GRAUPNER Sky Surfer 2.0 ARTF User manual

Graupner/SJ GmbH- D-73230 KIRCHHEIM/TECK GERMANY
Sky Surfer 2.0 ARTF
Bedienungsanleitung
Instruction Manual
Manuel d’utilisation
Ersatzteile -
Spare Parts - Pièces de rechange
Garantie -
Warranty - Garantie
Deutsch 01-20
English 21-40
Francais 41-60
61
63
No. 92210.V2

21 Operating Instructions Sky Surfer 2.0
Operating instructions
Sky Surfer 2.0 RTF 2.4 GHz
Intended use
The GRAUPNER Sky Surfer 2.0 is a easy to build, electric powered remote-controlled aircraft,
including motor and speed controller. The required ight battery and matching charger is not
included.
A included 2.4 GHz remote control provides the control. The model may be used only outdoors
in calm conditions.
The model is intended for youngsters of fourteen years and over. If young persons
under fourteen years wish to y the model, an adult must supervise the activity.
Please read through and observe all the warnings and safety notes in these instruc-
tions and on the packaging.
Although the aircraft is the ideal RC-beginners model by the simple handling, acccording to
the new regulation of §103 Paragraph 3 of the LuftVZO (German Aviation Approvals Ofce),
all model aircraft - whether slow-yer, park-yer, glider, or model aircraft propelled by any form
of power plant - must be insured before the model is operated. If you are not sure about this,
please ask at your local model shop where the staff will be glad to advise you.
These safety notes must be kept in a safe place. If you ever dispose of the model, be sure to
pass them on to the new owner.
Read these instructions completely before using. This manual contains safety precautions and
must be strictly kept and passed on the subsequent sale of the model to the buyer.
IMPORTANT SAFETY NOTES
You have acquired a model helicopter with an infra-red remote control system. However, we as
manufacturers have no control over the way you build and operate your RC model aircraft, nor
how you install, operate and maintain the associated components, and for this reason we are
obliged to deny all liability for loss, damage or costs which are incurred due to the incorrect use
of our products or due to incompetent behaviour on the part of the user, or which are connected
with such operation in any way. Unless otherwise prescribed by binding law, the obligation of
the GRAUPNER company to pay compensation, regardless of the legal argument employed,
is excluded. This includes personal injury, death, damage to buildings, damages due to loss
of business or turnover, interruption of business or other direct or indirect consequent damage
whose root cause was the operation of the model.
The total liability in all cases and under all circumstances is limited to the amount of money
which you actually paid for the model.
This model is operated at the sole and express responsibility of the operator. The only way to
avoid injury to persons and damage to property is to handle and operate the model with the
greatest care and consideration at all times.
• Please read through and observe all the warnings and safety notes in these instructions and
on the packaging.
• The operator is responsible for any personal injury and property damage caused by the
model helicopter.
• The helicopter must be handled exactly as described in these instructions. Keep your n-
gers, head and body well away from the rotating components, as they are capable of inic-
ting injury.

Operating Instructions Sky Surfer 2.0 22
• It is the owner’s responsibility to operate the helicopter safely. The manufacturer and dis-
tributor accept no liability if incompetent or inappropriate use of the model results in loss or
damage.
• This product is suitable for young persons of fourteen years and over. Younger children may
only play with it under the constant supervision of an adult.
• You alone are responsible for the safe operation of this model!
Warning notes
1. The set contains small parts which could cause injury if swallowed; for this reason
it must be kept out of the reach of children under three years of age.
2. Do not attempt to y the model indoors. The helicopter should only be own in an open
indoor space devoid of obstacles.
4. Always ensure that the batteries are new or fully charged.
5. Do not dismantle or modify any of the parts supplied in the set; this applies in particular to
the transmitter and the ight battery.
6. Do not allow moisture or damp to penetrate the components, as water may damage the
electronics.
7. Take care to avoid the rotors coming into contact with ngers, hair or loose clothing.
8. Remember to switch the model off when you are not using it.
9. Use only the recommended battery charger and ight battery.
11. We recommend adult supervision when young people y the model. Children must be ad-
vised of the potential hazards involved in handling the model.
Safety notes regarding power sources (Transmitter Sky Surfer 2.0)
• Never attempt to charge any battery which is not specically stated to be rechargeable.
• Unless the instructions expressly state otherwise, always remove rechargeable batteries
from the device before charging them.
• Rechargeable batteries must only be charged under the supervision of an adult.
• If you are using dry cells, never use different cell types, nor a mixture of new and used
cells.
• Use only batteries of the recommended type, or their exact equivalent.
• Always take care to insert battery cells with correct polarity.
• When dry cells are exhausted, remove them from the device immediately.
• Take care not to short-circuit battery terminals.
• Never use defective or damaged rechargeable or dry batteries, or packs consisting of diffe-
rent cell types.
Warnings relating to the use of LiPo batteries (Sky Surfer 2.0)
Lithium-Polymer (abbreviation: LiPo) batteries require particularly careful handling. This applies
to charging and discharging techniques, and also to storage and other aspects of general hand-
ling. Special measures must be observed, and these are outlined below.
• Mishandling these batteries may lead to explosions, re, smoke and a risk of poisoning. In
addition to these hazards ignoring our instructions and warnings will result in loss of battery
performance and other problems.
• The capacity of a LiPo battery declines every time you charge or discharge it. Storing these
batteries at excessively high or low temperatures may also cause a gradual reduction in ca-
pacity. In typical modelling usage these batteries will be subject to high discharge currents
and motor induction currents, with the result that their capacity will fall to around 50 - 80% of
the capacity of a new battery after 50 charge / discharge cycles even if you observe all the

charge and discharge requirements.
• LiPo batteries must not be thrown in a re or incinerated.
• LiPo cells must not be allowed to come into contact with uids such as water, salt water or
drinks, even for a very short period. Avoid all contact with liquids of any type.
• Individual cells and packs made up of cells are not playthings, and must not be allowed into
hands of children. Store batteries and cells well out of the reach of children.
• Batteries must be kept out of the reach of babies and small children at all times. If a battery
should be swallowed, seek emergency medical attention immediately.
• Batteries must not be placed in a microwave oven or subjected to pressure. This may result
in smoke and re or even worse.
• Never dismantle a LiPo battery. Dismantling a pack may cause internal short-circuits, with
the possible results of gassing, re, explosion and other problems.
• LiPo batteries contain toxic electrolytes and electrolyte vapours which are damaging to
health. Take great care to avoid direct contact with electrolyte. If electrolyte contacts your
skin, eyes or any other body part, immediately wash it off using plenty of clean water, then
consult a doctor.
The company of Graupner GmbH & Co. KG is unable to ensure that you use the correct me-
thods to charge and discharge these cells, and for this reason we are obliged to refute any
claim under guarantee if the cells have been charged or discharged incorrectly.
Additional notes on handling LiPo batteries
• For the charging of LiPo battery packs use only the licensed chargers with their correspon-
ding connecting leads. Any manipulation of the charger or of the charging lead may cause
serious damages. By means of the charger you have the full and absolutely imperative
control of each single cell of the battery pack.
• The battery to be charged must be placed on a non-ammable, heat resistant and non-
conductive surface. Keep inammable and volatile materials well away from the charging
area. Batteries must not be left on charge unsupervised.
• Avoid short-circuits. Never short-circuit these batteries. Shorting the terminals allows a very
high current to ow, and this heats up the cells. This in turn may lead to a loss of electroly-
te, gassing (venting of gas) or even an explosion. When handling Graupner LiPo batteries
keep them well away from conductive objects and surfaces to avoid the danger of a short-
circuit.
• It is essential to avoid cell voltages above 4.25 V, as higher voltages cause permanent da-
mage to the cells and cause re.
• Take great care never to charge these batteries with reversed polarity. If batteries are char-
ged with reversed polarity abnormal chemical reactions take place, causing cell ruptures,
smoke and ames, and the battery gets useless.
• The permissible range of temperature during the charging and storing of LiPo batteries is
from 0 – 50° C.
• Storing: LiPo cells should be stored with a charged capacity of 10 – 20 %. If the voltage of
the cells go down under 3 V, it is absolutely imperative to recharge them (10-20 %). Deep-
discharging and storing in a discharged condition (cell voltage under 3 V) render the battery
useless.
• Batteries must not be placed in a microwave oven or subjected to pressure. This may result
in smoke and re or even worse.
• Never dismantle a LiPo battery. Dismantling a pack may cause internal short-circuits, with
the possible results of gassing, re, explosion and other problems.
• Damaged cells must never be re-used.
• Indications of damage include broken housings, distortion of battery cells, escaping elec-
23 Operating Instructions Sky Surfer 2.0

trolyte or a smell of electrolyte. If your LiPo battery exhibits any of these problems it must
not be used again.
• Damaged or exhausted cells constitute toxic waste and must be disposed of in the appro-
priate manner.
• Batteries which are build in a device should always be removed if the device is not to be
used immediately.
• Always switch equipment off after use in order to avoid the cells becoming deep-discharged.
Recharge batteries in good time. Do not use deep-discharged batteries again.
Safety notes
• Do not touch the propeller!
• Keep away all body parts, clothing and other items from the range of the propeller.
• If the rotors are damaged or broken, do not attempt to y the model again, as it will be un-
controllable and could injure you.
• Never try to open the model or modify its construction.
• The operator of the model must be in full possession of his or her bodily and mental facul-
ties. As with car driving, operating a model aircraft under the inuence of alcohol or drugs is
not permissible under any circumstances.
• The Sky Surfer is indeed easy to y, but you should never endanger others.
• Never y towards people or animals or even y over them.
• The motor of the Sky Surfer 2.0 gets very hot during operation, so it has to cool down
before the next launch at least 20 minutes - otherwise the motor can be damaged!
• Use only the recommended power battery. Batteries over 20C may not be used under any
circumstances, otherwise the motor may be damaged!
Recommended accessoiries:
• Order No. 92210.1 LiPo battery 7.4 V 2/1100 20C
• Order No. 6454 Charger LiPo Balancer Charger 2-3 S 12 V/230 V
• Order No. 3621.4 AA Eco Power 1.2V/800 mAh or
• Order No. 3426 AA Power battery
Operating Instructions Sky Surfer 2.0 24

25 Operating Instructions Sky Surfer 2.0
Safety notes
1. Be sure to choose a ying site which is wide
enough and clear of trees and powerlines.
5. Do not operate near a trafc-road.
Do not operate near a rail-road.
2. Wind Condition
The rst ight should be carried
out in at-calm conditions. The
ying characteristics of the SKY
SURFER 2.0 are at their best in
wind speeds up to 5km/hr.
6. Descending air current is likely to be occured at
foots of mountains and bank which causes dif-
cult to climb up.
3. Do not operate near tall buildings or power-lines!
4. In case of the Sky Surfer
climbs up much higher than
you wanted, you can
descend the model by a
corkscrew ight.
7. Near rivers or lakes
When operating near rivers or lakes and if the
Sky Surfer lands on water, you may not get it
back depending on the condition.
Check the wind direction and do not operate on
the leeward side of rivers and lakes.
Even when operating on the windward side, keep
enough distance and altitude.
Windward Windward
OK!
Danger
avoid

Operating Instructions Sky Surfer 2.0 26
Canopy size 1260 x 460 mm
Overall fuselage
lenght approx. 220 mm
Overall fuselage
height approx. 300 mm
All up weight approx. 600 g
Speed 10 - 15 km/h
Motor run time approx. 8-10 min. (Battery
LiPo 2/1100 20C
2. Content
1. Specications
RC-functions:
Right/Left
Height control via speed controller
8. Attention!
Never leave the canopy in direct sunshine, and do not store it in a hot car!
(already applied)
(already glued
in place)
Screw the propeller ring
(L+R) mounting to the
connecting strut

27 Operating Instructions Sky Surfer 2.0
3. Assembly
Snap propeller guard axle set
into propeller guard
The stopper of the rear shaft must
t into the groove of the chassis.
Snap system, just snap the tires
onto the axle. Pay attention to the
„klick“.
When remove the tire, just pinch
the stopper of the axle tip.
ELECTRICAL ELEMENTS
Rise / Descent
ON/OFF switch
Left / Right
Antenna
Power LED
Trim
Left / Right
Trim
Rise / Descent
Transmitter 2.4 GHz
Steering servo (built-in)
Driving motor (built-in)

Operating Instructions Sky Surfer 2.0 28
Snap Propeller guard into main
body. A click sound tells you that
it ts tight.
Fit the two servo pushrods through the slots in eit-
her side of the propeller guard holder. Connect the
pushrods to the servo output arms as shown in the
illustration.
Hook up front lines (yel-
low) at the top of left
and right pusrod (A) as
shown.
Front lines (yellow)
Rear lines (red)
Pushrod
AB

29 Operating Instructions Sky Surfer 2.0
Guidelines for checking wind speed:
- light breeze (approx 5 km/hr): leaves on trees moving
- moderate breeze (about 15 km/hr): Leaves and thin twigs moving
The model must not be own if the wind is any stronger (more than 15 km/hr)!
The model‘s airspeed has to be adjusted to suit the prevailing wind conditions and the pilotes
preferences, and this is done by selecting different connection holes to alter the angle of
attack. The higher the holes are chosen, the faster the model ies.
Front lines (yellow)
Rear Lines (red)
Now attach the rear lines
(red) in the round eyes of
the hook suspension lines
(white) and those in the
holes of the right and left
servo rods (A). Note the
wind speed.
light breeze:
use the central hole in
the servo pushrod for
the rear lines
moderate breeze:
use the fourth hole
from bottom
Hook suspension lines

Operating Instructions Sky Surfer 2.0 30
Terminal Terminal
Plastic tubePlastic tube Plastic tube
Connector tube Connector tube
Assembly of parachute support:
1. Fit the parts together in the numerical order
(1 - 3)
2. Slip the parachute support through the
holes in the ribs (4)
3. Ensure that the plastic tubes are pushed
right into the coupling sleeves - see (5 - 6)
Pay your most
careful attention
not to damage
the parachute when
getting the parachute
support in and out.
The parachute support rod can be removed for easier transport.
Note:
the joined reinforcing rod is longer than the span of the canopy. It is under constant
light tension when installed, and cannot fall out.

1. Open the battery cover located at the bot-
tom of the chassis by removing the stop-
per.
2. Pull out connector located in the battery
compartmenet and connect the battery
pack.
3. Put the connector rst in battery com-
partment and then the LiPo battery pack
as shown.
4. After installing the LiPo pack close the batt-
tery cover. Pay attention to the click sound
which tells you it is closed tight.
Charge the ight battery:
Safety notes:
• First read all safety notes on page 21 - 24!
• Use only the recommended LiPo balancer char-
ger order-No. 6454. Charge only indoors!
• The battery to be charged must be placed on a
non-ammable, heat resistant and non-conduc-
tive surface. Keep inammable and volatile ma-
terials well away from the charging area. Bat-
teries must not be left on charge unsupervised.
• The charging process should be proceed under
the supervision of adults, with children should
be kept away.
Charging process:
• Please read the manual of the used charger carefully!
31 Operating Instructions Sky Surfer 2.0

Insert transmitter batteries:
• First read all safety notes on page 2!
• Make sure that the transmitter is turned off - ON / OFF switch down.
• Open the battery compartment cover on the back of the transmitter and insert four AA bat-
teries or rechargeable batteries. Ensure correct polarity!
• Close the battery compartment cover.
• Now turn on the transmitter. The LED lits red.
• A ashing red LED and a beep sound indicates low transmitter voltage, do not operate the
model and change the transmitter batteries rst - or charge the transmitter batteries.
• This is also during operation. Once the LED on the transmitter begins to ash or the low
voltage alarm will sound, stop ying immediately and change batteries - or charge the trans-
mitter batteries.
Binding:
This allows the transmitter to connect to the receiver. The components must be connected
once, this process is called „binding“. This binding is the Sky Surfer 2.0 is already done in ad-
vance, so you can y your model right away. In case of a binding should be necessary later, do
the following:
• Make sure that no other 2.4 GHz transmitter (eg. WLAN) is turned on in the area.
• Turn the radio and then the Sky Surfer on.
• Now press the button on the receiver-ESC unit of the Sky Surfer, the LED will start ashing
red after a short time. After a few seconds it should turn solid green again, the binding is
successful.
• If the LED continues to ash red, repeat the process.
Sky Surfer 2.0 Trimm functions:
The two sticks are equipped with digital trims. A quick press of a button adjusts the neutral
position to a certain value.
• Turn on the transmitter rst, then the model.
• Move the left throttle all the way up, then all the way down (see illustration).
• The motor must not start now, if not press the lower left trim button until the motor stops.
• Now move the right joystick to the middle. The red servo arm underneath the motor must be
absolutely horizontal. To move it clockwise, press the right trim button, press the left in order
to move the servo arm counterclockwise.
• Use this option even in ight trim. With the right control lever in the middle, the Sky Surfer
must y exactly straight. If the Sky Surfer ies a left curve, press the right trim button until it
ies straight ahaed. Accordingly, press the left button trim, when he ies to the right.
Rise / Descent Left / Right
Trim
Left / Right
Trim
Rise / Descent
 
 
Operating Instructions Sky Surfer 2.0 32

Place the model on a at surface. The assistant stands behind the model, unfolds the parachute
and holds it so tightly that the lines are taut. The pilot gives full throttle and at the same time the
assistant releases the screen - the model starts.
4. Starting and ying the Sky Surfer 2.0
Check before ight:
1. Check if LiPo ight battery is fully charged.
Fly with with a fully charged battery only!
2. Check that your transmitter batteries are full
or the transmitter batteries are charged. Fly
with with a fully charged battery only!
3. Check the Sky Surfer 2.0 for damage and
dirt, as this can increase weight and
thus provide poor ight characteris-
tics.
4. Check the propeller for damage.
5. Check the servo functions.
6. Check the lines for damage and
proper mounting on the chassis.
They may not be twisted.
Leave he right control stick during
the launch in the middle position -
servo rod horizontal.
left right
ON OFF
Starting procedure:
1. Note the wind di-
rection! Always start
against the wind di-
rection.
2. Turn ON transmit-
ter rst and then the
model.
3. To start, hold the Sky
Surfer 2.0 at the bottom
of the chassis and move
the arm shown with a uni-
form motion from bottom to
top as shown in the g. Do
not throw! Once the parachu-
te is fully deployed, give full
throttle on the transmitter.
Note: The transmit-
ter is equipped with a
security function, so
the motor can not start
when switching on ac-
cidentally. To activate
the model, you need
to push the left throttle
stick to the top of the transmitter once (full
throttle) and then again all the way down
(motor off). Only after you have reached the
bottom position - for acoustic control a short
beep sounds - the receiver in the Sky Surfer
responds and you can control the model.
Note the wind direction! Al-
ways start against the wind
direction.
Rise off ground with assistant
Turn ON transmitter rst and then the model.
33 Operating Instructions Sky Surfer 2.0

Operating Instructions Sky Surfer 2.0 34
Rise off ground without assistant
Turn ON transmitter rst and then the model.
If the wind is less strong, place the parachute
as shown in the gure on your feet and give full
throttle on the transmitter. After rolling about 4 -
5 m on level ground the Sky Surfer should take
off.
Please note: depending on wind conditions, the
Sky Surfer is rising faster or slower, but usually
at a 10 degree angle - which is relatively at. Make sure before you start that there are no trees
or other obstacles in the ight path!
Note the wind direction! Always start against the
wind direction.
If the wind is so strong that the Sky Surfer 2.0
does not remain on the starting spot, no start is
possible!
Hand launching
Turn ON transmitter rst and then the model. Note the wind direction! Always start
against the wind direction.
45° - Note the wind
direction
Place in a 45 degree angle
against the wind.
To start, hold the Sky
Surfer 2.0 at the bot-
tom of the chassis
Move the arm shown with a uniform motion from bot-
tom to top as shown in the g. Do not throw! Once
the parachute is fully deployed, give full throttle on
the transmitter.
Release the model not
until it is directly over your
head.

OK!
Do not throw!
A) Right turn B) Fly straight ahead C) Left turn
Press the right joystick on
the transmitter to the right
to y a right turn.
Press the right joystick on
the transmitter to the left
to y a left turn.
Leave the right joystick
in center position to y
straight ahead.
35 Operating Instructions Sky Surfer 2.0

Operating Instructions Sky Surfer 2.0 36
5. Landing the Sky Surfer 2.0
Watch the ight time. After 8-10 minutes (depending on wind conditions) the battery is weak and
you must initiate the landing.
Note: if the battery is too weak, the model can no longer be controlled, which
makes the landing much more difcult.
1. Rotate the model in the wind direction at a height of 20 - 30 m to prepare
for landing.
2. Keep attention to the height and position, do not descent too fast and na-
vigate to your landing site.
3. At about 10 m altitude the nal landing phase begins. Slowly release the
accelerator to control the descent angle and land safely.
If the wind freshens up unexpectedly during the ight and makes
the control of your Sky Surfer difcult or impossible, immediately
make an emergency landing and wait until the wind stagnates.
4. The landing must be done always against the wind to redu-
ce speed and allow a soft touchdown.
Note the wind di-
rection! Always
start against the
wind direction.
Turn OFF the Sky Surfer rst and then the transmitter.
The motor of the Sky Surfer 2.0 gets very hot during operation, so it has to cool down
before the next launch at least 20 minutes - otherwise the motor can be damaged!
After use unplug the ight battery and remove it from the model!
We wish you loads of fun and pleasure ying your Sky Surfer 2.0!

6. Care and maintenance
• Clean the model carefully after every ying session.
• The model and the remote control system components should only be cleaned using suita-
ble materials.
Please ask your local model shop for advice on this.
Problem Cause Solution
Propeller does not ro-
tate
• ON/OFF-switch OFF
• Flight battery fully discharged
• Switch ON the model
• Charge ight battery
Propeller suddenly
stops rotating
• Battery almost discharged, the
ESC switches off the motor for sa-
fety reasons
• Charge ight battery
The Sky Surfer is not re-
sponding to commands
of the transmitter
• Throttle stick not calibrated
• Transmitter - Receiver not bound
together
• push the left throttle stick to the top
of the transmitter once (full throttle)
and then again all the way down
(motor off)
• Bind transmitter / receiver - see
point 11
7. Trouble shooting
37 Operating Instructions Sky Surfer 2.0

Operating Instructions Sky Surfer 2.0 38
Environmental Protection Notes
Important information regarding the disposal of dry and rechargeable batteries:
In Germany the Battery Regulation places a legal requirement on all consumers to return all
used and exhausted dry and rechargeable batteries. It is prohibited to discard these items
through the domestic refuse system. Old dry and rechargeable batteries can be handed in at
no charge at your local community collection point, at our dealers, and at any other retail outlet
where dry and rechargeable batteries of the same type are sold.
An alternative method of disposal for any exhausted battery which we originally supplied is to
send it to us, with pre-paid postage, at the following address.
GRAUPNER/SJ GmbH
Service: Gebrauchte Batterien
Henriettenstr. 96
73230 Kirchheim unter Teck
Deutschland
You can make an important contribution to the protection of our shared environment in this
way.
Dry and rechargeable batteries which contain harmful materials are marked with the following
symbols, in order to draw attention to the fact that they must not be discarded through the
household refuse system.
Under each symbol is stated the chemical symbol for the toxic metal concerned.
Battery contains:
1) Cd: cadmium
2) Hg: mercury
3) Pb: lead
4) Li-Po: Lithium-Polymer
Cd Hg Pb
Li-Po
Environnemental Protection Notes
When this product comes to the end of its useful life, you must not dispose of it in
the ordinary domestic waste. The correct method of disposal is to take it to your
local collection point for recycling electrical and electronic equipment. The symbol
shown here, which may be found on the product itself, in the operating instructions
or on the packaging, indicates that this is the case.
Individual markings indicate which materials can be recycled and re-used. You
can make an important contribution to the protection of our common environment
by re-using the product, recycling the basic materials or recycling redundant equipment in other
ways.

Manufacturer’s declaration declaration by GRAUPNER/SJ GmbH, Henriettenstr. 96,
D-73230 Kirchheim/Teck, Germany
Content of the manufacturer’s declaration:
If material defects or manufacturing faults should arise in a product distributed by us in the
Federal Republic of Germany and purchased by a consumer (§ 13 BGB), we, GRAUPNER/SJ
GmbH, Kirchheim/Teck, acknowledge the obligation to correct those defects within the limita-
tions described below.
The consumer is not entitled to exploit this manufacturer’s declaration if the failure in the usa-
bility of the product is due to natural wear, use under competition conditions, incompetent or
improper use (including incorrect installation) or external inuences.
This manufacturer’s declaration does not affect the consumer’s legal or contractual rights re-
garding defects arising from the purchase contract between the consumer and the vendor
(dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace the
defective goods. We will not consider supplementary claims, especially for reimbursement of
costs relating to the defect (e.g. installation / removal costs) and compensation for consequent
damages unless they are allowed by statute. This does not affect claims based on legal regu-
lations, especially according to product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose original
proof of purchase (e.g. invoice, receipt, delivery note) and this guarantee card. He must send
the defective goods to us at his own cost, using the following address:
Service Department, GRAUPNER/SJ GmbH,
Henriettenstr. 96, D-73230 Kirchheim/Teck, Germany
The purchaser should state the material defect or manufacturing fault, or the symptoms of the
fault, in as accurate a manner as possible, so that we can check if our guarantee obligation is
applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk of
the consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated in this
declaration. The claim period is 24 months from the date of purchase of the product by the
consumer from a dealer in the Federal Republic of Germany (date of purchase). If a defect
arises after the end of the claim period, or if the evidence or documents required according to
this declaration in order to make the claim valid are not presented until after this period, then
the consumer forfeits any rights or claims from this declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the claim period,
39 Operating Instructions Sky Surfer 2.0