Grunbeck exaliQ:SC Series User manual

We understand water.
Dosing system | exaliQ:KC6(-e), SC6(-e), SCxx
Operation manual

General Contact
Germany
Sales
Phone [phone]
Service
Phone [phone]
[email protected]
Availability
Monday to Thursday
7:00 am - 6:00 pm
Friday
7:00 am - 4:00 pm
We reserve the right to technical modifications.
© by Grünbeck Wasseraufbereitung GmbH
Original operation manual
Edition: November 2022
Order-no.: TD3-CK000_en_104

Table of contents
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Table of contents
1Introduction ............................................................... 4
1.1 Validity of the instruction............................................ 4
1.2 Other applicable documents ...................................... 4
1.3 Product identification ................................................. 4
1.4 Symbols used ............................................................ 6
1.5 Representation of warnings ....................................... 6
1.6 Demands on personnel.............................................. 7
2Safety ......................................................................... 8
2.1 Safety measures........................................................ 8
2.2 Product-specific safety instructions ......................... 10
2.3 Conduct in emergencies .......................................... 11
3Product description ................................................ 12
3.1 Intended use ............................................................ 12
3.2 Foreseeable misuse ................................................ 12
3.3 Product components................................................ 13
3.4 Functional description.............................................. 14
3.5 Product registration.................................................. 15
3.6 Accessories ............................................................. 15
3.7 Mineral-based solutions.......Fehler! Textmarke nicht
definiert.
4Transport and storage............................................ 19
4.1 Transport ................................................................. 19
4.2 Storage .................................................................... 19
4.3 Transport/storage of the containers......................... 19
5Installation ............................................................... 20
5.1 Installation examples ............................................... 20
5.2 Requirements for the installation site....................... 22
5.3 Checking the scope of supply.................................. 22
5.4 Installing the product................................................ 24
6Start-up .................................................................... 31
6.1 Preparations ............................................................ 31
6.2 Connecting container............................................... 37
6.3 How to start up the product...................................... 40
6.4 Handing over the product to the owner/user............ 41
7Operation ................................................................. 42
7.1 Operating elements and display ...............................42
7.2 Establishing a connection to Grünbeck
mySettings app.........................................................44
7.3 Connection to Grünbeck Cloud ................................45
7.4 Reading out/saving dosing data ...............................46
7.5 Changing container ..................................................49
8Maintenance and repair...........................................52
8.1 Cleaning ...................................................................52
8.2 Intervals ....................................................................53
8.3 Inspection .................................................................53
8.4 Maintenance .............................................................54
8.5 Consumables............................................................55
8.6 Changing mineral-based solution .............................55
8.7 Spare parts ...............................................................56
8.8 Wearing parts ...........................................................56
9Malfunction...............................................................58
9.1 Acknowledge fault ....................................................58
9.2 Troubleshooting........................................................58
10 Shut-down ................................................................60
10.1 Temporary shut-down...............................................60
10.2 Restart ......................................................................60
10.3 Final decomissioning................................................60
11 Dismantling and disposal .......................................61
11.1 Dismantling...............................................................61
11.2 Disposal....................................................................61
12 Technical specifications .........................................63
12.1 Dosing system exaliQ:KC6/KC6-e............................63
12.2 Dosing system exaliQ:SC6/SC6-e............................64
12.3 Dosing system: exaliQ:SC10/SC20/SC30 ................66
12.4 Open-source licenses ...............................................68
13 Operation log............................................................69
13.1 Start-up log ...............................................................69

Introduction
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1 Introduction
This manual is intended for owners/operating companies, operators, users as well as
qualified specialists and ensures the safe and efficient handling of the product. The manual
is an integral part of the product.
►Carefully read this manual and the included manuals on the components before
you operate your product.
►Adhere to all safety information and handling instructions of this manual.
►Keep this manual and all other applicable documents, so that they are available
when needed.
Illustrations in this manual are for basic understanding and may differ from the actual design.
1.1 Validity of the instruction
This manual applies to following products:
●Dosing system exaliQ:KC6/KC6-e
●Dosing system exaliQ:SC6/SC6-e
●Dosing system exaliQ:SC10, SC20, SC30
●Special versions, which correspond in the main to the listed standard products
1.2 Other applicable documents
●For Grünbeck's technical service/authorised service company:
Technical service manual dosing system exaliQ
●Safety data sheets for chemicals
1.3 Product identification
You can identify your product based on the product designation and the order number shown
on the type plate.
►Check whether the products indicated in chapter 1.1 correspond to your product.

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The type plate is located on the inside of the open door.
Designation
1
Observe operation manual
2
Disposal information
3
DVGW test mark
4
CE mark
5
Nominal connection diameter
6
Operating range
7
Operating pressure
8
Ambient temperature
9
Water temperature
10
Rated voltage range/frequency
Designation
11
Rated load
12
Protection/protection class
13
Suitable dosing agent
14
DIN EN 14812 compliance
15
Data matrix code
16
Product designation
17
QR code
18
Order no.
19
Serial no.

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1.4 Symbols used
Symbol
Meaning
Danger and risk
Important information or requirement
Useful information or tip
Written documentation required.
Reference to further documents
Work that may only be carried out by qualified specialists.
Work that may only be carried out by qualified electricians.
Work that may only be carried out by technical service personnel.
1.5 Representation of warnings
This manual contains instructions that you must comply with for your personal safety. The
information and instructions are highlighted by a warning symbol and have the following
structure:
1.5.1.1
1.5.1.2 SIGNAL WORD
1.5.1.3 Type and source of danger
1.5.1.4
●Possible consequences
►Preventive measures
The following signal words were defined subject to the degree of danger and may be used in
the present document:
Warning symbol
and signal word
Consequences when disregarding the
information/instructions
DANGER
Personal
injuries
Death or serious injuries
WARNING
Possible death or serious injury
CAUTION
Possible moderate or slight injuries
NOTE
Property
damage
Possible damage to components, the product
and/or its function or damage to an object in its
vicinity

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1.6 Demands on personnel
During the individual phases in the service life of the product of the system, different
persons carry out work on the system. The respective tasks require different skills.
1.6.1 Qualification of personnel
Personnel
Requirements
Operator/user
•No special expertise
•Knowledge of the tasks assigned
•Knowledge of possible dangers in case of incorrect behaviour.
•Knowledge of required protective equipment and protective
measures
•Knowledge of residual risks
Owner/user
•Product-specific expertise
•Knowledge of statutory regulations on work safety and accident
prevention
Qualified specialist
•Electrical engineering
•Sanitary engineering
•Transport
•Professional training
•Knowledge of relevant standards and regulations
•Knowledge of detection and prevention of possible risks
•Knowledge of statutory regulations on accident prevention
Technical service
(Grünbeck's technical
service/authorised service
company)
•Extended product-specific expertise
•Trained by Grünbeck
1.6.2 Authorisations of personnel
The table below describes which tasks must be done by whom.
Operator/
user
Owner/
operating
company
Qualified
specialist
Technical
service
Transport and storage
X
X
X
Installation and mounting
X
X
Start-up
X
X
Operation and handling
X
X
X
X
Cleaning
X
X
X
Inspection
X
X
X
X
Maintenance
semi-annually
X
X
annually
X
X
Troubleshooting
X
X
X
X
Repair
X
X
Shutdown and restart
X
X
X
Dismantling and disposal
X
X
X
1.6.3 Personal protective equipment
►As an owner/user, make sure that the required personal protective equipment is
available.
The following components fall under the heading of personal protective equipment (PPE):
Protective gloves
Protective footwear
Protective goggles

Safety
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2 Safety
2.1 Safety measures
●Only operate your product if all components are installed properly.
●Adhere to the applicable local guidelines on drinking water protection, accident
prevention and occupational safety.
●Do not make any changes, alterations, extensions, or program changes on your
product.
●Only use genuine spare parts for maintenance or repair.
●Keep the premises locked against unauthorised access to protect
imperilled/untrained groups of persons from residual risks.
●Observe the maintenance intervals (refer to chapter 8.2). Failure to comply can
result in microbiological contamination of your drinking water system.
●Be aware of a possible risk of slipping due to leaking water on the floor.
2.1.1 Mechanical dangers
●Safety equipment must never be removed, bridged, or otherwise tampered with.
●For all work on the system that cannot be carried out from the ground, use stable,
safe and self-standing climbing aids.
●Make sure that the system is set up in a way that it cannot tip over and that the
stability of the system is guaranteed at all times.
2.1.2 Pressure-related risks
●Components can be under pressure. There is risk of injuries and damage to
property due to escaping water and unexpected movement of system parts. Check
the system’s pressure lines for leak tightness at regular intervals.
●Prior to starting repair or maintenance work, make sure that all components
concerned are depressurised/de-energised.

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2.1.3 Electrical dangers
There is an immediate danger of fatal injury from electric shock when touching live
components. Damage to the insulation or individual components can be life-threatening.
●Only have qualified electricians carry out electrical work on the systems.
●In case of damage to live components, switch off the voltage supply immediately
and arrange for repair.
●Switch off the voltage supply before working on electrical system parts. Discharge
residual voltage.
●Never bridge electrical fuses. Do not disable fuses. Use the correct current ratings
when replacing fuses.
●Keep moisture away from live parts. Moisture can cause short-circuits.
2.1.4 Danger due to chemicals
●Chemicals can be hazardous to health and environment.
They may cause skin and eye burns as well as irritation of the respiratory tract a
allergic reactions.
●Avoid any skin/eye contact with chemicals.
●Use personal protective equipment.
●Read the safety data sheet before handling chemicals. Always obey the
instructions for the different actions/situations.
●Current safety data sheets for chemicals are available for download at
https://www.gruenbeck.de/en/info-centre/safety-data-sheets/.
●Obey internal instructions when handling chemicals. Make sure that protective and
emergency equipment such as emergency showers and eye showers are available
and functional.
Mixing and residual quantities of chemicals
●Never mix different chemicals. Unforeseeable chemical reactions with risk of death
may occur.
●Dispose of residual quantities of chemicals in accordance with local regulations
and/or internal company instructions.
●Residual quantities from used containers should not be filled into containers with
fresh chemicals in order not to impair the effectiveness of the chemicals.

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Labelling/minimum shelf life/storage of chemicals
●Check the labelling of the chemicals. Labels of chemicals must not be removed or
made illegible.
●Do not use any unknown chemicals.
●Obey the use-by date (minimum shelf life) shown on the label.
●If stored incorrectly, chemicals might change their state of matter, crystallize,
outgas or lose their effectiveness. Store and use the chemicals only at the
specified temperatures.
Cleaning/Disposal
●Absorb spilled chemicals immediately with suitable binding agents.
●Collect and dispose of chemicals in such a way that they cannot pose a risk to
people, animals, or the environment.
2.1.5 Groups of persons in need of protection
●This product must not be used by persons (including children) with limited abilities,
lack of experience or lack of knowledge. Unless they are supervised or instructed
in the safe use of the product and understand the resulting hazards.
●Children must be supervised to ensure that they do not play with the product.
●Cleaning and maintenance must not be done by children.
2.2 Product-specific safety instructions
►Only operate the device with the supplied plug-in power supply unit.
►Lay lines such as dosing line, mains cable, iQ-Comfort connecting cable to the water
softener softliQ and suction line outside any passage routes in order to avoid
stumbling and pulling them out.
►Secure the lines of the dosing system at the installation site where public traffic can
be expected.
2.2.1 About mineral solutions
►Only use exaliQ mineral solutions.
►Do not mix exaliQ mineral solutions.
►Do not transfer exaliQ mineral solutions into other containers.
►Do not use exaliQ mineral solutions if their shelf life has expired.

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2.2.2 Safety-relevant components
Safety components are only allowed to be replaced by genuine spare parts.
►Have the safety components and wearing parts replaced by a qualified specialist
(refer to chapter Fehler! Verweisquelle konnte nicht gefunden werden.).
●Pump
●Dosing line, dosing valve
●All pressurised parts and parts that come into contact with media
2.2.3 Signals and warning devices
The attached instructions and pictographs must be clearly legible.
They must not be removed, soiled, or painted over.
►Comply with all warnings and safety instructions.
►Immediately replace illegible or damaged symbols and pictograms.
2.3 Conduct in emergencies
2.3.1 In case of water leaks
1. Disconnect the product from mains. - Pull the mains plug.
2. Localise the leak.
3. Remove the cause of the leak.
2.3.2 Incorrect dosing/Overdosing
1. Disconnect the product from mains. - Pull the mains plug.
2. Contact the technical service.

Product description
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3 Product description
3.1 Intended use
●The dosing system is designed for flow-dependent dosing of exaliQ mineral
solution into the drinking and service water pipes of 1 - 10 family buildings.
●Dosing with exaliQ mineral solutions is mainly used to form a protective layer and
to prevent corrosion damage to the inside of the pipe.
●In addition, the precipitation of lime can be prevented.
●The different exaliQ mineral solutions can be used for hardness stabilisation and
corrosion protection of pipes as well as for the renovation of old pipes (with rust-
brown water).
●The dosing system exaliQ:K6-e and SC6-e can be used in combination with a
softening system softliQ:SD (from softliQ:SD21) or softliQ:MD.
3.2 Foreseeable misuse
●Dosing with chemicals other than exaliQ mineral solutions is not approved by
Grünbeck Wasseraufbereitung GmbH and will lead to loss of warranty claims.
●Use in commercial and industrial buildings with high flow rates and/or removals of
water. (Use of a GENODOS DME required.)
●Use of the mineral solution exaliQ neutra in combination with a dosing system
exaliQ:KC6-e and exaliQ:SC6-e.

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3.3 Product components
Designation
1
Water meter with screw connections in the
following sizes:
DN25 (KC6/SC6) Turbine water meter
DN32 (SC10) Turbine water meter
DN40 (SC20) Water meter
DN50 (SC30) Water meter
2
Pulse cable with Hall pulse sensor
3
Dosing valve
4
Attachment
5
Spacer
6
24 V plug-in power supply with power supply
cable
7
IQ-Comfort connecting cable
(for KC6-e/SC6-e)
Designation
8
Basic housing exaliQ
9
Suction lance (exaliQ:KC6, KC6-e)
10
Bottle 3 l
11
Suction lance (exaliQ:SCxx)
12
15 l canister
13
Dosing line
14
Operating panel with LED buttons
15
Illuminated LED ring
16
Door
17
Circuit board cover
18
USB interface / sticker
19
Pump

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3.4 Functional description
A contact water meter with pulse generator records the volume of drinking water that has
flowed through and sends pulses to the control unit depending on the quantity. The pulses
are processed in the control unit. The control unit sends pulses to a step motor which drives
the pump unit.
The mineral solution is sucked in and fed to a dosing point via a hose connection.
The backflow of drinking water into the hose line is prevented by a non-return valve located
in the dosing point.
3.4.1 Possible applications
Depending on the variant, the dosing system can be used on its own or in combination with a
water softener softliQ:SD (from softliQ:SD21) or softliQ:MD.
The dosing system can be mounted directly on the water meter (with the attachment and the
spacer) or separately with the attachment on the wall (without the spacer).
3.4.2 Versions
The dosing system can be equipped with 3 different containers for mineral solutions.
●Dosing system exaliQ as compact unit with 3 l bottle (exaliQ:KC6 (-e))
●Dosing system exaliQ as suction lance device with 15 l canister (exaliQ:SC6 (-e)
/10/20/30)
●Dosing system exaliQ as suction lance device with 60 l canister (conversion kit for
60 litre suction lance required for exaliQ:SCxx)
3.4.3 Illuminated LED ring
The illuminated LED ring is used as a visual signal in case of water treatment, pre-empty
signal, empty signal and fault.
3.4.4 LED buttons
The LED buttons inform the user about the current operating state of the dosing system
exaliQ.
3.4.5 USB interface
The data stored during the last 12 months can be read out via an integrated USB interface.

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3.4.6 Wi-Fi access point
The Wi-Fi access point can be used to establish a connection to the Grünbeck mySettings
app at the dosing system.
3.4.7 Buzzer
The buzzer is used as an acoustic signal in case of fault, empty signal and low filling level.
The function is muted from 10:00 pm to 08:00 am.
3.5 Product registration
You have the following options to register your product:
●Registration on Grünbeck's website (www.gruenbeck.de/en/service/product-
registration).
●Registration via the Grünbeck mySettings app.
●Registration via the Grünbeck myProduct app (www.gruenbeck.de/en/info-
centre/apps) in combination with a water softener
•Refer to software instructions TD3-BS002: Cloud connection softliQ
(www.gruenbeck.de/en/become-a-water-expert/faq/).
Registration extends your warranty by 1 year.
3.6 Accessories
You can retrofit your product with accessories. Please contact your local Grünbeck
representative or Grünbeck’s headquarters in Hoechstaedt/Germany for details.

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Illustration
Product
Order no.
Conversion kit 60 litre suction lance
117 490
Conversion from exaliQ:SCxx(-e) with 15-l canister to exaliQ:SCxx (-e) with 60-l canister
Use of the exaliQ 60 litre dosing tank
•60 litres suction lance
•2 hose clamps
Conversion kit exaliQ:KC6(-e) to exaliQ:SC6(-e)
117 495
Conversion from exaliQ:KC6(-e) with 3-l bottle to suction lance device exaliQ:SC6(-e) for
15 l canister
Use of the exaliQ 15 litre dosing tank
•15 litres suction lance
•adapter
•2 hose clamps
Universal drum wrench
170 670e
For easier opening the srew cover of the 3-l bottle or the canister
Tool for dismantling the union nut
188 881e
For tightening and loosening the union nuts at the dosing points

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3.7 Mineral solutions
Grünbeck Wasseraufbereitung GmbH confirms that the mineral substances contained in the
colourless liquid concentrates correspond to the publication of the list of treatment
substances and disinfection procedures in accordance with §11 of the German Drinking
Water Ordinance –19th amendment (status: December 2017).
Mineral solution
Effect
Material
exaliQ control
Rehabilitation
Galvanised pipes
For the rehabilitation of corroded zinc pipes (often visible due to brown-coloured water).
After rehabilitation (approx. 6 months): Change to another exaliQ dosing agent.
exaliQ safe
Corrosion protection
Galvanised pipes and
copper materials/brass
For corrosion protection of water in the hardness range from soft to medium (up to 14 °dH), also after water
softeners. For water temperatures up to 60 °C. For the reduction of heavy metal input (e.g. lead).
exaliQ safe+
Corrosion protection and
hardness stabilisation
Galvanised pipes and
copper materials/brass
For hardness stabilisation and corrosion protection of waters in the hardness range up to 21 °dH and for the
reduction of heavy metal input (e.g. lead). For water temperatures up to 60 °C. For water hardness > 21 °dH, a
water softener (e.g. softliQ:SD21) is recommended for hardness treatment. Subsequent changeover to exaliQ
safe.
exaliQ pure
Hardness stabilisation
Galvanised pipes and
copper materials/brass
For circulation water in solar systems or installation of dosing technology in the cold water inlet to the
decentralised water heater. For high temperatures up to 80 °C and/or hard water > 21 °dH total hardness
(> 15 °dH carbonate hardness).
Note: Copper and brass materials only suitable for hot water. Consultation by Grünbeck Wasseraufbereitung
GmbH recommended before first use.
exaliQ neutra
Increase of pH value
Galvanised pipes and
copper materials/brass
For corrosion protection in soft water with high carbon dioxide concentration, even after water softeners.
Corrosion protection by binding free carbon dioxide and raising the pH value.
Note: The dosing agent exaliQ neutra is only allowed to be used with a "stand-alone exaliQ dosing system".
Consultation by Grünbeck Wasseraufbereitung GmbH recommended before first use.

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The shelf life of the mineral substances is 2 years following the filling date (cold and
protected against light).
●After the container is opened, it is recommended that the content should be used
up within 6 months –and within 12 months at most.
If the mineral solution is changed to another agent, the dosing system must be flushed
(see chapter 8.6).
The mineral substances are hygienically packaged at the factory and sealed sterile with a
secure screw cap.
The ready-to-use concentrates are designed for a pump capacity of 100 ml/m³ flow rate.
3.7.1 Container designs
Illustration
Product
Installation
Order no.
Plastic bottle 2 x 3 l
1 bottle is sufficient for approx. 30 m3
drinking water treatment
exaliQ control
114 031
exaliQ safe
114 032
exaliQ safe+
114 033
exaliQ pure
114 034
exaliQ neutra
114 035
15 l plastic canister, stackable
1 canister is sufficient for approx. 150 m3
drinking water treatment
exaliQ control
114 071
exaliQ safe
114 072
exaliQ safe+
114 073
exaliQ pure
114 074
exaliQ neutra
114 075
60 l plastic canister, stackable
1 canister is sufficient for approx. 600 m3
drinking water treatment
exaliQ control
114 081
exaliQ safe
114 082
exaliQ safe+
114 083
exaliQ pure
114 084
exaliQ neutra
114 085

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4 Transport and storage
4.1 Transport
►Transport the product in its original packaging only.
4.2 Storage
►Protect the product from the following impacts when storing it:
•Dampness, moisture
•Environmental influences such as wind, rain, snow, etc.
•Frost, direct sunlight, severe heat exposure
•Chemicals, dyes, solvents, and their vapours
4.3 Transport/storage of the containers
►Ensure that unauthorised persons, e. g. children, do not have direct access to
mineral solutions.
►When storing the 15 l and 60 l canisters, do not stack more than 2 on top of each
other.
►Secure the stacked canisters against falling over. Place the canisters against a solid
wall or leave the canisters secured on the pallet.

Installation
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5 Installation
The installation of a dosing system represents a major intervention into the drinking water
system and only a qualified specialist should install these systems.
5.1 Installation examples
5.1.1 Stand-alone use dosing system exaliQ:KC6/SC6/SCxx
(wall mounting)
Designation
1
protectliQ safety device
2
Drinking water filter pureliQ
Designation
3
Garden water pipe
4
Water withdrawal point