Information..................................................................................................................37
Join Meeting.........................................................................................................................................38
Schedule Meeting ................................................................................................................................39
Check Scheduled Meetings..........................................................................................................39
Start Scheduled Meeting Automatically ........................................................................................39
Start Scheduled Meeting Manually...............................................................................................40
Cancel Scheduled Meeting...........................................................................................................40
IPVideoTalk Application........................................................................................................................41
Contacts........................................................................................................................................42
Notices..........................................................................................................................................43
Unread Messages.........................................................................................................................44
Settings.........................................................................................................................................45
Messages on GVC32XX Main Page....................................................................................................47
WEBRTC CLIENT.........................................................................................................48
About WebRTC....................................................................................................................................48
Browser and Operating System...........................................................................................................48
Features Supported on Different Browsers .........................................................................................49
Join a Meeting......................................................................................................................................50
Join a Meeting with Meeting ID ....................................................................................................50
Join a Meeting via Notification Email............................................................................................51
Participants Register............................................................................................................................53
Install Plug-in for IE..............................................................................................................................55
Meeting Interface .................................................................................................................................56
Webinar Practice Session....................................................................................................................59
Audio....................................................................................................................................................61
Current Speaker...................................................................................................................................62

P a g e | 7
IPVT10 User Guide
Version 1.0.2.8
Video....................................................................................................................................................62
Sharing.................................................................................................................................................64
Install Add-ons ..............................................................................................................................64
Start to Share................................................................................................................................64
Pause Sharing ..............................................................................................................................65
Stop Sharing .................................................................................................................................65
Switch Sharing Resource .............................................................................................................66
Participants list.....................................................................................................................................66
All Group Chat .....................................................................................................................................68
Panelists Group Chat...........................................................................................................................69
Private Chat .........................................................................................................................................70
Raise Hand ..........................................................................................................................................71
Q&A......................................................................................................................................................72
Browser Notification .............................................................................................................................75
Uploading Logcat .................................................................................................................................75
Quit a Meeting......................................................................................................................................76
Host......................................................................................................................................................76
Become Meeting Host ..................................................................................................................76
Multiple Meeting Hosts .................................................................................................................77
Meeting Control....................................................................................................................................78
Panelists .......................................................................................................................................78
Mute/Unmute ................................................................................................................................78
Cloud Recording ...........................................................................................................................79
Facebook/YouTube Live ...............................................................................................................79
Live on the 3rd Party Platform ......................................................................................................80
Video Layouts Control ..................................................................................................................80
Stop Sharing the Webcam............................................................................................................84
Require Webcam Sharing.............................................................................................................84
Preview Participant’s Video ..........................................................................................................84
Disable/Enable Chat Function ......................................................................................................86
Mute Attendees on Entry ..............................................................................................................86
Allow All View Attendee List..........................................................................................................86

P a g e | 8
IPVT10 User Guide
Version 1.0.2.8
Add Participants during a Meeting................................................................................................86
Remove Participant ......................................................................................................................87
End/Exit Meeting...........................................................................................................................87
MOBILE CLIENT ..........................................................................................................88
Operating System ................................................................................................................................88
Join a Meeting......................................................................................................................................88
Download IPVideoTalk Mobile app ...............................................................................................88
Configure IPVT10 Server Address.......................................................................................................88
Join a Meeting via Mobile app .............................................................................................................89
Host a Meeting via Mobile App ............................................................................................................91
Meeting Interface .................................................................................................................................93
Webinar Practice Session....................................................................................................................95
Audio Control .......................................................................................................................................97
Connect Audio ..............................................................................................................................97
Mute/Unmute ................................................................................................................................97
Media Channel..............................................................................................................................97
Invite Participants .........................................................................................................................99
Video..................................................................................................................................................100
Group Chat ........................................................................................................................................101
Panelist Group Chat...........................................................................................................................102
Private Chat .......................................................................................................................................103
Q&A....................................................................................................................................................104
Exit Meeting .......................................................................................................................................107
Host....................................................................................................................................................107
Become Meeting Host ................................................................................................................107
Meeting Control..................................................................................................................................107
Panelists .....................................................................................................................................107
Mute/Unmute ..............................................................................................................................108
Cloud Recording .........................................................................................................................108
Stop Sharing the Webcam..........................................................................................................109
Require Webcam Sharing...........................................................................................................109

P a g e | 9
IPVT10 User Guide
Version 1.0.2.8
Disable/Enable Chat Function ....................................................................................................109
Mute Attendees on Entry ............................................................................................................ 110
Allow All View Attendee List........................................................................................................110
Add Participants during a Meeting..............................................................................................110
Remove Participant ....................................................................................................................110
End/Leave Meeting......................................................................................................................111
About...................................................................................................................................................111
CONFERENCE MANAGEMENT PLATFORM............................................................ 112
Sign In................................................................................................................................................112
Definitions ..........................................................................................................................................113
Tool Bar..............................................................................................................................................113
Access IPVT10 Web UI .....................................................................................................................114
Enterprise Brand Customization ........................................................................................................115
Devices .............................................................................................................................................. 116
Add Device Automatically ...........................................................................................................116
Create Accounts for 3rd Party Device .........................................................................................116
Assign Devices ........................................................................................................................... 117
Device Authority Management.................................................................................................... 119
View/Search Devices..................................................................................................................120
Authenticated Devices Management – Remote Control ............................................................121
Authenticated Devices Management – Delete Device ...............................................................121
Meetings ............................................................................................................................................122
Personal Room ...........................................................................................................................122
Meet Now....................................................................................................................................123
Schedule a new Meeting ............................................................................................................125
Schedule a new Webinar............................................................................................................128
Schedule a Recurring Meeting ...................................................................................................134
View Meeting ..............................................................................................................................135
Start Meeting or Webinar............................................................................................................141
Upcoming Meeting – Edit ...........................................................................................................141
Upcoming Meeting – Cancel ......................................................................................................142
Reschedule Meeting ...................................................................................................................142